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C:\program Files\common

Q: C:\program Files\common

here is my HijackThis logLogfile of HijackThis v1.99.1Scan saved at 1:06:00 PM, on 2/19/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Norton Personal Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exeC:\WINDOWS\System32\GEARSec.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exeC:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exeC:\PROGRA~1\NORTON~3\NORTON~2\NPROTECT.EXEC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\PROGRA~1\NORTON~3\NORTON~2\SPEEDD~1\NOPDB.EXEC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\system32\dllhost.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exeC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\zHotkey.exeC:\Program Files\Java\jre1.5.0_09\bin\jusched.exeC:\WINDOWS\eHome\ehmsas.exeC:\Program Files\Logitech\Video\LogiTray.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\DropBox\DropBox\DropBox.exeC:\Program Files\Windows Media Player\WMPNSCFG.exeC:\Program Files\BigFix\BigFix.exeC:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exeC:\WINDOWS\system32\LVComS.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\Program Files\Internet Explorer\iexplore.exeC:\WINDOWS\regedit.exeC:\Program Files\LimeWire\LimeWire.exeC:\Program Files\WinAce\WinAce.exeC:\Documents and Settings\Owner\My Documents\Software\Programs\hijackthis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.comR1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet ExplorerR3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dllO2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dllO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {6912D55E-BEBD-4E2D-AA55-57FEAD5B180F} - (no file)O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dllO2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dllO2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dllO3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dllO3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dllO3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dllO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXEO4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exeO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exeO4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exeO4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exeO4 - HKLM\..\Run: [CHotkey] zHotkey.exeO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exeO4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exeO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /sO4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWizO4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exeO4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exeO4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXEO4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exeO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTMLO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.htmlO8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.htmlO8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.htmlO8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exeO9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exeO11 - Options group: [INTERNATIONAL] International*O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite...vex-2.0.5.1.cabO16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cabO16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cabO16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/update/EARTPX.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1149723296395O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cabO16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/update/MaxisSimCity4PatcherX.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{2B300087-745D-4CF9-86CF-0AF122DB758E}: NameServer = 207.69.188.185,207.69.188.186O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dllO21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dllO23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeO23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exeO23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeO23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exeO23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXEO23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exeO23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exeO23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exeO23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~3\NORTON~2\NPROTECT.EXEO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSO23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exeO23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exeO23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeO23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeO23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~3\NORTON~2\SPEEDD~1\NOPDB.EXEO23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

RELEVANCY SCORE 200
Preferred Solution: C:\program Files\common

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: C:\program Files\common

Hello,

I guess your Adobeupdater is causing this, because that's the only one I suspect in your log that starts up with Windows where I don't see it running in your processes. This one also runs from a subfolder of the Common Files folder and I guess Windows only reads "common" here since the full path is not between quotes in the registry.

So try next..
Check and fix next entry in Hijackthis (since this startup is not required anyway):

O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe

Reboot your computer.
Let me know if that solved the problem.

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RELEVANCY SCORE 68

Hi,

after installing a Canon printer driver, I am now getting an error:

Cannot access C:\Program Files\Common Files\microsoft shared\ink the file directory is corrupted.
I have tried running scan disc and it doesn't work and have tried from the command window and it stops 73% through and say can't go any further to maintain system integrity. I have also tried restoring from a back-up but it wont let me as well.

Any suggestions?

A:C:\Program Files\Common Files\microsoft shared\ink corrupted file directory

I have a similar problem, see other thread with same title.

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RELEVANCY SCORE 68

Hi,

I have been trying to install Microsoft Office and keep getting an error

Cannot access C:\Program Files\Common Files\microsoft shared\ink the file directory is corrupted. I have tried running scan disc and it doesn't work and have tried from the command window and it stops 73% through and say can't go any further to maintain system integrity.

Any suggestions?

Thank

A:C:\Program Files\Common Files\microsoft shared\ink corrupted file directory

Hi tonedef -

Welcome to the Tech Support Forum - Vista Support!

What version of Office are you trying to install (e.g, 2003 or 2007)?

Have you changed any file permission settings or "Taken Ownership" of any folders/files?

The "scan disk" that you mentioned running... was it "sfc /scannow"? If not, click on START | type cmd.exe in the Start Search box | right-click on cmd.exe | select Run as Admin

In the screen that comes up type the following:

sfc /scannow (space after sfc) - press ENTER

Let this run. Try Office re-install.

Good Luck. . .

jcgriff2

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RELEVANCY SCORE 68

Thanks to anyone who can help. I've searched for this topic and haven't found anything that worked for me. I posted this topic a couple days ago but just now it didn't show up; sorry if I've double-posted.

I'm trying to download itunes for the first time, but I get the error in the title when I try to run the itunes_setup.exe file. When I cancel, I get "The installer has insufficient privileges to access this directory: C:\Program Files\Apple Software Update. The installation cannot continue. Log on as administrator or contact your system administrator."

I checked and confirmed that I am the admin on my PC, and all accounts are set up with full access privileges to these folders. I also tried rebooting in safe mode and logging on as "Administrator" and running the .exe from a flash drive.

I think I had similar problems loading an XP Office Upgrade a few months ago; I finally just gave up. I have Spybot Search and Destroy; it says I'm clean, for whatever that's worth.

Please help! Thanks again.

A:error occurred with attempting to create directory C:\Program Files\Common Files

You are mostly likley on a limited account.
Are you using Xp
Are you the only account. There are other reasons but lets look at this option first

Go to control panel use accounts and click on your user name , it will say if you are and admin of the machine or you are using a limited account.

Take alook at that and post back

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RELEVANCY SCORE 68

When I try to install any programs like skype and the last part of the installation I get an error occured while attempting to create the directory: C:program files\ common files
why is this happening? but more importantly how do I fix it?
Thanks for any help given

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RELEVANCY SCORE 68

An error accurred while attempting to create the directory C:\Program Files\Common Files
wont let me install some programs like msn i dunno why..
 

A:error accurred while attempting to create the directory C:\Program Files\Common Files

Bump
 

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RELEVANCY SCORE 68

Hi, I am tushar I am useing dell opetplex 620. From couple of days I am facing error in my SAP login "Failed to load resource DLL C:\Program Files\Common files\Shystem\OLE DB\ OLEDB32.DLL" and the application does't start. Can you help me guys. It is very urgent for me.

Thanks
Tushar

A:Failed To Load Resource Dll C:\program Files\common Files\shystem\ole Db\ Oledb32.dll

Here is what i found in the Microsoft KnowledgebaseLet us know if this works.

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RELEVANCY SCORE 68

Norton Antivirus has identified this Adware but can't delete it. It seems to be one of the Trojan Horses that, just when you least expect it, suddenly sends you off to a porn site. Can you please tell me how to eliminate it or point me in the direction of existing instructions, if there are any? Thanks. The HijackThis log (v1.99.0) is as follows.

Logfile of HijackThis v1.99.0
Scan saved at 23:57:34, on 08/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Sungard Vaulting Services\AgentSrv.EXE
C:\Windows\System32\Ati2evxx.exe
C:\WINDOWS\System32\cisvc.exe
C:\Windows\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\Explorer.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NOR... Read more

A:Win32.Dluca.AX: File C:\program files\Common Files\System\ms1src.exe

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RELEVANCY SCORE 68

Hi there,

I have installed microsoft office 07 when first getting my laptop late last year and have had no problem until today. I find this appearing on my laptop upon trying to open up any microsoft office program: Error 2330. Setup cannot get attirbutes for the C:\Program Files\Common Files\Microsoft Shared\Smart Tag\LISTS. Verify that the file exists in your system and that you have sufficient permissions to update it.

When trying to open windows live messenger i get this message: The file or directory\Program files\common files\microsoft shared is corrupt and unreadable. Please run the Chkdsk utility and the same goes for trying to open winRAR and notepad.

I have tried to do the chkdsk utility but on cmd, was told access denied since i do not have sufficient privileges and need to invoke this utility running in elevated mode.

I should also add that my sister was using my laptop today and told me that these error messages came up when she first opened the laptop and said that my log on was even corrupted! (Note: I normally put my laptop to sleep but when my sister opened it this morning it had restarted instead of just waking up as it normally does)

Sorry for the long post but i thought I should be as detailed as i can even though i know very little about computers...

Any help will be greatly appreciated!

Thanks,
Hel3nz

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RELEVANCY SCORE 68

Hi, I use my Norton windows scan and I keep getting the message C:\Program Files\Common Files\Roxio Shared\DLLShared." I talked to Gateway Tech and they told me to back up all files and I did on a previous problem but one disc, the second one was corrupt (so it said). I lost everything. I am afraid to do this again they suggest I redo my windows from the very begining that always seems to be there answer. I cannot afford to lose data now. I am having that error message come up and I cannot use my send to drive E to copy discs properly so I got the updated version of Rioxio since the one I had was out dated so I moved up to Roxio 6 and I cannot do anything as far as coping files to disc. I am upset because a very important file is stuck in Roxio 6 that has my excel spreedsheet and it will not let me open it or copy it to CD. I hope this made sense. Please help if you can. I am running a gateway 700XL with XP Thanks
 

A:[Resolved] C:\Program Files\Common Files\Roxio Shared\DLLShared

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RELEVANCY SCORE 68

C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot

This program keeps poping up in winpatrol dialog box trying to gain access to the startup page.
I keep denying it but every two minutes it pops up again. How do I stop this. What is this? Thanks!

A:C:\program Files\common Files\real\update_ob\realsched.exe -osboot

Do you have Real Player or Real-anything software installed?

The path you posted looks like an update mechanism to me.

Louis

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RELEVANCY SCORE 68

Hello, I found a folder I am not familiar with.

Named exodus, inside program files,common files.

It has chrome folder inside it,with crash reporter files etc.







I attached the update application.exe to virustotal, and kaspersky website
and they found nothing nor detected it as a virus.

I attached screenshots for your assistance. Thanks in advance.
 

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RELEVANCY SCORE 67.6

Hello,Kaspersky gives me the following detection: detected: riskware Invader Running process: C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeWhen I am on the desktop, it makes my monitor "refresh" without moving the icons and my cpu slower. Moreover, it takes about 5 minutes to load the "add/remove programs" menu.I am pretty sure I am infected...please help!HighjackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:13:06 PM, on 07/09/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exeC:\Program Files\ScanSoft\PaperPort\pptd40nt.exeC:\Program Files\CyberLink\PowerDVD... Read more

A:Detected: Riskware Invader Running Process: C:\program Files\common Files\logishrd\lvmvfm\lvprcsrv.exe

Hi,

Don't worry about that alert from Kaspersky. The file is related with your Logitech Quickam

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RELEVANCY SCORE 67.2

Hi guys, I recently removed aol from my system the standard way of add/remove programs in the control panel. However when i did an advanced search of my system to see if it was fully removed, I found an aol file folder in program files, common files, which contains 357 files and 99 folders. Anyway when i right click on it and delete it i get a warning saying, renaming,removing or deleting "aol" could make some programs not work. are you sure you want to do this. My question is, Is it safe to delete this or will it affect any other progams on my pc that i still use. Please let me know. Thanks
 

A:Solved: Deleting aol from program files,common files

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RELEVANCY SCORE 66.4

I have Winpatrol installed on my computer and have had a program try to add itself to my start up, It's ALG.exe but it's not the real alg that is fond in the system 32 folder. This one is in Program Files\Common and is clearly some kind of adware or worse because it shows to be software made by SornSoft named CPAX20,when I place my mouse over the alg.exe file it shows this info below the alg icon. when I go to the SornSoft site it has a program named CPAX version 2.0 and from reading about it it sounds like adware/spyware.

My question is if I can't find it running through WinPatrol, none of my other security software finds it. AVG, Malwarebytes, Obit 360, Spybot or spyware blaster, it is it safe to assume it isn't running. As I said Winpatrol caught it when it tried to add itself to my start up and I clicked do not allow. Also is there any other information about this alg.exe fake out there? Thanks for any help.

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RELEVANCY SCORE 66.4

Hi All

I get the above window open whrn my pc boots up , how do i get rid of it please ....

A very happy Liverpool fan

Rich
 

A:C:\Program Files\Common at start up

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RELEVANCY SCORE 66.4

Hi,

I seem to be infected with helper.dll that is located in c:\program files\common. It pops up everytime I restart my computer and seems to be slowing everything down. I've looked at some of the other posts, but can't seem to find anything in my system registry. I've posted my registry from hijackthis. If someone could tell me what to delete, I'd really appreciate it! Thanks for your help.


Jeff

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:20:29 AM, on 12/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c... Read more

A:Helper.dll in C:\Program Files\Common

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 66

C:\Program Files\Common Files is corrupted. How do I fix this?
Whenever I startup my computer I get error messages about the directory C:\Program Files\Common Files is corrupt. I cannot access the folder because it says it is corrupted or unreadable and tells me to run CHKDSK.

I am running Windows Vista 64 Bit.

I ran CHKDSK and ended up with this.http://img.photobucket.com/albums/v6...t/Untitled.jpg

I did some more research and found out about CHKDSK F and did that and selected for it to run on computer restart. I than restarted my computer and it did a normal restart and did not run CHKDSK. Now I am stuck.

I can't install iTunes or anything.

Can you help?

A:C:\Program Files\Common Files is corrupted. How do I fix this?

Hi, the message you receive C:\Program Files\Common Files is that all, nothing after common files? Go to start ,all programs, accessories and right click on command prompt select "run as administrator" now at the prompt type:-


Code:
chkdsk /r press enter say "Y" to run at reboot
Restart your computer.

It requires that the command be run as administrator.

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RELEVANCY SCORE 66

I have this alg.exe here .
C:\Program Files\Common Files\alg.exe is a virus !!! thank you team

A:C:\Program Files\Common Files\alg.exe is a virus!!

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 65.6

I looked through the past posts on this subject, but the advice doesn't apply in my situation.

Every time I start Windows the C:\Program files\Common folder opens up.
I have a hunch that it's to do with Install Shield. But I have no idea how to fix it. I have looked at my startup folder and there are no shortcuts to open this window.

I'm going to post my HJT log for your reference.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:07:52 PM, on 28/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\... Read more

A:C:\Program Files\Common opens on start up

Have you tried using MSCONFIG? You can disable all starups, test if problem is fixed, and then add back the option you need.
 

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RELEVANCY SCORE 65.6

Hi all

if you follow the link below you will see my problem , its still happning .. any ideas ? i have tryied all the tips and some of that i now of ..

http://forums.techguy.org/showthread.php?t=461485&goto=newpost

I cant see any thing wrong with this log but i thought i would include it .

Logfile of HijackThis v1.99.1
Scan saved at 09:06:19, on 24/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 4300 Series\lxcemon.exe
C:\Program Files\Lexmark 4300 Series\ezprint.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe
C:\Program Files\inKline Global\PC Booster\pcbooster.exe
C:\PROGRA~1\COMMON~1\AOL\AOL Spyware Protection\AOLSP Scheduler.exe
C:\WINDOWS\System32\lxcecoms.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\New Folder (2)\hijackthis\HijackT... Read more

A:C:\Program Files\Common opens at start up

Closing duplicate.

Please continue here:

http://forums.techguy.org/windows-nt-2000-xp/461485-c-program-files-common-start.html
 

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RELEVANCY SCORE 65.6

Every time I reboot my computer I get a window with the Helper.dll file in it. This file is located at C:\Program Files\Common. If I close the window it reappears. When I close it the second time it stays closed. Start up is also VERY slow. PLEASE HELP!DDS (Ver_09-07-30.01) - NTFSx86 Run by Slavin at 10:08:38.35 on Tue 08/04/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.487 [GMT -5:00]AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchC:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k NetworkServiceC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\stsystra.exeC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\Program Files\Real\RealPlayer\RealPlay.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\PROGR... Read more

A:Helper.dll in C:\Program Files\Common Pop up on Startup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 65.6

Hello everyone, I am new to the forum and would like some help.Yesterday, my Norton AV found 2 viruses. It removed infostealer easily. Downloader, not so easy. I eventually deleted it in safe mode. The path was C:\WINNT\system32\msiebbar.dll. Once back in normal mode, I went ahead and deleted temporary internet files folder.Upon restart, and everyone after that, I now have a common files window pop up with helper.sig in it. I tried to find it in regedit with no luck. So, now I'm treading in unfamiliar waters, asking for help to something I know little about. Any help would be appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:24:33 AM, on 8/8/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINNT\System32\svchost.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Pro... Read more

A:C:\program Files\common\helper.sig At Start Up

Hi docder,Please download Brute Force Uninstaller .Right click the downloaded BFU folder, and choose Extract AllClick "Next"In the box to choose where to extract the files to,Click "Browse"Click on the + sign next to "My Computer"Click on "Local Disk (C:) or whatever your primary drive isClick "Make New Folder"Type in BFUClick "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download DeepDive Remover.Save it in the same folder you made earlier (c:\BFU).Then, please go to Start > My Computer and navigate to the C:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exe Behind the scriptline to execute field click the folder icon and select DeepDive.bfu Press Execute and let the program do it’s job. (Do not be startled as your taskbar will disappear for a little while.)Wait for the complete script execution box to pop up and press OK.Press exit to terminate the BFU program.A notepad file called BFUlogdeepdive.txt will be created on the systemdrive (usually the location will be C:\BFUlogdeepdive.txt). Post the content of that file please.When you reboot the folder should no longer come up.

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RELEVANCY SCORE 65.6

My computer always loads the folder C:\Program Files\Common on bootup.Also, there are 3 error windows for missing .dll's. I will restart my computer now, and write them down so I can add them to this post.Thanks for any help!------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:00:59 PM, on 12/16/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files\OpenOffice.org 2.4\program\soffice.exeC:\Program Files\OpenOffice.org 2.4\program\soffice.BINC:\Program Files\Common Files\Apple\Mobile Device Support\bin�... Read more

A:Program Files\Common opens at boot

Here are the files that error messages pop up for:

c:\windows\system32\mohasobi.dll
c:\windows\system32\terobila.dll
c:\windows\system32\biyedepu.dll

Thanks again, I really appreciate your time and expertise!

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RELEVANCY SCORE 64.8

here is my problem. I read through other posts about this...but I figured every case is a bit different and I shouldn't follow other posts cause they were all a bit different.

I'm writing about our computer at the store I work at. We use it for our register and the past couple of days it has been very slow and on start up an Explorer window pops up and it's Program Files\Common and it has 4 icons helper.dll, _helper.dll, helper.sig and _helper.sig. I've run AdAware and deleted cookies and temp internet files and that doesn't seem to help. I've also just finished running Malwarebytes Anti-Malware and after restart after that finished the helper.dll and helper.sig icons were gone but the _helper.dll and _helper.sig were still there and it is still running slow. I've attached my Malwarebytes Log. This computer is a Gateway desktop running Windows XP. We have McAfee installed but I believe the subscription is ended so as soon as I get this figured out I'm going to have my boss set up a comcast email address to get the free subscription.

Any help would be great!!!! Thank you so much!

attached here is my HJT Log and my Malwarebytes log
 

A:Program Files\Common, helper.dll on restart, slowness

any help please...I know you're all busy, but I really don't want this to just go further and further without getting helped...it's been viewed 42 times already
 

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RELEVANCY SCORE 64.4

Recently, I was invaded by tons of malaware and spyware. Nonetheless, I downloaded Spybot Search and Destroy, Ewido Security Suite, Ewido Malaware, Ad-aware, CwShredder and HijackThis! I got rid of much of the problem, but now I have noticed that my computer has slowed down tremendously.First, I continuously experience popups from ad.firstadsolution, they pop up 2-4 at a time, and happen approx. every five minutes.Second of course, my computer has drastically slowed down. Certain programmes experience a freezing state, but eventually go back to being unfrozen.Lastly, everytime my computer starts, C:\Program Files\Common opens and I have noticed that the programmes that once started up in my task bar in the corner, no longer start.Here is a copy of my HijackThis! report.-----------Logfile of HijackThis v1.99.1Scan saved at 2:10:53 AM, on 2/20/2006Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\explorer.exeC:\WINDOWS\SYSC00.exeC:\WINDOWS\sys025144999911.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files... Read more

A:Ad.firstadsolution - Computer Slowdown - C:\program Files\common Opening

Also, I would like to add that regarding the problem of the folder opening every startup, I have checked msconfig and followed the steps prescribed in a previous thread that was posted on here some time ago - and still, nothing.

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RELEVANCY SCORE 64.4

Hi,

I have a brand new Dell Inspirion 1501 Windows XP SP2 laptop.I installed a few programs like Word Perfect 2002, Microsoft Office 2003 and a few other things just for some history. Well today out of nowhere, upon booting up my laptop this morning, this window pops up that says BORLAND SHARED...and I go back and find out that it is in the Program Files/Common folder. I did some searching on the web and it sounds like it could be some kind fo registry thing?? Thought the solutions some described seemed too complicated for me!! Please help!
 

A:Program Files/Common/Borland Shared popping up upon boot up

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RELEVANCY SCORE 56.4

A folders with the pathname "C:/Program Files/Common" automatically opens at startup, and contains two files named "helper.sig" and "helper.dll". Something is causing my web browser to redirect to unwanted sites. My computer is also significantly slower than just a few weeks ago. My DDS.txt notepad is included below. Can you help? Many thanks!
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 11:02:45.70 on Thu 04/23/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.383.101 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1... Read more

A:C:/Program Files/Common; helper.sig and helper.dll

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

Read other 2 answers
RELEVANCY SCORE 50

I saved a video off the internet and it saved as a .smi, what program can i use to convert it to something else? (i want to use this file in a powerpoint presentation)
 

A:Program to Convert .SMI to WMV or any other more common video file

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RELEVANCY SCORE 50

Just change from Windows 7 pro to Windows 10. Could get on internet with my wifi dongle (I have a desktop) which always worked before so I am trying to hard wire with ethernet but I keep getting this message along with Specific Module could not be found.
Also keeps saying  one or more network protocols are missing on this computer. Some one please help; I've been at this since 9:00 AM.

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RELEVANCY SCORE 48.4

I can't open an estimating software program on my computer. Every time I do I get the following message:

'ClearEstimates.exe - Common Language Runtime Debugging Services

Application has generated an exception that could not be handled.

Process id=0x5a4 (1444), Thread id=0xe8c (3724)

Click OK to terminate the application
Click CANCEL to debug the application.'

So I click Cancel and get this message:

Registered JIT debugger is not available. An attempt to launch a JIT debugger with the following command resulted in an error code of 0x2 (2). Please check computer settings.

cordbg.exe!a 0x5a4

Click on Retry to have the process wait while attaching a debugger manually. Click on Cancel to abort the JIT debug request.'

Can someone please tell me what to do. I have tried a system restore up to the point right after I installed this estimation software, and no luck. My computer installed an update a couple nights ago and that's when it stopped working. Please help.

A:Program won't open - Common Language Runtime Debugging Services message

Quote:





Originally Posted by thweetj


I have tried a system restore up to the point right after I installed this estimation software, and no luck.




Hi -

Run System Restore again - but use a restore point prior to the installation of the offending app -
START | type rstrui

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 48.4

I got this message while trying to install Malwarebytes:internal error:failed to get path of 64-bit common files directory.What can i do? By the way i am not a tech wizz...

A:Common files

Hi and Welcome to TSF!

Any reason your installing Malwarebytes? Did you buy it?

Are you installing the 32bit installer?

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RELEVANCY SCORE 48.4

This is like the 3rd time I've seen the Common Files folder in my C:\Program Files directory. What exactly are they and why are they there? They have folders in there of programs I've never used in my life! Also why do they come back after I delete them?
 

A:What are common files and why are they there?

I think they are files that multiple programs may share. I don't know what they are exactly, but it is probably required if Windows re-creates the file
 

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RELEVANCY SCORE 48

Hi, I was running GTA San Andreas with the San Andreas Multiplayer mod on it. I began modding the gta3.img with a program called spark but I forgot to exit the Spark application before loading up GTA San andreas multiplayer. For this reason an error message was given when trying to load up GTA San andreas multiplayer. This had happened before and I used to just uninstall gta san andreas and then re-install it again and it would work again. However this time control panel -> add or remove programs thing wouldn't allow me to remove gta san andreas and i get this message

Error Loading C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll

The specified module could not be found.

Please help me. I've tried deleting all the gta sa files manually using right click -> delete but the program is still present in the "Installed appliations" list in "Add or Remove programs"

I need to uninstall it so i can play again.

Please help me

A:Can't uninstall a program Error Loading C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10...

Use AUTORUNSA "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads. To resolve this, download Autoruns, search for the related entry and then delete it.Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)Open the folder and double-click on autoruns.exe to launch it.Please be patient as it scans and populates the entries.When done scanning, it will say Ready at the bottom.Scroll through the list and look for a startup entry related to the file(s) in the error message.Right-click on the entry and choose delete.Reboot your computer and see if the startup error returns.Credit to quietman7

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RELEVANCY SCORE 48

Currently my setup (corporate network) uses the setting:
User Configuration\AdministrativeTemplates\Start Menu & Taskbar\Remove common program groups from Start Menu
As its a multiple user environment we don't want all users seeing all available applications on the server their accessing (Citrix XenApp environment). We use AppSense to manage shortcuts.
As a result of using this GPO setting, users Recent Programs on the Start Menu no longer show. That's the ability for the user click on Notepad, it appears on the Start Menu and retains on logoff. 
Is it possible to enable recent programs only, or a manual tweak or setting a registry key for recent programs only, without disabling "Remove common program groups from Start Menu"
 

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RELEVANCY SCORE 48

hey all... i have a program on my computer that notifies me when files are trying to install themselves silently to run at startup, and i've been getting a few mystery exe's in the last few days, most trying to run from my Common Files. here goes my hijack log. if anyone could hit me back with any idea of what's going on, i'd appreciate it. if this laptop crashes, i am sunk. thanks...

Logfile of HijackThis v1.99.1
Scan saved at 2:54:59 PM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\svchosts.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\NavNT\vptray.exe
C:\Pr... Read more

A:files trying to install themselves from Common Files...

Download and run VundoFix: http://www.atribune.org/ccount/click.php?id=4
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK.
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HijackThis log.
 

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RELEVANCY SCORE 47.6

I have been using Norton A'Virus and scan pc every night..
over the last several months, have had 1 'adware' item show up each morning, once scan completed.. system was unable to repair/quarantine/delete the file..

2 mornings ago, there were 6 items listed on the log..
now, several of my programs will not run.. [pop up; norton anti-virus; weather bug; etc..]

there is a foreground window which has the following message:

"C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\ccAPP.exe (or one of its components) Make sure the path and filename are correct and that all required libraries are available."

can anyone advise what my problem is now, and what I can do?

thx much!
pw
 

A:common files---virus??

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RELEVANCY SCORE 47.6

For some odd reasons, after a friend had install a software for me on my computer, I have shell common files icons showing - mostly associated with video or music downloads, copy and/or when making my own video (using either sony vegas or movie maker)...
I think it's a bit bothersome because when I transfer file to thumb drive or cd, I have to make sure the shell files are attached...
Also since then , most video and music files in my music or video folders have added shell files in folder automatically.
Why did that happened and how can I fix the problem???? I can't seem to figure it out on my own!...
....if anyone knows please help as I am not very familiar past knowing what shell common files are for, the rest is unknown as I have never add to mess with it...

Thank you
PS: I know most advance computer users think this is silly question since most people want to see the shell files...

A:common shell files

MyUninstaller: Alternative to the standard Windows Add / Remove module

When you open it, go to the column that says Installation Date and see what the last stuff installed was. Google it and see if you really want that stuff and if not, how to best get rid of it.

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RELEVANCY SCORE 47.2

After getting and cleaning a virus, when I start up I get a message "update.exe services.dll was not found".

Then I get "RUNDLL error loading w12b142b.dll module not found"

Then I get some message about common files/microsoft shared/web folders/ibm00003.exe".

What is wrong?

Is there any more info you need?
 

A:update.exe, rundll, common files

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RELEVANCY SCORE 47.2

I have a laptop. Recently upgraded to Vista Ultimate 32 so that I could connect to network at new employer. Tech rep said he "mirrored" my profile between the two user's now on the laptop.

My question is what do I need to do so that if I make a change to file XYZ on the C: while logged in under username1, visible to me when I am looking on the C: from the username2. Files that were existant prior to the upgrade are visible under both usernames. But...if I make a change the a file while under one username, then try to pull up the same file from username2, I do not see the changes, just the original file.

Thanks for any help you can provide.

A:Making files common between users on same PC

Check out "synctoy" on the microsoft web site. It may do what you need.

http://www.microsoft.com/DownLoads/d...displaylang=en

Sky

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RELEVANCY SCORE 47.2

Hello, This alg.exe showed up as a process running in explorer from a company called sornsoft and computer functions started to slow to a crawl as it was using 50% cpu. I killed the process but it started back up. It is located in C:programfiles\common flies


DDS (Ver_09-07-30.01) - NTFSx86
Run by Ray at 15:45:39.96 on Wed 09/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2814.2179 [GMT -5:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\RivaTuner v2.24\RivaTuner.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\alg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\DOCUMENTS AND SETTINGS\RAY\MY DOCUMENTS\PROCESSEXPLORER\PROCEXP.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Fi... Read more

A:alg.exe infection C:programfiles\common files

Hello SpacionS Welcome to the TSF Virus/Trojan/Spyware Help forum. I will be assisting you in cleaning up your system.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The... Read more

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RELEVANCY SCORE 47.2

Good Morning Ladies & Gentlemen,
Happy Easter to all. I just recently installed XP Professional SP1 on my computer. When the installation was done I created 2 user accounts. On both user accounts when started up the Common file opens with nothing in it. On one user account a notepad document appears along with the common file. From what I remember its been happening from the time I put the operating system on. I went into MSCONFIG and disabled the common files as it was linked to or appeared to be AOL software from when I installed AOL Instant Messenger but the it still appears. If anybody could give me an answer on how to get rid or fix these I would greatly appreciate it.

The Notepad Document that opens on the one user account has the title of startup with this as the text
[.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787
Logfile of HijackThis v1.99.1
Scan saved at 6:31:43 AM, on 4/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C... Read more

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RELEVANCY SCORE 47.2

Downloaded Dreamweaver.exe portable and ran it.
It released viruses or malware. these are the file names.

they just keep multiplying and cause delay in startup and also cancel startup of comodo and avast.

[WinSVC 32] c:\program files\common files\WinSVC 32service.exe
[Win Host] c:\program files\common files\win host\svchost.exe
[Win32 Svr] c:\program files\common files\win32 svr\service.exe
[Microsoft WinHost] c:\program files\common files\microsoft winhost\svchost.exe

*************************************************************************************************************************
DDS (Ver_09-05-14.01) - NTFSx86
Run by Killer_Sex at 9:46:39.45 on 18/05/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1480 [GMT 5.5:30]

AV: avast! antivirus 4.8.1335 [VPS 090517-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall Pro *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Comodo\Firewall\cmdagent... Read more

A:Virus In Common Files Forlder. Please Help!!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 46.8

Hi all.
So here is a interesting problem that gets my head spinning. Connection established trough Checkpoint VPN towards our domain.
IP address and DNS with Gateway provided. Through CMD you can ping with reply to your server using the common network name, (server1T). You can RTSC to your server using the common name. But once you open windows file explorer and go "\\common server
name"(\\server1T), you get your destination unreachable. Then you use the FQDN (\\server1T.domain.net), it works fine.
What has been done:
Checked All SLL, Radius, DNS config and replications, DHCP scopes, LDAP, WPAD, IPCONFIG, and Policy settings. No changes was made. The problem only started about 4 weeks ago, and its random.
Any one perhaps with an idea or who shares my problem.
Kind regards

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RELEVANCY SCORE 46.8

Hello,

I would like to delete a common element from a bunch of files in Windows 7, is there a way to that at all?

For example, I have 100 video files and the names of all of them contain "on Youtube" at the end...I would like to get rid of them without actually renaming the files. Also, those files contain some commas and other symbols. I would like to know if Windows in generally as flexible as Excel if you know what I mean. This problem in Excel would have been a piece of cake with a couple of formulas. As for Windows I do not know, but seems to be a challenge at the moment.

In general, I am looking to organize these files by Date, Name, and Topic, and if there is no way to do this task quicker it looks like I am going to have one messy library. Please share your thoughts.

Thanks for help.

A:Deleting a Common Element from Multiple Files

For batch renaming and editing multiple files I use xnView . It has more options than the windows explorer.

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RELEVANCY SCORE 46.8

I am consistently getting a "Common Files" box to pop-up during start-up that contains "helper.dll" & "helper.sig" files that if you right click and delete they continually come back.

I am also getting multiple "Bad Image Error" messages during start-up of Outlook.

I have ran PC Tools Internet Security, Spybot S&D, Trend Micro(Virus) & Hijack This. The results from Hijack this are listed below.

Please help me with the steps to clean my computer of these unwanted viruses/files.

Thanks!

e-bama



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:14:36 PM, on 6/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\D... Read more

A:NEED HELP - Bad Image Error/Outlook & Common Files.dll

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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