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Restart instead of shutdown when WOL is enabled

Q: Restart instead of shutdown when WOL is enabled

Hi everyone,

I want to be able to boot my pc remotely so I enabled in BIOS the option "Wake on PME event" in accordance with the motherboard's instructions.

With this option enabled the pc now restarts every time I try to shut it down in Windows.

Does anyone have any ideas as to what might be the problem?

The PC has a PCI nic, Win 7 x86 and the motherboard is "gigabyte g31m-s2l".

Thank you!

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Preferred Solution: Restart instead of shutdown when WOL is enabled

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I just rebuilt my game pc and ever since I installed windows 7 64bit anytime I hit restart it says windows is shutting down, the screen goes black and stays black. I have to press the power button to force a shut down and then restart it. BUT, if I shut down windows with the shut down button the pc powers off normally and hitting the power button makes it boot just fine. So everything works perfect, except when I try to use the restart button on windows it hangs after it says shutting down windows.

I have every update available from windows update installed already, disc has service pack 1 on it already.

I am running windows 7 64 bit pro installed. (I did a clean install, no upgrades)

My hardware in it is...... (everything has the current drivers installed)

Gigabyte z170xp-sli motherboard that has the current bios installed.

Intel core i7 6700k 4.0ghz cpu.

Crucial mx300 SSD hard drive.

Evga gtx 1070 video card.

Sound blaster z sound card.

16gb corsair ddr4 ram.

Corsair 650 watt PSU.

27 inch samsung monitor connected via hdmi.

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New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

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I recently updated a Dell Alienware Aurora-R3, i7 2600.

with a new Seagate 500GB Barracuda SSD SATA III 6Gb/s Internal SSD Drive (STGS500401), along with a new copy of Windows 10 Home 64-bit.

Ever since the update I can not reboot or restart the computer using the restart button. I must always use the shut down button to restart the system.

Any ideas please,


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Hello everyone! Yesterday after restart windows 7 it self has changed the background to default ASUS wallpaper. And as bonus i got taskbar with enabled option "auto-hide the taskbar". When I change everything back to normal, all seems to be alright, but, unfortunately, after the next restart it is like before..
ASUS X5DIJ, Win7 Home Premium 64bit

I hope you guys can help me to solve this problem, because it really starts annoying me.


A:After restart enabled auto-hide taskbar

Disable all the startups (not the AV program though) and reboot and see whether that's better. If yes, you have to scout for the startup that does that.

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my aunt has me looking into what's wrong with her dell laptop...she did a factory restore and ever since it will shutdown about 30 seconds or a minute into windows...I've since done another restore, tried newer drivers, etc...I've been able to figure out that any type of networking, whether it's wireless, ethernet or even usb adapter causes the system to shutdown and reboot...sometimes with a BSOD, sometimes without...otherwise, it passes all diagnostic checks on the dell cd and runs fine with the wireless disabled and no ethernet, even plays blu rays, and the other curious thing is that it runs fine under the knoppix live dvd I have...both wireless and ethernet work fine, i'm stumped...it seems to be a possible system driver that might be corrupted even in the restore, something that deals with all forms of networking, the system specs are as follows:

? OS - Windows 7 Home Premium 64 bit OEM
? 2 year old system
? OS recently factory restored

? CPU - i7-2630QM 2.0 GHz
? Video Card - NVidia GeForce GT 555M
? MotherBoard - 0XN71K Sandy Bridge Chipset, hm67

? System Manufacturer - Dell
? Exact model number - XPS702X

I've attached my BSOD and perfmon files....any help would be greatly appreciated, thanks :)

A:[SOLVED] constant shutdown with NIC/wireless enabled

Hi -

The 1st problem to tackle is Windows 7 Service Pack 1. You are running Windows 7 build 6.1.7600 (SP1 = build 6.1.7601)

I believe that your 2010 version of McAfee (firewall in particular) is interfering with SP1 installation.

These are the McAfee drivers; the last 2 in RED are the drivers named in the BSOD dumps -- update them as well:

mfeapfk.sys Wed Oct 6 15:56:26 2010 (4CACD46A)
mfeavfk.sys Wed Oct 6 15:56:49 2010 (4CACD481)
mfefirek.sys Wed Oct 6 15:59:47 2010 (4CACD533)
mfehidk.sys Wed Oct 6 15:55:49 2010 (4CACD445)
mfenlfk.sys Wed Oct 6 15:56:13 2010 (4CACD45D)
mfewfpk.sys Wed Oct 6 15:56:04 2010 (4CACD454)
nusb3hub.sys Thu Feb 10 00:52:32 2011 (4D537D20)
nusb3xhc.sys Thu Feb 10 00:52:33 2011 (4D537D21)


Remove McAfee using removal tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion. Instal... Read more

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I am trying to enable the Security Option "Shutdown:Clear virtual memory pagefile", but all I get is the dreaded BSOD on shutdown. I have tried reboot as well. Anyone have any ideas? The system shuts down normaly otherwise. No other system issues are apparent.

A:BSOD on shutdown: Clear pagefile enabled

"I have tried reboot as well. " What does this mean?

What error message on the Blue Screen shutdown?

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Ciao,I have this problem with my ThinkPad X220 since I upgraded it from XP to Windows 7.If I switch off the wireless radio switch on the left, it works instantly and disables all radios (as expected). But in order to have the radios work again I can't just turn the switch back on. It never works. I have to restart Windows and then it works.Is there anything I can do to not restart Windows?Thanks 

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I'm new to this forum and I hope I post things right! I have a problem with my notebook running Windows 8.1 x64. Since using this piece of **** software iobit driver booster, something went wrong. Im getting a BSOD, when I turn off my nb (even in hibernate mode), but only if fastboot is activated under energy options, if its deactivated its shutting down the normal way without BSOD. That would be okay, but the battery of the notebook is dead so I leave it often in hibernate state so I can unplug the powersupply and take it with me.
I already removed nearly every driver and installed a new one using safe mode, but I keep getting this error.
As of BlueScreenViewer, ntoskrnl.exe is causing the BSOD, but I think it has an other origin. I hope someone can help me, and sry for my english!

I also used sfc /scannow (nothing found) and dism restorehealth (Everytime I run it says something has been repaired but I ran that about 20 times so I think it hangs up anywhere).

This is what the BSOD says:
00000000`00000003, ffffe001`21e67e50, fffff800`ef649aa0, ffffe001`26e41010

I really dont want to reinstall win because of this. I souldnt have used this *incredible* software..

A:BSOD 0x9F on shutdown (fast startup enabled)

Hi huabersepp & welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
A driver has failed to complete a power IRP within a specific time.

Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00121e67e50, Physical Device Object of the stack
Arg3: fffff800ef649aa0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00126e41010, The blocked IRP

Let's check the 4th parameter highlighted in red -

0: kd> !irp ffffe00126e41010
Irp is active with 3 stacks 2 is current (= 0xffffe00126e41128)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe001243d8050 00000000 fffff800edff9b3c-ffffe0012380ca40 Success Error Cancel pending
\Driver\RasSstp nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe0012380ca40
Args: 00000000 00000000 00000000 00000000

So, the driver which caused this crash is the Rassstp.sys which is the RRAS Secure Socket Tunneling Protocol Miniport Driver. It is strongly advised not to use the software like Driver Booster (Not so incredible, now ... Read more

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Dear Forum Users,

I have two HDs in my system:

1. WD Caviar Blue 500GB (OS Drive)
2. WD Caviar Green 1TB

I've read that enabling write-caching may speed up drive performance. I checked on my 1TB drive, it was already enabled. On my 500GB drive though it was disabled.

So I then decided to enable write-caching on my 500GB drive. I proceeded to do so without any apparent problems. However after doing a system restart I saw that it went back to being disabled again.

I've tried this several times already, same thing each time!

Enable write caching restart write caching disabled again.

Does anyone have an idea why this is happening? How to fix this?



A:Disk Write Caching won't stay Enabled after System Restart

Does no one have any Idea?? =\

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Yes, I know this is a common problem, and yes I have run into it before... But, having tried everything I can discover on my own, I again cannot shutdown my computer without waiting for the re-boot and stomping the OFF button to stop it.

Last time I had this issue, I was reffered to Panda to do an online scan -- and the problem went away. I recently had a video card failure, replaced the card, and voila', S old S. I have scanned with several apps (including online Panda, again), found some stuff and got rid of it, but no help.

I do NOT have any Roxio on this machine; I have changed settings in power management; I have even installed "shutdown.exe" software... this machine will not shutdown.

Panda log attached.

xp pro sp2

A:restart instead of shutdown

I want to clarify that the machine AND Windows go all the way through shutdown AND powerdown -- and then the machine re-boots unless I catch it and hold the button down.


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Well my computer will not shutdown or restart just from clicking the button, it comes up with end now for many programs and then will eventually shutdown or restart it has only recently started doing this and its pretty irritating so if anyone knows any possible solutions I would be very grateful.

A:Restart and Shutdown

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Good day Guys,

I am having a problem with my pc,

I installed Windows 7 pro. ""installed it on 5 pcs it works on the 4. fine" but this pc restart when i click on shut down. so I change it to XP pro."REFORMAT". it just the same. It restarts when i shut it down.

I just change its properties by unchecking the AUTOMATICALLY RESTARTS. it does not make sense.

I try to change the registy autoreboot. but I cant find the AUTOREBOOT under CONTROl. so i cant do changes in the registry.

here are the specs of the pc.
Pentium Dual Core E5300
ECS G41T-R3 motherboard
1 gbDDR3 memory
500 gb sata hard disk
OS. windows XP pro service pack 3.
any help.

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Hey everybody, my 7048 x64 bit stays on "Shutting Down" screen with the cursor showing "loading". No matter if Ipush Restart or Shutdown stays there forever.

My Setup:

Asus Striker II Formula
Inter QX6600 Quad
Mushkin 4gb 8000
Gforce 8800GT

Two M-audio Delta 1010 " Thnx for the drivers, got them from here"

By the way speedstep and C1E are disabled in bios to keep stable clock on my MUSIC XP setup. thnx.

A:No Restart, or Shutdown

Hi there, can you look at this value in the registery?

waittokill timeout

You can access it if you are the admin by running cmd then regedit

Open up HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control

the value should be in there and under "Data" it should say 12000

If not let me know.

Don't edit or mess around in there... you could kill the OS and need to format.

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I read the other posts about motherboard temps. My PC has just started shutting itself down, then restarting on its own. I checked the back of the PC for dust build up and the top fan holes (power supply) were almost plugged completely. I gave it an external cleaning but did not open the case yet.

When it shut down, I got under my desk to check if the fan was actually blowing or not. It was blowing, but while I was down there, I heard A fan labor for a second, then go back to normal speed. Does the power supply have a seperate fan, or is it part of the whole unit, or is this my problem at all? I checked to make sure the power cord was fully conected.

Better run before this thing shuts off. Also, this happens anytime whether the PC is warm of cold.

HP XP Home SP1, 512 RAM AMD processor


A:Pc Shutdown/restart

If it is not under warranty clean the inside with a can of air or a pure bristle small brush

The power supply comes with a fan attached...when you open the case start your PC and make sure all the fans are running...then shutdown the PC and unplug it before you clean it.

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My computer will not shutdown or restart unless I manually push the button(s) on the tower... Regardless of whether it's running in Safe mode, or even on a clean boot it will just hang after it tells me it's shutting down.


A:Can't shutdown/restart normally.

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how do you restart/shutdown windows 8


Here you go:
Lock, Log off, Restart, Shut Down, Switch User - Windows 8

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I'm putting this in the hardware section because I am satisfied this is an OS-independent problem. It happed on a dual-boot Windows 98 & 2000 and after replacing the hard disk and installing everything fresh, it is behaving the same again.

It will not do a shutdown, only a restart, in both 98 and 2K. I have checked the BIOS Setup and can't find anything in there that would seem related. This problem started about a month or so ago after a year or more of doing a shutdown as it should.

Board is P4 Gigabyte 8IPE1000-G rev. 3

A:Restart only--will not do a Shutdown

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I have the same problem. My laptop xp restart when i shut down each time.

What i did was


And rename it to another name

I solve it instantly, no restarting anymore when i shut down.

CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)

Source: http://www.aumha.org/win5/a/shtdwnxp.php

A:Restart instead of shutdown

3rd Attempt (Success!!)

Problem recognized: Wake on LAN

Right click "My Computer"
Select "Properties"
Go to "Hardware Device"
Click "Device Manager"
Select "Network Adapters"
Select "Marvell Yukon .....PCI-Fast Ethernet Controller--> right click ---properties--->power management-->deselect "Allow the computer to turn off this device to save power"--->Go to "Advanced" tab--->put value off for "Wake from shut down" --->value none for "Wake up capabilities"
press OK

If this doesn't work then check your BIOS

Restart ---> press F2---> go to "Main" tab --->Network boot [Disable] --- Save

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Hi all !

English is not my native language but I hope that you ll understand me.

Couple of days ago XP Pro started to act weird, when I click on shutdown everything goes fine, machine start shutdown sequence, monitor goes off and disks loose power and start to slowing but after a second machine boot again by herself.

Its important to say that couple of days ago everyting used to work fine and that problem occured from the day when I connected new hard disk (for backup) to perform format and partitioning. From then doesnt matter is that disk connected or not (mobile rack) machine wont shutdown.

Its a fresh XP installation (maybe 5 days old), upgraded to SP1 - and used to work fine for a couple of days (used to work fine with previous installation of XP SP1 for a year or two but since I had had disk crash I had to buy a new disk and install XP again).

Until today I used to try standby and hibernate - same thing occured, when computer goes to standby or hibernate immidiately boots again. Checked drivers and disable feature to wake machine in every driver where I ve found that possibility.
Imported registry couple of days old (when machine used to work fine) but that didnt solve the problem. Used to try to change ACPI settings in BIOS but that didnt show improvements (if I disable them XP wont boot at all). Checked microsoft knowledge base and found that computers with Easy CD creator have same problem but problem is that I use Nero not Easy CD Creator.

Since Im out of ide... Read more

A:restart instead of shutdown

Ive forgot, also used to reinstall motherboard drivers (Leadtek nforce 2) but that didnt solve the problem either.

System restore is off (bad habits from previous versions of windows) - I can t rely on that.

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This is a weird one...
How It Started?
This is since I got some adware silliness about 2 weeks ago, Ultimate Defender. Got rid of it with the Smitfraud thing, and have scanned using different online and downloaded scanners with no detections of note lately. I THINK it's clean.

When I try to shutdown, it closes the applications, and that's it.
It is still functioning, and I can start apps again.
In Task Manager, REGEDIT.EXE is running (I never started it in the first place), and if I end the task TWICE (only 1 instance but I need to kick it out a second time), THEN the computer will shutdown completely.
Any ideas what to look for?

Thanks for the help!

A:XP SP2 will not shutdown or restart

Welcome to TSG....

Let's make sure your computer is clean.....

To download HJTsetup.exe from TrendSecure To Download HijackThis go to the following at the File Repository
Click on the link below to Download HijackThis Self Installer:


Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the right of their name should take a look at your log - please be patient.

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Hey, can anyone help? I received my new computer yesterday but there is one problem. Whenever i shutdown or restart the computer it freezes on the Windows is shutting down screen. Its either very slow or just wont do anything. Please Help! Its Windows XP btw

A:Shutdown and Restart

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When I shutdown my computer, it actually only restarts it. What is going on here? (Note: Restarting my computer by pressing the actual restart button is still restarting the computer)


A restart on power shutdown indicates that a serious error is occuring in the shutdown process.

Disable the auto restart and you should see a blue screen error. Write it down and post it back here for help on fixing it.

Usually its software related.

Control Panel - System - Advanced - Startup and Recovery/Settings - untick "Automatically restart"

You will need to hold the power switch in for 5 seconds to power down at the blue screen.

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How is everyone shutting down or restarting. The only way I see is to log off then shut down from there, am I missing something. I've had to add them to the desktop context menu because I cant find them lol



Hover to left bottom corner to open the Start menu. Press Settings and it will open an panel at the right side. From here you can shutdown/restart/sleep.

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hi somethin happened to my laptop and now i cant reastart or shut it down, i always have to do it by holding the button for 5 seconds. i've scanned it but no viruses, did a disk defrag doesnt help, did a memory check everythins fine. i dont know what to do. any suggestions? thanks! btw i have vista home and i tried shutting it down with the CMD, but it still doesnt do anythin.

A:cant restart or shutdown

hi player123,

do you mean you clicked on shutdown or restart but nothing happens? does it hang or something?

btw, what laptop is this?

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I am running XP on an EMachine computer and was working on it last night and it ran fine. This morning I went to turn it on and it tried to start up (I could hear the fans and power supply turn on) but right before it got to the point of where the blue welcome screen shows, it automatically shutdown. What could cause this and how would I go about fixing it.

A:Help! XP Shutdown and Won't Restart

Try pulling the memory out and putting it back in. Of putting different memory in.

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SInce I recently flashed an updated BIOS to my cmos, I have been unable to shutdown the PC without it restarting. Any ideas?, I have run out and am very tempted to go back to my backed up BIOS. I am in touch with esupport but they are slow in coming up with a resolution.

Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX (DirectX 9.0c)
Computer Name BLUESKIES
User Name Gwilym

CPU Type AMD Athlon XP, 1245 MHz (12.5 x 100)
Motherboard Name Unknown
Motherboard Chipset SiS 735
System Memory 1024 MB (PC3200 DDR SDRAM)
BIOS Type Award (05/12/06)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Video Adapter MOBILITY/RADEON 9200/9250 (128 MB)
Video Adapter MOBILITY/RADEON 92... Read more


Hello Slider6542, welcome back!

Do you have a copy of the old BIOS? When you flashed the new BIOS, did all go right, or were there issues doing so? Did you reset CMOS after you flashed the BIOS?

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Running WIN XP Pro...
When I shutdown the machine goes through shutdown process and then immediately restarts...
I have to hold power button down at the "right" moment to get power off...
I've looked all the suspect places but can't see an issue...
Event log has been initiated for Shutdown and I don't see any errors reported...
Any suggestions welcomed...
thanks in advance

A:Shutdown immediate Restart

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.
Download Autoruns and Autorunsc
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

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have an abit kd7 andd xp 2400 was shutting down properly. now,goes through shutdown but restarts. will shutdown properly in safe mode.

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I've searched this problem everywhere. But, nothing ever fits my exact problem.

So, my gateway desktop (FX6840) seems to (after being on for a while) restart even though I hit the shutdown button, and the shutdown seemed spotless. But, after it comes back up and I shut it down using the same button, it shutdowns the exact same way, but doesn't restart. Odd, I know.

No errors, nothing to build from. So I figured this question would be best answered from experience rather than a problem solving technique, since I would have no idea where to start from.

Windows 7 (up to date)
Intel Core i7 processor
8GB of RAM
ATI Radeon HD 5750

Gladly will post any other information if needed. Any help is greatly appreciated, thank you.

A:Restart after shutdown

Check the Wake-on-LAN and similar settings in the BIOS.

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when i tell my computer to shut down for some reason it restarts it self aagin ????????????

Anyone know y??
Thanks ipatriot


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I found a solution to this problem at least for p5Q deluxe motherboard and since it took me weeks to figure it out after countless hours on the web and event viewer I thought I might try and save some other people a lot of headaches and post what worked here. First what didn't work updating drivers, updating the bios and finally a clean reinstall of Windows. What did work? Clearing CMOS RTC RAM on the motherboard which basically sets the bios back to the original minus the glitch. Then updating the bios to the most recent Bios update I finally came across this on the ASUS forums. I can't believe I did all the above before I tried this but there you are live and learn. Hope this helps others a whole lot of unnecessary reinstalls.

A:Restart on Shutdown

Thank you very much for posting, and welcome to the Vista Forums! I am sure that this will help the desperate Google Searcher!


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Im just having one problem with win 10
The restart shuts down my computer and I don't have this problem on linux mint
can someone point me to a solution.
I have tried to turn off hibernation and it seemed to be working for a little while ,but now it just shuts down in a sleep, and the fans are running,having to push the reset button.

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When I restart or shutdown, it goes through the motions of shutting down, taking it's sweet time, but then goes to a black screen with the arrow curser visable. I have to power down with the off button. This strated after a virus was obtained. I eliminated the virus with spysweeper, but the problem still remains. I don't know if this will help you trouble shoot this problem, but ctrl alt del will not bring up windows security instead of task manager. Hmmm...any ideas?

A:I can't shutdown or restart

well you might still be infected. i would post over at this link http://www.techsupportforum.com/f50/
and follow these steps first before posting. http://www.techsupportforum.com/secu...oval-help.html

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Hey i dont know why , but my comp started to shut-down or Restart by itself, and i dont added new hardware or something else.

Scanded with differents Antivirus,,Registry Repairs but still with the problem.

Maybe a problem with the Board,Bios,Hardware, or just Windows fuc*up...

BIOS Date: 05/11/00
BIOS Type: Award Modular BIOS v4.51PG
BIOS ID: 05/11/2000-VP3-586B-8669-2A5LES2BC
OEM Sign-On: 5EMA+ Family-1EA1
Chipset: VIA 82C597 rev 4
Superio: SMC 669 rev 3 found at port 3F0h
OS: Win2000 SP4
CPU: PENTIUM-MMX 233 Mhz MAX: 266 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 128K
Memory Installed: 256 MB
Memory Maximum: 512 MB
Memory Slot 01: 64 MB
Memory Slot 02: 64 MB
Memory Slot 03: 64 MB
Memory Slot 04: 0 MB
Memory Slot 05: 64 MB
Memory Slot 06: 0 MB

A:Shutdown or Restart By itself !!!

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I have been having to configure the machines diffrently on my small network over the last week with the introduction of our proxy server and firewall, I have been changing various settings on servers and workstations and something unexpected has happened on a few of my workstations.
Basically a user would normally click on the start button and shutdown the pc at the end of the day
but the option to shutdown and re-start no longer appears
What is it that I have altered to change this, I havent changed any security or access settings?
The items that I have changed are: Put in a DNS server address, giving IE5 a proxy server address, set the DNS server to forward to an external DNS range if needed and thats about it!
The odd thing is not all pc's have lost the shutdown options just some!!
any ideas?

A:shutdown,restart options gone

What OS? In NT and W2k, maybe XP, when you press CTRL+ALT+DEL you are presented with 6 options including the shutdown option. Is that still there? I had this happen only once, and I am assuming that a hacker did it. I have w2k and it also seemed to remove my priviledges. Once I rebooted, everything was back to normal. I have changed firewalls to Agnitum and have not had a problem since.

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This is a pretty popular question, I know...
The following are the steps I've taken thus far:
Set the ClearPageFileAtShutdown value to 0
Ensured the Network Cards have the Wake deselected
Utilized the User Profile Hive Cleanup Service
Flashed the BIOS to the most recent version
Removed all the viruses, spyware, and adware Norton, McAfee, PCTools, and Panda could find.
Defragged the drive...twice
Used CCleaner to fix registry issues
Removed all unnecessary programs, registry traces, and startup processes
Set AutoEndTasks to 1
Set EnableAutoLayout to 1
Set AlwaysUnloadDLL to 1

...and this is the point where my limited knowledge hits a brick wall. After all those steps and hacks, the restart/shutdown process still freezes at "Windows is now shutting down..."

Does anyone have any suggestions for covering a step I haven't? I'm trying to get the point where I can just reinstall the OS, but when the system won't restart......

A:Restart and Shutdown Freeze

I recently discovered that taking my battery out, and running the computer off an adapter makes it run surprisingly fast, but I'm still experiencing the restart/shutdown problem...I also discovered it occurs when I simply try to log off/switch profiles.
This computer works very well otherwise...once I get past this hump, it'll run like it's near-new...I don't like the prospect of leaving it on constantly...[lol]

Also, I'm sure it would help to know that I'm trying to fix an Acer Aspire 3620 laptop...friend bought it on eBay for $125...

I can see why they wanted to sell it.

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The drop down menu when i click the power button shows three options i.e shutdown, restart and sleep but out of three my laptop is responding to only sleep option.....no response for balance two options.Can anyone help and tell me the solution to resolve this issue . 

A:why i am not able to shutdown or restart my acer l...

There can be several reasons for unable to shutdown or restart your Acer laptop from the start menu or you can say power button on the screen. To help you troubleshoot the issue, please follow the instructions given below:- First of all, you need to check if any settings are configured in windows for Power Management in the control panel.- You can reset the Power Management settings to default:- Press ?Windows? key + ?R? key on your keyboard.- In the Run box type ?Control Panel? and hit Enter button.- Search for ?Power Options? and select Power Options from the results.- Click ?Change plan settings? next to the plan you wish to reset.- Click ?Restore default settings? for this plan, then click Yes.- Restart or Shutdown the system and check if you are able to perform it from start menu. If issue persists, You may have an application or process running in the background that is not shutting down properly. Close all tray applications that you can, make sure you close all programs first, and try again. If that works, you need to see what you have installed that may be causing this. Hope this will help you.

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QuadCore Intel Core 2 Quad Q6600
Asus P5N32-SLI Premium
2048 MB (DDR2-667 DDR2 SDRAM)
OS: Windows XP
Video Card: BFG 8800GTS OC2 640 MB
Power Supply:BFG 650 WATT

Every time i shutdown, restart my computer from windows, my monitor shuts off, so does mouse and keyboard but processor fan and mobo are still all running.

I am not sure if this is a hardware problem or what, help would be appreciated.

A:Shutdown, Restart PROBLEM!!!

Do you have any other devices connected to the computer at shutdown time?

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I've got the slight problem that i cant shutdown or restart my computer from the start button can anyone please help me out with this problem

A:cant shutdown/restart computer

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hi there,

Running XP Home, SP2 on 850MHZ AMD Athlon 20GB, 9GB Free with 384mb RAM 100mb currently free. Got Broadband 29/11/04. Since then strange things seem to be affecting my system.

The main thing that is bugging me is that when requesting the Shutdown or Restart options it takes my computer about 2 minutes to respond ?

Also Disk Defrag just won't complete. The analyze option advises no de-frag is necessary but I doubt it. Previously I would de-frag at least once a month. Any ideas ?

I have other issues ongoing mainly adware/malware eg WildTangent, WToolsA, WHSurvey which I am dealing with however, any advice on the main topic would be appreciated.

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When i first installed XP Home it was fine. But after i downloaded tweaks and stuff it became real slow and i don't know what i did. Now my restart takes prob longer then 5 min.... Anyone know of a way i can speed it up and the shutdown time?

A:Slow shutdown and restart

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When I am on my computer I go to Start and where the buttons for Shutdown, Restart and Stand-by are no longer there. I am also unable to look at pictures when I am in Windows Explorer. I also noticed that I can only save images as .art and .bmp. I have tried virus scans, didnt work. Please help

Im on Windows XP Home.
Tell me if more specs are needed...

A:Can't Shutdown, Restart or Stand-by.

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Windows 2000 Professional

One of our machines does not have an option to shutdown or restart, the only option available is for the user to log-off.

I have administrative rights to this machine. Was there a hack that transpired or was it a virus? I could not get the NIC working since somehow when I got there the NIC has an exclamation mark in Device Manager -- that's why I can't update the virus definitions

I hope someone has encountered this so we can avoid a total re-install.

A:No Option to Shutdown or Restart

If you do an ALT-CTRL-DEL, do you have the shutdown option there?

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this shutdown was initiated by
the system process
terminated unexpeciedly with status code
the system will now shutdown and restart
other codes
DLL C:\WINDOWS\nem220.dll is not valid

A:XP system shutdown&restart

I think you might have the lasser virus, if so you'll need to get the patch from Microsoft. get all available patches. enable xp's firewall in services

hi, i've atttached a zip file of the saaser fix, unzip it and run it.

this is the link for microsoft's tool. direct link



this link gives info in trying to stop the computer rebooting all the time, so you can get to microsoft and get the patches.


hi, welcome to TSG.

Note: Anyone running Windows XP and ME should turn off system restore
to avoid reinfection while deletion of spyware, viruses etc is being
enacted by spybot's search and destroy and adaware etc.!

go to this site and download these tools and once you get both
adaware and spybot, update both of them.Set adaware to deep scan and
Delete everything adaware finds and delete what spybot finds marked in red.
With cwshredder close all browsers and programmes and select the fix button.

Save hijack this to it's own folder, and click scan then save the log
and post it here so we can take a look at it for you.
hijack this
. cwshredder
. SpyBot search and destroy
. AdAware


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Whenever I shutdown my computer, it automatically restarts after a few seconds and I have to manually press the power button to turn it off. I've included my SF Diagnostic Tool results, please help me out if you have time. It's not urgent, but it's quite tedious. Thanks.

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