Over 1 million tech questions and answers.

BSOD during gaming and sometimes when watching Netflix/Browsing

Q: BSOD during gaming and sometimes when watching Netflix/Browsing

Hi

I'm new here. I was hoping someone could help diagnose my BSOD issues.

I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3.
It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.

I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11

I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.

I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.

Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.

Thank you all in advance!

Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip

RELEVANCY SCORE 200
Preferred Solution: BSOD during gaming and sometimes when watching Netflix/Browsing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD during gaming and sometimes when watching Netflix/Browsing

Hi kaiz0r,

Welcome to the 10forums.

The dump is inconclusive.

Code:
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
I would like some more information about your hardware.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

CPUMainboardMemorySPD*Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

Read other 0 answers
RELEVANCY SCORE 100

Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)

A:Random bsod's while watching netflix/youtube/Browsing normally

  
Quote: Originally Posted by Yeehu


Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)


Hi Yeehu,

Welcome to the Seven Forums! We will try help the best we can!
Thanks for uploading your system information zip file. I've analysed your minidumps and the problem is with you ATI Radeon Driver.
Please follow the steps below exactly as narrated:

Run the Guru3D Display Drivers Removal Tool: Display Driver Uninstaller Download version 15.3.0.0
Download CCleaner here and run both the Cleaner and the Registry Cleaner to remove left-over keys.
Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover ATI files.
Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Restart Computer.
After restart go to: Download Drivers and install the latest ATI Package (Including the Catalyst & Crossfire Drivers - Install it all).
Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Run CCleaner again (as ... Read more

Read other 9 answers
RELEVANCY SCORE 96

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

A:BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

Read other 9 answers
RELEVANCY SCORE 88.8

Windows 7
- x64
- originally installed OS
- retail version from Microsoft Dynamics Academic Alliance
- first os installation (no re-install, so far thinking to do so)

My system is just about a month old and I experience random bsod or hangups, it can occur after 3 days without problems. I have done memtest for about 7 passes but there are no errors, also performed vidmemtest and no errors. I have performed driver verifier and there are 2 recent bsods which points out at Caused by driver address: ntoskrnl.exe+7cc80 as seen in blue screen view, other past dump files also say it is due to atikmdag.sys, hal.dll

A:BSOD and random hangups while watching videos, gaming, browsing

Here are the dump files, the last two where from performing driver verifier.

Read other 9 answers
RELEVANCY SCORE 88.8

Hi there I am having random BSOD was trying to narrow down what the cause is to resolve it. I hope someone can help me out would be great to figure this out.

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000

It is pretty random It could happen when I am gaming to browsing or even watching a video. I have yet to run a mem test.

I have attached a file that I got after running per the instructions.

A:Random BSOD BCCode: 1e (gaming browsing watching videos)

had another one now

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8009D7FB50
BCP4: FFFFF80000B9A510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062015-12636-01.dmp
F:\Temp\WER-14851-0.sysdata.xml

happened randomly while I was out of my room

Read other 3 answers
RELEVANCY SCORE 88

Over the last week or so I've had several BSOD's with ntoskrnl.exe as a common factor in all but one.
Ran SF Diag Tool, results are attached. Not sure what else to say about it.
A few more BSOD's since this post, minidumps uploaded.

A:Random BSOD's while gaming/watching movies/browsing internet-ntoskrnl

Just updated my ATI Software, will post again with any future BSODs.
Edit: 1 BSOD while afk, had SWTOR up and youtube.
Edit: Several more; Uploaded.

Read other 9 answers
RELEVANCY SCORE 77.2

Got a BSOD when watching Netflix so it's probably my display driver because it always is lol. Although it started out with a freeze up of my PC and mouse then a BSOD then once the PC restarted, windows were configuring updates before it got to the login screen so that's different. I don't see any updates that I can find that were installed when this happened. Tried windows update history but last one installed was a few days ago. So the updates installed today must be listed somewhere. I still have the display driver the windows updates gave me about a month ago. I'm not going to bother getting a new one from amd.com because I always have trouble whenever I try a new one from there. I think it's because my PC needs a catalyst version and not one from crimson. I used to have catalyst and had less (almost none) problems with it.

Sorry but I don't have a minidump file to post. There's a folder "minidump" but it's empty for some reason and the date modified was from January so I guess the file caused by the BSOD never made it there this time like it usually does. I hope that's a good sign! My system shut down on me one time not long ago and guess what I was doing? Watching Netflix! I guess it has to do with the fan or something getting too hot. That's a bummer because I enjoy Netflix!

My PC specs

I have Windows 8.1

I just googled about not getting the minidump files and one site for windows 7 advised that I select "small memory dump" but I h... Read more

Read other answers
RELEVANCY SCORE 77.2

Hey guys. Long time since I've posted here about my computer giving issues and quite frankly my system has been running perfectly fine since the last time I posted until now. I get a BSOD when watching Netflix and have attempted analysis myself and apparently my ATI display driver is causing it(?)


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800c893b50, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected a... Read more

A:BSOD when watching Netflix

Run Display Driver Uninstaller in safemode. Display Driver Uninstaller Download version 13.5.2.0 Click on your Graphics card witch in this case is ATI(AMD) Press Clean and restart.
After that goto your manufacture website and download your ATI graphic drivers again. If it is a custom PC goto your graphics card manufacturer website and download it there. The BSOD should have been fixed. Report if something happens.

Read other 9 answers
RELEVANCY SCORE 77.2

Was watching Capitalism: a love story on netflix (streaming) and I got a BSOD. Restarted, resumed the movie and 20 minutes later got another one.... and I've never had a problem with watching netflix movies this computer while streaming them........ heres the reports I came up with via bluescreen view

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 8:16:49 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x89bb09c8
Parameter 2 : 0x8a406b00
Parameter 3 : 0xb84ebcbc
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 7:32:34 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8a22bc80
Parameter 2 : 0x8a4315d0
Parameter 3 : 0xb84dbcbc
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+59ccf
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 258.96
... Read more

A:BSOD while watching netflix

It looks like your video card driver is giving you issues.
Reinstall.

Read other 1 answers
RELEVANCY SCORE 77.2

I am getting continuous BSODs while watching Netflix in Firefox. This specifically happens when watching episodes and Netflix minimizes at the end of an episode to the Auto-Play screen. It isn't consistent so I can't replicate what is and isn't causing it. It happens both in full screen mode and windowed mode.

Attaching the DM Log files.

A:BSOD While Watching Netflix

Hello Chopper,


Code:
Advanced SystemCare 8 "c:\program files (x86)\iobit\advanced systemcare 8\asctray.exe" /auto NT AUTHORITY\SYSTEM HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This specific program can actually cause harm to your computer as it changes registry, and deletes other files. Please uninstall till we are certain what the problem is.

Found this error for all of the crash files, Please follow the instruction.






Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your ... Read more

Read other 1 answers
RELEVANCY SCORE 76.4

I had a few things running in background, including mIRC, l33tsig, MSE, and Daemon tools. Was streaming a film on Netflix, using Chrome browser. First BSOD I've had while on Windows 7. I had reinstalled Windows on January 4th, 2012. I do a clean reinstall about once a year. I don't recall the error code I got with this BSOD, sorry about that, perhaps it's in the report I'm attaching? Computer seems fine now, but it is disconcerting, using Windows 7 for quite some time now, completely stable up until last night.

A:BSOD while watching Netflix on Chrome

Code:
e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
Update your network drivers. If this doesn't fix the problem then run the hardware tests listed below
http://downloadcenter.intel.com/conf...&ProductID=998
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 00:53:39.453 2012 (UTC - 5:00)
System Uptime: 7 days 22:15:45.626
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
BiosReleaseDate = 03/16/2007
SystemManufacturer =
SystemProductName = GT5268E
CPUID: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
MaxSpeed: 2930
CurrentSpeed: 2930
??????????????????????????????????????????????????????????????????????????????????????``

Read other 2 answers
RELEVANCY SCORE 76.4

Hello everyone,

I recently had a BSOD while watching Netflix. I did a little research of my own, and it looks like it is my Intel Graphics controller that had the problem.

PC-FUNEBRE-14_08_2015_142106,13.zip

I tried to update the driver automatically through Windows,but it told me it was already up to date. I then downloaded this driver : win64_153623.exe (version 10.18.14.4251) and tried to install manually, but I received an error that this file was not valid for my computer.

I also tried to use the Intel "manage drivers" utility, but it did not detect any drivers on my system.

Could you give me a few tips for solving this problem ? Thank you very much !

For reference I an running Windows 8.1 with all critical updates, Intel Graphics 4600 + Nvidia GTX 860M, 8Go Ram, Core i7.

A:BSOD while watching Netflix VIDEO_SCHEDULER_INTERNAL_ERROR

Please fill in your specs:
Click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above.

This to make analysing easier.

Read other 9 answers
RELEVANCY SCORE 75.2

Hello, this is a very recent problem (started less then a week ago) that Ive been having on a custom build pc that has been running flawlessly for years, the only recent hardware change was a new GPU around february.

I started getting BSOD, mostly while playing FIFA or while watching netflix last week. Eventually I formatted and instaled windows 7 (ultimate 64 bit) again but the error persisted even on the new format, eventually I started getting BSOD on boot and even on safe mode (diferent bsod errors: irql, memory management and others) so I RE formatted and installed the least amount of things possible and that ran flawlessly for two days (I played lots of games, watched lots of netflix to test it and it seemed fine) I thought the problem was fixed.

Today I was playing FIFA 15 and I got a new BSOD (IRQL LESS NOT EQUAL). Throughout this whole process I have made sure I have the latest GPU drivers, I installed new motherboard drivers on this format, I ran mem test 86 and the windows memory diagnostic and both of them showed me no errors. I am completely stumped.

BUILD:
CPU: AMD Phenom II x4 945
GPU: Nvidia Geforce GTX 950
Mother: ASUS m4a79xtd
4 GB RAM

I have attached the dump file and the DM log collector, thanks in advance for any help!

Read other answers
RELEVANCY SCORE 75.2

Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.

A:BSOD while watching netflix, error 0x000000f4

  
Quote: Originally Posted by banes27


Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.



With only one DMP file it is almost impossible to tell if it is s one off.

I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - F... Read more

Read other 4 answers
RELEVANCY SCORE 75.2

Hey folks,

I've received a few BSOD's in the past couple days while doing what's in my title. These are the 3 messages I've received:

POOL_CORRUPTION_IN_FILE_AREA
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

I'm fairly confident that chrome or wow are culprits, but not entirely sure. I've collected 4 mini dumps, which I hope will help (attached).

I've ran a Windows memory diagnostic which came back clean. I'm using an 840 Evo SSD which I've confirmed has the latest firmware.

Any help would be greatly appreciated!

Edit: had to update my attachment, but computer crashed haha, it's up and good to go now!

A:BSOD Playing WoW and watching Netflix on Chrome

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

Read other 3 answers
RELEVANCY SCORE 75.2

Hello,

I have done two re-formats on my computer attempting to get rid of this blue screen error, but it keeps coming back (almost instantly). I think it usually happens when I watch netflix and close the computer without shutting down first; but it has happened a few times when I wasn't previously watching netflix.

It only occurs when I'm starting the computer, but not every time.

The last time it happened, I kept ignoring the blue screen and it eventually got to the point where I wasn't able to use the computer (couldn't save files, wouldn't connect to internet, etc.).

Anyways, any help would be greatly appreciated. I attached my dump files, but to be perfectly honest, I don't know anything about fixing computers. So please baby step me through fixing it if you can

Thank you so much,
Shannon

A:BSOD when starting computer, usually after watching netflix

Welcome aboard.

► You have two antivirus programs installed. AVG and McAfee. Your crash is directly blaming AVG.

Code:
fffff880`07c3c7c8 fffff880`06215796Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x15796
It is Driver Reference Table - avgidsdrivera.sys.

So you must to uninstall AVG. At the same time, McAfee is a higher level crap, and a very well known problem causer. Uninstall McAfee too. For best protection, use Microsoft Security Essentials - Free Antivirus for Windows, with Free MBAM.

► Also, Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► What I have also noticed, you have some old device drivers installed.

ATI Display Driver:

Code:
c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 8/18/2009 6:48 AM)
Realtek ethernet driver:

Code:
c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 10/25/2011 2:05 AM)
If possible, try to update those, too.

Let us know the results.

Read other 7 answers
RELEVANCY SCORE 75.2

I am not at all sure of how to proceed...help

win 7 home prem x64
dell studio few years old...see screen shot of comp properties

A:BSOD watching netflix streaming and other times

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we can analyze them and give you specific troubleshooting steps.

Read other 8 answers
RELEVANCY SCORE 75.2

I keep getting blue screens ranomly. Every time it happens I'm too slow to catch a pic of it with my phone, so I don't have the exact error codes.

It happens about once a week at the moment, at completely random times. I have heat tracking software and my CPUs are always 90-100 degrees (F) while my video card has yet to pass 160 (F) - it is rated for 210. I'm sure it isn't the applications themselves because it has happened with GTA V, Warframe, Star Citizen, Netflix, HBOGO, Chrome, and OO4 Calc.

Copy/Paste of the latest:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF960001C074D
BCP3: FFFFF8800B25DE50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061515-7862-01.dmp
C:\Users\Juggernaut\AppData\Local\Temp\WER-11980-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


All the diagnostic files are attached.

A:Random BSODs while gaming, watching video, or browsing in chrome

Hello Juggernaut68, and welcome to the forms. I will see if I can help you with this.

You had 3 dump files. This is what 2 of the 3 dumps said.


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002ecf68c, fffff880103f5e50, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002ecf68c, fffff880103f5e50, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
Followup: MachineOwner
Please Run Memtest86+





   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run f... Read more

Read other 9 answers
RELEVANCY SCORE 74.4

I continually get BSOD's while trying to play Infestation or Watch Netflix, run IE, Chrome, I've already run a Memtest86 with 0 errors. Any help would be greatly appreciated.

A:BSOD Watching Netflix, Playing Games, MEMORY_MANAGEMENT

Hello and welcome !
The majority of the dumps are showing signs of a driver misbehaving, mostly with association
to Steam, WarZ and AVG.
Please remove AVG and all of it's extensions mainly the toolbar (in each browser),
I suggest you use Microsoft Security Essentials instead.

For how many passes did you allow memtest to go through?
The following quote describes the best course of action right now, in great detail .








  
Quote: Originally Posted by Arc


Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.








  
Quote: Originally Posted by Arc


First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a... Read more

Read other 2 answers
RELEVANCY SCORE 74.4

EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them:

Attachment 202592

Attachment 202593

Hey guys - i'm not really sure how to decode what error message this is, but here's the information my computer dumped on me - maybe you can help me figure out what's causing this. I uninstalled zonealarm already since it seemed like a common error with that - but i'd like to check it out just in case.

-----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800F29B1A9
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031212-22900-01.dmp
C:\Users\Rheanne\AppData\Local\Temp\WER-48999-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-----

If anyone can please help me verify what's going on i would appreciate it.

My understanding is it's a memory problem, hardware problem, or driver problem, but i'm not sure how do diagnose it.

Thanks.
~Lorena.

A:BSOD watching netflix, playing DoD online BCCode 7f

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 2 answers
RELEVANCY SCORE 74.4

Hello,

I get a BSOD when i'm watching streaming on the internet - the error is: driver_irql_not_less_or_equal

I've had a look for the same issues but wanted to know if you can see anything in the dump files i've attached first. It does seem like a driver issue. It was working fine yesterday but randomly today it decided to BSOD. I've installed latest video drivers.

I've attached the zipped files so you guys need to help me

Thank you.

A:BSOD - Watching Netflix, iPlayer or Yotube - driver_irql_not_less_or_e

Welcome to the forum.

Check for an update on the driver below:
Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\05_02_2015_182649_51\020515-39998-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034aa890
Debug session time: Thu Feb 5 22:57:30.914 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:13.835
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
....................
Loading User Symbols
Loading unloaded modu... Read more

Read other 1 answers
RELEVANCY SCORE 73.6

Hey everybody,
I was recently watching netflix on my desktop and got a BSOD. I hadn't had any problems with my computer for months. I attempted to restart the computer, and was able to do so. However, upon restarting, I noticed that there were several problems with various components. For example, the resolution on the screen was very poor (looked like safe mode), the computer could not connect to the network, and the sound was not working. Then I got a message saying my copy of windows 7 was not genuine (I payed for it and it is genuine). I restarted the computer several more times in normal mode, got another BSOD, and then tried starting it up in safe mode. I tried to restore the computer to an earlier timepoint using windows backup and restore, but this did not help. Now I cannot even get into safe mode. The following message pops up:
Attachment 249110
Thanks for your help!

A:BSOD watching netflix. Now cannot boot up comp. Error msg attached.

Could somebody please help me with this problem? I cannot log on to windows at all.

Read other 1 answers
RELEVANCY SCORE 73.6

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!

A:BSOD Watching Netflix and turning off the Laptop, error 0x19

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022,
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in... Read more

Read other 9 answers
RELEVANCY SCORE 73.6

Hi - I keep on getting random BSOD while watching Netflix, Youtube, or just simply browsing (although it's more frequent on Netflix / Youtube). This has been going on ever since my PC was built, but I just kept on ignoring them. However I want to get rid of the problem because it is interrupting my work.

I wish i could provide more details, but the errors I am getting seem pretty random. My SF zip file that is attached on this thread contains dmp files from January to this date, and it can be seen that the errors are different.

Hope you can help. Let me know what can I do to help you guys investigate the issue.
Thanks in advance! :-)

A:Frequent BSOD while watching Netflix / Youtube, random errors

Welcome to the forum.

Please remove Kaspersky, Zone Alarm and Avast!. Running multiple AV's can cause BSOD's.Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert... Read more

Read other 9 answers
RELEVANCY SCORE 69.6

i have a dell xps 15 L502x. it runs great, no problems with anything except streaming videos. it happens on multiple sites, Netflix being the most dangerous, and youtube the 2nd most. my computer will randomly do a sound loop for about 5-10 seconds, then bsod, it frequently says something to the effect of: "a secondary processor interrupt was not received".
this laptop has had 2 motherboard replacements, the first for a faulty power supply on the motherboard, and the second for a faulty sound card. i haven't tried a full re-install of win7 because its a nightmare. id like to avoid that at all costs.

i7 2720QM 2.2Ghz to 3.2Ghz
Nvidia GeForce 540m
intel centrino advanced-N 6230
realtek hi-def audio

im not sure what else you need to know, other than ive made sure all of my drivers are up to date- multiple times.

A:BSOD while streaming netflix + youtube, but not with gaming or DvD's

im going to assume that the files i uploaded are what you need to help me, otherwise, let me know

Read other 1 answers
RELEVANCY SCORE 68.8

I have been getting the BSOD for a while now. I've tried searching for ideas for a few weeks and have had no luck. I recently started playing Black Prophecy and started to get the BSOD every time I played. I also get it when streaming Netflix. I tried to make sure my drivers were up to date but I am probably missing some.

Ran memtest86+ overnight for 12 full passes and 1 90% pass. 0 errors.

Here is a list of the errors this month:
9/19 - PAGE_FAULT_IN_NONPAGED_AREA
9/19 - SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
9/17 - IRQL_NOT_LESS_OR_EQUAL
9/16 - KMODE_EXCEPTION_NOT_HANDLED
9/14 - SYSTEM_SERVICE_EXCEPTION (twice)
9/12 - IRQL_NOT_LESS_OR_EQUAL
9/8 - PAGE_FAULT_IN_NONPAGED_AREA
9/8 - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Any help would be greatly appreciated!

Thanks,
Matt

Windows 7 Pro x64 OEM system builder
System built Nov 2010
Installed OS Nov 2010
Windows update enabled

A:BSOD while gaming or netflix streaming, multiple errors

  
Quote: Originally Posted by manoble522


I have been getting the BSOD for a while now. I've tried searching for ideas for a few weeks and have had no luck. I recently started playing Black Prophecy and started to get the BSOD every time I played. I also get it when streaming Netflix. I tried to make sure my drivers were up to date but I am probably missing some.

Ran memtest86+ overnight for 12 full passes and 1 90% pass. 0 errors.

Here is a list of the errors this month:
9/19 - PAGE_FAULT_IN_NONPAGED_AREA
9/19 - SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
9/17 - IRQL_NOT_LESS_OR_EQUAL
9/16 - KMODE_EXCEPTION_NOT_HANDLED
9/14 - SYSTEM_SERVICE_EXCEPTION (twice)
9/12 - IRQL_NOT_LESS_OR_EQUAL
9/8 - PAGE_FAULT_IN_NONPAGED_AREA
9/8 - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Any help would be greatly appreciated!

Thanks,
Matt

Windows 7 Pro x64 OEM system builder
System built Nov 2010
Installed OS Nov 2010
Windows update enabled


Hi Matt

Majority of these caused by a year old AVG, and BitLocker Driver Encryption Driver
I would remove AVG and replace with Microsoft Security Essentials. Make sure you deal with bit locker first.

Download tools and utilities | AVG Worldwide

Virus, Spyware & Malware Protection | Microsoft Security Essentials

Read other 9 answers
RELEVANCY SCORE 68.8

Dear All,

This is my first experience of random BSOD.
I have no clue how to read it, tried to google and was led here.

I just got the BSOD Dump and System File Collection app.
But I got another BSOD while running it as administrator.

Another try and finished it.
I looked for performance monitoring report, but could not save it.
Only an "Option" and "Exit" tab were among the choices in "File" tab.

Another BSOD went while I was checking online for solutions.
This time, after reset button, there were 3 short beeps.
Then a message showed insert "USB BIOS flash..."
It would just go in a cycle, it was late so I decided to sleep, hoping my PC will POST in the morning.

Also, in the previous days, while playing League of Legends, the game suddenly crashed.
A message appeared showing a "Bug Splat"

Anyway, please see attachments.
I hope they are useful.

Thanks!
Edu

System Specs: (built on June 2011)
Athlon II X3 400
MSI 880GM-E43
Kingston Value RAM DDR3 1333MHz 2gb x2
PowerColor HD 6770
Western Digital Caviar Blue 500gb
SilverStone ST50F-ES 500w
Win7 x64 auto updated

A:BSOD while browsing net and watching movie

Could anybody suggest what to do?
Do I need to reformat my HD and have a clean install of Windows7?
Please help.

Read other 1 answers
RELEVANCY SCORE 68.8

When I am watching web video - news site video (CNN, WSJ, FOX) or YouTube, a few minutes into it, my system restarts. Also, but less frequently, I get random restart on browsing with both IE8 and FF.

See my profile for specs - basically Win7 32 bit OEM on a 5 year old P4 system. Its fully patched.

I thought it might be my Avast and Ad Aware so I uninstalled these and installed MS Security Essentials. Its fully patched too. I have updated my video drivers and installed an MS Codec update.

The restarts are still happening.

The case gets decent air flow and I even slipped the side panel off, blew out some dust. The CPU temp seems fine so I dont think its a thermal warning.

I tried the instructions to generate a minidump file, but no luck. The zip file has all my settings re: minidump as per the thread. See word doc in zip file.

I am open to suggestions. Please see attached.

Thanks

A:BSOD watching video and sometimes browsing IE or FF

Howdy - its been almost a week. Can someone take a look at the attached and reply please?

Thanks

Read other 2 answers
RELEVANCY SCORE 68.8

Hello,
I'm not very tech savvy so please bear with me here. I seem to get BSOD at random whilst web browsing or watching movies. I was getting a lot of BSOD so did a clean install of Windows 7, updated all drivers & defragged the harddrive and also sent the computer in to have the cooling vent cleaned out and the RAM and hard drive checked. Since getting it back it crashes less but it is still happening. I was getting a variety of BSOD messages before but now seem to be getting "Driver_IRQL_not_ess_or_equal" the most.

I have a Toshiba L630 Satellite PSK04A laptop running Windows 7 Home Premium 32 Bit. The laptop itself is about 2 years old.
Please let me know if you need any more info, thanks!

A:BSOD web browsing and watching videos

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Several .dmps point towards to the Intel Rapid Storage drivers (from 2010)

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {992be570, 2, 1, 8b02bda6}

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Wi... Read more

Read other 7 answers
RELEVANCY SCORE 68.4

This has been happening for the past four months now to no avail. I get BSOD about every 1-4 days, often with different messages, but the average as of right now is 1e.

Built this system in October 2010. I've always had BSOD problems, but with work getting in the way and not really using my comp for a year, I wasn't able to tackle the problem. Now, while playing League of Legends it often crashes, or any other game (every 1-2 days) or when I'm just streaming something on netflix. I've had times when it'll blue screen while it's been at the log in screen. I'm baffled.

I've ran countless Memtest86's (7 pass minimum), seaDOS tool, disk check, sfc /scannow... everything checks out. I've reformatted my computer most recently (it's been often) around mid January.

Around that time, I decided that maybe it was my power supply, ram or video card, so I bought all new stuff. BSOD kept happening, reran tests, still checked out. I've checked and double checked all my drivers. I really am at a loss.

Went on Asus' forums for my motherboard, since RAM wasn't on compatibility list and asked about it. They said it should be fine if it passes memtest. Cool n' Quiet is also disabled on my BIOS, as they said that is also a frequent BSOD antagonist.

No original OS.
Windows 7 full retail, reformatted in January.
CPU, HDD, MoBo, October 2010
PSU, RAM, GPU, November 2011

Specs in profile, but just for reference...
MoBo: ASUS M4A88T-M USB 3.0
PSU: Corsair TX650W
CP... Read more

A:Multiple code errors, BSOD while gaming/netflix/idle...

I would run driver verifier to find which driver/drivers are the culprits.






Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doe... Read more

Read other 9 answers
RELEVANCY SCORE 68

Not sure why this keeps happening.

I did figure out how to remove the evil LVUSBSta.sys driver (see Logitech and its damned LVUSBSta.sys driver | sandon.it) and my sound is fine.

However, I have gotten at least one BSOD since the driver was uninstalled.

A:Random BSOD (no clear cause) while browsing, watching TV, etc.

your computer crashed 19 times with 4 different error codes all pointing to memory corruption of some sort while using different common programs (itunes, chrome etc.)
As a start, take back all OC (if any), re-seat the RAM modules and check them after this tut:
RAM - Test with Memtest86+

Report back with your findings
-DG

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\David\Desktop\smurof7neves\083111-32703-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0x8481e000 PsLoadedModuleList = 0x849674f0
Debug session time: Wed Aug 31 18:01:37.794 2011 (GMT-4)
System Uptime: 1 days 21:37:10.936
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.......................
2: kd> !analyze -v
*******************************************************************************
* ... Read more

Read other 1 answers
RELEVANCY SCORE 68

I got a BSOD about 5 months ago and I replaced one of my memory sticks and everything was fine until now. I've been getting them recently and I noticed its usually while watching a video or playing a game (graphics card problem?). After each bsod I usually get another during startup. Then my laptop runs startup repair and everything is fine for a few hours. I ran the driver verifier and it crashed almost as soon as i loaded a video but didn't create a dmp file for some reason.
Thanks in advance

Running Windows 7 x64
Upgraded from Vista about 7 months ago
Machine is a HP Pavillion dv7 1450us - a little over 2 years old

A:BSOD while browsing, watching videos, and on startup

  
Quote: Originally Posted by dreman


I got a BSOD about 5 months ago and I replaced one of my memory sticks and everything was fine until now. I've been getting them recently and I noticed its usually while watching a video or playing a game (graphics card problem?). After each bsod I usually get another during startup. Then my laptop runs startup repair and everything is fine for a few hours. I ran the driver verifier and it crashed almost as soon as i loaded a video but didn't create a dmp file for some reason.
Thanks in advance

Running Windows 7 x64
Upgraded from Vista about 7 months ago
Machine is a HP Pavillion dv7 1450us - a little over 2 years old


These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in ... Read more

Read other 5 answers
RELEVANCY SCORE 68

Hi,

Over the last couple days my laptop has been crashing randomly almost always when I am watching a video of some kind on firefox. I havent installed any new hardware drivers or programs. The computer freezes and up pops the BSOD "A clock interrupt was not received etc". Possibly related the Catalyst Control Center for my video card says it has encountered an error on startup.

My computer specs are:
Alienware M15x
Windows 7 home premium 64bit
Intel Core i7 CPU Q740 @ 1.73 GHz
ATI Mobility Radeon HD 5850

Any help would be appreciated!

A:BSOD 0x00000101 while web browsing, usually when watching videos

  
Quote: Originally Posted by mcha108


Hi,

Over the last couple days my laptop has been crashing randomly almost always when I am watching a video of some kind on firefox. I havent installed any new hardware drivers or programs. The computer freezes and up pops the BSOD "A clock interrupt was not received etc". Possibly related the Catalyst Control Center for my video card says it has encountered an error on startup.

My computer specs are:
Alienware M15x
Windows 7 home premium 64bit
Intel Core i7 CPU Q740 @ 1.73 GHz
ATI Mobility Radeon HD 5850

Any help would be appreciated!


No dmp in upload try this method

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to St... Read more

Read other 1 answers
RELEVANCY SCORE 68

Hi,

I've gotten two BSODs in the last week or so. I don't know where to start as far as figuring out why, so I thought this forum would be the best place to start.

I've uploaded the zip created by the dm log collector. Thanks in advance for your help!

A:BSOD doing nothing in particular/light browsing, watching videos

Code:
fffff880`040e5918 00000000`00030000
fffff880`040e5920 00000000`0000000c
fffff880`040e5928 fffff880`03c73fa4Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
atikmpag+0xafa4
fffff880`040e5930 fffff880`11fdd1f0 dxgmms1!VidSchiSubmitDeviceCommand+0xbc
fffff880`040e5938 fffff880`11094000 atikmdag
fffff880`040e5940 fffff880`118eea80 atikmdag+0x85aa80
fffff880`040e5948 fffff880`11094000 atikmdag
1. Download the 13.9 driver
2. Use the AMD Uninstall Utility to remove all traces of your current driver.
3. Reboot and install the 13.9 driver for testing purposes.

Read other 1 answers
RELEVANCY SCORE 68

So, my computer is new, built within the last month. Last couple weeks, have been getting a few BSOD. Updated some drivers, but it keeps happening. Not sure what is going on.

Read other answers
RELEVANCY SCORE 68

Hi, I have these crashes when browsing the internet and watching youtube videos, or any other online videos. It does not seem to depend on which web browser is use. I tried reinstalling adobe flash player and updating my graphics card driver, didn't work. Also, I had no crashes on my openSUSE when browsing the internet/watching videos.

I hope you can find something and help me.
Thanks, Samsi.

A:BSOD during internet browsing/youtube watching.

Welcome to SevenForums Samsi,

You are having a few 124 BSOD-s, please go through this guide: Stop 0x124 - what it means and what to try. Let us know if you find anything out following it step by step.

Comodo often contributes in BSOD-s. Please uninstall it and use microsoft security essentials at least to test.


Code:
Start Menu\Programs\COMODO Public:Start Menu\Programs\COMODO Public
Start Menu\Programs\COMODO\COMODO Internet Security Public:Start Menu\Programs\COMODO\COMODO Internet Security Public
Start Menu\Programs\realtech VR test-PC\test:Start Menu\Programs\realtech VR test-PC\test
Clean-Up Tool for Comodo Internet Security (OLD)
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Recommended antivirus program for Windows 7 based on stability compared to others:-
Microsoft Security Essentials - Free Antivirus for Windows
Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Hope that helps for now,
KK

Read other 1 answers
RELEVANCY SCORE 67.2

A brief description on what I was doing during the time of when the kernel-power event 41 happened. Just booted the pc up and began to browse the net and have twitch.tv on as I was catching up on emails. Then suddenly pc just rebooted itself.

So far i have completed;

Virus scan - no virus detected
Malware scan - no malware detected
Ram test - pass
Checked the cpu and gpu temperature on idle and load (its not overheating)
PC is NOT OC'd
Checked the PSU fan to see if its running. (working fine)

Im confused to why my PC has rebooted itself in the space of 5 times in the space of 6-7 hours. Any help would be greatly appreciated.

A:(Kernel-Power) BSOD while watching twitch tv or browsing the web.

Try Disk Check and also enter this in cmd:

Code:
wmic

Code:
diskdrive get status
It should show this

Code:
Status
OK
OK
If CHKDSK shows a bad sector or the Status is not OK OK, your drive could be dying.

Read other 6 answers
RELEVANCY SCORE 67.2

this happen randomly while im watching using vlc, using bluestacks, and browsing using chromes sometimes i also get 0xbe, and 0x109

btw this is whocrashed say

On Thu 3/5/2015 5:31:35 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030515-57377-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000334C738, 0xFFFFF8800A95CFE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 3/5/2015 5:31:35 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000334C738, 0xFFFFF8800A95CFE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a t... Read more

A:BSOD while watching movies and browsing, error 0x000003b

bump

Read other 5 answers
RELEVANCY SCORE 67.2

I have been having this problem for some time but lately it is getting worse crashing 4-5 times a day and 3 times in the last hour.

i hope i have uploaded the right files.

Thanks for your help.

A:BSOD at all times watching vids browsing the internet

  
Quote: Originally Posted by Premal30


I have been having this problem for some time but lately it is getting worse crashing 4-5 times a day and 3 times in the last hour.

i hope i have uploaded the right files.

Thanks for your help.



I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

Read other 5 answers
RELEVANCY SCORE 67.2

i have the following configuration :

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
System Manufacturer INTEL
System Model DH55TC
System Type X86-based PC
Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3193 Mhz, 2 Core(s), 4 Logical Processor(s)
ram: 8 gb
HDD: 500 gb
Realtek High Definition Audio
Display :ATI Radeon HD 5700 Series
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver Version 8.892.0.0

i have had the problem of BSOD since i have purchased this computer the cpu has 8GB
ram but when i installed a 64 bit os the BSOD keep appearing in 5 to 10 mins of restarting. so i went to my computer dealer and asked him tolook into the problem and he said it might be a ram problem and he changed it but still there was no remedy to BSOD
then i came home and installed 7 ultimate 32 bit it runs well but if i play more than an hour a BSOD will appear or even while browsing.
then i also made a clean install of windows 7 32 bit and dnloaded all drivers from net
and after i installed ati catalyst the problem again started and then i tried all kinds of registry cleaners, kernel debugger and wat not but still after an year of purchase i have not got relief from BSOD .
i installed who crashed application also and it told its a hardware problem and not a software problem so as a last resrt i'm writing this thread so please help u guys are the... Read more

A:BSOD while playing games, browsing, watching videos.... please help

  
Quote: Originally Posted by anmol8906


i have the following configuration :

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
System Manufacturer INTEL
System Model DH55TC
System Type X86-based PC
Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3193 Mhz, 2 Core(s), 4 Logical Processor(s)
ram: 8 gb
HDD: 500 gb
Realtek High Definition Audio
Display :ATI Radeon HD 5700 Series
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver Version 8.892.0.0

i have had the problem of BSOD since i have purchased this computer the cpu has 8GB
ram but when i installed a 64 bit os the BSOD keep appearing in 5 to 10 mins of restarting. so i went to my computer dealer and asked him tolook into the problem and he said it might be a ram problem and he changed it but still there was no remedy to BSOD
then i came home and installed 7 ultimate 32 bit it runs well but if i play more than an hour a BSOD will appear or even while browsing.
then i also made a clean install of windows 7 32 bit and dnloaded all drivers from net
and after i installed ati catalyst the problem again started and then i tried all kinds of registry cleaners, kernel debugger and wat not but still after an year of purchase i have not got relief from BSOD .
i installed who crashed application also and it told its a hardware problem and not a software... Read more

Read other 6 answers
RELEVANCY SCORE 67.2

Hello, I had my custom PC built over a year ago, but I encounter constant BSOD errors that happen quite randomly. Some days I get no errors at all, while other times my system will crash seconds after starting a game. Two of the most common errors include the "irql_not_less_or_equal", and the "atidvag" error. I know that the atidvag error relates to my graphics card (XFX Radeon 6850) and I am also aware of the proper method for uninstalling its drivers but neither updating nor rolling back the drivers seem to do any good.

I have included my "collection" of dump files which is quite extensive... Any help would be appreciated and thanks.

A:BSOD While Playing PC Games, web browsing, watching movies

Checked two of the latest dumps (the others are months old) which does not give a true sense of a failing GPU or graphics issue or anything similar, but it appears to be something else. In order to take some decisions, I need to see your msinfo32.nfo file; but the uploaded one is corrupted. Better you do it for one more time .... upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

Read other 4 answers
RELEVANCY SCORE 67.2

I have reached my limits trying to find the cause of this on my own, please help.

My desktop PC bluescreens randomly when I use it, sometimes multiple times per day, sometimes not for several days.
The usual BSOD error code is IRQL_NOT_LESS_OR_EQUAL.

I have ran a memory test which was successful.
I suspect the gpu hardware failing but I have no real evidence.
Trying to debug the dumps myself has led to a personal deadend.

Hopefully the attached file can help you experienced people to find the specific reason of failure.

Thanks a lot in advance!

Read other answers
RELEVANCY SCORE 66.4

I have had 5 blue screens since I reinstalled windows from a update that did not install properly, also aswell as getting blue screens on the last install of windows 10, but I don't have the Mini dumps for that install. Usually the computer will blue screen when I'm on chrome but I think it has happened while playing Overwatch I'm not sure. Most of the time I will be watching youtube and the sound will repeat and the blue screen will happen.

Also nothing is overclocked and I have done memtest's and no errors occur. Sorry if I'm not clear or concise im not very good at explaing these things.

Thanks

Read other answers
RELEVANCY SCORE 66.4

Hello everyone ! I have these BSOD more than 3 times per day in the last three or four months and is getting really annoying. Can you please help me and tell me where the problem is ? I uploaded the dump files. Thank you!

A:BSOD watching movies or browsing internet, error 0x0000000a

Welcome to the Forum.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-





Quote:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper



Code:
RTSTOR64.SYS Wed Mar 26 09:03:05 2008 (47E9BCE9)
Realtek Card reader
Driver Reference Table - RTSTOR64.SYS


Code:
SynTP.sys Fri Apr 25 22:18:35 2008 (4812045B)
Synaptic Touch Pad Driver
Driver Reference Table - SynTP.sys


Code:
VSTCNXT6.SYS Thu Oct 16 06:52:22 2008 (48F69046)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTCNXT6.SYS


Code:
VSTAZL6.SYS Thu Oct 16 06:53:42 2008 (48F69096)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTAZL6.SYS


Code:
VSTDPV6.SYS Thu Oct 16 06:57:45 2008 (48F69189)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTDPV6.SYS


Code:
netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

Daemon... Read more

Read other 9 answers
RELEVANCY SCORE 66

Currently:
Windows 7 Ultimate x64
Not the original OS of the system
Full Retail
Age of the computer is about 8 months
Age of current installation (at the time of posting) is about 7 hours.


Hello there I have been getting BSOD for about 5 days or so.
I had Windows 7 x64 professional on the computer.

Today I did a "ultra clean install" to Windows 7 x64 Ultimate
I did a DISKPART -> clean all then installed this version of windows hoping that my problem would have been fixed. I have receice about 3 or 4 BSOD's since this installation.

All my drivers seem to be up to date (manually checked all drivers from device manager).

All help is greatly appreciated.
Thank You.

I hope I successfully attached the zip file as instructed by the site.

A:BSOD while watching youtube/gaming

I have also received numerous "has stopped working messages" including windows explorer before and after installing the current OS.

Read other 3 answers
RELEVANCY SCORE 66

Hello i just got a BSOD while i was playing Hearthstone and watching some streams from twitch.tv. Right after i got the BSOD and i tried to restart pc it wasnt starting , the MSI motherboard wallpaper didnt appear on screen but it got in DOS (never happened before) and all the devices were loading, but it wasnt starting. After 2 restarts it started normally. I also got this problem on my pc .

here is the zip from SF Diagnostic Tool

A:BSOD while gaming and watching stream

Omono mate try this

Using HW Info

You can test the volts on the PSU with HWInfo HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic.

The original right hand window shows themachine running and is handy for that but for looking at the components in some detail close it and use themain left hand side panel

FOR OTHER COMPONENTS

Open each + down into the componentitself and then click on it - in theright hand side will appear all sorts of details including brands speeds andother essential info that device. See pic for example.


It will show up the volts in the redout and if they are off by +/- 5% then the PSU is probably dying . If you dont get any readouts that make sense try this.
PSU - Test DC Output Voltage

Read other 8 answers