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6305 power supply fail - two weeks (and counting) for NBD wa...

Q: 6305 power supply fail - two weeks (and counting) for NBD wa...

Small professional office, bought two 6305 Business desktops with three year NBD warranties. Power supply failed on one pc. Called it in for service. After 24 hours with no response called again, was told tech had been dispatched. Later that day received call from tech, he had just received the work order but could not address it - order called for a power supply and a system board, but the power supply was "not available".Three business days later site received the system board, still no power supply. Called HP, they confirmed power supply still not available. Requested a replacement pc since service is not possible. HP Service dept not authorized to replace pc, escalated call to Customer Relations, expect 2-4 business days before response. Have just been told that tech will be onsite to swap system board, without replacing power supply.No way for customer to speak with or send email to Customer Relations, they are strictly internal. Best part - HP Service tech says when he called CR to escalate, they left him on hold for over three hours. Would be greatly interested to hear from anyone at HP who can offer a tangible apology for this complete failure. Site has been without a pc for one week and have been told to expect nothing for another week. I have spent ten hours (and counting) chasing after HP reps, and I cannot bill the client for this time.

RELEVANCY SCORE 200
Preferred Solution: 6305 power supply fail - two weeks (and counting) for NBD wa...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: 6305 power supply fail - two weeks (and counting) for NBD wa...

wow! soon after posting above, the site called to say they received two more packages - another system board, and a power supply. Tech scheduledd to arrive ths afternoon. So, revised opnion - HP Service is great, not perfect. Wish they coordinated among themselves better, so we could get accurate information.

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RELEVANCY SCORE 74.4

 My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warran... Read more

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RELEVANCY SCORE 70.4

May 31st started my problem. At first I noticed that when I googled something my searches ended up going to somewhere else. Then I noticed that all of my programs in the start menu dissapeared, i tried to clean my system by going to "Accessories" and "system tools" and "disk cleanup" but nothing is there anymore. I have downloaded and run numerous virus scans. Numerous viruses have been found and I eliminated them, but that never works as there is always something else that is hosing the system. I can not surf the internet, some programs are gone and this has been going on for what seems like an eternity. When I open a program, like a MS Word 2010 document then MS Word 2010 shows up again under "Programs", otherwise, nothing shows up.
I have run anti-virus programs now and nothing shows up, but the problms still exist. Any help is greatly appreciated.
Thanks,
Ron

hp Pavilion a 1540n
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 1982 Mb
Graphics Card: NVIDIA GeForce 6150 LE , 256 Mb
Hard Drives: C: Total - 238464 MB, Free - 159404 MB;
Motherboard: ASUSTek Computer INC., NODUSM, 1.03, MB-1234567890
Antivirus: AVG Internet Security 2011, Updated: Yes, On-Demand Scanner: Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:09:05 PM, on 6/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600... Read more

A:Redirect: And other stuff. 2 weeks and counting

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RELEVANCY SCORE 70.4

Greetings,I purchased a Lenovo Yoga 900 in late December 2015 from their website. I immediately registered it on Lenovo.com using the "detect my serial number" feature. Overall it served well for 4 months. Then it did not turn on, or respond to charging. I then contacted the company to conduct a repair. Here's just how bad it is: 1. Self detect of serial number incorrectly identified the machine as something else (later to be determined a thinkpad, not ideapad product -- nowhere anywhere on the Yoga 900 does it say what it is).2. I submitted a service ticket using the only Serial Number that I had registered with the account with explicit notice that the SN was incorrect. They sent me a mailer in a day. This was 19 May 2016 3. On May 25t (day 6) I tried to contact the company. This was not particularly easy. A nice person was on the phone and stated that they had no idea where my laptop was.4. May 31st. Called again and was transferred around. Still no idea where laptop was. After about 1.5 hours on the phone a nice woman located it for me. Wrong city--apparently it's at the Thinkpad shop, not the Ideapad shop...Again, Lenovo sent me a shipping ticket and a box, so I had no idea this was incorrect. I received a telephone number and a case ID from this helpful person, with an indication that on June 3rd, the computer would be diagnosed (it was memorial weekend). Also that my case was flagged as "variance" to their statistics for return time for service....5. June 3-8... Read more

A:Yoga 900 dead -- 4 weeks and counting

I have this problem too, and this is my second Yoga 900 with "dead" issues!  Except, the first time it occurred, I was able to get a replacement becuase it "died" within one month of the date of purchase.  Boy, am I regretting this now!! So far, my issue is 2 weeks and counting, with no call back from Lenovo.  The last time that I called (yesterday, on 6/16/16) they told me that someone would be coming out to service me, but that they were awaiting a "mother board"....????? Red flags all over the place.  I empathize with you and have just contaced CNET,  and also plan on making a bit of noise at home office  (my colleage's spouse knows a few big wigs at Lenovo).  I'm truely sorry that you are experiencing this as well chrisheider.  Please post with your ongoing status, this is a nightmare!!!!

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RELEVANCY SCORE 69.6

I'm a phone guy--not a computer expert, but I usually do better than this. I admit, I haven't been able to shake this nasty bug. Any help MUCHO appreciated!
I got the Norton warning, disabled system restore, went in safe mode, downloaded the Symantec removal tool, didn't work, tried to manually delete any instance of "ddcyw.dll" and that didn't work, installed HijackThis and here is my most recent scan log:

Logfile of HijackThis v1.99.1
Scan saved at 10:38:30 PM, on 4/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Ad... Read more

A:Trojan.Vundo (ddcyw.dll) 3 weeks & counting!

Please download VundoFix.exe to your desktop.

* Double-click VundoFix.exe to run it.
* Put a check next to Run VundoFix as a task.
* You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
* When VundoFix re-opens, click the Scan for Vundo button.
* Once it's done scanning, click the Remove Vundo button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will shutdown your computer, click OK.
* Turn your computer back on.
Post the contents of C:\vundofix.txt as well as a new HijackThis log
 

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RELEVANCY SCORE 69.6

**This is a re-post of the same post I put in the WinXP Operating System forum--felt that I posted it in the wrong post, so put it here.**
This is my initial post/HJT log, then I added on the Vundo Fix log and a new HJT log.

I'm a phone guy--not a computer expert, but I usually do better than this. I admit, I haven't been able to shake this nasty bug. Any help MUCHO appreciated!
I got the Norton warning, disabled system restore, went in safe mode, downloaded the Symantec removal tool, didn't work, tried to manually delete any instance of "ddcyw.dll" and that didn't work, installed HijackThis and here is my most recent scan log:

Logfile of HijackThis v1.99.1
Scan saved at 10:38:30 PM, on 4/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Ma... Read more

A:Trojan.Vundo (ddcyw.dll) 3 Weeks & Counting!

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RELEVANCY SCORE 68.8

Hey guys.

My Pc is a HP dc7100 Series. The workstation didn't come with a floppy drive installed, so i took it upon myself to install one.

Anyways i plugged in an OLD floppy drive, connected the ribbon cable and connected the power to the floppy.

And tried to boot..... The LED lights flicker, and the CPU and power supply fans run for about 2 seconds, then everything shuts down. After disconnecting the floppy totally the same thing happens.

I swapped out the power supply, and got my system running again.. I tried the "faulty" power supply on another pc and it gives the same results..

Question is how did i manage to kill the power supply? It shouldn't have been from installing the floppy...

Anyways, comments/ideas are welcome..

Just curious as to what the hell i did to cause this.. :blackeye:
 

A:Installing a floppy drive causes the power supply to fail?

I have seen defective floppy drives cause all kinds of problem including shorting out a power supply. that is one of the reasons I dont install any floppy drives. one minute they may be working fine and the next they go belly up.
 

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RELEVANCY SCORE 68.8

Hi guys, looking for help. I tried to plug my Ac power supply to my laptop, and I can't power on my laptop. However, when I try using my battery instead of Ac, the laptop manage to power on. Then, I try to plug in Ac power supply into the laptop inserted with battery. The battery icon shows the plug icon and charging status BUT it's not charging at all! And the battery percentage keep dropping.  I had tried to-reset my laptop.-downgrade from windows 10 to 8.1-reinstall battery driver at device manager-press for 45sec power button But the problem still remain unsolved. My Ac power supply and battery are not in defect, doubting the hardware insd laptop. Please help me. Unfortunately my warranty just expired half year ago. Is thr any way to solve the problem? Thank you!!

A:Ideapad Y510P fail to open with AC power supply

Hi Kaney510p, 
 
Welcome to the Community Forums.
 
You can follow the "Power Checkout Guidelines" from the hardware manual here on page 21-22.
 
Without the battery and directly plugging the AC charger should allow you to power on the machine, else would indicate systemboard issue. Before jumping on probable motherboard replacement other parts may also be considered like DC in port, board and cable.
 
Otherwise, try to double check the AC charger integrity as described in the manual (Checking the AC adapter page 21) using a volt meter or better yet with a compatible charger like a universal charger.  Using the same charger on a different device can be done alternatively.
 
Use the laptop with only the battery until it is drained to 20%.
With the battery drained should show blinking amber on the battery indicator.
Connect the charger for 2-3 hours taking note of the battery indicator (without powering the laptop.
This should change from initial blinking amber to white as a normal operational charging. 
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 68.8

Hi, I ordered an X1 Carbon 6th gen custom build. I added 500 nit screen. Order placed May 30th.Original estimated shipping date June 8th.After 4 delays and counting,Estimated shipping date is July 16th.I spoke to 4 customer service reps, all of whom made false promises to me and were just concerned with their rating at the end of the call.As a seasoned Lenovo customer. I am very disappointed.  Edit: I am contemplating cancelling my order.

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RELEVANCY SCORE 57.6

I have a W540, which currently uses a 170W power supply (20V 8.5A) I also just recieved a docking station for a P50 which has a 230W power supply showing 20V 11.5A. The connectors look the same, but I'm hesitant to try the 230W power supply in the W540. Should this be ok to use the 230W power supply with the W540?













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A:Power Supply Question - Can I use the 230W power supply with a W540?

230 watts is the maximum power supply, it only supplies the power needed by the computer. I sold my W540, so i can't test this for you. But i do the use the ThinkPad X1 Carbon with the 230 watts power adapter without any problem.

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RELEVANCY SCORE 57.6

I have 2 failed Z800 power supplies (1150 watt version). After some internet research I am led to believe this is a common problem and related to the PS capacitors. Since I do not know how to do this capacitor replacement (yet). I thought I would buy a new PS. However, I do not want to buy a Z800 PS since it seems to me to be a defective design. Can anyone chime in and tell me if the new z840 1125 watt PS will work with my older z800? I have called HP support and spoken with the correct support people on this and they were not able to confirm if the Z840 PS will work (fit) on the z800. The closest confirmantion I recieved was that if it fits then it should work. Instructions to fix the capacitors:http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Z800-power-on-issue... Same issue I am facing:https://www.youtube.com/watch?v=f563JGeoxaw On a side note, can anyone recommend a good service tech to make such capacitor repares in Southern California or insrtuctions on how to make this repair (with pictures). Thanks    

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RELEVANCY SCORE 55.2

I have a DellHP-145SNF Power supply.
These wire's are coming from the Voltage regulator/control PCB inside the P/S.
There are 6 wires involved.
Here are 3 questions that I have,
1 - What is the Orange - "Power Good" looking for?
2 - What is the Brown wire for.
3 - What is the Purple - "+5VSB (Standby)" used for.

The Gray is Power ON when hooked to ground.
Black goes to ground.
Blue/White goes to -12V.

Jay
 

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RELEVANCY SCORE 51.2

Hey, i'm building a computer but i haven't realized that the power supply i need is an atx 2.0. What power supply should i get??

I was orignally looking at the Ultra X-connect but it doesn't support atx 2.0 Damn.
 

A:power supply atx 2.0 any suggestions as to a power supply?

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RELEVANCY SCORE 50

Toshiba Satellite L305-5955, Ive taken apart and replaced power jack. Not directly soldered to motherboard. While still apart, and battery out/in, connected power supply and still absolutely no response. Power supply is NOT original, and slightly different specs, i.e original 19v..6.3A

current 19v..3.1A
 

A:Toshiba Satellite L305-5955 does not respond to power supply, new power jack

Almost certainly the problem is that the current rating is wrong, if the laptop needs
6.3 A of current, it won't function on less (just as you can't use a 3A fuse for a kettle!)
Unfortunately it must be the right current rating, I know, I've been caught that way too!
Maybe you can exchange it?
 

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RELEVANCY SCORE 50

Yesterday in my house,electric fuse was switched to turn on cooker in my kitchen. During this power delivery was stopped for 4-5 second only.
When power back on then pc automatically turns on and just before bios show me :"?Power supply surges detected during the previous power on ASUS anti-surge was triggered to protect system from unstable supply unit.
Press F1 to continue.? And then pc booted fine to Windows.

Is this normal ? Did it damage something? Why i get that message is this normal?


PC:
6700K stock
16GB DDR4
Asus Z170-P
Corsair 750 RM
Gtx 1080
SSD 1x

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RELEVANCY SCORE 50

I have a Dell 8600 about two years old. When I plug in the AC adapter, it intermittently fades to the battery as though the plug was pulled out (its not) and of course the screen fades in an out when every time it swithces--it does it every 30 to 60 seconds or so. I switched to a different AC adapter (I have a Dell 600M with the same AC adapter)-same thing so I know it is something internally. Any ideas?
 

A:Dell Laptop Power Supply Fading In and Out--power jack is bad or loose?

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RELEVANCY SCORE 50

I'm interested in the Toshiba G25 laptop but have heard that you can't use it on airplane seat power. It comes with a 120W AC power supply (15Vx8A), but I've been told that most airlines limit seat power to 75-90W max. Lind sells a 12V car adaptor for the G25, but specifically won't include an airline plug for this reason (which I can get independently, of course). I've read some interesting electrical discussions on this board. Can ya'll comment on the following or provide any general advice about power consumption?

1) Given that the voltage of the laptop and airline seat power pretty much match up (12-15V), if the amp draw on the laptop exceeds what the airline power supply can deliver, what will happen? Will it damage the laptop to feed it insufficient current? Will it shut down the laptop altogether? Merely dim the screen?

2) If I remove the laptop battery, which requires power to charge it, how much will that reduce the power need of the laptop? I'm not sure how to work the math, but the spec sheet states the battery supplies 4400mAh at 8A output. Does it require the same to charge it?

3) Most importantly, on my 15 hour transpacific flights, will the DVD player work with that ultrabrite screen at the low airline power supply? A nice feature of the laptop is that you can watch DVDs without powering up the Windows operating system (it has a small linux OS for the DVD player). Granted, the DVD drive and screen are prob... Read more

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RELEVANCY SCORE 50

Hi,
I picked up this Alienware 5700 off ebay to hopefully refurbish for my son but I'm new at this and still learning and so this thing has me baffled. The laptop is in pristine condition but shows no signs of life. When I plug in the power supply the green light on the power supply goes from solid green to blinking rapidly to the point you can barely see it. To me that would mean a short somewhere right ? If so where ? Has anyone else ever had experience with something like this ? I just don't want to go buying a new battery for a laptop that maybe fried already. Any help would be greatly appreciated.
 

A:No power, no lights but green light on power supply blinks rapidly

Remove the laptops battery and try the AC power only. If the green light does the same, it still could only be a bad AC adapter, or at worst, a shorted laptop motherboard
 

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RELEVANCY SCORE 50

Hi, so I have had a powering issue with my previous power supply which was the Corsair CX600W so i purchased a newer power supply - the EVGA SuperNova G2 550W. I unhooked my old psu, hooked up my new one and the PC turned on and I turned it back off from the power button on the case. I also hava a boot drive problem so I unplugged the sata cables from my SSD and wanted to try to turn on the PC with only my HDD. I did this with the PSU switched off and the power cord unplugged. When I tried turning the PC on again the PSU made a clicking noise and nothing turns on. The motherboard Led's are lit up so it is definitely getting power but when I go to turn the computer on it just makes a quick clicking noise and nothing turns on. Any help is appreciated, thanks!
 

A:Power Supply makes clicking noise when I press power button

You may just need to drain the power off from the power supply and try again. Unplug the power to the power supply, press and hold the power button for 30 seconds, then plug it back in and try to turn on the computer again. If that doesn't put the old power supply back in and see if the PC works, or was the old one dead? If the PC works with the old one and not the new one then you may have gotten a faulty power supply.
 

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RELEVANCY SCORE 50

Ever since i got this new motherboard and CPU ive been having a bit of a nightmare with it.

Gigabyte ga-ma790fx-ds5 -Latest Bios
AMD Phenom Black Edition 9850,
4 gigs PC 6400 ram (Corsair XMS2 CM2X1024-6400
ATI Radeon 4870

The problem is that the motherboard will NOT power up at all with the 2 of the latest power supplies (600 watt+) i have.

It wont work at all with; (Nothing happens its just dead)
Arctic 600 watt Jeantech PSU (brand new and working)
Corsair 620 watt HX PSU (working)


It only seems to work with my Jeantech 450 Watt PSU and i cant for the life of me figure out why. Ive tried everything to get the board to work with the new PSU's. I had thought that the PSUs i got were dodgy but after testing out one in an older PC it worked fine.

Ive removed all parts and tried powering up and i cant get it to boot up. But the PC seems to work fine with the oldish 450 watt PSU which i find just unbelievable.

Can anyone help with this nightmare? Now on the Gigabyte site the CPU i have isnt listed as supported by this motherboard which is kinda worrying could this be the reason? If so how the old PSU boots up.

I just want to have the fracking thing working with the right PSU.
 

A:Power Supply Wont Power up - Gigabyte ga-ma790fx & AMD Phenom 9850

if I read the specifications right on your mobo... it implies that it has the 4 pin PCI-e input(power) but it also has the 8pin ATX power conector. (it may be simply removing a cap that is actually right next to the 4 pin connector, thus making it an 8 pin connector (thats how it was on my mobo)

Try using the 8pin power with your new PSU, see if that works.
 

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RELEVANCY SCORE 50

I have an enquiry relating to video cards. In order to do my job, I need to get a card with at least 512MB of VRAM, preferably 2GB. However, the ones I've found online use 300w What's the maximum watts that I can use with my Lenovo H520s? And what would happen if I used a 300w video card in it? 
 
Mod:  edited Subject with a problem description













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A:What graphics card will my H520s power supply support (PSU, power calculator)

Use a power supply calculator to get a accurate calculation of your power requirements.   Graphics card manufacturers have to figure a worst case scenario when giving power requirements.
 
 www.coolermaster.com/power-supply-calculator/
 
Mod:  removed the Newegg calculator, which only gives a recommended psu size, rather than a power calculation.   The CoolerMaster gives both. 

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RELEVANCY SCORE 50

Hello: Just received a beautiful W530 Laptop - love the T and W versions of this machines. However, with such a large power requirement, want to make sure that I will be able to run and charge the W530 on United Airlines, American Airlines, etc., using the supplied 170 W Power supply...  Please confirm your experience that this will work. Otherwise, using this laptop on long haul flights will not work. 

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RELEVANCY SCORE 49.6

Had to up upgrade my power supply on my hp envy 750-116. The new power supply(500b evga) does not have a power cord for the slim laptop like drive. looking for possible fix for the problem
 

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RELEVANCY SCORE 49.6

It's been a while since I built a system from scratch and have a... errr... simple question

gfx: Sapphire HD3850 512MB Ultimate (passive)
http://www.sapphiretech.com/us/products/products_overview.php?gpid=225&grp=3

MB: MSI P35 Neo2 FIR
http://global.msi.com.tw/index.php?func=proddesc&prod_no=1261&maincat_no=1

PSU: Seasonic M12II 500W
http://www.seasonic.com/product/pc_retail.jsp

The motherboard has a power connector for the graphic card next to the slot.

Is there any reason I should connect the power for the card to the power connector on the board instead of directly to the power supply?
 

A:Graphic card power to power supply or connector on motherboard?

First time I have ever seen that feature. I like it. I'm thinking that is a neat/easy way to partially eliminate cable clutter from the PSU. Give it a shot, you can always revert to PSU cable if you wish.
 

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RELEVANCY SCORE 49.6

I've recently inherited a lovely Y70-70 touch from my father, and have restored it to factory settings recently. However I'm having issues at the moment where it shuts down instantly at random times when not plugged in. Checking the system logs in the event viewer I see the following Critical message: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Generally online help seems to suggest this is a power supply issue. Have I got a duff battery in here? Are there further diagnostics I can run? Unfortunately I'm out of warranty so keen to solve this myself!

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RELEVANCY SCORE 49.6

Hi,I have tried two batteries.Checking the Battery  Icon on Thinkpad it  reports 88% ChargingSometimes it fails to boot up then I have to remove battery and press power button while applying the mains adaptor.Any suggestionsThank You 

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RELEVANCY SCORE 49.6

Hello guys.  Can anyone help me understand the power supply on the HP Envy Phoenix 860-019?  The PCIE connector 6 pin connected to the GTX 960 has black and white wires.  Shouldn't there be yellow and black wires?  Yellow is usually 12 volt and black wires ground.  Is the 6 pin connected to my GTX 960  supplying a standard 75 watts of power or something else?  I want to install a GTX 1070 but the 6 pin wire colors are not the industry standard color scheme.  Also there is a 2 pin power connector with a white and black wire.  Usually a 6 pin and a 2 pin can be used together to connect into a 8 pin socket on a GTX 1070.  Will my connectors supply the needed power and connect properly because the color scheme on the wires make no sense. Thank you

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RELEVANCY SCORE 49.6

I have a Sony VGC-RB42G computer. I recently moved my computer, cleaned off all the dust, and when I plugged everything back in, it won't power up. The light on the power supply blinks green, inside the motherboard also has a green light that blinks as well. It has a ticking sound too, but I am not sure if it is coming from the power supply or the motherboard. Any idea what could be wrong.

FYI, I have already unplugged everything from the power supply, pulled out the ram, checked the battery, and put everything back together and still no change. One thing I thought was strange was after I unplugged everything, I pulled the power into the power supply again and this time the green light came on but did not blink. It stayed solid.

Help
ncleo
 

A:No Power, Blinking green light on power supply and motherboard

Sounds like a Power Supply problem.
 

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RELEVANCY SCORE 49.6

Hi, I just bought an HP pavilion e9300 a few week ago. And I am going to upgrade the power supply so that I can get a new graphic card--ATI 4870 which requires at least 500 watt power supply. My current computer is shipped with a 350 watt power supply. I will probably get a 650 watt considering the 70% effeciency of power supply.
However, when I talked to an HP technician, he insisted that I could go for a power supply with no more 450 watt. Because the system I just got has a motherboard which has a max power limit 450 watt. He said if I go beyond that, the motherboard will burn out.
So what shall I do? I really want to get ATI 4870 work well on my computer.
Thx very much.
 

A:Does power supply with higher power rating really burn motherboard?

The long answer is "No".
Just be sure of the dimensions of the power supply before you order a replacement, as HP uses some pretty strange sizes sometimes, and you want the new one to fit with room to spare.
 

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RELEVANCY SCORE 49.6

I have an enquiry relating to video cards. In order to do my job, I need to get a card with at least 512MB of VRAM, preferably 2GB. However, the ones I've found online use 300w What's the maximum watts that I can use with my Lenovo H520s? And what would happen if I used a 300w video card in it? 
 
Mod:  edited Subject with a problem description

A:What graphics card will my power supply support (PSU, power calculator)

Use a power supply calculator to get a accurate calculation of your power requirements.   Graphics card manufacturers have to figure a worst case scenario when giving power requirements.
 
Newegg - Power Supply Calculator
 
 
 

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RELEVANCY SCORE 49.6

I have just bought a Dell 19.5 V 90 W power supply adapter for a Dell from ebay. The PSU turned up this morning without a power cord. That's annoying enough but when I looked the connector needed is a type I have never seen before. The centre pin is slightly longer and wider than the other two so I assume that is the Earth pin. The centre pin is also offset between the other two. Again I suppose for connecting only 1 way. The two outer pins have a distance of just under 2 cms between them. Please can anyone tell me what type of connector this is. If I can get some info on it then I may be able to get one.

Thank you Terence



 

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RELEVANCY SCORE 49.6

Sorry I don't know the proper terms, but basically the pin inside the jack where the power cord gets plugged into on my laptop was bent so that it's really hard for me to plug in my power cord and have it stay in place. My warranty with best buy has expired, so I need to figure out how to solve this problem on my own. I can't just leave it like this because the cord comes out really easily and I can't continue to work with such a tenuous setup. Anyway, is this just a matter of replacing the entire unit inside my laptop? I know you probably need more information, but I'm not sure what to provide, so please ask any questions. The laptop is a Toshia M-45, about 3-4 years old. Thanks in advance
 

A:Bent power supply pin - Hard to plug in power cord

umm.. bend it back so it's closer to normal? That's all I can say about it. usually works for me.
 

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RELEVANCY SCORE 49.6

HiI cant format windows xp pro at HP6305?When setup is starting windows it show blue screenI already change from ahci mode to ide modePlease help

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RELEVANCY SCORE 49.2

Working on a dell dimension 2400,think may have bad power supply.Anybody know if that model uses a proprietary PSU? or will a regular industry standard one work?
 

A:Dell Power Dimension 2400 power supply

Should be a standard ATX PS.
 

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RELEVANCY SCORE 49.2

I shut down my Pavilion Elite for 1 week while away and now it will not turn on. The power supply light is on, I replaced the CMOS battery and the power switch is ok.

A:Pavilion elite power supply light on, won't power up

As you did not mention any message or display on the screen, I would use this tutorial for a step by step diagnostic.  It also helps to remove the side panel, and visually watch the CPU and rear case fan movement(s).  As you press the power button, pay attention to the fans. Also does the Power Supply LED stay ON? Or did it go OUT when you pressed the power button?  

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RELEVANCY SCORE 49.2

Hello to the HP community. I must warn you all, this is a long thread and is potentially confusing, so only read this if you're interested in giving feedback. I am here today to not ask a question, but to share with you my confusion on your Pavilion desktop PCs. I've looked at the technical specifications for many of the Pavilion desktops, including my own, and I simply can't understand one thing; where do you get your PSU power ratings from? I currently have a Pavilion 500-319na: http://support.hp.com/us-en/document/c04343438.It's a good computer, powerful in most areas although the GPU isn't, so I'm looking to upgrade it. The first thing I check before I upgrade parts, and hopefully others do too, is the PSU's power rating. And this is where my problem lies. Firstly, your website states that for my PC, and others, it's an external power adapter. It simply isn't, as it's inside of the PC. I've seen in many discussions that this has confused people, including myself. And secondly, your website states that for many of the Pavilion PCs, including mine, the PSU is rated at 180W. Let me tell you why I believe is wrong: The PSU that comes with my PC, and presumably other Pavilions too, has four power outputs: 3.3V (12A) and 5.08V (10A) outputs, 'limited' at 70W. Then there are 12Va (7A) and 12Vb (10A) outputs. These apparently produce 180W. First of all, the 3.3V and 5.08V outputs can't be limited to 70W, in theory. This is because, using the equation... Read more

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RELEVANCY SCORE 49.2

Several months ago I upgraded most of my PC.
ASRock Z370 Gaming K6
i7 8700k Coffee Lake
Team T-Force Vulcan DDR4 2800 (16 gigs)
EVGA Geforce GTX 970
2tb SATA hard drive

This was all running on a Corsair 500 watt power supply. Now a couple days ago I decided it was finally time to upgrade, so I bought another 16 gigs of the same RAM listed above and a Seasonic Focus+ 750 Gold power supply. (I think) everything is hooked up the way it should be, only now it's sounding like my hard drive doesn't want to turn on. It'll make a whir like it's trying but then it just makes a sound like it can't turn on. I'm assuming this is the problem because my motherboard can't detect the hard drive, and it's still plugged in the same spot I had it originally when it was working. I believe it was slot SATA3_0_1.
Faulty hard drive? Or hopefully I'm doing something wrong so I don't have to screw with returning it.
Any ideas would be warmly welcomed!
 

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RELEVANCY SCORE 49.2

i Have Z50-70 . i bought it from 2 yearsi have now this problem when i plug charger in it this messege appered and charge icon say that( plugged in .not chargeing ) when i shutdown lap it charge . some times when i remove battery laptop not work . replug charger more times to work i try hold on power 30 sec . and load default Bios . and Wipe all Files . what is probleme please ? motherboard or socket charge or adpter ?  

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RELEVANCY SCORE 49.2

Ok, so it's time again for me to pick a new power supply, however, I'm in need of some help determining the appropriate wattage for my hardware setup.

AMD Phenom II X4 955 45nm AM3
GSkill Ripjaw X 16.0 GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)
Corsair TX750w (I dont think its the V2)
ASUS M5A97 (AM3r2)
***here are the voltages listed on speccy*** (if they are of any use??)
+12V 11.731 V
+5V 4.935 V
CPU CORE 1.284 V
VIN3 1.668 V
VIN4 2.148 V
+3.3V 3.132 V
VIN6 1.092 V
VIN7 1.632 V
VIN8 1.668 V
ASUS ATI Radeon HD 5870 (x2 in Crossfire @ 158w ea)
59GB Patriot Pyro SE SSD
31.3GB OCZ OCZ-ONYX SSD
LG HL-DT-ST DVDRAM GH24NS90 ATA

I have terrible luck with random bsod's and power supplies pooping on me, I want to pick one this time that will last me. Also, I have my power running through a Monster Power HT700, I live in a new apartment so the wiring should be ok, I've dusted out all of the components inside the case, double checked my connections, all that jazz. I've got a cooler over my memory, I am still using my stock cpu cooler, but thats changing soon (I get crashes @ idle too) Any help I could recieve I would appreciate, thanks

Andrew

A:Hardware Power Consumption-Picking a new Power Supply

You have pretty much the same problem as me (getting BSOD's randomly). For me it's bulging capacitors on motherboard. You should take a closer look for capacitors on your motherboard. Dead capacitors look something like that:
http://upload.wikimedia.org/wikipedi...densatoren.jpg

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RELEVANCY SCORE 49.2

Yea...so we finally got my girlfriends new PC up and running. The problem im having...or more of a concern really. Is when you flip off the power supply, and then flip it back on, the PC gets a short burst of power. IE the lights and fans all come on for a second or two. Then you can press the power button and turn it back on.

Any ideas guys?
 

A:Power Flashes when I flip the power supply switch..

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RELEVANCY SCORE 49.2

Hi forum and pc gurus,

My problem is specified down to my PSU, at least I think so. (550W Logisys PSU - maybe the quality has something to do with it, I paid $19 for it from NEW EGG). I have A Gigabyte GA-965P-DS3 Motherboard, a Intel Core 2 DUO Conroe 2.13GHz processor with heatsink and Fan, Sapphire ATI X1950 Pro, 2 GIGS of WINTEC DDR2 PC 6400 (800) RAM, 1 SATA Maxtor 320 GIG HD, 1 2.5 inch SATA 160Gig HD, and two DVD Burner Optical Drives (both IDE).

I have it hooked up like this, two Optical Drives connected to 1 IDE connector/cable which is hooked into the IDE input on the motherboard, both are set to slave. Two CD outs (connected one to each Optical Drives) to one CD input on the motherboard. Both HD's are connected to SATA inputs on the motherboard, one is set for master, one is set for slave (I heard that it did not matter but wanted to state that anyway), then my ATI RADEON X1950 is hooked directly into my only PCI Xpress 16 slot. The power connectors are then all hooked into their respective inputs on the drives and Video Card. ANd last but not least, all the Power button and LED connectors are hooked into their input on the motherboard, wich I set up exactly as the motherboard diagrams and directions directed. I turned the switch on the PSU to on and I only got a faint mouse like squeek, then nothing, not even the fan. So I figured it was DOA, so I had newegg send me another. I got it today, installed it, hooked all the power connectors to the hardware, th... Read more

A:POWER SUPPLY FROM HELL! I cannot get my custom built PC to power on! HELP!

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RELEVANCY SCORE 49.2

Hello, I'd like to disable the video detection on an HP 6305. These systems do not have monitors connected to them and when they reboot, I received a 6 beep error code indication no video detection. If i connect a monitor, it boots fine. How do i disable this feature? They desktop needs to boot without a monitor connected.

A:HP 6305 No Video 6 beep detection

Have you looked in the BIOS to disable 'HAlt on all errors'  which might be  ticked and should be unticked Worth a try? Connect it to a KVM switch? It's is probably working on not detecting the ground from the monitor.

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RELEVANCY SCORE 49.2

I have an HP 6305 Pro with an AMD A4-5300B processor (which features AMD Radeon HD 7480D integrated graphics). It is my understanding that it is not good to allow this CPU to get over 70 degrees Celcius. However, when I opened Speccy to look at my CPU temperature, I saw that it fluctuated between about 50 and 72 Celcius. It seemed to stay in the 60s most of the time, but frequently climbed into the 70s. I then stopped JDownloader (which I had running some downloads at the time), and it dropped significantly, staying mostly between 47 and 58 (with occasional climbs into the 60s), staying mostly in the lower 50s. However, it is my understanding that even this is fairly high for an idle temperature.It seems to me that whenever I use even a moderate amount of CPU, my temperatures climb very high. I recorded a video of my Windows Task Manager and Speccy open side by side, so you can see how much CPU usage tends to correlate to what temperatures of my computer. Here's the video:https://www.youtube.com/watch?v=HXk_eh0ZGesDoes this appear abnormal to you?

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RELEVANCY SCORE 49.2

I have an HP 6305 Pro with an AMD A4-5300B processor. The processor has a feature called AMD turbo that causes it to automatically overclock itself. I would like to disable this feature (as my processor gets hot - sometimes even above the safe limit - when it goes into turbo), and have heard that the way to turn off turbo this is through the BIOS. However, my computer's BIOS is extremely rudimentary, and doesn't have many options. It doesn't have any way to adjust processor settings or even to alter fan speed (other than one setting called "Fan Idle Mode"). I discovered all of this in my efforts to troubleshoot a series of BSODs I've been getting. I've heard that some computers have a hidden BIOS menu with more options. One Internet video I saw claimed that the way to access this hidden menu is to press CTRL + F10 or CTRL + F11 instead of just F10 when booting up. However, I tried this (with both combinations), and was still not able to access any hidden advanced BIOS menu. Does anyone know if the HP 6305 Pro's BIOS has a hidden menu, and if so, how to access it?

A:Hidden options in HP 6305's BIOS?

This isn't the same system that I have, but can you use AMD Overdrive in Windows. I know that AMD also allows CPU throttling in the high performance power settings - adjusting the percentages down should take care of any overheating issues. You can view status of heat in overdrive?

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RELEVANCY SCORE 48.4

Blue Screen occurs randomly while working with multiple apps active, 2 which are network apps. Have multiple Win7 computers on this network without issues!
Have changed out memory, replacing with 4 new 4gb modules, updated the BIOS & Video Driver, turned on Driver Verifier yesterday (no BSOD yet). Used Windbg and could not find anything specific. Hoping that the verifier will produce something usable. Have used your tool, dm log collector.exe to fill in the blanks!
Have had this issue with another identical HP system and replaced it. I have restored factory defaults on this system but, have not put it back on the network yet.
Appreciate your assistance with this issue...

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RELEVANCY SCORE 48.4

Hi,
I'm currently a computing student so I rely on my computer a lot for my studies and was hoping I could get some quick advice/troubleshooting on here. So here goes :

I've had a problem with my computer recently, it's been working fine for a year or so with no problems, and then one day i tried switching it on and nothing happened. I tried once more and then the power short circuited (I then had to turn the power back on from the mains switch).

The strange thing is, my housemate had exactly the same problem, and after searching for the answer , he was told it was due to a static buildup and the solution was to take out components (graphics card, RAM) e.t.c and put them back in.

I tried this and no luck , I was thinking due to the short circuit, there may be a problem with a fuse in the power supply? other then that I'm completely stumped and would appreciate any help given.

Many Thanks for all help received
 

A:Computer won't power up (poss. power supply)

Does it happen with any other appliances? as in does using the toaster while using the kettle While your mate is in the Electric shower, telly on, or ironing?

Possibly a static build up, it is possible, Wher are you situated??
What voltage are you on?

What is the make and model of your comp? is it the same as your friends?

is your machine custom built or is it a brand?
Answer a few of them and we will try to narrow it down 4 you..

Mean while if you could get your hands on a spare PSU that would be handy. And remember when dealing with PSU's alway leave them to sischarge for at least 24hrs,
the 3 D'S, Disconect, discharge, dismantle.
 

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