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SURT error 0xc8000247 and Windows update service isn't running

Q: SURT error 0xc8000247 and Windows update service isn't running

Hi all-

This is my first post so hopefully I'm doing it correctly.

I've been having issues with my Windows update service not checking for updates since it says the service isn't running. I have tried various other fixes that I've seen in other threads such as running Malwarebyte and FSS. When running those tools, no issues were found.

I downloaded SURT, and while the installation will initialize, it stops and gives me a 0xc8000247 error.

I ran sfc /scannow and have attached the log file below.

I have also enclosed the CBS logs as requested.

I am running Windows 7 Professional (64-bit) and have SP1 installed. Please advise if there is any additional information that you need. If it matters, the computer in question is an HP Pavilion DV8.

Thank you,

Tom

RELEVANCY SCORE 200
Preferred Solution: SURT error 0xc8000247 and Windows update service isn't running

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: SURT error 0xc8000247 and Windows update service isn't running

Did you not think it might have something to do with the non-genuine notification you're also almost certainly getting?


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 2 answers
RELEVANCY SCORE 139.6

Please help me out - I replaced my defective HDD with a new Samsung Spinpoint HDD, re-installed my Windows 7 image using the recovery DVDs, and can't update windows at all after that. I tried following the steps from Windows Update Posting Instructions - System Update Readiness Tool (SURT) and could not install that update either - got the attached message.
Thanks in advance,
Mike

A:Windows Update not running. Error Code 0xc8000247 when running SURT

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 9 answers
RELEVANCY SCORE 124.8

Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-

1. System Update Readiness Tool installation resulted in error:0xc8000247.

2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)

When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.

Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.

A:Cannot install Windows Updates & error 0xc8000247 while running SURT

Any Help?

Read other 1 answers
RELEVANCY SCORE 84

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

 
Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product
Download and install it.

Read other 97 answers
RELEVANCY SCORE 83.2

Laptop HP G72
I installed a new HDD, WD black series 750 GB, was WD black 500GB
W7 OEM came with the laptop.
placed an image on it with Acronis for C-D and E drive.
After this windows did not update.
Tried to make legitimate through the internet and phone. No result.
When I tried the phone however, windows did start to update. But because it was 02:00 at knight I was happy and shut down the laptop. Wanted to update next morning. Next morning.....no updates possible. Phone registration did not work to get it legitimate any more!!!!!

Installed W7 with the DVD I created when the laptop was new, same result.
Looked for the error code: 0Xc8000247.
Found out that one solution could be the missing intel RST driver (thanks to this forum).
Tried to install Intel RST and installed latest Java. Error because microsoft .NETFramework 4.5 is not installed.
Tried to install microsoft .NETFramework 4.5: error, not able to install.

I even tried this found in thread on the forum:
Windows Update not running. Error Code 0xc8000247 when running SURT

======================
Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.
===================================================
NO LUCK
Now I do not know anymore.
I would appreciate any help on this.

Thank you,
Ed.


Code:
Diagnostic Report (1.9.0027.0)... Read more

A:windows does not update after new HDD installed error 0Xc8000247

Try to install Windows following this tutorial Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 82.4

After I had to replace my hard drive due to impending failure, I restored for mirror image. when I booted up I got the Genuine Windows BlaBla must run windows update activation and got this error message 0xC8000247.
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BF020AC4-5D67-42D6-B842-7D0F020AB6CF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Editio... Read more

A:windows update activation error code 0xC8000247

See http://social.technet.microsoft.com/Forums/windows/en-US/c2cdae53-b2e7-425a-9f02-bbb13336da75/diagnostic-report-1900270?forum=w7itprosecurity .
 
Louis

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RELEVANCY SCORE 82.4

hi ..., i need help regarding the windows update issue.
i'm using windows vista business sp2 running on lenovo thinkpad sl300.
i want to upgrade my harddrive since i need a bigger capacity. so, i try to move my data on old harddrive to a new one.
i'm already try to migrate my harddrive several ways:
1. i try to clone my harddrive with sector by sector copy
2. i try to use rescue and recovery (utilities from thinkvantage)
3. i try to use backup and restore center (windows complete pc backup)
all of them give me the result, everything works just fine, except i no longer can run windows update and all related to it, for example microsoft security essentials.
i already try to fix the windows update with microsoft fix it
http://support.microsoft.com/kb/971058/en-us with normal and  aggresive mode, none of them works.
can anyone help me on this?Regards, Ferry Huang

A:Windows Update Failed Error Code 0xc8000247

but when i register the dll, there are some error saying the dll is missing or not valid (something like that),
maybe some DLLs are damaged.

Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

sfc.exe /scannow

Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)?


best regards
André

[1]
http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token

[2]
http://support.microsoft.com/kb/929833 "A programmer is just a tool which converts caffeine into code"

Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Read other 36 answers
RELEVANCY SCORE 79.6

Dear Sevenforums,

I just installed a new HDD by WD into a HP DV7T (2008), everything has been going well up until I tried to Update Windows. I did not retain anything from the previous installation as the previous hard drive up and quit on me!

I activated windows and had it confirmed as genuine.

I followed the instructions posted on another page and tried to install SURT and got an error: 0xc8000247.

I was hoping for some suggestions, Direct X , Java, MSE and Mechwarrior Online wouldn't install.

Perhaps a driver issue?

Have a great day all!

Sincerely,
Noodle123

A:New HDD, Windows will not update, cannot install SURT error code below

This error is due to problems with the hard drive drivers.
First, open Device Manager, and click on View > Show hidden devices

Are any devices showing with yellow triangles or red crosses?
If so, Uninstall them, then reboot and see if that cures the problem.

if not...

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 4 answers
RELEVANCY SCORE 77.6

Windows update cannot currently check for updates because the service is not running a restart may be required.

I've restarted multiple times and it still does not work.

When I go to Services Windows Update does not show up
I'm running Windows 7 64bit

I attached 2 screenshots

The first one is of the Windows Update error I'm getting

The second one is of the Windows Services I have to prove that Windows Update isn't showing up at all.

Help Please.

A:Windows Update Service Not Running Error

Please follow the instructions here.....
Windows Update Posting Instructions

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RELEVANCY SCORE 76.4

I am going to ask a quick question while SURT is running on my laptop. I am very vulnerable on that pc as the updates have not updated since reinstall of win7 sp1 yesterday. Can I turn off my internet connection while that program is running? Thank you.

A:Running SURT for update problems-Compaq C62 laptop

Since no one has offered any advice, I just kept truckin'. I downloaded and I ran the SURT package. I have been at all of this since 11 this morning and succeeded in downloading 148 windows security updates. I was told after reinstalling sp1 there would be around 200 but the windows update menu indicated that 68 were "recommended" not important. That would bring the number to 196. I think I will just not worry about those 68 as they are not "important". Hope I am back in safe territory.

Read other 4 answers
RELEVANCY SCORE 76

I am trying to install .net framework and keep getting error HRESULT 0xc8000222. As a result I attempted to use windows update and realized it is failing. It says the service is not running. I tried installing Windows6.1-KB947821-v25-x64 and it also fails with error code 0xc8000222.

I tried to start services (using elevated command prompt) and here are the results:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net start bits
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>net start wuauserv
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>NET START BFE
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


Any help would be greatly appreciated!

A:Windows Update failed with error 0xc8000222, Service not running

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

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RELEVANCY SCORE 74.8

I'm writing this post to document an unusual fix for an unusual error.
 
I had MSE updates failing on a reinstalled machine. This didn't happen right after the reinstall, but only after a couple of days. The update fails and the error message is 0xc8000247.
 
This was due to Windows Update not working anymore. In the c:\Windows\WindowsUpdate.log file, I found several errors with error number 0xc8000247, like this one:
DtaStor    FATAL: Failed to initialize datastore, error = 0xC8000247
 
When I opened Windows Update, it showed a red error. And when I tried to start update, I got a message that the service wasn't running (it was) and that I should restart the machine. "View update history" showed an empty screen, although I had successfully updated this machine when it was reinstalled. Like MSE, Windows Update too failed only after a couple of days.
 
The solution is to install an Intel driver for high density drives. This laptop has a WD 1TB drive. Everything worked fine on this machine, except Windows Update (and hence MSE update).
You can find the driver on HP's site:
"Error Messages Appear During Windows Update, When Inserting Card or Using Live Mail"
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
 
Remark that this driver is from Intel, but HP packaged it. The laptop I fixed is not a HP laptop.
 
The reason I'm not linking to the forum page where I finally ... Read more

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RELEVANCY SCORE 74.4

Windows Update Service Not Running Error

Windows Update cannot currently check for updates because the service is not running a restart may be required

This is an Acer Iconia W500 Windows 7 Pro 32-bit tablet PC. Automatic Windows Updates worked for a while then quit working with the error posted in the subject.

The system is running Symantec Endpoint Protection v 12.1.761.4971 and I have insured that the usual problematic advanced settings of "Enable OS fingerprint masquerading" and "enable stealth mode browsing" are turned off.

I attempted the automatic Windows "fixit" function with no sucess.

I have verified that the required services as outlined in other posts on this same topic are indeed running.

I applied the recommended hotfix for 32-bit Windows 7 at KB947821 to install the System Update Readiness Tool which installed. I then ran in an ECP: sfc /scannow which ran to 100% with the message: "Windows Resource Protection did not find any integrity violations."

Attached is a zipped copy of the CBS subdirectory of Windows/logs

Here is the result of an FSS scan:


Code:

Farbar Service Scanner Version: 23-12-2012
Ran by gelinasrc (administrator) on 23-12-2012 at 16:32:37
Running from "C:\Users\gelinasrc\Downloads"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
=============... Read more

A:Windows 7 32bit - Windows Update Service Not Running Error

Try this first - while I take a look at the logs.....


Open Windows Update
Click on Change Settings
Select 'Never Update...'
Click OK
exit Windows Update
Now open Windows update again
Click on Change Settings
Select 'Update automatically'
Click OK
exit Windows Update
Open Windows Update, and do a manual Check for Updates.

Read other 3 answers
RELEVANCY SCORE 69.2

Hello, can someone here please kindly help me with my problems re Windows Update ---

I have tried to run Windows Update on my computer and received the following error message:

Attachment 275428

I have tried the Windows Update Troubleshooter for Windows 7 from "Windows Update Cannot Check For Updates" error message when you try to install updates and got this as a result:

Attachment 275430

showing that "Problems installing recent updates" is "Not fixed" and "Check for missing or corrupt files" is "Detected", while all the other problems are "Fixed".

I have downloaded and tried to run the System Update Rediness Tool for "All supported x86-based versions of Windows 7" and got the error message "Installer encountered an error: 0xc8000222":

Attachment 275431

I have followed your posting instructions and performed and completed SFC scan:

Attachment 275434

and below is the CBS file from my computer:

Attachment 275435

It seems that my computer is missing Windows 7 Service Pack 1, but when I go to Service Pack Center - Microsoft Windows, it reccommends automatic installation of SP1 with Windows Update - which I can't seem to get running on my computer. It seems that you can also download from Microsoft site and manually install onto your computer but I am not sure if I should proceed to do that...
Any help and suggestions would be greatly appreciated!

A:Win7 - Windows Update Error "Service is not running"

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

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RELEVANCY SCORE 68.8

I went to try to run some updates since I have not done so in a little while, and I kept getting an error saying "Service not running". I tried the microsoft fit program, but that did not work. Upon further investigation I found that most of the update files (the .dll) were no longer on my machine. Any help would be greatly appreciated.

A:Windows 7 Update "Service Not Running" Error

Got the same error this morning on my netbook.
Do these: Cannot Run Windows Update on a Windows 7 PC? - Help Desk Geek

And tell if it helped.

Read other 9 answers
RELEVANCY SCORE 68.8

I am running windows 7 home premium. When I click "Check for updates" on Windows Update, I get this error: "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." However, the services are running (well started, not sure if that's different), see attached.


I've tried restarting my computer several times and running the fix here: "Windows Update Cannot Check For Updates" error message when you try to install updates
I've tried manually starting the service but get this error:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net start bits
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>net start wuauserv
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>
It looks like there was a solution here (Windows 7 update "Service Not Running Error"), but it's been removed by the poster. Any suggestions? PLEASE

A:Windows Update "Service Not Running" Error

Found my answer here:Win7 - Windows Update Error "Service is not running"








  
Quote: Originally Posted by VistaKing


Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Input the commands one at a time and press [ENTER] after each command

Net stop wuauserv press [ENTER]
cd %systemroot% press [ENTER]
Ren SoftwareDistribution SoftwareDistribution.old press [ENTER]
Net start wuauserv press [ENTER]

Try to run Windows Update again

Read other 2 answers
RELEVANCY SCORE 68.8

Hi, I have seen searching for a long time to resolve my issue regarding windows update. Recently i formatted my hard drive. Upon installation of some software my windows update stopped working. Getting an error message "Service Not Running". I tried to fix using microsoft's "WindowsUpdateDiagnostic" software. It detected some errors and said resolved after fixing(except missing files).
I am unable to upload the log report as per posting instructions. Says "access denied" when i try to copy CBS folder.

Help will be appreciated.

A:Windows 7 Update "Service Not Running" Error

OK, this isn't a fix, but it's the next steps I would take because I see no one's replied to your post or mine yet. Maybe one noob can help another.

Click Start, right-click Computer, click Manage, Services and Applications, then click Services.
Scroll down to find Windows Update and double-click it.

I presume the "Service Status" is "stopped"? What's the Startup Type set at? I think it should be Automatic (Delayed Start).
If you click the Start button for the service, what happens?
That might (hopefully!) shed a little more light on your problem.
Greg

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RELEVANCY SCORE 68.8

Long story short, Ive been attempting to install Games for Windows Live however everything I have encountered so far has led me here to ask for the help of others. You see I am running windows 7 home premium 64bit and when I attempt to update windows its states that "Windows update service is not running please restart." I have restarted and the problem has persisted and I am nearly at witts end. I have checked service to see if the problem lies there but it doesn't even show up....
Trust me I have tried everything I could find and even followed the instructions posted here in the guidelines Windows Update Posting Instructions As I proceeded to run the readiness tool the program stopped and gave me this error from the Windows Update Standalone Installer "Installer encounteered and error: 0x80070424. The specified service does not exist as an installed service" Which was to be expected seeing as it is not running under the services and several other things I tried gave me this error :/

A:Windows 7 update "Service Not Running Error"

try the following link; hopefully it will help ya out. If it doesnt then post here again and i will see what else i can do.
Error 0x80070424 ocurs when you use Windows Update, Microsoft Update, or Windows Firewall

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RELEVANCY SCORE 68.8

I am running windows 7 home premium. Windows update says the service is not running, please restart. I have restarted and the problem has persisted for over a few weeks. I have checked sevices to see if it is stopped. The windows update service doesent even show up.... Is there a way the files could have been deleted? if so how do i recover them? any help would be greatly apreciated!

A:Windows 7 update "Service Not Running Error"

Click on the start orb and enter services.msc

Attachesd is a snapshot of what the service should look like when it's running:

And here's a link to an MS KB Article that has a Fix-It:

Error: Windows Update Cannot Check For Updates, Because The Service Is Not Running

Hope that helps

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RELEVANCY SCORE 68.8

My problem is identical to kpk13's posted 1 week ago, but the solution that worked for him doesn't work for me. I'm trying to run Windows update on a Windows 7 laptop I haven't used in a while, and get the message "Windows update cannot currently check for updates, because the service is not running." However, both "Background Intelligent Transfer Service" and "Windows Update" services are running, as detailed in "Windows Update Cannot Check For Updates" error message when you try to install updates". The app in .../971058 claims to have fixed the problem but I still have it. Any suggestions?

A:Windows Update "Service Not Running" Error

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 68

I can no longer get updates.

When I check for updates I get a return error indicating that the Windows Update Service is not running, checking the service I see that it is running.

I have tried removing the SofwareDistribution folder from /Windows then restarting the service that did not work.

I ran the WindowsUpdateDiagnostic tool. It found several errors that it correct but said it could not
fix the following error

Windows Update Error 0x80070003 Not Fixed

Any help would be appreciated

A:Checking 4 Updates error says Update Service is not Running but it is

Hi Mark,
possibly some file mismatches or a script error.
can you run this tool, copy/paste the output.
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

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RELEVANCY SCORE 67.6

Hello all, and thank you for any help in advance.

So a month or so back the HDD that came with my Acer started to die and I was fortunate enough to be able to save my data by imaging onto a new drive. But just a few minutes ago I got the "Your Copy of Windows is Not Genuine" message and am now freaking out a bit.

I attempted to run the activation software from Windows but I recieve an error 0xC8000247 when I tried, and Im not really sure how to proceed. The system info says Im activated and Ive never had a problem before with the genuine box or Windows Updates. Please advise.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {98BA9007-A7A8-4EAE-A995-BED88A29E047}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80... Read more

A:Windows Not Genuine with Error 0xC8000247

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 1 answers
RELEVANCY SCORE 67.2

Please help me in solving a windows update failure. I have windows 7 Home Premium SP1 64.

The two windows updates that fail are
System Update Readiness Tool for Windows 7 (KB947821)
any Microsoft.NET framework both 4.5.2 (KB2901983) and 4.6.1 (KB3102433)

I found a similar thread and followed the steps in it, but no joy.
Performed SFC /scannow, but the WRP did not find any integrity violations. I tried to run the SURT tool (same tool as KB947821) by a manual download and run but it reports the "hotfix failed to install". So I don't have a SURT tool log to submit.

What's the next step?

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RELEVANCY SCORE 66.8

I upgraded a laptops prefectly operating 160 gig HD to a new 1 Ter HD using
Ghost 11 ... have done this for other laptops before without incident.

This time all seems to be well, until I go to windows update to confirm the
windows installation is completely up to date and this is the problem.

(note: i am also not allowed to view the update history, no matter how long
i wait all i get is a blank white page)

When I click on "Check For Updates" a dialoge box comes up .....

Windows Update

Windows Update cannot currently check for updates because the
service is not running. You may need to restart your computer.

... of course i've tried that ..... and a few other fixes too ... looked for spyware
re registered DLL's ... all no go ... please
HELP !

also, if I put the drive that was the source for the clone, the 160 back in .. updates are no problem at all.

A:Windows Update service not running, can not update after HD upgrade

Welcome
Rather unique problem you have, but lets try this.
Go to the computer icon on the desktop Right click
Properties
Now look at the lower right. Do you see the Microsoft Emblem.
Maybe, you are not correctly validated and have to validate with the key number.

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RELEVANCY SCORE 65.6

Trying to update Windows and it states windows update service not running, need to restart. Ran this report as suggested. Any Help is appreciated. Not great at computers but can probably hold my own....

Thanks,

Peter


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {35D927DA-C677-431A-8164-96436A455C87}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office... Read more

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RELEVANCY SCORE 65.6

i have windows 7 ultimate 32 bit . i have recently changed my o.s. & windows update is not working . every time i try it says service not running restart computer .
i have deleted the software downloader. but its still not working please help

A:windows update . service not running

Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

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RELEVANCY SCORE 65.6

I am running windows 7 ultimate. Windows update says the service is not running, please restart. I have restarted and the problem has persisted.I have checked sevices to see if it is stopped. The windows update service doesn't even show up.... I even tried the command prompt commands but the following happens

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Princess>NET START BFE
The requested service has already been started.
More help is available by typing NET HELPMSG 2185.

C:\Users\Ryan>NET START BITS
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Ryan>NET START WUAUSERV
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Ryan>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.
Please help me....

A:Windows update service not running

Perhaps this will help:
https://support.microsoft.com/kb/2730071

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RELEVANCY SCORE 65.6

hey guys,i got a problem,reinstaled the windows that i had before(7 ultimate 32) on a new and bigger hdd,before was working,all good,now it wont update(win update service is not running),and also the search index service not working !!! please help !!!

A:windows update service is not running !!!

Start device manager. Any exclamation marks?
Start services.msc. Now click on service: Windows Update. Click start. What happens?

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RELEVANCY SCORE 65.6

I've been trying to solve an issue Windows Update has been causing for me, but I haven't been able to change any of the settings to help me figure out how to stop it.

Following the posting rules for this forum, I ran SURT, which claimed to install properly, and I ran sfc /verifyonly, which claimed I had some issues. (I wasn't sure what I needed to back up at the time, so I didn't actually run it.)

Windows update itself 'works', no errors are generated. It will automatically download and install updates, but there is one I don't want, and I can't change the settings to ignore that one update, because the 'service is not running'.

The forum attachment system kept timing out while trying to upload the CBS folder, so I used a dropbox link instead

https://www.dropbox.com/s/hvaj76kulgkkes0/CBS.zip?dl=0

Edit: running Windows 7 home premium 64 bit, accidently left that out.

A:Windows Update 'service not running'

Hello and welcome blargwall - now as I read it you cannot "hide" the update you don't want? If you are unsure of what I mean and I don't want to sound condescending - if you download the updates and in the result if you right click that update or any update for that matter - you do not want - and choose "Hide" it will not or should not reappear again. If it does as is the case sometimes just re-hide it.

Now I would be running the sfc as is and this as well because that is what I do if my machines show any signs of running not quite as they should it -they are the very basic scans and don't take long.
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
this will attempt any repairs to the filing system and I usually do both in safe mode so that there is the least interference form other material on the machine.

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RELEVANCY SCORE 65.6

on windows 7 ultimate 64 bit windows update says the service is not running and try restarting computer but that makes no difference
 

A:windows update service not running

try this,go to windows updates and change the update settings to" never check for updates",close the window,go to start and type services.msc in the search box,scroll down to windows update and double click ,make sure it is started,reboot now try.
 

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RELEVANCY SCORE 65.6

I've hit a wall with this one... I do not have the Windows Update service showing up at all and I've tried all the various bits commands and database rebuild commands, all of them say nothing exists when I try them.

When I try the SURT tool I'm provided with this error:
Installed encountered an error: 0x80070424
The specified service does not exist as an installed service.

I have had a few nasty malware viruses in the past, all of which have been removed via only using malware bytes and webroot.

Here is the FSS log I get after scanning:

Farbar Service Scanner Version: 25-02-2014
Ran by Caleb (administrator) on 07-04-2014 at 23:31:23
Running from "C:\Users\Caleb\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.
Firewall Disabled Policy:
==================
"HKLM\SYSTEM\CurrentControlSet\Services\Shar... Read more

A:Windows Update Service Not Running

You've been hit by what looks like a variant of the ZeroAccess malware.

Your simplest solution now is probably to run the Windows Repair tool - the Services Repair ONLY.
Windows Repair (All In One)

Download the All-in-one tool, and run it - uncheck everything!
Then check ONLY the Services repair option and allow the toll to do its work.

reboot, then run the Farbar Service Scanner again - post the new log and the results of attempting to use Windows Updates.

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RELEVANCY SCORE 65.6

I have a netbook computer I use sporadically and I wanted to update it but when I go to Windows Update I get a message that says it can't update because "the service is not running." It says I might need to restart the computer. Well, I've done that. My internet connection is fine. I actually think I've had this for quite a while because I can't even remember the last time I got a message for it to update. I've done everything I know to do. Any suggestions?

A:Win 7 Msg: Windows Won't Update Because Service Is Not Running

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place the file onto your desktop

Right click on FSS.exe select

Place a check mark next to the following options
⬜ Internet Services
⬜ Windows Firewall
⬜ System Restore
⬜ Security Center
⬜ Windows Update
⬜ Windows Defender

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

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RELEVANCY SCORE 65.6

According to logs my Laptop updated successfully in June 2013, last week I started getting Windows Genuine versions warnings and was prompted to validate on-line, this failed with an error message.

I have since found that windows update wont run, it always says the service is not started, I have checked and it is including dependences.

I have tried lots of things such as offline defender, malware checks etc, still not getting anywhere.

Any help appreciated, W7 64bit.

A:Windows Update, service not running

thought this may help diagnose?

from MGADiag.exe;


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BA03AC90-185A-43ED-BCA9-20224D9EC875}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnosti... Read more

Read other 5 answers
RELEVANCY SCORE 65.6

Hello. Whenever I try to run Windows Update it comes up with a dialogue box that says "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I believe my computer is Windows 7 Home Premium 32bit. I've tried a lot of the fixes that have been posted, but none of them worked. I tried running an SFC (I think that's what it was called, sorry I'm not very computer smart), rebooting my computer, and doing a system restore. Also, Windows Update doesn't show in services.msc. I saw one post that said something to do with Windows Security Center can make Windows Update do this, but my Windows Security Center doesn't work either. Whenever I try to turn it on, it says "The Windows Security Center service can't be started." Windows Security Center is also not in services.msc for me. I know that Windows Update worked 2 months ago, but that was the last time I tried using it. I really don't know how to get either of these working, I'm not sure if this is enough information for a fix or not, but I will gladly post more if needed! Help would be appreciated!!

A:Windows Update service not running

Hello Jinksey, and welcome to Seven Forums.

You can download and merge the .reg file for the listed Windows Update service in the tutorial below to restore it. You might also double check to make sure that you have the Background Intelligent Transfer Service service. It's required for Windows Update as well.Services - Restore Default Services in Windows 7

Afterwards, use OPTION TWO to reset Windows Updates to see if that helps. Windows Update - Reset
Hope this helps,
Shawn

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RELEVANCY SCORE 65.6

EDIT: I'm running the SURT now. Will add additional details to this as I have them available.

Hey guys,

Booted up my old computer (Dell XPS 8100) which I haven't used in at least 3 years. Got 22 drivers updated with an external program (Driver Booster 3) as some other forums said that an old driver could be the cause of my Windows Update not working.

But even after the drivers, I am still getting "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

Computer has been restarted multiple times and this has not fixed itself. Any suggestions?

Thanks in advance for all your help.

A:Windows Update Service Not Running

Hello and welcome to Win Seven Forum.

In an elevated command type.

net stop wuauserv

Then hit enter.

Then type.

net start wuauserv

Then hit enter.
Re-boot and try.
I would also in an elevated command run a system file check.

sfc /scannow

Hit enter.

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RELEVANCY SCORE 65.6

I am running windows 7 Ultimate. Windows update says the service is not running, please restart. I noticed in another thread that a few things were required to allow diagnosis of the problem. These were Please open an Elevated Command Prompt and run the following commands

NET START BFE
NET START BITS
NET START WUAUSERV
NET START TRUSTEDINSTALLER

post the results.

I did this and the following was received.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Tony>NET START BFE
The requested service has already been started.
More help is available by typing NET HELPMSG 2185.

C:\Users\Tony>NET START BITS
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Tony>NET START WUAUSERV
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Tony>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.
More help is available by typing NET HELPMSG 2182.

I did have a problem where BFE was not able to be run but this was rectified recently when I installed Norton Internet Security 2013.

Any help in being able to get the Windows Update Service started and running would be appreciated.

Cheers

A:Windows Update Service Not Running

Please downloadthe Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click onthe saved file and select 'Run as Administrator', and tick all the options,then click on the Scan button - copy and paste the report to your response.

Read other 9 answers
RELEVANCY SCORE 65.6

Hi, I have read about this issue with other users, saying Windows can not update, please restart. I also ran the Elevated Command Prompt with the following commands

NET START BFE
NET START BITS
NET START WUAUSERV
NET START TRUSTEDINSTALLER

and the results came back as:

C:\Users\Chris>NET START BFE
The Service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Chris>NET START BITS
System error 5 has occured.

Access is denied.

C:\Users\Chris>NET START WUAUSERV
The service name is invalid.
More help is available by typing NET HELPMSG 2185.

C:\Users\Chris>NET START TRUSTEDINSTALLER
System error 5 has occured.

Access is denied.

I also looked at Services and its seems that the Windows update is missing entirely
and when i tried to install this update: Update for Windows 7 for x64-based Systems (KB982018)it verified my windows but came back with this i recive an error ''installer encountered an error 0x80070424''

Any help getting my Windows update restarted would be greatly appreciated.

Many thanks and Kind Regards in advance

Chris

A:Windows Update Service Not Running

Further to my ppost, I just found some rootkits which maybe are causing the problem?

Performing miscellaneous checks:
* ALERT: ZEROACCESS rootkit symptoms found!
* C:\Users\Chris\AppData\Local\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\ [ZA Dir]
* C:\Users\Chris\AppData\Local\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\@ [ZA File]
* C:\Users\Chris\AppData\Local\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\L\ [ZA Dir]
* C:\Users\Chris\AppData\Local\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\U\ [ZA Dir]
* C:\Windows\installer\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\ [ZA Dir]
* C:\Windows\installer\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\@ [ZA File]
* C:\Windows\installer\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\L\ [ZA Dir]
* C:\Windows\installer\{678e0b4f-17c9-f768-10f6-97e8ee0ffbb1}\U\ [ZA Dir]
Checking Windows Service Integrity:
* Windows Firewall Authorization Driver (mpsdrv) is not Running.
Startup Type set to: Manual
* BFE [Missing Service]
* iphlpsvc [Missing Service]
* MpsSvc [Missing Service]
* WinDefend [Missing Service]
* wscsvc [Missing Service]
* wuauserv [Missing Service]
* SharedAccess [Missing ImagePath]
Searching for Missing Digital Signatures:
* No issues found.
Checking HOSTS File:
* No issues found.
Program finished at: 10/21/2013 12:14:54 PM
Execution time: 0 hours(s), 4 minute(s), and 1 seconds(s)

When I run TDSS rootkit removing tool and Malwarebytes it can not find anything to remove... if this is to blame, has anyone got any hints, many thanks Chris

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RELEVANCY SCORE 65.6

Hi,

For windows 7 Home premium system, windows update is not running. the error shows as:

"windows update cannot currently check for updates because the service is not running"

Also when trying to enable antivirus. It was not being enabled. But did a complete scan of system and removed 2 Trojans

For this problem, i tried these various solutions, but haven't rectified this issue.

when i checked services.msc file, there are no windows update and Background Intelligent Transfer Service(BITS) available.

I tried to fix it by using WindowsUpdateDiagnostic, MicrosoftEasyFix50202 and Fix wu tools. but its of no use. I tried to import registry key for wuauserv.reg and bits.reg using PSTools, but there is no impact.

I tried the following update, which gets an error "installer encountered an error 0x80070424 the specified service doesnot exist as a installed service"
Update for Windows 7 for x64-based Systems (KB3102810)


I'm unable to rectify the issue by using the solutions provided by microsoft forums. I think this problem had existed since last 6 months, but i have identified it recently.

I have attached the winowsupdate.log file to this thread for reference.

Please do assist in this issue. Awaiting for your response.


Thanks,
Rajesh K.

A:windows 7 update service is not running

Hi Raj,
certainly looks like your trojan totally borked WU.
Suggest you
reset MS firewall
https://technet.microsoft.com/en-us/...(v=ws.10).aspx
then
Malwarebytes free, (uncheck trial enable rootkit in dashboard)
then
ESET on line dissable any other AV you have.

Roy

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RELEVANCY SCORE 65.6

hi im trying to get windows update to work, I downloaded the SURT, & it wouldn't install ERROR 0X80080005. Then ran sfc /scannow 2 times & it didn't find any errors. when trying windows update, takes a while to come up once I click on it & then it tells me "windows update cannot currently check for updates, because the service is not running. you may need to restart your computer." I have restarted several times. I even had someone online walk me through a manual cmd windows update start in command prompt. this computer was victim to some viruses, malware, & spyware, most (if not all) has been removed. so im assuming I may have missing files the sfc isn't catching. I guess I also should note im getting BSOD and they restart my computer before I can jot down the number. I did download the log checker & I uploaded the bsod zip. thanks for your help!

A:Windows update service not running.

Press Start button
in the search box type
SERVICES.MSC and press enter
In the services control panel, look for the following
Background Intelligent Transfer Service - (BITS)
open and check the startup type and change to automatic (delayed start), and accept

In Windows Update service open and check the startup type change to (delayed start) and accept.

Now try start the Windows Update service and the service Background Intelligent Transfer Service - (BITS) if are started, the service now is working.

you can try too to check if 2 more services that windows update needs, are working, open windows update service and press in tab dependencies then press in + and you will see these 2 services that windows update needs, check that are running too.

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RELEVANCY SCORE 65.6

Hello

I've been unable to run windows update due to an error that says
"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer"

I've check the Windows update service and its states that its running.

I have also followed instructions form this thread. (This was before i read not to follow post in other threads.)
Windows Update service not running


I've downloaded and ran the System Update Readiness Tool and when attemptting to install
It also pops up an error.

"Installer encountered an error: 0xc800247"

I've ran sfc /scannow the these are the results.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.

Help please.

A:Windows Update says service isn't running (When it is)

I suspect I know what the problem is - to confirm it, please run an MGADiag report, and post the results.



http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Read other 5 answers
RELEVANCY SCORE 65.6

Code:

Ran by Abhijeet (administrator) on 21-12-2015 at 18:22:27


Running from "C:\Users\Abhijeet\Downloads\Programs"


Microsoft Windows 7 Ultimate (X64)


Boot Mode: Normal


****************************************************************





Internet Services:


============





Connection Status:


==============


Localhost is accessible.


WAN connected


Google IP is accessible.


Google.com is accessible.


Yahoo.com is accessible.








Windows Firewall:


=============





Firewall Disabled Policy:


==================








System Restore:


============





System Restore Disabled Policy:


========================








Action Center:


============








Windows Update:


============





Windows Autoupdate Disabled Policy:


============================








Windows Defender:


==============





Other Services:


==============








File Check:


========


C:\Windows\System32\nsisvc.dll => File is digitally signed


C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed


C:\Windows\System32\dhcpcore.dll => File is digitally signed


C:\Windows\System32\drivers\afd.sys => File is digitally signed


C:\Windows\System32\drivers\tdx.sys => File is digitally signed


C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed


C:\Windows\System32\dnsrslvr.dll => File is digitally signed


C:\Windows\System32... Read more

A:windows update service isn't running

please help me guys

Read other 3 answers
RELEVANCY SCORE 65.6

Looks like this is a not too uncommon problem. I tried the basics (like making sure the services are running, etc.) but nothing work.

NoelDP seems to have a lot of great tips ... but I'm not having any luck.

I tried to run the SURT ... but it fails with error code 0xc800033ea and I ran Scannow 3 times but it was unable to fix files all 3 times.

I don't have any screenshots to share ... and I tried to attach the zip of my CBS logs but it's too large. The logs are over 4GB ... and zipped they're in the hundreds of MB.

NoelDP ... if you're still out there providing help ... I could use some!!

Thanks,
Steve

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RELEVANCY SCORE 65.6

I can no longer get updates.When I check for updates I get a return error indicating that the Windows Update Service is not running, checking the service I see that it is running.I have tried removing the SofwareDistribution folder from /Windows then restarting the service that did not work.I ran the WindowsUpdateDiagnostic tool. It found several errors that it corrected but said it could not fix the following errorWindows Update Error 0x80070003 Not FixedAny help would be appreciated 

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RELEVANCY SCORE 64.8

On this computer, used by my parents, I found windows updates wasn't working, service not running, couldn't start service in services. Rebooted into safe mode, found and removed malware, new scans not finding malware, have gotten windows update service set to Automatic(Delayed start) and it's running, but I still get the error "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."
SURT gives no errors
SFC Scan finds no problems
I've got no error codes

A:Windows Update Service not running after malware

Hello kevinrs and welcome to Seven Forums.

Try resetting the Windows Update components.

https://support.microsoft.com/en-us/kb/971058

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RELEVANCY SCORE 64.8

Hi all,

Fresh installation of Windows 7 Premium, windows update service not running, cannot seem to start it, any ideas?

A:[SOLVED] windows update service not running

Hi see this and try downloading and installing maually Learn how to install Windows 7 Service Pack 1 (SP1)
here are the start and run commands for win7 vista Start | Run Commands for Windows XP, Vista and Windows 7

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RELEVANCY SCORE 64.8

I recently inherited a laptop with an OEM Vista Home Premium 64 bit DVD, installed a new hard drive, added some memory, and went about setting up a system from scratch. I created two users, both administrators. Everything was fine until I noticed ACDSee 9.0 wasn't starting for one of the users, coincidentally the second one I created, while it worked fine for the first. I decided to see how up to date Vista was and couldn?t start Windows Update from either user. Windows Explorer opened, then it remained empty. I tried running both

MicrosoftFixit.wu.LB.34286362368396555.1.1.Run.exe

and

MicrosoftFixit50202.msi

but with the former it hung with

?Troubleshooting cannot continue because an error has occurred.

We?re sorry, but Windows PowerShell failed to install. Please try again later.?

and with the second it processed, then I restarted the system and it let me check for updates, but then I immediately got a window with

?Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.?

When I check services, however, I see that the Windows Update service is started and its Startup Type is ?Automatic (Delayed Start)?. Nonetheless when I restart the computer the same thing happens, it says it can?t check for updates because the service isn?t running even though it is. I also ran sfc and found some corrupted files, but they had to do with uninstall functions, so nothing changed with updates. Can any... Read more

A:Windows update wont check because the service isnt running

Hello Grabby and welcome to the forums

In order for us to best help you, could you follow these instructions please:

Windows Update Posting Instructions - Windows 7 Help Forums

I originally wrote them for Windows 7 but the same applies to Vista.

I would also like you to download and run FSS please: Farbar Service Scanner Download

Tick every box then click Scan. Post the log when it opens please.

Tom

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