I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
i have dell inspiron n4050
3 days ago when i plugged in charger my laptop is not charging. when i put mouse on battery symbol it says "plugged in not charging"
when i shutdown my laptop sometime it getting charged(1,2 times a day).
when i start it same problems occurs. a notification appears" The AC power adapter type cannot be determined"
I’d suggest that you follow the steps mentioned below and check for issue resolution.
Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check for issue resolution.
I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.
Also, we will need to determine if the issue is with the AC adapter or Battery. We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.
Start the computer by pressing the power button
Press the F2 key 2-3 times you will now be on the BIOS screen.
Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in.
Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues
Please let me know the findings.
I've had my computer since June 2011 and now it says this when I click on battery. Right now, it's 89% charged and won't charge anymore. I went to battery status and it said "Battery Charging Disabled" but I'm not sure why since I didn't change any battery settings. Under battery health it says "your battery is performing normally."What am i supposed to do ?
We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.
1. Start the computer by pressing the power button2. Press the F2 key 2-3 times3. You will now be on the BIOS screen4. Under the Main Tab look for the option that says AC Adapter Type5. If the Adapter Type says Unknown or None with the adapter plugged in.6. Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to update the BIOS on the system and check if the Battery is charging Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section onto the system and install it.
Please let me know if this helps.
I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help.
I have a Dell Latitude that was working fine until recently when all of a sudden the battery light started blinking orange and the battery would no longer charge. It says it's "plugged in, not charging" and I've tried to shut down-disconnect the adapter-remove battery-reconnect the charger-turn on-uninstall the Microsoft ACPI-Compliant Control Method Battery-shut down-insert battery-turn on, but nothing has worked so far. Also, when I turn on the laptop, it turns on and off a couple of times before starting fully.
I tried to use a different battery, which shows a white light but still doesn't charge. Not sure what happened since it was working fine before.
This new Dell Inspiron 11 3147 just arrived today.
The AC Adapter is "plugged in" but the battery is "not charging."
I've looked all over for help for this, Dell Diagnostic has found no problem, and I've had trouble getting a hold of customer service. The most commonly suggested idea has been to uninstall and reinstall the Microsoft ACPI Complian Control Method Battery driver, which I have done.
The only thing I haven't messed with is the battery itself, which doesn't seem to be accessible without damaging the back, which is screwed on and secured well.
Any idea what's wrong?
Update to my below post:
One day later, after the battery fully charged and all was well, I come back and it is back to the message "plugged in, not charging". I might see if reflashing the bios and rebooting will work again.
My original post on Dec 8, 2014:
I had this problem until this morning. In short, I updated the bios to Version A03,A03 (released Dec 2, 2014). Before that I did all the googling and messing about without success. Here's what to do:
1. Run "My Dell". You can access this by type Ctrl-Esc and then type in "My Dell" and clicking on the "My Dell" icon that comes up.
2. Click on the green "Drivers and Updates" panel. This should open a product support browser window.
3. Scroll down to the bottom beneath the section that says "These drivers match your selections" and click on the arrow next to "Bios"
4. Click on "Download file". Close all your other applications and run the file and follow the prompts. It will reboot for you at the end and the problem should be solved.
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
Thanks and Appreciated in Advace.
I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.
My battery says "1% plugged in, not charging". I ordered a new battery, installed today got msg saying "battery not detected", i shut it down, took battery out, replaced, restarted (several time), same msg. I visited many forums and read many threads on both of these issues. Apparently both of these issues are common with Dell, but the general consensus of the community is that i need to do a Bios update..So i downloaded the driver for the Bios update and attempted to install is, but got a massage that the adapter AND the battery must both be plugged in, in order to do the update..well..how can i "plug the battery in" when my pc is unable to detect the battery??!!!So i shut it down for like the 10th time this evening..took battery out and replaced it with the old battery..the one with 1% charge, but at least my pc is able to detect this one. I go back to the Bios update download, attempt to run it and get a msg saying battery must be 10% or higher to run the update **sigh** really frustrated now. I have seen people say its a loose connection and i should tap it near the motherboard...this did nothing. I jiggled adapter cord, nothing, i cleaned the connectors on the both batteries, nothing. I ran a diagnostic test thru dell.com on the battery and it came up as PASSED...lol..seriously?? I ran troubleshooting..nothing found.. I am at my wits end...help???
You press the 'Power On' button for 15 seconds to release Static Flea Power before replacing new battery in the battery bay? By the way, what is your Dell model number and version of windows ?
Example: Dell Inspiron 3543, windows 10
Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive. I did a hard reset on the battery and that worked.
Now, it has happened again. I tried the regular battery reset, but that did not work. I tried uninstalling device and reinstall..did not work either.
Oddly, what did work was the following:
I had about 38% battery left. I unplugged the power cord from both laptop and wall outlet.
I removed the batter. Computer went dead.
I wiped the battery connectors with a clean cloth several times.
I put the batter back in and turned the laptop on with battery only.
I plugged power cord into side of laptop, then into wall outlet.
Immediately, the laptop began charging again!
I am not sure why this worked. Maybe some techy out there may know. When I tried the battery reset, I turned the computer off before taking out the battery. Then took it out. Plugged in laptop with power cord and powered it. Then shut down and placed battery in. I turned back on..but nothing...
It may have to do with having the laptop already on when taking out the battery, or placing back the power cord, or could just be the wiping the battery with cloth????
Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.
You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:
Power off the system.
Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
Disconnect the AC Adapter and remove the battery from it.
Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
Reconnect the battery and the AC Adapter.
Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
Try and wiggle the AC Adapter cable and check if that makes a difference.
If it still doesn't work, parts replacement may be required.
Hope this helps. Please share the findings.
I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.
I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.
Laptop is a 5 years old HP Pavilion DM4-2153ca.
Issue started a few months ago when laptop was shutting down at 63% battery, and when I plugged it it would charge until 9x% and then say "plugged in, not charging".
In the meantime I upgraded to Windows 10 and the issue wasn't solved.
I formatted and did a clean install of Windows 10 and still not solved.
HP advised I revert back to Windows 7 as this is the "original" OS for my somewhat old laptop.
So I just re-installed OEM Windows 7 Home Premium SP1 that came with the laptop, and the issue got worse, now it shuts down at 96%.
I also uninstalled and re-installed battery drivers, didn't work.
I tested the battery in the HP UEFI Support environment and it passed, so I can't calibrate it.
At this point I don't know what to do, and I don't think it's a battery related issue because it never fully discharges. The laptop just shuts down before! Help!!
This is battery issue, nothing relates to windows &or battery drivers, if any.
If you leave the battery plugged in all the time, with the main power on.
Sooner or later, battery will not be able to charge properly, as you encountered now.
The percentage you see may not be real, hence it may force the laptop to shutdown without warning.
There is nothing you can do, unless either get a new battery, or use it as home with main power on.
My HP Pavilion dm4 laptop's battery was failing (it started shutting down with no Low Battery warning after barely 5 minutes after unplugging it, even with a full charge), so I purchased and installed a new one, which I purchased from Amazon.com.
However, this new battery has me facing some new problems. I frequently see the message "Plugged in, not charging" over the battery icon in the lower right corner when the laptop is plugged in. I've tried multiple solutions to this problem, including:
-Removing the battery driver software and restarting the laptop
-Turning the laptop off, unplugging the power cord, taking out the battery, plugging in the power cord, replacing the battery and restarting
-Unplugging the cord from the wall while laptop is running, restarting the laptop, then reconnecting the cord
All of these solutions seemed to work, but only for a short amount of time, as it turned out. In all three cases, my laptop eventually started displaying the "plugged in, not charging" text again. I've tried multiple sockets in two different houses, but nothing seems to make any difference.
Another less annoying problem is that the laptop sometimes gives an inaccurate reading for the remaining battery life. I started working on the laptop when it was fully charged, and despite spending over an hour unplugged, the battery life never dropped below 100%. Shutting and reopening the lid caused the laptop to display the actual percentage... Read more
Its either that the new battery is faulty or theres some kind of power supply problem.you might want to have it checked out to see what the exact problem is and go from there.
I've been having an issue which started this morning. The previous night, I forgot to plug in my Dell Inspiron N5050 after using it. I woke up to find that my battery had died (obviously). I plugged in the laptop, running Windows 7 HE 64 bit, and turned it on. It booted normally and I was able to do all of my tasks as needed. Then I noticed my problem. The battery icon down on the taskbar showed that the device was plugged in, but was not charging. It has stayed at a constant 2% charge for more than 24 hours now. The Battery Meter stated that my battery is performing normally, so I ruled the battery out as the cause. The adapter I am using is the default one that came with the laptop when I bought it, and it appears to be functioning normally as well. What could be the cause of this incident, and what can I do to fix it?
Most likely you have a bad battery. Dell has had whole series of batteries that they shipped out in a not fully functional state. I have an HP laptop (about 8 years old now) that the battery took a "steamy one" and it will no longer charge properly. You can try this trick (it may not work, but worth a try because did work for me a couple times): power down laptop and take the battery out for 30 minutes; replace battery and plug in charger but do not power on; wait 4 hours of charge and power on. I had it work a couple times that it gave a full 100% charge. Again, if it doesn't work then sorry, but at least you tried.
I have a 3-year-old Toshiba satellite C655 with Windows 7. Last night, after I restarted it for updates, the battery symbol read "Plugged in, not charging".
This is NOT the first time this happened to my computer. A couple months ago, the same notice appeared. At that point in time I did some combination of shutting down, removing battery, unplugging etc. and it was fixed. Since then I have gotten a new AC adapter because my old one had a short.
Anyway, I looked around on the internet, tried a few things, and eventually came across these instuctions:
1. Disconnect AC, 2. Shutdown, 3. Remove battery, 4. Connect AC, 5. Startup, 6. Uninstall AC Compliant control method, 7. Shutdown, 8. Disconnect AC, 9. Insert battery, 10. Connect AC, 11. Startup.
Yay! It worked. I moved my computer from one location to another and it was still working. However, when I got on the following morning, it was back to the message "Plugged in, not charging". Also, the message came up again that I needed to restart my computer for updates even though I had done this the night before.
I retried the previous fix. No luck. I tried some other suggestions. No luck. In the meantime, I've taken out my battery so it doesn't die (my computer works with only the AC in, as well as with only the battery in, or with both). However, I use my computer a lot and I'm often in situations were plugging it in is not an option (I also don't want it to shut down every time I unplug it... Read more
I would say get yourself a new battery. If you got 3 years use out of it your doing well
I got a HP 530 laptop (vista home basic) from a friend to fix. It only powers on with battery power and not with ac power but it shows "Plugged In, Charging". If after powering up, you insert the ac adapter, it works fine although the battery doesn't charge.
Read other 9 answers
So I've had this laptop (Toshiba Satellite C650-01V) since 2010 I think (I had it since I started university), and around early this month I've been having problems with my battery: it's not being charged. There's a message that says "plugged in, not charging", and I've tried multiple ways in trying to fix it. Each day it would lose 1% of power (It would be at 90%, then 89% the next day). At the moment, it's at 5%. At the bottom of my laptop is a little light that I'm assuming indicates how much power my laptop has or something (it has a symbol of a battery and a plug beside it). When I have my laptop plugged in with the AC-adapter it's green; when it's unplugged, it turns orange and starts flashing. I have no idea if it was green or orange when my battery was still fully-charged.
I remember I had to replace my AC-adapter last summer because my old one was damaged; but I don't think it has anything to do with that because it's been working fine until this month.
-I've tried the "shut down, unplugged AC, remove battery, replug, start-up, uninstall control method battery, shut down, unplug AC, put battery back, replug AC and start-up" method, but it didn't work.
-I tried disabling Toshiba Power Saver, but that didn't effect anything.
-I read somewhere that completely draining the battery might work (somehow), except my battery refuses to go any lower than 5% no matter what I do.
I'm beginning to think that my battery is just dead and gone. I really ... Read more
Yes, it sounds like your battery is dying. This is quite common, as they only have a lifespan of X number of charging cycles. Get a new battery.
A replacement laptop battery should be less than $100 US from the manufacturer. There is nothing wrong with generic batteries provided they are the EXACT same specification as the OEM battery (original equipment). These you should be able to find in the $50 -$60 range. You should be able to find a replacement battery on Amazon in minutes (or anywhere else - dedicated battery websites will provide you with more details for making an informed choice).
While not necessary I always buy a new charger to go along with a with a new battery.
It is VERY important that the charger have the EXACT same output voltage and amperage as the original equipment. Ignoring this rule can shorten the life of the battery, or the laptop.
Running the battery all the way down is a leftover from the days of NiCad batteries. It has no useful effect on modern Lithium Ion batteries.
The guy at Best Buy is an excellent salesman. A poor excuse for a human being, but a great salesman. I bet he won an award that year.
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 6004 Mb
Graphics Card: ATI Mobility Radeon HD 540v , 512 Mb
Hard Drives: C: Total - 461899 MB, Free - 373607 MB;
Motherboard: Dell Inc., 0VF0FR, A04, .6L454K1.CN7524108D0051.
Antivirus: avast! Antivirus, Updated and Enabled
Yesterday I had a Dell service onsite service technician come to my house to work on my computer. He replaced my palm rest, keyboard, touchpad and mousebuttons, and my WLAN card (had a V key missing, left mouse button was not working, and was having issues with high-bandwidth internet connectivity). Since he replaced these, my computer has stopped being able to charge. Unfortunately I did not notice this until after he left. My first question is, would Dell be willing to help me with this issue? My warranty expired August 23rd and I opened the previous warranty service before it expired.
So far I have flashed my bios, deleted and redownloaded the driver for the Microsoft ACPI-Compliant Control Method Battery in the Device Manager, shut off my computer without the battery and wiggled the charging jack to check whether it was a connection issue, and I have used an identical charger to the one I have. None of these have caused any change.
Any help would truly be appreciated. Thanks so much.
More than likely the laptop battery will have to be replaced.you can get an exact replacement from dell but i doubt any warranty will cover it.
The battery stopped charging and the LED light on the laptop won't light up when the ac adapter is connected. The led light on the adapter itself is on. How do I get it to work again? I also checked the battery status and it said "Excellent". I read somewhere that I should update the bios but now the laptoo won't turn on bevause even the battery is empty. I bought the laptop 10days ago.
Are you using an original Dell Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? Could you check this adapter on another system if possible? When you press the power button on the system, do you see any leds come on atleast for a second or two? Does the light on the adapter stay on and stable when connected to the system or does it go off?
Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records. If the system is under warranty, we can help book a service call.
Keep us updated.
I recently did a clean install after my hard disc stopped working and had to be replaced.
Before this, my battery was working perfectly and lasted about 5-6 hours. However, after installing Windows 7 Ultimate x86 again, my laptop doesn't seem to charge anymore above 2%. The second I take off my adapter, the laptop turns off.
I can't find any drivers for the battery or anything related on the ASUS website. I was also wondering if this could possibly be a problem with my Hybrid Graphics, since my NVIDIA G210M graphics card wasn't working well either and had to be uninstalled.
I also tested to see if it was a problem with my adapter, but my laptop works without the battery connected, with just the adapter being plugged in.
So how can I get my battery working again without having to replace it? (I don't think it's a hardware problem anyways). Thanks in advance.
Hate to say it but your battery needs replacing. It DOES happen on laptops from time to time especially if you have had the laptop a while.
Also modern manufacturing tolerances or QC isn't as good as it used to be --emphasis is on cheapness and get the stuff out of the door as fast as possible so you could have got a "bad" one too. Just the luck of the draw unless its within warranty period.
When they die they go quite suddenly -- no warning or whatever -- rather like car batteries -- OK one day and then dead as a dodo the next.
Hi there! I've been having a problem with my charger for a while now but it wasn't serious until recently. A month or two ago, my charger went from working completely normally to suddenly not being recognised. This wasn't a big deal, however, because by holding the charger a certain way to the left (kind of twisted) or bringing it underneath the laptop, it would charge like normally. For the past few weeks, however, a notice has been popping up saying
"The AC power adaptor type can not be determined" and then that follows up with a message underneath that stating that I should use a dell charger (this is the original dell charger we got with the laptop)"
This message however didn't matter back then because, by twisting the charger a bit, it would charge and so the message was irrelevant and would only pop up when the charger was plugged in and not twisted (as far as I can remember)
Over the past couple of days, though, i've noticed for my battery sign to sometimes randomly change to an X and, when you hover over it, it says "no battery detected." It will then randomly, a second or two or a few minutes later switch to "plugged in, not charging" and then to "plugged in, charging"; fluctuating randomly and for different intervals of time between these signs. This as well wasn't much of a problem as my laptop was still charging at times and therefore I knew it wouldn't run out.
Now, however, the... Read more
What is the exact model of Dell laptop you have? Look underneath on the label for Model information
For Dells of that time period, you must use a genuine Dell replacement AC adapter or you will get the reduced performance at startup message.... the Dell adapters so I have read, have a chip inside that informs the BIOS of the laptop that they are indeed, genuine Dell adapters.
Read about this issue here- and especially about the little test you can do before your power is all gone- you should do it just once, and I think you will get the "Unknown" message....
Note that there is more than just one thing that can be wrong- the motherboard, the adapter chip, the power jack.... Please do NOT attempt the adapter repair at that site.... The power jacks can be replaced by a good repair shop that does soldering on motherboards.
test yours and if you do need a Dell AC adapter they can still be found but it does take some hunting since a LOT of helpful sales sites claim "Genuine Dell Replacements" but I have tried some of those and they did not work but when a real Dell AC adapter was connected, that BIOS message disappeared.
look on the label of the LAPTOP and see what AC Adapter watt rating ....ex: 65watt or 90w..... yours calls for and purchase the correct model.
I can help you find a genuine Dell if needed but test things first. Hope you can do this before the ba... Read more
Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7. Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ? If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.
If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup). If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.
I have a Dell inspiron 1700;
I replace the battery and charger about 2 years ago, and it has since been working fine (before, this was a separate problem, where the battery was run down and charger broken).
For about a month, have been getting the "plugged in, not charging" sign with my battery icon in bottom right hand corner.
Also, on start up, it has the "A/C not compatible...." note. BUT, this charger has been working fine before now, with my laptop +battery.
I've tried taking the battery out; doing the BIOS thing; uninstalling under device manager &then scanning for new hardware when I've put battery back in. I've also checked the PA-number on the laptop is the same as the charger - both at PA-10.
I've looked at the inside of the charger cable (the pin bit) to see if it's gone wonky or fallen out - and it seems okay.
I don't really want to take my laptop apart because I won't be able to put it back together after ha!
Any ideas??? (except going to a computer-fixer-shop)? I don't know if I need to order a new cable (not A/C bit - just connector cable from laptop to A/C?
Any suggestions are most welcome!!
chances are its just the charger thats had it. the only true test for this is to try another charger. But one little test is to take out the battery and try and power the laptop on with just the charger plugged in, if it works its not the charger its more than likely the battery.
with a different charger as long as its output is roughly the same ~19v and 2amp+ youll get an idea to see if it works or not.
if it does charge then you have your answer. if it doesnt then you dig deeper and let us know whats what!
My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
I've only had this laptop for about 2 months.
Is there anything I can do w/o having to buy a new battery?
Hi nessar12 ,
Welcome to the Community.
i would like to inform you that this issue can be resolved by downloading the latest BIOS. In case that doesn't solve the issue there might be a problem with the motherboard. Please download and flash the latest BIOS.
Please respond in case you need any further assistance or clarification.
Glad to help!
Social Outreach Professional
I replaced the battery on my Gateway MA8 with a brand new one (non OEM). With the laptop turned off, the new battery charged well without any problems. But when I charge the battery with the laptop turned on, I see the battery icon changing from "plugged in-not charging" to "not plugged in" to "plugged in-charging" and the cycle repeats. The charging LED indicator also keeps turning off and on, following the icon messages (this indicator was constantly on when charging with the laptop turned off). Looks like the battery charging is getting messed up when Windows 7 is trying to monitor the status.
Applications also are exhibiting a strange behavior during this time. I had started a virusscan and whenever the battery icon changed to "not plugged in", the virusscan used to pause and would resume when the icon changed to "plugged in-not charging" or "plugged in-charging". Very weird!
I uninstalled the Battery ACPI driver through Device Manager, but that did not help. The other battery drivers are reporting up-to-date versions.
I tried removing the battery altogether and connected directly to the power. It works for sometime and then suddenly the laptop shuts off. So cannot use that solution either.
One other data point is that the original battery was 11.1V 4800 mAH (53 watt hours), whereas the replacement one is 10.8V 5200 mAH (56 watt hours). But it has the correct battery model number. Could this be a ca... Read more
Hello and welcome drpvrvena mate sounds lie you have a dud battery my friend the voltage difference could be a possible cause even though it is only 0.3v.
The cycling stuff is also in my humble opinion indicative of a faulty battery. Now battery drivers?? I have never heard of such a thing I mean a battery is a battery I think maybe you mean something to do with the charge circuitry
But just a matter of interest try running these
download from bleeping computer
in that order delete any rubbish the malware scans find
Personally I would dump the AVG or at least pause it and see what happens with that charge problem.
If you ant to change to another security then let us know plenty of free suites and better than AVG (again not hard in my mind) .
I purchased an Inspiron 15 7537 four weeks ago. This afternoon, I noticed some odd behaviour with my laptop's battery notification icon in the taskbar ~
When laptop is NOT plugged in ~• Taskbar notification on mouseover says "73% remaining"• Icon shows battery meter with slight drop in usage• While I am using the unplugged laptop, the battery meter does not drop from 73%
When laptop is first plugged in ~• Taskbar notification on mouseover says "No battery is detected"• Icon shows a dimmed battery, plug on the left, and a red X
Approx. 60-90 seconds after laptop has been plugged in ~• Taskbar notification on mouseover changes to "73% available (plugged in, not charging)"• Icon shows regular battery with a plug on the left side with slight drop in usage
Given these three ambiguous notifications, I don't know if it's my battery that is not working as it should or the notifications icon is on the fritz.
All three scenarios occur regardless of whether the AC adapter is plugged directly into the wall or into a power bar/surge protector
I am using the AC adapter that came with the laptop
The LED on/off light is lit in both Scenario 2(a) and 2(b)
I have not removed the battery and reseated it (involves removing four screws and entire bottom panel and, unless push comes to shove, I'm not comfortable doing this)
I have not checked the... Read more
UPDATE • Since I opened this thread 22 hours ago, there was no change in my battery meter notifications until I decided to take a look at the BIOS. Pressing F2 or F3 during a restart when the Dell logo was displayed did nothing but adjust my volume settings, so I entered the BIOS through Windows 8.1 PC settings option.
Under "Battery Health" the info said "This battery is performing normally" so I exited without saving any changes (I didn't make any changes, but this seemed the best exit strategy to use given my options).
Now the battery meter notification says I have 31% available (plugged in, not charging).
[Shaking my head]
Thoughts anyone ??
Suddenly my battery is not charging when I'm plugged in. Laptop is 8 month old Inspiron 15 5559.
The problem seems to've started when I installed the Windows 10 Anniversary Update on 8/2/2016. Battery is at 81%, I'm plugged in but it's not charging. In an effort to resolve the problem I went to the Dell Power Manager and changed the setting from Adaptive to Custom, then set it to start charging when at or below 90% and stop charging at 99%, but that didn't help. I rebooted and checked again but again no help.
What can be done to resolve this?
Go to Dell Drivers and Downloads and see if there are updated drivers for windows 10.
Change back to original settings on Power Settings.
Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more
Did you buy Lenovo or aftermarket batteries? It could be defectiveRead other 2 answers
One day the battery had 30% charge, and I noticed it was not charging. I tried reinstalling the battery drivers, restarting the computer, changing AC adapters, taking out the battery, but the battery would not charge. However the battery would discharge perfectly fine. If i took out the charging cable, the computer would run perfectly fine. I read somewhere that updating the bios would solve the problem, but at that time i only had 8% charge and I need 10% charge to update the bios. Today, I randomly put the battery back in, and it started charging! However, later in the day my battery stopped charging. At this point I had enough charge to update the Bios and even AFTER updating the bios the battery STILL will not charge. I KNOW my battery is perfectly fine! It charged today and it discharges fine. I tried everything I would think off. Any ideas or help would be really appreciated. Sorry for the long post.
If the power supply is working, then the problem is the DC socket. Either the power board or the entire system board (depends on the model) needs to be replaced. The DC socket solder connections can fail because of stress on the DC power cord.Read other 2 answers
i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine.
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled.
here is the image of the situation
if you need any other info then kindly tell me i'll provide that too
Check your system setup -- F2 at powerup. Is the AC adapter recognized or showing "unknown"?Read other 9 answers
When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:
- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer
So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.
brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>
Hi GAUHAR KHAN,
Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell
I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED
You mean 60 watt and 90 watt?
Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.
Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.
Sometimes it is a defect with the motherboard.
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.
Does the system correctly identify the AC adapter, or does it show "unknown"? F2 at powerup to check.
Is the battery the original one that arrived with the system?
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS.
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!
I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.
It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.
Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!
I have the "plugged in, not charging" issue with my Dell Inspiron 1100 laptop. This has been going on for the past week and although I'm able to 'resolve' it by following the steps below, it will return after 2 or 3 power ups.
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it?s ok if you only have 1).
(Source: "Plugged In, Not Charging")
When I'm experiencing this problem a warning message will pop up on power up identifying an issue with the AC adapter.
I'm trying to find out whether this is a Windows 7 problem (as I think I read somewhere), given that the steps above does temporarily fix it, or whether in fact there is a genuine issue with my AC adapter, which needs to be replaced.
Or, rather, does following the steps above merely trick the laptop into accepting a dodgy adapter that needs replacing?
I'm using the original adapter that came with the laptop, incidentally. Would replacing it with a generic likely resolve this daily occurrence?
I appreciate your time and advice
I would seriously doubt W7 on this and first look to physical battery and adapter connections and wires or the adapter itself ! Also if this is after a clean or fresh install of W7 did you install all and the latest updated drivers off the mfg'r. site?Read other 4 answers
hey guys i know the general solution to the problem "uninstall Microsoft ACPI Compliant Control Method Battery" and all but like an idiot.. i uninstalled mine in safe mode = its not showing up again like it would once you scan for hardware changes..
I need a way to get my Microsoft ACPI Compliant Control Method Battery back because now I have TWO problems.. 1, still won't charge.. and 2, I cannot see the battery icon or enable it and don't have my Microsoft ACPI Compliant Control Method Battery.
Please Help!! =[[[
I have userd the method on a few laptops, It is only partially succesful. But, Nomally on a reboot, it reinstalls itself unless you do actually have a hardware problem in your machine.Read other 9 answers
1. It reads 99% available (Plugged in, not charging).
2. HP Battery Care Adviser tells me that the battery needs replacing.
3. Battery was losing a charge (Plugged in, not charging) whilst on the HP dock. I transferred it to the charge on the computer itself and it charged up to 99%. The dock still reads my peripherals (external hard drives) just fine.
4. I don't need portability with my notebook. The reason I have it is because I typically spend nine months of the year in one country and three months in another. Otherwise, I'd simply use a desktop. So, I've only used the battery without the charger in a handful of times.
5. Notebook is only eleven months old. I have no other problems.
6. I run Vista 32bit SP1
7. I read online that a BIOS flash may solve the problem. I'm not too keen on a BIOS flash; but I checked just to make sure, and yes, HP released a new BIOS 7-2009. My own is, of course, a year old.
1. notebook runs fine; if it ain't broke don't fix it.
2. This computer is like the Berlin wall of my life. If this goes, the whole thing goes; so I tend to be paranoid.
What do you think? Do I get a new battery? Do I just be fastidious about backups and not worry about it? Your thoughts appreciated.
If you don't use it on battery then I would say no need to replace it - its not required for the proper operating of the computer. It does provide one nice feature, if the power goes out then you can keep running the laptop and not have it power off on you and lose your data. However being less then a year old I would be contacting HP and complaining, a battery should last more then that. If HP advises a BIOS update when you talk to them then I would do it, if it breaks its their fault, but it doesn't affect the data on the drive which if you care about then you'll already have it backed up to at least one other location.
I need help. I'm pretty frustrated with Dell and I'm hoping there's some resolution I can find here, because the four tech support/customer service reps I've spoken to have been unable to resolve my issue.
I ordered my XPS 13 9350 on Monday July 29th, with 2 day shipping. It arrived on Wednesday, the 31st. I plugged it in, started it up, and began configuring it. Once I got to Windows, I noticed the "Plugged in, Not Charging" status on the batter in the task bar, with a battery of 1%. I did some research and found a number of suggestions, but most of them either A) happened to their laptop after they had owned if for a while and/or B) it would not charge past a certain percentage. I ran a diagnostic at startup and it indicates it cannot detect a battery. The Diagnostics page in BIOS indicates no battery communication (though the stock 45W charger is working fine). BIOS version is 1.3.3, and I know 1.4.4 is out, but Dell requires there to be at least 10% battery to update BIOS and well, I fall about 9% shy of that number. Splendid.
After this initial investigation I hopped into tech support chat. After some discussion, it was recommended to return the defective device and receive a new one. Annoying, but acceptable. After being transferred around to a number of CSR's I eventually was told I could not return the device for a new one, so I could either send it in to be inspected and fixed which would take 14 business days, or go bac... Read more
Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.
Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?
Please let me know your suggestions. Thanking you in advance.
Quote: Originally Posted by sirisha
Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.
Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?
Please let me know your suggestions. Thanking you in advance.
We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:
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My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?
It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.
Hope this helps!
I'm using a Dell Inspiron laptop that I've had for a little over a year. All of a sudden it stopped charging today and nothing I do seems to work. When I plug the charger in, it works normally for a few seconds, then stops and says "plugged in, not charging" instead of "plugged in, charging". I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery driver and reinstalling it, but it's just not working. Any suggestions would be much appreciated. If the problem is unsolvable, how do I know if I need to replace the battery or the charger?Read other answers
I bought a new adapter (universal, 9.5V-24V) and set it on 18.5V like my original charger was. It worked for a while and then stopped charging (although it still powers the computer). So I tried uninstalling Microsoft ACPI-Compliant Control Method Battery from the Device Manager and rebooted, nothing happened. Eventually I got it charging again when I set it on 19V, but now it seems to decide it doesn't always want to charge it like that either. So now, when it stops, I either take out my battery and put it back in (does not always work) or differentiate between 18.5V and 19V.
Is there a possibility that Compaq has a fail-safe against using third-party chargers? Or could it be a software malfunction somewhere? I'd like to try everything before I go buying a new battery/charger.
Before you ask, I have charged my comp with a Dell charger and it worked (then again it was only once so I don't know about what it'd do in the long run).
Does is says "plugged in, not charging" when battery is at 100% or around 100% like 80-90%.
Because its normal for laptop to turn off charging when battery is nearly full to let it discharge for a bit and then turn on charging again.
If battery isn't charged when it drops low for example 50-60% or lower then its a problem.
Hi all. My battery wouldnt hold a charge so i decided to replace it with a new dell extended life battery.
problem is, when i plug in the charger all i get is plugged in, not charging.
i have tried
1- removing battery and charger and holding power button for 20sec
2-deleted and reinstalled the battery drivers
3- loaded my bios by default
i have tried another dell charger, though mine is proper volts and amps also.
i have heard some people need to update bios, but i cant do this now battery is at 8% and i flung the old battery out.
Hi! I have Dell 3330 with all the original components ( battery / Adapter ) running windows 10.1 64 bti. but my machine has a strange problem it charges my laptop's battery to 42% only and after that it shows 'Not Charging' message on mouse over. I did run the dell diagnostics for which battery passed the result.
I did try some tricks of uninstalling / disabling battery drivers and updating them after a restart.
Removing the battery .. drained out any charge on the motherboard by pressing it for 20 secs or more.
But the issue is same it is still not charging after 42% .. Surprised!??
Kindly suggest what is wrong where with the software.
Thanks for writing to us.
When did the issue start? Please update the BIOS from support.euro.dell.com and observe for any changes.
Try this battery on another machine or another battery on this machine, which will give us a clear picture of the cause.
Most of the time we are looking at a faulty battery in these situations.
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message
Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell.
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)