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Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

Q: Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

Hi guys,

About two months ago I bought an Acer TimelineX laptop (the 11.6" version with the i7 core.) Last night it started havong some vicious problems. It will instantly shut down or freeze with the current displayed graphics being very distorted, seemingly at random intervals. I suspect a hardware problem because a few minutes before all this started I noticed the cover protecting the internal components was out of place, so I snapped it back into position.

I tried running some of the pre-boot Windows diagnostics, but they came up clean. The system crashed once during this process and gave me a blue screen of death that said "PFN_LIST_CORRUPT". I ran a diagnostic on the memory and it came up clean as well. I'm thinking I might have broken some critically important piece of hardware. Anybody have any ideas? Thanks!


Preferred Solution: Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

A few silly ideas that i've tried with my Acer ..
try taking the battery out !..
just run it off the lead..
I've been told its something to do with a hardware issue with the standby mode of the fan or the CPU or some standby/neutral position that some gizmo inside does (have you guessed that I'm no techie ;o)
Try it out, it could be a simple (if not permanent) fix.
Good luck

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Windows 7 Ultimate 64Bit.
Gigabyte EP43-UD3L motherboard running 2G Ram.
Radeon HD4670 1G video card

The computer has been running good until a few months ago when random BSOD's began to occur. Maybe only once a month or so, so it wasn't a major problem but something I wanted to fix. I made sure all my drivers were up to date with no change in the BSOD problem.

I bought 4G ram and added the new ram last week and the problem got worse. I suspected faulty ram, removed the old 2G since the BSOD was occurring with just the old 2G, and the problem improved but was still worse than it was without the 4G upgrade. I concluded that my ram is not the problem. Now I am back to the original 2G ram until I get this figured out. I suspect that with the added demand on the computer by adding more ram, it runs much nicer and more "crisp", that my video card can't handle the load.

I suspect perhaps my video card is faulty since the problem happens most when watching a streaming movie, or other high video demand programs are running. I am not a gamer so don't have any info regarding games that might make BSOD occur.

Can hardware issues cause BSOD's?

A:Random BSOD, I suspect a hardware problem

Quote: Originally Posted by Skutt

Windows 7 Ultimate 64Bit.
Gigabyte EP43-UD3L motherboard running 2G Ram.
Radeon HD4670 1G video card

The computer has been running good until a few months ago when random BSOD's began to occur. Maybe only once a month or so, so it wasn't a major problem but something I wanted to fix. I made sure all my drivers were up to date with no change in the BSOD problem.

I bought 4G ram and added the new ram last week and the problem got worse. I suspected faulty ram, removed the old 2G since the BSOD was occurring with just the old 2G, and the problem improved but was still worse than it was without the 4G upgrade. I concluded that my ram is not the problem. Now I am back to the original 2G ram until I get this figured out. I suspect that with the added demand on the computer by adding more ram, it runs much nicer and more "crisp", that my video card can't handle the load.

I suspect perhaps my video card is faulty since the problem happens most when watching a streaming movie, or other high video demand programs are running. I am not a gamer so don't have any info regarding games that might make BSOD occur.

Can hardware issues cause BSOD's?

Hardware can easily cause bsod's.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crash... Read more

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Hello all,

I've got mostly all new hardware that I bought and put together myself. I initially installed Windows XP x64. The system ran fine for about a day, but then it started to freeze. Unfortunately, I can't tie it to any particular activity. I've had it freeze while copying files from an external USB drive and I've had it freeze while playing a video in Windows Media Player. The image on the screen freezes and I get a sort of pixelated shadow image (It kind of looks like really poor quality cable TV where the colors are too bright and kind of blurry), then the computer becomes completely nonresponsive (mouse/keyboard don't work) - though I am able to turn it off via the power button. Sometimes it happens right away and sometimes it'll run fine for an hour or so before it freezes. I could be wrong, but I don't think I've seen it freeze when I just leave it idle.

I have since formatted and installed Windows XP SP3 x86, but I'm still getting the same problem. I've disconnected all unnecessary hardware, though I'm stuck with a usb mouse/keyboard (as opposed to PS2). I currently have only the default drivers installed. I've tried using the drivers from the NVIDIA disc that came with the mobo but had the same problems. I'm currently running the system with the side panel removed in hopes that it's not a heat issue. I also ran Memtest-86 v3.5 at the default settings from a boot disc. It ran for an hour and ... Read more

A:Computer freezing - suspect hardware

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I just put a new PC together and have been experiencing random freezes where I am unable to open the task manager and am forced to manually restart the computer. I opened the side of the case, put a huge fan blowing in and ran speedfan and noticed that my computer stops freezing even when I left it alone overnight. However, when I run a game like Far Cry 2 or Crysis it always freezes very quickly. The temperature of my graphics card (gtx260) gets to about 60C on speedfan. I am running:
Intel Duo E8500 (http://www.newegg.com/Product/Product.aspx?Item=N82E16819115036)

4 GB (2X2gb) corsair Ram(http://www.newegg.com/Product/Product.aspx?Item=N82E16820145184)

EVGA GTX260(http://www.newegg.com/Product/Product.aspx?Item=N82E16814130370)

Gigabyte GA-EP45-DS3L LGA 775 Intel P45 ATX mobo(http://www.newegg.com/Product/Product.aspx?Item=N82E16813128345)

It seems like this is a heat problem but I didn't realize that my computer would completely freeze even with two pc fans and a giant fan blowing directly into my case. I was told it may be an instability problem having to do with Ram voltage and my motherboard? I ran easy tune 6 and the voltage of the ram is under the HW Monitor tab is 1.872 with the cpu voltage at 1.152, the +3.3V at 3.264 and the +12V at 12.365. IIf anyone thinks this is actually a different problem I am overlooking, could you let me know? Also, what would you suggest as a good (preferably inexpensive) cooling alternative to purchase? It really doesn't see... Read more

A:Freezing problem with new hardware

Okay. Download Memtest86, burn it to CD, boot from it, let it test your RAM overnight. The voltages aren't most propably a problem. The RAM's spec voltage is 1.8, and it is compatible with the board(guaranteed by corsair).

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Hello, My problem is this, on my Acer 5738z windows 7 Notebook. Acer didn't put air holes on this product. One day it just didn't work, I'd start the laptop as usual and nothing came up, not even BIOS. I have checked it on a t.v. and another monitor and it wasn't working. So I took it to a repair shop around my corner and he said that the GPU had been melted to the motherboard which had broken the motherboard. I've contacted Acer via their email support and they're asking for an SNID, a reasonable question of course, but my problem is this. The sticker which would normally tell you this has rubbed off and it's completely illegible. I know you can get it on BIOS but you cannot get to BIOS to get it.

Also does this sound like I'm able to get a new laptop from Acer because of their stupidity? Or am I just going to get a go away here's the bill?

A:Acer Laptop SNID and Hardware problem

How long ago did you purchase the product?
if still within Warranty period then you should receive a new machine from Acer (if cannot be repaired, which in this instance is almost a given)
As far as your SNID is concerned, if there is no way of reading it from from the casing on the machine and you obviously cannot boot the machine to find it in there,
Only other way i can think of is try and either get in touch with or go personally to the place you bought it giving date of purchase, they should be able to give you the SNID which will be on their systems at time of sale. (make sure and take your receipt though if you still have it)
Did you register your purchase with Acer? they will have a log of this if you did so which you will be able to get from their support team as long as you can prove you are the registered user of the machine.

Even if you cannot do the above Acer will still have a record of when their product was purchased from a vendor again as long as you know date of purchase etc.

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my spare pc which was upgraded by local 'Specialist' a couple of years ago has never been reliable since , being prone to freezing and 'sudden blank monitor syndrome' .They originally put in new m/board,cpu (duron 1300mhz) and memory (this was the upgrade).Under their warranty they changed the memory stick and I paid for an additional one, giving 256mb.It kept going back and back but of course never froze or crashed when they had it so i gave up on them and embarked on a mission to solve the mystery myself.
First I changed the floppy drive.
Then the cpu fan
Then the power supply
Then put in more case fans
Tried running for a week on one memory stick only
Tried running on the other memory stick
Recently its got to be unusable so i said 'right thats it; reinstall Windows' -thinking it must be corrupt OS.But on trying to format the hard drive its even freezing up in the BIOS.Ive managed to get Windows XP to start loading but at various points of the install procedure it crashes really suddenly
with messages like this;
'A problem has been detected and windows has shut down to prevent damage to your computer.technical information
STOP :0X0000007B(0XF9C6B640,0XC0000034,0X00000000,0X00000000'
I'm left thinking; it must be a bad m/board!
Does anyone with more experience than i agree with me?What else can it be ?If the bios freezes it cant be the hard drive can it?
And is there anyone out there who understands what messages like that signi... Read more

A:Solved: freezing problem;hardware elimination

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I have 2 hard drives. The first one is windows 7 and the other one is XP. My PC was working perfectly. Before 2 weeks I have installed windows 7 in the XP drive and there wasn't any problem until the last week. My computer started to freeze randomly in both of the drives even in the safe mode and it doesn't starts until I do a restart. I have tried some solutions but they didn't solve my problem. Then, I have formatted both of my drives. However, my PC is still freezing. Is this a hardware problem?

Waiting for your helps...

A:Windows freezing randomly. Is this a hardware problem?


I had the same porblem with my computer when i got it a few months ago. And i also had the frezzing problem. I suggest that you download memtest86 to test your RAM. You can find a "how to" Tutorials here

RAM - Test with Memtest86+

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Hello and thanks for looking at my problem!

Symptoms (After Formatting the Hard Drive):

Random Freezing - (No error message. No white Screen. Nothing. The screen just freezes. The mouse does not work, or the keyboard. Nothing. Not even Videos.)
Limited Access to my Wireless internet. (My other laptop runs fine on it. Also tried with no computers connected to the internet.)
Ethernet port does not work at all... (Drivers say everything is fine. Device Manager says everything is fine. Does not recognize anything when I plug the internet into it.)
The laptop just froze up when it was on the Bios screen...

I checked both ram disks over-night on an extended check using windows 7 memory checker. There were no problems.

I am thinking the problem has something to do with the hard drive and Ethernet port. The machine is only 4 years old and runs perfectly when not freezing or not connecting to the internet.

When trying to update the system when I was connected to the internet (via: Wireless), I was getting errors that said my time was wrong or the internet was not working. However it was, with wireless.


I just realized that the laptop is only freezing when I plug the AC Adapter into it. I have never noticed this problem before...

How should I tackle this problem?

A:Random freezing. No Internet. Possible hardware problem.

If you can get into the bios check and see if the tine is set right there. Then go back into windows Check under time settings in the control panel ,depending what os you are running. Make sure your time zone is right. Plus if possible make sure you synchonize your internet time. May work and may not just a thought.

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I'm trying to figure out what's wrong with my PC, barely two days old, and would appreciate any help you guys can give me. I haven't had much sleep this week, I've been spending so much time trying to figure this one out.

PC Stats:
Case: CoolerMaster RC-690
Hard Disk: Samsung HD753LJ (750GB)
RAM: 2x2GB SDRAM DDR2 800 (PC2 6400) Dual Channel
Motherboard: Gigabyte GA-EP35-DS3L Intel P35
GPU: ATI Radeon HD4850
CPU: Intel E8400 Dual Core Processor @3.0GHz
Heatsink: Xigmatek Rifle 120mm
PSU: Earth Watts 500watt
Operating System: Windows Vista Home Premium w/ SP1 (64-bit version)

Problem Description:
I installed Vista yesterday afternoon, and promptly installed all of the updates and drivers. After installing a few programs and games, I found them sometimes freezing and crashing. The programs would suddenly stop responding.

A bit later, I was told of a new program that had stopped responding--and it was explorer.exe. Not a good sign.

After leaving my PC for a while, I came back to see that it had "unexpectedly shut down." This happened a few more times. I tweaked several settings, to no effect.

Today, I've experienced several dreaded BSoDs--blue error screens. For the most part, the computer reboots so quickly that I don't have much time to read what they say. In the last one, I was able to make out, "DRIVER_IRQL_NOT_LESS_OR_EQUAL."

I have attached the dump file from that BSoD.

Researching the various problems I encountered over th... Read more

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Hey guys,

So i spent the entire day trying to figure out why my Bluetooth installed fine but after one restart it disappeared and it wouldn't come back. I finally figured it out that the FN+F2 (wireless/bluetooth switches) is what enables/disabled it HAHAHAHAHA.

default (after startup): WiFi on / BT off
first time: WiFi on / BT ON yay~!
second time: WiFi off / BT on
third time: WiFi off / BT off

and repeat.

I hope this helps people with their bluetooth issues =)

Windows 8 was able to install all my Function Keys so I'm going to assume this will be the case for others. Good luck

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Hello I have just got a computer donated to me last week with windows 2000 I believe it might have a malware or hardware problem so I ran Malwarebytes' Anti-Malware and found over 600 infections I removed the malware im 100% sure im even a expert myself but the system is still really slow


Unable to run simple tasks


System idle CPU always 95%

BSOD errors

CDROM not reading disks

System Unbootable sometimes

Is this malware or a hardware problem

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Hi, I'm new here (meaning I just made an account but have been lurking around every time I had computer trouble. This time however, I couldn't find anything that resembles the trouble I'm currently experiencing) and I'm hoping if anyone can help me or tell me if I should just throw my laptop against the wall.

I've had my printer (details and TSG SysInfo below) for over a year now, and never had any trouble with it. A few days ago, I needed to print something but wasn't able to (I can't remember what the error said, it didn't happen again) so I uninstalled the printer and re-installed it by downloading the drivers from the HP website. Pop-up balloon said that it wasn't successfully installed and when I would try to install the driver by going to print management and click on Printers I would get: "An error has occurred on the script of this page. Line: 40. Char: 21. Error: Object doesn't support property or method 'SetPrinterName'. Code: 0. URL: res://C:\Windows\system32\pmcsnap.dll/81". So I clicked on Drivers instead and tried to install the driver there and it said: windows found driver software for your device but encountered an error.

Do understand that I have no idea what I'm doing whenever my computer doesn't behave as it is supposed to, and everything is done by trial and error; mostly error. For some reason I felt the need to do a chkdsk /f /r which was scheduled on the next restart, b... Read more

A:printer problem? software problem? hardware problem?

Could be the Hard drive has gone faulty. What make and model is this Laptop?

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When the cursor moves over excel or word which highlighting some text. The computer will hang.

VGA or RAM or ???

A:what will u suspect about this problem ?

The computer I am typing this on now does the same thing. I know I'm having RAM issues so the problem would appear to be chip related. However, I have heard of some on-board graphics running jittery because of limited video memory. I would think that the RAM is the culprit. 88% of me believes you should lean that way.

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I've successfully eradicated several viruses in the last week (after my son clicked on a bunch of Transformer ads and gods know what else...). Now I get an error on startup that reads: Error loading C:WINDOWS/nmypspt9.dll Specified module can not be found. This sounds like a bogus .dll to me. I can easily click "OK" or close the error box and go on, but I'm worried there's something still running loose in my machine and I'm not savvy enough to spot it. Any help is appreciated. Trend Micro's "Hijack This" compiles the following log:

A:Suspect .dll problem

Hello and welcome. I removed your other log as I feel we can fix this here.Its not unusual to receive such an error after using specialized fix tools.A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads. To resolve this, download Autoruns, search for the related entry and then delete it.Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)Open the folder and double-click on autoruns.exe to launch it.Please be patient as it scans and populates the entries.When done scanning, it will say Ready at the bottom.Scroll through the list and look for a startup entry related to the file(s) in the error message. -->> nmypspt9.dllRight-click on the entry and choose delete.Reboot your computer and see if the startup error returns.Credit to quietman7

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I apologize for the length of this post, but I wanted to include the most accurate information that I could. I am running Vista Home Premium on an Intel P4 3Ghz/4GB

After a cold boot, the system comes up to the logon screen and is normal to this point. After login, the screen goes black with only the white arrow cursor (again normal). However, it never displays the Desktop, Start button, Task bar/Tray or Side bar. Just two black screens. Right clicking does not produce a menu and the system is unresponsive.

A three finger salute does bring up the screen allowing me to load the Task Manager, which I can then move to either screen. In reviewing the loaded processes dwm.exe is loaded as well as most other essential processes as compared to my laptop (running the same version) but explorer.exe is noticeably missing. If I try to manually start explorer, it will flash on in the processes screen for about ˝ second before disappearing.

I have been able to load any other programs I have tried, but must do so through the Task Manager with the Run cmd. I can also start system level programs by running a command screen. In short, the system runs fine except there is no Desktop and everything must be started manually. It's interesting to note that when I start a new program by using “Run/Browse” explorer does function properly.

I have performed diagnostics and have even run sfc.exe in an attempt to correct the problem with no change in results. I have also checked th... Read more

A:Suspect Registration problem.

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I have just built a pc for someone to the following spec:- ASUS P6T deluxe; i7 920 processor; 12GB Corsair memory (6x2GB sticks) Radeon 4890 in crossfire; Windows 7 Ultimate, a nice spec. The problem I am having is that the system only recognises 8GB of memory, if I reseat the memory it will be recognised some of the time but often when I reboot it loses 4 GB of memory. The memory was a 12GB kit designed for use with an i7 system. Incidently, when I run the windows experience index the system crashes and reboots, the rest of the time it runs OK.
Anyone any suggestions of the problem here.

A:Suspect RAM/Mobo problem

Obviously the motherboard you chose does not support anything more than 8gb of RAM. I would suggest an upgrade on the motherboard if you want the full 12gb. Just use 6gb for now and see how well it runs then. If it works O.K. with the 1 6gb stick, then it was obviously the problem I pointed out above...
Hope this works for you.

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Hi for the last 7 months i have been having comp problems. It started in march07 when i opened yahoo messanger then checked netstat-no and noticed 100 connections to yahoo on 203.59.140.xxx this was unusuall. Then my computer crashed and after reboot no internet connectivity so i did a restore point , still no internet connectivity so i did a format. After the reinstallation of xp i was updating xp and i noticed it coming down from 203.59.140.xxx, but the net worked. Then i noticed that my antivirus (bitdefender) was updating through 203.59.140.xxx. All was fine for a time except the some of my web pages routing through 203.59.140.xxx. Then i after an antivirus update the computer crashed and i had to reformat again during windows update traffic routing through 203.59.140.xxx as well as antivirus and some web pages. If I block this address my pages wont open and updates wont work. After the second format i installed windows defender and sometimes after an antivrus update(through 203.59.140.xxx)that error messages will popup about 10 of them saying something about an application was already in use or something its be awhile scince that error but i think it was windows defender protecting my system. Also at random my steam game team fortress sometimes looses connectivity to fix i retrain my comodo firewall and game connectivity resumes as normal and whenever i open steam (game client) my ports get scanned, the port scans have been going on scince the first crash. Before this p... Read more

A:Suspect hacker problem

here are the exact names of the windows updates that didnt update

"Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)"

I can make some wireshark logs if this can help diagnose my problem thanks

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Hello all,

I have been having problems with this computer which I used to let my customers use in my bar. I changed one of the RAM sticks about a year ago, that is why I have the odd number of 384 RAM. The computer originally came with 256 RAM, but I changed one of the sticks because a friend said it was faulty. So it has one original 128 stick, and a 256 stick.

Most of the time the computer works fine, but once in a while it crashes, with this message on the BSOD:

STOP 0x000008E (0x000005, 0x000000, 0xF5453C5C,0X000000)

Am running XP Professional in Spanish, SP2, and all up to date.

I have attached the Minidump files, and a copy of Belarc Advisor information.

I would like to know if I should just try to swap the sticks around on the board, as it has 3 slots, (one single, and one pair) and see if it works better, or just get new sticks!

Thank you in advance.

A:BSOD - I suspect a RAM problem.

I ran across this STOP error a few months ago, turns out the PC needed a BIOS upgrade. Check the manufacturer website to see if your system board has an update available.

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I need help locating and removing what I suspect must be a rootkit, as my anti-virus software and other utilities have not been able to solve the issues I?ve been experiencing. The main problem that I?ve been having has been with my browser, Firefox. It has not been displaying web pages properly, most noticeably; it hasn?t been displaying the avatars of a popular discussion board I often visit. Instead of showing the little picture, it shows the text "avatar" instead. It also keeps dropping settings, and is not ?acting? normally whatsoever. My system has also been running slower. I?m certain there?s something ?in there?, but I?m unable to detect it by my usual methods.

I run Norton Systemworks/Antivirus, and also run Comodo Firewall.

I think the problem began when I was searching the net for an older version of utorrent to replace an updated version of that software that I felt was inferior. I found a website that (supposedly) had all the old versions of the software, and like a dummy, I downloaded one of the exe files and tried to install it as Administrator. Comodo immediately alerted me to a problem, but was not specific. Comodo reported that it fixed part of the problem, but that a problem still remained and that I needed to call their support in order to fix it. When I called support, their first line of ?assistance? was to try to sell me a package. Not able to afford their package, and actually assuming their alert was just a scam to sell a ... Read more

A:Please Help - I Suspect I Have a Rootkit Problem

While waiting for a response, I went back and ran SUPERAntiSpyware again, this time more thoroughly. It detected and removed several threats, so I wanted to update this post with the current system information subsequent to what SUPERAntiSpyware removed. Although, it still doesn't seem like my system is all clear yet, as I'm still experiencing some problems. Here are the results & attachments from the latest scans.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 7.0.6000.21335 BrowserJavaVersion: 10.21.2
Run by Brother Man at 15:52:28 on 2013-05-18
============== Running Processes ================
C:\Program Files\Norton SystemWorks\NswUiTray.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exe
C:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://cm.my.yahoo.com/
uWindow Title = The World According 2 Afronautz
uDefault_Page_URL = hxxp://www.optonline.net
BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton antivirus\engine\\IPSB... Read more

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Hi all, well im having problems with my hard drive im thinking.

When i copy or install things the computer will constantly stop for maybe a veryu very very slight second and it does it over and over, how to say this.....

when im writing to the HDD which is a BRAND NEW Seagate 20gig
5400rpm its like its writing to a bad sector or somthing and it stops the whole comp for maybe a 1/50th of a second every 5 seconds which means i cant do ANYTHING while its writing!!

music stops and starts while im trying to install or copy things which is a *******! and im very angry because my comp is a Athlon 1.2ghz with 320mg RAM so i would expect to be able to do more then one thing at once!!

A:Solved: Suspect Hdd Problem, Help!!

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I have been given an old Toshiba laptop (550CDT) to look at because it will not boot up. When you turn it on it shows just a message about inserting the BIOS update diskette and hitting any key.
I downloaded a BIOS update and it booted into windows OK, but if I switch the machine off it comes up with the message again. If I just restart the laptop it goes into windows without a problem. Why the BIOS is not saving the info has me beat.
Any suggestions anyone?

A:Suspect BIOS problem

Have you tried changing the cmos battery?

Regards Howard :grinthumb

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A few weeks ago i was working on my pc when the windows i had on my screen froze up and i couldnt do anything untill i restarted explorer.exe, after this i noticed getting into my computer was taking longer and longer and sometimes wont load at all unless i kill explorer.exe and start it up again, the sdame thing happens when accessing folders( on any of the drives), it locks up entirely and has to have the process killed and restarted.

im really at a loss here of what to do, i have ran malware bytes and was previously using microsoft security essentials but uninstalled due to a high load on the memory slowing things down even more, i have cleaned out all the cache files using ccleaner and have just ran hijack this and will post the log below, i am now in the process of scanning for viruses using avast.

Any help to fix this is greatly appreciated

Hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:26 AM, on 19/09/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.ex... Read more

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When I open up some web pages usually after doing a search, other web pages come up instead of the one that I want, usually of an unsavoury nature. I have tried to run virgin spyware scan but it has an error and shuts down, have tried to run adaware but when it tries to update an error happens at 5% of updating. I have also tried to install something else my brother uses (can't remember what it was) and it wouldn't install. So I would like some help finding out what is going on.

Thank you

Logfile of HijackThis v1.99.1
Scan saved at 15:35:41, on 18/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Raxco\PerfectD... Read more

A:Problem with what I suspect is spyware

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Alright this problem has been haunting me for a bit. My computer has a history of restarting itself becuase of my trusty thermal diode (very bad cooling I suppose). The motherboard I'm using (Soltek w/ an nforce 2 chipset if you need the exact model number I'll dig it up) however is a temp job that I paid twenty bucks for, I just need some opinions here.

I had my new video card in for a while and it worked fine. GeForce 6800 OC 256 from BFGTech. Completely sexy. It wouldn't much restart at LANs but at home it would throw a fit. Now, the onboard LAN on this sucker has been known to go out and also throw a fit once and a while so this must be kept in mind.

After a while It started to abruptly restart and am told by the error codes it was first a driver, then a divice driver. So I emailed BFGtech support and they told me to uninstall the drivers, then clean them in safe mode. I do that, reinstall the drivers and it appears to work, but then begins the same problem. I uninstall SP2 and it works fine for a few days...then starts to freeze itself instead of restarting. I watched the HDD activity light and it pulsed at a set, steady rate. So then I end up formatting 3 times trying to diagnose the problem (no issue, my external hard drive houses all my fun stuff). After a while a huge amount of Serious Error boxes popped up, and i investigated. I was told it was a device driver once again. So I did the sensible thing. I switched back to my Radeon 8500 LE 128MB, and i... Read more

A:Issues I suspect to be hardware

It has been my experience that anytime you get strange and inconsistant problems the first things to check are the powersupply and the RAM.

In this case the first thing I would do is to pull the side and run the machine with a fan blowing in the side to see if it helps. If it does, then heat is part of your problem.

Next I would check the powersupply either with or multimeter or with another known good one.

Third I would try with just one stick of RAM. If you only have one, try a different stick and see if anything changes.

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Good afternoon Tech Immortals,

I am working on a friend's computer.
The hardware setup is the following:

AMD Athlon 64 X2 Dual Core Processor 5000+ 2.1GHz

2.5 GB RAM CRUCIAL (Memtest says the following about it: DDR2(64 bit)
373MHz DDR746 CAS: 5-5-15

Nvidia GeForce 9800 GT pci-e

MSI K9N6PGM2-V motherboard

The problems:

Problem1. When the computer is turned on it gives out 2 short beeps (memory error, I presume according to an Internet search). Then it loads GRUMP for Ubuntu 9 or Win XP pro
Problem2. Anything that is graphics intensive makes the computer crash or graphics get glitchy. For example videogames will either make windows crash or crash the game and exit to windows. On Ubuntu while running Compiz the OS freezes. It only crashes or glitches with graphic intensive software.

Solution tried:
For problem1. While loading GRUMP there is an option for memtest. Diagnostics came out fine, no errors.

More background information:
I've inspected the motherboard, the graphics card, ram, everything (looking at it physically for any burns or liquid spills etc)
Everything is roughly 4 months old, bought brand new when purchased.
In the past the user had the same setup except that his old graphics card (GeForce BFG TECH 8800 GT) died on him (will get further details about that in about an hour).
Replaced for graphics card mentioned above. Those problems are occurring.
The card gets warm, but not to an alarming point (I want to say around 60 degrees celcius).... Read more

A:Solved: Interesting Hardware problem (Nvidia graphics problem possibly due to RAM)

It was a faulty video card.
User replaced it under its warranty.

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I have been expertencing problems with my computer displaying popups in the steam client without ever touching the internet.
I see things like
you have a virus
you have problems please scan and install this
you have a adobe error
and some of these are not even normal popups
locopandaads.im/index.html is an example of a site I have blocked through Blocksite on chrome.
I have had dialog boxes popm up and disable my alility to close the tab they are on
the popups also disable my ability to close chrome itself, I have to go through task manager and close it to stop it from stalematting me with the dialog box and new tab (not popup in new window)

these are only a small bit of what I can remember.
I have seen that my steamwebhelper on my task manager is open all the time even though it should not be running. 
I suspect there is some sort of Trojan or other virus that has invaded my computer and I need help eradicating it.

A:Have had a problem with popups that shouldn't be possible. I suspect it's more

Welcome! We should run these tools and see what they show.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double-click on AdwCleaner.exe to run the tool.Vista/Windo... Read more

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My operating system is Windows Vista, and I use an HP Pavilion dv6000 laptop. Lately it has been freezing a lot. When it freezes it does not respond to ctrl+alt+del, so I do a forced shut down. A few times my computer will not get past a black screen on start up. I looked up this problem and found that if I take the battery out and pulse the power button, the computer works again. But I think that is a hardware problem? I have noticed that more often the flash plug-ins crash, but I don't know if this is a related problem. I ran a Symantec Endpoint Protection full scan (and it froze the first few times, I had to delete the files it got stuck on), and it detected 18 risks. I noticed their origin was something something Sun/Java, so I uninstalled Java. But the computer froze again after that. Several of the problems that showed on the scan could not be fixed, so hopefully someone could help me get out of this mess.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 8:21:24 PM, on 9/5/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Motorola\SMSERIAL\sm56hlpr.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.... Read more

A:hijackthis log. suspect problem is with java

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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I have an old machine here that runs scandisk every time it boots up and then wants to carry out a surface scan too. When you let it do a scan it never finds any bad sectors.
Occasionally it will thro up a message about not being able to write to the c: drive, sometimes on shutdown.
If you hit exit at the start of scandisk it will happily go into windows and seems to run fine.
The machine is running windows 98SE and the hard drive is on an IDE card because I had to fit a larger drive and the BIOS did not support large drives. The machine has been running fine for maybe 6 months since I changed the drive but now it has this problem.
I did wonder if the drive may be failing, had it found bad sectors I would say yes but as it never does I am not so sure.
Does anyone have any suggestions?

A:Suspect hard drive problem

Well, if you want to disable scandisk on boot, just edit msdos.sys (in boot partition's root directory), add a line


there. It's not case sensitive.

Have you checked that it has the proper IDE drivers and settings?

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Hi. Thank you for having a look at this for me. I am running Windows XP (including SP2),. I have been running Nortons. I noticed that my computer became increasingly slow, slow,slow to start up, slowing down to being barely able to load pages. I was using Mozilla Firefox. Then I noticed that something was causing Nortons auto protect to be switched off at every startup. Since then, various programs have not been operating properly or freeze during operation. These include eg outlook express, Mozilla Firefox. Thinking it might have been a browser issue, I began using Internet explorer (6) instead, but it is still slow. I uninstalled and reinstalled Firefox (after having turned off XP's system restore function). Thinking it may have been a Norton's issue and because Norton's was not functioning properly, I uninstalled nortons and have replaced it for the time being with AVG. I ran Adaware and caught 3 critical bugs and some minor ones which I zapped. I ran Stinger with no result. I ran Spybot with no result and then read some bad bad press on Spybot so I got rid of that completely from my computer. I ran the paid version of xoftspy with no result, then read even worse press on xoftspy so I uninstalled that too!! I know that something is causing my computer programs to not respond after a time and is slowing down my computer and was causing Norton's to switch off the auto protect at startup, but I don't know what it is! I'm thinking trojan in the re... Read more

A:Suspect I may have a trojan/registry problem.

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A few months back I shut down my comp due to a bad storm. After I restarted I went to stream a game on mozilla and the browser crashed. no matter what I did mozilla crashed every time I tried to go past the home page. I went to IE and had no problems. After the game I tried to t.s. mozilla and got nowhere. I unistalled it, tried to re-install, and from that time I have gotten a "corrupted file error" every time I try to install mozilla or chrome. IE is the only browser I have been able to use. I also noticed that when I click the start menu, there are none of the normal icons in the right hand column. No "my computer" "control panel" "search" "run" etc.

Mobo: Biostar A880GU3
CPU: AMD Phenom II 965
GPU: ATI HD 5770
PSU: Corsair 750w
RAM: 4GB (2x2) DDR 3
HDD: WD 320gb
OS: Win 7 Pro 64bit

Yes, I do have access to the original boot CD.

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_30
Run by Emalie at 13:11:10 on 2012-08-10
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.2976 [GMT -6:00]
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
============== Running Processes ===============
C:... Read more

A:I strongly suspect a malware problem, need some help. thx.

Bump, please

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Hi, I'm in need of figuring out if my laptop was infected by a trojan, the operating system went kapoot and i need to reinstall it, or if its hardware failure. I used it last night and my AVG caught a "small trojan horse" called cryptbase.dll and after removing it i believe is where it began. My computer restarted and ended up starting up with the acer splash with me able to click f2 for setup. But f8 doesn't work and causes a long beeping noise if i leave it alone it goes to a black screen with a underscore blinking at the top left. i've done some research but, im unsure which route to take without taking some advice for my own laptop. My laptop is a Acer Aspire 5741-3541, Windows 7,intel core i5-450 processor, 4 GB DDR memory, 500 GB HDD. if you need more information please ask because im unsure with what is needed to fix the problem. The solutions i've heard is reinstalling windows 7, or it might be a HDD problem. Thank you.

A:Unsure if virus, operating system problem, or hardware problem

Let ma ask someone to look here.

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Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after restarting a couple times it started to work then restarted more the scripts came back and the keyboard stopped, even in safe mode but after five or so minutes the keyboard was able to type again, I checked the device managers and everything is update and no error, I ran a combo fix and have the report if you guys want to see it let me know, Its an HP DV6 series with 64-bit windows 7 OS, I'm stumped I have no idea whats up, I'm ready to just put in the recovery disks and see whats up, but he has like 250 gigs worth of files Games etc, Can I back it up to a hard drive and install go back to where it was normally or can that be a problem?

A:Laptop Windows 7 Problem/Software/Hardware? Keyboard problem


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I've been trouble shooting my computer's freeze-ups for a couple weeks and I can't find any reason. I restored my computer three weeks ago and some time after downloading SP2 and all the other MS updates, it started.

Problem: Computer will freeze completely. No keyboard/mouse/sound. I can only force a reset with the power button. Sometimes it will freeze within 10 seconds of XP finishing it's startup. Freezes can be random. Went 2 days without one, then six today.

I know the following will cause it to freeze:
1. Trying to upload a .doc file to google docs.
2. Trying to open a .doc file in MS Works.
3. Trying to upload a 1.8 MB jpeg as a gmail attachment. Uploading a 36kb jpeg and 1.4 MB .doc file were fine.

What I've done:
1. Ran every spyware/adware/virus scan I could.
2. Ran two registry check/cleaner utilities.
3. Disabled all extraneous stuff in msconfig.
4. Defragmented hard drive.
5. Download Seatools and did all tests on hard drive - all results passed.
6. Downloaded a Microsoft dos-based memory tester. No problems found.
7. Removed video card. Just using integrated video card now. Didn't affect problem.
8. Used System Restore.
9. Ran computer in Safe Mode...still freezes.

HP Pavilion a610n, AMD Athlon 3000+ 2.1 GHz, 1.0gb Ram.

Even though the test utilities said the hard disk and memory are fine, I suspect it could still be a hardware failure with one or the other. Could it possibly be the processor?


I g... Read more

A:Solved: XP Freezes - Suspect Hardware, but what?

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i have a shutting down problem that it keep on hold there for a really long time and it took 30min~1 hrs to shutdown the desktop. i check alot of forum, most of the people say is after they upgrade 64-bits it just happen like this.

Any solution?PLease~ really need help~

A:Anyone have this kind of problem? Acer Aspire M3920 Shutdown problem~

What version of Windows are you using? What Service Pack?

Boot into Safe Mode (press F8 during boot) and attempt a normal shutdown.

Check Device Manager for any driver errors and make sure all drivers have been updated.

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Just in the past few days or so, Morrowind has started to produce graphical glitches. It was rare, and a restart of the game would remedy the problem. However, now it's starting each time I play. The graphics are good for all of 10 seconds, and then they glitch. I'm running a laptop with a 64MB Radeon 9000. It's a year old, and I've never had this happen before. It happens with Morrowind and Neverwinter Nights, both of which use Directx, so I was thinking perhaps something got messed up with that. Any help would be greatly appreciated, and I've attached two pictures of the glitches from Morrowind. I don't believe it's heat since I did this from a cold start and I have a fan cooling the underside.

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I have a slight problem. Every time I start up Windows XP Pro, I get a "Please wait while personalizing settings for C:\Windows\System32:User32.exe" or somesuch. Now, I've run AVG 7 Free, a-squared Free, and Adaware 2007 (all fully up-to-date), and Sysinternals Rootkit Revealer but they have turned up nothing.

I suspect, though, that I still do have a trojan since Firefox is now trying to access a website on startup, even though I haven't ever set it to do so. I have unplugged my computer from the internet, and I'm fearing I'll have to do a re-install to get the damned trojan out.

Can anyone figure out what's wrong with my computer? I don't know what to do since I haven't had a problem of this kind before.


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Hi guys
We have a problem with our computer where the cursor keeps going to the top of the page when typing in word or e-mail on the internet. Sometimes the entire paragraph would "disappear". We tried norton antivirus/ ad-aware/ spyboy/ pc doctor but nothing seems to help.
The problem appears from time to time and we're not sure what causes it.
Sometimes if we start spybot when the problem appears, this seems to allow us to type normally again.
Can you please take a look at the attached file and let us know what you suggest as it ? Thanks in advance for your help
Your forum and assistance is invaluable to us.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:10:38 AM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\... Read more

A:Suspect Malware problem - can you help review attached log?

Bump Bump

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Dear all,

I'm a newbie here and have a problem that I hope you could help me.

Mine is a Dell laptop, Inspiron 2500, Pentium III, 512MB ram, Windows XP home edition, 20GB hard drive. I have used it for three years, but in the past week, when I start the computer, it says "Fan error. Press F1 to resume or F2 for setup."

Pressing F1, I could work with the laptop. However, only after a few minutes, I hear the fan operating right away. Then the fan stops, and starts again after another few minutes.

When I begin to use some 'heavy' applications like opening many web pages at the same time, or trying to use voice chat and webcam, the screen will flicker, the laptop slows down to a point where I have to restart it. Then the whole process resumes.

I have tried these following methods: opening the windows for more winds, buying a cool pad (raising the back edge of your notebook to increase airflow). I also tried to clean the dust from the two fans at the back of the laptop. But the problem persists.

Could you please give your advice?

My sincere thanks,

A:Dell laptop with a suspect overheating problem

I would take your computer in to a professional as soon as possible. Heat is the enemy. Get yourself a new fan right away, or you'll end up having to get a new computer.

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Hello Everyone,
I am new to this forum. I am hoping someone maybe able to help me diagnose and fix the problem with this problem. I have a problem with Acer Aspire One Network Adapter. The problem is that the netbook will connect to the internet and will have full bars for internet connectivity. Then a few minutes later it will just disconnect on it's own! I can usually reconnect by going on the Network & Sharing Center, then going into Diagnose problems, then clicking on Network Adapter, then after it resets, it will usually reconnect to the Internet, but lately it won't reconnect! I then have to restart the netbook. The netbook is running Windows 7 Starter, and it has Atheros AR5BXB63 Network Adapter. My friend who is a computer person searched online to confirm if the drivers were up to date, said that was not the problem. I would like any advise anyone can give me to see if this netbook can be fixed before I have to buy another! Please advise?

A:Help with problem with Acer Aspire One Network Adapter Problem

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I have included the hijack log.
It would appear to be the cbaxu.dll file attaching winlogon from reading other posts. Could you confirm this is to be deleted and how to do it. It is sooooo... frustrating not being able to hibernate. It stays in hibernate for 5-10 seconds then restarts.
Much appreciative if you could help.
Best Regards
Logfile of HijackThis v1.99.1
Scan saved at 10:03:53 AM, on 30/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ProcessGuard\dcsuserprot.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\ATI Technologies\ATI Control Panel\ati... Read more

A:Solved: laptop will not hibernate, suspect winfix problem

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I keep getting bsod. I have winxp. I get pfn file corrupt. irq not less than equal messages.

On one check disk I noticed the name of a file was za or zone alarm. I wonder if it's the zone alarm driver that's bad. I've had this problem with irq not less than equal a long time, but the pfn file corrupt I just got tonight.

How do I know which driver is bad, and how do I fix it?

Thanks, Ganaan

A:Solved: Driver problem but which one? suspect zone alarm, please help

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My XP system slowed down dramatically (after several weeks of successful operation - had a virus problem before that), and in checking the device drivers I found the dreaded yellow question mark under other devices - video controller (vga compatible). I went to the emachines site and downloaded an S3 driver but it wont install - I get an error message "No display adapter for specified vendor can be detected, or hardware detection could not determine display adapter type.
Hardware detect returned -4.". I did a virus scan and everything is clean. I'm running in safe mode because if I do a normal boot even painting the screen takes forever.

I also get a file not found error (when I reboot) related to my linksys wrt54g driver, but my internet connection still works.

Any ideas?

A:Slow emachines T2341; suspect vga driver problem

That machine has a very high failure rate that begins with what you describe. I would replace the power supply if you can. bit it is usually a motherboard issue.. But for sure, save your data.
Some folks have had success by replacing the power supply before the system fails. but nothing helps after the board goes.
Good luck to you.

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Hi, and thank you for taking your time to help me

So each night I take my computer along with monitors etc. out of the power plug in the wall.
When I but the power plug back in to start the computer up, my keyboard instantly powers on, the same goes with my two monitors.
When I then turn on the computer nothing really happens. All of the fans and lights turn on (The MoBo fan spins insanely), but nothing comes on the monitor screen. The monitors keeps searching for a unit but won't find the computer.

Sometimes after waiting a few minutes the screen suddenly shows the startup of windows and I can use it normally.

I think it's an hardware related problem but I'm not entirely sure.
I use windows 10.

Hope you can help me
Johan, Denmark

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Hi, my sister brought a Toshiba Satellite T130-13L and recently just encountered a multiple of blue screens following with a windows system recovery menu since it would no longer boot into windows.

Since the laptop is a small one with no disk drive, toshiba recommended to use their inbuilt toshiba hdd windows recovery system to install a fresh build of windows onto the C drive as we cant use the boot from disc method.

Once finished we could actually boot into windows however some drivers were missing such as the wireless driver so had to install that myself. However within 30 mins another series of bluescreens come up. Since it has a fresh install of windows and thus should not be maleware or virus related could it be hardware related instead? Also when removing programs the bluescreens occur and when trying to play media files it comes up with server execution failed.

Here as some of the .dmp files in a .zip Thank you for ANY help what so ever will be greatly appreciated!

A:Multiple Blue screens (I suspect hardware failure)

Hi, you can get the drivers from toshiba's website for the wireless nic and any other hardware you may need. That is a good place to start. Go into device manager by right clicking on the "computer" icon and clicking on "manage". Basically anything that you see a yellow exlamation mark next too probably needs drivers. Also, were you able to catch what the blue screen said at all? Also, did you check event viewer to see if there was an error logged?

Hope that helps

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It was a slow degradation, at first freezing up after a while working on computer. Gradually got it worse so that would not even get to the point of loading windows. Over a period of time I had removed many small programs and anything I felt could be causing a conflict. Scans did not reveal any serious malware. Computer had been protected with regularly updated anti-virus (AMG) and I also had various anti-spyware programs.

Things done: After increasing problems during bootup It said to do a system recovery using the last restore point. It tried It could not be done. Message said the repairs could not be done automatically.

Ran Microsoft Diagnostics at bootup. No errors were returned and message said said it was an unspecified system configuration problem.

Using the HP system recovery disk I installed a fresh copy of Vista (Home premium). When finally on the desktop I tried to stop one of the gadgets and the system froze and rebooted.

The next time I waited a long while to be sure it had finished all processing and then proceeded to set up the first user. I got as far as trying to enter the user name. It froze up and then rebooted.

It does not qppear to be the hard drive as I was able to boot up in safe mode and copy some files to an external hard drive before doing the new install.

What kind of hardware could be causing it to freeze up like that? It can't be a system configuration problem as indicated before because this was a completely new install and the symptom... Read more

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Howdy everyone,

So, my situation seems pretty sticky at the moment.

I have a home built machine that has been blue screening pretty consistently for the past few weeks (no loss of hard drive material). I had scanned for malware, updated drivers, and restored the system to what i perceived a stable restore point. These things did not solve the issue, so I was then led to testing to see if the memory was faulty. By recommendation of other threads on this site, I downloaded memtest86 to scan the memory sticks. My initial scan of all 4 sticks came back with an overwhelming number of errors (20,000 ish) which then led me to test each individual stick. Stick 1 scanned with no errors in the first memory slot. Stick 2 scanned with no errors in the first memory slot (I was subbing each one in the first slot). After putting in the 3rd stick and powering the machine, disappointingly, there was no display on the monitor. The monitor light was flashing, it was receiving power yet no signal from the machine. Since then, I have tried most every combination of memory sticks hoping that it was some sort of connection issue, but with the same negative results- no display. The machine is receiving power, the motherboard is lit, and fans are going, yet the monitor remains on standby. I am unable to do most troubleshooting as I am without any visibility to diagnose.

My machine is a home built original with the following components:
Windows 7 Professional 64b

Processor: CPU INTE... Read more

A:Mystery Hardware Issue- Suspect Motherboard or Memory

I reposted in internal hardware because i thought it was more appropriate:


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