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factory reset windows 8.1

Q: factory reset windows 8.1

hiI want to get back to the os that came with my laptop windows 8.1 upgraded to windows 10 I did not like 10 so put on win 7 BUT I not know that you could not get any drivers for this laptop under win 7 So press f11 on start up BUT only windows 7 showing, how can I get back to win 8.1 then to win10 Many thanks

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Preferred Solution: factory reset windows 8.1

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: factory reset windows 8.1

Hi: If you previously had upgraded to W10 and it was successfully activated, you can go right back to W10 by using the Media creation tool at the link below and clean install W10. When you get to the window during the installation process where you are asked to input a product key, select the 'I don't have a product key' option, and W10 will install and autumatically reactivate once you are connected to the internet. https://www.microsoft.com/en-us/software-download/windows10 If you want to go back to W8.1, you will have to use the W8.1 recovery media you should have made when you first got the PC.

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I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on
thanks
 

A:windows 10 factory reset

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bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?

A:need windows 7 factory reset help

and also will i lose all my drivers?
-op

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i've factory reset my laptop and its been an hour since it was 9% , it didn't go on any higher , any ideas whats the problem here?

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Sorry this is in the wrong section, options were very limited. I have been given a touchsmart 310 running windows 10, I Can not  install or change anything because I am not logged in as the administrator but I cannot find the account to log in to  matter what I try so I think my best option is to do a factory reset, but I dont know if  will I need the windows key. Has anyone everdone this reset & did you need your windows key & am I going to be able to do the reset without being logged in as the administrator.

A:factory reset windows 10

Hi, There are many HP Touchsmart 310, it must be HP touchsmart 310-something such as         http://support.hp.com/au-en/document/c02622055 I don't think it has Windows 10 pre-installed and you may not be able to do factory restore because you need Admin password which you don't have. My suggestion: clear everything and install fresh Windows 10 1. Create Windows 10 installation media using the following instructions      https://www.microsoft.com/en-au/software-download/windows10 2. Use the media to install Windows 10 to your machine, skip the step to enter the product key and continue, 3. Go online and Windows 10 will automatically activate using the key in the BIOS. Please note: you must install Windows 10 version/edition which is on the machine now, you can't change to other version/edition (ie can't change from Home to Pro for example. Regards.

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Hello, I have an older (2007 ish) ASUS laptop that has Windows 7 installed.  It is rarely used so I'm not in the market for a new laptop, but it is running extremely slow.  Will not download updates, etc.  There is some sort of conflict.
 
I'd like to wipe the whole thing clean but here's my dilemma.  Windows Office is installed but I don't have the installation CD's.  If I do a factory reset, is there any bare-bones types of word available for download?
 
Really Word (and IE/Firefox) are all the laptop is used for, so I didn't know if there was some bare bones "light" version of Word out there.  Alternatively, is there anything I can download from the laptop now and reinstall after the refresh?
 
I just don't want to spend hundreds of dollars on a new version of Office.
 
Thanks!

A:Windows 7 and Factory Reset

What version of Office are you running? There are no bare-bones versions of Word unless you are talking about free programs that can open Office Documents. There are number of those including Kingsoft, Open Office, and Softmaker's Free Office.

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I have an HP ENVY 700 that has been having many issues over a long period of time. It most recently got so bad that it would not start. After calling HP support and purchasing a "Smart Friends" membership, they told me that there was most likely some corrupted files in my booting system that stopped it from rebooting. After almost a month of attempting to fix the issue, HP sent me 5 "System Recovery" discs to factory reset my entire hard drive. I was first unable to back-up any of my files that were on the computer (because, again, it won't start up to where I can remove them and also the recovery manager won't work either) and now, after many late nights and hours on call with HP, the recovery manager cannot even factory reset my computer. I make it through 4 full discs before reaching 70% progress on the 5th disc where I get an error message. It reads "Recovery Manager could not restore your computer using the factory image. Please contact HP support. Error code: 0xe0ef0003" (Those are all zeros by the way.) I have called the support, or "smart friends" back and they said that it was either an issue with the discs (which were completely new and barely out of the package) or a hardware problem unlike they had originally believed. I hope somebody here can point me in the right direction before I am forced to buy yet another membership for the separate tech support specifically for hardware. Thank you for your feedback!!!
... Read more

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I bought my Pavillion in 2014 and of course it came with Windows 8.1. I've upgraded it to windows 10 for about a year. I'm still a student and I want to use purley for school work. Problem is I have lots of junk on it like games that I no longer need. I thought of a lot of things to speed it up as it is painfully slow such as an SSD upgrade, but that is a bit pricey. The only thing I could think of is reset it so it doesn't have loads of rubbish running in the backround becuase the disk is always running at 100% usage (even at idle). So I was thinking, if i reset it to factory settings, will it keep windows 10 on it or will it degrade back to windows 8.1? Many thanks

A:If I factory reset, will it keep windows 10?

JC442 Hello;Allow me to welcome you to the HP forums!A "factory reset" returns the PC to the state it was in when it left the factory, so of course, it will reinstall the original OS, drivers, and apps.

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Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.
 

A:windows 7 factory reset

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So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.

I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.

A:How to do a factory reset of Windows 8.1?

Have you made the OEM manufacturer's Recovery Disks?

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

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I've been trying to get it to factory reset with no luckI turned laptop on and it said automatic repair then changed to diagnosin problem and didn't move for about an hour so tryed to resetI've held the power button and f11, then troubleshoot, there's no option to reset so done system restore , that said there were no restore points , and took me to a new menu with the reset option I clicked that and it just stayed on that screen for hours

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So, I want to factory reset Windows 10 through Settings. There are two options which are: to keep files and to remove files. I only want to delete everything from C, but not in D, because I made backups there. Is there a way to reset Windows 10 in that way? Thanks.
 

A:Best way to factory reset Windows 10?

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Hey everyone,

I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.

Long story short, my video card is demonic.

Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.

How do I do this?

Thanks in advance,
Brady

A:How do I reset Windows 7 to factory?

Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.

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Hello! I have an old Dell Latitude D630 with Windows 7, I do not have the disk, and apparently the product key I got from NirSoft's ProduKey isn't valid. Is there any way to reset it?

A:Factory reset Windows 7

What are you trying to reset? Are you looking to reinstall Windows.

A program such as this one should be able to grab your key:

https://www.magicaljellybean.com/keyfinder/

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I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.




Sorry for my bad spelling and grammar errors.

A:Need to know how to do a factory reset in windows 7?

It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.

But a few questions:

Have you made one or more "recovery" discs, by burning to a CD or DVD?

If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.

Are you familiar with Windows Disk Management?

Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.

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Upgraded to Windows 10, 8 months ago but did not know my Pavilion dv6 did not have Windows 10 drivers to support it.  Now I have problems with Windows update.  Solution is to go back to Windows 7 but not really sure how.First I would backup all personal files (non-applications).-  Would I lose my applications that came with my laptop from HP such as MS Office if I did a factory reset?    - If yes, would HP give me the key to get MS Office reinstalled if my PC is not in warranty anylonger? Or do I have to purchase it again?If I press ESC during startup, will it allow me to go back to Windows 7 There is a D: Recovery drive on the PC and E: HP Tools drive.; what are these used for? Also, I have 3 Discs that were created for me by Geek Squad after i got my laptop in 2010, labeled HP Recovery Disc.  Would I use them to go back to Windows 7 and would they have MS Office on them?

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I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.

Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.

However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.

I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)

I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be some kind of hard drive fault. It was running for a fe... Read more

A:Windows won't boot or do a factory reset

Originally Posted by Adam Partridge


I'm beginning to reach the end of the road with my laptop, and I'd rather get it working than get a new one, but I'm a tad bit of a noob, so please explain things clearly, thanks.

Upon my intense dissatisfaction with windows 10, I decided to switch to linux, and I therefore created another partition on my hard drive and installed linux on it. Things were fine for a while, I was using linux fulltime, and despite windows 10 still being on my laptop, I never booted into it. This remained the case for around 2-3 weeks, before I decided to switch back to Windows 10.

However, upon attempting to boot into windows 10, the bootscreen came up, but it just stayed there forever, without booting, so I held the power button to get out of it.

I therefore used a system recovery disk that I made a few months ago when windows 10 was still working to get into the recovery options (I can't access them from the OS itself because I can't get into the OS in the first place.)

I went into Troubleshoot and attempted a full system reset, which I hoped would also remove Linux and in general fix all of the problems. However, the reset failed, and I had no clue why it had done so, and so I attempted a startup repair. It searched for faults and before long was displaying the message "Repairing disk errors. This might take over an hour to complete." with the Toshiba logo above it (brand of my laptop). This made me suspect that there may be ... Read more

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how do i factory rest my inspiron mini 10 laptop i have no cd rom drive i just have the usb ports and how do i get a good windows 8.1 on my laptop with out paying for it until the 1st or the secound month on the first i got my laptop for free and its needs
to be wiped and cant figure on how to do it... I  want to download it to my laptop and reset the whole laptop and even wipe the accounts out of it.... 

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Hi.
I have a Toshiba Satellite a500-19x which is about 2 years old. I have had problems with factory reset on the laptop and would like some advice on what might be the problem.

I have done a factory reset on the laptop a few times and each time there was a problem, which I will do my best to explain. What happens is as follows -

Starts factory reset and all goes well. Asks for User Name, Keyboard Layout ect starts to install setup and then start up to a brand new homepage.Next it shuts down. Automatically boots up again, goes through this all again 'Installing setting for System Restore' and then shuts down, boots up and repeat and repeat.

It will do this for maybe 30 minutes before it stops. The computer will turn on and work fine after like factory new.

I brought it back to the shop and they said something about Windows was not installed properly on the laptop at the start and that is why it done it.

The hard drives crashed about a year ago and were replaced through the shop and all worked fine.

However now I would like to preform a factory reset just to spruce up the laptop but am afraid it will still have this problem.

Any help/suggestions or fixes would be appreciate and feel free to ask for more info in case I left anything out.

Thanks

A:Windows 7 Factory reset problem

How are you doing the system restore. Is it from a partition on the Hard Drive or through a set of recovery disks. If you are doing it from the hard drive and the drive was going bad this could have caused the problem. Also if a shop reinstalled the operating system they may not have put the recovery partition on the drive. In this case you would need recovery discs. If you do not have them, they can be ordered through the manufacturer.

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Please see my first post under "will not update" to see where this all started

A brief history...I had serious 'infections' (see page 2, message number 27)
after many days of scans and fixes it was decided I should do a factory reset. (see page 9, message number 124)

I did the wrong type of backup, 10 discs, but only the first one was put back on after the reset.

Many more days of scans and errors. It was decided I should try again. This time I only backed up my files. they have not been reinstalled yet. Did have problems with the factory reset. (see page 13, message number 181 and message 195)

Still getting lots of errors... see the last two pages of previous post for the VEW scans

Figuring the problem could be that the reset process was interrupted. Thought I would try another factory reset but now when I try that 'files cannot be found' and I am instructed to insert recovery disc...which I do not have.

So, three questions.
Can the errors be fixed without doing another factory reset?
If not, can I make a recovery disc from my other windows 7 computer?
If I do that, will I be prompted to enter the code that proves it is a legit copy of Windows, since it comes from a different computer. I was not prompted to enter anything when I did the factory resets.

Edited by Cookiegal to include link to previous thread as point of reference:

http://forums.techguy.org/8798129-post195.html
 

A:windows errors after factory reset

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Hi, I have recently done a factory reset on my computer due to lag in a game that I use to never lag. I went into the windows 8 settings and went under update and recovery and after it was done my computer was unbelievably slow, I have updated everything and I have done a full virus/malware scan with Malwarebytes pro and Avast. I tried SFC SCANNOW in CMD, uninstalled boatware, checked startup, cleans, defragment and I contacted Windows and I have to pay $90 for a one time use software thing which I don't have the money for at the moment. I even got agents from Windows to remotely control my PC but they all told me I have to buy this software for a "guaranteed" fix. Any help will be very appreciated

A:Windows 8 slow after doing a factory reset

Just do another factory reset chances are something went wrong on the previous one

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I have a HP pavilvion running windows 8.1 , after installing some updates my computer went really slow, now I am trying to do a factory reset, but every time I try to do this my computer says " can't find a find a factory image" or " Unable to reset your PC. a required drive partition is missing".  Thank you.

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Hi, Windows 7 on my pavilion dv6 was not booting in normal mode. After trying system recovery and a range of other things, nothing worked. It would start in safe mode, so I copied all my files and did a reset to factory setting. Windows now still won't boot ie it gets stuck on the page with the windows symbol and sign. I have tried to start in safe mode and it says it can't. I'm really not sure what to do next. Any help is greatly appreciated.

A:Windows 7 won't boot after factory reset

Have you tested the hard drive? Enter BIOS by tapping away at F10 immediately after powering on. Use Diagnostics to test hard drive.

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need some help with a factory reset on windows 8.
my son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer.
when i try to run restore from the USB I get a similar message.

is there anyway to run the system restore from the DOS prompt?

A:windows 8 factory reset problem

Welcome to EightForums.

Try doing Reset.


   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8





You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
   Warning
Deleting the Recovery Partition is NOT RECOMMENDED


Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.





The Recovery USB drive can be very problematic, I recommend you also make a Windows System Image.

System Image - Create in Windows 8

Recovery Drive - Create with USB Flash Drive in Windows 8

System Repair Disc - Create in Windows 8

System Image Recovery - Restore Image on Computer in Windows 8

or
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.

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I had been having problems with my work PC for months. Very slow boot up, lagging during use, programs not responding etc...
Then worse issues started like the system restore not saving any restore points, not allowing me to manually create restore points...

I tried all the normal stuff.

Sfc Scan came up clean, Check disk came up clean, AVG and Malwarebytes scans were clean....

It seemed like the longer I left it on the better it ran, but anytime it restarted it got terrible again. Then about a week ago I tried to do another Check Disk, I scheduled it and restarted the PC as I was leaving for the day.
When I got in the next morning I checked the event log and no Check disk was on there. So I tried it again that day and the same thing happened.

Then yesterday it all blew up. I was on my PC it was mostly running ok, except for skype which would not properly connect. Since I need that program working to do my job I restarted the PC.

It would let me enter my password but then was stuck on the Welcome screen for about 30 minutes.
So I powered down and tried to boot into safe mode, and it did the same thing, stuck on the welcome screen.
So I powered down again and went into start up repair. Startup repair failed.

I used a command prompt to run check disk on C: and it only took about 30 seconds which I found odd but it said it came up clean. I also did it on DBackup) and it also took about 30 seconds and came up clean. Then I did it on EOS) and it was going extremely... Read more

A:Windows will not boot - even after factory reset

It may be a corrupt Windows Update, is your PC set to auto update?
Perhaps another reset but this time set updates to notify.

Also check the disk health with its manufacturer's tools.

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Hello

So I Factory reset my Asus laptop because it was running kind of slow.
When I turned on my laptop there was an error saying that My Computer shut down and I need to restart the Windows installation. I didn't know how to do that so I went to Google and youtube for help. After trying to fix the error I ended up having a 64% loop saying installing windows and then restarting many times without stopping. So I tried to make a bootable USB to try to reinstall windows but it asked for a key wich I'm not sure where to find.
Oh and this was a windows 8 laptop but it came with a free Windows 10 upgrade.
If you have any ideas on what I should do please help and thank you!
 

A:Windows won't install after a factory reset

How exactly did you "factory reset" your ASUS laptop?

What's the exact model number of your ASUS laptop?

--------------------------------------------------------------
 

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I have an msi laptop with windows 7. I have been experiencing some issues with it. Last night I tried to do a factory reset. The one where you press F3 during startup. Everything seemed like it was going great. The progress bar was moving along. It got all the way to the end and nothing happened. I left it alone overnight hoping it was just slow. This morning it's still displaying the progress bar and the elapsed time is still ticking away. Nothing has changed. I don't know what to do! To add to my sense of panic, there is a note on the top of the screen clearly stating to not touch any key while the reset is happening. Clearly the computer is trying to mess with my mind on purpose. 

A:Windows 7 factory reset is stuck

A factory reset should never take more than a couple of hours if that. Obviously something is wrong. If you were having issues before the reset the failure could be due to a hardware issue such as a failing hard drive. You will need to stop the reset. 
 
Do you have access to another computer? If  you do then download UBCD and burn the iso to a CD on a Windows 7 or later computer by right clicking the iso file and selecting Burn Disk Image. Boot UBCD and at the menu screen select HDD > Diagnosis. Scroll down to Seatools for Dos and do the short/long tests. If Seatools for DOS does not detect your drive then at the UBCD menu screen select Parted Magic. At the Parted Magic desktop select Disk Health. It could be called GsmartControl. Run the short and long tests. If they pass boot UBCD again and use Memtest86+ to run a memory test. Let it run for at least 6 passes and preferably overnight. 
 
http://www.ultimatebootcd.com/

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Hi all,

Recently my computer has been encountering problems involving speed and whatnot, and I have found no method of fixing them. I have been looking to reset my PC, and went to do so through the built-in tool that is supplied on my ASUS laptop, by pressing F9 at startup. I chose to reset my PC, but it returned an error saying the recovery partition couldn't be found. So I went to do so through the PC settings, and it rebooted my computer and told me the reset failed. I checked and found the recovery partition using MiniTool Partition Wizard, so it still exists.

Apparently this is an error other ASUS users have found after updating to Windows 8.1. I don't know how to solve this problem, and figured I may as well reinstall a fresh copy of Windows 8 without all the ASUS bloatware and garbage. So I hunted for a Windows 8 ISO file, and failed. I've tried multiple methods. One involving using a product key to download Windows 8 to an ISO file through Microsoft's Windows 8 Setup, and that failed because the product key was OEM BIOS-based, and not retail.

So I'm stuck between two problems here:
I can either try and do a factory reset by somehow fixing the recovery partition through some miracle, or;With extreme luck find a Windows 8 Core ISO setup, and install that and refind the drivers for my PC.

Any help would be gladly appreciated for either. :/
PS: sorry for the overly-long sloppy post, it's really late and I'm too tired to think properly. Apologies for my stupidness.

A:Can't Factory Reset on Windows 8.1 (ASUS)--Looking for ISO

Probable cause is that your recovery partition is corrupted. You may order Recovery Disks from Asus:
http://www.service.asus.com/#!faq/c24i6

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Hello, thanks for any help you may offer me by the way! So, when I go to restart my Windows 7 custom assembled computer I don't have an issue until I get to which hard drive will be reset. When I try to reset a hard drive the next button is grayed out because my partition disk is an MBR hard drive when it should be a GPT disk? I don't understand how I would go about fixing this and any help would be greatly appreciated.
 

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hi, my laptop came stock with windows 7 64 bit professional in one of the partition, and also DVD.and currently it's being upgraded to windows 10 64 bit. i suspect due to the upgrade, the performance is really slow as it's meant for work. are there anyway that i can get hold of how to restore it to windows 10 64 bit factory setup DVD?

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I have a newer Samsung laptop with windows 8 along with a system recovery cd, but no
matter what I do I am unable to restore it to factory. I am able to perform the reset, but
all of my original settings are still there. I would appreciate any help. I'm pretty sure I
have some sort of virus.

Thanks,

Karen

A:Unable to reset windows 8 to factory

if that is the case your system is using a customrefresh.wim and not the needed istall.wim

right click > command prompt > run as admin then type

reagentc /info

post the results by using the snipping tool

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Windows 10 caused so many issues with my laptop. We reset to factory settings and no its says there is no operating system. The recovery partition was corrupt. Where can I get a windows 7 os disk or download?

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Going to say right off that I have very little knowledge on computers, so I probably won't understand any complex solutions. Hopefully it won't have to come to that.

My mom factory reset her computer as a last resort after we couldn't fix the multitude of problems it had, but after the reset completed, Windows refused to install back onto the system. Originally we had been getting a message that Windows 7 was not compatible with her laptop (which is store bought Acer, not custom-built). However, prior to the reset we had been running Windows 7 just fine. This message, which included an error code, only showed up one time, and we haven't been able to get the error code since (unfortunately I never wrote it down).

Now when we try to start it, it says "setup is starting services." That operation fails, and we get a pop-up that says "Windows could not complete the installation.To install Windows on this computer, restart the installation." Clicking OK just makes the same message pop-up again, and no matter how many times we restart the installation, we just return back to this.

The only solution I've seen suggested in my research of the problem is to try reinstalling Windows via the OS installation disc. However, to my knowledge we have never had a disc to do this with, so that isn't an option for us.

Are there other solutions? My mom's schooling depends on having a working computer, so we're understandably freaking out.

Thanks in advance.

A:Windows 7 Cannot Install After Factory Reset

Hi and welcome to SevenForums,
I would first try to recover your files this is a little complicated but there's a good video available
Emergency Kit - save your files from a dead OS

Then after that I would just go ahead and prepare for the worst case and buy win-7 again from either Newegg or Amazon
If you know which bit 32 or 64 and 7 Home Premium or 7 Pro you had before ?
If not post the SNID and brand computer and we might be able to look it up on the manufactures website for you,
The SNID is a tag on usually the bottom of a laptop and or on the side of a desktop that also has the windows activation key on it = We do not need the Key just the SNID # it will tell everything about the machine you bought.

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So I'm trying to factory reset my laptop to no avail. I am trying to do it through windows PC settings but the app will not open and instead, it gives me an error. I have uploaded the screenshot with the error. I'm unsure if its malware or something but I really want to reset everything.

My internet has been super slow and we already had a tech guy come in from my ISP which they found something but are unsure if its what's causing my incredibly slow speed. I'd rather just try and figure out if its something in my computer (I've tried running a few things that takes a long time to download but they had not detected anything).
 

A:Trying to factory reset my laptop (windows 8.1)

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after having problems with my computer the shop did a factory restore reverting back to windows 8.1 when I try to reinstall windows 10 get error message 0x1900101-0x40017 how can I get windows 10 back.

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I was trying to factory reset my laptop to give it away to a friend and when I was doing that it had a problem doing so. So I tried to restart it and now it give me a black screen with white lettering (an operating system wasn't found. Try disconnecting any drives that don't contain an operating system.) I tried f11 at the beginning but it just has F11... System recovery but I just freezes..... Help

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Hi, I have a Lenovo laptop I was struggling to use several months now. It wouldn't update windows for one thing noway whatsoever and would not either upgrade for free to windows 10.Since the expiry day for free windows 10 upgrade is approaching I decided to factory reset it and complete the upgrade if it wants it or not.I guess I'll have questions during the process so I decided to register here and ask them as they will appear.So here is the first question, as I checked the reset button, it asked if I want to reset only the drive with windows or the other drives too. Such as my laptop had more than one drives, which I ignored.Where can I locate and check those drives?Tks

A:Factory reset of lenovo g40-30 windows 8

Hi assybertran , 
 
Welcome to the Community Forums.
 
Usual for the G40-30 model to either have a single HDD or a hybrid SSHD that holds with 8GB NAND flash memory . Physical harddrive may hold multiple drive declared as partitions. 
 
Onekey recovery feature is a full factory reset that would be able to clear and delete everything out and restore the image the way it was when receive from out of the box which is ideal to having a fresh start for users as it deletes possibilities of infecting one drive from the others.
Data back up is definitely recommended on a different storage
 
To check both for availability and integrity  running diagnostics would help.  Going to the BIOS on the same Novo menu would also show physical drives available on the unit.
About the mentioned partitions , disk management would show it. Note that OKR is a hidden partition on the harddrive (highlighted links for further reference and details) .
 
Take time to review the procedure and back up everything needed. Run appropriate diagnostics before deciding. 
 
Update us how things go for you. 
 
Regards

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My computer was running slow so I tried to factory reset my computor. It got to 33% and failed. I tried again and again but it keeps getting stuck at 33%. When I try to boot up normal it is unable to start windows so I can't get into safe mode. This is the error it gives me when I try to restore.
Restore failed - error code=0x17 (WIMAPPLYImage cannot apply image : data error (cylinder redundancy check).)
I have an emachines. It has a product key on the side but when I tried to put it in on Microsoft Windows download, from another computer, it said that this key goes to a software from computer. Is there any way I can get windows back?

A:windows failed to factory reset...

Well...eMachines was acquired by Gateway...which was acquired by Acer...which no longer supports the eMachines line.  See http://www.neowin.net/news/acer-ditching-cheap-emachines-pc-brand .
 
Both Gateway and eMachines seem to have a history of possibly faulty recovery mechanisms.
 
The only thing I can suggest is to contact someone at the eMachines website and try to get replacement disks,
 
eMachines Customer Service
 
Louis

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Hi Everyone, Teb here with my first post on the forum. I am hoping one of you have run into this problem and have a good solution. I downloaded files that I didn't want, and they have proven to be nothing but trouble. An example of one of the files is an extension call "PriceChop". To remove it I went to the control panel and uninstalled. Then I went into all of the web browsers on my computer, went into the settings, and removed the extensions. They appear to be removed until I restart my computer. I go back into Chrome, and the extension is still there. I decided to download a program called SpyHunter which is a malware remover. I ran the program about 8 times and it is still unable to find and remove the files. I searched and searched but have been unable to find a way to remove the unwanted extensions. It has gotten to the point where the virus removed my Norton anti virus security and is trying to log into windows by itself. My wife woke me up to tell me that my computer was "freaking out". Sure enough it was trying to log into windows. I would see a password being entered and then a log in attempt. I am at the point where I just wanted to factory reset. Well, jokes on me. I go into search and typed "reset". I choose to completely reset to factory settings. When it goes to start the process it tells me I have files missing and to insert media. I come to find out that after I upgraded to windows 8.1 via the windows store, I am now unable to factory reset. Something about ... Read more

A:Can't factory reset my windows 8 machine

If you could get your hands on a Windows 8.1 disk/USB then you can use that to boot into the advanced options and reset the PC. As most helpers and advisors on here would probably agree, resetting the PC should always be a last-ditch effort when all other options were exhausted. You could try visiting the malware removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and posting the logs requested to get help by a trained BC member.

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i just want to restore to factory settings. i don't have the discs. i cannot create the discs.

i have tried to use the only get a recovery manager, but it just restarts and nothing happens. i tried the same but pressing F11, but i system restore a previous date.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: AMD Athlon Dual-Core QL-65, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 8200M G, 256 Mb
Hard Drives: C: Total - 141757 MB, Free - 13046 MB; D: Total - 10865 MB, Free - 1847 MB;
Motherboard: Wistron, 303C, 08.60,
Antivirus: AntiVir Desktop, Not Updated
 

A:Vista/windows 7 Factory Reset.

Did this machine come with Vista installed and then you installed Windows 7?
If so then the Factory Recover to Vista was wiped out.

So, you will need to get a Vista recover CD from the OEM of the computer OR use the Windows 7 DVD that you upgraded with.
 

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I am trying to use the Hp recovery feature to reset my laptop back to the factory default OS windows 8, however when i try to launch into the recovery enviorment using the HP Recovery manager application i am faced with an error "Can?t open file: X:\sources\Recovery\tools\HP\Rita-tool\". i did see the article here http://support.hp.com/us-en/document/c04758961 stating to download an update to fix this issue, but it did not prevent me from getting this error. my thought is that the HP recovery applications is not truly installed on my OS, im thinking this because it does not show up in the programs and features section in the control pannel, however the files are still intact for it from when i transitioned to windows 10. is it possible to re-install this application properly? i still have the recovery partition on my hard drive i just need a way to load it.

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My Navy father is shipping back out to Kuwait in a few weeks and a friend gave him a laptop to take overseas. It seems to be plagued with viruses. Google redirects, fake antivirus popups, etc have made this computer nearly unusable. We have tried everything and thought the issues were fixed but they keep coming back. At this point we are at our wits end and just need to wipe the bleeping thing.
Please forgive my noobishness, but I am an amateur when it comes to this stuff and my dad has no one else to help him with this stuff. We need to reinstall windows 7 pro but we do not have any discs and there seems to be no option to completely wipe this thing like i can with my desktop, which apparently has windows 7 formatted to the HDD permanently.
The computer is an HP Elitebook 8560w. As I said we do not have the install discs for windows. Will it be necessary to obtain some discs or is there anything else I can do to completely wipe everything and start from scratch? There is nothing that needs to be backed up. Any help would be most appreciated as my dad would love to be able to use this machine to Skype with his family back home. Thank you in advance.

A:Help reinstalling Windows 7 Pro / factory reset

A factory reset does the job, see http://www.manualslib.com/manual/667014/Hp-Elitebook-8560w.html?page=131 .
 
Louis

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I really need help on this. I can't seem to fine a solution anywhere
My hp probook 4530s came with windows 7 pro and i had it upgraded to windows 8 pro( i have the disk) then i downgraded back to windows 7 pro using the installation disk that came in with the laptop.
After the reinstall i downloaded the internet driver so i could go online and start doing the windows updates.
But after the reinstall, updates and such, i found that there's nothing on my laptop, like the softwares that should came in with my laptop like the very first time i use my laptop. So i thought of doing a factory reset.

Here's the problem, i know for my laptop to do a factory reset is by pressing F11 on start up but when i do so, it asked me to put an windows installation disk with an error code (see below)
I have the HP_RECOVERY(E: HP_TOOLS(F: and SYSTEM (D: files.
I have the windows installation disk and a Application and Drivers Recovery DVD that came in with my laptop.

Please help me, i've been trying to fix this for a few days now.

ps: on the disk management it says that i'm still missing a few drivers, but i can't go on the HP download page for some reason so i can't get the drivers that is missing.

Here's the message after pressing F11 on start up:
Boot Manager:
Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then cl... Read more

A:Can't do a factory reset after reinstalling windows 7 pro

unfortunately; this sounds to me like something may have corrupted the boot manager when you tried to downgrade to windows 7. If you have the windows 7 disk; i would try running it off the windows disk and doing a repair. Also; you might want to refer to the following link which will give more in depth detail on how to troubleshoot this:

Troubleshooting Windows 7 Failure to Boot

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So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

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Hi,just bought X1 Yoga 1st Gen and wanted to do a factory reset (also known as Windows 10 "Reset this PC")The system kind of not finished the reset process.. I saw the precentage bar going and then a black screen which continues to be black (the computer is on, the keyboard light is on.. )now the computer shows the Lenovo logo and keep booting itself.. i tryied to press Enter and go to F11 (Recovery) but nothing changed..- How can i get myself the Windows 10 Pro Signature Edition?  

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