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New Yoga C930 dropping wifi

Q: New Yoga C930 dropping wifi

New YOGA C93013IKB with Bios 8GCN30WW. I have evertyhing up to date, but my wifi connection seems to randomly drop for about 10 seconds every now and then. Looking at the event viewer logs through my device manager I see an error message at the time of the wifi drops. Here is the event message I can see in the device manager Device PCI\VEN_8086&DEV_2526&SUBSYS_00148086&REV_29\4&11c95301&0&00E4 had a problem starting.Driver Name: oem46.infClass Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}Service: Netwtw06Lower Filters:Upper Filters: vwifibusProblem: 0x15Problem Status: 0x0 Do I have a faulty wifi module or is this something an update/settings change can fix? Looking through the forums with other post having wifi drops, it's recommended to uncheck a box in the power management tab but I don't even have that tab available in my wifi device. This is getting pretty annoying for something this expensive.

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RELEVANCY SCORE 200
Preferred Solution: New Yoga C930 dropping wifi

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 76.4

I like to keep my C930 in sleep mode. But sometimes after wake up, the laptop cannot connect to wifi (it cannot find surrounding wifi, and I cannot turn the wifi off). I will need to restart the computer to make the wifi work again. But when I restart the laptop in this condition, It cannot restart normally, it keeps restarting several times and until entering into repairing mode. I need to turn off the computer and open it again. It happens several times. It is hardware or system problem? And once I waked the laptop and screen didn't work. But it never happens again. Do I need to reinstall the computer or send it to repair?I just bought it for a month.

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RELEVANCY SCORE 75.6

Hello, I've problems with the Wifi card. From time to time the wifi card is not recognized correctly and it gets the yellow exclamation mark in the device manager and says the device could not be started. I tried the latest driver of Lenovo website and the latest of Intel website. Same problem. If it hppens I have to reinstall the driver and reboot multiple times and plug in and out the power (I didn't find a proper way to fix it) and suddenly it is working again for some days. I suppose Energy saving/hibernating problems but I'm not sure. I'm just afraid that my new device is having a hardware defect ;-( Does anyone else have similar issues?Any idea how to fix it? Thanks in advance,Michael

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RELEVANCY SCORE 74

I was quite concerned about the 20Mbps download speeds with this NEW laptop on my Asus AC87. It uses the 5GHz MIMO with beamforming and should get 95Mbps. My Note 9 for instance with 2 x 2 MIMO gets 95Mbps. It is a HUGE and disappointing difference. All I did was go into the settings and change the bandwidth from 80MHz down to 40MHz and so far the problem seems to be solved and it didn't affect the speed of other wireless devices. I'm wondering of course if anyone else experienced the same issues. This may mean I'm getting a lesser theoretical speed but the practical speed is what counts and it works now. Grant

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RELEVANCY SCORE 71.2

I updated my system this morning and it did download an update to my wifi card.  It download RealTek WLAN Driver -10(64) V.2024.0.2.101.   Now in the system logs it says, "WLAN Extensibility Module has stopped.Module Path: C:\Windows\system32\Rtlihvs.dll" Can I uninstall this driver to see if that would fix the issue?  If I can how would I go out doing that inside the device manager or no? Also if I can uninstall it wont Windows 10 just reinstall it once I restart the computer? Thanks, Tony

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RELEVANCY SCORE 70.4

Every now and then while working on the lenovo yoga 500 it bumps out of the home wifi. Initially i thought it was an issue with my router but later found out that my TV and phone never had this problem and was always connected to the wifi network. Windows 10 64bit operating system was pre-installed. Is there any fix or drivers to be installed? 

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RELEVANCY SCORE 70

Hey guys, Purchased a yoga 720 two months ago and in the beginning it would drop the WIFI connection maybe once a week. Over the last few days it's been dropping the WIFI connection every 5minutes or so.  After it drops it'll take some minutes to reconnect again unless I go to device manager and disable/enable the network adaptor. I've already tried updating the driver and no difference.I've already set the power plan for the network adaptor to 'maximum performance' and no difference. Surely there has to be a fix or something I can do? 

A:YOGA 720 constantly dropping WIFI connection.

Open up your Event Viewer and see if there are any WLAN errors. If there are a lot of them, then Windows update has probably wrecked something.
 
If that looks normal, download WiFi Scanner from the Windows store and see if one of your neighbors is interfering. If so, and you have a recent dual-band WiFi router, split the bands into different SSIDs, force the router to sit on a 5Ghz channel where there's no interference and force your 720 to connect to your router's 5GHz side only. 
 
If that's still an issue or you don't have a dual-band router, then start looking for things that interfere with WiFi, such as LED lighting, microwave ovens and so forth.
 
There's another thread going on this if you want to look at that.

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RELEVANCY SCORE 70

I have a Lenovo Yoga 730 with a Realtek 8822BE nic but it constantly drops the network and Windows says "The default gateway is not available". I have tried unchecking "allow the computer to turn off this device to save power". I'm currently running driver v2024.0.2.101 which appears to be the latest available.

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RELEVANCY SCORE 69.2

Ran the latest MS update to the spring update, ever since then, the wifi drops often.   The Windows 10 troubleshooter will reset the adapter and it will work again for a short time.   I have all the Lenovo updates and Windows updates.

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RELEVANCY SCORE 68.4

Hello! I've searched the posts but not found a working answer so apologies if I've overlooked it somewhere...I upgraded to Windows 10 Home, version 1803 a few days ago and have been having problems with the wifi ever since. It will connect for a few minutes and then stop loading. When I run the trouble shooter it comes up with 'The default gateway is not available' as a fix and then will work for another few minutes before breaking again. It is an Ideapad Yoga 11S and has a Realtek RTL8723A Wireless LAN 802.11n USB 2.0 Network Adapter.I have looked around online and tried the following to no avail:- Switching to Realtek RTL8723AU Wireless LAN 802.11n USB 2.0 Network Adapter (Mircosoft) and Realtek RTL8723AU Wireless LAN 802.11n USB 2.0 Network Adapter (Realtek Semiconductor Corp.), and updating and rolling back all versions to try different version.- Turned off 'Allow the computer to turn off this device to save power' on the drivers- Turned the power management to high performance for drivers- Added a password to stop auto sign in when turning on- Redownloaded the driver from the Lenovo website to make sure it is up to date. If anyone has any ideas that can help it'd be much appreciated! 

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RELEVANCY SCORE 67.6

I have just purchased a yoga 300. The WiFi keeps dropping off and is now not present in the network and Internet settings. How can I fix this.
(MOD NOTE: Message was previously placed in tag area. Edited title to make more specific)

A:Yoga 300 11BR WiFi dropping/not present in Network and Internet settings

Recently I have gotten this problem as well. I have had this computer since May 2018, about 10 months now. It says the wifi driver and ethernet are no longer physically connected. 

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RELEVANCY SCORE 62.4

Hi, I am looking for a laptop with a 4K screen. According to the specs, the X1 Carbon Gen 7 and X1 Yoga Gen 4 will have 51W battery. Does that mean even they will get the latest cpu (which some said there is not much different), they will have shorter battery life than the current Yoga C930 which has 60W battery? https://www.ultrabookreview.com/24380-2019-lenovo-thinkpads/https://www.ultrabookreview.com/24458-lenovo-yoga-c930-review/ 

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RELEVANCY SCORE 61.6

Hi, I keep getting conflicting information. Has anybody tried the Lenovo Pen Pro on these laptops? Are they fully compatible with each other? https://www.lenovo.com/ca/en/accessories-and-monitors/pens-and-supplies/pens/TAB-ACC-BO-Lenovo-Pen-P...

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RELEVANCY SCORE 58.4

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 57.2

I have the YOGA C930 (not YOGABOOK) and i am looking for the replacement for the included pen.I've searched everywhere i could not find it even in the lenovo store.Does anyone know where to buy it or order it?Thanks in advance for the help.

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RELEVANCY SCORE 57.2

I recently purchased the Yoga c930 to mainly draw on the go and do artwork in various apps and programs (mainly Photoshop, SketchBook, and Krita). However, this 2 in 1 is unable to download the wacom feel it driver ( I get a message saying that the wacom driver is not compatiable with the computer/tablet, which is wierd because the pen uses wacom aes technology) and I am having trouble with getting pressure sensitivity to work in almost everything I have tried to draw in. I even tried to change setting within the programs themselves, but the only one that really worked was Photoshop. Krita and Sketchbook still have no pressure sensitivity. There is also a Lenovo Pen Settings control panel for pressure sensitivity, but it does not really seem to make a difference in sensitivity when I change the settings there. Any suggestions as to how to get the pressure sensitivity to function properly on this computer would be greatly appreciated. I really don't want to have to return the laptop and get the Yoga 720 13" becuase this computer is really nice otherwise, but I'm starting to think that may be the only option if I want to have a better drawing experience.

A:Yoga C930 Pen Pressure

You are using a Yoga Book c930? Or a Yoga c930? Doesn't sound like you have the Yoga Book (This is the Yoga Book forum) based on the replacement laptop you would get.

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RELEVANCY SCORE 57.2

Greetings,the docked pen is not charging. It was about 60% charged out of the box but obviously ended up empty a couple of days later... I updated all kind of drivers but to no avail. Thing refuses to charge. Any suggestions?THXmx

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RELEVANCY SCORE 57.2

I have a brand-new Yoga C930 2-in-1 with a 1TB SSD and 16 GB RAM, which I'd like to run Ubuntu Linux on. I can't manage to boot from a USB (type A) pen drive yet, though. I managed to enter the BIOS (via this hint) and the "Boot from USB" option is "Enabled". When I exit the BIOS, though, saving the changes, having the USB pen drive plugged-in into the USB-A slot, Windows is booting up just normal. No USB boot happens, no boot menu is shown. Also, the usual pressing of buttons such as F2, F11, F12 or Del doesn't result in anything being shown from the BIOS. How do I boot from a USB drive then? Obviously, when there is a related option in the BIOS, it should be possible, shouldn't it?

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RELEVANCY SCORE 57.2

Hey all, just wondering if anyone has solutions for the pen failing to eject in a brand new c930? The pen ?clicks? when you press it but does not eject beyond a mm or two (so you can?t grab it).  Wondering if if there are any obvious solutions or if I should just return and get a new one.  Thanks!

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RELEVANCY SCORE 57.2

I've got problems with brand new Yoga c930. Getting BSOD all the time and it restarts. On the attemps to recover or reset the system same thing happens just BSOD. I'm able to boot live Ubintu from USB, however when I try to boot recovery Windows USB that I downloaded from Lenovo it wont boot. I can see it in the Bios/Boot menu, I changed the boot order to start USB first, disabled Secure boot, but still the machine not booting from the recovery USB. Any suggestions?

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RELEVANCY SCORE 57.2

Hi all, I ended up exchanging my C930 because of this and the new unit came with a Western Digital SSD, which is either slow or faulty or windows defender is slowing things down for no apparent reason. Could C930 users post their crystalmark results here? The crystalmark utility is now available from windows apps.  Thank you!

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RELEVANCY SCORE 57.2

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 57.2

I purchased a Lenovo Yoga c930 last week and it got delivered today. I have been experiencing issues with the sleep and power options. As soon as I click the button to eject the pen, the laptop goes into sleep mode where I have to sign in again. The situation gets worse because sometimes the laptop would shut down randomly when the pen is ejected out or it is inserted back into the laptop. Does anyone have a solution for this issue or anyone faced a similar issue? I have checked the power options and I have set the power and sleep option as never. 

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RELEVANCY SCORE 57.2

Hi!I just got my new Yoga C930 yesterday and im not sure the space key should look/feel like this. It don't have any travel distance, it's feels like a touchkey. Is it normal at this product? I'm uncertain, it's my first laptop. I made a picture from it. It's height its a little bit under of the others.

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RELEVANCY SCORE 57.2

Hello everyone! So after going back and forth which laptop i wanted i finally ended up getting a Yoga C930 which feels MUCH better compared to the 730 i had for about a day. The only concern i have for it right now is the fan noise is noticeable. I updated all of the drivers and did all of the windows updates, but it seems the fan is much more audible compared to the 730 i had. (I used the windows app and Driver Easy to do this) It's not entirely annoying but i do notice it. I also notice the laptop tends to get a bit warm. I know its only been a few hours but still its something i've noticed.  This is the exact one i purchased from Best Buy I've also noticed the Dolby Atmos Speaker System app apparently isn't compatible with my device? Also looking if anyone has recommendations on which usb c dongle to use so I can connect extra USB, display, and memory card reader? Some of the ones I?ve found on amazon don?t exclusively list if it works on the yoga c930

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RELEVANCY SCORE 57.2

Hi All, I got new laptop YOGA C93013IKB Glass 2 days ago, but I noticed that Laptop temperature is very high specially while charging or playing simple games like asphalt 9.  I opened Lenovo vantage and downloaded the latest battery firmware and BIOS update but still I'm facing this issue. Anyone can recommend a solution for this  

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RELEVANCY SCORE 57.2

Just wondering if anyone knows of any good USB-C chargers that I can use with my C930. I'm looking to leave one at home and pack the other in my backpack for charging on the go

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RELEVANCY SCORE 57.2

My lenovo c930 (not the smaller book model) did not power on last night. When i would press the power button the computer would make a stange noise, kind of sounded when a car will not power on when it has a dead battery. However, when i pluged in the charger it powered on. The battery was not dead as when the laptop powered on the battery was about 30 percent.. i just bought this laptop 17 days ago, this is quite fustrating.. The device seemed to have a couple bugs the first couple days of use but i didnt think much of it when it went away.. i hope lenovo can take care of the issue..

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RELEVANCY SCORE 56.8

From review videos, it looks like it wobble quite a lot. Perhaps those are demo units. How about real consumer units? Is the hindge loose or fairly rigid? Does it wobble if you use it on the bus or subway?

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RELEVANCY SCORE 56.8

I received this laptop as a replacememt of my defective yoga 720 the 18 October. After somw days of usage I can finally say that I ve got scammed by Lenovo, who sent me a testing unit with so mant problems! - Wacom pen and touch issues (such as ghosting and deas zones)- TouchPad gets disabled and became uselsss until next reboot. It also feels weird and it is kinda loose and imprecise! -KeyBoard acts weird and there is a noticeable input lag that I just can't stand since I am a programmer. -Hibernation/suspend/who knows who causes the impossibility to Wake up my laptop from sleep. When it happens I can only hard shut it down. - I've found some strange stats in the battery report that makes me think that I've received a testing unit with all of these malfunctionnality. My EMEA casw manager does no longee respond to my emails and I am willing to sens back this laptop and receive a refund or a new replacememt ( BUT NO MORE IDEAPAD LAPTOPS). If someone is contact with Lenovo I can send my case number. This is just unfair. Can't trust this Company. Check my YouTube Channel for the linked problems : https://youtu.be/5_daR-j7CQ8

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RELEVANCY SCORE 56.8

My new Yoga c930, will only switch on when the power cable is connected.  Is this a simple setting change? My daughter thinks this issue started after an update. Can anyone help to solve this problem?Cheers Nico271

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RELEVANCY SCORE 56.8

Yoga C930 can be powered using one of the USB type-C port using the provided 65W adapter.1. If I plug in the adapter cord in the other USB type-C port (which is not made to be used as power port) what happens?2. Can I use a Lenovo USB type-C 45W adapter with C930?Thank you 

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RELEVANCY SCORE 56.8

Today I recieved my new C930 laptop from Lenovo and right off the bat I knew that the touchpad felt bad.   The main issue with it is the imprecise touchpad.  When trying to make small movements or adjustments the cursor on screen does not reflect the movement I am making on the touchpad.  The cursor either doesn't move at all, moves in a different manner than my hand, or jumps randomly.Another major issue for me is trying to two finger click (right click).  Often times when I attempt the two finger click, it is registered as a single finger click resulting in a left click.  This problem doesn't seem to appear when I do a two finger TAP though.There are other minor issues im experiencing, but they are so minor that I would be willing to just put up with it. I've tried updating the HID-compliant touch pad and HID-compliant mouse drivers, but I am told that I have the latest drivers even though the driver versions are 10.0.17763.316 and 10.0.17763.1 respectively. (these drivers are from 2006)  I've also tried uninstalling these drivers and restarting my pc to download new drivers. Anyways, any help to solve this issue would be greatly appreciated.

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RELEVANCY SCORE 56.8

Been going along fine. Updated a new battery f/w and was successful. Opted to installed OneKey Optimizer to calibrate the battery after the battery f/w update. However after install of OneKey Optimizer now I get a BSOD. I cannot restore from Acronis backups (externally), I cannot use the Win10 Repair PC option as every avenue takes me down the Bitlocker Recovery Key (to get going again) path. I didn't know this was enabled on a new PC and there's nothing about a key or password stored anywhere. Now it's a paperweight. I've seen similar when a system change is made with encryption running. There was a way to correct or change something in the UEFI/BIOS settings I thought. This was with another brand of PC though. Anyway to get past this even if I have to reset and lose everything?

A:New Yoga C930 wants Bitlocker Recovery Key

Microsoft turns on Bitlocker by default on windows 10 if you use a microsoft account and have a compatible drive. (I always turn it off.))  You can get the key from MS.  
 
https://support.microsoft.com/en-us/help/4026181/windows-10-find-my-bitlocker-recovery-key
 

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RELEVANCY SCORE 56.8

Hi, I'm about to order the new yoga book c930, the one with the dual display (lcd + e-ink) setup. However, in my market (Sweden) only the m3 version with 128GB ssd and without pen is available as of now  Since this will be mostly a home web browsing 2-in-1 for me I'm fine with the performance and storage limitations but really would like to have a pen for it that works both for the LCD and the e-ink display for notes and sketching. Any hints as to which of all the different lenovo (or third party?) pens available that would work? Is the one that comes with the i5-version available separately? I haven't been able to find any guidance on lenovo.com and local pre-sales customer service didn't have any answer either unfortunately. Any guidance would be highly appreciated!

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RELEVANCY SCORE 56.8

Yoga C930 - plug in a Logitech mouse unified receiver in USB type A Always On port.Question:After I turn off the computer, the unified receiver will draw power from the USB port? 

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RELEVANCY SCORE 56.8

Hi. I have a new Yoga C930 (16GB 1TB 4K). I wanted to testdrive Ubuntu (18.10)  live on it. I downloaded ubuntu-18.10-desktop-amd64.iso, mounted it and copied files to a USB-A thumb drive. I booted from the USB-A following suggestions from this thread, which worked well. However, after the ubuntu splash screen it comes to a stop and shows this screen.  I did "ls" to check directories. Any suggestions?  Thanks in advance, Pallamas

A:Yoga C930 Booting Ubuntu from USB-A

Apologies. Bad USB-A drive. Boots well with new thumb drive.

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RELEVANCY SCORE 56.8

Hi, considering to upgrade the 1TB SSD in the Yoga C930 4K to a Samsung 970 EVO 2TB. Anybody succeed in doing that? What is the procedure? Thanks. 

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RELEVANCY SCORE 56.8
A:Re: Yoga C930 black screen

I'll move you to the Yoga laptop area. 

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RELEVANCY SCORE 56.8

i just bought the new c930 (not yoga book but the yoga c930 ) and i installed all upadtes etc but i have not been getting the battery i expected. when i scroll my mouse to the battery bar, it constantly shows around 6-7 hours on full charge. all i am doing is web browsing. Is this normal? i expected to get around 9-10 hours for the web browsing. Also keep in mind i am on better performance so not the best performance or anything. Ya if i lower the performance even more i might be able to get a little more but i dont think thats normal. I dont have the 4k version either just the regular. If this is expected then fine but i am not sure.

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RELEVANCY SCORE 56.8

All the testing I have done shows no Intel Thunderbolt 3 software or drivers installed under the standard current updated Lenovo configuration.  The Intel Thunderbolt control centre from the MS Apps store will not install also. The Lenovo support want me to re-image my 920 and C930 but this appears to be a waste of time if the required software for Thunderbolt 3 port does not exist and if the required Intel Thunderbolt controller chip is not installed . The Thunderbolt icon also does not appear when a thunderbolt device is plugged in.  The bios does not have the required Thunderbolt security settings options either. All of this makes me doubt that the claimed 40 gps Thunderbolt 3 ports are anything more than conventional 5 or 10 gps USB 3-c ports as that is what they appear to be setup as by Lenovo  I hope i am wrong. The required drivers are clearly visible in other similar specification Thunderbolt 3 computers e.g. HP spectre X360 but do not appear in the Lenovo C930 and 920

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RELEVANCY SCORE 56.8

I just purchased a new Yoga C930 with an integrated camera.  I have changed all the settings I can think of to activate the camera to no avail. I have uninstalled and reinstalled and still I cannot use the camera. Any suggestions?

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RELEVANCY SCORE 56.8

So i have a Yoga c930 with 8gb ram and an i7 8550u. And i also have some old linux OS's on my USB thumb drive. I can successfully boot to my desktop pc from that same drive. That pc supports both UEFI and legacy, and since the OS on the thumb drive can only boot through legacy i cannot seem to boot it on the Yoga C930. I've updated to the latest bios (8GCN32WW) and i've tried to both disable secure boot, and intel trust platform technology. Both unsuccessfully, and both disabled at the same time. Is it just not possible to boot from a legacy drive, or am i doing something wrong? Best regards, Mads.

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