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task manager to work, system restore won't work, windows update/defender working wro

Q: task manager to work, system restore won't work, windows update/defender working wro

Hia, I've been having problems with my computer, I can't get task manager to work (its green box is viewable on the bottom right but it doesn't open), system restore won't work, windows can't udpate, neither can windows defender update or scan. they both try to though and its slowing down my computer. Here is my hyjack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:50:05, on 13/04/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe
C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\PM Driver\PMHandler.exe
C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\LenovoCare\LPMGR.EXE
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\Program Files\Lenovo Multimedia Center\PowerDVD\PDVDServ.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Lenovo\Bluetooth Software\BtStackServer.exe
C:\Program Files\Lenovo\Client Security Solution\tvtpwm_tray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.orbitdownloader.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: ThinkVantage Password Manager - {F040E541-A427-4CF7-85D8-75E3E0F476C5} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: Foxit Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PMHandler] C:\PROGRA~1\Lenovo\PMDRIV~1\PMHandler.exe
O4 - HKLM\..\Run: [TPWAUDAP] C:\Program Files\Lenovo\HOTKEY\TpWAudAp.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [FingerPrintSoftware] "C:\Program Files\Lenovo Fingerprint Software\fpapp.exe" \s
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\Lenovo Multimedia Center\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\Lenovo Multimedia Center\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe /startup
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [LenovoOobeOffers] c:\SWTOOLS\LenovoWelcome\LenovoOobeOffers.exe /filePath="c:\swshare\firstrun.txt"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: ThinkVantage Password Manager... - {0045D4BC-5189-4b67-969C-83BB1906C421} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1239469684989
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1239469772680
O17 - HKLM\System\CCS\Services\Tcpip\..\{6919E77B-522A-4E21-A7DA-27DD00711701}: NameServer =
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Fn+F5 Service (FNF5SVC) - Lenovo. - C:\Program Files\LENOVO\HOTKEY\FNF5SVC.exe
O23 - Service: Google Update Service (gupdate1c8e883963eb170) (gupdate1c8e883963eb170) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\Windows\system32\IPSSVC.EXE
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: PMSveH - Lenovo - C:\Program Files\Lenovo\PM Driver\PMSveH.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - C:\Program Files\Macrium\Reflect\ReflectService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\system32\rpcnet.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: On Screen Display (TPHKSVC) - Unknown owner - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

End of file - 16345 bytes

what is interesting is that I copied a random part of my log "O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe O23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe"
and googled it, and it led to this thread:
where the guy has the same problem.. so I don't know what that tells us

please help me

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Preferred Solution: task manager to work, system restore won't work, windows update/defender working wro

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


i just removed spyware quake virus from my system using smitrem then hijack this and killbox, but after doing all this my task manager and system restore still dont work, also command prompt wont come up either. i get a messge "being used by another program". how can i restore things to normal, help pls.

A:task manager and system restore don't work anymore! help!

Is this related to your thread here?: http://forums.techguy.org/security/454795-hijack-log.html

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Evening all, about 2 weeks ago I had a malicious program called PC Defender installed on my computer, when I caught this I did a 'System Restore' via a windows restore point. Everything appeared to work and I have not had any problems until today. I noticed my computer was not working as quickly as normal so I attempted to open Task Manager and nothing would happen. I tried via CTRL ALT DEL and CTRL SHFT ESC nothing. I then opened up Windows Defender did a scan and it said it had found one problem with my C:\Windows\system32\drivers\etc\hosts file and said it would remove the file to correct the issue. Tried task manager, nothing. From this point I booted into safe mode to see if it would work then, nothing. I tried to run Norton from there as well and noticed the icons had changed (Symantec AntiVirus) and these would not run. When I am not in safe mode the Symantec folder is actually missing from the Program Files directory. At this point I have done everything that I know short of a system re-install and would like to see if anyone is kind enough in helping me out . I read the instructions on how to post and had one problem with the RootRepeal application, it says when I click on the 'Report' tab cannot initialize driver access violation contact author, because of this I am unable to post that report. I am running Windows 7 and not sure if this might be the issue.

Thanks in advance for the help, it is greatly appreciated.
DDS (Ver_09-0... Read more

A:Task Manager \ Symantec Won't Work [PC Defender App?]

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I downloaded file from an unreliable source and gave my system some big problems. It immediately put "Error Cleaner" and "Privacy Protector" shortcuts on my desktop and gave it a url-linked gif background. All my system dates now display with "VIRUS ALERT!" appended, and alert dialog boxes appear at frequent intervals (although not now, running in safe mode). It has hidden many tools and files (Start menu has no Start, Programs, Control Panel; no hard drives visible when I explore "My Computer') and has disabled the Windows Security auto-update (which I can't change). I cannot use the System Restore, and when I look at the System Volume Information\_restore directory, each folder has its rp.log and RestorePointSize files modified.

I actually began to follow the advice of another thread and downloaded Kaspersky, but I could not install it. Thanks for any help. My HJT log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:06: VIRUS ALERT!, on 6/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Ac... Read more

A:Locked out of System Restore, Task Manager, Windows Security update, etc.

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New Acer Aspire, but I pitched the box, so can't return it. Anyway, It initially worked fine for about a week, including Windows Update. Got to a point where every window would say (Not Responding) and resources were maxed out. I couldn't isolate the problem and didn't have any valuable info on the laptop yet. So I did a complete System Restore back to OEM spec.
I tether to my cellphone for internet. So I installed drivers and Access Manager for that. I go into Windows Update and click to check for updates. It runs for about 20 seconds then disconnects from the internet and pops up an error code. I've gone through all the steps that can be run down there.
SP1 is not installed yet.
I'm at a loss here and need help, I'm not tech/nerd savvy, but I'm not computer shy either.

A:Windows Update doesn't work after OEM System Restore

Try downloading SP1 from here:

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A:system restore and windows update wont work

Start with a virus check. Also download and run Malwarebytes.

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My Acer Aspire 5930 G notebook has worked great for 10 months, however last week it contracted several viruses including trojans while I was watching a James Bond film on a dodgy site .

Since then processes have slowed down, especially when I shut down my computer, it takes ages to turn off - stays on the logging off page for a while.

Programs are not installing correctly, my task manager just does not work when I select it.

I did a system restore recently, and it didn't seem to work sucessfully.
Now whenever I click system restore it says:

"The System Restore wizard is already running, the program will now exit."

Is there anyway I can diagnose what the problem is:

Any suggestions how to fix this will be much appreciated, I am literally tearing my hair out because Vista is harder to understand than XP.

A:Task Manager, System Restore not working - help!

hi first place to go is our security and hijack forum and let them check out your comp i will ask for you to be moved there

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HELP Ctrl+Alt+Delete Wont Work​


I just recently tried to use Ctrl+Alt+Delete but it wouldn't work please help!!!!
I haven't recently installed anything I tried enabling everything from msconfig.


Ctrl+Alt+Delete is supposed to be your last resort, the thing that always works, the last trick up your sleeve, the best weapon you have...but now it doesn't work.
they won't even let me have any more smilies...

A:Solved: Ctrl+Alt+Delete Won't Work Please Help the Task Manager is always suppost to work!!

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I have windows 7 on an acer aspire 5517. After the latest windows update KB2539636, the computer will not work except in safe mode. When in regular mode it freezes while trying to load the main page. We tried system restore multiple times and system restore failed. We tried multiple dates on system restore. I've tried to delete this update through remove programs, but it won't uninstall it in safe mode. Please help.

A:Computer freezes after new windows update, system restore doesn't work

Hello laceydahl & welcome,

Re Windows Update KB2539636 & associated problems....


How to obtain help and support for this security update

For home users, no-charge support is availableby calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support website:
Please Verify your Location

North American customers can also obtain instant access to unlimited no-charge email support or to unlimited individual chat support by visiting the following Microsoft website:
Help and Support

For enterprise customers, support for security updates is available through your usual support contacts.

MS11-069: Description of the security update for the .NET Framework 4 on Windows XP SP3, Windows Server 2003 SP2, Windows Vista SP2, Windows Server 2008 SP2, Windows 7, Windows 7 SP1, Windows Server 2008 R2 and Windows Server 2008 R2 SP1: Aug

Links for you to peruse.

Update KB2539636 will not install - Microsoft Answers

Update KB2539636 will not install - Microsoft Answers

Windows Update errors ? A troubleshooting guide - 4sysops

Repair Install

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I cannot copy and paste anything on my system.
I also cannot access the internet and my anti virus program Mcafee wont load.
My task bar has changed and I cannot access Windows Task Manager and System Restore will not work.
I have no idea what has happened but I am in a real mess.
I want to take my files off my system but nothing will copy and paste.
Please can someone help.

A:Cant Copy & Paste/Task Manager and System restore not working

Why didnt you follow amateurs instructions on your previous post?

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In going through the 5 steps to posting I ran into this issue, I can't update any windws components, they all fail to install due to missing files, and when the web tries to download those files, they fail also. Also, crypt service wont' start...


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When I click on Windows Update, a window briefly appears then disappears again. Same goes for System restore.

The sidebar has disappeared too.

Windows Defender isn't turned on and when I do so, and then try to update, I get error message 0x80040154, saying it can't check for definition updates. I've tried loading the manually, but no joy.

I can't access anything via Start- Search - System or Control Panel - Admin Tools either.

AVG has been reporting no threats at all.

I've run Panda online scanner but nothing showed up, but I think I'm infected.

I'm trying to run Windows Live™ OneCare™, but it "is currently experiencing technical difficulties".

Any suggestions?

A:Windoows Update/Defender/System Restore not working.

Here is my HJT log. It wasn't happy running it at first, so I had to run it as Administrator.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:26:03, on 14/04/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lexmark 2600 Series\lxdnmon.exe
C:\Program Files\Lexmark 2600 Series\lxdnMsdMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SkyGolf\SkyCaddie Desktop\CaddieSyncLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\S... Read more

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System Restore Point Shortcut - Windows 7 Help Forums

Having tried unsuccessfully to program Task Scheduler (in 8.1), I found at the above site in Windows 7 forums a shortcut for a script which supposedly simplifies manual creation of a System Restore point. However when I use it the Restore Point created with the script carries the notation "Install" in the list of Restore Points. Does anyone have any idea what this arcane notation could mean? I'll try to attach a snap of the screen to show what it looks like.

A:Task Scheduler -Windows Defender and System Restore

I have "install" too.
I wouldn't worry about it.

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Most of the snap in programs will not work, when you look under "services" in msconfig there is a whole long list of services that I have endable that do not RUN., they are stopped.
IPV6helper service
Windows Installer
Routing and Remote access
Windows Firewall
System Restore
SSDP Discovery Service
Removable Storage
Universal Plug and Play
Auto Updates

These are just a few in a long list......if anyone has any clues let me in. I have cleaned out my pc of virus and have a clean log file( have been workign on that with hijackthis board, so my log is clean)

If anyone can direct me I would so appreciate it ....

Thank you
Windows XP sp2 home edition


A:[resolved] System restore does not work, also search, device manager ETC..

I woudl like to add that I get very diff errors from some of the programs, like for instance in search, it is missing files to run, in system restore just says it cannot run and to restart the computer and device manager says MMC Cannot open C:/windows/system31/devmgmt.msc.
This may be becuase the file does not exist, is not an MMC console, or was created by a later version of MMC. This also may be becuase you do not have sufficient access rights to thsi file.

I am signed on as the administrator.

Just wanted to add that, already tried going to my computer, and clicking on mange, i get the MMC error.

hope that is enough info to help
Microsoft is aware of the problem and has not sent out a hotfix yet........it says it can help with this specific issue but I emailed them over a week ago and never heard back.


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I'm using Windows XP Pro sp3 that is "protected" by AVG, Malwarebytes, Threatfire, and PC Tools Firewall. I also recently "cleaned up" my Dell Inspiron 8600 (yes, I know, old) with CCleaner. I've also tried other "cleaners" such as Wipe, Privacymantra, and index.dat analyzer.PROBLEM: My computer has ample free space and memory because there's absolutely nothing on it besides these programs, firefox, and office (no music, few word docs) so I'm wondering why these programs have recently been "NOT RESPONDING" particularly firefox. PLUS, when I try to stop them using the Windows Task Manager, it takes FOREVER to open and when it finally does, tons of windows pop open on my menu bar and none of which work. Essentially, the task manager can not close the "NOT RESPONDING" programs, so I just have to manually shut off my laptop.Today, when I turned on my computer, PC Tools Firewall said that an "external source" altered some files (which the program fixed itself) but it recommended that I use my spyware to check for any malware. So I tried to open Malwarebytes which was "NOT RESPONDING" and PC Tools Firewall which was "NOT RESPONDING". Again, the Task Manager took forever to open and then tons of windows eventually popped up on the menu bar. None of the Task Manager windows would shut off the computer, so again I was forced to manually shut it off.I downloaded Hijackthis on Safemod... Read more

A:100 Task Manager Windows Open Up at Once and Don't Work

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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None of these things work anymore, when I press Ctrl + Alt + Delete, it takes me to the screen with the 6 options and Task Manager is greyed out...

Windows Firewall doesn't work anymore, either. When I try to enable it, it says:

Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service.

I have no spyware and I just defragmented my HDD.

A:Task Manager and Windows Firewall don't work anymore.

Open Task Manager again and double click at the top of window this should open dialog box completely.
Look in Services to see if the Windows Firewall/Internet Connection (ICS) service is started. To open services go to Start>Control Panel>Administrative Tools>Services.

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I've used adawareSE, Spybot search and destroy, and Comodo antivirus to no avail. Here is my log, any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 7:57:16 PM, on 7/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Comodo\Comodo AntiVirus\CMain.exe
C:\Program Files\Comodo\LaunchPad\CLPTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\Comodo\common\CAVASpy\cavasm.exe
C:\Program Files\Comodo\Comodo AntiVirus\Cavaud.exe
C:\Program Files\Comodo\Comodo AntiVirus\CavApp.exe
C:\Program Files\Comodo\Comodo AntiVirus\CavSn.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF... Read more

A:Can't access Windows Task Manager, Ctrl+Alt+Del won't work

Sorry for the delay but we're a bit short handed at the moment. It's been sometime since the last hijackthis log is posted. If you still require assistance, please post a fresh hijackthis log.

I'm subscribed to this thread & would be notified of your reply.

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My brother is using Windows 7 and suddenly after boot menu the computer reaches his wallpaper, with the mouse icon moving fine but no foldiers, files, startmenu or anything else showing.

I people with the same problem online opened Task Manager and opened Explorer.exe to make it work, only Ctrl Alt Del brings us to a black screen which disappears after a few seconds and take us back to the blank wallpaper. I can reach the Control Panel or anything else really when I right click the wallpaper and go to any of the options that bring me into some folder.. but when I'm in a folder and click anything, it won't work. I tried to open Task Manager like that too, or even Explorer.exe, but nothing happens.

Safe Mode works fine bytheway and can't seem to find any errors.

He doesn't have an Anti Virus has his subscription finished lately.. I tried to download AVG during safe mode with networking, but I'm unsure whether it's doing the job right..

Any other options?

Thanks in advance,

A:Windows 7 blank wallpaper + Task manager doesn't work

"He doesn't have an Anti Virus has his subscription finished lately"

Big mistake. A PC without up-to-date antivirus software will become infected with malware within hours if it's connected to the internet. Please post on the malware forum here: Virus/Trojan/Spyware Help - Tech Support Forum

You must install an up-to-date antivirus as a first step, otherwise the advice you get from the malware forum on removing existing malware will be a waste of time as your PC will just get infected again.

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Vista x64 OEM Systems builders version (does this mean i'm screwed and can't ask MS for help?)

Windows defender can't check for definitions: Code 0x8024e001

Windows Update could not search for new updated: Code 80070424

ugh! I tried the suggestions here of manual dll registration, and i lost all the prior windows updates. They had all been up to date through November 1st. . .

I downloaded Defender manual installer, it does something, and says the system is runing normally. . but i can't update.

I really would like to just use windows update. . . any suggestions?



A:Winders Defender and windows Update don't work

You can still ask them for help - if you have never called them before, try asking them to waive the fee since this is the first time you are calling....they did it for me 8 months after I first installed Vista....

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My computer has acted really weird lately. Ever since I was on youtube and clicked a video, (Not sure which video now. I was opening multiple pages.) my computer was attacked by viruses. Avira "Supposedly" removed them, but after this, Firefox would show up saying that it cannot display the page despite IE working. I made sure im not working offline because it tends to activate on my computer periodically.

I restarted my computer and now it won't even open Firefox. I downloaded Trojan Remover and Malwarebytes. I then ran a scan with Avira and it found one item which it move to quarantine. (Not sure if it was connected) Then I ran a scan with Trojan remover and it found nothing. I also ran a search with Malware Bytes and once again, nothing.

THEN I tried to systemrestore to 3 days ago, but it seemed to take awhile restoring. When I turned back on it said it had a problem restoring so files were unaffected. I changed it to 4 weeks ago, and the same message pops up and nothing has happened. I've ran another search with Avira and still it finds nothing.

I tried to switch to Google Chrome even and everytime I run the installer it says it has stopped working (Even though it still downloads for some reason) But then it acts just like Firefox when I open the browser, where it can't display any pages.


Server not found

Firefox can't find the server at www.mozilla.com.

C... Read more

A:System Restore Wont Work / Browser not working

Hello and Welcome to TSF.

We want all our members to perform the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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im using windows pro sp2. last week i had downloaded something and then i started to get advertisements even when a browser wasnt open. it was about 3 different ones but went off every 30 secs to 5 mins. i went through some windows files in safe mode deleted some things here n there and ending processes.
i was successful in stopping the advertisements. although not long afterwards the internet would stop after 5 mins and i would have to keep restarting. once i tried to system restore it wont go back past the day i started having this internet problem. im not sure if its related to the previous problem or if i deleted a file i should not have?

here is my hijack this log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:50:35 AM, on 11/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackTh... Read more

A:internet stops to work after a few mins and system restore doesnt work either.

The file mscfco.exe doesn't look right, I'm moving this to our HJT forum for those folks to have a look.

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Hello folks... and thanks in advance for your time and help!

Ok, I have a 5 year old media center PC running XP and I've never had any major problems. First thing this morning all was well after the PC spent the night in hibernation. After downloading and installing an update to Adobe reader, many odd and concerning things have happened.

1. Upon trying to restart after the update, the PC got hung up at the "Windows is shutting down" screen. So I manually powered it off.
2. Upon powering back on, the desktop was jacked up... the appearances were different (it was all set on the old standard Windows appearance) and all the text under my desktop icons was highlighted in blue.
3. A balloon message appeared saying "you have files waiting to be written to CD." This is especially alarming because those files WERE written to a CD...back in May!
4. Other things were different, such as the appearance of fonts in my Yahoo email, and the appearance of the minimize/maximize/close buttons in the upper right hand corner of each window.

My feeble attempt at fixing this issue started with trying to do a System Restore. That didn't work. I tried it three times, selecting three different restore points. No dice. Then I used Add/Remove Programs to uninstall Adobe Reader. Then I downloaded and installed the older version of Reader that I had been using before. After that, the Adobe Download Manager seemed to take over my PC and it even popped up when I clicked ... Read more

A:Handful of problems after Adobe update, system restore won't work


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Hello!Microsoft Windows XPProblem: ANTIVIRUS SYSTEM PROViewed: http://bleepingcomputer.com/virus-removal/...irus-system-proAt this point, after logging onto Windows, I get 2 boxes on my screensaver page (in safe mode too):1st box: C:\WINDOWS\system32\winlogon86.exe2nd box: 16 bit MS-DOS Subsystem C:\WINDOWS\system32\winlogon86.exe C:\Program Files\Alwil Software\Avast4\aswMonVd.dll. An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate this application.Question: How can I get rid of Antivirus System Pro if I can only turn the computer off and on. I can access the task manager box but only to turn the computer off. The actual task manager button is not accessible. I have no Windows start button to do any of the removal tasks. I tried to put a CD and a ScanDisk in, but just my screen saver is there, with no windows. Because I can't download anything, if I purchase an Antivirus Program, will it automatically load? Thank you for your assistance.Sunshinydays

A:Antivirus System Pro; no Windows Start, no Task Manager, no restore point.

Have you tried logging on in safemode? To do this, gently tap the F8 key while the computer reboots. From the list you want to select safemode with networking. If you are able to get in to safemode you will then want to install Malwarebytes, update it and run the scan. Remove everything it finds and then install, update and run SUPERAntispyware; remove everythinhg it finds as well. I would also update your antivirus software and then run a complete scan with it as well. Next you will want to try going back in through the standard Windows mode; just reboot the computer. Run the scans again.

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Windows security center and Defender can't be started, I've tried the methods that I have found here and In the web but nothing seems to work. Malwarebytes once detected somespyware that was removed, and hasn't caught anything ever since. Windows update donwloaded and installed something but then it stopped.

Around the time the problem started TrendMicro Worry Free pack asked for activation and the window stuck, it's was able to click but activation button didn't send me anywhere. This software came with the computer and it has been uninstalled.

Could it be a registry problem instead of a virus?.

Here are the Logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 03:31:07 p.m., on 30/04/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Users\Juan Manuel Morales\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Juan Manuel Morales\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Juan Manuel Morales\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Juan Manuel Morales\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Windows Live\Contacts\wlc... Read more

A:Security Center, Windows Defender and Windows Update can't work.

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Hate to do a fresh install of windows, but I tried everything to get the task manager to run--including windows reinstallation with no luck--i get a quick hour glass and its gone--its not a policy restriction, -- I went to the file and double clicked--same thing. Any ideas?

A:Task manager will not work

What do you mean "including windows reinstallation"

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Hello i just joined the forums here after trying(and failing)at resolving this myself,you see when i try and open my task manager it shows the icon on the task bar but no window appears and is rather frustrating,help would be much appreciated :D

A:Task-manager Does not work


Do you have more than one monitor hooked up to your computer or did you have more than one recently?

The reason I ask is that this is a common reason for some Windows to open off-screen where you can not see them.

Here is a trick that helps if that is the case.

Follow these steps carefully because you are doing it blindly.

Right click your taskbar and open TASK MANAGER by selecting START TASK MANAGER
Press these keys on your keyboard.
left arrow
down arrow
down arrow
right arrow

now move your mouse to where you can see it and you should see your task manager window attached to your mouse pointer.

Let us know if this helps.


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My Task Manager has stopped working and followed the thread suggesting it could be a malware issue, which in turn directed me to the HijackThis Log Help Forum.

On using CTRL + ALT + DEL or by right-clicking the task bar and on selecting the fully lit tab called "Task Manager", it does not appear. The screen flashes and then returns to the current open window. I have had this problem since I joined the company 4 months ago and I am the network administrator.

I am running an XP Pro SP3 client PC on a small network as the administrator and have been protected by Kaspersky Anti-Virus running anti-virus and anti-spy among others for over a year updated from the server when the signatures arrive. Very liitle date is stored locally to the machine, everything being stored on the server.

As suggested on this forum following your steps, I checked Spyware Warrior for malware and none on the list were present on this PC; I performed the online scan using Panda Active scan (see log below); I downloaded Spy Blaster as suggested; and installed HijackThis (see log below).

Panda Active Scan results:

ANALYSIS: 2008-09-19 20:23:07
;*************************************************************************************************************... Read more

A:Task Manager does not work

Hello, rtho100
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste them... Read more

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I can't get Task Manager to work, when I press CTRL-ALT-DELETE I get nothing other than the green box by the clock, clicking on it does nothing!

Also when I boot up I get 2 windows of Internet Explorer open automatically, can anynoe please help!!

A:Task Manager won't work!!



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I seem to have some sort of virus that has stopped my task manager from being accessed at all and my system restore will only go back a few days. I have run adaware,spybot,ewido,SUPERantispyware and AVG. All found problems but none cleared the virus. My wife has had her card details stolen from the computer and I'm getting paranoid about using it for anything internet based. I'm using windows XP with an NTL broadband connection. Hope this is enough info for someone to help, please answer in easy to understand language as I find these computer things confusing and just a little annoying.


A:Task Manager won't work

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here is my DSS log:Deckard's System Scanner v20071014.68Run by matthew dicks on 2008-06-10 08:45:44Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --101: 2008-06-10 12:45:52 UTC - RP327 - Deckard's System Scanner Restore Point100: 2008-06-09 13:27:54 UTC - RP326 - Installed Windows XP MSCompPackV1.99: 2008-06-09 13:25:52 UTC - RP325 - Installed Windows Media Player 1198: 2008-06-08 16:48:06 UTC - RP324 - System Checkpoint97: 2008-06-07 15:52:24 UTC - RP323 - System Checkpoint-- First Restore Point -- 1: 2008-03-12 21:00:21 UTC - RP227 - Software Distribution Service 3.0Backed up registry hives.Performed disk cleanup.-- HijackThis (run as matthew dicks.exe) ---------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:47:28 AM, on 6/10/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.ex... Read more

A:Task Manager Will Not Work

Hello SRT Matt

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I'm in Hijackthis school and Teachers will check my posts.

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When I attempt to pull up my task manager with ctrl+alt+del...all I get is an error message that says "Task manager has been disabled by your administrator". I find that hard to believe since I am the only administrator on my PC. Someone please help..I have tried everything i know including spyware scans, virus scans and manual location...It just seems like it is not there..please help, Thanks.

A:task manager does not work!?!?!

if you are a computer administrator and cannot open task manager, you're in trouble. try ctrl + shift+ esc. what protective software do you have, what internet browser do you use, what OS and service pack are you running?

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Ever since I first got this laptop, task manager has NEVER worked. A program would freeze up, I'd do the normal control, alt, delete... I'd get the blue screen and select task manager.

Sure, it would pop up and yes, I could select the program I wanted to close... and then I would hit, end task... and I'd wait... and wait... and WAIT.

It doesn't DO anything! It just SITS there wasting space. Eventually, I just have to log out of my account and go back in... and since a program was frozen up, it takes a while! What the heck?! Why doesn't it actually work?!

A:Task Manager does NOT work... EVER!

Hey Obbit, Welcome to TSF

Firstly, task manager has a 'new' shortcut CTRL + Shift + ESC.

As for ending your program. Try

1. Right click on the program you want to end
2. Click 'Go to Process'
3. It will change the tab and highlight the process
4. Press the Delete key
5. Click yes to the message box that comes up

That should kill the process without much hassle.

Hope is helps.

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Task manager opens but it is an empty box with no data or tabs. I tried restarting the system but there is no difference. Any help?

Update: Process monitor appears to interfere. Used System restore.

A:Task manager won't work

Does it work now?

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Greetings all, an apologies if this is in the wrong section.

Computer is a home build desktop, Asus M/B, AMD HD6670 graphics, 256meg SSD as boot drive c: Win7 32 bit.

I had a few problems with this computer and finally did a full format and re-install with system disk pre SP1. Everything working fine. Launched into full updates from windows, loaded all available updates and guess what; windows Desktop Manager fails and won't start. Computer is otherwise fine. I've installed latest drivers for the video card, updated my M/B bios, run sfc /scannow which showed all system files OK, full pre boot virus scan with Avast, full scan with Malwarebytes.

I've done all this about five times now. The problem seems to his after installing Iexplorer 10 and/or SP1. I haven't figured that one out yet, and I'd rather have a nearly working computer than one in a constant state of upheaval.

Having been looking around the web for an answer it would seem that this problem is not limited to certain hardware but seems quite happy to occur with just about anything. Any help that solves this will be much appreciated and rewarded with a curry and a beer.

A:Windows Desktop Manager not working, wont work, can't fix.

I would try this:

Troubleshoot Application Conflicts by Performing a Clean Startup

See if it continues to fail. You might want to do another Clean Install Windows 7 and then install all windows updates and drivers first. Then Once that is done install your software.

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I have this problem where i want to restore my system, but once it goes through the process of restoring, I log back on to my computer after the initial restart to see that my system was unable to restore.
My task manager won't open as well, i get this MSG "Task manager has been disabled by your administrator". Well, I'm the administrator, so it doesn't make to much sense.

I scanned my computer with AVG, Spybot, and Malwarebyte in safemode. Which fixed one of my problems(couldn't log on). But i still cannot open my task manager or restore.

Having this problem solved would really relieve some stress. Thanks in advanced

If you need more information, feel free to ask! ill be checking back periodically

HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:47:12 AM, on 1/18/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointServ... Read more

A:System restore won't restore/task manager won't open

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Help! Want to restore to self created restore point. I've tried in safe mode and normal, it goes through motions,then tells me it cannot restore to that point, and to try another point.It doesn't seem to work for any date. I got it to work once some time ago, but most times will not work. Any advice is much appreciated. Thanx. :confused

A:Windows XP System Restore-won't work

shmod said:

Help! Want to restore to self created restore point. I've tried in safe mode and normal, it goes through motions,then tells me it cannot restore to that point, and to try another point.It doesn't seem to work for any date. I got it to work once some time ago, but most times will not work. Any advice is much appreciated. Thanx. :confusedClick to expand...

See if any of the suggestions on System Restore tools help.

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I am trying to restore my system using the system restore feature. I have ample room on my hardrive so that is not the issue. It keeps saying "restore incomplete, cannot restore using the date you have specified, choose another date." I've tried every day and checkpoint in the last 2 weeks but the same message comes up. Can anyone give me advise? Is something on my system possibly preventing it from running?

Thank you....new to forum.

A:System Restore for Windows XP sp2 won't work

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I found this proposal solution to my problem but it is hard for me to install the proposed update System Restore does not work on a Windows 8.1-based computer 2955164. I have download run it, I left it open for 2 hours but nothing it only shows that try to find updates to my PC. Also I try to find updates from windows updates but it only seems to load.

What can I do?

I can make a restore to my system here is message I receive:
System Restore did not complete successfully. Your computer's system files and settings were not changed.

System Restore could not access a file. This is probably because an anti-virus program is running on the computer. Temporarily disable your antivirus program and retry System Restore.

A:System Restore does not work on a Windows 8.1

Hello asi, and welcome to Eight Forums.

What AV program do you have installed?

Did you temporarily disable it to see if you could successfully perform a system restore afterwards?

Did you try to do a system restore at boot instead of from within Windows?

System Restore - How to Do in Windows 8

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Ok i was downloading from limewire and i canceled the download, then i uninstalled limewire. Later in the day i went to open task manager but nothing happened, i even tried opening it through my computer but nothing happens. If anyone has any ideas plz help me! Thx in advance.

A:Help task manager doesnt work!!

It's not opening up minimised is it? Do you have a dark green square box on your Taskbar near the clock. If so, try clicking on it.

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My computer is getting really slow and I was told there have to be programs running in the background that are eating up all my memory. I went to the task manager and sure, there are a lot of programs there, but I wouldn't know which ones to delete, if any. I'm afraid I'd screw my whole computer up.

How can I tell which ones are necessary and which ones aren't?

A:I'm scared to work with my Task Manager

You are not deleting them, you are turning them off - When you restart the computer they will be back.

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I did a horrible horrible thing, which I deeply regret now. I downloaded a file from limewire and opened it. Yes I know. It was very stupid. Anyway, the program kept on reopening and finally I got sick of it and uninstalled it. Now I have pop ups on Firefox. And Limeire keeps trying to open. I've tried reinstalling it, to uninstall it again, but I get a message saying that the program is running on my machine. I ran a virus scan, and found 15 viruses on my computer.

I went ahead and bought WINPatrol and tried, but nothing has worked. I still can't get my task manager to work, to see what processes are running on my computer. So I know something is interfering but I can't figure out what it is. All I know is that there are two things that keep popping up that I can't get rid of, wdahqbl.exe and crss.exe (not exactly sure if that's the correct extension). I checked this forum out and there was on thread that was similar to mine, but it was never finished. So I really need help.

thanks in advance for helping me!!!!
Logfile of HijackThis v1.99.1
Scan saved at 2:23:39 AM, on 4/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WIN... Read more

A:My Task Manager doesn't work and I have all of these pop ups

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Hello all!!

I'm having an issue I can't solve.
Since 2/3 weeks I'm having problems with my taask manager.
ctrl alt del task manager pop-up doesn't work as ctrl alt esc.
After searching on google and trying to reactivate it(thought it was a virus due to my research) it still doesn't work.
The problem is that windows isnt showing any error message, it just doesnt pop up.
Also I've read about sfc/scannow (if im correct).
I did that but then there was a way to convert my crashes to an .txt file but when I did that the file was empty.
CMD told me that there were system problems but I can't find out what the problems are.
Also watching youtube-videos on HD(720p and 1080p) seems to crash the vids after a random time.
This looks like an hardware error but coincidal this showed up around the same time.
One last thing is that everytime I start up my computer windows asks to scan my drvies for space(if i'm correct).
This happens every time and most of the time scans both my drives, but sometimes it's just C: or E: (C is my windows drive and driver stuff, E: is documents and other stuff).
Thsi occured rougly about 2 days after the taskmanager problem started.

I know this is a long post, but i'd rather show all I know than to keep posting things I already knew ^^

I hope you guys know how to help me!!

A:Task manager doesn't work

Ctrl/Shift/esc is the shortcut for task manager in win 7

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Hi I was wondering if someone could help me fix this its making me go crazy, I noticed I can't live without task manager, so I press alt+ctr+delete I choose start task manager and the task manager pops up but then freeze's and a window pops up saying "Windows task manager gas stopped working" when I choose "check online for a solution" nothing happens it just closes. Under the problem details it says this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: taskmgr.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc3ee
Fault Module Name: taskmgr.exe
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bc3ee
Exception Code: c0000005
Exception Offset: 000000000000d291
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 6d1b
Additional Information 2: 6d1b0fa04cd4668f1c60a18f6182d18d
Additional Information 3: 766f
Additional Information 4: 766f84c2b712029d1b8322f43d1c0d96

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

I have no clue whats the problem....not much of a tech guy.

A:Task Manager Freezes/does not work.

Do you go to launch Task Manager for a purpose? (ie; to kill a program?)

If so - then that crash is probably related to the program that originally crashed.

Run this program (an alternate Task Manager) and see if it has the same problem - http://live.sysinternals.com/procexp.exe

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I am working on the second computer in as many days that is exhibiting the following symptoms:
1. On bootup, I receive an error - generic host process for win32 services has encountered a problem and needs to close
2. I can't run regedit, cmd, or task manager. When I try, Explorer closes down, then restarts
3. The following registry entry was in HKLM\SOFTWARE\Microsoft\Windows\Current Version\Run: UserFaultCheck with a value of %systemroot%\system32\dumprep 0 -u
4. Can't run housecall from Trend Micro - tried to run but it failed when attempting to install updates (used java version, html version failed also although I can't remember why)
5. Occasionally when booting up, Explorer does not load.

The above symptoms are the same in Safe Mode.

It strikes me as quite interesting that I've encountered 2 of these in the past 2 days, making me believe there may have been a bad update or there's some virus/malware causing the problem. I ran hijackthis and looked through the log file, but didn't see anything I thought was suspicious. I'll post it just the same.

Both computers were running Windows XP Home Edition, SP3. I can get to symantec.com and trendmicro.com, but not mcafee.com. Could conficker be involved?

I appreciate any help anyone can provide.

Here's my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:37:25 PM, on 4/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.1... Read more

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When ever I hit control-alt-delete the screen flashes to the desktop and back to what I'm doing. I can access Taskmanager via right clicking the taskbar. when I go into gpedit.msc and disable taskmanager then CAD works fine except the whole disabled taskmanager.

I noticed this after I install greenbow trying to link to the office. Can someone help me figure out want is going on?


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error reads (task manager has been disabled by your administrator) why is it suddenly doing this? I didn't disable task manager plz someone help this is quite frustrating. help is greatly appreciated

A:Solved: task manager won't work!!!!!<<<

Try the instructions here: http://windowsxp.mvps.org/Taskmanager_error.htm

If that doesn't help, you may be infected with something so:
Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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