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New Work Computer - BSOD when undocking

Q: New Work Computer - BSOD when undocking

Hi folks, I've just gotten a new laptop at work (Dell E7270 - Windows 7 Pro 64-bit) and every time I undock it I get the BSOD. I've trained myself to make sure nothing is open when undocking but have a been burned a few times, where I lost open files.

Hoping someone can lead me in the right direction to get this resolved.

Thanks in advance.

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RELEVANCY SCORE 200
Preferred Solution: New Work Computer - BSOD when undocking

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 57.2

Hi,

I work in the helpdesk and am having trouble resolving an issue for a co-worker. I asked him to best describe the issue and here is his response....

"I will undock it from my desk, close the lid,take it to a meeting where it?s left undocked and unplugged, open the lid, andit?ll bluescreen within a few minutes of the screen coming back up"

Its a Lenovo T430 running Windows 7 (32 bit) and SP1. There is no minidump folder in the Windows directory (I followed the tutorial on how to create one but it still doesnt create one). I ran the System Update and updated the drivers that were available. I am not sure what else to try here.

I have had past success resolving issues by getting help from the gurus on here, so if you might have a suggestion on what to try, please let me know. Any help is greatly appreciated.

Thanks,
Kevin

A:BSOD when undocking laptop

Hello Kevin mate it seems like that machine has a real problem if it is not giving up those dump files.

If you haven't already can you run these for starters

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2
then these if no go

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleeping computerdelete any rubbish found with the malware scans

(with ADW ifyou are running Kaspersky it will throw it up as malware just overrideKaspersky by ignoring it or disabling it for the duration of the scan)

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RELEVANCY SCORE 56.8

A user of mine is telling me she gets a BSoD often when she wakes up her laptop from sleep, or if she tries to undock it. My free tools for analyzing the dump file aren't giving me anything useful, so I figured I'd post it here in case someone with better tools would give it a shot.

Thanks!

A:BSoD when coming out of sleep or undocking

I've just had a quick look and the dump is blaming memory corruption, it would be worth doing some memory tests while you wait for the BSOD folks to take a good look at the dump.

RAM - Test with Memtest86+


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {c0415e08, c0000185, 46c58860, 82bc15f3}

GetPointerFromAddress: unable to read from 82b74830
Probably caused by : memory_corruption

Followup: memory_corruption
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error st... Read more

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RELEVANCY SCORE 44.4

Hello!

I've been experiencing several BSOD over the last week, and I'm going insane trying to figure out what the issue is. There were no recent hardware changes, I've even tried installing windows 7 fresh on a brand new SSD but the BSODs appeared there too (although I also installed a new RAM stick when I installed the SSD, so that could be the reason for that crash, but not for the other crashes using my regular HD).

The errors I get are not consistent, every BSOD has a different reason and I can't find a solution or even a pattern. I tried reinstalling drivers, running disk checks and memory checks, but nothing worked. I'm desperate as I work from home using this computer, so you can imagine how awful this situation is. I really appreciate your help on this!

Attached are the two zipped files requested on the fixed topic.

I've assembled this computer myself a couple of years ago and it never had any issues until now.

My system specification is:

Windows 7 Professional 64bits SP 1
Intel Core i7-4770k CPU
ASUS GeForce GTX 780ti DirectCu II Graphic Card
ASUS Sabertooth Z87 Motherboard
Corsair TX740M Power Supply

Please let me know if you need any other information!

Many many thanks!

Best regards,

Guto

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RELEVANCY SCORE 44.4

New to this and hopefully I can get some help without spending money or time on a repair shop. I think I did everthing right. Let me know and any info is appreciated!

A:Computer BSOD's while I'm away at work or asleep.

I'm new to this also but let me have a try until someone else more knowledgeable wants to take over

You should try updating your ASUS drivers from here ASUSTeK Computer Inc. -Support- Drivers and Download

you have old drivers. For example AsIO.sys is 2012 and AsUpIO.sys is 2010

secdrv.SYS is also old and should be updated by Windows Update. You only have 12 updates installed - I have 55 on 8.1 so run windows update a few times to make sure you are up to date.

This one usbfilter.sys should be updated from Support & Drivers

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RELEVANCY SCORE 44

I have a Lenovo Thinkpad x61s with a docking station. Is there any way that I can disconnect it from the dock without turning it off?

Thanks.
 

A:Undocking w/o turning off

You can for USB docking ports
Usually by clicking "disconnect" on the connected USB device icon near your system clock

But for the ones mounted at the back (or underneath) and usually clipped in. No
 

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RELEVANCY SCORE 43.6

C2D 8400
MSI P45 Neo 3 FR on newest BIOS
Win7 64bit
4GB Ram
X25-M 160GB SSD on newest firmware
HD4890 1GB GDDR5

I built this system for my workat office, was doing fine for the past 6 months.

I got a BSOD for the first time while using power point 2010

It performs flawlessly in the past 6 months, the only changes I did was replacing a HD6450 with this HD4890 1 week ago. I did driver sweeper and installed the newest driver, even tried alittle Diablo 3 to make sure it works.

Thanks in advance and I can't afford to get BSOD in my work computer. Please advise.

A:First Time BSOD on my work computer, doing PowerPoint

Your avast

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 43.6

My wife has had a couple of BSOD's when I am not around to see the error message. She just reboots and continues working. I have attached the zip file for review.

The machine is an IBM ThinkCentre desktop running Windows 7 Ultimate 32 bit. The hardware is a few years old, but it has been running this OS for over 6 months.

Thank you.

A:Random BSOD on wife's work computer

  
Quote: Originally Posted by beyonder74


My wife has had a couple of BSOD's when I am not around to see the error message. She just reboots and continues working. I have attached the zip file for review.

The machine is an IBM ThinkCentre desktop running Windows 7 Ultimate 32 bit. The hardware is a few years old, but it has been running this OS for over 6 months.

Thank you.



No DMP files included in upload please try this method
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
quote]
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

[/quote]
To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically resta... Read more

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RELEVANCY SCORE 43.6

Hello, name is Jesse i work at a Lighting retail store and although i am not the most computer savy, i am the most computer savy employee, My boss bought a refurbished PC at future|Shop for our store, and every 60-90 minutes we get a BSOD and it reboots... here is the info i have...

-Windows 7 Professional
-64bit
-came pre-installed on PC
-Refurbished PC bought from FutureShop
-As far as i'm aware Win7Prof was always on this PC
-not known age, purchased from Futureshop 2 months ago, this started happening 2 weeks ago.
-Have not re-installed Windows.
-processor intel core 2 quad CPU Q6600 @ 2.40GHz 2.40 GHz
-RAM = 4.00GB
-Dell Optiplex 722

here are the two zipped files required

Windows7_Vista_jcgriff2.zip

jesse-report.zip

thank you for all your help, it is greatly appreciated

A:BSOD every 60-90 minutes then computer reboots -Work PC-

bump it up

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RELEVANCY SCORE 43.2

Running into an issue where the machine completely powers down after undocking.  Drivers have been updated, battery has been swapped out and so has the docking station. Just curious if this is a board issue or a larger concern.  Any insight would be appreciated. Thanks, NALIT

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RELEVANCY SCORE 43.2

On http://www.xbitlabs.com/articles/mobile/display/a4-roundup-2_33.html I can read

"The docking station is connected via Toshiba?s exclusive connector. It is very handy that you can disconnect the station ?on the fly?, i.e. without powering the notebook down. To do so, you should use a special lever and look at the indicator ? when it goes out, the station can be undocked."

but the manual tell you to turn off computer before docking and undocking.

What is the right, can you do hot docking or not???

A:Libretto U100 hot undocking

Hi

Well, I don?t know exactly how to handle the undocking procedure on the Libretto but a friend of mine uses a Tecra with a docking station and he don?t turn off the notebook for undocking the notebook.
But maybe it?s is another case on the Libretto.
I would recommend following the guideline the user manual and turn-off the notebook if you want to remove the docking station.

You are on the safe side if you will follow the instruction in the user manual.

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RELEVANCY SCORE 43.2

Hi All, I have a T440s in an Ultradock with the monitor closed and three external monitors connected (1 HDMI, 1 DVI, 1 VGA). Everytime that i undock the laptop and open the display, the display stays black.  This doesn't seem to happen if i put the laptop to Sleep, undock the laptop, and then turn the machine back on.  The only solution after undocked is to do a hard shut-off (losing any open data) and then turn the laptop back on. I've used the Lenovo Updates and Drivers application as well as the support website to validate that the Intel HD Graphics drivers are on the latest version. Any help is appreciated!  

A:T440s Display off when undocking

Hi Fightnaggie08,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing the issue with Display issue on ThinkPad Ultradock with ThinkPad T440s.
 
Regarding this issue I suggest you to check with updating the ThinkPad Ultradock firmware to resolve the issue.
 
Please click here to visit the link to know the steps on how to perform the firmware update.
 
Hope this helps. Do post back if issue persists!
 
Best regards,

Hemanth Kumar

 




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RELEVANCY SCORE 43.2

Hi All, I'm looking for some help finding out if my home machine is infected with anything.

The machine is an imac running windows 7 via bootcamp.

My computer at work came down with something and I routinely transfer files back and forth and run a portable version of firefox on a usb key in both locations so I'm worried.

I tried running malwarebytes and every time it would give me a blue screen of death after about 10 minutes of running. I switched over to safe mode and it ran successfully without finding anything but I'm still worried.

Someone on another forum told me to run combofix so I did, though I see now that that may have been a mistake to do prior to being asked to do so by someone here.

In any case, I've ran combofix and DDS from windows safe mode just a few minutes ago and will post the logs shortly.

Thanks much for any help.

A:work computer infected, running malwarebytes gives me bsod

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Are you still with us?Please post the logs for my review.If you have additional information concerning this infection please advise.

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RELEVANCY SCORE 42.8

Could someone please explain to me why I cannot get an ip or connection when I plug my ethernet cable directly into my laptop. I usually use a docking station. However, I have security issues so I thought I would see what happened when I undocked.

Also, when I am docked I get an ip address for a linksys router as an IP. I don't have any wireless routers connected and the radio on my machine is disabled. Any ideas?

A:no ethernet after undocking and connecting to laptop

I am not sure of the connection between security issues and undocking! But have you tried re-docking the laptop to see if internect connection is re-established, assuming it was working before you undocked??

while undocked, have you checked Device Manager to see that the network adapter was present and had no driver issues.?? also did you click on Start >Settings> network connections to see that the Local Area Connection was listed with a red X on it??

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RELEVANCY SCORE 42.8

Hi I have had two X260's now which after undocking ( from a Lenovo Think pad pro dock ) the laptop keyboard stops working, charcaters dont appear on the screen until you tap the small red mouse in the centre of the keypad, each time you want to type you need to hit it again.  Once the laptop is redocked the keyboad works as normal again.  Is this something anyone has come across before ?

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RELEVANCY SCORE 42.8

When I come to work I dock my laptop, lid closed, press the power button on the dock and after a few seconds I'm ready to work. When I leave for home I undock and put in my bag. It takes me an hour to reach home during which time the laptop is in my bag, not being used. When I get home it is hot since it didn't go into sleep. At home when I leave it for a while, it goes to sleep (plugged is 15 minutes or unplugged 30 minutes) 1. Why won't it go to sleep after I undock?2. Why won't it go to sleep after an idle timeout wake timers are disabled when unplugged and powercfg -requets shows an empty list. How do I fix this situation? I know I can undock, open the lid (wait for it to come on), then close again, but this is tedious and a lot of times I'm in a hurry and forget. 

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RELEVANCY SCORE 42.8

I used to use ThinkVantage's Access Connections to manage my network connection profiles on my Thinkpad. I just recently uninstalled it because I decided to just rely on the Vista has natively.

Since our office requires static IP, I set that up at the LAN properties.

Everything works fine when I start from a clean boot. It's when I undock and redock to the docking station that problem starts.

I lose the static IP configuration. Instead Vista assigns:
IP: 169.254.77.37 (supposed to be 10.11.2.xxx)
Subnet: 255.255.0.0 (supposed to be 255.255.254.0)
Gateway: blank
DNS: correct

I now find myself having to do a reboot everytime I just need to undock and go to a 30 minute meeting when I used to be able to undock and redock without any problems whatsoever.

Why does Vista assign this random IP when it is hard configured?

How can I solve this problem?

Thanks.
 

A:Vista loses IP config when undocking

I suggest re-installing the working solution, perhaps that's why it's there.
 

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RELEVANCY SCORE 42.8

Hi, I have a User that is being disconnected every time she undocks. It remains disconnected for about 5 mins, unless she reboots and it connects straight away. The Dock is connected via a Ethernet cable, would this override the WiFi connection whren docked? If so would this then when she undocks it has to restart the adadpter and reconnect to the WiFi? If so is there a way to disable this feature?SpecsX250 Thinkpad40A0 basic dockO/S windows 7 enterprise 32 bitIntel Duel band Wireless AC 7265 adapter Thanks in advanceSU91

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RELEVANCY SCORE 42.8

Hello,

I have had this problem with both the RC and the RTM builds of Windows 7 Ultimate x86 on two different Dell laptops--a Latitude D830 and a Latitude E6500. Both are running nvidia Quadro display adapters (the D830 is a Quadro NVS 140M and the E6500 is a Quadro NVS 160M). In the case of the D830 I am running the latest drivers from nvidia's site (Dell didn't post Win7-specific drivers for this laptop). For the E6500 Dell has posted Win7-compatible drivers on its support site for the NVS 160M so that is what I'm using there.

In any case here is the issue. I install Win7 on the laptop and install the video drivers... native rez on the laptops is 1900x1200 (WUXGA). Aero glass is enabled and all is well and good.

I then take the laptop and connect it to the Dell-specific docking station (the D/Port in the case of the D830 and the E/Port for the E6500). In both cases there is an external monitor connected via DVI that also has a 1900x1200 native rez. The laptop lid is closed and the laptop is in suspend/sleep mode when docking.

Once in the docking station I power the laptop back on (it resumes from sleep) and then it goes about detecting the presence of the dock and the attached peripherals. The welcome screen comes up on the external monitor and I type in my password to get back to the desktop.

The only problem is that aero is now disabled (the taskbar and window borders are now opaque and aero peek no longer works, etc.). I have looked all over the net and tried ... Read more

A:Aero turning itself off when docking/undocking

I am actually running into a very similar issue. If I try to use Aero Peek with two HD resolutions Aero Peek will disable itself. If I do a monitor that is mirrored Aero Peek works fine. I also have a Dell Latitude E6500. Have you found a resolution to this issue?

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RELEVANCY SCORE 42.8

The August 3rd Troubleshooting guide says in order to undock you must "Click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar".  Where is that icon?  I have the Thunderbolt icon, but it does not offer any remove option.  The link is:http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=11122586&docLocale=en_US&docId=emr_na-c0...In that same document it links to the Zbook dock white paper (4AA6-5088EEW) which says to just pull the cable out, "When removing the HP Elite Dock with Thunderbolt 3 or HP ZBook Dock with Thunderbolt 3 from your HP notebook or HP ZBook Mobile Workstation, it is recommended to unplug the dock first, wait until the Thunderbolt icon (see Figure 3) in the system tray is gone, and then put the notebook or mobile workstation into Standby, Hibernate, Restart or Shut-down state".Which one is correct?

A:Zbook Dock: Proper Undocking

Hi, Safely remove will remove the thunderbolt icon therefore you have to remove the dock first. Please click the arrow up, you should be able to see remove hardware (USB, Thunderbolt ....).                      Regards.

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RELEVANCY SCORE 42.8

used to use ThinkVantage's Access Connections to manage my network connection profiles on my Thinkpad. I just recently uninstalled it because I decided to just rely on the Vista has natively.

Since our office requires static IP, I set that up at the LAN properties.

Everything works fine when I start from a clean boot. It's when I undock and redock to the docking station that problem starts.

I lose the static IP configuration. Instead Vista assigns:
IP: 169.254.77.37 (supposed to be 10.11.2.xxx)
Subnet: 255.255.0.0 (supposed to be 255.255.254.0)
Gateway: blank
DNS: correct

I now find myself having to do a reboot everytime I just need to undock and go to a 30 minute meeting when I used to be able to undock and redock without any problems whatsoever.

Why does Vista assign this random IP when it is hard configured?

How can I solve this problem?

Thanks.

A:Vista loses IP config when undocking

Are you performing the undock as described in Windows Vista Help: Dock or undock a mobile PC?

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RELEVANCY SCORE 42.8

Hi, I have a User that is being disconnected every time she undocks. It remains disconnected for about 5 mins, unless she reboots and it connects straight away. The Dock is connected via a Ethernet cable, would this override the WiFi connection whren docked? If so would this then when she undocks it has to restart the adadpter and reconnect to the WiFi? If so is there a way to disable this feature?SpecsX250 Thinkpad40A0 basic dockO/S windows 7 enterprise 32 bitIntel Duel band Wireless AC 7265 adapter Thanks in advanceSU91

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RELEVANCY SCORE 42.8

HiI have massive problems here with my setup:2 screens connected to WiGig 40A6. 1 HDMI, 1 DPX1 Yoga 1st Gen (20FQ) freezes every time when I undock. Freeze means: only possible way to get out of this is the power button. It seems, that it is not always the same:Worst case is, if both screens are connected. Then it freezes at every undock.A bit better is, if only DP is connected.A lot better is, if only HDMI screen is connected. I tried a fresh Win10 64 Bit install with all windows updates.I tried with the drivers on the X1 Yoga site at lenovoI tried with newest drivers for WiGig, from Intel, with newest driver for Intel HD graphics 520 from IntelI tried with older driver for Intel HD graphics 520 from X1 Yoga site at lenovoI did not find any working configuration. Undocking (and also rebooting, or shut down) is not possible without freeze. Does a working  configuration exist?Thank you for any suggestion!Roger 

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RELEVANCY SCORE 42.8

Hello all. We are seeing this issue on a handful of T440's. When the user has the laptop docked and hard wired his network drives are connected and accessable. When they undock the laptop the drives is still showing but when they try to open any home drive folders they get the error " This file is currently not available for use onthis computer". The users are connected to our network wireless before they undock so it would seem that the connection to the home folders would still be there. Any help would be great. thanks, Matt

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RELEVANCY SCORE 42.8

I don't actually see the BSOD when I put it into sleep, but when it's happened, it takes a long time to "sleep" before it unexpectedly shuts off, and then I have to boot up the computer again I get the whole "window did not shut off properly screen", and I get the message about the minidumps when I get back into windows.

Thanks For The help.

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RELEVANCY SCORE 42.8

Hi guys I've been having some problems with my computer now and its really getting annoying now and its stressing me out. I thought i fixed the problem about a couple weeks to a mouth ago because they stoped showing but it just now shot three up within about an hour

the codes that showed: 0x00000050, 0x00000024, 0x0000001A

Id really appreciate your feedback please, thank you

A:BSOD at random times and more when computer under work MUTI CODES!

Hello xbrenneckex.

Update your display driver.

Code:
fffff880`0475a648 fffff880`04a6a581Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0x21d581
Get it from Intel Download Center.

Uninstall all Alcohol products.

Perform disc checks.
Update your SSD's Firmware (skip it, if it is not a SSD)
Re-seat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.

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RELEVANCY SCORE 42.4

Hello folks.... I have a Lenovo W540 which has a simple problem that is frustrating me to no end. Whenever I undock the laptop, or bring it out sleep, the screen remains blank. I end having to put it back in the dock (or RDP to it), which allows me to view the screen content on the external monitors. I have updated all the drivers using the Lenovo driver app, and even applied the docking driver update. Nothing seems to help. I've searched the forums, but all that I have found is a suggestion to downgrade the video driver, which I dont really want to do. Anybody else have this issue? Any ideas? Thank you!! //EDIT to add that this is Windows 8.1. Important information   

A:W540 - Blank screen after undocking/sleep

Exact same problem here. It looks like the only way to brink the device's lcd back is to boot the machine. Then it will work until the next time it falls a sleep while docked.I'm running Windows 8.1 with latests drivers.

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RELEVANCY SCORE 42.4

I have encountered an issue with the volume control on my T460S that occurs when I remove my thinkpad from the docking station hot.  The volume control goes all glitchy, flickering between ON and MUTE rapidly and popping the volume monitor (pictured) up in the top left of the screen on top of everything.  Hitting <Escape> briefly dismisses it, but it comes back randomly.  When I return the laptop to the docking station (hot) the problem goes away.  I've checked the Realtek driver, and it appears to be the most recent one.  Any ideas?   Windows 10Pro, T460s 

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RELEVANCY SCORE 42.4

Hi community, we are using several Thinkpads for years mostly without issues. But for a while now we have to experience issues with our T540p's in combination with pro and ultimate docks. And lately we also run into the same issue with a T570.Here our configuration, there are two external displays connected to the docking and one of them is the primary screen.And this is the issue: When we undock the T540p, the internal display should switch to be the primary and only display, but it doesn't. It seems to be that the T540p is still thinking to have external displays connected. The internal display is all black but I can move the mouse pointer from the right into the screen and can also move it out of the screen by pulling it downwards.All windows are opened on the virtual screen,which means I cannot see any configuration windows to change display behavior. Pressing Fn+F7 and up or down arrow blind does not change anything.It does not matter if I undock the T540p while it is running, or if I shutdown the system before undocking. When this error occurs it also does not matter if I connect an external display to the T540p directly, I still cannot see anything. To set the internal display to be the main display before undocking does not change the behavior anyway.If I put the T540p into the docking again, mostly everything is fine. The two external displays are running as before. If it was a desktop PC that would be fine but it is a notebook and we need to carry it with us an... Read more

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RELEVANCY SCORE 42.4

Anyone know of a solution for this? Almost every time I undock or re-dock my laptop after a meeting, something will be unresponsive, i.e. my Ethernet cable will fail to be detected or my wired keyboard becomes unresponsive. This is generally solved by a reboot (reseating the cable to the device that is failing has not generally worked), but I don't think this is necessary to solve the problem each time. I am still needing to look at things such as drivers (knowing that Windows 10 has its own method of fetching compatible drivers over HP Support Assistant or what's offered through the site). Specs: HP Zbook 15 G2Inten 6th gen I7 Processor16 GB RAMWindows 10 Professional 64-bit  Hardware attached to docking station:Wireless MouseWired KeyboardEthernet CableVGA cable to Samsung Syncmaster BX2431Power Cable

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RELEVANCY SCORE 42

Hello

We have a batch of these laptops and several of them keep black screening after undocking, the laptops then may take ten minutes to come back or may even require a reboot,  I have tried the following but to no avail.
updated the bios to E7x70_1.15.4  (07/06/2017)
updated the Graphics driver to Intel-USB-eXtensible-Host-Controller-Driver_4H5XG_WIN_5.0.3.42_A02 (10/07/2017)
Can someone please advise on the next possible action to be taken?
Thanks

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RELEVANCY SCORE 42

I use Yoga 370 Model 20JH002KMZ with Thunderbolt 3 Docking Station. Connected with USB-C Cable (Original).I use external Wireless Bluetooth Keyboard (Lenovo KT-1255) and Logitech MX Master Mouser Bluetooth.All Items are brandnew.If I disconnect USB-C Dock-Cable, alle Bluetooth Devices (Keyboard and Mouse) are disconnecting and don't work.Windows 10 shows both Devices as "Connected" and the Devices themselves are "blinking" (searching Notebook).I tried this:- Windows Bluetooth Device-Manager, disabled "windows can set device to energy save"- Drivers are all up-to-date- Drivers re-install- Thunderbolt Firmware Update (up-to-date)This all brings no solution. All Devices disconnecting if I disconnect the USB-C Docking.Only solution I found is:- FN-F10 multiple turning Bluetooth off and on in Windows.- It needs often 3-4 turning off-on's until it works again. What can I do?

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RELEVANCY SCORE 42

Okay, this a fairly new one as I cannot find a single documented instance of this on the entire internet.....

Hardware - T60 thinkpad
OS - WinXP
512MB RAM
Accessories - Docking station

I've deployed about a hundred of these things and this is the first time I've seen this message.....(not verbatim)

"The undocking sequence cannot continue because the print spool service needs to be stopped."

???????

Fair enough, but I can't tell my user to keep going into the computer management services to turn the service on and off. My boss would kill me.

Has anyone ever heard of anything like this? My final resort would be to re-image the thing (as also suggested by IBM themselves). The problem is that would be a major hassle as this guy is an attorney and always on the run.

Any and all suggestions will be entertained....even the ones involving alchemy.
 

A:Lenovo T60 - Undocking halted by print spooling service??

Disconnect the printer, and then what happens?
 

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RELEVANCY SCORE 42

Dell Lattitude D610 works fine when its on the docking station but when you undock the screen is black when Windows loads. You can see that the screen is still active but its like it is still trying to work with the monitor that is hooked to the docking station. Plugging it back into the docking station and everything works fine. If you hit undock button from the start menu and you undock the computer will work, until the next reboot and then it does the same thing. Any help would be greatly appreciated.
 

A:Solved: Dell Lattitude D610 issues undocking

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RELEVANCY SCORE 41.2

wen undocking my vaio notebook from docking station, I the screen crashes, shows blue with error message about bios updates-cannot finish reading as computer starts to reboot itself. Have installed bios update thru sony. Their solution was to wipe hard drive clean-that would be very involved. How can I find which software or program created this problem and remove it? Help!!!!!!

A:blue screen error on undocking sony vaio from docking station

Disable the reboot and post the error message.
http://www.winvistatips.com/disable-...estart-a84.php

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RELEVANCY SCORE 40.8

Hi there,
We have recently purchased (last month) a Latitude E5570 with docking station. We experience system hangs and freezes several seconds, sometimes up to a minute after hot undocking the laptop.  The mouse and keyboard become unresponsive.

It usually emits a beep code before freezing up.  4 beeps then a pause and then 1 beep. Any information regarding this?
Anyone have insights into this?
Thanks!

A:Dell Latitude E5570 Undocking Problems freezes- 4 beeps-pause-1 beep

Also, it is a port replicator PRO3X

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RELEVANCY SCORE 37.6

When I undock the laptop by pulling the USB-C cable out (either sleeping beforehand or not sleeping first) then I am getting an intermittent issue where the wifi claims to be disabled. The only way to resolve this is a hard reboot.
Toggling airplane mode doesn't help. Disabling and reenabling the wifi network connection doesn't help. Toggling airplane mode from Fn-PrtScr doesn't help.
It is acting as though the hardware radio is turned off (like when laptops used to come with a hardware radio switch), but with no method to turn it on again.
Looking in the system event log I can see entries from source Netwtw04, Event ID 7012 stating "radio OFF"
Drivers and bios are all up to date.

Any ideas?

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RELEVANCY SCORE 37.2

I'm not sure what is going on with this computer.  It's running slowly and doing things that are not normal for it.  For example, the software I use for work is giving me login errors, I am gettting an error with Outlook saying my mailbox has been temporarily moved.  Internet Explorer is running slowly.  Chrome has crashed several times.  My computer restarted itself.  Etc, etc. 
I ran Malwarebytes and it didn't find anything, so I figured someone with a lot more knowledge than me should probably look it over before I go too far.  One thing that may be of note: its a 143GB hard drive with 19.5GB of free space.
Thank you in advance for any help you can give !!!   : )
PS I have tried to upload the addition.txt file, but I cannot tell if it uploaded ?  I tried twice, so if its uploaded twice, I'm sorry !
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:12-10-2015
Ran by Art (administrator) on ARTHOME (13-10-2015 18:19:16)
Running from C:\Documents and Settings\Art\Desktop
Loaded Profiles: Art (Available Profiles: Art & Administrator)
Platform: Microsoft Windows XP Professional Service Pack 3 (X86) Language: English (United States)
Internet Explorer Version 8 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an e... Read more

A:Not sure what it is - work computer, also affecting software needed for work !!

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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RELEVANCY SCORE 36.4

continuing from the title. our purchuseing something from Microsoft and they want to update everytime but I can't cuase I live in Canada and it asks for your state. and you cant continue??complete piss off. So those re my issues. thanks not sure how thisworks
either or how I see your reply. Faith

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RELEVANCY SCORE 36.4

Hello! I am having a problem with some websites at my house. There are certain websites I cannot access on any of the computers we have at home, but I can access them on my Nintendo DS. A few of the sites are:

www.torhead.com
www.ebay.com
www.gotmarko.com
www.questionablecontent.net

Occasionally questionablecontent.net can be accessed from a computer at home, but most of the time it cannot. None of the other websites ever work on a computer at home.

So originally I thought it was some virus that happened to be picked up on all 3 desktop computers and the laptop, and I have run multiple virus scans with AVG over the last several months to no avail. Some things were found, and removed, but the problem was not solved. I have turned off the Windows Firewall to see if I could access any of the sites at home, and that did not work either. One day at school I tried accessing the above websites on my laptop, and they worked without a problem. I also went a friend's house for a LAN 2 weeks ago, and I could access the websites on my desktop computer. It made me thing that maybe it was something with the Netgear router we are using at home. The fact that I can access the sites on my DS though makes me think that is not the problem. Just in case, I went to the router settings to see if somehow any of those sites got set to be blocked, but there is nothing on the blocked sites list for the router.

I am at a loss as to what the problem could be since they work on the DS at home... Read more

A:Some sites do not work on computer, but work on Nintendo DS

One thing you can try that has worked for me and others with similar problem is changing your DNS server. You can always revert back if this does not resolve the problem or leave it. How to change to OpenDNS: Using OpenDNS On Your Windows Vista PC

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RELEVANCY SCORE 34.8

hi, I know there are many in the forum who have the same problem as mine. 
 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

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RELEVANCY SCORE 34.4

Hi!
 
I posted this in other tech support forums, nobody seems to be able to help me there. Decided to try out this forum.
 
All of the info is here: http://www.techsupportforum.com/forums/f217/computer-randomly-shut-off-now-sound-doesnt-work-1028785.html#post6563153
 
To sum it up, my laptop randomly shut off one day (as if the battery was removed) and the sound stopped working when I started it back up. Someone said it overheated. The fan was faulty (worked... kinda), so I thought that might have been true, got it replaced. Computer shut off again in the same way about a week and a half or so later, but was only warm to the touch -- it's been much warmer before without shutting off.
 
Anyways since it shut off the first time, the sound stopped working, and the drivers for it have had yellow flags and the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
 
Any attempt to delete and re-install the drivers has been unsuccessful so far.
 
Any help in solving this issue would be greatly appreciated!

A:Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

Faulty fan...shutoffs from overheating...my personal opinion is that the system could have resulted in motherboard damage.
 
What did the person who replaced the fan...have to say about all this, subsequent to fan replacement?
 
Louis

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RELEVANCY SCORE 34

ComboFix 11-04-22.03 - home 04/23/2011 1:49.1.2 - x86
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2036.1258 [GMT -5:00]
Running from: c:\users\home\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\AutocompletePro
c:\program files\AutocompletePro\AutocompletePro.dll
c:\program files\AutocompletePro\FireFoxExtension.exe
c:\program files\AutocompletePro\InstTracker.exe
c:\program files\AutocompletePro\[email protected]\chrome.manifest
c:\program files\AutocompletePro\[email protected]\chrome\content\browserOverlay.xul
c:\program files\AutocompletePro\[email protected]\chrome\content\options.js
c:\program files\AutocompletePro\[email protected]\chrome\content\options.xul
c:\program files\AutocompletePro\[email protected]\chrome\content\utils.js
c:\program files\AutocompletePro\[email protected]\defaults\preferences\predictad.js
c:\program files\AutocompletePro\[email protected]\install.rdf
c:\program files\AutocompletePro\unins000.dat
c:\program files\Autocompl... Read more

A:i think my computer is infected & my computer tech @work said to run a combo fix.I need help reading it?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your ... Read more

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RELEVANCY SCORE 34

Hi Tech Support Guys and Gals,
I was using my Hp laptop and the screen randomly froze. I manually powered off the computer and now when I turn it on, I hear one longer beep followed by two short ones. In addition, the screen doesn't work. If I let the computer keep working and boot up, I eventually hear the welcome screen theme play so it seems like the computer keeps functioning, but the monitor won't work. Any ideas? Thanks in advance
 

A:Computer froze, now when computer boots up monitor doesn't work

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RELEVANCY SCORE 34

Will these Computer parts work together to make a great gaming computer?

graphics card: XFX HD-577A-ZNFC Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card

processor: AMD Phenom II X4 925 Deneb 2.8GHz 4 x 512KB L2 Cache 6MB L3 Cache Socket AM3 95W Quad-Core Processor

motherboard: MSI 790XT-G45 AM3/AM2+/AM2 AMD 790X ATX AMD Motherboard

RAM: Mushkin Enhanced Blackline 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model 996684

CD drive: MSI 18X DVD-ROM 48X CD-ROM SATA Model DH-18D5S

case: Broadway Com Corp R-900 Black thick Steel ATX Full Tower Computer Case

power supply: SILVERSTONE OP650 650W ATX 12V 2.2 & EPS12V SLI Ready CrossFire Ready Active PFC Power Supply

hard drive: Seagate Barracuda 7200.12 ST3750528AS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

im getting all these parts from newegg.com, will they work together? ,my friend seems to think so but i just want to be sure, i am spending like 800 bucks on this thing,,. also am i missing anything? (besides keyboard, moniter ect) any help would be appritiated, thx
 

A:Will these Computer parts work together to make a great gaming computer?

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