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Unable to boot desktop (Dell Precision 450)

Q: Unable to boot desktop (Dell Precision 450)

Older desktop running XP Pro. Had some problem booting yesterday; and today am unable to boot up at all.
Problem area seems to be the CD drawer.

Fairly sure that boot sequence is CD then C and then perhaps A (diskette drive).
Yesterday, it took several tries to boot the desktop, and I noticed that the green light on the CD drawer often kept flashing even after I had been successful. I ended up using a paper clip to open the drawer and left it open for the remainder of the day.

Today unable to boot successfully.
At one point screen showed some brief text, I believe whatever is typical at starting up sequence, but this immediately went dark. It seemed like the CD drive and drawer were trying to be accessed.

After several abortive attempts, I did a text message with something like
I believe Checksum error or Sum error but very far from being completely sure on what error code.
Previous attempts at starting computer have failed, please contact Dell for support.
While yesterday I had been successful at some point in getting CD tray to stay in the open position, and not keep closing - today I have been unable to do so.

============
At some point I should replace this old machine. If I can get it up and running again, I expect that I should take the CD drive out of the boot sequence (or put it after C drive).

I do not have any bootable CD at the office, and not sure if I have one at home either (this is computer I used to use at home and now have in office).

Thanks for any suggestions on this.

P.S. Today the lights on my USB keyboard for num lock etc do not come on so I am not certain I can even hit F1 or F10 or whatever to try to boot up in safe mode. Regardless, I have not tried to use keyboard today, as except for a few fleeting moments there has never been any text on screen to indicate that start up process has "got out of the starting gate".

RELEVANCY SCORE 200
Preferred Solution: Unable to boot desktop (Dell Precision 450)

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A: Unable to boot desktop (Dell Precision 450)

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RELEVANCY SCORE 71.6

I have an XPS 8700 desktop all stock bought a little over a year ago. Last night I turned it off when I went to bed. Today I turned it on and it will not go past the first dell loading screen. It freezes and I'm unable to press any buttons (F2, F12 etc) I put it a different hard drive to see if that was the problem but it still continued. HELP PLEASE??

A:Dell XPS 8700 Desktop, Freezes at dell loading screen unable to boot up.

Hi Mattmazz
Thanks for writing to us. 
Please disconnect all the connectors and then hold down the power button for 15 secs, now remove the memory modules and put them back one by one and observe for any changes. 
If possible please try another set of memory modules. If there is a separate graphics card, remove that as well and try the onboard. 
Regards

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RELEVANCY SCORE 64

Hello.
I have encountered a problem when trying to update BIOS version on my laptop M6800..
I have version A05 installed now and it is not updating any further (also no downgrade).
I have tried EVERY version available on DELL support section - from a01 to a19.
Each try just ends in system reboot and usual windows boot with no update.
I have tried installing via DOS usb stick, via various Win versions, via f12 flash upgrade and finally via dell command update program (which suggested to install a19 and asked to reboot - and nothing again)..
A have tried removing all hardware (msata, sata drives, wifi, dvd), tried bios default settings, tried clearing CMOS with battery disconnect.
Thats what i got in log under win update:
***BIOS flash started on 12/13/2013 at 3:27:04***Command: C:\Users\User\Downloads\M6800A19.exe /s /l=test.txtA05 INSTALLED (Dell System Precision M6800)- (NO MANIFEST ON SYSTEM)A19 UPDATE (Dell System Precision M6800)- System BIOS : A19- Embedded Controller : A13- Gigabit Ethernet : 1.3- Legacy Video OROM : 2178.V.15- Legacy RAID OROM : 12.7.0.1936- Intel Management Engine Update : 9.1.41.3024- ACPI OS support : 0.0.0.1- Intel AntiTheft : 3.0.0.18Exit Code = 2 (Reboot Required)***BIOS flash finished at 12/13/2013 at 3:27:13***After reboot - again - nothing.
Someone pls advise?

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RELEVANCY SCORE 63.2

Hello,
I tried to install the newly released Dell Precision Optimizer v3.5.5 (A00) August 18, 2016 on my Precision 5510, running Windows 7 64bit.
During the installation, an error panel pops up with this text:

> SetupNew\setup.cpp (140)PAPP:PVENDOR:PGUID:[email protected] Vista Service Pack 1 (7601)IE Version: 9.11.9600.18426
The installation then fails and the installer log shows the following:
[08/25/16 13:16:06]    Open file: C:\ProgramData\Dell\UpdatePackage\Log\Application_KKJH9_WN32_3.5.5_A00_2016-08-25.txt[08/25/16 13:19:12]    User Command: attended[08/25/16 13:19:12]    DUP Capabilities Value: 2097151 (0x1FFFFF)[08/25/16 13:19:12]    DUP Vendor Software Version: 3.5.5[08/25/16 13:19:12]    Local System/Model Compatible with this Package? Yes[08/25/16 13:19:12]    Local System OS Version: 6.1.1.0[08/25/16 13:19:12]    OS Compatible with this Package? Yes[08/25/16 13:19:12]    Local System OS Language: DE[08/25/16 13:19:12]    Language Compatible with this Package? Unknown[08/25/16 13:19:12]    User Parameter: logfile[08/25/16 13:19:12]    User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Application_KKJH9_WN32_3.5.5_A00_2016-08-25.txt[08/25/16 13:19:12]    Extraction-miniunz path: C:\PROGRA~3\dell\drivers\APPLIC~1.5_A\miniunz.exe[08/25/16 13:19:12]    Extra... Read more

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RELEVANCY SCORE 63.2

dell precision m530 workstation network driver needed for windows 7, can t seem to find one and also sound driver thank you in advance godfathertre.

A:windows 7 driver needed for dell precision 530 desktop

Dell says that model doesn't exist ...

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RELEVANCY SCORE 62.4

Hi,I have recently purchased a dell desktop, and I'm not able to get all the memory I bought 64GB to be recognised by the system. The mother board is a Dell 08K0X7 and the processor is a 6th Gen Intel(R) Core(TM) i7-6700 (Quad Core 3.40GHz, 4.0Ghz Turbo, 8MB, w/ HD Graphics 530)The memory I bought is 4x 16 GB DDR 4-2400 VLP EUDIMM 
After much experimentation I concluded that:- all memory chips seem to work when placed in DIMM 4 & DIMM 2Whenever I tried to add any chip to DIMM 3 & 1 the system refuses to boot - and following Dell's manual when an orange light blinks twice + 7x it is a memory issue
I have tried all possible combinations of using DIMM 1 & 3 slots and I have run out of ideas. Starting to wonder if there is a problem with the slots themselves.
I read on some other threads that usually memory ought to be installed into the slots closer to the CPU, this is not working for me, given DIMM 3 & 1 are the closest. 
I have tried all the possible combinations I could think of, the findings unfortunately point to DIMM 1 & 3 - at any time, there was a memory chip in any of these slots, it simply would not play.For reference only, here is a list of combinations I have gone through:I'm listing them in the order in which they show on the mobo (not sure why that is, but anyway) 3&4 have a black clip - 1&2 have a white clip (again not entirely certain about that colour coding)3-1-4-2 : NO3-1 : NO3-4 : NO3-2 : NO1-4 : NO1-2 : ... Read more

A:Memory upgrade problems on Dell Precision 3420 desktop

abehling,Below are the memory specs for the system. The memory offer for Precision Tower 3620 and 3420 has been updated to support a maximum of 32GB memory in 4 DIMM slots. It also provides support for memory speed DDR4 2133MHz ECC UDIMM or Non-ECC memory, as well as DIMM Density of 4GB, 8GB, 16GB, 32GB and up to 64GB. Its minimum supported memory size is 4GB.FeatureSpecificationType DDR4, NECC, and ECC Speed 2133 MHz Connectors Four DIMM slots Capacity 4 GB, 8 GB, and 16 GB Minimum memory 4 GB Maximum memory 64 GB

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RELEVANCY SCORE 61.6

Hello everyone,
I have an Dell precision 960 which won't boot, during boot it beeps short twice, and the post lights 1,2,3 are lit, in the manual it says that you have to look on the screen for further problems, but the pc doesn't give video out.
the pc has 16g ram allocated on 1st 4 slots and has a low-end graphics card installed, no DVD, HDD connected to eliminate them.
thanks in advance:
JurgenMK

A:dell precision wont boot

I don't see a Precision 960 listed -- is this an Optiplex 960?  Or is it a Precision 690?
If it's a Precision 690, the very first thing to look for is the presence of bad or leaking capacitors on the mainboard - particularly near the memory socket and CPU socket.  If any are bulging or leaking a brownish substance, the mainboard will need to be replaced.  These systems were very well known for capacitor failures.
There's a set of four diagnostic LEDs on the system -- what pattern of off/green/amber shows on those?

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RELEVANCY SCORE 61.6

I have a Dell Precision Workstation 390. When I boot system, first the fan is loud, then it quiets down, then the startup screen appears with the dell logo and the usual F2, F12 options and then the fan revs up and that's it. Power button is green. System is rarely used, purely a backup system in case my main system, its clone, ever fails so no dust. Every so often I start it up to make sure it is working and to update Windows, Norton etc.
How do I proceed from here?

A:No Boot, loud fan, Dell Precision 390

Any beeps from the tower? If you press F12 at boot, can you to get a menu with options to run the diagnostics?
What color are the diagnostic LEDs on the front panel?  If they don't all go off, look up error code in the manual:
downloads.dell.com/.../precision-390_setup guide_en-us.pdf
When was last time you replaced the motherboard battery?

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RELEVANCY SCORE 61.6

Hi Guys,
I have acquired a Dell Precision 590 workstation which has a boot issue that I cannot seem to solve.  The machine goes through it's POST and boot procedures and I receive messages stating that it cannot find SATA 0 or SATA1 it then gives me the option to press F1 to continue or run setup.  After I press F1 the machine continues to boot into Windows normally.  I cannot seem to get the machine to boot straight into Windows without pressing F!.  I'm not sure how to correct this issue and would appreciate any assistance you can provide.  I realize that this machine is a bit old but I would like to get it up and running correctly so that I can reinstall Windows and drivers.  Despite it's age this machine still has considerable processing power.and I would like to get it working if possible.  Thanks for the assist.

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RELEVANCY SCORE 61.2

Hello im new in this forum, and was wondering if anybody can help with my problem,
this morning i took my computer apart to clean it, (which i have done several times)
and the computer wont boot, i dont have any diagnostic lights on, the power button is solid amber color.
i tried disconnecting every piece of hardware to try to see if its a hardware issue and even with everything unplugged same thing, solid amber light with no diagnostic light and no beeps (i think there is no internal speaker) i have repeatedly check all connectors.
**I am somewhat techsavy

Thank you for your time!

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RELEVANCY SCORE 61.2

So earlier today I was playing a game on my Dell precision T5510 and all of a sudden it powers down and wont boot back up...every single time i turn it on it shows led # 3 and 4 blinks number 4 twice then turns on led 1 and never continues..I have a Geforce GTX970 in the PCI connector and it has both processor sockets full and has 8GB RAM per core...and from the error sheet provided for the computer it states that it has something to do with the memory. Please tell me if im doing something wrong because tech support has been one massive circle.

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RELEVANCY SCORE 61.2

I have a new Dell Precision T5600 workstation with A11 bios. I want to use network boot. F3 does not work. Going into the bios system setup (with F12) and changing the boot sequence to put the onboard NIC first did not work. Any clues?

A:Dell Precision T5600 network boot

Never mind, I stumbled across the bios setting. The Onboard NIC has to have PXE enabled before it will show up as a boot target.

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RELEVANCY SCORE 61.2

Hi Guys,
I have a Dell Precision 690 Workstation.  I want to reinstall Windows 7 but the CD ROM does not appear in the Boot Menu.  The drive is visible from within Windows, so I'm at a lose as to why it's not listed as a boot device.  Any help you can provide would be appreciated.

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RELEVANCY SCORE 61.2

I have 2 M4500, and I have a same problem, when I will open the device, I had seen this message:
No Boot Device Found. Press any key to reboot the machine.
How can I solved it??
Please answer me, I'm really need it.

A:Dell Precision M4500 - Wont boot

Hi mahmoud issa,Thanks for posting.Apologies that your system isn't working as expected.  Without knowing more details about your system, we can only guess at a solution.  Here is some information that may be helpful:  http://dell.to/2mORDuu

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RELEVANCY SCORE 61.2

I'm re-installing my Dell Precision T1500 desktop work station changing from Windows 7 Professional 32-bit to 64-bit.
Can anyone explain if there is a reason I should install the nVidia Quadro FX580 driver 191.75 available by Dell
downloads since May, 2010 instead of more recent 267.05 driver available by nVidia downloads?
I know that installing manufacturer specific drivers is important when you have an OEM-version of a product installed or
an integrated graphics adapter/sound card but in my case the Quadro FX580 GPU has been added in post-upgrade
out of a retail box so it should be supported by the most recent Nvidia driver. Or?
On the other hand I got the following answer when scanning for a driver a few minutes ago on the nVidia website:
"Installed driver: 191.75
Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time."
Why isn't nVidia directing me to the most recent driver?
How can the 191.75 driver be the latest driver when there have been several more recent drivers launched by nVidia
for my graphics adapter since May, 2010?
Please tell me what to do. I would prefer to install the correct driver from start as experience shows
that replacing a GPU driver could prove to be an agonizing experience... 
    
 

A:Which driver?: Dell Precision Desktop T1500 nVidia Quadro FX580 512Mb

Hi Andylindy,
The nVidia driver is preferred. If you go to the nVidia site and use their driver check tool, it will find the most current driver.

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RELEVANCY SCORE 60.4

Hi,
I just got a new Precision 7510 and can't figure out how to get it to enable numlock automatically on boot.
I checked the BIOS and that is enabled already.  
I would like this as I am running WIndows 10 and it is setup to login with a numeric PIN.
Does anyone know how to do this?
Thanks,
Jim

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RELEVANCY SCORE 60.4

So I got the TB16 to use with my Windows 10 Precision 7510. I've had issues with the USB devices dropping out randomly but I seem to have got that under control (for now). I'm having another issue of sorts. Updated the BIOS then went into the BIOS changed restart/shutdown to "thorough" and checked "thunderbolt adapter boot support" and "thunderbolt adapter pre boot modules" as I wanted to boot from a USB DVD drive that was connected to the TB16. But when I tried to boot the laptop got stuck on the Dell logo and wouldn't go into POST. I tried diagnostic boot and got the same result. Couldn't get far enough to press F2 or F12. When I disconnected the TB16 and powered on the laptop it booted up fine. I could then connect the TB16 and it would work fine. But if I tried to restart with the TB16 connected I had the same issue. I eventually unchecked "thunderbolt adapter boot support" and "thunderbolt adapter pre boot modules" just so I could restart without having to disconnect the TB16 (I don't know which of the two options is causing the booting issue though). I can get by without booting from the TB16 but I got it partly for that reason so would to get it working if I can. Any ideas?

A:Dell Precision 7510 TB16 Boot Issues

n00b2
So I got the TB16 to use with my Windows 10 Precision 7510. I've had issues with the USB devices dropping out randomly but I seem to have got that under control (for now).
It might be if the devices are intermittent, they would exhibit problems during a Pre Boot Scan.
I wanted to boot from a USB DVD drive that was connected to the TB16. But when I tried to boot the laptop got stuck on the Dell logo and wouldn't go into POST.
You are wanting to boot a UEFI capable DVD, such as the Win 10 Install media, connected to the TB16?  If that is the case, I can test to see if I can do it.  I am wondering if the Thunderbolt is connected to the PCIe bus if any device there will be checked for boot compatibility.  
I suppose you can boot from that USB DVD when connected directly to your system?

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RELEVANCY SCORE 60.4

I am trying to get my computer to boot up using only one hard drive. Currently it will only boot up
if all 3 drives are connected. I am sending a screenshot of the disk management screen so
someone with know how can diagnose why all 3 are interconnected and need each other.
I bought a stand alone drive copier to copy my hard drive to a larger drive. I would like to make the copy of the "C" drive on the 250 gb. drive shown but I think if I change something on that drive the comp. will not boot at all.
I hope that i conveyed this so that people can understand because it is somewhat confusing. My computer skill level is decent but i need assistance on this.
I would add a second drive once I clear this up.

Thanks,

Joe

A:dell precision 380/ win 7 / 3 hard drives all needed to boot

Because you have all three drives with a partition marked Active. Windows thinks all three are needed for boot when they're marked active. You need to mark the other two partitions on other two drives as "Inactive". Leave drive C "boot" partition as active.

Partition - Mark as Inactive

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RELEVANCY SCORE 59.6

Hi everyoneI bought last week DELL T-5810 workstation. It has Xeon E5-1620v3 (3.50GHz) , 16GB RAM (DDR4 – 2133MHz), 1TB / 7200rpm and I added an TRANSCEND SSD 220S TS480GSSD220S, 480GB, SATA III, 2.5' on it.
I have clean install of windows 10 on it.
My problem is: Whenever I press power button to start the computer, it take 27 seconds (measured with stopwatch) to display the DELL logo and 1 minute to get until the windows lock screen.I tried to change different settings in the bios (i have the latest bios version A16), without any luck. I run diagnostic tests from bios and on dell website , but all tests are passed, and no matter what I did, the DELL logo is always shown after 27 seconds.Also, I found this post which is for laptop machines, but the issue that people are describing here, are prety much the same with mine. Ho help from ther either.When computer starts, it is very, very fast, and I have no complains there. But it is not acceptable for +$2000 computer to boot in 60 seconds. At hime, I have 2 other DELL work stations at home (2 and 3 year olds), which boot in less than 15 seconds.Can anyone help me to resolve this issue?

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RELEVANCY SCORE 59.2

I recently got a Intel 750 PCI Express card and was hoping to make it the primary drive in my computer. Does anyone know how to configure these in the bios to be bootable. I have played around with setting the Bios to use UEFI, but it still won't see the drive. I can see the drive configured in its PCI slot, and my old windows setup can see the drive and use it. But I do want to make this drive bootable... 
any help greatly appreciated

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RELEVANCY SCORE 59.2

Ubuntu 14.04 pre-install:
Change the System BIOS -> Boot setting -> Boot mode->  from UEFI to BIOS. Save and exit.
Ubuntu 16.04.x support UEFI and did install ok. Change to BIOS if you have a problem. 

Post installation setup:
In a terminal:
1) Login to root with: (I'm a RedHat OS user)
sudo su
2) Get update list
        apt-get update
 
3) Install ssh server
        apt-get install openssh_server
 
4) Upgrade Nvidia drivers (if Nvidia graphics card is installed)
        sudo su (if not in supper user)
        add-apt-repository ppa:graphics-drivers/ppa
        apt-get update
        ubuntu-drivers autoinstall
        reboot
 
5) Update system
        sudo su
        apt-get update
        # Download latest updates
        apt-get upgrade
        # Install updates
        apt-get dist-upgrade
 
6) VNC server (if needed)
        Install X11VNCServer from Ubuntu Software Center (just enter on search line)

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RELEVANCY SCORE 59.2

I want to install a new SSD Samsung V-nand 850 EVO in a Dell Precision M6500.
I clooned the hard drive. The bios is AHCI.
When i boot the SSD from the Dell Precision M6500 i got the message "inaccessible boot device"
When i boot the same SSD from other Dell (par exemple Inspriron R17) the disk is booting with no problems
The prosed repair didn't worked, the SSD is recognized in the BIOS and DOS-prompt accessible (letters X en E).
So i think it should be a BIOS problem or a driver issue.

Any idee how to solve the problem ?

A:Dell precision M6500 and new SSD Samsung V-nand 850 EVO - INACCESSIBLE BOOT DEVICE

Was the drive cloned in AHCI mode?  Once the cloning was done, did you remove the original hard drive and install ONLY the cloned drive for the first bootup?

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RELEVANCY SCORE 59.2

I've got a Dell Precision 7710 with the Dell Precision Optimizer. It works great for when I'm using AutoCAD Civil 3D in setting up the laptop for optimization by turning off 2 cores and increasing the clock speed of the processor. 
Unfortunately I also do programming with Virtual Machines. When I'm in this mode I want all 4 cores to share the load instead of 2 cores. 
Is there a workflow available to go from one profile to no profile? Do I have to do a restart to switch between profiles? So if I'm doing CAD work and then switch over to programming do I have to turn off the AutoCAD profile to no profile and the restart the computer? I tried turning off the profiles and nothing changes for the cores. 
Is there a way to create my own profile? Or should I pick one like 3ds Max that would utilize more cores?  Or should I not use it since it won't meet my needs? 
Thanks.

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RELEVANCY SCORE 58.4

I have had several Dell Laptops (D630, D830, E6410, E6510, Precision M4500), and with the D630 and E6410 Dell was VERY helpful after the warranty expired (in one case by 5 months).. even replaced a system board or 2 since tons of people were reporting issues similar to mine on the D and E series.

NOW
on my Precision M4500, I called Dell 1 day (24 hours) after the warranty expired.

Issue: The system would REFUSE to boot past the dell BIOS splash screen.
It would finally boot after 10 or so power cycle attempts.

Dell refused to "help" me but did give me some advice
now ... 1 month after the warranty expired - the issue is back

System Info:
Dell M4500
16GB DDR3 RAM (Dell Certified) - issue remains when I use the 8gb in my e6410
bluray drive (I also tried to boot using the dvd drive in my e6410, issue remains)
intel 6250 wifi/wimax card
gobi 2000 card
Bluetooth
i7 cpu
NVidia FX 880 gpu
bios level a15
os: dual boot via GRUB - Ubuntu 13.10 and windows 7 ultimate (both 64 bit)

when it does finally boot, I get a message about intel management engine booting the factory image or something to that effect

it will NEVER boot past the bios splash screen on battery only (even with a new battery)
once booted, I can unplug and get about 2 1/2 hours of usage from the pc

I can access the bios settings with no issues - even on the "no-boot" power ups

once it does boot, there are no other issues

NOW:
after reading on the internet I found this to be a COMMON problem
s... Read more

A:Dell Precision M4500 - Wont boot past BIOS splash screen

I now have 2 M4500 that do the same thing. With Intel SpeedStep enabled, it refuses to boot. Both have SSD drives, 16GB DDR3 RAM, NVIDIA FX880 GPU. one has a i7-940 and the other a i7-920. I hope DELL steps up and fixes this issue in A16 BIOS update.

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RELEVANCY SCORE 58.4

Hi, 
I am having a problem with a precision M6700 with a Nvidia K4000m. I installed Windows 10 Pro in the UEFI mode and Legacy ROM enabled. Later, i enabled secure boot from the BIOS and now there is no display. Tried resetting by removing power and removing CMOS battery. No change.
Need immidiate assistance.
Thanks.

A:Dell Precision M6700 Nvidia k4000m no display at all after enabling Secure boot

Sounds like a tough one. Your support site has articles & threads about it.
http://www.dell.com/support/home/us/en/19/product-support/product/precision-m6700/research
Precision M6700 Support site

http://www.dell.com/Support/Article/us/en/19/SLN85632
Computer Does Not Turn On Or Go Into Windows
=== Quote ====
No Video
If the power indications are normal but there is never any video seen on the computer's display during the startup process, this probably indicates a No Video issue.
If you have a desktop computer and the monitor has its own power supply, make sure the monitor has a power indicator showing that it is turned on.
To troubleshoot a No Video issue, click on the links below:

Desktop
Notebook

For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. ePSA will test video with a series of patterns. If they look fine but you want to test more, you can respond to the video test with "N" and ePSA will then launch the LCD BIST test. If you have a no video issue, you can either run the Fn+Power to enter ePSA or D+Power to run the LCD BIST.
=== EOQ =====

http://www.dell.com/Support/Article/us/en/19/SLN292599
Resolve No Power, No POST, No Boot or No Video issues with your Dell Computer

http://en.community.dell.com/support-forums/laptop/f/3519/t/19596949
Laptop M6700 Screen goes blank
Cure: Update the BIOS. Also suggests plugging in an external monitor.

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RELEVANCY SCORE 58

Hello,
I'm facing the following issue with a Dell Precision 5510 laptop with latest bios 1.2.14 A13. It appeared suddenly, I just rebooted a working system.
The laptop does not boot anymore and the Dell logo is not shown, however, the diagnostic battery led blinks 2 times white and 2 times amber.
According to the error table that I found here http://www.dell.com/support/article/uk/en/ukdhs1/SLN295101/EN#2016_to_Present that means
System Board : BIOS, ROM Failure
and the suggested next steps are:

Flash BIOS to latest revision
If problem persists contact Tech Support for further troubleshooting
Did anyone had a similar experience?
How can I re-flash the BIOS from a non-booting machine?
I found some tricks for the Dell XPS 9350 (extracting HDR and ROM files from bios executable and plugging a USB drive) but they do not seem to apply to this laptop.
UPDATE
I found http://www.dell.com/support/article/uk/en/ukdhs1/SLN300716/en but I'm still unable to recover the computer. I keep getting the 3:3 blinking pattern, even after I put the latest BIOS (renamed to 'BIOS_IMG.rcv') into a newly formatted FAT32 USB stick (2 GB). I also tried with different USB sticks, and both USB ports.
Any help is really appreciated
Best regards,
alessioc

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RELEVANCY SCORE 57.2

This is how I got my T5600 to work from a SSD SATA connected to a PERC 310H card and boot as UEFI. It can also be a SAS drive. In this example I was only using a single drive and have not attempted a RAID setup. 

I may have skipped some parts where you have to reboot. If I refer to the BIOS settings then you would have to reboot first. 

1. Setup hard drive as a NON-RAID drive. When booting it will appear as BIOS handled and NON-RAID.
2. Download the Windows 10 installer onto USB using Microsoft Media Tool.
3. Download the DELL T5600 Payload for T5600 and BIOS files (if needed). Install latest DELL BIOS if you have an existing older OS. 
4. Unzip the DELL driver payload onto the USB drive for Windows 10 and leave inside a folder called T5600.
5. Using a rear USB slot that is NOT USB 3. Go into F2 and load the USB stick under UEFI, it may have a strange name if the BIOS is old (such as INT13). Saqve changes. Reboot. Boot from the USB stick. 

6. Make sure the drive you are working on does not contain data you want to keep. Ideally you would disconnect any drive you dont want to accidentally alter. 
When given the option to select a hard drive, if necessary, delete any previous partitions so the drive is without any partitions. Then click the * NEW button. 
7. After clicking NEW it MUST generate 4 partitions, 3 system partitions + 1 OS partition (made by Windows installer). If it only has 2 partitions it will never work as a UEFI boot volume
8. In... Read more

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RELEVANCY SCORE 56

Prior to this, I was gaming and my screen froze with many blue and white vertical lines across. I held down the power button to restart, but it only loads till the Dell logo with the dots circling then the screen will flicker with some random lines across (see attached image) and then it goes completely black after.

I tried many times to start and in 1 out of 5 tries, sometimes the Dell logo appears with "Please Wait" at the bottom and there are options to Troubleshoot, I am able to enter the Safe Mode with Networking. 
I tried doing a system recovery to an earlier date in Safe Mode and it ran till the part when it had to restart with the Dell logo, the same screen with lines appear again or sometimes just a black screen after the logo.

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RELEVANCY SCORE 56

I have a Dell Precision 390 with a single disk on SATA0.
Could I add a pair of Raid 0 (stripped) drives on SATA2 and SATA3?
Why?
Well I have a pair of disks from a dead pc which I'd like to recover data from. They are configured as a Raid 0 pair.
I doubt this configuration would work, but I just thought I'd ask!

A:Dell Precision 390 desktop mixed raid and non raid?

I posted this nearly 4 years ago and 7000 people looked at it. No one had an answer...

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RELEVANCY SCORE 55.2

TB 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64-bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock. Restart required.
Version: 1.16.33.1 ,A02 Last Updated: 18 Mar 2016
http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE
 
Step 5 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 15 Mar 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.... Read more

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RELEVANCY SCORE 55.2

 
WD 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 22 Feb 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 16 Feb 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 19 Feb 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.2015.1225_A01.EXE
 
Step 5 – Download and Install Realtek USB Audio Driver for Dell Wireless Dock, Dell Thunderbolt Dock, and Dell Dock. Restart required.
Version: 6.3.9600.44 ,A02  Last Updated: 20 Mar 2016 http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44... Read more

A:Dell WD15 Desktop Dock - Step-by-step driver/firmware/BIOS installation instructions for XPS, Latitude and Precision notebooks [UPDATED 04-22-16]

Hi Brian
Thanks for being active on this issue. (This thread was closed - so had to use the TB-15 Thunderbolt thread above this one). Thanks for opening this one for WD-15
I've been having  most of the problems mentioned in the other Thunderbolt dock  thread .. USB problems, fan noise, not recognising on startup,
I tried the driver list above (for 5510 win7 64) and some refused to install because they were for xps product not  precision. However I when on 5520 support page (for the nth time) and found a new USB driver. ie > Chipset_Driver_V2WY5_WN32_1.16.32.1_A01.EXE 
I've installed that but NOPE ... still has USB problems eg stuff like usb (2) keyboard not working. BUT unplug/replug the dock at USB C connection at laptop and it works !! (but this is a PITA and probably will wreck the socket in the long run). 
I guess my point is please sync the support page and this support forum if you can, we all love Dell but would appreciate some reciprocating :-)

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RELEVANCY SCORE 55.2

 
TB 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64-bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock. Restart required.
Version: 1.16.33.1 ,A02 Last Updated: 18 Mar 2016
http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE
 
Step 5 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 15 Mar 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.2015.1225_A01.EXE
 
Ste... Read more

A:Dell TB15 Desktop Dock - Step-by-step driver/firmware/BIOS installation instructions for XPS, Latitude and Precision notebooks [UPDATED 04-22-16]

 Unfortunately I see no updates to firmware or drivers from what I already have for the TB15 and my XPS 15 9550. I have experienced issues with the Realtek USB GBE Ethernet Controller Driver (generating BSOD's) and the mini-Displayport connection from the TB15 to an external monitor (screen blanks out). Time is running out for me. I will be forced to return my TB15 this week.
JohnD

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RELEVANCY SCORE 55.2

TB 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64-bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock. Restart required.
Version: 1.16.33.1 ,A02 Last Updated: 18 Mar 2016
http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE
 
Step 5 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 15 Mar 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.... Read more

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RELEVANCY SCORE 54.8

I have search for many hours for answers to questions on new Graphics Cards which require 8pin and 6 pin or 8pin and 8pin power connections aside from the motherboard supplied power and what the appropriate method was to connect the GPU cards to the 8 pin pcie power connections. This is complicated by the fact that the Precisions seem to only have 6pin cables installed with the towers regardless of the power supply that is installed.   Yes. Everyone understands hopefully that if you have, for example, a 450 watt power supply ( forget the efficiency aspect of the actual power supply) as I am interested in the mechanics of the  design.
The power supply connects to a PC board, which appears to be called "Power Supply extended card"
Now, looking at the connectors on this extended card, there is a "POWER_VGA1" 8pin connection on this extended card (bottom left black socket).  To this 8pin connector, on my T5600 and seemingly on all the others that have made similar inquiries, we all have a 8pin male connector that fit into the extended card. My 8pin connector has two sets of wires leaving the connector and becoming two 6 pin connectors, one of which 6pin connectors is plugged into my stock Quadro 5000 video card.
OK. So, now most people are wanting to change out the 6pin Quadro card with either an 8pin or 8 pin plus 6pin or 8pin and 8pin graphics card such as a GTX 980TI or GTX 1080 or GTX 1070 or AMDs similar card. 
Having researched the... Read more

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RELEVANCY SCORE 54.4

Hi,
This morning I went to use my laptop and it is no longer booting.  The power will come on and the power button lights up, the keyboard lights up.  If I let it sit it will stop running after around 30 seconds to 1 minute.
If I click the power button after it started, I can hear the fans spin up then the system shut down.  I have ran the LCD test and it works.  Their is no boot screen at all or dell screen.
I updated the bios last week and I had run it since.  I also took the whole thing apart today to remove the bios battery for 1 minute and put it back together but it still does not run.
Is their a way to diagnose motherboard issues?  why would it not boot or is their more steps to look at?Thank you

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RELEVANCY SCORE 52.4

Hello
I just swapped out a e5-2603 CPU and installed a e5-1620 CPU in a Precision T5600.  The PC will not boot, and prior to a forced entering to bios setup, it gives a warning/error
"Your dell current power supply does not support the recent configuration changes made .."
My PSU is a 635W - this should be sufficient, yes??
So is the 1620 not compatible with this model?
thanks for any help, david

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RELEVANCY SCORE 52.4

Dell Precision M6400 Win7 64 bit Dell Webcam Central Software.
Long story short, just purchased a M6400, upgraded after purchase with SSD, clean install. Cant Find Win7 64 bit Dell Webcam Central Software.
Please help, no I cant go in to my account and download due to my laptop transfer has not yet cleared.
Webcam is recognized in windows configuration, but not in dell. Already removed win software, but I have no way or nothing to replace with.
 
PLEASE Help  

A:Dell Precision M6400 Win7 64 bit Dell Webcam Central Software Missing

Hi hdpartman,
If the webcam is not working, I recommend uninstalling and reinstalling the webcam drivers.
To uninstall the Dell webcam central software, perform the following steps:

Click Start.
Click Control Panel.
Using the drop-down menu next to View by: in the upper-right corner, select Large Icons.
Click Programs and Features.
Click Dell Webcam Central.
Click Uninstall.
Confirm the uninstall process by clicking OK.
Once uninstalled restart the computer.

I have provided a link below to reinstall the webcam drivers.
http://dell.to/YZkDs3
Awaiting your response!

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RELEVANCY SCORE 52.4

I am wondering if a single stick 16 GB RAM DDR3 would be OK for a Dell precision 7500 or 5500. These machines are without RISER. In page 4 of the service manual it states:
NOTE: If any DIMMs are >30mm tall (possible early 16GB DIMMs), they must be installed on the system board only.downloads.dell.com/.../precision-t5500_setup guide_en-us.pdf
has anyone tried with a single stick of 16GB memory? For example I found one here [1]
www.newegg.com/.../Product.aspx

A:single 16GB DDR3 in a dell 7500 or dell 5500 precision

You cant install random density and rank of ram.  Ram must be installed in banks of 3.
http://downloads.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dell_precision_workstation/precision-t7500_Service%20Manual_en-us.pdf
 
You cant install a  4 gig then 8 gig then 16 gig.   If you use 16 gig modules they must ALL be 16 gig modules.  You cant mix ranks and density and speed.
 

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RELEVANCY SCORE 52.4

The precision 5520 is available with two wireless cards, the dell wireless 1820 (when configured with ubuntu) and the Intel WiFi Link 8265 (when configured with windows 10).  I have the 1820 and ubuntu, but I also want to use windows 10.  When I installed windows 10, the card worked fine.  However, when I installed the anniversary update, the card stopped working.  In the device manager, it said that the device cannot start (code 10).  On the dell website, there are only drivers listed for the Intel WiFi Link 8265 card, and none for the 1820, so I couldn't install any drivers.  
Does anyone know how to make the 1820 card work under windows 10 anniversary?

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RELEVANCY SCORE 52.4

Hi,
Im having problem to connect Dell UltraSharp U2412M 24” to Dell Precision m4700 with Intell HG graphics 4000 via Display port. Only works with VGA cable but does not offer resolution 1920 x 1200. Had this troubles with win7 and now tried on win10 and same resilt. I have tried several different cables but no result. Thanks for any suggestion.

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RELEVANCY SCORE 52.4

So, initially this Dell came setup with a factory OS on the PCIE based NVME drive.
Recently we re-installed the OS, but the OS setup was not seeing the NVME drive, yet, Bios was reporting it. So we setup the OS on an EVO SSD. We then cloned it over to the NVME after realizing Windows was detecting its presence. Everything worked well, we removed the Samsung Evo and the PC had used the NVME based cloned OS for a few days, but now it decided to lose track of the NVME and only boots into start up repair. Nothing you do does anything; last known good config, restore(none created), chkdsk(doesn't find issues), SFC /Scannow doesn't run(Windows Resource Protection could not perform the requested operation). I then noticed that startup repair fails with a Log file "D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt.
Clearly the OS now thinks the secondary 2TB drive is now C. I can't help but wonder if this was the reason I couldn't natively install the OS onto the NVME in the first place. There must be some startup delay on the NVME where the order gets shuffled around. Yet, the NVME is still the first boot device in Bios. so nothing has changed there. Ran diags and both drives pass. I unplugged the secondary SATA-based 2TB drive and that at least causes the startup repair failure to end with "Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt"
I've had these sort of issues with Precisions in the past.  They aren't as friendly with drive re-... Read more

A:Dell Precision 5810 no longer recognizing Dell NVME PCIE card drive

If the drive was in RAID then that's probably why it doesn't like it. Probably since the PC does not see it as a logical hard drive but as a RAID drvie.

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RELEVANCY SCORE 52.4

Hello,
I'm not able to install Dell Command | Power Manager on Dell Precision m6700.
I tried to install driver below (as well as other version) but without success:
System-Utilities_Application_8MJFN_WN64_2.2.1_A00
https://www.dell.com/support/home/pl/pl/pldhs1/Drivers/DriversDetails?driverId=3N7TV
I the description you may find that Windows 10 64bit and Dell Precision M6700 is supported.
The errors is following: "The application is not supported on your system. Abording installation. Error: 25025 ".
@Dell_Support - could you please fix it?

Best regards,
Johnny

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RELEVANCY SCORE 52.4

I have two displays connected to the laptop (one to the native HDMI and one to the docking station). In effect, I am able to drive three displays (Laptop display, native HDMI, and DP from WD15). I wanted to connect one more display to drive four display? 

When I connect the fourth display it's not showing up in the detected displays list. 
How can I do this? Is it possible? 

A:How to drive four displays from DELL Precision 5520 with Dell Dock WD15 and native ports??

It's not going to be possible without some other type of hardware purchase - no.  The internal GPU cannot drive four displays at a time.

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RELEVANCY SCORE 52

I am wondering if the Optiplex 7010 will physically accept the 850W PSU from the Dell precision workstation. I can't seem to find any dimensions for the stock PSU in the Optiplex, and the Optiplex has that latch that snaps in front of the PSU.

I am aware that the CPU power on the Optiplex is 4-pin and the Precision PSU only has 8-pin, but maybe I can modify it or get an adapter.
More about : dell 850w precision psu dell optiplex 7010 minitower

A:Dell 850W Precision PSU in Dell Optiplex 7010 Minitower?

Which percision? They all use different power supplies.

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RELEVANCY SCORE 52

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 51.6

Hi,

I'm trying to connect my new laptop Dell Precision 5520 with Dell monitor U-2412H (now approx 4 years old] and I have troubles.
Laptop is having HDMI output only, Display is having VGA, DVI and Display port, so I need any conversion. 
HDMI to VGA conversion (analog ) works, but displayed picture is not fully sharp etc.... 
HDMI to Display port cable - (tested and working between my old Precision M4300 (Display port) and HDMI TV ( Panasonic AS ) doesn't works 
HDMI to DVI ( new cable) doesn't works 
In both digital connections, external display is not detected by video card. 
Built in display is UHD ( 3846x2160) with Touch panel, used display driver is (Intel 630 graphics ] 21.20.16.4664  ( dated as 21.4.2017 ) - but this numbering is incompatible with pure intel drivers versions  (there is noted river version like 15.60 ...
Is this Hardware or sofware issue ?

A:Dell Precision 5520 - DigitalVideo and Dell U-2412H

I don't see a U2412H display anywhere.  I see a P2412H and a U2414H -- which display are you talking about?
You definitely don't want HDMI to VGA because analog video never looks good.
DisplayPort to HDMI only works if the source is DisplayPort and the display uses HDMI.  It doesn't work in the opposite configuration that you're attempting.
HDMI to DVI should work just fine because HDMI and DVI actually use identical signalling as long as it's 1920x1200 resolution or below -- but since I'm not sure what display you have, I'm not sure what resolution you're trying to run.  If it's 1920x1200 or lower and it didn't work, you might want to try a different cable.  If you're trying to run a resolution higher than 1920x1200, HDMI to DVI won't work because DVI can only handle higher resolutions using dual-link DVI, but there are no simple converters from HDMI to dual-link DVI.  In that case, you wouldn't have any way to drive that display from that PC at the panel's native resolution.

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