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Lenovo Aura not working after update

Q: Lenovo Aura not working after update

Hi, I have a Horizon 27 and recently updated it to Windows 8.1. After that, Lenovo Aura does not seem working. It does not give an error but just terminates after the splash screen. To try re-install it, I dont see an option to download it from anywhere (I have gone through the thread in which someone ordered the original application CDs from customer service). My one year warrantly has finsihed. Can I still ask the support to devlier me CDs. Any help regarding this would be appreciated. Thanks

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A: Lenovo Aura not working after update

Your question might be best answered by contacting Lenovo Support directly.

English and Hindi(Primary) 1800-419-7555 (Tata) (Secondary) 1800-3000-5366 (Reliance)
10:00 - 19:00 Monday - Saturday Except Holidays
For Email support.... http://support.lenovo.com/in/hi/emailformforpc

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A:aura not working on windows 10 update

What model is your computer?

I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

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I have a Horizon 2e.  A few weeks ago, a message came up, telling me that there was an update for Aura, and I could either update or have it ask later.  No option for it to not update and not ask later!I have successfully run the update 3 times, but everyday it asks again.  It is annoying.How can I get this to stop?


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A:Aura won't stop asking to update

Hi Jubal_Droad,
Thanks for Posting!
There is a Program file under Lenovo Folder Program Files that is called
Alpha Upgrade Service
This app checks for an update and downloads and install
The app seems to be downloading the same version and cannot recognize that you already have the one it's trying to download causing it to download again.
One thing is that the Lenovo Alpha upgrade service is set to Run everytime you log in to the computer causing it to update everytime.
When you run the Task Scheduler you'll find the Alpha Upgrade Service configured as such. you can disable it there.
Still Don't know why the update won't give a notification that you have the latest or give a no available update message.
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Excited about Win10 but highly frustrated as try and load Aura instantly receive a pop up notification   Alpha main has stopped working  it then closes the Aura application down?  


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A:Aura not working after Windows 10 upgrade FLEX 20

I'm getting this same issue as well. Very disappointing.Hope a fox is coming soon.

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Dears, i am not able to use the express charge facility in my lenovo flex 3 1580 after updating windows 10 with the creators update, could you please help?   

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First of all I want to say that I am extremely disappointed with the experience I had with my Lenovo. After I bought it I found out that Lenovo, for some reason, disabled the Turbo Boost option of the CPU. I tried to fix it by entering the BIOS but the options there were limited, so I decided to update the BIOS. I downloaded the BIOS update for 64-bit windows(i am running windows 8 which is compatible with the said update utillity). I ran the .exe and followed all the instructions (did not shut-down restart or anything my computer). After installing it automatically restarted and a Lenovo logo prompted on the screen followed by ">>Start PXE over IPv6, Press [ESC] to EXIT..." after that "EFI Network 0 for IPv6(numbers and letters) boot failed". Then ">>Start PXE over IPv4" which failed and a blue box poped saying "Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any ket then select boot manager to choose a new boot device or to boot recovery media". Pressed ok and got me to Boot Manager screen. Boot option Menu had only EFI Network 0 for IPv6 and EFI Network 0 for IPv4". What should I do?Note that I tried to start up both with and without the ethernet cable in.

A:Lenovo G780 not working after BIOS update

You are the third victim here of this bios update...

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Fingerprint scanner is not working after windows update - Lenovo X1 Yoga.In device manager I can see that there is corrupt type symbol for Biometric Devices -> Synaptic WBDI(SGX Enabled) I tried updating all the drivers, also uninstallated and reinstalled this particular driver but no luck.Please help. Thanks.

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Hello everyone, Since monday I have some problems with fingerprint authentication via Windows Hello. It seems to have stopped working for some reasons I don't know. At the beginning, I thought it was a hardware issue but it doesn't seems to be. I'll explain why. Problem description:  When I try to authenticate via fingerprint, OS redirects me to PIN authentication automatically.So I removed my saved fingerprint and tried to set the same fingerprint (and others). But now I can't add a new fingerprint, Windows Hello seems to be inert. My fingerprint device doesn't work.When I removed my PIN and retried to set a fingerprint, my fingerprint device works and detects my finger. Then I've added a new PIN to enable Windows Hello. But neither my PIN nor my fingerprint was saved.  Attempts to fix the problem: - I tried to update driver, I have the last one (5.1.324.26). I tried to uninstall it then reboot, nothing happens;- Via administrative templates, try to enable it on Windows Components, nothing happens;- Reset fingerprint settings into BIOS/ Security then F10, nothing happens;- Tried to recover Windows with keeping files, nothing happens. I've made some snapshots of what I'm explaining : Click on Set up fingerprint. Set with PIN already registered. I just have a cancel button and nothing else.Removed PIN before. Fingerprint device worksAdd New PINBut nothing was saved... I'm totally confused. I think it's a software prob... Read more

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Attempting to get the Aura app to work with my samsung note 4....Have the Aura app installed on my phone but can[t make the connection...I'm sure there is a process to make it happen but can't find any doc. anywhere....Called support for help but was told I need to purchase software support before they can talk to me...interesting...I just got this device last week and find it interesting I can't get support for there own software.....Anybody out there get this thing to work and what's the secret.....thanks....

A:Horizon 2 and the Aura app

hi bobjryan,
Welcome to the Forums.
Can you try these steps:
1. Enable NFC on the Samsung Note 4 and run the AuraU app .
2. Put the Horizon 2 in table mode to launch the Aura 2.0 app.
   - Link to picture
3. Lay the samsung Note 4 on top of the Horizon 2 (this syncs the phone to the Horizon 2). When finished, you should see the Dial menu from the Aura Interface.
More info:
- Aura 2.0 Features
- Watch Lenovo's Horizon 2 Suck Photos Out of Your Android Phone Like Magic!
- Lenovo Horizon 2 - CES 2014

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Hello, I just purchased manufacturer refurbished A740 and it came with just Windows 10 Home installed and none of the other software Lenovo would usually ship with the machine. It is kind of good that I didn't get all the software installed, as most likely I would remove most of it but I wanted Aura and those educational or games apps to be there so my kids can use them.I downloaded from Lenovo website and installed Aura (for Yoga 900)  and it seems to be working but now there are several things I need help with. 1. where can I download those educational and game apps which were being advertised by Lenovo to come installed with a new computer (air hockey, etc.) 2. When I install an app using App Explorer (which technically uses Microsoft Store), the app doesn't get categoriezed into Educational or Games app section in Aura. The app appears in App section of Aura but not under other categories. So the question is what should I do to get something show under Education or Games section of Aura? 3. Does the feature to open Aura automatically when A740 is layed flat works or that is just for Yoga/Horizon series? I have that options checked in Aura Settings, but Aura doesn't start automatically if I position the screen flat. Any suggestions and assistance will be highly appreciated!  

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After a couple of months of not playing Aura-The Fate of Ages I went back to finish the second age. Got the last puzzles solved and then went to save before starting the third age. The game will not save now. The game used to have a window that would pop up and ask "Are you sure you want to save?". That window does not appear now and the game cannot be saved. Did not try "ctrl-save" as I figured that would be useless until I got this glitch ironed out and the instruction book says nothing about "ctrl-save" being implemented. Any suggestions?

A:Aura not Saving

I'm not familiar with that game, but browse to the directory where it's installed and see if you can find a save file. Right-click it and see if it's set to "read only". Also check the game's official website and forums. The people there will be much more familiar with the game.

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i got my Flex20 from online retailer but Aura interface is missing !!!Where can be downloaded from ??? p.s.i have the feeling that you will say, "it can't".And i will reply :i payed over 500£ on this thing and i can't download a software that every other computer company has is on their webpage support by default !!!Are you kidding me LENOVO !?!

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If my hard drive fails and I need to recover my Horizon.  How to I reinstall Aura?  The recovery CD say it contains drivers but does not say anything about programs.  I don't see it under the Lenovo software download section for the Horizon either.


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A:Where can I download Aura for Horizon?

hi mugsydean,
For AIO/Desktop units, if the HDD in-warranty, a service. tech. usually comes over to replace the HDD in which also comes with a factory recovery media - when you install this disc, it will include the OS, drivers, and all the pre-installed apps including Aura.
Alternatively, you can also try to create a recovery media using this guide to re-image the drive just in case a preloaded app is missing.
As of now, there's no available download yet for the Aura as this is a proprietary software for the Ideacentre Horizon.

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Well, there's nothing fancy in my setup, but it does the job well. I know I'm lacking on the back up side of things, but I don't like system images (if I mess up, I prefer starting from scratch rather than doing a restore, and it never happened other than during my upgrade to Windows 10) and I don't have a lot of "crucial" files. All of them are saved on Google Drive and Dropbox, so even if my drives were to fail physically, I wouldn't lose anything.

A:Aura Security Setup

You might consider adding On-Demand Scanner(s) like Zemana Anti-Malware, Crystal Security, etc. Thanks for sharing.

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i got my Flex20 from online retailer but Aura interface is missing !!!
Where can be downloaded from ???
i have the feeling that you will say, "it can't".
And i will reply :
i payed over 500£ on this thing and i can't download a software that every other computer company has is on their webpage support by default !!!
Are you kidding me LENOVO !?!
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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I'm looking at getting a Horizon 2 only to use the Aura interface to show pictures and videos at tradeshows.My choices are $1100 for the Horizon 2 and don't upgrade to Windows 10 which is fine for this purpose, or $1500 for the Yoga Home 900. Since Aura is my main concern I want to know if there have been continual and/or substantial updates for Aura on Windows 8.1 or have they made the Yoga Home's Aura available for the Horizon 2 yet? I am just concerned about getting the old version and not getting any support or updates for it. Does anyone have comments to the differences between the two Auras (assuming Horizon 2 can't be upgraded)? 

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Hi, thanks for taking a look at this.
The CBS log is attached to this post (compressed to a zip file).  Hope this is OK?

A:FAO Aura - Windows 10 upgrade problem - CBS Log

Hi jonuk This the log was okay. The only two files that are reported as corrupt are utc.app.json and telemetry.ASM-WindowsDefault.json, but these are false positives by SFC and aren't really corrupted. Let's run SURT and see if it can find anything.System Update Readiness Tool (SURT) - ScanFollow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;Download the right version of SURT for your system;Your version of Windows is:Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;Attach this log in your next reply;Alternatively, if these instructions are unclear for you, you can follow the tutorial below.System Update Readiness Tool (SURT)

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Just bought Aura--Fate of the Ages, a PC adventure game, for my daughter. While the introductory movies play fine, the game freezes every time when attempting to, for example, climb the stairs in the opening mission. Every time I've attempted to troubleshoot, I would attempt to go up the stairs. This activity requires two mouse clicks to complete, and I sometimes freeze during the first half of the climb but always by the second half.

System: AMD Athlon XP 1600+, 512 MB RAM, 40GB drive (25 GB free), Audigy sound card, Geforce 5200 video card, VIA KT266 DDR motherboard, WinXP. I have the latest Audigy and Nvidia drivers, and the new patch from Adventure Games which caused the game to reinstall (a very long process) and labelled the version 1.2.

I have tried lowering the hardware acceleration for the sound card, run Spy Sweeper, cleaning up her drive by removing old programs, etc., defragging, regular scan disking. I have sent an unanswered email to the tech support address. I have installed the game on my PIV system, also using an Audigy card but using a Radeon 9700 Pro, and it runs with no problems.

As a possibly related aside, my daughter also has problems playing back DVDs (using PowerDVD 5, bought and paid for),with intermittent lockups the norm there too.

Any advice? TIA.

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When i try to boot up the instalation from my USB i always get a blue screen saying that there is some problem such as 0x0000007E or 0x0000001A or 0x00000050 can u please help me because i am stuck and i don't know what to do. thanks.

ASUS 970 pro gaming/aura
Nvidia GeForce GTX 960
2x4 GB ram Corsair
500 W PSU

A:Problem installing Windows7,8,10 on ASUS 970 pro gaming/aura

You need to be more precise in posting your specs; post the exact parts. There are a LOT of 500W pw supplies; some good quality and some junk.
Next have you checked your temps and voltages? If not, do so. The info is available in the bios. Read your motherboard manual for exact instructions in accessing temps and voltages. Post the following; cpu temp, system temp, 12V, 5V, and 3.3V values.

Next have you tested the ram and hard drive? Again if you have not, do so. Test the ram with memtest; test the hard drive with the drive mfg's diagnostic. Both of these can run from bootable media so no need for an operating system to be installed.
Note to check the hard disk, you are going to need the dos or boot version of the diagnostic; not the windows version.

It makes no sense to keep trying to install the operating system until you make sure the hardware is working correctly.

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This computer is Dell laptop win7 IE8 64bit , takes very long time to connect to internet and even longer when trying to open web link, do not know how to fix other than reinstall windows, but before I do that maybe someone can please help.

A:Dell computer extreamly slow win7 (Aura)

Hi Lou
Let's start by gathering more information on your system.MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Execute MiniToolBox and check the following options:Flush DNS;Report IE Proxy Settings;Reset IE Proxy Settings;Report FF Proxy Settings;Reset FF Proxy Settings;List content of Hosts;List IP Configuration;List Last 10 Event Viewer Errors;List Installed Programs;List Devices - Only Problems;List Users, Partitions and Memory size;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;Speccy - Publish a snapshot
Follow the instructions below to download and install Speccy, then to publish a snapshot of your system information:Download and install Speccy from Piriform (the download will start automatically a few seconds after clicking on the Speccy link);Note: You can opt-out the Google Toolbar installation if you want;Once Speccy is installed, launch the program and give it a good minute to load all your system information;After that, click on the File menu in the top left corner, and select Publish Snapshot;A window will appear asking you to confirm your decision to publish a snapshot. Click on Yes;A new window will appear after, with a URL link to your snapshot. Click on Copy to Clipboard button to copy that URL to your clipboard, then paste it in your next reply and post it;

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Problem: bought a new gpu, cpu, and motherboard and i hooked it all up and the cpu indicator came on meaning there is a cpu issue but the pc started the boot sequence and the cpu got hot despite the water cooler no signal on screen cant enter the bios. it wont accept my other cpu (fx 6300) either and both are am3+ sockets. also tried using two other coolers (cleaning and installing new thermal paste each time.)

Installation; i installed the motherboard im missing some screws for the case but nothing touching anywhere it shouldnt be. installed the cpu put the cooler on then the ramm and i hooked up the usb ports and the power button cords plugged the motherboard power connectors in then installed the gpu and its power then the x2 sata cables tried to start in safe mode system started w/ fans running led warning lights cycled then it stopped on red meaning cpu error system then shut off after a minute then it shut off slightly faster after i tried to start it again i tried cycling the ramm slots they are in the correct slots i followed the motherboard installation book

Issue i previously fixed: When i first hooked everything up the power button didnt work so i re did all my connections and the motherboard power connectors and it fixed that issue.

Could i have maybe damaged the parts and now it doesnt recognize cpu's
Could i have damaged the cpu and now it overheats?

MB: asus 970 pro gaming aura
CPU: amd fx 8350
GPU: sapphire nitro r9 fury
PSU:... Read more

A:Motherboard:Asus 970 pro gaming aura installation issues

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Im sorry im new here. so i usually play dota 2 and league of legends without problem but excepet for VC and auar kingdom each 5 or 10 minutes i got crash and then voila comes my bluescreen.
here's the report
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8004E854E0
BCP2: FFFFF88003B05970
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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and thank you so much if somebody can help me here im new and i didnt know what to do thanks again!

A:BSOD while playing valkryia chornicles and aura kingdom

please help me rosolve this matter

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I hope this is the correct place to post - did not see a E series in the ThinkPad Board... I am getting an error when trying to update to Lenovo System Update version 5.07.0065.I recently upgraded the computer form Windows 7 to Windows 10. Trying to make sure my drivers were up-to-date I ran across the newer version of the System Update app. When I tried to install, it gave me this error:The old version is now none existant in Programs and Features. Any ideas? All are appreciated!  Thanks.

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Hello, I have a new T530 with Windows 8 OS. I am having trouble using the integrated camera. It functions neither in the Windows camera app nor in Skype. In both cases I get a picture with a gray background and a camera with a line through it. In Device manager, the camera does appear, is enabled, and the drivers are up to date.After looking through other threads, I tried checking whether the camera was plugged in and indeed it was. When using Skype and I set the camera to on (Skype did detect the camera), I still got the gray no camera image, but the green light on the camera itself turned on.I also tried using Fn+F6 to check settings. Lenovo settings opens, but the when I click the camera settings Icon, the screen loads a blank page that says "Camera" in the top right and has a back button (left pointing arrow) in the top left hand corner. The back button does not seem to work and I must change the window to something else in order to exit/close settings.I tried manually installing both camera drivers and "power management" ("energy management"?) drivers. Neither of this solved either of these issues.Please help me to resolve this problem. Thank you.

A:T530 Lenovo Integrated Camera not working, Lenovo ...

Hi, euterpenc
I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.
Hope it helps, and let me know how it goes

______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Hi, I have just bought a lenovo USB C to HDMI adaptor however when i plug it into my laptop it says "This device is not recognized and the display device is limited. please help as it works on my hp laptop but not on my lenovo laptop. Regards 

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Spoiler (Highlight to read)IMPORTANT!!IMPORTANT!!Friends from Lenovo,Yesterday I did the update to the new version of Windows 10, called Windows 10 Fall Creators Update or Windows 10, version 1709, and after the update was done I find out that the hotkey driver, that controls the Fn commands on the keyboard of my Lenovo ThinkPad X220, doesn`t work correctly with this new version of Windows 10. Therefore, I would like to know what can I do to fix this issue, so the hotkey commands work properly again in my notebook, or if it is going to be an update of this file (8jvu43ww.exe) that I could install in my notebook to fix this issue. Could you please tell me what can I do to make the Fn commands work properly with the new update of Windows 10 (Windows 10 Fall Creators Update) or if it is going to be an update of the hotkeys that is compatible with the new version of Windows 10?I look forward to hear your comments, and I hope you already have an idea, an answer to solve this issue. Yours truly,Cristián Palau

A:Lenovo ThinkPad X220 Hotkey Update for Windows 10 Fall Creators Update

Intel 2nd gen CPU machines are not supported in Windows 10. 3rd gen (X230) is the first one.

__________________________________ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8.Do you care about privacy and security ? Leave Google behind

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T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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Hello,I have a Lenovo Thinkpad W540 which is out of warranty.  While using the Lenovo System Update utility to update the BIOS, the BIOS update failed, and now my W540 will no longer boot.  Is there a way to restore the BIOS without replacing the system board? Is there a place where can I download the BIOS file (not only the upgrade utility)? Thank you!

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I've been getting the "Thread Stuck in Driver" BSOD when playing games for several months now and have just been trying to ignore it. However, it's gotten too bad to be ignored any longer. I've been trying to download a BIOS update (as another thread on this topic suggested) but the System Update program refuses to download the BIOS update it says I need every single time. I can provide more info on my system if necessary.  Thanks for the help.

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the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

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As you can see there are multiple problems that have come up in this notebook. I recently reinstalled windows 10 to solve some other problems. The installation went perfect and afterward everything seemed to work fine. When my wife turned it on the blue BIOS screen came on (as it did before the installation) and I was unable to use the touchpad, mouse or arrow keys to move the selection. I rebooted and it started up fine only the keyboard did not work. I had to use the onscreen keyboard to log in. Once inside, sometimes the keyboard works and sometimes it doesn't. I've tried using the f6 to toggle the touchpad on but it didn't work. The keyboard is touch and go and now the blue screen BIOS sometimes comes up when the computer is started. Any suggestions would be appreciated. I've searched for solutions and haven't been able to find anything that works to solve these problems. I've uninstalled the drivers and rebooted for a fresh re-install of the drivers but that only temporarily fixes the problem. Thank you.

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What is happening with Lenovo System Update? We are getting an error that the package catalog is being updated? We have several models here and its happening on all of them. I can't find anything relating to this update on any Lenovo site, and the response I got from calling support was "Sorry." They were also not able to tell me when they think this will be fixed. EDIT: Spelling.

LSU.jpg ?19 KB

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Hi How can I run "Lenovo update" automatically from fresh installation? - I tried different parameters from the documantation, but nothing happens.  Thanks

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Hello everybody. I have V310 series notebook. Lenovo system update software gives the error during updating process. The error window appears about that "an error occured while downloading packages". What should I do? Thank you very much for your prompt helps.

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Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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m900 Win 10 bluetooth was working perfectly , did an auto update and the update included Bluetooth LOCKafter al updates installed, i restarted the m900 tiny and noticed a new ICON on the desktop labeled Bluetooth lock.I tried to use my bluetooth speakers that were working just before the update, and they did not work!I looked  at te DEVICE DRIVERS and there is NO LONGER a BLUETOOTH icon??I tried rolling back the driver, and still NO Bluetooth??Any help would be appreciated.At one point I also clicked on the NEW Bluetooth DESK TOP ICON and a box came up for the BLUETOOTH LOCK and indicated that there was a problem with the DRIVER?My M900 Bios is FWKT54A 6/24/16 ,WIRLEES CARD IS INTEL AC 8260.The auto DRIVER UPDATE did not update my BIOS could that be a problem? 

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Win 7 64 Windows Update not working (post migration), nor is Windows Update Readiness tool installing. I have renamed catroot and stopped services, nothing working. I just migrated HD to a hybrid solid state (Seagate Momentus). I had this problem both with Acronis 2009 and Acronis 2013, and Windows Backup would not create a recoverable partition (always said file not available about 30% through the recovery). I have installed the Intel IDE ATA drivers, and scoured the help topics. I have tried everything. I could really use some help.

The error I receive when attempting to install the Windows Update Readiness Tool is:

"Installer encountered an error: 0xc8000247"

The Microsoft FixIt and Control Panel FixIt says it has fixed the problem, but Update does not work. Nothing is working, but the OS is healthy, the disk is healthy. The sfc/scannow doesn't reveal any corrupted components.

I followed all of these instructions before attempting to install the Windows Update Readiness Tool:

Windows Update Service and Windows Module Installer Service are the two basic services responsible for all your updates to install correctly.

If Windows Updates are failing, then my first step would be to check if these two services are running.
Windows Update Service enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic upda... Read more

A:Windows Update is not working/Update Readiness Tool won't install

Windows Update Posting Instructions

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I am unable to use the mic in my headphones with the laptop at the moment. With the headphones plugged in the 9360 just defaults to the inbuilt mic which is terrible.
Ever since a driver update, (I can't remember which), the maxxaudio popup that allows you to choose your mic input stopped appearing and the audio sounds very flat.
I need assistance in this situation as it's dells responsibility with regards to MaxxAudio, as it seems I have no other choice of audio driver.

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I've got a Dell laptop here that isn't functioning properly. I can't get this to work for the life of me! I am currently using this laptop with a different hard drive, it's the install on the SSD that doesn't work. I know that the quick fix would be to simply reload windows, but I don't want the quick fix.

Basically, laptop works with Windows 7 install on a hard drive, no issues. On the SSD, where the ONLY applications loaded are Office 2013 and Firefox (and all the latest updates), the internet does not work (I can ping yahoo.com and get a response, so DNS is fine). The problem persists on IE and Firefox. I have no AV software other than MSE, and the problem persists in Safe Mode w/ networking. The hosts file is clean. The internet worked on the computer just fine when I loaded it, I hadn't used the SSD in a while and when I popped it in, the internet wasn't working. I believe something is getting in the way of port 80, but I can't figure out what. I have disabled all startup applications and all nonwindows services. The computer does not have bonjour. I have cleared history/cookies to no avail. I can't find anything suspicious in the running processes. I can't seem to turn off the windows antimalware process to test that, though.

Any ideas?

A:Internet not working, windows update, ping, DNS, etc. working fine

I decided to run hijack this and found two BHO's. It's funny that on my new install that I used a handful of times, I have adware, but on this install that's been going for years, I have nothing. Oh well. So I had "Crossrider" and "Coupon Companion". I removed all traces of both, yet still no go. It looks like this managed to install itself on 12/2... which had to be damn close to the date that I bought the SSD, however, I had internet activity as recent as 12/26. Here's the log of what Coupon Companion did:

1354500268 -
1354500268 - --------------------------- Installer started ---------------------------
1354500268 -
1354500268 - appid: 4493
1354500268 - installername: 4493.exe
1354500268 - installertype: 12417
1354500268 - appname: Coupon Companion
1354500268 - publisher: 215 Apps
1354500268 - publisherid: 390
1354500268 - installerfullversion:
1354500268 - platformversion: 1
1354500268 - installerscriptversion: 24
1354500268 - bhoversion: 151
1354500268 - helperversion: 151
1354500268 - bhoguid: 11111111-1111-1111-1111-110011441193
1354500268 - scrambletoken: 8093c230043101303486692df6c812c4
1354500268 - Installing IE extension
1354500268 - Firefox extension is bundled
1354500268 - Chrome extension is bundled
1354500268 - CmdLine:
1354500268 - Function onInit started.
1354500268 - Read the OS: V7
1354500268 - App registry path: Software\AppDataLow\Software\Coupon Companion
1354500268 - srcid: 100086
1354500268 - subid: default
13545002... Read more

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A couple of weeks ago I got error messages from Security Essentials when restarting a PC (Win7/32, SP1). I could not uninstall the program using the Control Panel, so I used the FixIt-utility from Microsoft.
This made things worse.
I am not able to run Windows Update anymore (error code: 80073712 ? Windows could not search for new updates).
There are no system restore dates going back before I started having the problems two weeks ago.
When running sfc /scannow (as admin) I get the following error message:
Windows Resource Protection could not perform the requested operation.
Tried the same function using the Win 7 (SP1) install disk. Get the following error:
There is a system repair pending which requires reboot to complete.
Restarted several times with the same results.
Since SFC was not working I tried to do a repair install. During the compatibility check I got this message:
Windows needs to be restarted so necessary changes to system files can be made before continuing.
I have tried several reboots and also checked for a pending.xml file. Nothing.
Any suggestions/ideas? It is a standard PC I use for Office apps.

A:Update error 80073712, SFC not working, cannot update Win7

Hello asiaviking and welcome to the forums

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

dism /image:C:\ /cleanup-image /revertpendingactions
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.
Can you also post the requested data please?

Windows Update Posting Instructions


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I'm a new owner of a Flex 4-1570 Ideapad. I have a critical update awaiting install, however the window popup says it is for the YOGA not the Flex. Thus, I have not installed it. My question is, should I install it? If not, how do I turn the notification off? Thanks! 

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I am on a new windows 8 computer and my ip camera was working ok but now I get this error
.................................................................................................... ..
Setup has detected that this computer does not meet the requirements
to install the software. The following blocking issues must be
resolved before you can install Microsoft Visual C++ 2010
Redistributable Setup Software Package
A newer version of Microsoft Visual C++ 2010 Redistributable has
been detected on this computer.
I think an update caused the problem, The question is which one? I have included a screen shot of installed programs namely the Microsoft Visual C++ 2010 Redistributable. Which update needs to go from these?
I have 64bit

A:An update wrecked my ipcam working-which update

It's pretty much a process of elimination unless you can find a bug report specific to an update. You can try 2 options. Roll back to before the last batch of updates if you have the restore point. The other is uninstall one by one until you get the behavior back.

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