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Missing Add/Remove option in Control Panel

Q: Missing Add/Remove option in Control Panel

Hello All,

I have been trying to solve a Zone Alarm problem, but the fix seems to have turned into a Windows problem. I hope someone can help me.

I've used ZoneAlarm Security Suite for several years now, but during the past year I have been unable to install upgrades. Usually the process gets stuck during the uninstall of the old version. SO this time I tried to manually uninstall first. It seemed to work (via Add/Remove Programs) and then I tried installing the new version, but it got stuck while copying files over.

On the Zonealarm Forum I got some help from someone who gave me some instructions to follow to "completely" uninstall all zonealarm (zonelabs) files. Following these instructions (which I'll post below) appeared to have removed Zonealarm, but I still could not install the new version - it got stuck at the exact same point while copying files over.

So now I don't have the old version and can't install the new version.
Now to the Windows problem. (Thanks for your patience)

Everything else on my PC seems to be working fine. Email, internet, other programs...but then I went to use Photoshop Elements and it started up by showing me the user license and asking for acceptance (which it hasn't done since I installed it over a year ago). I accepted it and then got the following message:Your Adobe Photoshop Elements username, organization, or serial number is missing or invalid. The application can not continue and must close.So I figured this meant I deleted some important file that stored my user info for Photoshop. I decided to reinstall it, but I can't uninstall it. When I open Add/Remove Programs it will populate the program list, but there is no button to click on for each item to remove it. No buttons for any program.

I tried doing a system restore to the checkpoint from the previous day (before I did the things listed below) but that did nothing. So now I'm stuck.

Here are the instructions I followed from the ZoneAlarm forum. Maybe someone can tell me if this is what screwed things up or if maybe while my Zonealarm has been down something nasty snuck in and did the job.
In SafeMode I used file search (with hidden files and subfolders shown) to find the following:Zonelabs; "zone labs"; "Internet logs"; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.*; vsmonapi.dll; vsnetutils.dll;vspubapi.dll; zaplus.*; zapro.*; zllictbl.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.*It returned 15 items which included two folders. I deleted all of them then ran the following to edit the registry:
REGEDIT4
[-HKEY_CLASSES_ROOT\ZAMailSafe]
[-HKEY_CURRENT_USER\Software\Zone Labs]
[-HKEY_LOCAL_MACHINE\Software\Zone Labs]
[-HKEY_USERS\.DEFAULT\Software\Zone Labs]So my biggest problem is that my Add/Remove function is not operating. If that worked then I could reinstall Photoshop. Then I could get back to solving the ZoneAlarm problem (or buy some different security software since it's been more trouble than it's worth).


Any assistance is greatly appreciated!

RELEVANCY SCORE 200
Preferred Solution: Missing Add/Remove option in Control Panel

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A: Missing Add/Remove option in Control Panel

Hello and welcome to TSF


Click Start, Run and type REGEDIT. This starts the Registry Editor. Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE \Microsoft\Windows \CurrentVersion\Uninstall\<Program Name>
( <Program Name> here is Adobe Photoshop Elements)
*
In the right-pane, do the following:

Double-click NoRemove (REG_DWORD) and set it to 0
Double-click NoModify (REG_DWORD) and set it to 0

If NoRemove is set to 1, the Remove button will be unavailable
If NoModify is set to 1, the Change button will be unavailable
info

This should help with Adobe Photoshop Elements.

Now, for ZA.

Try using the Windows Installer CleanUp Utility. As long as you installed the application using the Windows Installer, this utility will remove all the folders, files, registry keys, and entries from your system and allow you to start over with a clean slate.

Download the Windows Installer CleanUp Utility
Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility.
Locate and launch the Windows Installer CleanUp Utility on the Start menu.
From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button.
Once the application has been removed, click the Exit button to close the utility.

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RELEVANCY SCORE 90
A:Not able to open Add/Remove option in COntrol panel

hai....

os windows 2000 pro if u want to shutdown the system auomatically rastart the system but not shutdown. what kind of problem pls anyone idea please tell.

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RELEVANCY SCORE 89.6

Hi
Ive just switched From win 2k to xp pro (no sp yet) so i hope this isn't just me being dumb

I'm trying to resolve some hardware issues by installing / reinstalling but when i go to the control panel all there is is "ADD HARDWARE"

unless I'm mistaken this panel should read add remove hardware? This is the same for all user accounts including the default administrator account which i have never used or altered.

Please could someone give me a clue as to how to restore this option, or let me know if I'm being dim and its supposed to be that way.
 

A:Solved: missing control panel option ???

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RELEVANCY SCORE 88.8

Nothing happens when I click on Add/remove programs in Control Panel.
I am also getting a dialog box at the end of log in saying" Error loading C:\Windows\System32\NvCpl.dll. A dynamic link library initialisation failed.

A:Add/remove programs option in Control panel does not respond

Hello; Try this:

Click Start, run, type cmd /k and press enter.

Type regsvr32 appwiz.cpl and press enter.

Type regsvr32 mshtml.dll and press enter.

Type exit and press enter.

Reboot.

Any improvement?

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RELEVANCY SCORE 88.4

So all of a sudden I can't connect to the Internet. I have my wifi switch on my laptop turned on, I've done everything so far so I could get my wifi back on, but it just won't happen. I've rebooted my laptop three times already, did the same thing with the modem, and nothing.
Refreshed and still nothing.
I've uploaded an image so to have a clearer picture of things. Hope it helps.
Please help. I need internet on my laptop.
My OS is win7
 

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RELEVANCY SCORE 87.2

I'm running windows xp home edition, up to date on critical updates.

grisoft free, free zone alarm, ewido free spyware, spyware blaster, etc etc and none of them show a infection.

computer is about 3 years old a compaq presario with 512k real memory.

It came pre installed from compaq with XP home so I do not have a windows xp install diskette altho I think I did make the cd restore copies when I got the computer new.

My problem is when I go to control panel, remove software option, the screen displays Please wait while the list is being populated and it just runs and runs. I do a ctrl alt delete and bring up task manager and it shows 100 percent CPU utilization with rundll32.exe showing 99 percent cpu utilization.

computer seems to be runing ok, except for this.

my question is does anyone know what is causing this? If I delete rundll32.exe, can I restore it from somewhere as I do not have the XP install disk due to the factory XP install.
 

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RELEVANCY SCORE 83.2

i cannot find the add\remove programs in xp
 

A:add\remove programs is missing from control panel xp

run sfc /scannow from your run box , have your xp CD in the drive
 

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RELEVANCY SCORE 81.6

HelloI hope someone will be able to help me. Earlier this evening, I decided to have a look at the list of programs (via Control Panel) which I have on my pc and noticed that a whole load of stuff has been added and the 'add/remove' buttons have disappeared. Things which have been added include:BufferChmCP_Atenashokunin1configCP_CalendarTemplates1CP_Package_Variety1and many more.I've run Ad-aware and it picked up tracking cookies. Have just done a HJT log and will post it at the end of this message.My homepage is www.virginmedia.com and I'm wondering what all the other "ie.redirect.hp.com" bits at the beginning of the report relate to? I don't have any HP products (pc is a Compaq) and I definitely (well, not that I'm aware of anyway) didn't say 'yes' to installing any other software.Please please help .Thank you.AliceLogfile of Trend Micro HijackThis v2.0.2Scan saved at 23:24:42, on 13/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\RTHDCPL.EXEC:�... Read more

A:Programs Added To Control Panel And 'add/remove' Buttons Gone Missing

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

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RELEVANCY SCORE 79.6

Hi folks,
Big problems on my PC running XP Home version.

1) Control Panel has disappeared

2) All tasks that require admin rights (including correcting the clock) are unavailable and generate the following message: "Restrictions: The operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. "

3) a pop up box titled "Copying..." appears every 2-3 minutes and spends 15 seconds copying with

4) a pop up box titled "Windows Security Alert" appears every 2-3 minutes with the following text " Warning! Potential Sptware Operation! Your computer is making unauthorized copies of your system and Internet files. Run full scan now to prevent any unathorised access to your files! Click here to download Spyware Remover...". .

5) I have IE as my default browser yet every 4-5 miinutes an IE session starts up and attempts to access this URL "http://81.13.38.39/alert.htm"

6)My internet speed has reduced a lot

My hijackthis.log is

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:42:57 PM, on 1/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
I:\WINDOWS\System32\smss.exe
I:\WINDOWS\system32\winlogon.exe
I:\WINDOWS\system32\services.exe
I:\WINDOWS\system32\lsass.exe
I:\WINDOWS\system32\Ati2evxx.e... Read more

A:Control Panel Missing, Ctrl+alt+ Tab Problem; All Admin Rights Revoked; More, Need Help To Remove

Hi folks,Big problems on my PC running XP Home version. 1) Control Panel has disappeared2) All tasks that require admin rights (including correcting the clock) are unavailable and generate the following message: "Restrictions: The operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. " 3) a pop up box titled "Copying..." appears every 2-3 minutes and spends 15 seconds copying with 4) a pop up box titled "Windows Security Alert" appears every 2-3 minutes with the following text " Warning! Potential Sptware Operation! Your computer is making unauthorized copies of your system and Internet files. Run full scan now to prevent any unathorised access to your files! Click here to download Spyware Remover...". .5) I have IE as my default browser yet every 4-5 miinutes an IE session starts up and attempts to access this URL "http://81.13.38.39/alert.htm"6)My internet speed has reduced a lotMy hijackthis.log isLogfile of Trend Micro HijackThis v2.0.2Scan saved at 3:42:57 PM, on 1/19/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:I:\WINDOWS\System32\smss.exeI:\WINDOWS\system32\winlogon.exeI:\WINDOWS\system32\services.exeI:\WINDOWS\system32\lsass.exeI:\WINDOWS\system32\Ati2evxx.exeI:\WINDOWS\syste... Read more

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RELEVANCY SCORE 75.6

Hello i need some help my control panel in the start menu dissapear, first of all i had a virus that didn't allow me to launch the antivirus, so i download AVG and i unninstall my old program and i think that an infected file that have, something to do with the control panel was removed with the antivirus, and i do not know what to do, please help me
 

A:control panel missing, my control panel dissapeared and i can't use mi adm. rigths

Welcome to TSG....

To download HJTsetup.exe from TrendSecure To Download HijackThis go to the following at the File Repository
Click on the link below to Download HijackThis Self Installer:

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the right of their name should take a look at your log - please be patient.
 

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RELEVANCY SCORE 74

I am running XP SP3. When I go to Control Panel, "Add or Remove Programs", and check mark "Show updates", there is no entry for "Windows XP - Software Updates". NOTHING. I have searched the Web and have not found a fix. Can somebody please help? I would like to see all those Windows XP - Software Updates. My intention is to remove Windows Media Player 11. Thanks.
 

A:Windows XP - Software Updates missing from Control Panel's "Add or Remove Programs"

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RELEVANCY SCORE 74

I went to use "Add and remove programmes" but it is missing from control panel.

I am running Windows XP Home.

I have used it within the last few months.

Thanks in advance for any constructive ideas.

A:Missing from control panel "add and remove programmes"

Hello thefrogg

Try a system restore.

If that does not help
Do a search on your hard disk for appwiz.cpl
If it is there its should be in the System32 folder.

If its not there it may be corrupted, go to START >RUN and type SFC /SCANNOW and hit enter.

Have your XP CD ready as it will ask for it.

.

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RELEVANCY SCORE 72

Quick question, i am using a ATI radeon 700064mb pci and i was wondering what is the difference between, Display:

Plug and play = (name of card)

and

Default plug and play = (name of card)

What happens when i put it on default, more graphics, sound better, faster load times , what?

thanks.
 

A:Question about an option in my control panel

Hi U2K,
My guess is probably nothing. If the default means regarding a monitor that doesn't return a plug and play code to the os, it only allows the most common refresh rates at common resolutions.
If the card identifies the monitor properly, it should disable any resolutions or refresh rates that that specific mon can't or shouldn't run.

Just my .02
 

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RELEVANCY SCORE 72

1. When trying to open existing or new graphic email attachments, the following error message appears: "This file does not have a program associated with it to perform this action. Create an association in the Folders Option control panel." Where do I find this?
2. Have not been able to download Adobe Flash Player. Each time I click "Download" nothing happens. Could the Norton security program be part of this problem?
 

A:Folders Option control panel

Right click on the attachment that won't open and 'save as', save to your desktop. Right click the file and go to 'open with' and choose which program you would like to open the files as a defualt. Make sure the 'Always use the selected appication for files of this type' checkbox is checked and open. Now when you open the attachment in outlook, it should load in the application you selected.
For Flash, go to www.adobe.com and search for standalone flash install. You should find the download page and be able to download a setup file to run locally which shouldn't be affected by norton or any other programs,
Hope this helps,
Stu.
 

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RELEVANCY SCORE 72

How can a remove or add options to the control panel? in Xp Sp3. Freeware maybe? thanks
 

A:Control Panel Option Removal

what options? You can use group policy to hide/show the control panel and/or allow/stop users fiddling with it.
 

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RELEVANCY SCORE 72

I have been trying to get bluetooth to work on my computer but keep failing.

When I went here ...

http://support.microsoft.com/kb/883258

.. I noticed there should be a bluetooth option in control panel requiring it to be activated. I dont have this and I am running XP with SP2.

How can I get this onto my computer?

Thanks
Dz

A:No Bluetooth Option in Control Panel

Hello Dezzmo, Welcome to TSF!

Have a look at this article... A User's Guide - How to navigate the Windows XP Control Panel.
(Click the coloured link.); then, scroll down to around Figure 20: and I think you will find the answer, under Portable Media Devices.

Post Back with the results.

Kind Regards,

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RELEVANCY SCORE 71.2

Recently I started getting the message "This file does not have a program associated with it for performing this action. Create an association in the Folder Option Control Panel" when trying to access several files such as Favorites, shortcuts, my databases, etc. and I don't know how to eliminate the error messages. Any help?
 

A:Solved: Folder Option Control Panel

What file or program are you having a problem with?

---------------------------------------------------------
 

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RELEVANCY SCORE 71.2

I would like to uninstall a number of programs which I think may be running on start up - the problem is there is no uninstall option when I click on the program in the control panel there is no uninstall option in the program group. Some programs have this option - some dont.

The programs include Yahoo Messenger, McAfee Anti Virus, Norton Internet Security and a few more.
 

A:There is no option to uninstall many programs in Control Panel

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RELEVANCY SCORE 71.2

I have XP Home SP3 generally running quite nicely but the other day I noticed when I opened Control panel that the Task Pane no longer gives the option of viewing it in either Classic view or category view.

I have it set for classic view as this is my preference. So there is no problem from my angle. It's just not possible to switch back to category view if I ever choose to in the future.

Kelly's Korner gives a tweak to set the view either way but this does not reinstate the option on the task pane.

Just in case someone is going to suggest it, No I can't do a system restore because it is turned off.

Any help with this would be appreciated.

Cheers

A:Control panel no longer gives a viewing option

Hello jackisback

This may be what you are looking for.

Open Control Panel > click tools > select Folder Options > under General tab select

"show common tasks in folders"

This should get the task pane back if you want it back in the future.

Hope this was helpful

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RELEVANCY SCORE 71.2

Hi, I came across this issue while trying to solve another, the issue of the annoying on-screen caps lock indicator (solved using this method). Many of the solutions I found involved going to control panel-->Display and choosing "Advanced settings" or right click on desktop-->screen resolution-->advanced settings.  My computer does not have a "Display option" in the control panel:It also does not have an "Advanced settings" or similar option in the display settings in the settings menu/through right clicking on the desktop and selecting screen resolution. Why is it seemingly impossible for me to edit anything to do with the display beyond a very basic level? Thanks. 

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RELEVANCY SCORE 71.2

My Control Panel has for some unknown reason changed from showing the Icons and Titles in rows, left to right to a single column list. I cannot get it to view in the manner I prefer (left to right in rows). There used to be a clickable way to change it back and forth but nothing is allowing that change anymore.
Edit addition: I also notice that in Control Panel I no longer have a "Display" icon.
 

A:Solved: Control Panel view option

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RELEVANCY SCORE 71.2

Hi, A few days ago, I made a small purchase.
I bought 2x ZOTAC nVidia GTS 450's and a SLi Bridge connector.

I've read around that the SLi enable option should be available under the 3D section, with the PhysX configuration, but it's just simply NOT there.

Even GPU-Z says that SLi is disabled!

The video cards are installed, I disabled my onboard video from my Motherboard Bios.
But still, it does not let me SLi those bad boys to squeeze max performance out of my pc.

What should I do?


Code:
Video Card:
2x http://www.newegg.ca/Product/Product.aspx?Item=N82E16814500187&cm_re=ZOTAC_GTS_450-_-14-500-187-_-Product

Code:
SLi Bridge connector:
http://www.directcanada.com/products/?sku=10450BD3820&vpn=SLI-12CM&manufacture=ARCTIC%20COOLING

A:Dual GTS 450's in SLi. Option does NOT appear in nVidia Control Panel.

For starters you cannot run SLI on an AMD chipset, you need a motherboard with a Nvidia chipset. Short of replacing your motherboard or running a single card, there isn't much you can do other than returning the cards and going with a single card or getting two AMD cards to run in Crossfire if you want dual cards.

Personally I would return them and go with a single card. For what you paid for those two (or at least the price on Newegg at the moment) you could have got a GTX 470 or HD 6950, either of which performs about the same (or a bit faster in some cases) as 2 GTS 450's in SLI.

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RELEVANCY SCORE 71.2

Dear Team,

I want to disable Date Time Option of Control Panel in Administrator User of Windows 7 on more than 100 Individual Computers which are located on different Places.

I can do with help of Group Policy on Single Computer but I want now Automated Process (Like Batch File etc.) which I can made and run on Multiple Computers to Enable and Disable Date Time Option of Control Panel

Please Support for same.

Regards,
Harvinder Singh

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RELEVANCY SCORE 70.4

I have a Creative Labs and a Logitech z-5500 5.1 sourround system. Originally, everything worked fine so I know this is not a hardware problem. I've recently had to reinstall Windows 7 Ult 64, and now I'm only getting stereo sound out of my 5.1 system. Going into Sounds/Diagnostics in control panel I see there's only an option for STEREO, not 5.1 Surround. When I go to the Creative diagnostics and switch from 2/2.1 sound to 5.1 sound, the drop down menu immediately switches back to 2.1. Any suggestions on how to get my sound system fully functioning? I've disabled the onboard sound in the BIOS of my motherboard and made sure the connectors are installed correwctly.

Thanks!

Chris

A:Stereo only option in Sounds applet in Control Panel

Download the correct 64-bit driver from the Creative support website if you haven't already.
The one installed by Windows 7 Setup may not allow the device to be fully functional.
Creative Worldwide Support

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RELEVANCY SCORE 70.4

i want to disable access to the power option on my pc u know where u can change the power button to do a certain thing cos i want to block safe mode with networking on my pc

1. is there a reg key or cmd line to disable safe mode in windows 7

2. is there a reg key or cmd line to disable the power options in control panel

A:how can i disable power option in control panel via cmd or regedit

please help

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RELEVANCY SCORE 70.4

Do you see an option in the Nvidia control panel for the card specs / increasing clock freq, fan info, etc?
(it is set to Advanced mode)
I removed .75, rebooted into plain VGA and put these new ones on and did another reboot - but i dont see all the info that I used to see previously...?

A:Nvidia control panel option for the card specs?

Cards ID and driver versions should still be there. Increasing clock freq, fans etc is handled by a seperate program - nVidia System Tools with ESA Support. Reinstall this program.

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RELEVANCY SCORE 69.6

Catalyst 5.11 drivers were the last to be bundled with the old control panel. At least with 5.11, there was an option between the old control panel and the new CATALYST .net control panel. We are up to version 5.12 and 5.13 and you are now forced to use the new .net Control Panel, the old control is now not an option anymore. By signing this petition you are telling ATi you might be boycotting future purchases of ATi hardware.

If it's possible, spread the word.

http://www.petitiononline.com/ctrlpanl/petition.html





To: ATi

It's time to boycott purchases of ATi products until the old control panel is brought back. We want the option of the old control panel back.

I am an outraged customer of a Sapphire ATI Radeon 9500 Pro. The last set of drivers to support the old (good) control panel has disappeared in Catalyst drivers 5.12 and 5.13 and you are forced to use the CATALYST .net Control Panel. Bring back the old control panel

The new Catalyst Control Center, is

1. Slow

2. Memory hogging

3. Unresponsive

4. Crash prone

5. Requires the Microsoft .net Framework which is a 23.1MB download from microsoft

6. Takes longer to download than the old control panel.

7. Loads unneccary processes to your system (CLI.exe) which can't be disabled anywhere in the new Control Panel, no for reason at all CLI.exe is loaded

twice.

8. Killing CLI.exe process, the new Control Panel does not load at all, no error message or anything... Read more

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RELEVANCY SCORE 69.2

Hello, after inserting a pendrive I've contaminated my personal computer with a virus that: 1) Transform all files and folder of the pendrive in hiden and create shortcuts2) Remove the Control Panel itens3) Blocks my access to all my files/programs/folders (system says that I've no permission to use/work in all the folder and all the programs)4) It's a JS type os virus because there are JS stuff in the Start menu item.5) The virus also deactivates Avira completely. The program starts but when I click it's icon it just closes. Also avira did detect the virus in the pendrive but it was too late. After a lot of work following instructions here I believe I've succesffuly cleaned my system, but I would like to confirm. I'm posting the DDS log. thanksDDS (Ver_2012-11-20.01) - NTFS_AMD64Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.21.2Run by Fernando at 14:30:56 on 2013-05-13Microsoft Windows 7 Ultimate 6.1.7601.1.1252.55.1033.18.8108.4048 [GMT -3:00].AV: Bitdefender Antivirus *Enabled/Updated* {9B5F5313-CAF9-DD97-C460-E778420237B4}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Bitdefender Antispyware *Enabled/Updated* {203EB2F7-ECC3-D219-FED0-DC0A39857D09}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\Syste... Read more

A:USB shortcuts + Remove access to all files + Remove Control Panel + JS virus

Greetings gauchotche and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter pro... Read more

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RELEVANCY SCORE 69.2

I can't seem to figure out what happened, I was deleting some old programs through the control panel/add and remove programs. Now when I go back to the same window, the buttons to the right of the screen Change/Remove are missing.....what do I have to do to fix this?

A:Change/Remove buttons gone in my control panel under add and remove programs

Try a System Restore before this problem occured.

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RELEVANCY SCORE 69.2

On trying to remove Avery Wizard 2.1 from ADD/REMOVE Control panel entry I get the ADD /Remove Button Constantly disallowing the Removal by overcovering it with a Commercial photo of PC Cleaners that stops the removal process. How PC cleaners even got into this computer is a mystery! Would appreciate very much any positive advice. as I can't even find in the directory any presence of 'PC Cleaners. Thank you --- JGW

A:Remove PC Cleaners from Blocking ADD/Remove entry on Control Panel

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and
Quote:




Having problems with spyware and pop-ups? First Steps




a link at the top of each page.

Please follow our pre-posting process outlined below.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 69.2

My monitor uses the resolution 1024 x 768, but this morning it's on 640 x 480?
I try to change the resolution back, but the Resolution option is greyed out?
A warning underneath says: If your resolution is below 1024 x 768, some items may not fit on the screen.

Any ideas how to fix yet another Windows problem?

A:Windows 7\Control Panel\Display greyed out my resolution change option

Check your display adapters under Device Manager (Right click My computer>Properties>Device Manager). If there is an exclamation mark next to your video adapter, then there is an issue. Try resintalling the driver (online or CD that it came with, doesnt matter to start). After the install, reboot the system and then verify that the resolution can be changed.

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RELEVANCY SCORE 68.4

Had no luck removing a program in control panel, and discovered software in PC
magazine that did the trick. consider this: absolute Uninstaller- www.glarysoft.com.
simple, but works fine. let me know if you use it.
 

A:Remove stubborn programs that won't remove in control panel

I used another 'remover'- the Windows Installer Cleanup Utility- great of getting rid of 'orphan entries' in Add/Remove Programs in the Control Panel:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
 

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RELEVANCY SCORE 67.2

I use Windows XP. I have two problems using the Add/Remove function in my Control Panel: specifically I want to remove a program called "Creative Zen V Series (R2). The prompt after attempting to remove comes back with "The specific module could not be found" and leaves the program showing. I need to get rid of this entry.

Secondly I want to remove "Calendar Creator 9" and when this is selected to remove, I get a prompt that says "To install the program it must first be removed using the Control Panel function Add/Remove. This is frustrating as that is exactly what I'm trying to do, NOT INSTALL the program again.

Could use some help with this. Remaining programs can be removed easily using the add/remove function.

Mel
 

A:Cannot remove program using Add/Remove in Control Panel

Uninstall Both the Programs Manually

To remove the invalid/orphaned entries from the Add/Remove applet manually [Windows 2000/XP]

1. Start Registry Editor (Regedit.exe).
2. Locate the following key in the registry:
3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
4. Make sure you backup the keys by exporting them to a .reg file.
5. Look for the name of the program with the orphaned entry.
6. Delete the entire listing for the software with the orphaned entry.
7. Close the registry editor.
8. Restart your computer.
 

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RELEVANCY SCORE 66.4

I opened the Add and Remove Program utiltiy in Control panel to remove a
program and am surprised to see that every one of the program entires is missing the
"change" or "Remove" option buttons. Whenever I select any program from the
list, those option buttons do not show up at all, only the program name, file
size, and date last used. I cannot change or remove any program! I am running
Windows XP Home edition and just recently installed ZoneAlarm Internet
Security Suite, so I tried removing ZoneAlram, but that did not help, still no
"change" or "remove" buttons visible under any program entry. Its like something
wiped out or, disabled the add/remove programs utility from showing those option buttons.
Any help would be very much appreciated. Thank you.

jimmymoon

A:All "change" "remove" Option Buttons Are Missing From The Add Or Remove Programs Utility?

Have you tried using System Restore to return to a previous state before your problems began?Also see: http://www.kellys-korner-xp.com/xp_tweaks.htmScroll down to #337 and click "Restore Change or Remove Programs" in the right column.or "Add/Remove Programs list are missing Change and Remove buttons"http://www.winxptutor.com/arpbuttons.htmThis involves making changes in the registry. Always back up your registry before making any changes. If you are not familiar with working in the registry, then you should NOT attempt to make any changes on your own. Improper changes to the registry could adversely affect your computer and render it inoperable.

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RELEVANCY SCORE 66.4

OK .. a the Add/Remove Control Panel will NOT inititate. This is happening on a friend's computer. The problem he sent was originally asking about Norton giving the error on missing file: "missing file: c\winnt\system32\mapisrvr.exe." . I've found all the comments on WinDoctor problems and the like. But what I have not found out is WHY the error with the Add/Remove Control Panel.

I've never had or seen this problem: and I work with a lot of WIN2000 installations.

Anyone out there able to point me in the direction of a 'cure' ???

Thanks ...

net500cg
 

A:Add/Remove Control Panel ??

http://www.mts.net/~badd/addremoverestrictionsundo.reg

Right Click, choose SAVE AS...
Download it
run it
reboot.

See if that helps ! ! ! !
 

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RELEVANCY SCORE 66.4

I've come across something called "Interstitial Ad Delivery by n-CASE" in my ad/remove function. What is it? How did it get there? Do I need it? If no...how do I get rid of it?

Thanks for any help!
 

A:Ad/Remove in the Control Panel

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RELEVANCY SCORE 66.4

My add and remove program is gone in the control panel. When I click to open it nothing happens. My pc has been messed up for awhile and the last time I posted a msg for help in Dec no one responded. Please help me figure out this mess. Thank you. Here's my HJT file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:46:00 PM, on 1/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svch... Read more

A:No ADD REMOVE in Control Panel

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RELEVANCY SCORE 66.4

from 'my computer' in library please?

A:Control Panel remove.....

Don't worry I have sorted it

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RELEVANCY SCORE 66.4

i try to remove the sims and warcraft 111 from my pc in add/remove programs in the control panel and i get a file can't be found message. what do i do to find the file and uninstall them.
also i hooked an epson printer up once to see if it woked and i can't delete the icon where the installed printers show up. its no big deal since the printer isn't hooked up anyway but i prefer to see just the printer that is hooked up.
 

A:add/remove control panel

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RELEVANCY SCORE 66

Hi! A friend of mine has 2 teenage boys sharing her computer with her. Unfortunately, they have visited/downloaded things they should not.

Issues:
* Cannot seem to find Control Panel as user Admin
* User Administrator is only a login option in Safe Mode, but also can not find Control Panel and has NO Password (need to set that somehow, right?)
* Can not change the clock (1 hour behind, getting error window "This operation has been cancelled due to restrictions in effect on this compoter. Please contact your system administrator." twice)

I used SuperAntiSpyware to quarantine a boatload of things (3 memory, 181 registry, 185 files) and I used SmitFraudFix to scan and fix several things. I still have the issues above.

I have not connected her PC to the internet yet. If I add her to my router, is it possible for her PC to infect my other PCs? I have downloaded things (like the tools above and HiJackThis) to a thumbdrive to put on her PC while not connected to the net. Is it safe to give her an IP address on my lan?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:58:53 AM, on 4/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WIN... Read more

A:Missing Control Panel

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RELEVANCY SCORE 66

Thanks to my teenagers constant internet surfing I've contacted some sort of virus. I work on a computer all day and have spent every evening til the wee hours of the morning trying to fix this computer. Not to mention the money I've spent on Spyware and Computer fix programs. I ran XoftSpySE and RegCure through all the scans and repairs. Only to have the same amount of access which is no CD Player I had installed a new one and the computer doesn't recognize it. I have no add hardware because of no control panel and no System capabilities because my computer doesn't recognize me as the Administrator. I was in another Blog that mentioned going into regetit.exe or something like that and deleting no files, but that didn't do anything. Can someone help before I go insane?

A:Re: Control Panel Missing

I was reading alot of others threads and got from them that I need to run Hijackthis on my computer and run a log for someone to look at so I did that if it helps. Here it is.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:58:35 PM, on 10/25/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\shell.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Excel\slipcore.exe
C... Read more

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RELEVANCY SCORE 66

Hello All!Let me first thank you in advance for providing support. Even if my problem is not resolved I greatly appreciate the effort.Now on to my issue, it all started one terrible day a few weeks ago I was dumb and clicked "download" on something I knew I shouldn't. We all make mistakes though and I won't beat myself up over it.After that I started getting this strange popups about installing some sort of "Defender" for my computer. I use firefox and these were Windows system popups. Well of course I already had HiJackThis on my computer so I got a log saved it and used the hijackthis.de tool and removed things that were redflagged. The popup stopped but now I have a new problem, my control panel has disappeared from my start menu; I try to change my time/date and a pop up comes up saying " The operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."Also everytime I reboot I get a pop up which says "LoadLibrary("C:\Documents and Settings\All Users\Application Data\rihwrelc.dll") failed - The specified module could not be found."Below is my log file.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:31:28 AM, on 2/17/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:... Read more

A:Control Panel Missing

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/If you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments or inside code boxes,thanks.

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RELEVANCY SCORE 66

I was cleaning viruses and spyware off a customer's computer and after that was completed, I noticed that the was no way to access the control panel. I am not sure if this occurred before or after the scans. Anyway, all the links on the Start button are removed. I can't access it through My Computer or Windows Explorer. Does anyone have any idea how I can get it back for them without having to restore their system? I have never seen this one so I am completely stumped.
 

A:Control Panel is missing

You can start CONTROL PANEL at the RUN line by typing: CONTROL.EXE

If you can get to Microsoft's site, go here:
http://download.microsoft.com/downl...a6-b352-839afb2a2679/TweakUiPowertoySetup.exe
and download the TWEAKUI app. It will help repair your missing Control Panel link.
 

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RELEVANCY SCORE 66

I am missing my Control Panel from my start menu??? How or Can I get it back with out too much complication?? I don't want to go into My Computer to use it every time.
 

A:Missing control panel

Right-click on the Start button > Properties > Customize > Advanced, click on Control Panel 'Display as' either Link or Menu. I prefer Menu.
 

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RELEVANCY SCORE 66

Somehow my control panel is completely missing. Any ideas how to get it back without losing everything is greatly appreciated.

A:Missing control panel

Quote:





Originally Posted by knew1


Somehow my control panel is completely missing. Any ideas how to get it back without losing everything is greatly appreciated.




What happens when you type 'control panel' (without the quotes) from the 'run' command?

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RELEVANCY SCORE 66

Quote:





Originally Posted by kalulu


Thanks for your reply. Here are the answers to your questions.

The laptop is a Toshiba Tecra A3. I asked the owner who works as a consultant with us about the XP install Disk and he only gave me the recovery CD. He is also apprehensive that with a re-install he may lose some rare programs because he does not have the license numbers.

As such I am trying as much as possible to get back the control panel without messing his data/programs.



In the registry, the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
=> there is no entry called Start_ShowControlPanel.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer =>there is no entry called NoControlPanel

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
=>there is an NoControlPanel entry whose value is 01 00 00 00

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
=> is there no entry called NoClose.

its the first time I am experiencing such a problem and i appreciate your help





I had the exact same problem. This PC had been horribly compromised by infection, and I had no access to the control panel, desktop properties, or My Computer properties. I could run services.msc, but I would get an Internet Explorer active x error, which I could click past.

Even after I cleaned the system,... Read more

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