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BSOD just browsing internet 0x0000003B - 0x0000001E

Q: BSOD just browsing internet 0x0000003B - 0x0000001E

This has been happening for a while now, I have done multiple restores, but this has not fixed the problem.
Originally my computer was crashing because of Kaspersky but now it is just being completely funny.

Sometimes it blue screens, other times it will just turn off and on again.

I have two dump files, but I do not know how to open them sorry!

Thank you for helping me


According to google, it's graphics card issues.

Preferred Solution: BSOD just browsing internet 0x0000003B - 0x0000001E

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD just browsing internet 0x0000003B - 0x0000001E

Hi, please complete the steps below:

Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

10. Monitor hardware temperature for overheating issues with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor

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I got a 0x0000001e BSOD randomly while either playing games or surfing the internet.
- x86 (32-bit) or x64 ? 32-bit
- the original installed OS on the system? Yes
- an OEM or full retail version? Yes
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 1 Month
- What is the age of OS installation (have you re-installed the OS?) 1 Month

Attachment 177545

Attachment 177546

please help It's a new computer and i dont want anything wrong with it right away

A:BSOD 0x0000001e browsing internet or playing games

Quote: Originally Posted by Lasian805

I got a 0x0000001e BSOD randomly while either playing games or surfing the internet.
- x86 (32-bit) or x64 ? 32-bit
- the original installed OS on the system? Yes
- an OEM or full retail version? Yes
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 1 Month
- What is the age of OS installation (have you re-installed the OS?) 1 Month

Attachment 177545

Attachment 177546

please help It's a new computer and i dont want anything wrong with it right away

This one Related to danew.sys Razer DeathAdder USB Optical Mouse Driver from Razer (Asia-Pacific) Pte Ltd. Yours 2 years old. Re-install newest.

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

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I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
Processor 2.80 gigahertz AMD Phenom II X6 1055T
Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Bios American Megatrends Inc. 3406 08/20/2010
Memory 8192 Megabytes Usable Installed Memory
Video Card AMD Radeon HD 6800 Series

Other details are in the attachement.

I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
Any help in solving this will by appreciated.


A:BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

Got a BSOD. Uploading the dmp file.

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Hello. Last night i opened my pc, logged in at windows and then after a few minutes windows crashed with BSOD and rebooted. I went to windows again and they crashed once more. The 3rd time i booted successfully and windows didnt crash for at least 2-3 hours, but when i went away for 10 minutes they crashed again, without generating a dump file. Today windows crashed once more, generating a dump file and to my surprise fedora crashed as well, and i've been thinking that its probably a hardware related issue. I tried to read the dump files with blue screen viewer and the only thing i understood was that the first crash dump had the files ataport.sys ntoskrln.exe and tcpip.sys pointed out, while the second had ntoskrnl.exe and tcpip.sys and the third had the ntoskrnl.exe and win32k.sys.Im posting the dumps here. Thanks for your time!

A:BSOD All of a sudden, error 0x0000001e once and 0x0000003b twice

Host Name: ADAM-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Adam
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them

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I've had this computer for a few years now, close to 3-4. About a year or so ago I upgraded to Windows 7 Ultimate 64 and a few months afterwards the BSOD started up again (had them in Vista as well).
System/Model Number: HP Pavilion dv7-1245dxCPU: AMD Turion X2 Dual-Core Mobile RM-72Graphics: ATI Radeon HD 3200
Sometimes it's when sitting idle, sometimes while playing a game, more recently though it's while just browsing the internet.

Can't quite figure out what's wrong, although it the problem in all of the errors seems to be ntoskrnl.exe

Any assistance would be lovely, thank you.

A:Constant different BSOD 0x0000001e, 0x1000007e, 0x0000003b


Please upload your msinfo32.nfo file. To get this:
Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

Some very old drivers of the ATI card and Atheros network adapter need to be updated.

Atheros network adapter, source:Driver Reference Table
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver), source:Driver Reference Table
OR from here:Download AMD Catalyst Drivers 12.8 Vista 64 - FileHippo.com

Uninstall older drivers via control panel first and for remnants of drivers, use Driver Sweeper to clear that up.

Run the System file checker and Disk check:SFC /SCANNOW Command - System File Checker
Disk Check

Let us know the results

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Dear experts,

after just too many days of troubleshooting (please disregard the former thread) I decided to flash the BIOS, then re-format my SSD and re-install Windows 7 including all drivers the device manager asked for. Apart from BlueScreenView, SF Diagnostic Tool, 7zip and Dropbox, I installed/ran no other software or drivers. Windows update shows me that Windows is updated. I have currently only one bar of 8GB RAM installed; I have a 4-bar 16GB and a 2-bar 16GB kit available that ran fine in an identical PC. The QVL from Asus is from 2011 and outdated; the recommended RAM is no longer commercially available.

Do I need a new processor, mainboard or RAM? A new PC? I sincerely hope not the latter!

I have attached the output from the SF Diagnostic Tool as required. What should I proceed with?

Thanks in advance for any insights!

A:BSOD 0x0000000a 0x0000001e 0x00000050 0x0000003b

I downloaded and installed one additional software, IntelProcessorDiagnosticTool and ran it. Result: Another old chap reared its ugly head - the BSOD 0x00000124 where the BSOD display freezes and thus no minidump is being written - I have to push the reset-button each time this particular BSOD occurs.

I mean, being a useless user, I can't tell shit from shinola as far as PCs are concerned, but does this indicate a hardware fault? Such as mainboard, memory or processor?

How can I pinpoint what it is, so at least I know what, in the worst case, I have to buy anew?

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This has been happening ever since I bought my PC 2 years ago. I've taken it to a lot of technicians several times who ran hardware tests and found nothing, thus weren't able to diagnose the problem. It keeps happening even after I've formatted it multiple times. It crashes mostly while gaming, but sometimes when I'm simply browsing the web too. either it freezes with colored bars on the screen or a blue screen happens (mostly the latter). also it's mostly 0x0000001e or 0x0000003b

im not sure what this bump contains though, but this is what mostly happened before the format.

Temperatures are normal, video card drivers are up to date, passed all memory tests. Hardware seems to be fine. PLEASE HELP ME!

OS: Windows 7 Ultimate 64-bit
Motherboard: ASUS M4A88T-M USB/3
CPU: AMD Phenom II x4 965 BE 3.4Ghz
GPU: Asus Radeon HD 6850
PSU: Corsair CX-500W
HDD: Seagate Barracuda 500GB 7200rpm & Seagate Barracuda 2TB 7200rpm

A:BSOD (0x0000001e and 0x0000003b); freezes and crashes while gaming!

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005f13ab0, fffff80000b9c518, fffffa8006df4310}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys

Followup: MachineOwner
Its your graphics drivers causing a problem here.

Have your tried uninstalling the catalist control center?

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Could really use some help in determining what's amiss. The crashes seem to randomly occur, at least nothing that I can pin point. I also tend to think this may be cause by both drivers and hardware as on at least two occasions the computer would not restart. When powered on, it failed post and went into a series of rapid beeps. I don't believe heat is an issue but it has taken awhile before I'm able to get it to reboot on those two occasions. I've read the posting rules and I believe all of the system info is listed on my profile and hopefully I've uploaded the dump file. but please let me know if I've missed something or there is additional information required.
Thanks in advance!

A:multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Hi darenot.

There is a high possibility that the BSODs are caused by NVIDIA nForce Serial ATA Controller. The storage controller element of nvidia chipset; specially RAID. c:\windows\system32\drivers\nvstor64.sys

fffff880`02f1ba40 fffff800`02ad15d1 CLASSPNP!TransferPktComplete+0x1ce
fffff880`02f1bac0 fffff880`0110d6c8 nt!IopfCompleteRequest+0x341
fffff880`02f1bbb0 fffff880`0110d443 storport!RaidUnitCompleteRequest+0x208
fffff880`02f1bc90 fffff800`02ad830c storport!RaidpAdapterDpcRoutine+0x53

fffff880`02f1b978 fffff880`0117500fUnable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Which is too old.

Image name: nvstor64.sys
Timestamp: Tue Jun 23 03:53:37 2009 (4A400469)
It is almost impossible to find updates to nvidia chipset nowadays; specially for such an old HP.

BiosVersion = 5.27
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
So I would suggest you to get rid of the nvidia elements and use windows system native elements.

Boot into the BIOS. Disable RAID. Then perform a Clean Reinstall - Factory OEM Windows 7

If you follow the guide step by step, it will lead to a perfect windows install which is driver complete itself. No need to install any drivers from nvidia o... Read more

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i m getting BSOD when the laptop starts and just after the start. Also, i get BSOD every time when i try to restart my laptop. The most common BSOD is
1. 0x0000003b (SYSYTEM_SERVICE_EXCEPTION) - 14 times

The other BSOD are :
1. 0x000000d1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL) - 3 times
2. 0x0000001e (KMODE_EXCEPTION_NOT_HANDLED) - 3 times
3. 0x000000a (IRQL_NOT_LESS_OR_EQUAL) - 4 times
4. 0x0000007e ( SYTEM_THREAD_EXCEPTION_NOT_HANDLED) - 3 times
5. 0x000000019 ( BAD_POOL_HEADER) - 3 times
6. 0x00000050 ( PAGE_FAULT_IN_NONPAGED_AREA) - 1 time
7. 0x00000024 (NTFS_FILE_SYSTEM) - 1 time
I have recently upgraded my RAM from existing 3gb to 6gb. I removed the 1gb ram and putted the NEW TRANSCEND RAM IN SLOT 1 and 2gb HYNIX RAM in slot 2.
I have also RAN the MEMTEST86 3-4 times with no error. The BSOD usually occurs after each 1 week and 3-4 times a day. Also, the timings of both the RAMS are same. I am using 1333 mhz ram on my 1066 system. I m NOT OVERCLOCKING ANYTHING. The picture i have submitted is with 4 gb NEW RAM only.
OPERATING SYSTEM - WINDOW 7 ulitmate 64 bit
PROCESSOR - intel i 3 m350
I have uploaded the minidump files date wise . PLS HELP ME !!!!!!

A:Getting BSOD 0x0000003b(most common), 0x0000001e, 0x000000a,0x0000007e

Follow the http://www.sevenforums.com/crashes-d...tructions.html so we can get all of the crash files at once and better determine the problem.


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Hi I hope someone can help me, I am new to all of this error reporting but I've tried to use the web to find answers before coming here, and I hope I have attached all the necessary files:

I am running Windows 7 Home Premium 64 bit version, here's a rough look at my system:

8gb ddr 3 1600 (part no. CT2KIT51264BA160B - not sure that's any help)
AMD Phenom II x4 955 3.2ghz CPU
Line 6 Toneport UX2 Soundcard (usb interface)

I am not overclocking anything and my PC runs a ton of applications fine, I use it to record live music via my toneport soundcard and I edit and render videos with Sony Vegas fine, I just get a BSOD when using any games within 1 to 2 hours.

I have tried clean drivers for my GPU, even using a driver sweeper software from safe mode. I have tried to check that all my drivers are up to date in fact.

I have plenty of free space on my hard drive, and my PC case is very cool, the temps are around 28-30 degrees for the board and cpu at idle and 30-38 at load.

the gpu temps are 56 degrees max when playing games etc.

I've tried everything except dropkicking it! I see a lot of errors like mine but I don't have the skills to solve this puzzle, please help!

Thanks for reading this

PS. All the components bar the CPU are less than 6 months old, free from dust and securely fastened!

A:BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Welcome to Sevenforums; I hope we can be of assistance. Bear with me as this takes a bit of time to digest all the information in the bug report you filled out; usually ~20-30 minutes. I will try to post the most relevant information first.

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As said above in the title, I have been getting multiple BSODs on this new build. The build is using mostly old parts except for the motherboard, CPU, PSU, and card reader. The HDD, ODD, and RAM are all reused from previous computers.

It's been almost every day that I would get a BSOD on this machine. The major driver files seem to be ntoskrnl.exe and Ntfs.sys. A few other ones have shown up as well, such as dxgmms1.sys and win32k.sys.

The BSODs seem to occur at random times, however most recently they have occurred when watching .avi videos in full screen.

I have attached below all the minidumps that I have along with the last few events in event viewer. There are tons of errors in event viewer.

The specs of the computer are as follows:
AMD Athlon II X2 250
Motherboard is part of the Shuttle SA76G2 V2
2x 2GB OCZ2P8002G PC2-6400
Windows 7 SP1 X64
Onboard HD Radeon 3000

Please let me know if you need anymore information.

A:Multiple BSOD erros (0x0000003b, 0x0000007f, 0x0000001a, 0x0000001e) &


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Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.

I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

A:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

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My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

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While the system is at idle or just light use I get the BSOD. It happens once a day and there seems to be no trigger. Core temps are at normal and run about 40 Celsius. I have tried updating most of my drivers through the device manager and will run a memtest soon. Any and all help is much appreciated, thank you!

Is Windows 7 . . .
- x64
- the original installed OS on the system? windows 7
- an OEM or full retail version? full retail

- What is the age of system (hardware)? 1.5 yrs
- What is the age of OS installation (have you re-installed the OS?) 1.5 yrs. have not reinstalled OS

System Specs
CPU: AMD Phenom(tm) II X4 920 Processor
Motherboard: ASUSTeK Computer INC. M4A785-M
BIOS: BIOS Date: 04/14/10 17"53:51 Ver: 09.06
Total Memory: 4.00 GB
Usable: 3.75 GB
HDD: (1) ST31000520AS ATA Device (2) Seagate Portable USB Device
Sound Card: (1) ATI High Definition Audio Device (2) High Definition Audio Device (3) C-Media PCI Audio Device
Graphics Card: ATI Radeon HD 4200
OS: Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

A:BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

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Hello, I'm running Microsoft Windows 7 Professional 64-bit on my HDD, I am getting frequent BSOD while playing games, watching and downloading videos. There are multiple different errors and the errors are the not same. I am getting errors:
(1) 0x00000019 - BAD_POOL_HEADER
(4) 0x00000116 - No bug check string

Thank you for the help I really appreciate it!

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This afternoon I was downloading a file with my usual browser (Firefox) ; qbittorent was active in the background (seeding only 3 torrents).
At the same time I was browsing through few pictures using Honeyview (Honeyview Image Viewer - Download Free Photo Viewer to open JPEG, PNG, GIF files)
Then out of the blue it crashed .I do not rember the exact error code but it mentioned adf.sys.

According to BlueScreenView (NirSoft - freeware utilities: password recovery, system utilities, desktop utilities) it is a SYSTEM_SERVICE_EXCEPTION
Its bug check code is 0x0000003b .It has probably been caused by rdbss.sys

Few words about all but the most recent minidump

The 22th July's one is due to a blackout

10th July bsod was most likely caused by the security suite (a2service)

Do not mind all those minidumps referring to crashes older than a month .

They had been fixed or so it seems

Installing this https://support.microsoft.com/it-it/kb/2958399
Disabling hw acceleration (that had issue with nvidia drivers) in browser/adobe flash etc

Ram was tested for defects a couple months ago (Memtest run for more than 24 hrs without errors)
Same goes for the the gpu or the storage drives
Drivers (excluding the graphic card) are updated
I'm quite positive there is no malware.

Thanks for your help

A:BSOD 0x0000003b while browsing pictures likely caused by rdbss.sys

Don't be shy any help is appreciated

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I have been receiving a BSOD System_Service_Exception for the past few weeks. I tried to do some troubleshooting on my own, and realized that AVG was clashing with my other AV, so I uninstalled AVG and the crashes became less frequent. Now my computer is acting up again, though the cause must be different as AVG is no longer on my system.

The crash frequently occurs when I am on my web browser, Chrome and Firefox on separate occasions. In fact, my computer suffered a BSOD no more than 40m ago while I was checking my e-mail. The system blames afd.sys on the previous two occasions. I've already spent a lot of time trying to figure it out, and decided it was time to ask for help.

OS: Win7 Professional 64-bit, OEM

Age (hardware): 22months old

Age OS: I have never re-installed, but I have restored to factory settings a few times. The latest restore was completed 6-7 days ago.

I have packaged my system health report, Windows_NT6_BSOD_jcgriff2, and my minidump folder (though I think it may be redundant; please let me know if it is).

Thank you for your time.

EDIT: my system health report says that there is my AV isn't detected, and that if I have one installed I should let action center know to stop checking. Action center detect my AV perfectly fine though, so I don't really know what that problem is, and I'm not sure if this information is relevant but I figured I should say something. Thanks again.

A:BSOD, checking email/web browsing, error 0x0000003b


Dont use 2 or more antivirus in the same system!

Better uninstall all antivirus\security and download\install and use only Microsoft Security Essentials

Starting from e1y60x64.sys your Intel(R) 82567LM Gigabit Network Connection

Update these software\drivers

mdmxsdk.sys fffff880`097bb000 fffff880`097bf280 0x00004280 0x449716be 19-Jun-06 11:27:26 μμ
Tppwr64v.sys fffff880`02fc6000 fffff880`02fcc000 0x00006000 0x4535e875 18-Oct-06 10:40:21 πμ
fsvista.sys fffff880`02e6f000 fffff880`02e77000 0x00008000 0x47df6313 18-Mar-08 8:37:07 πμ
smiifx64.sys fffff880`02e68000 fffff880`02e6f000 0x00007000 0x48280759 12-May-08 11:01:13 πμ
e1y60x64.sys fffff880`03e00000 fffff880`03e50000 0x00050000 0x48af392e 23-Aug-08 12:09:50 πμ
KMWDFILTER.sys fffff880`020f1000 fffff880`020fd000 0x0000c000 0x49f7f1c0 29-Apr-09 8:20:48 πμ
XAudio64.sys fffff880`09f40000 fffff880`09f48000 0x00008000 0x49f89a93 29-Apr-09 8:21:07 μμ
How to find and update drivers? Read here Best way to update drivers for free?
Finish with these steps and post back with any results.

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This is on a recent clean install. I've run memtest86 10 passes with no errors, ran a system scan, and checked both hard drives with the integrated windows software. DriverAgent says I have only one outdated driver.

SF Diag Tool zip should be attached. I'm not sure where to go from here so any help is greatly appreciated.

A:BSOD while browsing and gaming, most recent error 0x0000003B

You gave us several reports, but they contain very few clues. One hint was that it is a driver from your symantec anti virus. Make a system restore point, then uninstall and then download and try Microsoft Security Essentials, at least for a test.
The driver:

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I've tried to figure it out for ages and nothing works. It has happened so frequently that I've just sort of adapted to it interrupting me on a daily basis. Maybe you guys can chime in? I'm lost..

errors include: System Exception 0x0000003B, 0x00000000C0000005, 0xFFFFF800034C9044, 0xFFFFF88009136050, 0x000000000000000

and: STOP:0x000000BE / Win32k.sys etc.

Happens mostly while playing games, but also can occur during just regular browsing, etc.

A:BSOD While playing various games and just browsing, Errors: 0x0000003B

Still trying everything via. tips in this forum, nothing.

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Hello, I have visited this forum many times, however this is my first post. I have never posted to a forum before, so please excuse me if I make an error.

My issue it that I was online browsing Facebook a couple weeks ago when suddenly and with no warning my screen flashed with distorted lines, then went blank, and finally showed me a BSOD error screen with error code 0x0000001E (0x0000000000000010A, 0x0000000000000002, 0x0000000000000000, 0x0000000000000000).

Being as the first time I received a BSOD on this PC (built only 4 months ago), I decided to try rebooting, which worked fine. The next day, the same thing happened again. It randomly occurs without any warning whatsoever and always when I'm online.

I contacted a trusted friend who is knowledgeable about gaming PC's (I am new to gaming PC's and newer PC technology, and he helped me get the parts and build this) and he discovered that the motherboard BIOS version was outdated and couldn't properly run the CPU the way it needed to. I carried out a BIOS update and the computer seemed to run much smoother and the fans were even much quieter. After that was successfully accomplished, I also set up my GPU/APU Crossfire successfully.

Everything seemed OK until a few days after that when I received another BSOD that was totally different than the others. That BSOD Error was 0x000000D1 (0x0000000000000010A, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88002969OE1)

That second BSOD also said: athrxusb.sys - Address FFFFF... Read more

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About 6 months ago I had an issue (as found here Multiple BSOD and crashes after windows reinstall). Long story short one of the channels on my MOBO for my RAM slots seems it is broken, so when I use either of those ports I can get a risk of BSOD. So I then stopped using those 2 slots and only used the other 2. For the last 6 months my pc has worked fine and been great. But 5 days I updated norton, and yesterday I updated to the new 355.82 GeForce drivers. Today I booted my computer and got a BSOD about 20 mins after turning it back on. It was a KMODE_EXECPTION_NOT_HANDLED 0x0000001e in ntoskrnl.exe (dump attached, its the most recent one which is 1st sept). I have reverted the graphics driver and it hasnt crashed for the last few minutes, how ever I am concerned about this BSOD. Can any one offer some advice, or was it just a freak crash?

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Please Help! I have been getting these errors very frequently now.


Windows 7 64bit
OEM software bought from Newegg
System is about 15 months old...maybe more
One OS install on setup. NO reinstalls.

A:BSOD while web browsing and viewing online video error 0x0000001E

Related to athrxusb.sys Extensible Wireless LAN device driver from Atheros Communications, Inc. Yours is from 2008. Way before win 7 was released. I would update to the current one.

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I ave a dell inspiron N5110 laptop, which experiences seemingly random BSODS:

Could you help me resolve this issue?
Thank you.

A:Random BSODS: 0x0000001e and 0x0000003b

It looks like your BSOD is being caused by Comodo:

fffff880`091c7398 fffff880`02d04c77Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Driver Reference Table - cmdguard.sys

Please uninstall Comodo then replace it with a combination of Microsoft Security Essentials and Malwarebytes anti-malware. Tip when install in Malwarebytes be sure to uncheck the box offering to start a free trial.

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I have been having BSOD issues for about 2 months, and have tried running memory checks, disk checks, and I can't narrow the cause down. So I'm here hoping someone can help me. I have gotten kernel power, irql, and some blank message, only error code BSODs. They occur at random times, and are quite sporadic. Please help.

BC codes are as follows.
(0x0000001e, 0x00000024, 0x1000007e, 0x00000124, 0x0000003b)
These are the only ones I have since my reformat.

A:Multiple BSODs. (0x0000001e, 0x0000003b) and more.

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall SpyBot, too. It causes problems in windows seven sometimes.

Plan to update the BIOS.

BIOS Version/Date American Megatrends Inc. 0305, 9/9/2010
Get the latest version from the hardware manufacturer's website only.

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results.

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I have had a nightmare trying to fix these problems and I have reinstalled windows twice to try and fix it. mainly I am getting these blue screens while playing games. I have updated all of my drivers and tried everything i can think of. This is my 1st time here and i will gladly accept any help.

I get 0x0000001e from playing Elder scrolls Skyrim and i get 0x0000003b while playing mass effect 3.

I don't know how to add the files to this thread but i'm willing to work with anyone.


Processer: AMD athlon II X2 220

Ram: 4GB

OS: win 7 64 bit

Graphics: galaxy Geforce 520 GT card

A:Blue screens 0x0000001e and 0x0000003b while playing games.

I tryed removing one of the sticks of memory and the problem stopped (at least for now). Im going to keep an eye on it to make sure. Is it possible this was only a memory issue.

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So I find that anytime I'm surfing the internet or doing random downloads and usually multiple things at once, even though my computer is well capable of handling such things. I find the BSOD comes up after I activate a program of some kind or, clicking a link within a program that takes me to my browser. For example, While using Steam if I click a link under the help menu that opens a browser...BSOD. Sometimes after getting a BSOD upon windows starting up again i get another BSOD before i even get to the desktop.

A:Random BSOD while using internet programs. 0x0000001E


There are no dump files in the zip attached. Please make sure you're following the instructions correctly.

Follow this tutorial if there are no dumps collected:
→ Dump Files - Configure Windows to Create on BSOD

What I can suggest from taking a look at your other files:

Start Menu\Programs\Norton 360 Premier Edition Public:Start Menu\Programs\Norton 360 Premier Edition Public
Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public

Please uninstall Norton, it's a known cause to BSODs..So is Daemon tools.

I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.

→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.

In addition, Run this tool and delete anything it finds:
→ Anti-rootkit utility TDSSKiller

Also free up your start-up, keep nothing except your antivirus.
→ Startup Programs - Change

Keep us posted of the results

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hey guys i need help it just BSOD when i was browsing on the internet using Nightly(64bit)

A:BSOD Browing Internet using Nightly (64bit) 0x0000003b)

Please fill out full details using this guide:
System Info - See Your System Specs

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Generally I surf the net with PaleMoon browser or I access Outlook 2013 as my email client. That's pretty much all I do on my PC.

2 BSOD's today. Starting getting them about 2 weeks ago. Created the attached uploaded files shortly after the last BSOD.

Attachment 355045

Attachment 355054

A:BSOD While Browsing Internet

Hello, winsome and welcome to the Forums. I will see if I can help you with this error. First I would like you to fill out your system specs in as much detail as possible. We often have to look up components, so Manufacturer and Model is important. This may help you do that. Please also upload everything here.
Screenshots and Files - Upload and Post in Seven Forums

Please fill out your System Specs

Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Have you installed any new software or hardware lately? I am seeing a lot of errors related to Dell Data Safe Local Backup or Dell scheduling. Please make sure all of your Windows Updates are ins... Read more

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okay so I've had trouble with my laptop before, this is the 2nd time. The first time I had what seem to be a hard drive crash. I had a black screen and the laptop was not responsive so I manually rebooted the laptop only to not boot up at all. I sent it back to get fixed because it was under warranty still, and still is. This laptop is new! But now I've encountered the bsod. I'm new to this so I'm not sure on what to do, but I've followed the steps as provided. I'm not sure what could be the problem. Please help!

also I'm using a lenovo g570 64 bit laptop running windows 7. I don't download stuff often but I have used torrents..and downloaded a dll crack file. I have deleted it all though after the first incident. anyhow I can provide any more info if needed about my system but any help would be appreciated. my laptop is only 4 months old!

A:BSOD while browsing the internet, new to this please help.

Welcome to SevenForums

Can you tell us what antivirus you're using?

Your dump comes with bugcheck 50 and doesn't provide much information....its usual causes are:

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
BugCheck 50, {ffffd47edb5f7ffe, 0, fffff80002ecb05c, 7}
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
You may want to start with memtest if you like

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes
RAM - Test with Memtest86+
Guide to using Memtest86+ - Geeks to Go Forums

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherbo... Read more

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I leave the computer on while playing online radio but when I finished shower and return to the computer, it gave me BSOD. I opened several programs at the time I was away : Itunes, MSN, PPS (China streaming program), and my blue tooth receiver is plugged in.

Any Advice will be much appreciated

A:BSOD while browsing internet

Quote: Originally Posted by vvn13

I leave the computer on while playing online radio but when I finished shower and return to the computer, it gave me BSOD. I opened several programs at the time I was away : Itunes, MSN, PPS (China streaming program), and my blue tooth receiver is plugged in.

Any Advice will be much appreciated

Hi and welcome
Best advice that I've seen about this error (from here: http://www.sevenforums.com/crashes-d...tml#post356791 )

What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)

So, check the drivers
Then check the inside of the case (temperature, voltage, dust, etc).
Then run some hardware stress tests

Try this free video stress test: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Try this free stress test: Free Software - GIMPS

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
... Read more

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Win7 64 bit... Any ideas on what is causing it?? thanks soo much for any reply.

A:BSOD only while browsing internet...

Hi djaviva welcome to SF

Please follow these steps and upload here the crash\bsod folder.


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I wasnt doing much of anything last night, mostly just browsing the internet before bed. I had a number of tabs open and a few had flash content. Other than that I probably had steam running, but wasnt playing any games or anything. The only thing I've done since is update graphics drivers.

A:BSOD While Browsing Internet

this points to an application linked to Nvidia GeForce Experience, however, it also links to your CPU, what could have happened is that the Nvidia update service caused an issue with your CPU.

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I keep getting a BSOD while surfing the net on a MSI WIND U100. I attached minidump files any feedback would be great, thanks!

A:BSOD while browsing internet

Hi -

Update your Realtek wifi driver -

RTL8187Se.sys Wed Feb 25 21:31:15 2009 (49A5FEF3)

Or check system manufacturer's support site.

You are missing dozens of Windows Updates, including Windows 7 SP1.

Windows Updates - www.update.microsoft.com

Service Pack Center - Microsoft Windows

Windbg Logs
--> http://sysnative.com/bsod2011/_99-db...jcgriff2_.html

Regards. . .




Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\092011-18859-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Tue Sep 20 16:59:00.874 2011 (GMT-4)
System Uptime: 0 days 3:36:51.561
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
FAILURE_BUCKET_ID: 0xc2_7_RTL8187Se+a50d
Bugcheck code 000000C2
Arguments 00000007 00001097 8078ae94 8078ae74
BiosVersion = 4.6.3
BiosReleaseDate = 10/06/2008
SystemProductName = U-100
MaxSpeed: 1600
CurrentSpeed: 1600
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\092011-15218-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Tue Se... Read more

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Hi Everyone,

I am having issues with my PC, specifically it BSOD after browsing the Internet for a while (but, not always).

This unit is a free hand-me-down from someone who did not give me the disks or drivers. It is a Windows 7 x64, full retail install, on a 2 year old built PC. I am not sure what motherboard is installed but, it has a dual AMD Athlon II X2 240 proc, 2Gb of RAM, and Radion X1650 video card.

I have attached the BSOD files run off the comp.

Please let me know if you have any insight into how I can remedy the issues I am experiencing. Thank you!


A:BSOD after Internet browsing for a while

Start off by updating to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

atikmdag.sys Fri Apr 24 06:51:57 2009 (49F199CD)
Update your video card drivers - ATI Catalyst

Log Name: System
Source: Ntfs
Date: 2011-08-19T11:54:42.895
Event ID: 55
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: xbox-PC
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
Disk Check

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests (Small FFTs, Large FFTs, Blend) for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 19 18:52:09.592 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:40.138
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAILURE_BUCKET_ID: X64_0x7E_nt!ExFreePo... Read more

Read other 2 answers

Hi! I am running Windows 7 Professional x64. I got a few BSODs while using internet browser and i do not know what to do about it. Can anyone help me fix this problem?

A:BSOD while browsing internet

Quote: Originally Posted by jakoobm

Hi! I am running Windows 7 Professional x64. I got a few BSODs while using internet browser and i do not know what to do about it. Can anyone help me fix this problem?

Several problems

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

Old drivers needing updating

MarvinBus64.sys 9/23/2005 05:17:03 PM fffff880`04644000 0x00044000 0x433470cf fffff880`04600000
regi.sys 10/31/2006 04:22:11 AM fffff880`07ae1000 0x00008000 0x454707b3 fffff880`07ad9000
AtiPcie.sys 5/5/2009 11:00:22 AM fffff880`01888000 0x00008000 0x4a005486 fffff880`01880000
Rt64win7.sys 5/22/2009 10:52:30 AM fffff880`04337000 0x00039000 0x4a16bc2e fffff880`042fe000
How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of th... Read more

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As the title says, I've been getting random BSODs when I have browsed internet. I'm using Google Chrome, but it has happened with Firefox too. I don't recall it happening ever when I've been playing online games. When it happens, the browser just stops to respond at first, then the screen freezes for couple sec and goes into bluescreen...

It stopped for about 6 days after I removed my secondary hard drive and I thought the problem was there, but now the problems are back. The odd thing is, it wouldn't even post BIOS screen before I unplugged the hard drive (that's why I thought it was the problem in secondary hard drive). When I check on my BIOS there haven't been set any Master neither Slave drives. I've tried to add them manually, but when I attempted to do that, it wouldn't let me select any drive.

ALL the BSODs I've gotten have had ntoskrnl.exe as 1 of the causing processes. I've added 2 most recent BSODs. Any help would be appreciated.

A:BSOD, mainly when browsing internet

We are seeing some massive Kaspersky failure here:

fffff880`0bc70588 fffff880`01c04cd4Unable to load image \SystemRoot\system32\DRIVERS\klflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Description here: Driver Reference Table

fffff880`0bc70a48 fffff880`04e71b4fUnable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
Description here: Driver Reference Table

fffff880`0bc71078 fffff880`04f9a60dUnable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
Description here: Driver Reference Table

Uninstall Kaspersky using Kaspersky Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, update your realtek network driver form Realtek
Take the Win7 and WinServer 2008 R2 Auto Installation Program dated 2013/11/26.

Let us know the results.

Read other 1 answers


Out of the blue, (no pun indended), my computer decided to BSOD. It is a Lenovo X61T, using windows 7 x64 ultimate.

I have attached the minidump, and would appreciate any and all help. I have the current windows updates and checked my drivers.



A:BSOD while browsing the internet


Starting from netw5v64.sys your Intel Wireless WiFi Link Driver


Update these software\drivers

mdmxsdk.sys fffff880`024ab000 fffff880`024af280 0x00004280 0x449716be 19-Jun-06 11:27:26 μμ
xaudio64.sys fffff880`025a4000 fffff880`025ac000 0x00008000 0x456cd810 29-Nov-06 2:45:04 πμ
CAX_CNXT.sys fffff880`0848c000 fffff880`08554000 0x000c8000 0x458c403a 22-Dec-06 10:29:46 μμ
CAXHWAZL.sys fffff880`08438000 fffff880`0848c000 0x00054000 0x458c4077 22-Dec-06 10:30:47 μμ
CAX_DPV.sys fffff880`0860f000 fffff880`08789000 0x0017a000 0x458c4114 22-Dec-06 10:33:24 μμ
psadd.sys fffff880`04adc000 fffff880`04ae7000 0x0000b000 0x45d9f2e5 19-Feb-07 8:56:37 μμ
mcdbus.sys fffff880`04a9f000 fffff880`04adb880 0x0003c880 0x49a3cd1f 24-Feb-09 12:34:07 μμ
smihlp.sys fffff880`087c6000 fffff880`087cd000 0x00007000 0x49ba55e4 13-Mar-09 2:47:32 μμ
e1e6032e.sys fffff880`0477d000 fffff880`047c5000 0x00048000 0x49c923b3 24-Mar-09 8:17:23 μμ
netw5v64.sys fffff880`04c7b000 ... Read more

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Windows 7 Ultimate x64
-original OS - Vista (Win7 Full Retail)

-Toshiba Satellite A305 S6837 about 24 months old
- Installed Win7 mid Nov 2009-Dec 2009, haven't re-installed

Rarely saw BSOD until recently. No new hardware, but installed Office 2010 recently, and recently using iGoogle as 2nd home screen that opens automatically in IE8...

Have gone through Device Manager & updated all drivers (found no new updates) and nothing marked as incompatible/needing updates in Windows 7 Upgrade Adviser.

Attached is the zipped file - (noticed on pefrom didn't recognize antivirus, but have current Symantec Endpoint.)

Thanks for your help!

A:BSOD browsing internet

Hmm...no dumps in that. Did you run the program as administrator?

Go ahead and upload just the dumps now: http://www.sevenforums.com/tutorials...en-forums.html

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I was browsing the internet then suddenly BSOD. I have attached the SF Diagnostic file. Many thanks.

A:BSOD while browsing the internet

Your network driver is causing the issue.

BugCheck D1, {30, 2, 0, 9370f8a5}

Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athr.sys
*** ERROR: Module load completed but symbols could not be loaded for athr.sys
Probably caused by : athr.sys ( athr+428a5 )

Followup: MachineOwner
And the driver is old.

936cd000 937dd000 athr T (no symbols)
Loaded symbol image file: athr.sys
Image path: \SystemRoot\system32\DRIVERS\athr.sys
Image name: athr.sys
Timestamp: Tue Jun 09 23:34:52 2009 (4A2EA444)
CheckSum: 0011A043
ImageSize: 00110000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to update the driver.

If you want us to assist further in updating the appropriate driver, upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
And, Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Micr... Read more

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Hello. I'm on my girlfriend's laptop and she is having a problem where the computer will give a BSOD while browsing the internet. She has told me that it never happens when she isn't connected to the internet. It often happens while streaming videos on Youtube or Netflix but I'm not sure if that is the cause, because I actually got a BSOD while writing my post out just now.

I had her install SlimDrivers and she updated about 10-20 drivers. She says the BSOD's occur less often but they still happen enough that they are a major pain. The laptop isn't overheating, and I've tried everything I could think of.

EDIT: When it happened just now, It had the error code x0000003B. Don't know if that is always the error or just this time.

A:BSOD When Browsing Internet

Just realized the ZIP file I uploaded was corrupt. I'll upload a second one in a minute.

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I am getting this BSOD

A:BSOD While browsing internet

Quote: Originally Posted by LukaTCE

I am getting this BSOD

Memory corruption probably caused by a driver. please run these two tests


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resourc... Read more

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System specs:
Windows 7 pro x64
I think original system was mandriva linux, but I installed windows straight away
full retail

I have the hardware and OS installed since July 2011

I've had several BSODs, but mostly they occurred at night while asleep. This time I was browsing the net and a BSOD appeared.

the hard disk does a lot of noise

thanks in advance!

A:BSOD while browsing the internet

Problematic Software:
Start Menu\Programs\Auslogics\Disk Defrag Public:Start Menu\Programs\Auslogics\Disk Defrag Public
I recommend against 3rd party defrag tools. Windows has some nice command line flags for the defrag command that will accomplish the same tasks as 3rd party programs. The -b and -w flags will defrag boot files and the boot registry items as well as compact the data to the center of the disk for faster access.defrag c: -b
defrag -c -v -w
The first command optimizes boot performance for the Windows drive by defragmenting boot files and boot registry items.

The second command includes all drives on the system through the -c command and optimizes the drives by compacting the data to the center of the disk. Verbose output through the -v option is optional to provide the user with more information about the defrag tasks. The commands have to be run in an Elevated Command Prompt.

For more flags, see Disk Defragmenter - Open and Use.
It is difficult to find patterns with only one .dmp file. Please refrain from using CCleaner for the duration of your troubleshooting on here; it is likely the reason your other .dmp files are missing. CCleaner deletes the .dmp files as part of its cleanup process.

The one .dmp files indicates Windows as the cause of your crash which is unlikely. While unlikely, it is possible:Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. ... Read more

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I haven't had any problems with my laptop before, but now I suddenly got BSOD while watching stream from Twitch. My laptop is old so I'm wondering if something is starting to break.

Fujitsu NH 532
Intel Core i7-3610QM
Nvidia GeForce 640M LE

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Hello all!

Hoping to get some info on why I keep getting BSODs. They are pretty random, but I can tell it's usually when I run a number of things on my computer. If it is a memory problem (some google searches told me it was), could I also get some insight on what memory sticks I should buy?

Thank you!

A:BSOD, internet browsing

The msinfo32 file is corrupt, can you run the dm log collector again.

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I receive a BSOD about once every day. And it only ever happens while browsing the internet (using google chrome), it NEVER happens while playing games (which I do about 12hrs a day), it only ever happens when browsing the internet.

I've attached the diagnostic stuff

Hope you can tell me what is wrong
Thanking you in advance

A:BSOD while browsing internet

Hi Plank69 & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

**************************Mon Aug 4 08:30:19.366 2014 (UTC + 5:30)***************************** WARNING: Unable to verify checksum for cdd.dll

*** ERROR: Module load completed but symbols could not be loaded for cdd.dll

Probably caused by : memory_corruption

BugCheck 7F, {8, fffff80190449e70, ff00000a, fffff9600085927d}


PROCESS_NAME: csrss.exe


MaxSpeed: 3400

CurrentSpeed: 2993

BIOS Version RLH8710H.86A.0320.2013.0606.1802

BIOS Release Date 06/06/2013


Product Name

**************************Sun Aug 3 06:27:30.319 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for cdd.dll

*** ERROR: Module load completed but symbols could not be loaded for cdd.dll

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUpdatePriorityTables+1fa )

BugCheck D1, {fffff801a1baa078, 2, 0, fffff801a1796ffa}


... Read more

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I keep getting the BSOD saying Kernel_Data_Inpage_Error the most but Ive also had a few others as well (post links to pics of them all)

So like the title says these happen when Im just browsing the internet, I may be watching youtube videos or on netflix but it keeps happening and its beginning to be a daily thing now which is not good.

So usually ill be on IMVU and Firefox and Ill get this screen at some point :

At first I thought maybe it was my Hard drive failing but I've run system diagnostics AND DiskCheckup and they have both confirmed that my Hard drive is okay.

The only other possibility I can think of is that its my memory, which I haven't tested yet. As far as the minidumps, windows 8 doesnt seem to want to create them even though its configured to, because I went into the settings and did it myself. There isnt even a "Minidump" folder in my windows folder.

Here are my specs if they are of any relevance:

Processor Brand AMD
Processor AMD FX-Series 4130 Quad-core Processor and the slot is PCI-E 2.0 X16 (full bandwith)
Processor Speed 3.6GHz (with Turbo CORE up to 3.8GHz)
Cache Memory 4MB on die Level 2
System Memory (RAM) 8GB
System Memory (RAM) Expandable To 32GB
Type of Memory (RAM) DDR3 SDRAM
Graphics AMD Radeon HD 6670
Video Memory 1GB (dedicated)
Audio ... Read more

A:BSOD out of no where while just browsing the internet,etc?

Bump. Cmon guys I need help, are these forums dead?

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