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Solved: Outlook freezes up when clicking on link

Q: Solved: Outlook freezes up when clicking on link

I have been using Outlook XP Professional for 3 years now. On Monday, it started freezing up when I either click on a link in an e-mail or try to open an attached document in an e-mail.

Any suggestions? I archive monthly, by the way.

Preferred Solution: Solved: Outlook freezes up when clicking on link

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A: Solved: Outlook freezes up when clicking on link

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I am running Windows XP and Outlook Express 6. Using cable modem through Adelpaia. I can open OE. No problem sending and receiving mail or opening attachments. When I click on a link in the body of the email, everything freezes. None of the buttons work, can't scroll, etc. I have to do a Ctrl,Alt, Delete to close the program. I have automatic updates for Windows and Norton Antivirus. Thanks for any suggestions.

A:Outlook Express freezes when clicking link

You might want to read this: http://www.fjsmjs.com/OE/nolinks.htm

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New guy here but been a tek for 20 years. Took on another job and sorta lost contact with the ins and outs of computing for 3 years.

So here's the question. A client called up and said her email freezes up when clicking on a link. MS says to re-register some dlls and that may be the solution.

Do you guys have any other suggestions? Client is using XP and Outlook Express.

Thanks in advance.

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When I click on an e-mail link in a web page a box comes up "Choose Profile". The only option it will give me is "Microsoft Outlook". I have "Outlook Express 5.5" installed and can use it otherwise but I cannot send mail directly from these links. I was wondering if anyone has any ideas what is wrong or what I can do to correct the problem.

A:Solved: Clicking on link won't open Outlook Express

Assuming your using InternetExplorer check here, Start>Settings>CP>InternetOptions>Programs. What's selected for Email?

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I'm running IE8 and Vista Home Premium and for about a couple months I've been having a problem with IE.

About 50% of the time when I click on a link in a webpage, IE just freezes up.

I can still use other programs on my computer but I can't even scroll up or down on the IE page and the new link never opens up.

After about 30-60 seconds, I can scroll up and down on the webpage again but if I try clicking on the link again, IE freezes up again.

What is weird is, when I can use IE again, if I right click on the same link I had trouble with, and then click on "open in new tab", the link opens up in a new tab without any problem.

Any help would be greatly appreciated! Thanks, in advance!

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Why is this happening?? I click on a link in a message and my OE 6 freezes up..the screen goes white?? What is up?? Any help would be appreciated...Thanks!

A:OE freezes up after clicking on link in mail..

1. In Outlook Express, on the Tools menu, click Options.
2. Click the Maintenance tab, click to clear the Compact messages in the background check box, and then click OK.
3. Quit and then restart Outlook Express.

Make sure you keep your IE and Windows up to date with updates.

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Hello Everyone!
When I use Internet Explorer, If I click on a link my Internet Explorer will freeze. I am using Windows XP Professional and I need to solve this problem.
Thanks for your time and I hope I get a response soon.

A:Internet Freezes When Clicking On A Link

Sorry folks! False alarm. After I reseted my computer the problem seemed to go away.
That's good because already 5 people checked my problem and no response. I was even puzzled myself! Sorry about that.

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My OUtlook is freezing up a lot lately and this is new. Whenever I click on an internet link in the body of an email message - it freezes. If I wait about 3 minutes or more sometimes - it will finally go to explorer and open the link. If I don't wait and decide to just close outlook - I get a "not responding". When I "end program" I get a message from MS that says it is related to WIN Fax Pro.

PLease help this frustrated girl! I don't even know what Winfax Pro is!!

PS - I have Windows XP Home Edition Version 2002 Service Pack 2 Pentium 4...anything else you need. I can run Hyjack this if it helps...

A:Solved: Outlook freezes up whenever I click on link

You might have to change the registered file type:

1. Open My Computer.
2. On the Tools menu, click Folder Options, and then click the File Types tab.
3. In the Registered File Types list, click URL:HyperText Transfer Protocol, click Advanced, and then click Edit.
4. In the Actions box, type open.
5. In the Application used to perform action box, find to the location of Internet Explorer (Iexplore.exe), and then click Open.
6. In the Application box, type IExplore and then click OK.

That's assuming you're using Internet Explorer as your browser? If not, search for FireFox or whatever browser you prefer.

Let me know if that helps!

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Hello everyone. This is my first post on this board. I know I probably could find a thread relative to this topic if I search but due to the nature of this problem, it would take me hours. I greatly appreciate any help you can provide. Thanks in advance!

Problem: Any time IE6 with SP1 goes to a page, it becomes unresponsive for about 15 seconds. Then it recovers and loads the page. This happens if I click a link, type a URL, click back, or any page load other than refreshing.

Info: I am on a corporate LAN. Windows 2000 NT. Multiple users on this computer, only I am having this problem. I have 2 logins and the other one doesn't even have this problem. I have run spybot and fixed all problems it found but that did not solve the issue. When I use this login on other computer, IE works fine. I have tried repairing internet explorer too.

Background: The computer was fine until 2 days ago when I installed AOL 8.0. I wanted to check my mail, but never signed on because it wouldnt work with the proxy server on this computer.

Additional info:
StartupList report, 7/22/2003, 2:06:32 AM
StartupList version: 1.52
Started from : C:\Documents and Settings\mccoyb\Desktop\StartupList.EXE
Detected: Windows 2000 SP3 (WinNT 5.00.2195)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options

Running processes:

C:\WINNT\sys... Read more

A:IE6 freezes for 15 seconds, then recovers when clicking a link

Ok well I figured out the problem. The freezing was due to the PageRank feature on the google toolbar. Turning this off resolved the issue so if anyone else is having this problem, try that!

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Customer brought in an Asus k53z with a freezing problem.  All hardware seems to test fine.  No recent hardware installations, drivers up to date.  From his description of it occurring after clicking a link, it looks probable that something nasty may have downloaded itself.  But I am unable to find it so far.
ADWcleaner found some of the usual junk
JRT found nothing
MSE detects nothing
Malwarebytes found some of the usual pups, no malware or viruses.
Rkill detected a proxy and deleted it
Roguekiller found some registry entries
Malwarebytes Antirootkit found nothing
TDSKiller found nothing
Thanks in advance for your help!!

A:Windows 7 Internet Explorer freezes up after clicking blog link

Welcome aboard
freezes up after clicking blog link

Just one particular link?
Did you try different browser with the same link?

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I recently started having an issue with Firefox opening twice when clicking a link in Outlook 2003.

This only happens when FF is not already open.

I believe it's because I mistakenly selected the firefox.exe when I started getting a 'locate link browser' dialogue box upon clicking the links in Outlook.

I've found solutions but they are all related to previous versions of Windows and I can't action in Windows 7.

Question: "I use Firefox browser instead of Internet Explorer. When I would click on a link in an email, another box would open up saying something like "Locate Link Browser." (It would also open Firefox, but not without that annoying 'open' dialog box.) So, thinking that Outlook just wanted me to point to the firefox.exe file, I did that. Now every time I click on a link in an email it opens up in two separate Firefox browsers."
If you don't have Firefox installed, the steps are the same to fix the problem. You can also try resetting Internet Explorer as the default. Look in IE's Tools, Internet Options, Programs tab and click the Reset Web Options button.

From https://bugzilla.mozilla.org/show_bug.cgi?id=246078:
Open Explorer
Select Tools and then Folder Options
Select the File Types tab
Select Extension: (NONE), File Type: URL:HyperText Transfer Protocol
Click Ad... Read more

A:Firefox Opening Twice when Clicking a link in Outlook 2003

Just bumping on the off chance anyone can help.

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When I click a mailto link, instead of Outlook 2003 opening up an email w/the address already on it I get a 2nd instance of outlook and I'm the default mail client is not installed properly then IE 11 opens up new windows until I manage to shut them down.

Default mail program is Outlook 2003 in control panel?


I rarely use IE. WAterfox is the default.

A:Waterfox / Outlook 2003 - clicking a mailto link opens up many IE

Is water... you default browser ?

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At present I have a desktop shortcut to my dial-up connection in Ctrl Panel dial-up networking. This brings up the dial-up box where I can see the name of my ISP and number. OK!
But I think in the past, before I re-installed WindowsME after creating a hard disk partition, I am reasonably sure that whenever I clicked, say, on a web link in Word, or on a name in Favorites, the dial-up box would appear. Now, when I do this I just get an error message saying, roughly, that an internet connection is not present and unable to create one. So I have to do it by clicking my shortcut first.
This is not a major issue but is there a setting, either in WindowsME or in IE5.5 that will recognise I am trying to connect and bring up my connect dialog box instead of just telling me there is no connection present?


A:Solved: Can't open IE5.5 by clicking a link

Personally I don't like my dial up connecting if I click on an html link.Must be my control freak streak. But maybe the setting shown in the attached image is what you need to check.

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All of a sudden whenever I click on a web page link in OE, nothing happens. Is there a setting that I need to make that will allow me to go to a web page by clicking on a link in OE. Also I have Zone Alarm and Spyblocker; do I need to set a setting in these programs to allow me to do this? Thanks for replies in advance.

A:Solved: Can't get to web page by clicking on link in OE:

One or more of the following DLLs might be improperly registered.

1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

5. Repeat, substituting each of these additional DLLs:
Shell32.dll (Windows XP and Windows 2000 only)

Also try IE->Tools->Internet Options->Programs Tab.
Click Reset web settings button.

If that doesn't work:
For Windows version (Win 98/ME/2000/XP) - Download iefix:

It is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files. Additionally if it detects Windows 2000/XP as the Operating System, it runs SFC to restore missing or corrupt Windows system files.

Requires Microsoft VB6 runtimes for Windows 98/ME systems, download here:


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When I click on a link, sometimes the new page appears on the upper 1/3 of the screen. I then have to maximize the page. This does not occur when I first open IE6.
Any suggestions to have all pages open full screen?

A:Solved: clicking a link opens the new page problem

Open up internet explorer
Open up a link that opens a second window @ 1/3 of the page
Now hold the CTRL key
Use your mouse to grab each side of that page dragging it to the limits of your screen. This includes both sides, top and bottom
Now leave that screen up and open
Switch to your original Internet Explorer page
Hold CTRL key, mouse click on FILE then on EXIT
Now go back to your other page
Hold CTRL key, mouse click on FILE then on EXIT

That should solve your inconvenience for the time being.
Please be aware, Internet Explorer remembers it’s last state when you close it! So, if something changes the page size, it will remember the next time and you will have to do it all again!

There may be a registry setting for fixing this, but I haven't had time to research it!

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Just recently noticed that when I click on a link, on certain not all websites, i.e. Ebay appears to be O.K. Just before the page switches to the new page the page jumps very slightly I use Firefox which has recently updated However when I use I.E. to access the same web site it's O.K. I would therefore presume it is a Firefox problem? Is anyone experiencing the same problem? How can it be rectified? It's quite annoying

A:[SOLVED] Page jumps when clicking new link using FIREFOX

Uninstall Firefox and reinstall it.

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When I try to click on a link within an email in Windows Mail, I get the following error message.

"This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel."

A:Solved: Error message when clicking on link in emails

Whatever your Web browser is, make sure it's set as the "default" browser.

For Internet Explorer, click Tools > Internet Options > Programs.

For Firefox, click Tools > Options > Advanced > General.

Under System Defaults, click Make Firefox the default browser.

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Every time I try to forward something with a link in it (an e-newsletter, a google alert, a placement link, etc.), my Outlook freezes/crashes. When creating a new email with a link it's perfectly fine and also when receiving an email with a link, i can open the link without any issues...any suggestions would be appreciated.

A:outlook 2010 freezes when replying or forwarding with a link

What antivirus do you use?
Probably its your antiviruses link/mail scanner causing the problem.

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Hi there

My computer recently started to do this:

Everytime I click on a link in an e-mail, (and I know the sites from the link) it opens Internet Explorer and then the computer freezes. And then you have to press Ctrl+Alt+Del, and then press "end task" to make the computer work again.

So what is causing this? And what to do about it?

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For the last three days, each time I click on a link in an email, I get "locate Link Browser" with a listing of "My Documents". How do I get rid of this new to me problem?

A:Clicking on an email link gets Locate Link Browser

sounds like you need to set your default browser in your email client - not sure which client u are using so can't tell u what to do, but that should give you an idea...


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I have all my updates and I reinstalled every thing on Internet explorer and still have the problem. When I try to download any thing the download page just wont load, any thing that pops up a second page wont load.

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When I right click on dead shortcuts, my system freezes for about 30 seconds or so. Closest thing I could find that describes this is this KB article, but that applies to right clicking files/folders and not shortcuts, so its solution doesnt work. Anyone know what may be causing this? Thanks.

A:Solved: Right clicking on dead shortcuts freezes XP

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Started yesterday, when I click on a link the little finger appears when the pointer moves over the link, but clicking does not open the linked page. If the link is shown I can copy and place in the browser and it will open. If it is hidden with a name or photograpy etc nothing happens and i can not get to the link without going to View Source and copying the link. How do I get this click to open working again. In the meantime is there a keyboard solution?

A:clicking on link does not open link

If Internet Explorer is your browser,

Click Start > Run

Type regsvr32 urlmon.dll.

Click OK.

Click OK again.

Repeat the Start > Run... procedure with the following commands in this order, maybe checking after each for returning function:

regsvr32 shdocvw.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll


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Hi, I've been having this problem for a while now. I don't know when it started/what caused it tohugh

When I double click mp3-files Winamp doesn't react. However, the single window freezes. I can open and use another window while the other is frozen, which means explorer.exe doesn't crash totally...

This is not true for .avi files or .doc files though. I seriously am at a loss here.

It might have something to do with the problems I've been having with Opera for a long time. Every 3 minutes or so the browser freezes for 5-10 seconds and then goes back to function normally. But it also has total crashes regularly. I've tried reinstalling Opera (deleting it and then doing a new install) but somehow the application setup is still there when I've reinstalled it (favourites, personal bar, etc.)

A:[SOLVED] Windows Explorer shell freezes when double clicking files

Hi Norwegian and welcome to TSF !

Do you have that problem with all files you double-click or only with certain file types ? If it's only with mp3-files then uninstall/reinstall winamp.

Do you have SP2 and all the latest critical updates from Windows update ?

Are there any process in the task manager (press ctrl+alt+del and go to the processes tab) that are taking some cpu usage when this happens ?

Go to the device manager : start => run => devmgmt.msc. Check "show hidden devices" in the view tab and tell us whether there's any device with a warning sign next to its name.

Run the event viewer : start => run => eventvwr.msc. Search the different sections for errors and report about what you find.

How much free space do you have on your drives ? Have you defragmented them recently ? Go to start => Run and type chkdsk x: /F /R (replace x with the drive's volume letter), answer no when it asks to unmount the volume then yes to scan the drive at startup and reboot the computer. Do this for all your local drives.

What are your computer specs ? See the link in my sig about posting system specs. Enter the BIOS at startup (repeatedly press del or search for a message telling you which key to press to enter setup) and search for a harware monitor or pc health screen. Report what your cpu temp, fan speed and voltages are.

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Using Win XP sp3-- 512 mb ram -54 gig of free space on hd. Not everytime but most times when I click on a link when I am in IE 7, the computer freezes and I use task mgr to end program. I suspect malware problem and am attaching HJT log for possible help. No other problems with computer that I am aware of.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:14 PM, on 10/1/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Com... Read more

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I am running windows XP home edition SP 2, accessing internet via Road Runner. I upgraded Internet Explorer. It froze so I killed it and restarted again. It finished properly the second time, or so it seemed.

IE7 ran OK the first time. The 2ns time it froze on a blank window. No toolbars, no status bar, no nothing, just the frame and blank inside.

Other symptoms: Internet Options opens up OK from the control panel, and every tab seems OK, but when I go connections, LAN settings, the button shows depressed, and the thing freezes.

I can access the WWW without a problem via Firefox. Outlook sends and receives email without a hitch. But any program that checks internet options to see about proxy settings or similar, freezes. Example Intellicast and the Zinio reader. Example the setup program for Max Registry Cleaner and Registry Mechanic.

I ran a virus scan with AVG. The machine was clean. I cleaned up the registry with RegistryFix. There were a lot of lose ends, now it is clean. I ran AVG Anti Spyware. It has a residue of 45 tracking cookies, nothing else. I uninstalled Intellicast and the Zinio reader. Nothing made a difference.

Here is the log from Hijack This. I will be most thankful for your help in figuring out this one.

Logfile of HijackThis v1.99.1
Scan saved at 13:29:14, on 1/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\sy... Read more

A:Solved: IE7 Freezes. LAN Settings freezes, but FireFox and Outlook work just fine

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Have an issue with one of my browsers, SBC Yahoo in particular. If I get a web address embedded in an Email I can't highlight it and get to the site. The computer stops responding in the browswer application.

If I type an address in Word and then come back and click on it then it takes me directly to address.
So, in my particular application in paragraph one for some reason the link can't be made and the browers "not responding".


A:Solved: clicking on internet link leads to "not responding"

I am not quite sure what you mean by one of my browsers
If that browser is Internet Explorer, try these and see if any help:

A) Start with the easiest and see if it works:
IE->Tools->Internet Options->Programs Tab.
Click Reset web settings button.

B) Make sure you disable all popup blockers and see if that is the cause.

C) One or more of the following DLLs might be improperly registered.

1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

5. Repeat, substituting each of these additional DLLs:
Shell32.dll (Windows XP and Windows 2000 only)

D) If that doesn't work:
For Windows version (Win 98/ME/2000/XP) - Download iefix:

It is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files. Additionally if it detects Windows 2000/XP as the Operating System, it runs SFC to restore missing or corrupt Windows system files.

Requires Microsoft VB6 runtimes for Windows 98/ME systems, download here:

E) Start->Settings-> Folder Options->File types Tab
Locate each of the 4 file types listed below. Click Edit and c... Read more

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I have a D-Link DI-724U router that has a built-in print server function. I have used it for several years with XP machines, and it works perfectly for running my HP PSC 1210xi printer. I just bought a new Vista machine, and I set up the printer. However, the printer freezes at the bottom of the first page every time I print. I have searched through forums, and come up with several ideas to try to solve the problem.

I tried setting up the printer a few different ways on the vista machine:
1) I first set it up using the router's printer setup utility. The test page prints to the bottom of the page, then freezes.
2) As a check, I uninstalled the printer, then connected the printer directly to the vista machine via USB, installed it, and it printed fine.
3) Then I tried setting it up as a network printer through vista's print wizard and printing through the DI-724U again. Same freezing issue.
4) Then I uninstalled the printer, connected the USB directly to the vista machine again, set it up, verified it worked, then moved the printer back to the DI-724U and changed the printer port configuration to go through the IP port. The page printed fine when connected directly to the computer, but froze when going through the DI-724U.
5) I also borrowed a 2nd vista machine to try it again to make sure it wasn't a problem specific to the machine. Same issue.

Any other ideas?

A:Solved: Printer on D-Link DI-724U Freezes

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I have Windows XP.. and am using Outlook Express
When I am in an Email and click on a URL to go to a website, nothing happens. I have to copy and paste the URL.
I recently had this problem and cannot seem to find the answer again. I do remember that it was several clicks and verifying and prob was solved.
Please help again! I will copy it this time and save it for the future.
I don'[t know why it keeps turning off.
Thanks for helping

A:Solved: Clicking URL in Outlook Express will not work

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Hi all,For several months my PC has been frustratingly slow. However, I have dealt with it. Now however, when I click on "start" my PC will completely freeze, not allowing me to access anything. When closing programs, the desktop slowly scrolls back onto the screen instead of instantly appearing. I wish there was more details to share but there is none to my knowledge. I have recently ran spybot S&D and ran a virus scan but it has not helped. I have followed the instructions on the preparation post and here is the data in the DDS log. I am attaching the other log files as well. Thanks for your help in advance. I know you all do quality work as I have used this site in the past for a different PC.------------- DDS log file -----------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Whitney at 22:05:47.95 on Mon 12/14/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.109 [GMT -6:00]AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:�... Read more

A:Computer slow at all times. Ocassionaly freezes. Clicking on start often freezes system completely.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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Windows XP Prof; I use Internet Explorer 7 and Outlook Express 6. A few days ago I uninstalled Mozilla Firefox. I could not delete it from Control Panel-Add/Remove programs. I deleted the main program and all folders that had the word Firefox in it.

Since then, if I click on a blue URL in a received email in Outlook Express, nothing happens. For example, when I received my registration email to this forum, I had to copy and paste the URL into Internet Explorer.

I reinstalled Internet Explorer 7 but that did not help. I think I deleted Foxfire on Feb 5, 2007. I tried Norton Goback a few days later, but that did not "go back" to Feb 5th.

Is it possible that Outlook Express is set up to use Firefox, and now that it is gone, Outlook Express does not know that it should use Internet Explorer? Come to think of it just now, I am pretty sure when I clicked on a URL in a received email, it was Firefox that responded.


Fairbanks, Alaska

A:Solved: clicking on URLs in received emails in Outlook Express does nothing

Just writing to this forum made me think about my problem, and I solved it: Internet Explorer was not the default browser. I guess Firefox had made itself the default browser, and when I deleted Firefox, Internet Explorer did not step up to the plate. I made IE the default and now everything works as it should.

Anyway, I am glad I have discovered this forum, and I shall attempt to become a regular member.

So, folks, no need to respond to my previous post.


Fairbanks, AK USA

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I am using Outlook 2007. All aspects of the program are running normally except when I click on a link in an email I've received, I get the following message: General failure. The URL was "[whatever the link is]" The system can not find the file specified.

I have Firefox 3.0.04 set as my main browser. I reinstalled Outlook from the discs (using the repair function) but that did not correct the error.

A:Solved: General Failure message in Outlook when clicking on links in emails

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Why now that i have installed windows 10, when i clink on a link does it not open but ask me if i want to save? These links are PDF construction drawings. Please help. Thanks.

A:Clicking a link

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when i click a link the new window is VERY small, i have to hit the max button....

is there a way i can get it so when i click the link it will open up to the max?

A:clicking a link

Check here: http://forums.techguy.org/showthread.php?threadid=41046 sharon

[Edited by Sharon D on 04-03-2001 at 11:44 PM]

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Hi everyone,

Bit of a poser for you.

Just recently I am unable to access links from Outlook 2003
If i click on the link in an email it opens a file selector window set at exe files and asks me to name the exe file.

when I click on it nothing happens, any help with this would be greatly appreciated


Here is an HJT Log

Logfile of HijackThis v1.99.1
Scan saved at 22:38:20, on 06/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_07\bin\jusched.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\SpywareGu... Read more

A:Solved: Not able to link to websites from outlook

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Need help with XP home using outlook express and IE 6. When trying to open a web link in the e-mail, I get nothing.... I can't figure out how to change setting or whatever.... My first time here so if I'm stupid, please don't tell me .

A:Solved: outlook will not open a web link

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I have noticed lately that when I click on a web site link eg: download a browser or similar, the screen changes to my home page instead of going to the site in question. Its been like this for a couple of months now???

Ideas? This is when IE11 is default

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Hi, I was wondering if there was a way to scan a web link for viruses before you click on it when you do a search in google for instance? I don't make it a habit of clicking on links that I don't trust however I was just wondering if there was a way to scan a link for a virus? Thanks.

A:How to scan a link before clicking on it!!!!!!!

JMT74 said:

Hi, I was wondering if there was a way to scan a web link for viruses before you click on it when you do a search in google for instance? I don't make it a habit of clicking on links that I don't trust however I was just wondering if there was a way to scan a link for a virus? Thanks.Click to expand...

This won't actually scan for viruses but it might make you feel more comfortable about going to a particular site.http://www.siteadvisor.com/

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Hey everyone. I got a virus or something from clicking a link in my email like a fool. I just need some help trying to find out where it is and how to get rid of it. The virus is affecting my browser a ton and forcing pop ups and black screens on me T_T. Thanks.

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Frank at 0:25:36 on 2012-04-18
Microsoft Windows 7 Home Basic 6.1.7601.1.1252.1.1033.18.2815.1862 [GMT -4:00]
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows�... Read more

A:Virus from clicking a link

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

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Have just started experiencing a problem witht the what are you listening to now area. On clicking the site in an email reply the connecting "spinning circle" doesn't stop and I am having serious problems wiht putting on youtube clips.

Are there problems with the site or have I got an issue with my machine? sye in my IE settings or something?

A:Clicking on email link

Do you have the latest Adobe Flash?
Adobe - Install a different version of Adobe Flash Player

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I had a problem with something called adyieldmanager just before christmas. I managed to get rid of that but ma now having problems with getting redirected when i click a link. It may be connected with the adyieldmanager problem or not.

What happens is that I search within google and then click one of the links. this then redirects to a different page than the one i wanted. When i click back and then click the link again it normally takes me to the correct link. Sometimes it redirects to one page and then another.

I have run a complete scan with Lavasoft adaware and also with spybot. I have also run CC Cleaner. The problem occurs in Firefox and Internet Explorer.

DDS.txt text as follows. Other files attached.

Thanks for looking.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Dawn at 13:13:13.07 on 31/12/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.991.409 [GMT 0:00]

AV: avast! antivirus 4.7.1098 [VPS 081217-0] *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Alwil Software\Avast4\as... Read more

A:getting redirected when clicking a link


please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it sh... Read more

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If I open a link IMd to me in Skype, it automatically opens the website being linked to in the last internet explorer window I had opened (with the result that the website I had opened in that window is gone/overwritten). Is there a way to make it so that, when I click on the link, a new window is automatically opened and the site being linked to is opened in that windown? TIA

A:Clicking on a link IMd to me vis Skype

Tools | Internet Options
If you have Tabbed browsing enabled:

On the General tab:
Click the Settings button under Tabs
Under Open links from other programs in: choose A new window
If you don't have Tabbed browsing enabled:

On the Advanced tab
Uncheck Reuse windows for launching shortcuts (when tabbed browsing is off)

That should make it open in a new window.

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I have followed the instructions and downloaded ad aware. It found close to 120 items to delete. Also did a cleanmgr. Then tried again and the problem still exists. In a nutshell the problem as described is this. After doing an internet search in IE, when clicking on a link, I am redirected to another type of search engine instead of the site. When I click the back button, I sometimes am just refreshed to the same site. If I go to the arrow on the back button and click on the last page I can again click on the link only to be taken to a different search engine than the first. If I am persistent enough to do this 3 times I will usually get the proper site that I clicked on. However, if I copy and paste the address in the address bar, or if I type the address, I get the correct site the first time. Please note the following is the log from hijack this.All scans other than adaware have so far been stopped or frozen when scanning the registry after completing approx. 70% of the scan. Please help as this is extremely annoying. HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:24:56 PM, on 8/6/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\syst... Read more

A:Redirect Upon Clicking On Ie Link

Welcome to the BleepingComputer HijackThis Logs and Analysis forum blazecon My name is Richie and i'll be helping you to fix your problems.Please download FixWareout:http://downloads.subratam.org/Fixwareout.exehttp://www.bleepingcomputer.com/files/lonny/Fixwareout.exe Save it to your desktop and run it. Click Next,then Install,then make sure "Run fixit" is checked and click Finish.The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load,this is normal.When your system reboots,follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and checkmark the following items:O17 - HKLM\System\CCS\Services\Tcpip\..\{2F8842A8-F719-4408-B8A2-9776014787A1}: NameServer =, - HKLM\System\CCS\Services\Tcpip\..\{9F90A143-94D5-46A5-8843-473EC7DF3389}: NameServer =, - HKLM\System\CCS\Services\Tcpip\..\{BB5554BC-E43F-48DF-8512-E6C74E6E66BC}: NameServer =, - HKLM\System\CCS\Services\Tcpip\..\{C1150751-169E-45E4-AF06-403B6A2A6CC6}: NameServer =, - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = - HKLM\System\CS1\Services\Tcpip\..\{2F8842A8-F719-440... Read more

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You know how sometimes you don't realize something has changed until later, and then you begin to wonder if it ever worked that way? That's where I'm at now!

I'm on W2K and IE6 and thought for sure that when I would click on a link in IE, that I'd hear a click sound...now it doesn't, and not sure what is going on...any ideas? Thanks!

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When I click on a link in my AOL mail it does nothing (does not go to link). Any suggestions to get it to work?

A:Clicking on link in AOL mail does nothing, why?

Ok, so I found out that a popup states to enable links which i did and links work now but I'm getting that message every time i click on a link...is there a default setting that will get rid of the popup?

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PC runs fine, as well as internet with the exception of clicking a link, button, etc. after opening. I will get a pop up of, Virus Detected, or Adobe needs to update or your information has been hacked and if you don't call this number your PC will be disabled. There are a few more, but you get the Idea. I close them and its fine, but annoying. Not only do I have windows protection, I also have Norton and Spy Hunter. Thanks for any help.

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