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Credentials Manager - Outlook prompts for credentials after password change until credentials cleared

Q: Credentials Manager - Outlook prompts for credentials after password change until credentials cleared

We have a number of users where, when they change their network password, their Outlook will start prompting for the username and password. This will happen every day until credential manager is cleared out. Then things go back to normal, until the
user has to change their password again. It seems that once this problem happens this user will always have this problem. The users are frustrated and is very vocal about how IT can't seem to fix the problem. Any idea how to fix this permanently?
Articles I have read say this is a known issue and there isn't a fix. Office 2013 is the version.

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Preferred Solution: Credentials Manager - Outlook prompts for credentials after password change until credentials cleared

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Environment: Win7 SP1, Domain Controller/File Sever w/Server 2012 R2, Office 365
I have 3 workstations at a client site with this issue (2x Office 2016, 1x Office 2010).  It started with one PC, then a second started having the issue a month or so later, followed by a third after a few more months.  At this time, there are 5 other PCs on site that are working fine.  For the affected PCs, as long as you're logged in, there is no password prompt.  If you log out & log back in (or restart and log back in), there is no password prompt.  If you turn off the PC, turn it back on and log in immediately, there is no password prompt.  It's only if the PC is on while you're logged out for 20-30 min.  Then you will be prompted the next time you log in.  I don't see anything in Event Viewer that would indicate why this is happening.
Client logs out each night and in each morning and thus is prompted to sign into OneDrive and Outlook.  I've tried deleting all credentials from Credentials Manager, creating new Outlook profiles, running Outlook in safe mode, flushing/reregistering DNS, creating new Windows profiles, repairing/reinstalling Office, sfc, even a couple registry edits I found online, checked for viruses/malware, I've changed O365 passwords and Windows account passwords, I even completely reinstalled Windows on the first PC and the problem still occurs.  (some of these steps don't make sense because it was before ... Read more

A:Credentials Manager deletes all credentials if logged out for 30 minutes

Well you basically done what i would have done so far but what autodiscover address are you using, i would make sure its country specific.
Pinging autodiscover should reply with your DNS entry, also did the company ever have exchange on the domain? If so i would clean up in ADSI Edit.
I guess you have tried using Cache on & off in outlook? Make sure there is no GPO which deletes credentials after 30minutes.
Are you also using ADSync to syn credentials to O365?

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I have a user, that after he his computer wakes up from hibernation mode, the outlook will prompt for his credentials.

Any ideas why this happens?


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I use Outlook 2013 for four different email accounts - two hotmail. com accounts, one outlook.com account, and one sbcglobal.net POP account provided by AT&T via Yahoo.

Beginning a week or so ago, I've started getting password prompts throughout the day for the sbcglobal.net account. I select the checkbox to save the password, but I keep getting prompted for it. This happens maybe once an hour, sometimes more. It's really annoying.

I know the password I'm supplying is correct because I do get email for the account, and I've verified the password using the ATT/Yahoo web interface.

Any suggestions how to stop the repeated prompts?

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Whenever i try to log on to my work server using remote desktop on windows 7, i get the above message (with xx.xxx.xxx.xx being the servers IP adress), no matter what i try. I have allowed connections from computers running any version of remote desktop in control panel -> system and security ->allow remote access, but to no avail. I have also tried using the domain name instead of the IP, but it still wont work. I can access the server from my XP machine, so the problem must be on the windows 7 machine somewhere. I hope you can help me.

A:Windows 7 Remote Desktop says: "The credentials that were used to connect to xx.xxx.xxx.xx did not work. Please enter new credentials".

I suggest you create a new admin account and login on the machine with new created account to check the result. If the issue persists, please restart the machine with the original user account and collect the following log file for research.
Collect Event log
a. Click "Start", input "eventvwr" (without quotation marks) in the Start Search bar and press Enter.
b. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click save.
c. Right click on "System", with the same method, save it as "sys".
d. Locate the two saved log files on the Desktop and upload it.

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Hi All,
We are facing the issue for cached password if i change my domain login password all my save password in browser (internet explorer, firefox, chrome) as well skype and outlook clear automatically. 
anyone having suggestion to solve this issue

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Hi All,

I recently installed some software at work under our clientadmin login for my boss. When I log in to the PC using any profile besides admin the software prompts for admin credentials anytime it's launched. We're on a domain settings running windows 8.1 pro and we contract out most of our IT work. I've tried all the fixes I've found online and none work. I think the IT contract company may need to add the software to some sort of list to allow it to launch without admin credentials? Any feedback is appreciated, thank you for your time.

- Ryan

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The computer is a Windows 7 Pro x64 on a domain.  The user is a normal domain user with local admin rights.  He's using Office 2010 and Outlook 2010 (x86).
User 1 has the problem.
User 2 does not.
Using hosted exchange server from <g class="gr_ gr_208 gr-alert gr_spell gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="208" id="208">Appriver</g>.
User 1 always has to input his password when opening Outlook.
User 2 doesn't.
Both users use the same computer - just different profiles.
When User 1 inputs his password, if he closes his outlook or logs off the computer or restarts it, his generic credentials for his Outlook (to retain his username/password) disappear (and he's forced to input his password again once he starts up Outlook).
 His Persistence is always Logon Session.
User 2 doesn't have this problem.  The credentials stay put and are Enterprise.
What's wrong w/user 1?  I've re-created his profile 2x's on this computer.  Even on another computer - same problem.  Even while logged in as user 2, I'd create an outlook profile for user 1 and the problem still remains.  I can log in
as user 1 and make a new outlook profile for user 2, but no problems.  I think user 1 is cursed or something.  His account on the hosted exchange is no different than 30 other users - same w/his local domain account.  Yet he's the only one w/this
problem.  I even... Read more

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Hotfix KB2845626 says it's not applicable for my system. We use Windows 7 Enterprise in our company and experience the symptoms described. We have all the lates updates for Windows 7 installed.

Is there a newer hotfix available or another solution to the topic?

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My system is Windows 8-64bit.

Password was expired in the windows. I have changed the password and Login then the entire Windows Keychain for password credentials get reset as well (including shared drive credentials and outlook username/password).

In which case this will occur?

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I hope this is the right place. Somehow my Amazon ( remember password ) login got saved wrong. I could type in the correct password and get in. I went to the Credentials manger and tried to straiten it out. When I click on show password, It ask me for password. No mater what I typed in, it just kept asking me for password. Is it the password for the site or what? I have never set up a password for Credentials Manager. I'm confused.

I removed the entry, went to the site with the correct password and saved again. I still don't know which password its asking for.


A:Credentials Manager

Hi Clint,

Take what I say with a grain of salt because I have no experience with the credentials manager; however, when I tried to set up the service, it stated I have no administrative account that requires a password (which means I can't use it I guess). Anyway, is it possible that the password it is looking for is actually your login/admin account password? Just a thought. I'll keep following this thread so I can see the final fix. Good luck.

PS - I'm also wondering if your result would be different if you tried to make the changes through the IE10 interface... probably not.

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I have 4 machines on my home hardwired network, 3 W10 and one W7. Do I need the Credential Manger and Network Credentials? Can I remove or disabled them?

Thank you.

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This doesn't seem to work. I enter stuff into C-manager but I still can't seem to log onto any web sites. It does remember my network, but nothing else. I checked the boxes in IE9 tools-internet options-content-autocomplete etc. Any ideas? DO I completely misunderstand this? Help!

A:Credentials Manager & Autocomplete

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How can the Windows 7 Credential Manager be disabled? It seems to be more trouble than it's worth: it caches passwords for network shares but when passwords are changed it doesn't autoupdate and continually prompts the user. We have to manually go into Control
Panel and clear the passwords.

A:How to disable Credentials Manager?

Hi, besides uninstall Credentials Manager, you can try to change the policy settings:
1 Open “gpedit.msc”
2 Go to: Local Computer Policy----Computer Configuration----Windows Settings----Security Settings-----Local Policies----Security
3 Find the policy: Netowrk access: Do not allow storage of passwords and credentials for network authentication
4 Choose the Local Security Settings to “Enable”
Hope it helps.
Leo   HuangPlease remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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i have a major problem with the credential manager.

After my login, i go to credential manager and delete everything. Then, i restart my pc. For a really strange reason, all my credentials are there, like i haven't deleted them before!!!!!!

is there a way to get rid of them for good????

A:can't delete credentials from credential manager

keymgr.dll may have a corruption issue.
Suggest you try the System File Checker and see if it replaces keymgr.dll -
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
If no joy then you'll have to do an "in-place upgrade", aka Repair Installation. See -

Installing and reinstalling
Windows 7, specifically,
Using the Upgrade installation option
 MowGreen Update Services - Consumer Security

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Hello hamluis.
Thank-you for taking time to help me.
I would like to let you know that I contacted Bitdefender Support. With thier help, 
I have now successfuly installed Bitedefender Internet Security 2015.
However I am having a couple of small issues that I would like to iron out.
I would really appreciate a little help from an experienced person who might be able to help me fix these.
Firstly I cannot access Credentials manager in Windows 8.1 (64bit)
When I try to open it through my control panel im met with error
RPC server is unavailable.
Although it is running in my services.
Ive searched throughly for a fix to no avail.
If you can help me fix this issue would be great. its really bugging me.
I think system restore messed my system up some. and te registry is messed up a little.
If theres anyway you can help me to rectify this would be massivly appreciated.
I will also learn alot from your help.
It won't let me save minitoolbox to desktop, so i saved it to downloads folder instead.
Here is my Speccy Publish Snapshot:
Here is my minitoolbox output:
MiniToolBox by Farbar  Version: 21-07-2014
Ran by  (administrator) on 02-09-2014 at 21:56:34
Running from "C:\Users\\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
========================= Even... Read more

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i have a major problem with the credential manager.

After my login, i go to credential manager and delete everything. Then, i restart my pc. For a really strange reason, all my credentials are there, like i haven't deleted them before!!!!!!

is there a way to get rid of them for good????

A:can't delete credentials from credential manager

Same thing happens when I try to delate the old ones. Looks like a bug to me, there has to be a way to do this properly. It doesn't cause any problems but I just like to keep things tidy and simple and there are a few old computer credentials I would like to get rid of.

I havn't found an answer for this yet but I would like the old ones to stay gone when I delate them. I looked around in the registry but couldn't find them. If you find a way to do this let me know please.

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So, I have forgotten a password but it's saved in Windows 10. I can go to web credentials and see it there, but when I hit the 'show' button, it asks me to verify my credentials to see the password. I do not have a password on my local account on Windows 10, so I'm not sure what it wants me to enter to verify my credentials.

Please help! Thanks.

A:Verify Credentials with No Password

See if this past thread has anything to help you..............

Click here to enter your most recent credential on Windows 10

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Hello everybody,

I have an issues with outlook for one of my users. The outlook credentials keeps poping up. Here is what i have done so far to try and fix it.

- removed any outlook/office related credentials from Windows Credential manager
- deleted outlook profile, restart computer, remade outlook profile
- renamed ost file
- verified that "always prompt for login credentials" is not checked

I am running out of options besides reinstalling it. which i really don't want to do unless there is nothing left to be done.

can somebody help me with this. i have been working with this for almost a week now.


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Last week, I got a request from a few users if it is possible to make IE prompt to save user credentials when the users logged into a website.

I did some testing on my local machine with the following browsers:

-IE 11, I got prompted by IE whether I want to save my user credentials
-Google Chrome, the same thing as IE 11 which worked as expected
I then shifted over to the production environment where IE 10 is being used and I did not get prompted if I wanted to save any credentials.
So that leads me to believe that IE 10 could be misconfigured or should be configured in an other way.

Is it possible to force prompts from IE 10 to be shown to the users?
Note: IE 10 will soon be updated to IE 11 or Edge when we migrate to 2012 R2, so it is also possible to wait untill the migration has been completed.

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I have a couple of drives mapped as Network drives to my W7 Pro laptop. One of the network drives is on an XP machine the other is a NAS.

Everytime I access the XP drive I am asked for username & password even though everytime I enter it I tick the "Remember my credentials" box.

Is there something else I need to do in order for W7 to stop prompting me ?

A:Network password/credentials not remembered

Quote: Originally Posted by rjay

I have a couple of drives mapped as Network drives to my W7 Pro laptop. One of the network drives is on an XP machine the other is a NAS.

Everytime I access the XP drive I am asked for username & password even though everytime I enter it I tick the "Remember my credentials" box.

Is there something else I need to do in order for W7 to stop prompting me ?

Hi and welcome
Might be something in gpedit preventing it. Were the shares created in another OS, IE vista?

Ken J+

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Last week, our 3D modelling department was re-setting up two Vista Business workstations. The guy in charge, who is an ex-MS support tech complained that logging into the server for mapped drives wasn't working. My environment is simple using a workgroup model. All that needs to be done is the username and passwords need to be synced on the client and the server in order for it to work without issue. So, one station had 'remembered' incorrect credentials for that server share (which he had to show me, I've never had to go into it before) and another had the username set incorrectly. No problem.

Today he showed me another one using Windows 7 Ultimate, and it appears to be a problem. When attempting to connect to the server share it locks out the account on the Server 2003 machine, although the passwords match. No additional credentials appear to be stored. Figuring a corrupt user account, I created a new one, copied the folders over from the old one, and tried again. Same result. I've looked through the Registry, and haven't found anything obvious. There are also no login restrictions, and I can login to this account on one of the Vista stations I mentioned without a hitch.

I'm still poking around. Any ideas?

A:[SOLVED] Hidden Password Credentials?

Managed to solve it, but it was weird. As I'd said, I'd confirmed the password on a Vista station, which worked. The same password on the Windows 7 station didn't. Setting up a new account on the Windows 7 machine worked, but I wanted to keep the old settings. So I went to the server and reset the password, to the same as it was before. The Windows 7 machine began working with the regular account. The Vista machine STOPPED working, and started again once I'd reset the password on it. Now both attach to the server just fine.

I know what you're thinking, there must have been a password mismatch. There WASN'T. I quadruple-checked it on each system, along with checking things like keyboard layout and language settings, along with the fact that the same password started working after the reset. Very odd.

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I'm running a program that checks for broken links on domain pages, its called xenu.

I can't ever get it to run to 100% because every 5 minutes Im prompted to fill in the user/pass in boxes like this---> Screenshot by Lightshot

I disabled the credentials manager here--> Screenshot by Lightshot
Do you think I need to restart the comp to take action? Id rather not atm :l

I disabled the windows security for the time being here--> Screenshot by Lightshot

Yet it continues to popup, pausing my scanning in the mean time, arggg

How do I turn off that user/pass prompt?--> Screenshot by Lightshot

A:How can I disable this dumb "windows security" credentials prompts?

What happens if you enter your user name and password when it pops up then tick Remember My Credentials. What antivirus are you using and have you tried disabling the security center service if you're using a 3rd party AV and firewall

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At work, there's another server in a different domain and when accessing shares we sometime get the message prompt for credentials and system detected compromised security...etc.  It's very random in nature, although, once the share comes up it then
never prompts afterwards for that session.  It's 2008 server win 7 clients.


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Running Win 7/64 with wlm 12 (avg 2015 etc)

I can access outlook.com via ie11 no probs so we know the credentials are right.

However when we sign in on wlm 12 it won't accept the credentials. On a friend's system they have no issues with the same set-up with their hotmail a/c; we copied their server settings etc, so we know those are right.

I understand that our friends at Microsoft have changed things, not just once but several times so as far as I can see their is no tutorial to resolve this issue. Primarily MS have changed the way that Outlook.com presents security settings - something about dual verification whatever that is.

I am not against improving security, but for heavens sake lets have some documentation as to how it now works. Can any one give me step by step guide to find a way through this silly maze.

many thanks

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Do you get this when trying to access a Homegroup shared computer? The dialog box is asking for Network Credentials:

The fix was simple. I changed the Homegroup password on one of my machines and updated the password on my other machines. A lot of head-scratching over this one.

Homegroup Password - Change in Windows 8

A:Solved Homegroup Network Credentials. New password

If I prefer not to make homegroup, how should I proceed when prompted credentials?

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gang this one bugging me; IE10 on 64 bit Win 8, oem'd via HP.
Checking the Content tab of IE settings, it SHOULD be remembering logins/passwords, but in fact is hit/miss.
for instance: as long as I do not logout but merely close IE, the login will persist so that by hitting the link again I go straight to the inbox, not to the filled-in credentials login screen.
however with a couple of other accounts, no matter how I exit, once the browser is closed, the credential info seems to be lost, or unapplied. its as though I'm doing a first-time login.

anyone know what's going on here?


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Hey guys,

My name is Ryan I am the Admin at a company with a small (40 terminal) network. Currently the network is on a workgroup running windows XP Pro on all machines. We have a NAS (N4100+ Thecus) on the network with protected folders (the authetication is done by the NAS, as that is where the users and protected folders are created and managed). The NAS shows up as NT 4.9 Server and all the folders that aren't password protected are readily accessible. The first time I attempt to login to a protected folder (having not logged in to ANY protected folders at all on the network) the login works fine. But if I go to a different protected folder under a different user I am prompted for the login credentials (which i type in correctly) but it then tells me I do not have permission to view this folder. When I type in the first protected folder path it doesn't ask me for login credetials and just lets me in. I am wondering where in XP does it store the login and password info for internal network IP's login so I can delete any saved credentials.



(I posted this under networking but no one will respond *pictures everyone giving him funny looks* Maybe this is where i should have posted this?)

A:Solved: How to clear network password credentials

tools - disconnect mapped drive

*blush* brain fart

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when trying to access web credential in credential manager, it gives a error 0x80070057 (parameter error).

A:Unable to manage web credentials: credential manager gives a error 0x80070057.

Hi Field Commander A9,
If there is nothing important credential stored, you can try to backup and delete this file: CREDHIST under following path:
Reboot, it would recreate the file. Check the result.
Alex ZhaoPlease remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Hi, This is almost a clean install.
The Credentials were working perfectly for a while but now they disappear after logoff or restart.
The last thing I did (after it was still working) was installing Windows updates.
Steps to reproduce:
1. Open Credential Manager
2. Add a Windows Credential (Credential appears under Windows Credential)
3. Test the created credential (Working)
4. Log off Windows
5. Open Credential Manager
6. Credential Manager is empty
Please I need to fix that as soon as possible.
Thank you
Windows 7 pro x64

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Hello Guys
I have the following Problem with my RDP Connections. My Client is a Windows XP SP3 and the Server is a Windows 2008 R2 Server.
Now i want to establish a RDP connection from the XP Client to the Server with the built in Procotol.
My Problem: Everytime i restart my Client Machine, the password gets deleted. Because we configured our Machines like this, so on every start you have the state of origin, if you change something that should last, i can "Save changes".
But even if i hit "Save Changes" its not working, its only Saving the Username and Domain.
Where does XP store these values? My thought is to change the Location to C:\, so i wont get deleted every time i restart..
Maybe someone has another Idea?
Would be very nice if someone could help me, i would much appreciate it!
thanks in advance and best regards to all of you

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Install Windows Live Softwares create some generic card in windows account manager?, Because I have certain credentials in a PC that i dont know... but in all of forums pointed at Windows Live Programs, I would like know its is true?
The created credentials are:
virtualapp / didlogical
Username: 02fqozzbezqb
Percistence: Local Machine
Instalar Software de Windows Live crea alguna credencial Generica en la administración de cuentas de windows?, tengo varias PCs que no conozco, investigando un poco todos los foros de MS, apuntan a aplicaciónes de windows live, como
lo es mail, o essentials, o messenger, me gustaría saber si pueden confirmar si es cierto que las generan programas de Windows Live y que alcance tienen estas credenciales?, tienen algún privilegio sobre el equipo?
Articulos de referencia:
Credenciales generadas posterior a la instalación de software como... Read more

A:Generic credentials, in Credential Manager? --- Created by Windows Live Programs?

Thanks for the post!
The Generic credentials are different from Windows credentials where you can manage all windows credentials, since they are authenticated by programs
that manage security on their own rather than sending it to the Operating System.
If you are not sure of using any application program or website by that name , please delete the virtualapp user in Generic credentials. For example,
you can remove all of the Microsoft Live apps like writer, mail and so on. If this user doesn’t bother you, you can still keep it.
For the new feature Credential Manager, you can see more information in
This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer
your question. This can be beneficial to other community members reading the thread.

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My Outlook Continues to Prompt You for Logon Credentials anyone please advise what i can do to solve the issue. Thanks appreciate much.

A:My Outlook Continues to Prompt You for Logon Credentials!!

Junqi89, What version of Outlook are you using?

Most versions of outlook allow you when you go to the configuration of that email option, allow you to save the password.

like this:

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After setting up a new profile that includes an exchange server I can no longer open outlook 2003. In the taskbar there is a separate entry for outlook and one for outlook credentials. However no window opens. Clicking on the object on the task bar does nothing. Also ALT-TAB shows there is a window but I can not get to it.

Any ideas? I have tried repairing, reinstalling outlook and deleting and recreating the profile many times. Nothing seems to help.

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Hi there,

I've got a laptop running Vista that I connect to the WLAN at university, but every time I connect, I have to re-enter my credentials because for some reason the "Save this user name and password for future use" check box is greyed out in the 'Enter Credentials' dialog.

Does anyone have any suggestions?



A:Vista laptop 'Enter Credentials' won't remember username/password

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I have two issues, they are somehow related:

1- Am always prompted to enter the account credentials for an Office365 e-mail on MS Outlook.. without even closing and reopening Outlook, am suddenly prompted to enter the credentials, no network disconnection occurs during this time

2- The second problem is that I have to enter the credentials 4 times before it gets connected again! it is similar to what happens when the password is wrong, however, I just check the remember password and click on Ok 4 times and am connected
any suggestions for both problems?!
Solving the first one might ease the impact of the second...

A:Outlook 2013 keeps prompting for Office365 account credentials

Have a look at this website & see if it helps you.


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Hey there,
One of my users keeps getting this message when connecting to his Exchange server..."Logon Credentials supplied were incorrect. Blah blah blah" And I can't find what's wrong.
Yesterday, we were trying to connect to another computer on our network through explorer, and when prompted for the username and password, we got that same message.
But I wouldn't think that something as simple would mess with his Outlook.
Thinking it was his computer, I installed Outlook 2K on another computer here and tried connecting the same way, but with the same results.
Everything in Outlook is set up to connect as it should, and everything goes fine except for trying to log on to that exchange server.
Any thoughts?

A:{RESOLVED} Outlook 2000: Logon credentials error

I think it's the pollen.

Anyway, this sounds pretty straightforward to me. Either the user has forgotten the password, he is not logged into the network on that PC as himself, you need to recreate his profile on this PC, or you need to recreate his mailbox on the server.

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When I try to RDP another system with my friend typing his credentials, even when we were not able to login, tool tip exposed his password to me.

Is this some configuration or just a bug ? Not sure, but in our day to day life we often login to many servers with our credentials on colleagues systems. This is not safe.

Here in the attached snapshot somil.goyal is username of my colleague. Before \ is the domain name which I have morphed for security reasons and Qwerty1234 is his password.
Just getting "Body text cannot contain images or links until we are able to verify your account" error. Same question is posted in http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/when-i-try-to-rdp-another-system-with-my-friend/83587fde-a49b-4e0d-ad1d-d36f35233751?rtAction=1445074891006

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I have a client who just upgraded their Windows 2000 Small Business Server to SP4... Apparently when they did, it killed their SBS_LOGIN_SCRIPT.bat and (perhaps unrelated) is causing an Exchange error. The Login script isn't a big deal to me, unless it's causing the Exchange error.

When any of their clients (all Windows 98) tries to get into Exchange via Outlook 2000, it reports: "logon credentials supplied were incorrect". Outlook Web Access works without a problem. It's only in Outlook.

I've checked the RPC dlls in the registry per Microsoft's KB article, but no good. Also, the problem is obviously server-based as it occurs to all clients.

Thanks for sharing your thoughts on this one!

A:Microsoft Exchange/Outlook error: logon credentials were incorrect

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Hi everyone,
Recently, I have analyzed clear LDAP traffic which are coming to Domain Controllers and found that Outlook client for Mac doesn't encrypt LDAP traffic by default and user credentials are sending in clear text. Settings in Outlook for Mac configured automatically
when users add their Exchange accounts.
When I manually enable "Use SSL to connect" in
Directory service, then Outlook uses LDAPS, traffic is encrypted and everything is secure.

Is there is a way to enable this option automatically when user add his exchange account to Outlook for Mac?

Maybe some option should be enabled on Exchange server?

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How to force IE 11 to ask for saving credentials again for just one web site, after having accidentally sellect not to remember password for that particular site. Please, take into account that:

- I'm totally aware that storing credentials is not a good security practice, but in my particular case this is what I need to do.

- I know that reseting IE or similar approachs will do the job, but doing that I'll lost more tan 70 web sites credentials. I need a solution not involving loose all the web credentials stored.
- I also know that there is way to do the trick "lying" to IE using a modified but similar username, but this only works in some web sites, depending on the kind of login mechanism used. In my particulare case this trick also does not work.
- I also know that there was a registry hack for this particular problem, but this does not work with IE last versions.

Any help would be very apreciated.

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I have this very strange problem with my newly installed Windows 8.1 laptop, which is joined to the domain. When the logon screen appears I'm not able to log on with my credentials, the domain\username as shown are correct, but when I give my credentials
I get the error "The password is incorrect. Try again". 
I am certain that the credentials are just fine, if I choose the option sign in with different user and I use the same domain account with the same credentials it will log on into my account.
I tried to remote the computer form the domain and rejoin the computer again, but no luck. Does anyone has a solution for this? 

A:Can't login to domain account "The password is incorrect. Try again", but credentials are correct

When I choose different user and login with my account, it will logon normally. When I restart my computer it will show the last logged in account, so when I give my credentials I get the error again; "The password is incorrect. Try again".

What do you mean "choose different user and login with my account"? Do you mean logon to the account in another PC or just click "another user"?
Have you tried to logon to the domain account in another pc, then change the password, then test this issue again.
Yolanda Zhu
TechNet Community Support

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Do any of you know of a way to save your credentials? I'm using IE 11. When I do a new install, I don't want to go thru all that finding passwords thing.


If you mean for internet, I'm using Google Chrome for that with synch.

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While trying to update my router's firmware, I went to my ip addrss ( and tried (with Linksys on the phone) the login. Page opened, i used passwoprd admin and the page would time out.

Now with them off of the phone the password is not recognized. I rebooted, cleared out all and tried again. same error
This server could not verify that you are authorized to access. Either you supplied the wrong credentials(e.g., bad password), or your browser doesn't understand how to supply the credentials required.

now, if my browser does not know then what am I supposed to do so that it does?

FireFox 3.0
AVG Pro Version
no zone alarm or other


A secure site for router access? I'm not saying it's wrong, but I've never come across https instead of http for a router. Are you sure that's correct? What happens if you try just http? Or is the browser adding that when you just type the IP address?

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I was looking on my computer and found the credentials folder. I'm a novice so i'm not familiar with what this is..but there was however listed under generic credentials an email address that my husband and I used to share. It's still open but we rarely use it. Why would that email address be there with a user name and password? Also I found a list of certificates and they were from Verisign and AOL and a few others, what does this mean?




hi... all the passwords you chose to save in Internet explorer, ftp clients, MS outlook etc. are stored in the credentials folder

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I created a shared folder on a Windows 7 laptop on my network and I'm trying to connect to it with this Windows 10 laptop. I am being prompted to enter a un/pw and have no idea what to enter. The account on the Windows 7 laptop doesn't have a password.

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