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Thunderbolt Software and Firmware updates and Linux

Q: Thunderbolt Software and Firmware updates and Linux

Hello, I received the mail from Lenovo about the Thunderbolt Software and Firmware updates but from the documentation[1], I see the software update is only available for Windows 10. Is Linux affected? Should I update only the firmware? [1] https://pcsupport.lenovo.com/it/en/solutions/ht508988

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RELEVANCY SCORE 200
Preferred Solution: Thunderbolt Software and Firmware updates and Linux

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 94.8

This is a critical updates and I would like to integrate into my SCCM OSD task sequence and wondering if anyone else has done this step if so please share, not sure if it requires a restart for both driver and firmware. https://support.lenovo.com/us/en/solutions/ht508988 Thank you, Bob

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RELEVANCY SCORE 94.8

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

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RELEVANCY SCORE 94.8

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.
 
If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988
 
 

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RELEVANCY SCORE 94.8

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

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RELEVANCY SCORE 94.8

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

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RELEVANCY SCORE 94.8

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

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RELEVANCY SCORE 93.6

I have a new (3 week old) T490.  I saw this critical Intel Thuderbolt Software and Frimware Update.  It says that my type should get the upgrade.  However when I run Lvantage it shows I do not need any updates or that I have all the updates.  When I run the update on the Lenovo support web site again no need for this update at least that is what it says.  However it shows on the website that I should get this update.  Is there a way to tell if you have already recieved this update?  I am trying to figure if I have a need for this.  Thanks

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RELEVANCY SCORE 93.6

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

A:Updated! - Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad

The above document was updated on 2019-11-05 with some addition ThinkPad types. If you have previously checked the document, and your system was not listed, please check again. Thank you

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RELEVANCY SCORE 93.6

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

A:Updated! - Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad

The above document was updated on 2019-11-05 with some addition ThinkPad types. If you have previously checked the document, and your system was not listed, please check again. Thank you

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RELEVANCY SCORE 93.6

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.
 
If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988
 
 

A:Updated! - Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad

The above document was updated on 2019-11-05 with some addition ThinkPad types. If you have previously checked the document, and your system was not listed, please check again. Thank you

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RELEVANCY SCORE 93.6

Regarding the nice note pinned on Thunderbolt. I ran System Update on my P51 and no driver was offered, is there a delay to the roll out? I have had USB-C thunderbolt issues on my E570, can I expect similar updates on E570? It was not in the page but share the same controller? Can we expect any update on P50 as well?  

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RELEVANCY SCORE 93.6

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

A:Updated! - Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad

The above document was updated on 2019-11-05 with some addition ThinkPad types. If you have previously checked the document, and your system was not listed, please check again. Thank you

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RELEVANCY SCORE 93.6

I've been asked to bring the below linked to service tip to peoples' attention; the updates are being distributed through Lenovo Vantage but we do know there are systems which may not have Vantage installed through choice or corporate image policies.If you own / use a ThinkPad with USB-C or Thunderbolt controllers please visit this service tip:https://pcsupport.lenovo.com/sk/en/solutions/ht508988

A:Updated! - Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad

The above document was updated on 2019-11-05 with some addition ThinkPad types. If you have previously checked the document, and your system was not listed, please check again. Thank you

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RELEVANCY SCORE 91.6

X1 Carbon 6th Generation used with 40AF ThinkPad Hybrid USB-C with USB-A Dock and Logitech wireless keyboard/mouse combo. Two Dell mointors are connected to the dock.  About 6 months ago, the computer stopped waking up after going to sleep while connected to the dock using the USB-C cable.  The screens continue to display the proper images. However, there is no mouse pointer present, and the PIN code box does not appear.  Opening the PC and using the touch pad does not resolve this issue.  When the USB-C cable is disconnected, the PIN box appears on the laptop screen.  Reconnecting the USB-C cable seems to fix the problem.   I have been using Lennovo Vantage to maintain drivers.  Manually installing the Thunderbolt Software and Firmware did not resolve the issue.  Setting the BIOS THunderbolt settings to enable did not resolve the issue.   Any ideas? 

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RELEVANCY SCORE 79.2

In our enviornment we've had persistant issues with Thinkpad T480 and Thinkpad T490 connecting to monitors and peripherals via the Thunderbolt 3 Dock. To address this, I've been working on building reporting on the Thunderbolt Firmware version installed on all relevant computers in our enviornment. I was having sucess with this by running something like PS C:\Drivers\Win\Thunderbolt_FW> .\FwUpdateCmd.exe GetCurrentBuildID "(.\FwUpdateCmd.exe EnumControllers)"However, the GetCurrentBuild ID switch has been removed from the new version of FwUpdateCmd.exe and the packaged "Legacy" version doesn't work with the new drivers/firmware (nor does detect1810.exe which I've seen posted in a number of threads). Are there currently any comperable ways of checking what Thunderbolt firmware is installed on a given machine? This is particularly frustrating, because this was working and now we have no means of determining what firmware people are running after this update. 

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RELEVANCY SCORE 79.2

I see updates for the Thunderbolt Controller and driver have been released. I see nothing about any "fixes" in the release notes, only "enhancements". This is a little disconcerting since there have been a number of issues with the Thunderbolt controller. A manufacturer of a new Thunderbolt 3 dock has discovered problems with it. Will this controller or any related BIOS settings be fixed?
JohnD

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RELEVANCY SCORE 76.4

Hello, As informed, Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad, were released, but only the software was put into the third party catalog in SCCM. Is there a reason for this? Can it be expected the firmware piece will not be added to the third party catalog? it seems odd only half the solution would be added. ie: n22th06w.exeThunderbolt Firmware Update UtilityVersion:17.0.0.3-N22TF16W please confirm? thanks in advance,Sean

A:Critical Intel Thunderbolt Firmware Updates not available in 3rd party catalog

just to add more info. It would appear the driver availability is sporadic at best based on the article ID's listed for each model in the 3rd party catalog   Can we expect this to be cleaned up? https://pcsupport.lenovo.com/sk/en/solutions/ht508988 Thanks,Sean

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RELEVANCY SCORE 76.4

Our organisation is ready to update Critical Intel Thunderbolt Software and Firmware Updates for Thinkpads with Vantage and Update retriever from local repository.  We downloaded everything releaded TB3 for X and T series. We put them Active from Test-status.  Thinkpads have Vantage versio 4 or 20, mostly 20 (Enterprise versio). Vantage do not show this TB3 fw update for any model we have. UEFI fw is showing like drivers we have Active-status. Why TB3 fw is not showing? How to fix this?

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RELEVANCY SCORE 76

I'm running a T440s with two type A02 Ultra Docks. My OS is Linux Mint (currently 18.3, shortly to be 19.3). I have one dock (manufactured 14/06) with out of date firmware that I'd like to update to see if it resolves a problem (flickering display when laptop reconnects -- I've been using a KVM switch with two laptops). The newer dock is a replacement which hasn't exhibited the problem. It may be a hardware fault but would like to try a firmware upgrade. How can I do this? (ie., without re-installing Windows just to run this) My laptop doesn't undock properly -- I get a blank screen on both laptop and monitor. I know of but haven't tried the dockd solution available from github; I'll wait until I've tried a newer Linux kernel first. It would be helpful to know from now on what minimum kernel release is required for docking station functionality to work.

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RELEVANCY SCORE 75.6

Hi all,After reading a critical flaw in the USB-C firmware of Thinkpads, my X280 included, I followed the instructions fromhttps://pcsupport.lenovo.com/sk/en/solutions/ht508988 and even tried replying (I could not reply, maybe the thread is locked...) in this related thread: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Updated-Critical-Intel-Thunderbolt-Software-a... At the moment I am stuck with my X280 (with Windows 10) not charging via the USB-C port or the USB-C thunderbolt port... I also keep refreshing Windows Updates and Lenovo Vantage, both not giving me anything about firmware and Thunderbolt updates... For now I will try the firmware  n20uj21w.exe from the Lenovo download site here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...*Why does Windows 10 nor Lenovo vantage tell me about this firmware update? My BIOS firmware version remains at 1,35 even after refreshing Windows Updates and Vantage... Please help...

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RELEVANCY SCORE 73.6

P51 BIOS Update v1.21 & Later advised support for Pre-Boot ACL option on Thunderbolt devices providing the  P51 ThinkPad is running Thunderbolt software version 17.3.73.350 or higher and Thunderbolt firmware NVM 26 or higher (see release notes extract below): *** Extract from n1uuj13.txt release notes ***[New functions or enhancements]- Supported Pre-Boot ACL option for Thunderbolt device on pre-boot environmentin ThinkPad Setup - Config - Thunderbolt 3.(Note)To use this feature, System need to updateThunderbolt software to version 17.3.73.350 or higher andThunderbolt firmware to NVM 26 or higher.***Current Thunderbolt Software / Firmware available for P51 (20HH, 20HJ) from Lenovo support website is 17.1.64.250 / 15. When will latest P51 Thunderbolt software / firmware compatible with above BIOSPre-Boot ACL enhancement become available? I note you have released Thunderbolt software version 17.3.74.400 for P51 (20MM, 20MN) which does satisfy the above BIOS Pre-Boot ACL enhancement requirement, and should be compatible with P51 (20HH, 20HJ) as both use the same Thunderbolt 3 Controller, viz Intel JHL6340 / Device ID 15D9, but this section of support website doesn't include the latest Thunderbolt 3 firmware. When will the latest firmware release be added?  Keith

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RELEVANCY SCORE 71.6

Hello! Please add support to update ThinkPad X230 BIOS and firmwares and Ericsson H5321gw/C5621gw/N5321gw Mobile Broadband Firmware under Linux using project fwupd.org  Gnome Firmware Update tool.This is strongly need to add because Linux and open source OS and software for them has future!

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RELEVANCY SCORE 70

Hi, My Laptop is a ThinkPad X1 Carbon 6th Gen - Type 20KHI haven't noticed a problem whit my Thunderbolt yet. I tried to follow the instructions regarding the critical update of the driver and firmware of Thunderbolt device: First I installed as suggested the driver/software and now the installed driver version isdisplayed in Device Manager 17.4.80.94displayed in lenovo site 17.4.80.550In Device Manager -> System Devices I can see the Thunderbolt controller   But when I try to install the firmware version 17.0.0.8-N23TF18W it crashs and I get the following error:  In the BIOS, I have the "assist mode" disabled and under I/O, the thunderbolt option is enabled. It seems that updating the firmware is crucial for our laptop because if we don't, it will damage the connectivity of Thunderbolt. So how I'am supposed to handle this ??

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RELEVANCY SCORE 69.2

I just got my X1 Extreme yesterday. I updated the BIOS to 1.15 and also updated other drivers. The one pending thing is the Thunderbolt firmware update utility. The first pop-up says "do not connect any Thunderbolt device", but then a second pop-up right before the firmware update says "connect at least one Thunderbolt device. I cancelled the update for now due to the conflicting pop-up messages. Note - I do not have any Thunderbolt devices connected to my X1E laptop. Can I upgrade Thunderbolt firmware safely with no Thunderbolt devices connected, or?

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RELEVANCY SCORE 69.2

Hello,the thunderbolt on my X380 Yoga completely stopped working. As I try to connect a P27h for instance, the laptop charges but does not recognize the monitor or USB Hub.I installed every update available on system update and tried to update the Thunderbolt Software and Firmware. The software installed fine but upon updating the firmware the following promt appears:    When I check the version inside the Thunderbold software, this is what shows up:    I am running Windows 10 Home 1803. Any idea why this is not working? Is my thunderbolt controller not working properly?Thanks

A:Thunderbolt not working / Unable to update thunderbolt firmware

There is an issue with the update for the tunderbolt firmware when updating through the system update utility. This is a known issue that the Engineering department has been working on. The only known resolution to this issue so far has been to replace the system board. Im sorry for the inconvenience this is causing. If the device is still under warranty i would speak with the support center to have a tech install a new board.

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RELEVANCY SCORE 69.2

Because I didn't liked USB 3.0 ethernet chipsets and USB-based ethernet cannot bear some network-intensive tasks, I wanted to use PCIe-based Thunderbolt ethernet controller on my XPS 15 9550. As there is no Thunderbolt 3 "PCIe" ethernet adapter (except docks), I chose to buy Apple Thunderbolt 3 to 2 adapter and Thunderbolt 2-based ethernet adapter.
I plugged it into the XPS 15 9550 (tested with BIOS 1.1.19, 1.2.14, 1.2.16 and latest Thunderbolt firmware with NVM version 16), and the PCIe device did not pop up. Instead, only USB billboard device is appearing saying that "Alternate Mode configuration not attempted". Both Windows 10 and Ubuntu 16.10 failed to detect the device. I moved this configuration to MSI GS63 laptop, and it detected ethernet controller successfully (that laptop utilizing NVM firmware version 18).
It seems that other vendors are affected with lower NVM firmware version involving setup with Thunderbolt adapter: see the case of Lenovo too. Do you have planned Thunderbolt NVM firmware update for XPS 15 9550? Looks like XPS 13 9360 is using newer Thunderbolt NVM firmware version, though.

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RELEVANCY SCORE 61.6

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 61.2

I am trying to use a 3rd party external GPU enclosure that attaches via thunderbolt, and when attached, I got the message pop-up that external GPU support was not enabled by the vendor, and as such the device will likely not work? Has Dell locked the Latitude 7480 down to no external GPU support?

A:Latitude 7480 - Thunderbolt 3 - Thunderbolt software say external GPU support not enabled?

Probably.  I read somewhere that since Dell is pushing their Alienware external GPU stuff that uses a proprietary connection, they never enabled external GPU support via Thunderbolt.  

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RELEVANCY SCORE 59.2

I note a new P51 (models 20HH, 20HJ) Thunderbolt Firmware update has just been posted on the support drivers page (24 Jul 2018) which is great news, but it's release note refers to Thunderbolt driver / software version 17.3.74.400. The Thunderbolt driver software currently available on the P51 20HH, 20HJ support drivers page is version 17.1.64.250, which is quite old. Please would you also put the latest Thunderbolt Software on this support drivers page. BTW: The P51 (models 20MM, 20MN) support drivers page does has the latest Thunderbolt Software (17.3.74.400), so I assume this could be installed on a P51 (models 20HH, 20HJ), as all models use the same Thunderbolt controller - ID 15D9 (Intel JHL6340).

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RELEVANCY SCORE 59.2

My software version is 17.4.78.500; App Version 17.4.78.15; Service Version 17.4.78.14 and Controller Driver is 17.4.78.21.  It's listed as the newest on my Drive update page.  NVM Firmware is 23.00.  Please help as I got the the window warning message to not use suspend or power down and when I click OK, it bombs out.  Will not update.  I have unpluged all USB-C software, when I try.  The instructions are kind of misleading..    Thank you.

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RELEVANCY SCORE 59.2

I tried to update my thunderbolt software and as a result, anytime i plug my charger into the USB-C Connector - the one closest to the rear of the machine, the screen wil cycle on and off indefinitely. It will work normally in thunderbolt 3 connector, the one closer to the front of the machine. https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-P-SERIES-LAPTOPS/THINKPAD-... https://download.lenovo.com/pccbbs/mobiles/n27ti03w.txt

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RELEVANCY SCORE 59.2

Hello, I update my laptop with lenovo vantage and i have a problem with thunderbolt. (Thinkpad P51 -I have a twice notification at each reboot and sometimes in a random use. Any solution ? Thanks  

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RELEVANCY SCORE 59.2

Hello, I am trying to use a Thunderbolt 3 to Thunderbolt 2 adapter (StarTech brand) to connect my P50 to a Resident Audio T4 Thunderbolt audio interface. The device is briefly detected and then disappears. I have been doing some research to resolve this issue and a few users have said that updating thier Thunderbolt NVM to 18 add compatibility with the adapter.  Would it be possible to get an upgrade from the current NVM16 to NVM18? Current P50 firmware (NVM16) link here:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50... I have already attempted to install the NVM18 firmware straight from Intel but it looks like the firmware is OEM specific. Thanks!

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RELEVANCY SCORE 58.8

So, brand new WD15 connected via USB-C to an Inspirion 7000 7278 laptop under Linux. No complaints with the display, ethernet or USB-ness. I did notice, however, that there is a newer firmware available. No biggie, I boot into windows and attempt to flash the update. And then I get the 'no thunderbolt dock found cannot flash...'
So, just how are we supposed to flash firmware on the dock if we don't have a thunderbolt connection?

John

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RELEVANCY SCORE 58.8

When installing the thunderbolt firmware update utility I receive the following error: "No active Thunderbolt(TM) controller found in the system or Thunderbolt software is not present in the system. Make sure you have Thunderbolt software installed. Then connet Thunderbolt device and press OK to retry or cancel to abort firmware update process." I have the software installed. And the thunderbolt port doesn't give power to my TB16 dock (no light when plugging the cable in unlike on my dell precision work laptop).

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RELEVANCY SCORE 58.8

For some reason the firmware for thunderbolt won't update on my p70. I've tried installing from a command prompt and using the installer. Either way it seems to work but the firmware version doesn't change. I have the hdmi cable connected to a monitor and have the thunderbolt software running. I've rebooted and tried again. I've booted into safe mode then rebooted and tried again. I've uninstalled the thunderbolt controller and tried again all to no avail. Ideas anyone? Thanks in advance.

A:P70 HDMI Thunderbolt Firmware won't update

Badhabit_wb,
 
I'm sorry to hear the Thunderbolt firmware installation was unsuccessful.
 
Lenovo is in the process of publishing a Service TIP that includes step-by-step instructions on how to check the Thunderbolt firmware version as well as a comprehensive guide to installing it.
 
I will post the link here once it goes live in the next day or two.
 
Thank you,

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RELEVANCY SCORE 58.8

I cannot get my T570 to update the Thunderbolt Firmware.  I have looked and followed all previous posts and still get error messages.  

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RELEVANCY SCORE 58.8

Hi, What should be the "standard" version of the Thunderbolt firmware for a recent T570 20H9 machine?When I look at my configuration, I see 4.0.4 ... (see below jpg file)But the AKITIO manufacturer of the Thunderbolt T3T adapter requires a revision 16 for the firmware (Thunderbolt software number is ok as it should be at least 15.3.40.275). My external Thunderbolt disk is a Rugged "RAID-0 mode" 4Tb diskSo I use  AKITIO T3T adapter to connect Thinkpad thunderbolt-3 portto my external diskI can not find revision 16 on the Lenovo site ...Any advice? Regards


























Thunderbolt system tray 03.jpg ?148 KB

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RELEVANCY SCORE 58.8

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

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RELEVANCY SCORE 58.8

Hello, I keep getting this warning. I see that this is the latest firmware.Why do I keep getting this info and how do I remove it? 

A:Thunderbolt firmware detect tool

Just wondering.  Are you running Vantage to check for updates?  I get that whenever I check for updates.  IF I dont check for updates it doesnt come up.  The other way it doesnt come up is if i disable Thunderbolt in BIOS.  BUT if I disable it in BIOS I get a fault error when I run Vantage to check for updates.  A Lenovo Employee says that it shouldnt generate an error and they are trouble shooting that.
 
https://forums.lenovo.com/t5/Pre-Installed-Lenovo-Software/constant-faulting-of-FwUpdateCmd/m-p/4189...

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RELEVANCY SCORE 58.8

Hello to everyone, Since some weeks, Lenovo Vantage is showing up Thunderbolt Firmware update tool 17.0.0.3-N27TF16W to update firmware to NVM 20. I tried to install it multiple times, manually and via Vantage, but no success. Although there is no error or warning during installation, Lenovo Vantage keeps showing this update, and according to Thunderbolt software, installed firmware is NVM 14. Thunderbolt Controller driver version is 17.4.80.94. All other updates of my laptop are installed (including BIOS, Windows,...). What can I do ? Thank you for your help. Fred  

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RELEVANCY SCORE 58.8

Anyone see this issue before? 

When I start the update, Thunderbolt doesn't appear in the device list. When the update starts, I briefly see the device in device manager, but then the update fails with this error. Then, Thunderbolt disappears from Device Manager. It's almost like Thunderbolt isn't turned on. I've tried disabling and reenabling in the BIOS to no avail. 

*** Dell Thunderbolt firmware update started on 12/15/2017 at 16:32:51***Command: C:\Users\grifttu\Downloads\Intel_TBT3_FW_UPDATE_NVM16_8FDJ2_A06_4.16.00.005.exe
Starting FW Update....***TBT GPIO power is turned on.Can't find Tbt controller, Power on Tbt controllerThunderbolt Firmware Update C:\Users\grifttu\AppData\Local\Temp\DELB518.tmp\Intel\FwUpdateCmd.exe /s up1 C:\Users\grifttu\AppData\Local\Temp\DELB518.tmp\Intel\0X06E4_secure.bin /s up1 C:\Users\grifttu\AppData\Local\Temp\DELB518.tmp\Intel\0X06E4_secure.bin FAILED: FwUpdateExceptionsCode 0x10bSystem TBT NVM Current Version:BCD:00000008: New Version:BCD:00000008Power down Tbt controller***TBT GPIO power is turned on.
Error: Unhandled Error
An unexpected error was encountered. Please record the error return code and report back to technical support.
Exit Code = 10 (Unspecified Error)***Thunderbolt Firmware flash finished at 12/15/2017 at 16:33:58***

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