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Ideapad 310-15IKB touch screen not working (windows 10)!

Q: Ideapad 310-15IKB touch screen not working (windows 10)!

Hi,It's my first day with Lenovo, but my touch screen is not working.I tried many options:- update BIOS is not working.- online system update is not working, giving "#ADUPFailed" error.- no "Human ..." apperas in the device manger.appreicate your support.thanks in advance

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RELEVANCY SCORE 200
Preferred Solution: Ideapad 310-15IKB touch screen not working (windows 10)!

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RELEVANCY SCORE 93.6

I try to connect an external display to my laptop and it can't detect it.How do i fix it?(i have all the Nvidia drivers and the external screen is working)

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RELEVANCY SCORE 89.6

Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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RELEVANCY SCORE 89.6

Hey All!!So my touchscreen stopped working randomly and I tried updating my drivers. Windows said that the drivers were already update...sooo I was good on that frnt. I left my computer for a bit and now I am currently running Windows 10 and I just recently disabled the touch screen foloowed by a restart of my laptop then I enabled the touchscreen to no avail. The touchscreen is still not working. Any advice on what I should try next would e greatly appreciated.  Thanks!Tiff

A:Ideapad s400 Touch screen not working Windows 10

I also asked this question in Dec.  Nice to know no one cares to answer us.

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RELEVANCY SCORE 89.6

I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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RELEVANCY SCORE 88

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



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RELEVANCY SCORE 88

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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RELEVANCY SCORE 87.2

Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

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RELEVANCY SCORE 81.6

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 80.8

In the first week with my Y700, sometimes, when the pc started, the touch screen just didn`t work and i had to reboot in order to use this functionality. Now, there`s nothing i can do to use the touch, it`s like the computer never had a touchscreen.Looking in device manager i haven`t found anything related to the touch interface but there is a " Unknow USB Device" in Universal Serial Bus controllers tab.What shall i do?

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RELEVANCY SCORE 80.8

All of a sudden my touch screen quit working. I have windows 10 and have had it for several months. my device manager says driver working fine. What can I do to fix this. Cannot find new driver on lenovo software and downloads. Is this the problem even though it says it is working fine and no updates available.

A:S510 ideapad My touch screen just quit working yes...

Hi Nancy,
 
Welcome to Lenovo Forums.
 
Please perform the below steps:
 

Press Windows + X
Select Device Manager.
Find the Touch screen driver under Mice and Other Pointing Devices > USB Touchscreen Controller (A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".
Restart your computer.
Re-pen the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.

I hope the above information helps.
 
Regards,
Shashi
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RELEVANCY SCORE 80.4

Hi, I bought a new Lenovo ideapad 510-15IKB about a month ago. It has windows 10. When I click on camera app it says "we can't find your camera. Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date. If you need it, here's the error code: 0xA00F4244(0xC00D36D5). I have first disabled my antivirus and tried, but that didn't work. 'I checked device manager and there I couldn't see "Imaging devices" under which camera should show up as far as I know. Then I installed the camera driver here[1] and restarted the laptop but still camera app wouldn't work and camera wasn't there under device manager. Any help to get this issue resolved would be appreciated.  [1] http://pcsupport.lenovo.com/lk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/downloads Thanks,Devni

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RELEVANCY SCORE 80.4

Hi friends. I am using Lenovo Ideapad 310-15IKB running on Windows 10 64-bit, Anniversary Update. Lately, I got a BIOS update through? Companion app which said "System is not UEFI", since I was using Legacy mode. So I converted my disc from MBR to GPT using AOMEI Partition Assistant Professional software. But after converting I noticed that some of the hotkeys like airplane mode, disable mic, disable camera, disable touchpad are not working (Disable toucpad did work, but the disabled icon wasn't displayed). So then I reverted back to Legacy mode using same software. But still it didn't work. I tried reinstalling all the drivers from the Lenovo support website. But still it didn't work. Is there any solution for this problem? Some keys like volume and brightness still work.

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RELEVANCY SCORE 78.8

 pls those who have ip510,is it mine or yours is like this.in black images corners are lil bit yellowish is it normal?check yours in a dark room and highest brightness pls  


























20170407_202725.jpg ?3405 KB

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RELEVANCY SCORE 78.8

Hi, out of a sudden the cam stopped working, I tried to check if there's any updates for the driver installed and the page returned after entering my laptop serial number (*********) is:
Error 500 internal server errorPlease return to the homepage back.
 
Mod's Edit: Serial number removed from public view to protect owner from its unwanted use. Also added model number to Subject line for clarity

A:Ideapad 510-15IKB - Cam not working/ Drivers page returning error

Hi Nour-J, The page error might have been a temporary issue. I just check the support site and its currently working.  In any case the system should also have a copy of the drivers in "D:\drivers\" if it had windows pre-installed.If any case installing the camera drivers does not work, try re-installing the chipset drivers also. Hope this helps. Cheers, 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 





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RELEVANCY SCORE 74.4

Hey Lenovo I have til Ideapad 310-15ikb, it came with windows 10. but have have to run windows 7 32 bit because of some programs I shall use only support windows 7 32 bit.the problem is that, I can't finde any USB driver for the laptop.So at the time I can't usb any of the usb ports nomatter if it is usb 2.0 or 3.0.Or the driver for the onboard intel 620 gfx card. Rasmus

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RELEVANCY SCORE 74.4

Hey, I hope I'm in the right place I try to install windows 7 on my lenovo ideaPad 310-15ikb I burn the windows to usb but I dont see the usb in the boot menu I check the usb with my other lenovo (g50) and there it recognize it in the boot menu What can cause the problem and how can I fix it?

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RELEVANCY SCORE 74.4

Hey, I hope I'm in the right placeI try to install windows 7 on my lenovo ideaPad 310-15ikbI burn the windows to usb but I dont see the usb in the boot menuI check the usb with my other lenovo (g50) and there it recognize it in the boot menuWhat can cause the problem and how can I fix it?

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RELEVANCY SCORE 67.2

Hello! I'm hoping someone here might be able to help me. I'm running on Windows 8.1. Tonight, certain keys on my keyboard stopped working. These are the: 5, 6, F1, F2, +/=, -/_, home and end keys. The touchsceen keyboard still works, and an extenal keyboard plugged in also works. I have already tried uninstalling the driver and there are no updates available. Prior to this happening, I did have a brief glitch where the number 6 kept slipping in randomly while I typed. I assumed it to be stuck, but, well...now it isn't working at all. Could it be a physical issue with the keyboard? These are pretty random keys to go out all at once.  Thanks very much! 

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RELEVANCY SCORE 66

Hi,How can I turn on the backlight on the keyboard? Or does it have backlight at all? On some pages it says there is backlight, on other pages it does not say anything. Confused!

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RELEVANCY SCORE 66

Hi guys,I bought a new 510-15IKB (i5-7200U type). It came with DOS, I installed win10 and configured everything, installed drivers etc. My problem is the fan, it keeps working constantly in idle, even on battery, on battery saver mode, so it just totally neglects the energy management settings (passive cooling, etc.) and CPU temps (34 Celsius and the fan keeps working).The fan is working in its lowest state (maybe, never heard it be quieter), so the problem is not a loud fan, rather that the fan never turns off during idle. I'm an IT guy, I know how to make things work etc, but this just can't be solved by me.What I tried:- Restart etc.- Reinstall drivers from support page downloads- Install newest drivers from parts manufacturers (intel etc.)- Set different energy management settings- Updated UEFI to newest version (3JCN23WW)- updated win10 totally- ran malwarebytes anti-malware and kaspersky internet security 2017, both finished without finding anything- restarted with discrete graphics turned off in uefi- restarted with fast boot turned off in uefi- even tried it using an Ubuntu live session and it is the same And there is a strange buzzing sound on movement if it is perpendicular to the surface of the fan, it's really quiet, but happens on smaller movements too, and it even happened once while the laptop was completely still on the table. This part of my problem might be totally normal, so my bigger problem is with it not turning off.It seems like a UEFI problem... Read more

A:Ideapad 510-15IKB fan never idling

Tried reflashing the same BIOS but it did not help anything (as I tought it wouldn't).Moreover, the fan made the buzzing sound again, I could make it go away by tilting the whole laptop 90 degrees back to vertical position and then to horizontal.

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RELEVANCY SCORE 66

Gets louder when the CPU % in task manager goes up, even on idle its still feels too noisy. i've tried updating from the lenovo companion app but did nothingSeen many posts on this already wondering if there will be an update soon. 

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RELEVANCY SCORE 66

Beim Versuch das Display zu Projezieren bricht es mit einer Fehlermeldung ab.

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RELEVANCY SCORE 66

Just brought brand new  ideapad 310 15IKB, customized it and replace 1tb SATA with 512 SSD. After getting home, I charged it for two and half hours for electrons to wake up. After this when I hit power button laptop doesn't start, nothing powers up up except power led get lit for 2-4 seconds then it also fades away. Total black out. Please help. Suggestions are much appreciated. 

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RELEVANCY SCORE 66

Hello!I bought the leptop Ideapad 310 - 15 ikb, and it came with another graphics card (GTX 920MX), and when i try to play games it says to me that i am running the game on the intel graphics card.How do i change it?I installed Nvidia's drivers already.

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RELEVANCY SCORE 66

Hi all, I purchased my U530 Touch laptop in January of 2015, then about a year later I had the infamous "broken hinge" issue that a lot of these laptops seem to suffer from. I sent it in to Lenovo and had it fixed though, and haven't had any other issue with it until now. The problem I am now experiencing is a very noticable flickering that moves from the bottom to the top of the screen. Changing the refresh rate only seems to change the rate at which the flickering moves. I noticed that the glossy black portion of the hinge seemed to have a slighly loose feel, and saw the screen flickering issue go away when I pressed into the hinge in the right place. You can feel and hear the plastic moving when pressing into the hinge. If you fiddle with it enough you can get it to a state where the screen doesn't flicker, but it's not an ideal solution. If the laptop gets even slightly bumped or moved, the flickering will come back. Any help with this issue would be much appreciated.

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RELEVANCY SCORE 66

Hello Lenovo,I'm a business management student from India.I purchased Lenovo Ideapad U310 Touch model this May from the US (through Amazon) and have been using it without any issues till the last month. Last month I noticed that the hinge had developed tension and there was additional pressure on the lid or the screen area while closing. I thought it would be a routine issue and took it to my college's hardware repair center, but they suggested I handle the issue via Lenovo Support as it required opening the laptop.When I checked Lenovo support through customer care (India), I was told that the U series is not covered by International warranty. But I checked if the Lenovo service center would still have a look at the issue, to which I was told that it would be chargeable. I thought it was fair enough and took the laptop to the service center in Jamshedpur this afternoon.To my utter disappointment, the technician was unable to open up the area near the screen (where the problem was supposedly), but he also got the screen cracked while trying to. Now I'm left with a laptop that cannot be used as even though the screen display is intact, the touch sensors detect screen touch near the cracked area and keep the cursor rooted to that point. Also, the issue with the hinge could also not be fixed. All to add to the woes, I will have to manage a few days (don't know how many) without a laptop and also shell out the expense from my pocket!Now my question is, will the screen for Ideapad... Read more

A:Broken Screen for Ideapad U310 Touch

Hi Rahul,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear about the situation that you are facing regarding U310 touch Laptop, as it is ultra book Touch model displays can only replaced by the same kind and not the normal one, as Laptop was purchased in other country and international warranty is not applicable in India for this model, the parts will be ordered from the region of manufacture if the part is not available.
 
I'm sorry to inform you that the only option available to get the same type display replaced on a chargeable basis.
 
 Do post us back for further queries.
 
Best Regards

Shiva Kumar





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RELEVANCY SCORE 65.2

Hello Lenovo Cummunity i am new herei just baught Lenovo Ideapad 310 15IKB (i5 7200u,8gb ddr4,2gb Nvidia)i just want to know that will this laptop support ddr3 ram coz i have a 4gb ddr3 ram?

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RELEVANCY SCORE 65.2

I was considering getting a Lenova IdeaPad 510-15IKB. It has just the features I was looking for and a couple extra. After checking a full on review of this laptop, I am still convinced it is the one for me but I do have just a wee bit of reservation. The review noted a weakness in the WIFI card provided by Realtek as being "surprisingly slow".  So I wonder, how much trouble would it be to just upgrade the wifi card after buying this laptop. Well the answer turns out to be, it may be difficult or impossible to upgrade the wifi. So here I am looking for some help. Is the wifi card upgradable? If so what cards are compatible and can they be installed after the purchase? And perhaps the most important question, is my concern about this "slow" wifi legitimate?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:IdeaPad 510-15IKB - Pre-purchase support

Hi pdflier,
 
Thanks for posting and welcome to the forum!
 
I would refer the hardware manual for that device, see page 35 and then from page 61 for parts available.
 
Let us know how you get on!----------------------------------------------------------------------------------------Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 65.2

Hello friends,I bought a Lenovo notebook a couple of days ago and installed a Sandisk SSD replacing the original 1 TB Western Digital harddisk. I installed Windows 10 and then from the Lenovo webpage i installed the required drivers etc. And with the first restart the system did not boot and poped out a epairing disc notification. But no matter what i tried disc was not repaired.Anyway i reinstalled windows 10 and after installing the drivers once again the same thing happened. I suspect intel rapid storage drivers are causing this. But have not done any trial and error attempt yet. Any of you faced such an issue ? Thank you 

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RELEVANCY SCORE 65.2

Hi Lenovo Forum, Yesterday when I started my computer it showed the lenovo splash screen and the screen then turned black and nothing happened. I tried restarting the computer etc. but nothing seemed to help, so I decided to do a complete reinstall of Windows 10. Everything went fine until Windows Update installed the IntelŪ HD Graphics 4400 driver. About 80 % into the insatllation it plays the windows sound of something getting unplugged and the screen turned black (like before the complete reinstalllation and format). I have been able to get into the computer again by forcing it to shutdown and turn it on in safe-mode and disable the IntelŪ HD Graphics 4400 driver. I have tried to install an older version of the driver but it did not help.Therefore I am asking all of you if you have experiened anything like it and if you have a solution? Best regards,Rasmus Villebro

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RELEVANCY SCORE 65.2

Hi Lenovo Forum, Yesterday when I started my computer it showed the lenovo splash screen and the screen then turned black and nothing happened. I tried restarting the computer etc. but nothing seemed to help, so I decided to do a complete reinstall of Windows 10. Everything went fine until Windows Update installed the IntelŪ HD Graphics 4400 driver. About 80 % into the insatllation it plays the windows sound of something getting unplugged and the screen turned black (like before the complete reinstalllation and format). I have been able to get into the computer again by forcing it to shutdown and turn it on in safe-mode and disable the IntelŪ HD Graphics 4400 driver. I have tried to install an older version of the driver but it did not help.Therefore I am asking all of you if you have experiened anything like it and if you have a solution? Best regards,Rasmus Villebro

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RELEVANCY SCORE 64.8

The touch screen functionality is no longer working and I have no idea why. Please help as I am not very good with computers.

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RELEVANCY SCORE 64.8

I upgraded my PC from Windows 8.1 to Windows 10.  Since upgrading the Touch Screen / Screen functions are no longer available or working.   I checking windows itself  there is no Pen or touch input available for this display?Please Help 

A:Windows 10 Touch Screen not working?

Me too. HP Envy 15t-j100 quad. Currently on hold with HP tech support via Costco Concierge. 

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RELEVANCY SCORE 64.8

As you know that the keyboard in this laptop is different the rshift is after the arrows which is never the case in any laptops...Hence I'm not able to find a keyboard guard for it...Could anyone please lemme know where I can find oneI don't want universal since it blurs the keys


























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RELEVANCY SCORE 64.8

Hi, I've installed Windows 10 on Ideapad 510-15IKB: 80SV00DUPB, with 12GB RAM.Specs says GeForce 940MX comes with 4GB dedicated memory, but Nvidia Control Panel and GPU-Z say it's 2GB. Does this mean I really got laptop with 2GB VRAM or I did something wrong during installation? Thanks,Andrii 

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RELEVANCY SCORE 64.8

Hi, I just got my ideapad 210 today and was wondering if it is possible to get a regular laptop charger for it. The one supllied with the machine is very short and the powerpack unit attached to the plug is incredibly bulky. Very poor design feature. I have looked online and can only find similar power supply units.I have had issues with 3rd party power supplies in the past and I was wondering if Lenovo produce a more 'old fashioned' but useful power cable?

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RELEVANCY SCORE 64.8

Hi, I have a brand new Ideapad 310 touch-15ikb. wifi-speeds are crazy low. ethernet speeds are about 55mbps download/70mbps upload, WIFI SPEEDS 5mpbs download/40mbps upload.upgraded the wifi driver, and updated to the latest windows 10 and everything, could not figure out what is wrong. Run Lenovo diagnostics for wireless, showing everything OK.  I m literally sitting next to the router, but not working. on my other devices such as iphone, and ipad i have up to 45mbps wifi speeds. Thank you very much.

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RELEVANCY SCORE 64.8

I cant update my Bios , kindly check my attached pic for error .


























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RELEVANCY SCORE 64.8

Hello! I recently bought a Lenovo IdeaPad 310 15ikb!Just wondering if OneKey Optimizer would work with this laptop?Even with the dust cleaning-function?   Thanks 

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RELEVANCY SCORE 64.4

Greeting all... This afternoon one of the folks in my IT department did me a favor and installed a new battery in my IdeaPad P500 Touch.  Everything seems to be working well with sole exception that my backlit keyboard is no longer backlit, nor does it respond when I use Funtion+Spacebar. Is there another way to toggle turn the keyboard light on and off other than Function+Spacebar?  Does anyone know how I can fix it? Thanks!

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RELEVANCY SCORE 64.4

Hey all, sorry if this is the wrong spot for my post but I'm new around here. Yesterday, my Ideapad's battery malfunctioned when it was around 20%, and when I tried to plug in the ac adapter, it wouldn't charge. Eventually the battery ran down to 0, and now I'm stuck with a dead battery and laptop. Is there anything I can do? I initially thought it was the charger, and I ordered a new one, but even the new charger won't charge it either. 

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RELEVANCY SCORE 64.4

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didnīt work.Could you please help with this?Thank youFairyfetch 

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