Over 1 million tech questions and answers.

BSOD Dell

Q: BSOD Dell

Hi keep getting BSOD, when my computer comes back on the BT internet dongle has to be unplugged and pluged back in to work

Read other answers
RELEVANCY SCORE 200
Preferred Solution: BSOD Dell

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 38.8

Hi,
Recently, every time I let Dell Update install the following:
- Intel HD Graphics Driver
- Dell Update - SupportAssist Update Plugin
It fails and I get the BSOD with the Stop Code: PAGE_FAULT_IN_NONPAGED_AREA and What Failed: ddkmd.sys.
Does anyone have any idea what I can do to solve this?
Thanks

Read other answers
RELEVANCY SCORE 36

Something I found out tonight (just now!) through Dell Technical Support (here from my PC, as my notebook crashed & burned) was a cool way to run some great diagnostic tests was to do the following:

Even with seemingly unworkable problems like: DVD stuck in drive (non "tray" system, one like a car CD player, BCD\Boot\ error with 0xc000000f code,) you can:

Hit power (on) + Fn key and hold until you hear an unusual (non "Beep" beep. It's an irregular system driver noise.

Let all tests cycle and, at the end, answer "no" to the final test.

Resetting BIOS to factory defaults after the fact will allow you to, in most cases, assuming you're current on revisions (in my case, A11 with a Studio 1558 with Windows 7 x64 Home Premium + Vista x64 Ultimate,) disable all unnecessary hardware/options when it comes to this situation (WLAN, etc.)

SATA to IDE is important to set.

Configuring USB as a bootable device (will differ on almost every BIOS brand, Phoenix, AMI, Award, etc.,) is pertinent; download (if you've got the same error as me,) SourceForge's UNetbootin.

I've tried lots of utilities just to see what's out there.

That particular one is the simplest and fastest way to make a BOOTABLE ISO image out of a Windows DVD (with at least a 4+ GB flash drive!)

...good FYI to throw in there.

I hope this benefits someone out there in the BSOD land.

v877051

Read other answers
RELEVANCY SCORE 36

Hello,
I have a Dell Latitude e6520 and installed have upgraded to Win10 recently. After that I did a clean install and everything was running fine up until three days ago when I got the PAGE_FAULT_IN_NONPAGED_AREA BSOD.
I have analyzed the minidump files using BlueScreenView and found the same cause of bsod in every dump file:
Bug check string: PAGE_FAULT_IN_NONPAGED_AREA
Bug check code: 0x00000050
Parameter 1: fffff6fb`400037a8
Parameter 2: 00000000`00000000
Parameter 3: 00000000`00000000
Parameter 4: 00000000`00000006
Caused by driver: ntoskrnl.exe
Caused by address: ntoskrnl.exe+142780
I ran sfc /scannow and found no problem there, I ran the system software utility tools and no disk errors turned up, as well as no memory errors using memtest. 
If anyone could offer any advice toward a solution, I would very much appreciate it.
Thank you in advance.

Read other answers
RELEVANCY SCORE 34

x64, I think
- the original installed OS on the system?
- an OEM
- What is the age of system (hardware)? less than 1 month
- have not reinstalled
Dell, WIN 7 Home

Can't read the dump files and when the machine blue screens, the message doesn't stay up long enough for me to capture the exact error. Lots of 0000000x

Have run anti-spyware, anti-malware and am running Zone alarm firewall, anti-virus, etc.
BSOD started about 5 days ago....

Unsure what to do, any help appreciated. Wondered if some windows updates started the issue or did un-installing McAfee start this mess.
Attached zip as instructions say to do.
Regards - heidi

A:BSOD - new Dell PC - random BSOD

Hello and Welcome !

First looking at the post itself i got an idea why is going on. Zone Alarm is notorious for BSOD. Please uninstall it and use the Cleanup Tool and remove the left over files. Then if you had installed McAfee before run the Removal Tool and clean the left over files. Then install Microsoft Security Essentials.

Run SFC /SCANNOW Command - System File Checker

Bugcheck:


Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff80002a3dec0

Debugging Details:
------------------
BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff80002a74ca9 t... Read more

Read other 2 answers
RELEVANCY SCORE 32.4

I have a dell Xps 410 with Vista 32 bit OS I started getting a blue screen saying something about a driver has overrun a stacked based buffer? I tried doing a restore to another date earlier than when I had my problem all to no avail. I never did a backup unfortunately. I now try to start in safe mode and it loads all drivers and info but then the screen goes dark. Restarted and same result with safe mode networking. I had Kapersky anti virus on my computer so am at a loss as to how I got this virus if indeed it is one. Help!!
 

Read other answers
RELEVANCY SCORE 32.4

Hello there
I am running the following
dell studio xps 16
windows 7 64bit
microsoft security essensials.

random bsod-ing allong with recently google chrome will not open properly.
hope you guys can help

A:more bsod-ing dell xps

Upgrade your network driver:

Driver c:\windows\system32\drivers\netw5s64.sys (13.0.0.107, 6.63 MB (6,952,960 bytes), 15/09/2009 17:40)

Check your audio driver as well.

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
http://www.duplexsecure.com/en/downloads

Read other 1 answers
RELEVANCY SCORE 32.4

This is my real true BSOD on a pc that is solely used for Windows Media Center. Any help would be greatly appreciated.
System Info;
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
OS Manufacturer Microsoft Corporation
System Name MEDIACENTER
System Manufacturer Dell Inc.
System Model Studio XPS 9100
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, 2668 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Computer Corporation A02, 5/26/2010
SMBIOS Version 2.6
Installed Physical Memory (RAM) 9.00 GB
Total Physical Memory 8.99 GB
Available Physical Memory 4.14 GB

A:BSOD New Dell

I would post the problem on the Dell users forum HERE But, if this is a new PC, best to call Dell Support as only Dell support can get it fixed under warranty.

Read other 1 answers
RELEVANCY SCORE 32.4

Hey guys

I have a question about a pc I'm looking at for a friend, the pc is a Dell OptiPlex gx280 with a 3ghz p4 cpu, 2 gig ddr2 ram (4x512) and a bfg NVidia 9500 pciex16 video card and a dell 305 watt psu.

I was asked to check the pc out because it was blue screening a lot and so I did, I checked the error logs and most errors showed problems accessing a service. I tried sfc but got an error saying some files couldn't be found. I tried defrag and disk check but I got a blue screen mentioning a hard error. I removed componets like ram and the dedicated video card but no luck. Would this indicate a motherboard problem or a psu problem?

A:Dell pc w/bsod

Test the HDD Restart the computer and press F12 and do the Dell Diagnostics.
You can also download the ISO image for Seatools in my signature and burn the image to CD using IMGBurn also in my signature and Boot off of the newly created CD and run the Short and Long tests on the drive .
You can also try a Clean Boot.

Read other 16 answers
RELEVANCY SCORE 32.4

I have an old (?) Dell 4600i running XP Pro SP3 and all updates. I have 3 MB Ram, plenty of HDD space (3 ATA, 4 USB external, CD, DVD).
I have been getting a BSOD not very often but it's annoying. It's usually with a TCPIP error but sometimes it's with a WIN32K.SYS error.
It seems like it's when I am doing work using the internet. I tried installing new drivers for the NIC and even installed a new NIC card with it's driver and it still happens (rarely).
I can make the BSOD happen every time when I run Team Viewer (TV7 or TV8) and try to control the Dell from another PC. I have borrowed two laptops (one with XP and the other with WIN7) and I can control each of them (with TV) from my Dell but when I try to control the Dell from either Laptop I immediately get a BSOD.
I am going to try a non-destructive reinstall of XP Pro SP3 as a last resort. I am afraid to lose my installed apps and data. This is my main PC for most of the work I do.
I have tested my C: drive and it has no errors.
Any other ideas before I reinstall?
Thanks
 

A:BSOD on a Dell

The details from the blue screen would be useful.
Download and run Bluescreenview which should let you look at the errors that have already occurred - it analyses the dump files.
Or you could zip and attach/upload one of the dumps for us to look at
 

Read other 1 answers
RELEVANCY SCORE 32.4

I am having the same issues with my Dell. I have windows vista though, do I do the same thing as xp?
 

A:BSOD on Dell

Read other 10 answers
RELEVANCY SCORE 32.4

Hi there,

Over the past few days my Dell XPS 16 has frozen up or the screen has turned black and it won't respond. After turning off, the laptop then either turns on, but refuses to start - with the volume buttons lit and the volume down button flashing, or starts up. After the volume problem a pause or taking the battery out tends to fix it.

Annoyingly, I wasn't experiencing any BSODs to work out the cause, until today. I thought that it could have been McAfee, as one of the BSODs listed a McAfee driver as a cause, so uninstalled and removed, and replaced with MSE (which I've been meaning to do for a while). The BSOD's tend to happen whilst browsing the internet - flash sites and youtube videos seem to be most common.

I went through the device manager to try and update any drivers and they all said that they didn't need updating.

I have attached a log of everything using the grab all thing, I'd be very grateful for any insight.

A:BSOD Dell XPS 16 (various)

Hello rbr.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa80095173d0, The pool entry we were looking for within the page.
Arg3: fffffa8009517450, The next pool entry.
Arg4: 0000000004080008, (reserved)

Debugging Details:
------------------
BUGCHECK_STR: 0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c1100
GetUlongFromAddress: unable to read from fffff800034c11c0
fffffa80095173d0 Nonpaged pool

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0

IP_MODULE_UNLOADED:
Unknown_Module_fffff880`01537040>+389dc21
fffff880`04dd4c61 ?? ???

LAST_CONTROL_TRANSFER: from fffff8000329aae9 to fffff8... Read more

Read other 4 answers
RELEVANCY SCORE 32

my dell laptops desktop wont come up.goes to a startuo repair thing and then cant fix so i have to restart just to go to same screen...need help bad

A:Dell Laptop BSOD

Hi do you have a install or recovery disc,you should probably have a recovery partition check your manual for the key combo to invoke it if need be also check your ram try reseating it you could also run memtest86+ download the iso file unzip it and burn to a disc use img burn for that then boot from the dsc you may need to change the boot order to cd\dvd as first boot device try F2 on boot to enter the bios then boot from the disc run the test one stick at a time then swap them over to the others slot and retest run for 7 passes each http://www.google.co.uk/url?q=http:/...y&ved=0CAkQygQ
http://www.imgburn.com/index.php?act=download

Read other 1 answers
RELEVANCY SCORE 32

Hello my friends here is my zip file. I added also my config in picture.
Please help me.

A:BSOD for windows 7 on dell xps 15

Hello,

Start out by uninstalling Daemon Tools. When done, remove SPTD itself with the tool found here: DuplexSecure - Downloads
Code:
Event[450]:
Log Name: System
Source: sptd
Date: 2011-07-02T10:22:57.854
Event ID: 4
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jamal-PC
Description:
Driver detected an internal error in its data structures for .
Did you change the setting for your page file? It almost looks as if the page file has been manually set to approximately 8GB, the same as the installed RAM. If that's the case, change it back to "System Managed", and then reboot.

Also run hardware diagnostics. Start with the three Prime95 tests: http://www.sevenforums.com/tutorials...t-prime95.html

Finish up with Memtest86: RAM - Test with Memtest86+

Read other 1 answers
RELEVANCY SCORE 32

http://www.sevenforums.com/crashes-d...-online-2.html

Hi, that link is my old thread. Newer replies don't get any response from you guys, so I thought I'd start a new thread. I'm not sure if you just can't see the posts in a thread that has been tagged as "solved", but I still need answers nonetheless.

I am still having problems with this laptop, and I am buckling down and preparing for the worst (a return). I was transferring some files in order to reinstall windows again, and I got a bluescreen.

Please see attached. The one from today (3/14) and also the one that is massive for a dump file (over 1mb!) from 2/28.

Thanks

Kris

A:new bsod from dell 1557

  
Quote: Originally Posted by dcgm


http://www.sevenforums.com/crashes-d...-online-2.html

Hi, that link is my old thread. Newer replies don't get any response from you guys, so I thought I'd start a new thread. I'm not sure if you just can't see the posts in a thread that has been tagged as "solved", but I still need answers nonetheless.

I am still having problems with this laptop, and I am buckling down and preparing for the worst (a return). I was transferring some files in order to reinstall windows again, and I got a bluescreen.

Please see attached. The one from today (3/14) and also the one that is massive for a dump file (over 1mb!) from 2/28.

Thanks

Kris


Hi Kris and welcome

Both of these were caused by you wifi driver (netw5v64.sys). You should download and install a fresh copy

Let us know if you need help

Ken

Read other 2 answers
RELEVANCY SCORE 32

Hopefully I did this right. This Dell E6420 company laptop has been giving BSOD errors. I have my speculations that it is the Bluecoat client that we have installed on it, but just want to confirm as the dump file throws up several other things.

Windows 7 Enterprise x86
Re-imaged using our custom deployment.
System is fairly new with a i5 & 4gig memory.

The Windows_NT6_BSOD_jcgriff2.zip & Perfmon is attached. Please let me know what you guys find

A:Dell E6420 BSOD

Literally all of these were related to proxyclientwebfilter32.sys. I would remove it at least to test

Old driver needing updating

Code:
mdmxsdk.sys
omci.sys
dne2000.sys
CVPNDRVA.sys
HSX_CNXT.sys
HSXHWAZL.sys
HSX_DPV.sys
XAudio32.sys
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table (DRT)

Read other 3 answers
RELEVANCY SCORE 32

Hello everyone,
I just purchased a new Dell XPS 8000. I have been experiencing BSOD very frequently, usually couple times a day. I called their customer support, however they only ask me to run the diagnostic program which scans the hardware and concludes everything is fine. He also remote debugged my mini dumps and concludes it is a driver problem. However, updating to the newest driver does not solve the problem. I used sfc /scannow to scan the system, there is no integrity violation. So, is my problem caused by hardware? or software?
I have included the specs and two mini dumps I have.
Specs:
1 224-6177 Studio XPS 8000
1 317-2644 Studio XPS 8000, Intel Core i7-860 processor(8MB Cache, 2.80GHz)
1 317-2645 3GB DDR3 SDRAM AT 1066MHZ-3X1GB
1 330-3828 Dell Consumer Multimedia Keyboard, US
1 320-7810 No Monitor
1 320-0844 1024MB nVidia GeForce GT220
1 341-0262 500GB Serial ATA II Hard Drive 7200 RPM
1 330-4490 Dell Resource DVD with Application Backup
1 420-6576 DELL WELCOME,Software Dimension/Inspiron
1 420-8873 Dell Dock Consumer
1 420-6436 PC-Restore, Dim/Insp
1 421-0323 Windows Live Search,Multiple User Interface
1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access
1 330-6097 You have chosen a Windows 7 System
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-1603 Genuine Windows 7 Home Premium, 64bit, English
1 421-2087 eBay Webslice
1 330-3826 Dell Studio USB Optical Mouse
1 410-1867 ADOBE READER 9.0 MULTI- LANGUAGE
1 313-8760 16X DVD+/-RW
... Read more

A:BSOD on Dell XPS 8000

if its still under warrenty take it back

Read other 6 answers
RELEVANCY SCORE 32

I have a user with a new Dell Optiplex 320. She runs pretty much the same code as several other employees but surely she is the only person doing many functions repeatedly.

Several of the apps are written in house by the owner. That does not neccessarily mean they are bad but he is not an expert at debugging.

Nonetheless the dell she has has been troublesome with repeated hangs in IE and Firefox before this last complete wipe and reinstall.

Now we have new issues. I feel like it is bad hardware but will need some evidence before Dell will come out and repair.

I have included the most recent Minidump. I attempted my best to read it in Windbg and I am installing local symbols now as requested by Windbg (I am pointing only to the online symbols).

I felt you guys would probably know quicker so here I am.

Any ideas are appreciated.
THANK YOU!!

Doug
 

A:Troublesome Dell with BSOD's

Inside the 1 MiniDump:





BugCheck 96, {8996e1a8, 805637bc, 80563780, 805759c2}
Probably caused by : ntkrpamp.exeClick to expand...

Please run Memtest, and update your device drivers from Dell Support

Also:

Please try this:

Manual steps to run Chkdsk from My Computer or Windows Explorer

Open My Computer, and then right-click the hard disk that you want to check.
Click Properties, and then click Tools.
Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
Use one of the following procedures:

? To run Chkdsk in read-only mode, click Start.
? To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start. (tick)
? To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

Note If one or more of the files on the hard disk are open, you will receive the following message:




The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?Click to expand...

Click Yes to schedule the disk check, and then restart your computer to start the disk check.

Wait until Chkdsk finishes Checking / Repairing any faults
Windows will t... Read more

Read other 2 answers
RELEVANCY SCORE 32

Help my system is crashing with a blue screen
the following message appears:-
i am getting the following message after a blue screen
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: fe
BCP1: 00000002
BCP2: 857689E8
BCP3: 877110C8
BCP4: 9ECE9AE8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102810-23649-01.dmp
C:\Users\praf\AppData\Local\Temp\WER-57065-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can anyone please help
i am attaching the BSOD dump & System File collection
thanks praframa

A:BSOD on Dell XPS M1530

All BSODs caused by rapportkell.sys, part of Trusteer rapport
Uninstall it

This was likely caused by the following module: rapportkell.sys
Bugcheck code: 0xFE (0x2, 0x85DB12B0, 0x85CC2008, 0xA0813AE8)
Error: BUGCODE_USB_DRIVER

Read other 2 answers
RELEVANCY SCORE 32

Hi,

I am experiencing random BSOD's on my Dell XPS M1530 (T8300,4GB,8600M GT 256MB DDR3). The freezes happen while gaming or doing normal stuff (surfing the web, listening music etc.) I tried to verify what the problem is but couldn't identify the cause. I'm using Windows 7 x64 Professional which was freshly installed a week ago. I installed all up-to-date drivers that could be found on the net. The freezes occured even earlier, before the fresh install. I attach the dump from the BSOD which occured today. I hope you can help me find what the problem is.

A:BSOD - Dell XPS M1530

  
Quote: Originally Posted by porkshire


Hi,

I am experiencing random BSOD's on my Dell XPS M1530 (T8300,4GB,8600M GT 256MB DDR3). The freezes happen while gaming or doing normal stuff (surfing the web, listening music etc.) I tried to verify what the problem is but couldn't identify the cause. I'm using Windows 7 x64 Professional which was freshly installed a week ago. I installed all up-to-date drivers that could be found on the net. The freezes occured even earlier, before the fresh install. I attach the dump from the BSOD which occured today. I hope you can help me find what the problem is.


This one is pretty straight foward, it is due to your intel wifi driver. I would download and install fresh copy of it

BUGCHECK SUMMARY:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.995\072510-17643-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
Debug session time: Sun Jul 25 19:46:19.155 2010 (UTC + 7:00)
System Uptime: ... Read more

Read other 9 answers
RELEVANCY SCORE 32

Okay, so I have a Dell XPS L502X system with 4 GB RAM, Windows 7 64 bit OS.
I've had Blue Screen issues for quite some time. Usually, the problem occurred once a month, when I'd close the lid of the laptop and the system automatically shut down... on restarting, it'd tell me that windows had shut down unexpectedly... I was told that my Synaptics touchpad driver was out of date and this is why this was happening. So I updated the driver yet the problem persisted... Did a system restore, yet it didn't stop.
Today, while the lid was open and it was charging there was a blue screen and it said:

a problem has been detected and windows has been shut down to prevent damage
to your computer.

kernel_data_inpage_error

if this is the first time you've seen this stop error screen, restart your
computer. if this screen appears again, follow these steps:

check to make sure any new hardware or software is properly installed.
if this is a new installation, ask your hardware or software manufactuers
for any window updates you might need.

if problems continue disable or remove any newly installed hardware or
software. disable BIOS memory options such as caching or shadowing. if you
need to use safe mode to remove or disable components, restart your compute,
press F8 to select advanced startup options, and then select safe mode.

It was stuck on that screen so I had to restart, but as soon as I restarted, the blue screen appeared again, and again a third time on ... Read more

A:Dell XPS L502X BSOD

Check the hard drive and memory for errors... It really sounds like the hard drive is failing
 

Read other 1 answers
RELEVANCY SCORE 32

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 862B0280
BCP2: 8FE259B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052313-24476-01.dmp
C:\Users\Marcella\AppData\Local\Temp\WER-86720-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

A:BSOD on my dell optiplex 380

Your graphics card driver seems to be the problem here:


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {8601a410, 8ea1e9b0, 0, 2}

*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+119b0 )

Followup: MachineOwner
---------
Driver Reference Table - igdkmd32.sys
Looking at the time stamp on the driver we can see that it ipre-dates windows 7 and needs to be updated:

Code:
kd> lmvm igdkmd32
start end module name
8ea0d000 8ef0a000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed May 06 14:13:40 2009 (4A01D354)
CheckSum: 0048DF97
ImageSize: 004FD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: https://downloadcenter.intel.com/Default.aspx

Read other 1 answers
RELEVANCY SCORE 32

Hello all. I have a Dell Inspiron 1545, running Windows 7 Home Premium 64bit. My laptop has been running fine, but when I woke up this morning and opened it (it had been in sleep mode over night), I had the BSOD. I'd left the Sims 3 game running, but I've done this before with no issues.

I attached a detailed description of my system, and also the minidump file.

Here is the error code I received:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9088
BCP1: FFFFF88007BE0880
BCP2: FFFFF88007BE0884
BCP3: FFFFF88007BE0890
BCP4: FFFFF88007BE0894
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062311-23883-01.dmp
C:\Users\MsHoney\AppData\Local\Temp\WER-73538-0.sysdata.xml

Thank you in advance for any help you can provide.

A:BSOD On Dell 1545

Anyone??

Read other 1 answers
RELEVANCY SCORE 32

Hello to all,

Newbie here...I work in tech support for the local University here... I've had a number of Dell E6410 which have gone to a BSOD on me. One seemed to have an issue with an inverter which may have been the problem. And I've seen a couple others come and go. I'm hoping that I can start posting these BSOD's so maybe we can narrow down the issue rather than just re-image and say 'I dunno what fixed it, but it's fixed'
I actually like know what's going wrong so I can give the client advice as to what to avoid as well as a more detailed report for those who ask.

Dell E6410

Windows 7
x86
Original OS was Windows 7 Pro
System ordred from Dell preinstalled with Win7 Pro, reimaged immediatley to an image that was Win7 Pro, not even a full first boot- booted to CD, and used Clonezilla to reimage laptop.
OS installation (reimage)- August 4th 2010
--System Specs--
Dell Latitude E6410
video card-NVIDIA? NVS 3100M 512MB gDDR3 Intel? HD Graphics
CPU-Intel? CoreTM i5-520M (2.4GHz, 3M cache) with Turbo Boost Technology
mobo-Mobile Intel? QM57 Express Chipset
power supply-Dell 90W AC Adapter, Model# HA90PE1-00

A:Dell E6410 BSOD

Hi -

All 3 BSODs named Symantec Endpoint Security as the probable cause -

Code:

teefer2.sys Wed May 13 15:25:46 2009 (4A0B1EBA)

Remove Symantec Endpoint Security. See if Norton Removal tool can take it out -

http://jcgriff2.com/NRT_N360_Removal.html

My own BSOD experience with Symantec Endpoint Security under Vista; same for Windows 7 -

http://www.techsupportforum.com/f217...od-370804.html

If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm

Windbg Logs
-->http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2


`

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Sep 21 18:33:26.816 2010 (GMT-4)
System Uptime: 0 days 23:18:18.345
*** WARNING: Unable to verify timestamp for teefer2.sys
*** ERROR: Module load completed but symbols could not be loaded for teefer2.sys
Probably caused by : teefer2.sys ( teefer2+4ac5 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
Bugcheck code 1000007E
Arguments c0000005 81f0cac5 8cda3c54 8cda3830
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Mon Sep 20 19:14:16.877 2010 (GMT-4)
System Uptime: 0 days 22:25:45.406
*** WARNING: Unable to verify timestamp for teefe... Read more

Read other 1 answers
RELEVANCY SCORE 32

The BSOD has struck my wife's laptop. The message BAD_POOL_HEADER is on the screen.

STOP: 0x00000019 (0x00000021, 0x9B88c000, 0x00025E8, 0x00000000)
This happened yesterday. She had her mp3 Player hooked up to the laptop at the time. She was copying CDs. The laptop won't let us get past the blue screen requesting us to continue normally or repair it. When we try to run the repair it fails. Can we fix this ourselves or will we need to drop $200.00?
 

A:BSOD for my Dell Laptop

Read other 11 answers
RELEVANCY SCORE 32

Dell Inspiron 537
Windows 7 Home Premium "OA"
service pack 1
4.00 gb RAM
Intel Celeron CPU 2.20 ghz
64 Bit

Hope you can help!

A:BSOD Dell Inspiron

Sorry, I dont think I let the program finish completely. It is running again and i will upload it again as soon as it finishes. sorry about the issue.

Read other 3 answers
RELEVANCY SCORE 32

Hello, I have a Dell Inspiron 1520 Notebook. I recently installed windows 7 and I have been getting a blue screen randomly. I had xp on it before and it was blue screening then as well, but I reformatted then and it seemed to solve the problem until I installed Windows 7.

It has blue screened 3 times now and I have attached the dumps.
Please help. Thank You.

A:BSOD on Dell with windows 7

Please zip up the dumps... I'll be here for another 5-10 min.

Read other 19 answers
RELEVANCY SCORE 32

Dear Folks,

I can normally resolve my computing problems...in fact I normally spend hours helping other with their PC issues.

However, this one on my Dell XPS 17 Win 7 x64 is causing me problems.

I have attached a compressed file of the output (I've used RAR) after following the most helpful instructions.

If I can be helped I would be most grateful.

Regards

ANDREW

A:Dell XPS17 BSOD - Can you help?

It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.
One thing that does need attention is Related to SSPORT.sys 32bit Port Contention Driver from Samsung Electronics. Yours is from 2005

How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Read other 8 answers
RELEVANCY SCORE 32

Dear all,
since one month I'm experiencing a strange behavior from my DELL XPS 12 9Q33, Mid 2013 with Windows 8.1 Pro. When the notebook is left unattended for more than 5 minutes, it freezes with the BSOD with two different causes: KERNEL_SECURITY_CHECK_EXCEPTION
and
IRQL_NOT_LESS_OR_EQUAL. I already activated the Verifier Utility and debugged the results of the memory dump, obtaining following reason:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffcf80c94c2fb8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800b76aa534, address which referenced memory
 
Debugging Details:
------------------
 
 
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80157965138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 ffffcf80c94c2fb8

 
CURRENT_IRQL:  2
 
FAULTING_IP:
ndis!ndisNsiGetInterfaceInformation+5f5
fffff800`b76aa534 498b8e98050000  mov     rcx,qword ptr [r14+598h]
 
CUSTOMER_CRASH_COUNT:  1
 
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
 
BUGCHECK_STR:  ... Read more

A:DELL XPS 12 BSOD when not used for several minutes

Hi,
According to your Debug result, it seems like caused by ndis (Network Driver Interface Specification), it would be better to reinstall the NIC driver for test.
On the other hand, it would be better to follow ZigZag's suggestion to upload the dump file here. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Read other 4 answers
RELEVANCY SCORE 32

Hello! I posted here a few years back and had some amazing help regarding a a broken laptop and I'm hoping I can get some help here because I'm stumped.
 
I currently have a Dell Inspiron 15 that has been working well for the past two years but yesterday I tried to install google chromes new program removal tool and ended up having to do a hard reboot when the laptop froze up. I've now been locked in a booting loop and only able to access the troubleshooting area without much I can change. 
 
I've gotten the error code 0xc0001 and anytime I try to refresh I get "The drive where Windows is installed and locked. Unlock the drive and try again." Trying to rest the PC gives me "Unable to reset your PC. A required drive partition is missing" . I assume that I have a corrupt/missing  MBR or BCD file and have followed this link: The drive where Windows is installed is locked however when I get to the 'add installations to boot list? yes{y}/No{N}/All{A}" and select Y I get "the requested system device can not be found." If I try to add to the partition I have yet another error saying there is no space. Pre-boot system assessment says everything is functioning well.
 
I'm currently running off of a USB for the windows recovery file but am making a DVD if it might expedite the problem (and I also read the UEFI can't run off a USB?). I have absolutely zero access to the OS since this happened so everything will likely have to be fixed through the windo... Read more

A:Dell Inspiron 15 BSOD and

From that link - did you set the partition as active?
If you have a UEFI system, I assume that it came with Windows 8/8.1 on it.  Is this correct?
Error messages like you relate usually consist of 8 numbers/letters after the "x" - I presume that your error was 0xc0000001 - is this correct?
If that is correct, then the error message means:  {Operation Failed} // The requested operation was unsuccessful.
 
When doing the Repair Master Boot Record (step 4 in your link), did you run all 3 commands (fixmbr, fixboot, rebuildbcd)?
Was rebuildbcd the only one that gave you the error?
 
Do you mean that you boot to the recovery options off of a USB drive?
If so, there will be no difference if you choose to use a USB drive or a CD/DVD.
Both USB and CD/DVD can boot using the UEFI system, but must be configured properly to do this.  If you're booting to the recovery stuff with the USB, then you're already using the UEFI.
 
As for accessing the hard drive, you can usually do this through the command prompt.
This will allow you to see if your files are intact (if the hard drive is recognized).
Are you able to see the hard drive at the command prompt?  Can you add an external hard drive in order to backup your data?  If so, is it seen in the command prompt - and are you able to work within the command prompt in order to backup your data?

Read other 1 answers
RELEVANCY SCORE 32

I have a friend system that continously goes to the BSOD. I'm am able to get to the WINDOWS splash screen but then it goes to the BSOD. I've tried to set up XP again and once it finishes loading the windows file BSOD. This is the error I get at the botton in hex

stop: 0x0000007b (0xf898763c,0xc00000034, 0x00000000, 0x00000000)

I've asked my friend if there were any new software/hardware but of course I get he deer in the head light look. I've tried ERD and once I'm ready to go to the Windows XP screen it goes to BSOD.

I've tried taking out the memory and now I'll try the other stick now. Looking forward to hearing from anyone..

Thanks
 

A:Solved: Dell XPS 410 BSOD

Read other 12 answers
RELEVANCY SCORE 32

Recently instlalled 7 without a hitch and PC running problem free. However after sleep cannot always wake up without BSOD. Sometimes OK sometimes not. Problem issue is USB Driver but all Intel drivers up to date according to Windows and Driver Detective. Any ideas woudl be welcome. Minidump Attached

A:Dell XPS 420 BSOD after sleep

  
Quote: Originally Posted by keven


Recently instlalled 7 without a hitch and PC running problem free. However after sleep cannot always wake up without BSOD. Sometimes OK sometimes not. Problem issue is USB Driver but all Intel drivers up to date according to Windows and Driver Detective. Any ideas woudl be welcome. Minidump Attached



Hi and welcome

No surprise its the USB driver LazerUSB.sys

If driver dective isnt finding a newer one I would suggest doing it manually
Ken J+

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\120609-35287-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82016000 PsLoadedModuleList = 0x8215e810
Debug session time: Sun Dec 6 07:40:22.593 2009 (GMT-5)
System Uptime: 0 days 0:09:52.608
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
........
3: kd> !analyze -v
********************************************... Read more

Read other 2 answers
RELEVANCY SCORE 32

Hi there new here. I came across the board looking for answers to the ongoing BSOD I keep getting upon startup and shutdown. Any help is appreciated. I have ran the program RAM CHECKER upon boot already for 3 passes all were OK. Any help is greatly appreciated.

A:BSOD DELL XPS 630i

BUMP with system specs

OS - Windows Vista 64
System age - about 1 1/2 - 2 years

CPU - Intel Quad Q6600 @ 2.40 GHZ
RAM - 6.00GB
Video - ATI RADEON 4850 Crossfire cards
Power Supply - Not sure but it's in the 700w range

Manufacturer - Dell
Model - XPS 630i

Read other 5 answers
RELEVANCY SCORE 32

My BSOD started when I installed windows 8 and added 2GB DDR2ram to my previous 2GB ram to total 4GB ram.
The BSOD was a IRQL_NOT_LESS_OR_EQUAL

I updated drivers, removing and downloading from manufacturers websites, all the latest drivers.
I felt the memory stick or windows 8 not using my 5 yr old laptop drivers properly, so i formatted my hard disk and removed the new 2gb ddr2 ramstick.
During the installation of window 7, the BSOD reappeared, on a freshly formatted hard disk. After successful installation of windows, the BSOD again came running on just microsoft default drivers. I then installed all uptodate manufactuers drivers. Still occured with same BSOD.
I ram memtest86, the windows sheduled hard disk check on startup, dell hardware diagnostics, sfc /scannow, and verifier on all non-microsoft drivers, all passed.
Last month the other BSOD messages I have been getting are:
PFN_LIST_CORRUPT, MEMORY MANAGEMENT, and DXGMMS1.SYS

I have run the SysInternals AutoRun, see log attached.
When running the BSOD File Collection app, twice in a row the program was waiting on task to finish and printed this in command window about 15 times after 5-10 minutes and BSOD crashed the app each time.

system specs:
Dell inspiron 1520
Nvidea Geforce 8400MS
2GB DDR2ram
Windows 7 Ultimate SP1 32bit all windows updates complete.
Intel Core2Duo [email protected] 1.50GHz

Thoughts while i run the other programs in the BSOD sticky?
Any help greatly appreciated.

A:BSOD - 5yr old dell laptop.

Here is the performance monitor and BSOD app log as requested in the sticky.
Also did a check on hard disk using western digital software specific for my hdd model and passes.

Read other 5 answers
RELEVANCY SCORE 32

Hi,
My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help.

The dump files are attached.

Thanks

Sanjay
-------

A:Dell XPS 15 BSOD when trying to go on Sleep

  
Quote: Originally Posted by meeyaoon


Hi,
My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help.

The dump files are attached.

Thanks

Sanjay
-------



I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Read other 1 answers
RELEVANCY SCORE 32

Windows 7 x64, original installed OS, full retail version, came pre-installed purchased from Dell. The hardware is 16 months old, as is the OS. This past week, whenever I have inserted anything other than my iTouch USB cord or my optical mouse USB, I have received the attached BSOD. It also occurred when I inserted memory cards from my camera into the SD Card reader. Please help!!

A:Dell Laptop BSOD

Three out of four of your most recent dumps (2011) were caused by a driver (NtiEnc.sys). A quick google of this driver says it belongs to a program called NTI Ninja. There were also lots of posts on how this driver, which doesn't get deleted when uninstalling the software, causes problems with USB devices. Do you have this program installed? If you do, uninstall it. Then I would like for you to delete this driver. Please go to C:\Windows\System32\Drivers and find ntienc.sys and delete it. Shut down your computer, plug in your USB devices, and boot up. Did this fix the issue?

Let me know the results. If the BSOD continues, I will start having you do other tests

Summary of dumps

Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Feb 6 07:57:23.120 2010 (UTC - 4:00)
System Uptime: 1 days 17:16:32.775
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+460da )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1E_c0000005
PROCESS_NAME: PowerDVD.exe
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!_??_::FNODOBFM::_string_+460da
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 0G848F
????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar 28 22:24:36.682 2011 (UTC - 4:00)
System Uptime: 0 days 0:10:30.461
Unable to load image \SystemRoot\System32\Drivers\NtiEnc.sys, Win32 error 0n2
*** WARNING: Unable to verify ... Read more

Read other 9 answers
RELEVANCY SCORE 32

Ok I Have A Dell Insperation 3700 Laptop I Bought Used It Has A Blue Screen That Flashes Then Crashes Im Not To Good At Computers But Im Learning The Screen Says

Szappname Svchost.exe
Szmodname
Repdrvfs.dll
Szmodver:5.1.2600.2180
Szappver 5.1.2600.2180
Offaet:000170f3

Stop 0x000000d1 (0x47c0023c Ox00000002 0x0000000 0xf50040dd)

Address F50040dd Base At F5003000


Someone Please Help Me Im At My Wits End With This I Also Dont Have Any Disks That Came With It Like I Said It Was Used But It Wasnt Doing This Till The Day After I Got It.
 

A:Dell 3700 BSOD

Well

That is the dredded BSOD (Blue Screen of Death) it is usally caused by a hardware or software conflict.

As far as reading the error, I can not, but I am sure there will be somone here with better experience reading error codes than I, that can get you a better idea of what that Conflict atually is.

Good job at posting the BSOD error message though, most people dont have the common scense to post that. It will for sure get you better feedback to fix your problem.
 

Read other 8 answers
RELEVANCY SCORE 32

New (Refurbished) Dell XPS8500 BSOD's when booting, will boot to safe mode.

A:BSOD - Dell XPS8500

Code:
BugCheck 116, {fffffa800ba60010, fffff880046fd8b8, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+78b8 )

Code:
Usual causes: Video driver, overheating, bad video card, BIOS, Power to card

Code:
1: kd> lmvm atikmpag
start end module name
fffff880`046f6000 fffff880`0474b000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Oct 26 02:21:58 2011 (4EA760B6)
CheckSum: 0005289A
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Remove:


Code:
Start Menu\Programs\McAfee
McAfee is known to cause BSODs with Windows 7, and is best to be removed using, the official McAfee uninstaller and by following the steps within their tutorial:How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operatin... Read more

Read other 1 answers
RELEVANCY SCORE 32

Another BSOD. This one has been in for multiple issues relating to BSOD- I think this may be another symantec- but not sure. When I have some time of my own I'd love to learn about how to read these things...but this customer is rather....insistent they get their system back and soon.

Dell E6410

Windows 7
x86
Original OS was Windows 7 Pro
System ordered from Dell pre-installed with Win7 Pro, re-imaged immediately to an image that was Win7 Pro, not even a full first boot- booted to CD, and used Clonezilla to reimage laptop.
OS installation (reimage)- August 4th 2010
--System Specs--
Dell Latitude E6410
video card-NVIDIA? NVS 3100M 512MB gDDR3 Intel? HD Graphics
CPU-Intel? CoreTM i5-520M (2.4GHz, 3M cache) with Turbo Boost Technology
mobo-Mobile Intel? QM57 Express Chipset
power supply-Dell 90W AC Adapter, Model# HA90PE1-00

A:Another BSOD for Win 7 Dell E6410

Hi -

Syamtec Endpoint named probable cause in one of the BSODs -

Code:

teefer2.sys Wed May 13 15:25:46 2009 (4A0B1EBA)

Get rid of Symantec Endpoint.

See if Norton Tool Remover can take it out - http://jcgriff2.com/NRT_N360_Removal.html

My experience with Endpoint while this system was Vista x64 - http://www.techsupportforum.com/f217...od-370804.html


Remove Daemon Tools/ Alcohol 120. The driver sptd.sys, common to both, is a known cause of BSODs.


If BSODs persist, run the Driver Verifier -- http://jcgriff2.com/driver_verifier.htm


Windbg Logs
--> http://jcgriff2.net/BSOD_Logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.net/BSOD_Logs/_99-db...riff2_.txt.zip

Regards. . .

jcgriff2


`

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Oct 3 16:01:47.699 2010 (GMT-4)
System Uptime: 0 days 4:14:11.035
*** WARNING: Unable to verify timestamp for teefer2.sys
*** ERROR: Module load completed but symbols could not be loaded for teefer2.sys
Probably caused by : teefer2.sys ( teefer2+4ac5 )
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
Bugcheck code 1000007E
Arguments c0000005 9a843ac5 90151c54 90151830
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Wed Sep 1 10:08:40.299 2010 (GMT-4)
System Uptime... Read more

Read other 1 answers
RELEVANCY SCORE 32

I have been receiving a BSOD for the past 2-3 days. As soon as I login and when the system is loading my info, the BSOD appears. My son has been using my laptop playing games this past week as we were on vacation. I don't know how to figure out what exactly is wrong. Can you help?

I have a Dell Inspiron.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800032F826E
BCP3: FFFFF8800BE876E0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071212-20514-01.dmp
C:\Users\Kathy\AppData\Local\Temp\WER-56659-0.sysdata.xml

A:BSOD on Dell laptop.

I would restore back before you left your computer with your kid.

Read other 5 answers
RELEVANCY SCORE 32

The original topic is here - http://www.bleepingcomputer.com/forums/t/592278/bsod-adwcleaner-and-windows-10-problem/
 
Since I ran the files, I was asked to, after I sent in the report, my computer is getting a new BSOD which seems to be in some for of loop, between rebooting and the 
Dell Support Assist.
 
The BSOD reads: BAD POOL CALLER : mfesapsn.sys
 
It will not start up to windows at all.  
 
The Dell Support assist,  that automatically follows the BSOD says:
your system seems to have trouble starting.   Scanning for possible hardware issues.
 
Testing Memory.  
 
Comes up and says no issues.
 
It then starts to detect any software issues 
 
I get this:
 
C:\Windows\System32\Logfiles\Srttrial.txt
 
Please advise, 
 
I am working from my old XP tower right now.
 
 
Lorie

A:BSOD on Dell - BAD_POOL_CALLER

Hi Lorie ^_^,
 
 
Thanks for providing the clear description of the problem. As per your description, it seems that your system is crashing because of the Mcafee since the driver listed by the Blue Screen is a part of Mcafee.
 
I would suggest you to boot up into Safe Mode and then use the tool from the below link to uninstall Mcafee cleanly -
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
 
 
Let me know in case of any problem ^_^
 
-Pranav

Read other 2 answers
RELEVANCY SCORE 32

The original topic is here - http://www.bleepingcomputer.com/forums/t/592278/bsod-adwcleaner-and-windows-10-problem/
 
Since I ran the files, I was asked to, after I sent in the report, my computer is getting a new BSOD which seems to be in some for of loop, between rebooting and the 
Dell Support Assist.
 
The BSOD reads: BAD POOL CALLER : mfesapsn.sys
 
It will not start up to windows at all.  
 
The Dell Support assist,  that automatically follows the BSOD says:
your system seems to have trouble starting.   Scanning for possible hardware issues.
 
Testing Memory.  
 
Comes up and says no issues.
 
It then starts to detect any software issues 
 
I get this:
 
C:\Windows\System32\Logfiles\Srttrial.txt
 
Please advise, 
 
I am working from my old XP tower right now.
 
 
Lorie

A:BSOD on Dell - BAD_POOL_CALLER

Hi Lorie ^_^,
 
 
Thanks for providing the clear description of the problem. As per your description, it seems that your system is crashing because of the Mcafee since the driver listed by the Blue Screen is a part of Mcafee.
 
I would suggest you to boot up into Safe Mode and then use the tool from the below link to uninstall Mcafee cleanly -
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
 
 
Let me know in case of any problem ^_^
 
-Pranav

Read other 14 answers
RELEVANCY SCORE 32

Working on my daughters computer and she's getting the BSOD when booting normally. It gets to the login screen and accepts the password and about 2 minutes later it blue screens. Any help would be greatly appreciated.

Rich

A:BSOD - Dell Inspiron

Welcome to SF Richard .

The bugchecks appears to be caused by Symantec Endpoint Protection Firewall, please
uninstall it and only if you don't have any any other protection (A/V software)
I recommend using a light configuration of AVG (to test the system's stability if nothing else).








  
Quote: Originally Posted by YoYo155


using a stripped version of AVG
and see how it goes for about a week or so.

Installing AVG:
Download AVG.
Follow these settings when installing:

Let us know how it goes.

Read other 1 answers
RELEVANCY SCORE 32

Hello I recently bought DELL N5010 with the following specifications:

Intel Core i3 380
Chipset HM57
4GB RAM
Ati HD5650 1GB
640GB HDD

I have installed fresh copy of Windows 7 Ultimate x64

and I'm getting constantly blue screen error saying:
"Dumping Memory to Hard drive"
The error occurs randomly, some times I don't do anything and I get this error followed by restart of the PC, sometimes I'm browsing and I get the error.

I have downloaded the drivers from the official DELL web page by the service tag provided with the box.

Please help me because I ran out of options.

BR!

A:BSOD DELL N5010 Please Help!

Welcome to Seven Forums.

Your zip file only had five XML files.

Follow the instructions in this link, and post the ZIP file here.


Blue Screen of Death (BSOD) Posting Instructions

Read other 1 answers
RELEVANCY SCORE 32

Hey guys got a BSOD was wondering if you guys could take a look thanks =)!

windows vista 32 bit OEM

A:BSOD Dell inspiron

Welcome
I normally handle the BSODs in Vista. The bad news is Im not home and will not have access to a computer that can read the reports for a few weeks. The good news is that I will get someone from Seven, who has great expertise in this area.

Read other 4 answers
RELEVANCY SCORE 32

hey, I get the BSOD and I would like some help I have windows 7, service pack 1, im kind of new to working on computers on my own, any help would be appreciated just ask for information from my computer and tell me how to access it and I will provide it to fix this this problem.

A:BSOD on dell laptop

one second actually i just read the folder you need to fix it and im doing that right now

Read other 8 answers