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my lenovo 11e chromebook wont go pass the on screen where the word chromebook is on.

Q: my lenovo 11e chromebook wont go pass the on screen where the word chromebook is on.

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RELEVANCY SCORE 200
Preferred Solution: my lenovo 11e chromebook wont go pass the on screen where the word chromebook is on.

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RELEVANCY SCORE 100

I haven't used my chromebook for about 3 days. It was probably completely dead. I went to turn it on and the screen was white. I hit the power button and it shut off. When I tried to turn it back on, nothing. I plugged it in and the orange charging light came on. Still nothing. Let it charge overnight until the green fully charged light came on. Nothing. I've tried holding the refresh and power buttons as well as the esc, refresh, and power buttons. I've tried unplugging it and holding the power button down and then plugging it back in. Still nothing. There is no external battery. Any suggestions? Thanks! 

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RELEVANCY SCORE 93.6

message states unable to connect to network 

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RELEVANCY SCORE 92.8

My daughter's Chromebook has a dark screen.  It's like the lamp has been disconnected.  The machine is booting.  We have tried holding the power and restart key, to do a reset.  Still dark. I have held the power key down for two minutes.  Still dark. I have tried hitting the alt + brighten and darken keys.  Nothing. Hopefully they will honor the warranty or Walmart will take it back.   We've had it for about a month and it is still in warranty, according to the website.

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RELEVANCY SCORE 84.4

Just wondering if the chromebook comes with Word and if there is a way to download a paper I type to a USB if I can't print wirelessly

A:Does the chromebook come with microsoft word

Chromebook does not come with Microsoft, it is shipped with web based Chrome operating system from Google.You need to download and add the "word online" app for free from Google Chrome Store word download After download tap on word app in Apps list and login using a microsoft account. You can type and save the file to a USB to print. 

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RELEVANCY SCORE 84.4

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

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RELEVANCY SCORE 84.4

Hi everyone!I've had a Lenovo G710 laptop for a long time and have had no issues with it. But today when I for the second time booted it to edit a video for a good friend of mine the laptop won't start. The Lenovo logo shows up, but after that nothing happens. When I hold down the power button and reboot it "the hard way" It says something along the lines of "automatic repair in progress". After the laptop has been on that screen for a while it goes over to a blue page where I can choose to either restart the laptop (which just sets me back to square one, the screen just showing the Lenovo logo) or I can choose to go to advanced alternatives. From there I can choose either to: "Continue and go to windows 10", "Use a USB-stick, internet or DVD recovery disk to boot", "go to (even more) advanced settings" or simply turn the laptop off. the first and last two of these has been tried without success. What do I do? There is really isn't an option for me to reset it. Cause I have programs and several projects that aren't backed up.

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RELEVANCY SCORE 84.4

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

A:Lenovo Yoga 910 wont load pass the Lenovo screen.

Try getting into BIOS first and loading default settings. To do this, press the small "Novo" button (you'll need a paperclip for this), and select "BIOS setup". From there, use the arrow keys to get to the "exit" tab and select load default settings. 
 
If this doesn't work, let me know.

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RELEVANCY SCORE 83.6

So I'm on holiday and I'm watching a video and am charging my phone with my 11e Chromebook Thinkpad type 20DU whatever and all of a sudden it just shuts off, I think the battery is dead but that's unlikely because I'm pretty sure I had atleast 20% left so I charge it for a few hours and get back to it, still not working and I'm pretty sure my charger works and you know the light in the "i" in the thinkpad logo on the inside and outside, it keeps blinking slowly so I look online to see it there's a solution and I try pressing the power button for a minute and woohoo it works, my netbook turns on and goes to that white screen with the chrome logo, but nothing else happens, eventually it gets dim and goes black and then you have to shut the laptop and open it to make it come up agian I let it sit for a couple days thinking maybe if I let the battery die it will restart or something and it still hasn't and the "i" still blinks and I don't know what to do, there is nothing to do here and I want to watch Netflix please please please help

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RELEVANCY SCORE 82.8

Hello, I have a Lenovo 11e chromebook.I am trying to figure out the Auto Update Expiration for it.  Normally, I can get this from https://support.google.com/chrome/a/answer/6220366?hl=enIf you look through there, you can see there are a few mentions of Lenovo 11e with different date based on it's generation.  How can I figure out its generation?Lenovo.com's warranty lookup says its model number is 20DU0003US and its warranty expired 2015-09-04.  I have not been able to use that infromation to look this up.  I have been looking at listings on Lenovo's site and Amazon for the various 11e's trying to compare them to what my model has: "Intel Celeron N2930 processor (1.83GHz)
4.0GB RAM
Google Chrome
11.6in 1366x768
Integrated HD Graphics
Bluetooth 4.0
Intel Dual Band Wireless-AC 7260 2X2 AC
4 Cell Lithium-Ion" I have not been able to find matches for any generation.  It seems sorta close to 1st gen, but it is not the same.Any help would be appricated.  Thank you.

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RELEVANCY SCORE 82.8

Hello,
My work laptop is a lenevo chromebook, very basic machine. However I keep experiencing a problem with the WIFI. It connects perfectly to some WIFIs but for my home WiFi it says : error ?bad password?. I have put the password in a million times and it still says the same thing. I?ve even reset it!

If anyone has any ideas. Please help!
Thanks;
 

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RELEVANCY SCORE 82

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

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RELEVANCY SCORE 82

Has any one out in ChromebookLand been able to use the acclaimed system to show picture full screen from sets of jpg files? Due to the puny memory capacity, and difficult to work with external SD card slot, I tried to connect a Sandisk Media drive. The Media drive connects very well, but the display operations of pictures is just not professional.  The keystrokes are quasi not functional or not present.  When giving the show, I need to waste time explaing the customer what to do, and the 'slides' are not full screen, but small.  The colors ARE GREAT, but that is about it. As an aisde, any one ever wonder why the letters are in lower case????  My 5 year old asked me. 

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RELEVANCY SCORE 82

Hi, I just purchased my Lenovo N22-20 Chromebook from Amazon. However, I am having problems getting into Recovery Mode using the instructions published here https://support.google.com/chromebook/answer/1080595?hl=en-GB&source=genius-rts. When I press and hold esc + refresh, then press the power button (for about half a second)- it immediately shutsdown my chromebook, it doesn't go into recovery mode. I tried this sequence with the chromebook off and it does nothing. I tried the sequence before and after logging in too.  I also tried esc + refresh on it's own as some posts suggested just those two keys. Has anyone else had this problem? Is there a different set of keystrokes that need to be used with a Lenovo N22-20? Any help would be appreciated. Thanks

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RELEVANCY SCORE 82

about the lenovo N20 Chromebook : Is in this model a SIM-card device in place? If so, how do I install it? If not, what is ment by Lenovo mentioning: optional 3G-connectivity?

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RELEVANCY SCORE 82

An Ebay buyer kept the Lenovo Chromebook Shipment Box, if you have an extra, I would like to purchase one.

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RELEVANCY SCORE 82

Hi there, I have a couple N22 Chromebook devices where it says that the Camera is not detected and to check the connection.  I have tried power washing, resetting settings and also looked at the connection and it seems to be connected.  I know I sent a couple in last year for this same issue, but now they are of warranty, so I am wondering if anyone else can help me out with this.  Thanks in advance.  

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RELEVANCY SCORE 82

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

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RELEVANCY SCORE 81.6

Hello im in serious need so my chromebook wont hold a charge and when i do pluge in it turns on with out me pushing the power botten i dont know whats wrong with it please someone help 

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RELEVANCY SCORE 81.6

Hi I have a chrome book 14. it showed an major error message and shut down. It rebooted itself and supposedly repaired the damage. Now I am back to the set up page. Every time i try and get on wifi I move the little button to on and the chromebook slides it back to off. No wifi no chrome. I dont know what to do.

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RELEVANCY SCORE 81.2

Just got new Acer Chromebook 14, but am unable to make a recovery disc. When I run Chromebook Recovery Utility it says "Invalid Model Number". Is there another way to prepare a recovery disc? Thanks

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RELEVANCY SCORE 81.2

Just got new Acer Chromebook 14, but am unable to make a recovery disc. When I run Chromebook Recovery Utility it says "Invalid Model Number". Is there another way to prepare a recovery disc? Thanks











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A:Just got Chromebook 14. Unable to run Chromebook R...

Hi all,
 
I just received word that it's available.On the Chrome Recovery app, I'm able to see that it is there.
 
Can you please try to access the recovery and let me know if you're still having trouble?
 
Thanks,Cory

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RELEVANCY SCORE 80.8

The Chromebook first threw an error for OS being corrupted or non existent. I created a recovery USB and when attempting to run a recovery the machine died. Absolute no sign of life.

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RELEVANCY SCORE 80.8

Just something that we as a schoolboard found out about these devices, is that they use a magnet to sense when the lid is closed.  This issue that this causes is that if you have the devices stacked on top of each other that the magnet from the device below will stop the top one from turning on.  Some of our techs had them stacked while they were trying to enroll a large number of devices.  This is just an FYI.

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RELEVANCY SCORE 80.8

I have been trying on and off to have my laptop - running Android - "MIRROR" onto my TV -- can anyone help PLEASE --

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RELEVANCY SCORE 80.8

Umm... Hello? Is this thing on? Okay, here it goes. I wanted to share my experiences so far with my new Lenovo C330 Chromebook. Let me start off first by saying, this is my first Chromebook. Previously, I had been using 64-bit Intel Core laptops that I ended up wiping Windows off of and installing some flavor of Linux or another. I am a one-click, out-of-the-box type of user, so distros such as Ubuntu and EndlessOS did me just right. As for the Lenovo Chromebook C330, I love it. Although the touch screen display isn't as sensitive as other touch screen displays I've used (it doesn't take too kindly to a capacitative stylus, the ones with the rubber nib, unless you press hard which means I guess I will just be using my finger after all *sigh*), and the SD card sticks way too far out of the slot, I can get used to these things.

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RELEVANCY SCORE 80.8

Mousepad on new Lenovo e300 Chromebook not working when I`m doing the setup. I have done 20 setups on new Lenovo e300, and on 3 of them the mousepad isn`t working. Someone who knows what the problem is?

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RELEVANCY SCORE 80.8

My grandson got ahold of my Chromebook 100S lenovo. He removed some keys and I have no idea what else he did because it will not turn on or charge. what do i do?
 

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RELEVANCY SCORE 80.8

Hello,        I am a computer technician at Patterson Joint Unified, and we have some 3000+ chromebook devices deployed for our 1:web .   Recently students have been bring me devices that fail to boot, i can enter powerwash but after that completes it goes to a black screen, i have tried repairs via recovery usb but all it does is load no matter the length of time. im suspecting the ssd/ flash memory is bad on  these devices which is causing the no boot. is there anyway to test for sure, i have had about 8 of these within a short time period. any help is greatly apreciated thank you, and happy holidays

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RELEVANCY SCORE 80.8

Mousepad on new Lenovo e300 Chromebook not working when I`m doing the setup. I have done 20 setups on new Lenovo e300, and on 3 of them the mousepad isn`t working. Someone who knows what the problem is?

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RELEVANCY SCORE 80.8

I was using my charged Lenovo Yoga 11e Chromebook when the screen went dark and the power button is now continuously blinking, I have tried holding down the power button (which normally would turn it off) however this has not worked. Is there anything I can do to fix this? 

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RELEVANCY SCORE 80.8

Hello,I tried to make my chromebook into a Linux machine - but I fear that will not happen. I went through the entire process of removing the keyboard etc, and finally moved the switch. However, upon pressing the power button......nothing. Nothing with just the battery, nothing with just AC power, nothing at all. Can anyone point me in the right direction? is there something I missed? Or is this perfectly good laptop just dead weight now?Thanks.

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RELEVANCY SCORE 80.8

Ive got the Doss Soundbox bluetooth speaker. It worked perfectly until after new years eve, I havent changed anything about it or the computer but now when i pair it it will pair, but music still plays out of the speakers on the chromebook. Ive tried turning bluetooth on and off, forgetting bleutooth device, etc etc, but i cant get it to work. However, connecting it to other devices such as my OnePlus 3 works fine, anyone know what to do?

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RELEVANCY SCORE 80.8

hi guys, im not good with computers at all and i was hoping someone here could help me? i bought a chromebook a while back and ive been using it for school. well recently i moved on to a different class and now my lessons wont load. they loaded just fine before. is there anyway i could fix that?
 

A:chromebook wont load my school lessons anymore

The thing is there is quite many web based technologies that could be working at the same time, and one is not working on the Chromebook. The thing to do is talk to your school's IT dept.
 

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RELEVANCY SCORE 80

I have Lenovo n21 chromebook. But I don't have access to my touchpad settings after an upgrade it's OS. I was wondering if anyone else has this problem? I can't revert back to it's original OS. I know it is nothing to do with the touchpad at all. But there is no touchpad option from the settings. Does anyone have a driver for my chromebook touchpad? I also asked support and they said they don't have it. That's why I'm reaching out to the ommunity for a driver.

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RELEVANCY SCORE 79.6

HelloFew days ago I turned off my pc with regular start -> shutdown (win7) day after I tried to turn it on, but it keeps restarting himself after loading screen "lenovo" and text under it " to interrupt normal startup , press Enter" if i dont press it it restart himself again , and again.So i decided to reinstall windows by using flash (i tried with win7,10 with rufus setting it on FAT32...all modes).I tried everything in BIOS setting Boot legacy,both...I don't know what to try anymore,also when i press F12 it shows up usb drive , lan , but after choosing usb it restarts again.

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RELEVANCY SCORE 79.2

First experienced a green screen with purple vertical lines randomly about, and now the top half of my screen is completely gray. Variations of gray, light gray to a almost cool black. I haven't hit the laptop up against anything, this is strictly a home laptop so it hasn't gone in my bag and banged about at all, and I have not dropped it at all. Just a home laptop where it is on a cooling pad on a desk and hardly moved away from there, I don't know whats caused it. I have insurance on this, so can this be fixed? Or do I have to send it in for help?











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A:HP Chromebook 14 Screen

@KikiLaBrat , Hello and thank you for posting on the HP support forums. The only thing you can do with a Chromebook is to do a Powerwash.   This will reset the Chrombebook back to factory original configuration. Powerwash: Performing a Factory Reset on Your HP Chromebook or Chromebox (Chrome OS) If this fails you will need to send it in to HP for repair. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Thank you again for posting and have a great day.

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RELEVANCY SCORE 79.2

I purchased a HP Chromebook 14 G3 for my son for his middle school graduation 6 months ago.    The screen has gone black.   I took it into Best Buy and they said the LCD screen is shot and SHOULD be covered under warranty.   I am looking for a place, address to submit this for repair.    I bought it off of Amazon.     Really frustrated with the chromebook, it was expensive and now its not working.    Can not find out how to get it fixed and I am looking for any help I can get. Thanks

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