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Reviewing dump file - Explorer crashes & restarts randomly

Q: Reviewing dump file - Explorer crashes & restarts randomly

I installed Windbg, and was able to get in the Command up and running. What command should I type to get the data I should paste here to get the dump analyzed?

Thanks

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RELEVANCY SCORE 200
Preferred Solution: Reviewing dump file - Explorer crashes & restarts randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 87.2

OK heres the run down, I have an emachines laptop currently running windows XP Home edition. I started to get a blue screen error over a month ago and my PC would randomly restart. I tried swapping out the RAM and it didn't fix it.

I have tried reformating it and that did nothing as well. I have even tried updating all of my drivers but to no delay it still restarts.

It's strange, sometimes it will run for a day or two then POOF, restart. Then sometimes it will restart in the span of an hour. I don't know if its the hard drive that might be going? I don't think it's over heating.

I have run KNOPPIX which is linux that is run from a CD and the pc seemed to run for 3 or 4 days with out restarting. SO I am stumpped... if anyone here can help me I would greatly greatly appreciate it!

HERE is my most recent DUMP FILE info:

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini060106-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
************************************************** **************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
************************************************** **************************
Execu... Read more

A:** HELP! Laptop randomly restarts, I have posted my Dump File **

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RELEVANCY SCORE 87.2

OK heres the run down, I have an emachines laptop currently running windows XP Home edition. I started to get a blue screen error over a month ago and my PC would randomly restart. I tried swapping out the RAM and it didn't fix it.

I have tried reformating it and that did nothing as well. I have even tried updating all of my drivers but to no delay it still restarts.

It's strange, sometimes it will run for a day or two then POOF, restart. Then sometimes it will restart in the span of an hour. I don't know if its the hard drive that might be going? I don't think it's over heating.

I have run KNOPPIX which is linux that is run from a CD and the pc seemed to run for 3 or 4 days with out restarting. SO I am stumpped... if anyone here can help me I would greatly greatly appreciate it!

HERE is my most recent DUMP FILE info:

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini060106-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
**************************************************... Read more

A:** HELP! Laptop randomly restarts, I have posted my Dump File **

Ok, if you had'nt of said that you reformatted then i would put it down to this:

WIN32/IRCbot.worm

Detail: Once infected your computer may continuously restart.


But.. since you said you reformatted, then i think its time to replace your hard disk. Your computer may also be overheating, but a BSOD will not be displayed if it over heats.

May i have the stop error code of the BSOD?

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RELEVANCY SCORE 83.2

Hi,

I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly. Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while. Help me out!

Thanks in advance!

A:Windows Explorer crashes and restarts randomly

See this post:

Checking for Updates hangs after Disk Clean Up

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RELEVANCY SCORE 78.8

Hello,

I have a problem with explorer, which frequently crashes (up to 2 or 3 times a day, 8h of work).

I have uploaded a dump file, created following the instructions found on Your site.

Please could You help me in finding the issue?

Thank You

A:Explorer frequent crashes (dump file attached)

Hello Hiromi .... follow the guide: Troubleshooting Explorer.exe Crashing Issues

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RELEVANCY SCORE 76.8

Seem to be having an issue all of a sudden. not sure how to fix it or even what might be wrong. when i right click on a disk drive in a file explorer it crashes then restarts. if your not sure what i mean i did screencap the experience and uploaded it here http://www.screencast.com/users/Otak...5-be8172d0205b

Any help with this issue would be greatly appreciated.

A:File Explorer crashes and restarts on right click

ummm.... why did i get moved tot he general discussion?

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RELEVANCY SCORE 76.8

HI, I had no problems this morning, but after I put some videos from my camera onto my computer,and then tried to upload them to youtube, I couldn't do it. Internet Explorer kept closing and restarting everytime I tried to upload. So I went to firefox, same problem, then to chrome, same problem. Finally I decided to just go to the video on my computer and show it to someone, I went into the picture folder, and then Explorer closed and restarted. It happens all the time, where I can't even get to open a file. I ran the SFC and got a SFC detail sheet. I think some file is corrupted. Can someone help me? I am going to post the SFC details so someone can give me a starting point to work on this. Thanks
SFC details:
2012-03-05 16:28:57, Info CSI 00000006 [SR] Verifying 100 (0x00000064) components
2012-03-05 16:28:57, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
2012-03-05 16:29:04, Info CSI 00000009 [SR] Verify complete
2012-03-05 16:29:05, Info CSI 0000000a [SR] Verifying 100 (0x00000064) components
2012-03-05 16:29:05, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2012-03-05 16:29:12, Info CSI 0000000d [SR] Verify complete
2012-03-05 16:29:13, Info CSI 0000000e [SR] Verifying 100 (0x00000064) components
2012-03-05 16:29:13, Info CSI 0000000f [SR] Beginning Verify and Repair transact... Read more

A:explorer crashes and restarts when I am in the picture file

Quote:




Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired




Can you play the file on the camera? It looks like the files you copied over from the camera are corrupted. Delete the ones you have and try to save the files from the camera again. Make sure the file plays on your computer before deleting off of the camera, or uploading to YouTube.

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RELEVANCY SCORE 68

Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
http://windowsxp.mvps.org/slowrightclick.htm
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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RELEVANCY SCORE 67.6

Hello,

I just came back after a few days out, and for some reason my PC cashed several times today.
So my PC will restart (more like crash) after I log-in, it is random, it can crash in a few seconds or a few minutes.

Last time I used my PC, the "5,6,7" keyboard buttons didn't work (Logitech G15), maybe that could help.
( I usually shutdown my PC every time I go to sleep or go out).

I know that the computer crashes because, when I boot I get a screen telling me windows did not shut down correctly and I can use windows normally or with safe mode.

PC specs:
Windows 7 32 bit
nVidia 260 GTX
4 g"b ddr2 ram
Intel E8500 Duo 3.16 GHz
Antivirus:
Avast free + malwarebytes free

I've tried to find solutions for the problem and even:
- Tried to open case, and tighten cables.
- Cool the system down by opening it and leaving it to rest
But I had no luck yet, so I came here.

Help would be highly appreciated :)

A:PC crashes (and restarts) randomly

Hi and welcome to TSF have you tried booting to safe mode F8 tap it at the splash screen about 1 a second you can then either try last known good configuration or safe mode

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RELEVANCY SCORE 67.6

Hi there, can someone help me with this problem? My computer crashes randomly after I enter Dota 2, a game. And after my computer reboots, it will restart after 5 to 10 min. Does this mean that there's a compatibility problem with the game? Or is there something really wrong with my computer? However, in the past, I was able to play Dota 2 without my computer crashing. Help me pls!

A:Crashes and restarts randomly

Please do the following:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)
Google Earth or Tunngle (TAP-Win32 Adapter V9 (Tunngle))
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys

atkwmiacpi64.sys Mon Jul 26 01:56:49 2010 (4C4D23A1)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

HECIx64.sys ... Read more

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RELEVANCY SCORE 67.6

Product code is 10B60023AU
It's around 3 months old, Started crashing every now and then (no blue screen of death) just on one moment and off the next.
Crashes started to get a lot more frequent (like 4 times an hour - sometimes).
Isolation tests, different monitors etc (made no difference)
So - did complete software re-image. (made no difference)
It's fully up to date and checked with the solution centre (detailed tests - no faults found)
 
So - took it in for warranty service, diagnosed graphics card fault and replaced the motherboard. Great I think.
That was yesterday, this morning (same thing - 4 crashes in less than an hour)
 
So - unless I drag this all the way back into the city for another 3 day holiday does anyone have an ideas ? Any known issues with these machines ?
 
TIA
 
 
Mod:  edited Subject line to clarify the pronlem description

























crashes.PNG ?42 KB

A:M73 SFF - crashes and restarts randomly

I personally have a M73 SFF, and it's been solid as a rock (other than a problem with the Lenovo-supplied graphics driver, fixed by installing the driver downloaded from Intel), I don't know of any other issues. 
 
When you say it's " just on one moment and off the next."   Do you mean it powers off by itself?   
 
More information would be helpful (please read the 'help us to help you' sticky thread.)
 
 

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RELEVANCY SCORE 67.6

I recently contracted a .scr virus and removed it using malwarebytes, for the last couple of days my laptop would randomly BSOD, usually when i turn on the laptop of shut it down, it then freezes at memory dump 100 so i need to manually turn off my PC by holding the off switch. I read up on the posting instructions of a BSOD and ran DM Log Collector. This should be attached below. I just really want to stop the BSOD from happening continuously, pls help.

A:BSOD randomly Crashes my Laptop and freezes at Memory dump 100

You installed malwarebytes as a trial and the trial period is expired?

MBAM causes BSODs only in two situations. First, it is an expired trial; and second, it is a pirated license.

Whatever, you uninstall MBAM. Go to https://www.malwarebytes.org/antimalware/ and get the Malwarebytes
Anti-Malware (neither the premium one nor the free trial). Attachment 353200
Let us know for any further BSOD after doing it.
______________________________________________

Code:
BugCheck 19, {20, fffffa8009a1a360, fffffa8009a1a380, 4020036}

*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )

Followup: MachineOwner
---------

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RELEVANCY SCORE 67.2

Hello , for the past few days, my msn messenger would crash whenever i just log in and my computer restarts itself randomly.
I suspect its some form of malware. Would appreciate any help , thanks.

DDS (Ver_09-01-19.01) - NTFSx86
Run by ShaunX at 11:37:39.54 on 26/01/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.404 [GMT 8:00]

AV: ESET NOD32 Antivirus 3.0 *On-access scanning enabled* (Updated)

============== Running Processes ===============

D:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
D:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\VistaDrive\VistaDrive.exe
D:\Program Files\Unlocker\UnlockerAssistant.exe
D:\Program Files\Visual+\PowerMenu\PowerMenu.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
svchost.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Razer\Copperhead\razerhid.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\VisualTaskTips\VisualTaskTips.exe
D:\Program Files\LClock\LClock.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\App... Read more

A:Msn Crashes on startup , PC restarts randomly

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

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RELEVANCY SCORE 67.2

Hey,

My computer randomly crashes at pretty much random times while it's on. I got it from my brother, and when I got it it was doing the same thing. Then I reformatted it and installed Windows XP, and it still does it. It's so weird because it's totally unpredictable when it happens. Every couple times I start up my computer, it will happen right away, before I even get the XP welcome screen. It shows some weird green screen with a bunch of squares, and just freezes at that. All I can do is restart it to get it going again. Another common time is when I'm in a game or something. It'll start up fine, but then when I click something like Play Game or Options it'll just go to a black screen and restart. I really have no idea what it could be. I'm going to take a picture of the screen the next time that green screen comes up. Oh and I tried installing SpeedFan and it says the temperatures are fine so I don't think that's it. My specs are:

AMD Athlon 64 3400+
1 GB RAM
GeForce 5700 LE 256 MB
Asus K8V-SE Deluxe motherboard

Any ideas?

Thanks!

A:Computer Randomly Crashes/restarts

Tried updating the video drivers?Update Those Drivers - http://www.cyberwalker.net/columns/aug00/310800.html Try reviewing Event Viewer for clues?What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html Louis

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RELEVANCY SCORE 67.2

Hey, how's it going?
I've had my computer for almost a year to a year and a half already and I've probably upgraded to Windows 7 for about 5 or 6 months so far.
I've been very impressed with what Microsoft has done with Windows 7 but I have a problem that really frustrates me.
Every time I'm on my computer watching a video, listening to music etc. it would randomly crash out of nowhere. It would just restart then goes to the page asking if I would like to run Windows on Safe modes. I'd be lucky if my computer doesn't crash while I type this.
I've tried running on safe mode but it still crashes as well.
I've had my computer reformatted about a week or two ago and it still crashes.
I have noticed that before of around the time of my computer going on the fritz there was a message that popped up on the Windows Action Center. Something to do about the away mode system.(See the attached picture.) I'm not sure if this is causing it but it's worth a shot to solve. So can you guys help me out with solving this particular problem or the fact my computer keeps crashing every so often.
I'm not really sure what is causing this but I hope I can get some possible solutions.
Thanks in advance guys.
Sorry for the long read.

A:Computer Randomly Restarts/Crashes

If you've attempted a clean installation, there's a high chance that you have a hardware issue, however it could still be a software/driver conflict if you're using the same software.

If you receive a Blue Screen of Death, you should upload your error logs so that the more technically inclined can analyze them.

See this thread for help on how to how to post BSOD problems:
http://www.sevenforums.com/crash-loc...d-problem.html

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RELEVANCY SCORE 67.2

My computer keeps randomly restarting. It doesn't matter if I'm browsing the Internet or playing games it will just happen randomly. It crashes most frequently during the boot up after the initial crash. system repair will give me a few extra minutes but it eventually crashes again. When rebooting it will turn off and on and ONE of my case fans which is connected to my motherboard will flicker on and off. i have other fans connected to the board that do not do this.
I've never posted here so I'm not sure what I should include in this post but here are my parts.

Motherboard: gigabyte GA-970A-UD3 AM3+ 970 R
Video Card: Radeon HD 7770 1G
Power Supply: Corsair HX750 750W
CPU: AMD Phenom II 3.4G AM3 R
Memory: 4Gx2 Vengeance
Hard Drive: 1TB SATA 6.0 32M
Windows 7 Home edition 64bit

Things I've done:
-booted in safe mode (still crashed and restarted)
-system restore (still crashed but less frequent)
-checked and secured power connections to the mother board
-sysstem repair (same as restore)
-Began a virus scan but computer crashed before it could finish
-checked CPU heat (remains 35-45 degrees Celsius even while playing games)

let me know what information I need to add.

A:Computer Randomly Crashes and Restarts

Could be either your power supply, or RAM. Start with the easiest test first go here and download the .iso and burn to a CD and check your RAM.

Memtest86+ - Advanced Memory Diagnostic Tool

As for the power supply, your BIOS might monitor the voltages. If so check that the voltages are in spec. If the BIOS doesn't monitor voltages, you will need to use a Volt-Ohm-Meter.

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RELEVANCY SCORE 66.4

I don't know what's wrong but my computer crashes randomly from time to time. Says something about "MiniDump" and "Blue Screen." please help, thanks!

A:BSOD Randomly Restarts/Crashes my computer

mhm! i just did the it!

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RELEVANCY SCORE 66.4

Ok, it sounds silly but it does exactly that. Sometimes it restarts itself, sometimes it just freezes and sometimes it gives the BSOD. Totally randomly. It may happen few times within one hour or it may not happen for a day. Usually it happens few times a day.
Here is what I have done:
1. Cleaned all the dust.
2. Tried to remove memory sticks one by one and run with just one of them. If I only have one stick it crashes less often but still does.
3. Run memtest with one memory stick. After 30 passes still no errors.
4. Upgraided from vista to windows7 ultimate.
5. Checked power supply voltage - OK. Re-checked next day - still OK.
6. Checked processor temperature with everest and speedfan. Looks OK though T goes up to 47-50 the maximum is 55 for my Athlon 64x2 5000+.

Don't know what else I could do... Here I attach 5 latest minidumps and I would really appreciate any help.
 

A:My computer randomly freezes, crashes and restarts.

Are there any yellow exclamation points in the device manager?
 

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RELEVANCY SCORE 65.6

Hi all.

I'll try to keep it brief.

I built my own PC a while ago, which decides to restart itself and crash randomly. Just the other day it completely crashed in the middle of a DVD and failed to start up properly time and time again. I got to a screen which was apparently "checking the consistency" of my disks, during which process it decided to restart itself a few times.

It works fine now but who knows when the next crash will occur.

It crashed a little while ago so I downloaded dumpchk.exe and analyzed the dump file from the time of the BSOD.

The text output from dumpchk.exe can be found in the attachment dump.txt.

Could anyone see a reason why I'm having these problems?

Many thanks in advance.

James

Not sure if any of this is relevant:
Intel Core 2 Duo E6750
2GB RAM
NVIDIA GeForce 7600GT
WD Caviar Blue WD1600AAJS
 

A:Computer crashes, restarts randomly. Minidump output.

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RELEVANCY SCORE 65.2

This happened recently after my sister downloaded something from the internet, and when I opened the folder to transfer it to her flash drive, a notification popped up telling me that, "Windows Explorer has crashed," and then it restarts (not the computer, just explorer. It sort of "refreshes" the desktop), then loads, and then crashes again.

I can still use my laptop normally from adjacent accounts, and when I tried deleting the file (the source of all of this, I'm assuming) it says that I need the permission of my main account, even though this account that I am currently using is also and administrator.

Can someone give me a little help? If there is none to be found I can use this side account for a while until something can be done, but it is incredibly inconvenient.

I am using Windows 7 currently.
 

A:Windows Explorer crashes, restarts, then crashes again

The computer is probably infected with a virus or other malware. Post this in the Virus and Malware Removal forum:
http://www.techspot.com/vb/menu28.html
 

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RELEVANCY SCORE 65.2

HP DV7 6143cl
Windows? 7 Home Premium with Service Pack 1 (64-bit)

I had something hang up and prevented shutdown so I forced shutdown and of course a blue screen occurred afterwards.

A couple of days before the 'hang up - forced shutdown - blue screen' I noticed high CPU usage and the fan running at high speed. It was not until I put the computer in sleep mode and exited that I saw the message window saying (the bits I remember)

Debug Assertion Failed!
Svchost plugandplay
Abort Retry Ignore

I clicked Abort and the CPU went back to normal.

The next day I installed the software for a WD Passport 2 TB external hard drive. It was installing and trying to update multiple components at the same time but ultimately installed and completed the first back up.

Later that day Windows update came on and tried to update the WD SES driver but failed because the device was not connected. (per the update error message).

Finally the hang up - forced shutdown ? blue screen occurred. I was just shutting down as I normally would. I have automatically restart turned off so I restarted normally and looked at the dump file with Who Crashed hoping something obvious would be shown.

I downloaded the SF Diagnostic Tool and zipped the results with 7 Zip

The computer has started and shut down normally several times.

A:Had to force shut down, BSOD after. Created dump file restarts okay.

Hi,

Your crashes are related to possible memory corruption and Norton AV / Symantec:






Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8007374b50, fffff80000b9c3d0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption


Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html






Quote:
fffff880`0397caa8 fffff880`0153e2deUnable to load image \SystemRoot\system32\drivers\NISx64\1305000.091\SYMDS64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMDS64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
SYMDS64+0x52de
fffff880`0397d3d8 fffff880`03230bd5Unable to load image \SystemRoot\System32\Drivers\NISx64\1305000.091\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
SYMNETS+0x1cbd5
fffff880`0397ccc8 fffff880`04aa15a3Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\... Read more

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RELEVANCY SCORE 64.4

Hey guys, I'm going on my 10th hour of trouble shooting here.

Started my PC this morning, went and opened Steam, then windows explorer crashed without a message (Task bar disappeared) and locked up my whole PC for about 5 seconds before the BSOD. Rebooted to install "WhoCrashed" to read the minidump. During this process, I went through about 6 other crashes of the same nature. It doesn't seem to be dependent on load, however, because it'll happen just sitting idle on the desktop too.

On the most recent crash, I noticed that around the same time explorer crashed, my Razer keyboard and mouse both died out, leaving me no control.

I just got a new graphics card (NVIDEA Geforce GTX 960 4GB) 2 weeks ago and it was all fine up until now, so I'm not sure if it's related. We put in a Coolermaster CPU cooler at the same time, new thermal paste, etc. and all temperatures are normal (about 90 degrees F, same as always). None of my temps are off from what they've been for the last 2 years, and I don't think I've ever had a BSOD on this custom PC.

Updated NVIDEA drivers from safe mode, started looking into Motherboard updates, but not applying any because I can't even tell what I have already. Everything is fine and dandy in safe mode.

So, please, for the love of all things holy, someone help me out here... I'm good with PC's but I'm at my witt's end here. Attached you should find the proper log and an image from Speccy. Had to take it with my phone beca... Read more

A:Windows Explorer crashes, no message, then everything crashes randomly

the dump point to wininit.exe, the windows startup process, the crash was caused by the termination of a critical system thread or process which means that somehowwinint.exe was terminated and crashed your computer, all we have to do now is work out why and how the process was terminated, if it didn't happen untill you installed the graphics card it could be thaat it is doing something that is affecting wininit.exe

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RELEVANCY SCORE 64.4

Hello, my computer has been randomly crashing, I have tried everything to get a dump file, so that i could analyze it and then try to fix it, but Windows 7 will not leave one. Does anyone have any ideas what might be the problem? (I am running Windows 7 Professional)

A:Crashes with no dump file.

Have you checked in C:\Windows\Minidump for files?
Have you checked in C:\Windows for a file named MEMORY.DMP?
Have you checked to be sure that your pagefile is at least 400 mb larger than your installed RAM?
Have you checked to be sure that your pagefile is located on the same drive as your OS?
Have you checked to be sure that you have at least 15% free space on the drive that holds your OS and pagefile?

Read other 9 answers
RELEVANCY SCORE 64.4

P.S sorry for posting again mods, I cannot find the delete thread button and cannot find the edit button. I'm reposing because I forgot to add the mini dump file.

[SOLVED] Computer Freezes,hangs than restarts problem
Computer Specs
-windows 7 ultimate 64 bit service pack 1
-1200 watt 80+ corsair power supply
-16gb ram 1600mhz
-intel core i7 975 extreme edition 8mb
-nvidia special edition case
-sapphire 6990 4gb graphic card
-120gb ssd,1tb hd,1.5tb hd
-3 200mm fans, 1 230mm fans and 3 smaller fans
-just did a reformat a couple of days ago
-age of system all parts within one year or less

So here is my problem. For some reason my system would always freeze say about 3-5 times a day. It would hang, than program after program would freeze and even alt+contr+del will freeze shortly afterwards also.

Sometimes it restarts by itself and sometimes I have to restart it manually. So not only am I having these freezing problems but when the system starts it won't load the operating system so I have to put in the window disk and run repair.

It gets more confusing because the part of the screen that says (operating system not listed, click load drivers and than install drivers for hard disk) my hard disk does not show at this screen. I've tried bootrec and everything and nothing seems to work. If I shut down my system via the power button so basically a hard reboot and turn on the power the problem is solved.

Does anyone find it weird that when m... Read more

A:[SOLVED] Computer freezes and restarts mini dump file attached

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

FYI: I am having eye surgery on Wednesday, October 19, 2011.
I expect to be back online (barring any complications) within 2 days.
If I'm not back online by then, please PM another staff member for further assistance.

Not a problem, there's no delete thread button available to users - and the edit button goes away after 15-20 minutes.
I'm having a better day with my eyes today, so I'm going to give your topic a try. Sorry for the delay. I'm the one who suggested a new topic, so that your situation would be more visible to those of us helping out here. Previous post located here: [SOLVED] Window 7 Freezes, Crashes, and Reboot Problem?

My first impression is that this is either an SSD problem, or a compatibility problem between the system and the SSD (and these problems are common enough that I won't install an SSD in my system until I see these problems going away). I think this because of the system not finding the SSD when you reboot. A good test for this is to try to boot from a SATA or IDE hard drive and see if the problem goes away. Make sure that the SSD is fully disconnected if you try this.

Install the latest firmware for your SSD. I have heard of one user fixing their problems by performing a Secure Erase of the SSD - you may also want to try that.

Driver Verifier (detailed at bottom of user's post) shows a STOP 0xD5 in pt... Read more

Read other 3 answers
RELEVANCY SCORE 63.2

Im confused, but I will describe this best I can:

explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this and wondering if anyone knows what is going on.

Thanks to anyone who helps or attempts to do so.
 

A:XP SP2: explorer.exe randomly crashes and always crashes when in folders

Have you done any recent updates or installed any new software to the computer?

Also, I would suggest downloading HiJackThis! and then including the log file in a post so that it can be looked at by one of the qualified agents here in order to help you out. Also you might try downloading and installing MalwareBytes' Anti-Malware and running it. I have found that program to be quite helpful in identifying potential OS issues.

If you are getting explorer.exe crashes as often as you say, then there may be more serious damage to your operating system that will potentially result in a clean reinstall.
 

Read other 1 answers
RELEVANCY SCORE 62.8

My pc is so slow that it takes ages to play a song in wmp11...etc etc.
Ive used tools like ad-aware and registry mechanic, tune up utilities, etc etc. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
Heres the hijacklog:

Logfile of HijackThis v1.99.1
Scan saved at 7:43:49 PM, on 9/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LClock\LClock.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\DAP\DAP.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Analog Devices\ADSL USB MODEM\dslmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Windows Media Player\wmplaye... Read more

A:Solved: PC too slow, internet explorer crashes randomly, explorer service quits

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RELEVANCY SCORE 62.8

My computer crashes are becoming more frequent - probably once or twice a week. Hard for me to diagnose because it works fine most of the time.

Often occurs right after Windows 7 boots up, although, has also occurred hours after having been on. Sometimes the computer just freezes up, tries to restart itself, but then has a disk boot error. Occasionally doesn't want to start up at all and says "disk boot failure". I don't think I always get a blue screen - sometimes it's black.

I'm guessing it is a hardware issue of some kind (although I don't know for sure) because I have reinstalled the OS about 3 times in the last year or two and each time I get random crashes. Even after upgrading from Windows XP to Windows 7.

I recently did a computer health check and it all turned out ok. My harddrive was all good, no bad sectors or anything. I have tested the RAM with Windows 7 memory check tool. I have done dskchk and sfc/scannow - no issues.

So, now I want to see if the crash dump file can tell me anything. I went to "C:\windows\minidump". Oddly it doesn't show anything for the crash I had today, but it shows that I had a crash yesterday so I right clicked on the dump file to zip it and upload it here, but it won't let me zip the file. It says "file not found or no read permission" when I try to zip it.

Anyway, I uploaded the file that the DM log collector created if that tells you anything. Did that also get the crash dump fil... Read more

A:Random crashes BSOD, dump file won't zip

Code:
BugCheck F4, {3, fffffa8006155b30, fffffa8006155e10, fffff80002dc9270}
0xF4 bugchecks indicate that a critical object necessary for Windows to function has been terminated for whatever reason.

Unfortunately I cannot analyze much of this bugcheck with Small Memory Dumps, therefore Kernel Memory Dumps would be useful.

Follow these instructions on how to change to Kernel Memory Dumps.

Dump Files - Configure Windows to Create on BSOD

Once changed wait for another BSOD, then upload the new dump file to a file sharing website like OneDrive.
The new dump file will be located in C:/Windows/memory.dmp.

Don't zip it up as it corrupts the dump file by compressing it.

In the mean time, whilst you wait for another BSOD I recommend running these tests as failing drives and bad RAM can cause these issues.

Memtest86 will test your RAM



   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors



   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.

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RELEVANCY SCORE 62.4

Hi,

I hope I'm posting in the correct forum as I wasn't quite sure which one to put this under. Anyway, I have IE (How do I find out what version?), and I have Windows Vista (Again, how do I find out what version I have?). I will be reading blogs, visiting websites, typing on my own blog, etc. and IE will radomly close and immediately restart. The only message that I'm getting is, "IE has encountered a problem and needs to close." As for anti-virus protection, I have Spy Sweeper, and I run it every one to two days, and I always quarantine everything that shows up. I haven't downloaded anything new that I can think of as far as programs go. I have downloaded digital scrapbooking kits, but they are all from the same company, one that I definitely trust, and I've been downloading from them long before I started having this problem. I guess that's all. If there is anything else I can do to help solve the problem, please let me know.

Thanks so much!
Michele

A:Internet Explorer randomly shuts down and restarts

Hi Luvkitty

To find your version of Internet Explorer...go to the Help Tab.."About Internet Explorer"

To find your Edition of Vista go to Start...Right-Click on Computer and select Properties...also note if Service Pack 1 is installed.

Cheers

Read other 4 answers
RELEVANCY SCORE 62.4

I'm trying to find out why my display keeps going black.  I have to restart it each time it happens, It's happening once or twice daily
 
it is NOT immediately following a driver update.  It just started happening, from not at all, to daily... while on the same driver.
 
Please let me know if you know where to find data in the event viewer for this or where a dump file might have been generated. thanks.  nvidia gtx 980 sc

A:Is there a dump file created when the display driver crashes? Where is it?

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 62.4

Hello computer crashes event viewer always says kernel power event id 41. bugcheckcode as 78 last time this time 25. Here is the last dump file. Also attached zip folder of another crash. Thanks in advance for any help.

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RELEVANCY SCORE 62

It gets pretty annoying, so I am looking for a fix, here is some more information:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: korwbrkr.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49e03745
Exception Code: c0000005
Exception Offset: 6a797d32
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I think it has something to do with Korean Typewriter or something. Help is really appreciated. I currently am running with nothing but AVG in my system tray, but I want to run all my programs without it crashing if its possible.

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RELEVANCY SCORE 62

I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

A:Windows 8.1 - Explorer Crashes then Restarts

Please following the instructions here..

Link: Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 62

I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc...

Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my... Read more

A:Solved: Explorer crashes then restarts...

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RELEVANCY SCORE 62

Here is the error log from one of the crashes.


Code:
Source
Windows Explorer

Summary
Stopped working

Date
‎18/‎09/‎2010 18:52

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

Extra information about the problem
Bucket ID: 20355333
It usually happens when I download something, or when I try to play certain games such as CoD 4 but only when I try to connect to an online server. It also used to crash whenever I loged into windows and had nod32 running but I've uninstalled nod and that problems gone.

A:Windows explorer crashes/restarts

Code:
sfc /scannow
fixed the problem for me aswell, thanks

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RELEVANCY SCORE 62

Hi this just started happening today. I'm not sure what happened to trigger it. I have run virus scan and it didn't found any infected files.

Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back.

Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc.

I don't receive any error messages when this happens.

This machine has the latest Microsoft updates incl service pack 2.

Any help would be appreciated.

Thanks
 

A:Explorer.exe continuously crashes/restarts

After restarting in safemode and checking event-viewer, I saw the following:

"The shell stopped unexpectantly and explorer.exe was restarted"

I don't know what that means or how to fix it.

Any suggestions?

Thanks
 

Read other 2 answers
RELEVANCY SCORE 62

My explorer.exe constantly crashes and restarts; however, when I go into safe mode it works perfectly which means it is a driver problem. So I began to use the app, DriverView, to look at all the drivers I have and sure enough I find 3 very suspicious files that are most likely the cause to my problem.They looked suspicious because their file type was listed as unknown and their description was blank.the three files were:dump_dumpata.sysdump_dumpfve.sysdump_msahci.sysThey are said to be located at C:\Windows\System32\Drivers but when I looked there i couldn't find them. I tried scanning for viruses in normal and safe mode using AVG but I found nothing. I then uninstalled AVG and installed Avira. I also scanned in normal and safe mode using Avira but I still found nothing. The virus blockers i used also were updated. For some reason I just can't findi them. I shut down explorer.exe and then i ran HijackThis. don't know if that affected the log. Anyways here it is.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:49:48 PM, on 6/30/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskhost.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program F... Read more

A:explorer.exe crashes and restarts continously.

I decided it was better to just format my laptop. Don't need help anymore

Read other 2 answers
RELEVANCY SCORE 62

Heya.

I've been getting frequent explorer.exe crashes.

The eventviewer give this rather unhelpful log.


Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: mfc120u.dll, version: 12.0.21005.1, time stamp: 0x524fa0af
Exception code: 0xc0000005
Fault offset: 0x0000000000139655
Faulting process id: 0x73c
Faulting application start time: 0x01d2660c8ccec79e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\mfc120u.dll
Report Id: fc5b48eb-d344-11e6-99d9-94de80ae7897
Is there anyway to find out whats causing this?

I've run AV scans (malware bytes, + windows defender), nothing was found.

A:Frequent explorer.exe crashes and restarts.

Schedule a disk check: open cmd window and type chkdsk /f

Open cmd window and type sfc /scannow
SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 62

Hey guys, I'm new here. Hope you guys can help fix this problem I've encountered many times. Whenever I try to select or view a particular folder or file, my Windows Explorer crashes. This is what I found in Event Viewer:The Details:- System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-10-14T10:11:40.000000000Z EventRecordID 359425 Channel Application Computer user-PC Security - EventData Explorer.EXE 6.1.7601.17567 4d6727a7 DivXMFSource.dll 1.0.0.72 4cffcf66 c0000005 0009b890 1044 01cda9f0e1b8c595 C:\Windows\Explorer.EXE C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll 8b51d578-15e7-11e2-8c46-002618833b83Thank you for your replies

A:Windows Explorer crashes and restarts

Did you try uninstalling DIVX software from add or remove programs?Downloadmini toolboxCheckmark following boxes: List last 10 Event Viewer log List Installed Programs Click Go and post the result.

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RELEVANCY SCORE 61.6

Hello, I suppose BSOD can also now stand for "black" screen of death ...
I have a brand new HP Pavillion Elite running a freshly installed Windows 7 Home Premium OS.

About 4 times in the past 3 days Windows switched to an all-black screen explaining it was shutting itself down to protect the system. I can't remember other details on the screen as it goes by so fast. I have no clue what's causing these crashes.

(On a possible related note but not necessarily related at all, ... I continue to lose connection with other wireless (shared) computers on my wireless routered home network which requires a reboot to get Win7 to recognize those computers again. The Internet connection however is NOT lost.)

Attached is the latest dump file which I would appreciate if someone could analyze and see if it reveals anything. I tried installing Window's debugging tools but the instructions are just too complicated or mal-explained.

Thank you greatly, in advance.

A:Random yet regular Windows 7 crashes-dump file attached

It's unusual for the Blue Screen of Death to turn black - have you checked your video card and cables for malfunctions?
The memory dump file doesn't give us much info, blaming a core Windows file. If this file was to blame, then you'd have many more problems other than an occasional BSOD. Please upload the rest of the dump files.

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:





Quote:
How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


Here's the older drivers:

Code:
000.fcl Fri Sep 26 09:11:22 2008 -CyberLink FCL driver
GizmoDrv.SYS Sun May 18 01:24:02 2008 - Gizmo Drive
PxHlpa64.sys Fri Feb 02 16:24:22 2007 - PxHelp or PxHlpa by Sonic Solutions
RimSerial_AMD64.sys Tue Jan 09 11:50:11 2007 -Virtual COM port tunnel driver by Research in Motion
Summary of t... Read more

Read other 1 answers
RELEVANCY SCORE 61.6

This problem occurs at different times. And again it never produces a BSOD, event log or dump and the fan ALWAYS then goes full blast. Sometimes it happens while in the middle of something, sometimes when the computer is idle. Have to hard reboot it then but usually it will then occur on reboot, freezing anywhere from the Windows logo to sometimes shortly after desktop icons appear. Could take me multiple boot attempts before it finally makes it into Windows and sometimes I can run it for a while sometimes for few hours before it locks up again, sometimes not.
 
Thought it was a heat issue but running monitoring software showed the CPU heat levels consistently remained in safe range 40-60c, even moments before freeze up. Still blew out of the fan area just in case. Also applied fresh thermal paste. However alot of time it happens when the computer has been off for a while, even overnight and I first turn it on. Even in sleep mode when I wake it although in that scenario the screen stays black although the lights come on and the fan goes full speed as before. In these scenarios the machine is obviously cold so can't be overheating that is triggering it.
 
Thankfully the machine has cooperated enough times that I have managed to run Burn In Test inside Window (Passed), Memtest86 outside Windows (4 passes, no errors) and even S&M Stress inside Windows which I ran to completion like 6 times in which it passed 4 of them. The other 2 times it did freeze (again fan ful... Read more

A:Dell XPS l501x laptop freezes randomly (No BSOD, event log or Dump file)

It appears that you're comfortable taking this laptop apart - am I correct?
If that's the case, leave it apart loosely and then use it until the fan starts going full blast.
Then immediately unplug it (leave the battery out if it's removable), open the case, and feel around near (BUT NOT TOUCHING) the components.
What you're looking for is an area that has a lot of heat pouring out of it.
 
It could be hot enough to burn you - so just go near without touching anything.  If the heat is significant you'll feel it without having to touch ahything.
FYI - this technique can result in 2nd degree burns - BE CAREFUL!!!
 
What I suspect is the video card is overheating (but it could be other components).
Monitor your system's temperatures with this free tool:  http://www.cpuid.com/softwares/hwmonitor.html
If there's a sensor on the video card, this should read it.  Most likely there's a sensor present somewhere - as something has to tell the fan to speed up.

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RELEVANCY SCORE 61.2

I am at my wits end....my teenagers did something last night and now my windows explorer keeps crashing and restarting in a continuous loop ....all icons and taskbar dissappear every few seconds as this is happening and it is impossible to do much of anything.....with a very quick click I am on firefox, ....I ran avg, Windows malicious software removal tool ( removed trojan:win 32/fake xpa) and tried spybot, but cannot run it for some reason.....I am reasonably knowledgeable about computers, but not quite sure what to do with this one.....I ran hijackthis and will paste it below...any help is greatly appreciated..


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:23 PM, on 6/12/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\hp\kbd\kbd.exe
C:... Read more

A:Windows explorer continuously crashes and restarts

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

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Quote:




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link at the top of each page.

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After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

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RELEVANCY SCORE 61.2

Hello,

So for the past month or so, explorer.exe has been crashing continuously. It happens on several occasions...

-Most notable when I first boot up Windows 7, it crashes and restarts in an assiduous manner, for maybe 10-15 times until it stops suddenly and starts working again

-When accessing files which force explorer to open, e.g. when I open a document, open the 'My Downloads' folder, and such locations (the crashing and restarting scenario occurs in every situation)

I haven't found a solution as of yet. I even tried ending the process in Task Manager and running it again... with the result of it continuing to freeze and restart even after I run it form Task Manager, until as usual, it suddenly stops crashing and starts working again.

Is there any possible solution to this which doesn't involve any type of System Restore/OS wipe?

Thanks in advance.

P.S. PC is defragged, registry and junk files cleaned using CCleaner and Disk Cleanup, issue still persists. SpyBotS&D cannot detect any malware, and ESET NOD32 cannot detect any viruses or infections either.

A:explorer.exe crashes and restarts when certain actions are performed

This is usualy caused by a bad file filter installed in explorer. And you can usualy trace it down to what type by noticing what files are in the folders you are opening.

Unless this happens at the default "libraries" or "Computer" entries as well...

Can you shed any light on where it does and maybe does not crash?

Did you install anything (Codecs, Office programs etc) just before this started?

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RELEVANCY SCORE 61.2

Hello,
I am trying to run a few different repairs but they all require me to right click and then run as admin. My problem is that if I right click any Icon or desktop anything explorer crashes and restarts. I can not find any way to give myself admin access. I am the admin of the computer and logged in under my account but it does not matter what account I log in under it always crashes. Is there any other way to run the CMD sfc /scannow?
Thanks

A:Problem- Right click on anything and explorer crashes and restarts

Hello Dave84 Welcome to the Seven Forums!

You can start up the System File Checker tool at the Start>Run command line. (refer to image attached)

That won't require any right clicking on anything. You could even add the Takeownership option to the right click menu but will need to first repair the present Windows installation since this sounds like one or more system files are corrupted.

The other thought on this is a possible malware infection leaving you with corrupted files like the explorer.exe sheil file used by Windows Explorer as well as the Computer desktop icon for browsing drives.

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RELEVANCY SCORE 61.2

Hello,

After days of troubleshooting via trying resolution methods from various forums, I finally have to submit a help topic, because I am out of ideas short of re-installing windows.

explorer.exe crashes whenever I do one of the following items:
- Right click on desktop to see display properties; the right-click menu never comes up; explorer just crashes. (I can get to the display properties fine through control panel.)
- Open up Start/Programs and enter an application sub-menu. Explorer doesn't crash until the sub menu opens, sometimes instantly, sometimes in a few seconds.
- Hovering over an icon on my desktop. Explorer does not crash when hovering over shortcuts, only when I hover over a file sitting on the desktop.
- Trying to open My Computer. A window opens up and the flashlight appears momentarily, then explorer crashes, which also closes the window.
- Trying to browse files via Start/Run or through Task Manager. Explorer crashes after several seconds, regardless of which drive or directory I am browsing. There may be an additional pattern there too as the time it takes explorer to die varies, but I have yet to determine a pattern if there is one. For Start/Run, the window closes, for task manager, sometimes the window freezes when explorer crashes and restarts, and the task manager icon in the task bar never goes away until I pass over it with my mouse.
- Trying to open up administrative tools from the control panel. Other controal panel options ... Read more

A:explorer.exe crashes and restarts at specific times

I forgot to mention, I'm running XP SP3.

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RELEVANCY SCORE 61.2

I have had an on going issues with Vista crashing and then restart, some times it does it so quick that I hardly notice it because it was just the OS restarting not the computer rebooting. The how and why Vista would restart was unknown though I do remember a couple of times I would get a media player error but that was not consistant.

However, now the error is consistant and I can replicate it. On certain files, when I would RIGHT Click on the file to look their property Vista will crash and after scanning itself, restart up. At first I have not paid attention to the files in question but today I noticed that when I went to look at the properties for Gas Powered Games' Dungeon Siege 2, because it crashes every time I try to start it (I just reinstalled the game yesterday and while I ran into an online issue, was able to play the single player version fine but today when I tried to start the game it won't start and crashes).

I did two searches under Vista restarting and Vista restarting when Right Clicking properties and after reading the 75 results, there were a few threads that had very similar issues but they were locked and none of them had an answer.

So, let's try it again, anyone got a clue about this issue?

My system is an ACER, that I keep updated with Microsoft Update and protected by AVG as well as the Microsoft utilities.

A:Explorer Crashes and then restarts when Right Click on Properties

Are you sure its not just Windows Explorer crashing? I don't see how the OS could restart but not the computer. Try typing sfc /scannow into your start menu. This will check you system files and repair them if they are indeed damaged.

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RELEVANCY SCORE 61.2

Hi Guys,

This issue has been driving me nuts for the past few months and I've found no solution as yet.

Windows explorer (windows 7 Home Premium, SP1, 64 bit OS) will frequently crash with seemingly no pattern (opening directories, scrolling through files, copying files etc) even when running in safe mode. I've tried various malware applications and hard drive
checks, but to no avail.

Event viewer gave the following information after the last crash.


Fault bucket 37536607, type 28
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.1.7601.17567
P3: 4d672ee4
P4: ntdll.dll
P5: 6.1.7601.18933
P6: 55a6a196
P7: c0000005
P8: 0000000000050e91
P9:
P10:

Attached files:
C:\Users\Lee\AppData\Local\Temp\WER9E61.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Lee\AppData\Local\Microsoft\Windows\WER\ReportArchive

\AppCrash_explorer.exe_e8a511a56c1e5bc16043c7938535e3ba19635c3d_15f3c294

Analysis symbol:
Rechecking for solution: 0
Report Id: fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Report Status: 0


The .WER report file referenced above contains this info:

Version=1
EventType=APPCRASH
EventTime=130855085367412522
ReportType=2
Consent=1
UploadTime=130855085368342576
ReportIdentifier=fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Response.BucketId=37536607
Response.BucketTable=28
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=explorer.exe
Sig[1].Name=Applicati... Read more

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