Over 1 million tech questions and answers.

P70 - Lenovo Vantage - (certain) Lenovo System Updates repeatedly failing

Q: P70 - Lenovo Vantage - (certain) Lenovo System Updates repeatedly failing

Hey all ... here is a screenshot of the current state of affairs: Note: this is the Win 10 Pro 64-bit OS, Version 1803 ... Windows Update is ' ... up to date'. I have tried various Lenovo Vantage Critical / Recommended / Optional update selections (in their respective groups and / or alone) and re-booted every time following failed system updates ... I cannot seem to break whatever log jam is occurring here. I thought perhaps trying the IME 11.6 Firmware - 10 [64] - V.11.8.55.3510 update alone, or, the ThinkPad BIOS Update - 10 [64] - V.2.26.1.18 update alone (they are both 'Reboot Required' updates) might get me past this issue, however, so far, no joy. There is a 'Fully charged (100%)' battery installed in the system. Thanks for any insights offered, FFF P.S. I would also be interested to find a Lenovo drivers list of older Synaptics Pointing Device (ThinkPad UltraNav / Touchpad) drivers for my P70 machine ... does such a historical driver resource exist? The reason being, the more recent touchpad drivers are unsuitable for me ... too sensitive / 'sticky' (adjustment of various touchpad settings doesn't cure the usability issues) ... I much preferred the behaviours of the earlier drivers but can now only Roll Back to Driver Version: 19.3.4.202 (16-Jan-18) ... I'd much rather use the July 2017 driver version, whatever the version number was (possibly 19.3.4.112).

Read other answers
RELEVANCY SCORE 200
Preferred Solution: P70 - Lenovo Vantage - (certain) Lenovo System Updates repeatedly failing

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 105.2

My HP VR (Windows Mixed Reality) Headset has stopped working after ThinkPad updates, and now getting this error whenever I lunch windows mixed reality: Check your display cable: Make sure your headset's display cable is plugged in correctlyError Code 1-4Laptop Model: T580 ThinkPad LENOVO 20L9CTO1WW (U3E1)Operating System: Windows 10 Pro 64-bitGraphic card: NVIDIA GeForce MX150  System Update History in Lenovo Vantage:1- Intel Management Engine 11.8 Firmware - 10 [64] - V.11.8.60.3561 oSuccessfully installed on 2/6/2019 at 10:42 PM2- Lenovo USB Selective Suspend Patch - 7/10 [64] - \/.1.0 oSuccessfully installed on 2/6/2019 at 10:42 PM3- ThinkPad Hotkey Features Integration Package Setup - 10 [64] - V.9.0.4.0 oSuccessfully installed on 2/6/2019 at 10:42 PM4- Intel Graphics Driver (Windows 10 Version 1703 or later) - 10 [64] - V.25.20.100.6472 oSuccessfully installed on 2/6/2019 at 221 PM5- NVIDIA Optimus Display Driver - 10 [64] - V.24.21.13.9836/24.20.100.6344 oSuccessfully installed on 2/6/2019 at 2:14 PM6- Intel Management Engine 12.0 Software - 10 [64] - V.1828.12.0.1152 oSuccessfully installed on 2/5/2019 at 639 AM7- Lenovo Intelligent Thermal Solution Driver - 10 [64] - V.1.0.1.267 eSuccessfully installed on 2/5/2019 at 639 AMI reinstalled WMR app and also reinstalled latest NVIDIA GeForce MX150 driver from NVIDIA website manually. Still getting the same error In Device Manager under "Monitors", the "Mixed Reality headset" monitor is NOT presented.&nb... Read more

Read other answers
RELEVANCY SCORE 104.4

I have been wondering why there are two methods to get updates for my X1 Extreme.One update method is via the Lenovo Vantage application (under Windows 10 Programs)The other method is to go to the Lenovo Support page (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...); I used the full URL with model number, but you can also use the main support page and use 'Dectect Product' which uses Lenovo Service Bridge to detect the laptop model and serial #. I have used both, but am probably going to stick with Lenovo Vantage. Which method are most of you using? PSell is similar in this regard. They also have multiple update apps / methods for some reason. 

Read other answers
RELEVANCY SCORE 99.2

Should I be getting my drivers from Lenovo's site or Lenvo Vantange system? I always check Lenovo's site for new drivers because I never use Lenovo's vantage system but I have seen some people say that Lenovo Vantage system has newer drivers. Is that true?

Read other answers
RELEVANCY SCORE 92.4

Hi,I cannot install any update using lenovo vantage. When Vantage finds a new update, it downloads and install it (vantage says the install was successful) and asks for a reboot. I reboot the system, and everything is as the installation was never done. The piece of software is still the old version, and vantage asks again to install the same software update.It did it for every update, not just a specific one.I updated vantage to the last version but it didn't work. I tried by disabling the antivirus (AVIRA) but it didn't work. Any idea? 

Read other answers
RELEVANCY SCORE 91.6

Lenovo Vantage is stuck at 23% installing 11 updates on my ThinkPad L380 Yoga, as shown below:
 
 
<image removed>
 
The app hasn't crashed; the progress bar just isn't moving What should I do? Rebooting and/or killing the installation sound like bad ideas off the bat. Thoughts?
 
 Moderator note: image containing serial number removed to prevent abuse.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

A:Lenovo Vantage stuck at 23% when installing updates. What should I do?

Hi,
 
I don't have an answer for you but any chance there's something requiring user confirmation popped behind the Vantage window?
 
I've removed your image since it contains the laptop's serial number.  If you'd like to repost it, please obscure the SN.
 
Z.

Read other 1 answers
RELEVANCY SCORE 90.4

Hello Forum, I installed Lenovo Vantage on my X1Y3, but I just realized that it's not pulling updates from Lenovo appropriately. For example, right now these are the updates available on Lenovo support site that I have not installed, but Lenovo Vantage is saying my system is up to date. Is this normal for Lenovo Vantage?  BIOS Update Utility for Windows 10 (64-bit) - ThinkPad X1 Yoga 3rd Gen (types 20LD, 20LE, 20LF, 20LG)1.12, 24 Apr 2018Intel Thunderbolt software for Windows 10 64-bit - ThinkPad P52s, T580, X1 Yoga17.3.73.350, 20 Apr 2018Intel Gigabit Ethernet Driver for Windows 10 (64-bit) - ThinkPad P52s, T580, X1 Yoga12.17.8.7, 23 Apr 2018 Thanks a lot for your help!

Read other answers
RELEVANCY SCORE 89.6

This is a first - just rebuilt a 3+ year old Yoga 50014ISK with a clean install of Windows 10 Pro, Windows 10 updates and come to install Lenovo Vantage. Except it won't install any updates which is unusual. I suspect it's because it can't find the product number as shown in the screenshot below. I'm not too worried as this laptop is only been used for remote support at a client site and running some backup software. The Windows driver updates are going on fine. But just wondered if why this has happened and whether it's possible to fix. 

Read other answers
RELEVANCY SCORE 87.6

 Device Make: ThinkPad P52,  Product Number: 20M9CTO1WW BIOS: N2CET39W 1.22 Performance changed after Lenovo Vantage updates (including BIOS and firmware updates). Out of the box, this did not happen. After updates, this consistently happens. Every boot the P52 starts 3 times before successfully showing the Lenovo splash screen and loading into Windows 10. By starting, I mean keyboard LED lights turn off, HD clicks off, indicators turn off. It looks and sounds like it is restarting from a power-on state. On the third start the P52 successfully splashes the Lenovo screen and loads Windows 10. P52 runs great. Lenovo Vantage diagnostics have never shown an error.  Resets happen at early boot time before the Lenovo splash screen so it is hard to believe it could be Windows 10 or drivers related as it happens too early in the process. Lenovo service has exchanged SSD. Tried with and without HD. No change. Any ideas? 

Read other answers
RELEVANCY SCORE 86.8

Hello, This functionality has never worked, even when new.  Lenovo Vantage tells me my S/N is invalid and then gives me a different BIOS value every time I run the program.  I suspect this is why the Update functionality doesn't detect anything new for my device (I can see newer drivers on the website).  Also, the auto-detect on the website does not work either.  The Automatic Driver Update scan fails (An error occurred while downloading packages.).  There's another place on the site that lets me try something, I forget where.  That didn't work either because it couldn't recognize my device. Is there anything I can do to get this functionality to work?  I don't want to factory reset the device just to try this, especially since it never worked before.  Worst case is that I'll manually apply the drivers--and there probably won't be any more new ones going forward--but that's annoying. Thanks

Read other answers
RELEVANCY SCORE 86.4

About a month ago i went on lenovo vantage and found the cool and quiet/intelligent cooling options successfully. Now when I went to lenovo vantage to find those options, they had disappeared and I can't access or find them at all. I already uninstalled and then installed lenovo vantage to see if it would help, but it still doesn't come up. 

Read other answers
RELEVANCY SCORE 86

hi.i was using my computer with battery conservation on a few days ago but next day i used the pc i couldn't use it. i losed that option and i really need it because i need to use my computer all day does anyone know what can i do?i already tried to reinstall the drivers and lenovo vantage too and nothing


























Capturar.PNG ?70 KB

Read other answers
RELEVANCY SCORE 86

I read other posts and none specifically addressed this for the 920 and the use of what is actually a good Lenovo config tool seems to be poorly documented.   I would think it would be the same for any Yoga model with Windows 10 and Lenovo Vantage installed.   I can't seem to find a version for Vantage, so hopefully this works on all versions.    1) Find and open Lenovo Vantage on your machine (use Cortana if needed).   This is the Responsive view and yours may look different...don't worry, options are the same.  Click on Hardware settings  2)  Click on Input (again, responsive view...whatever view you have should have this button labeled the same)  3)  This will open the Hardware Setting - Input UI.   Under 'Function Keys' click on the one that is labeled 'F1-F12' (should look like below, highlighted in blue) to make that the the Function the default setting for those keys...to further clarify: it will now be a Function Key (F1-F12) by default.    With this change, you will press the FN+ one of the function key for the Hot Key option (e.g. FN+F1=mute/unmute, FN+F2=volume down, etc.)     4)  Your change is already saved, so you can now X-out (click X in the upper right) of the pop-up windows created by that were created   

Read other answers
RELEVANCY SCORE 86

Hello, my Lenovo Vantage Tool just updated and now unfortunately my battery gauge icon in Taskbar is gone.Is this feature no more available in the new version?I also tried the taskbar right click way (described one year ago) but didnt find anything in Vantage or the taskbar menu. Thanks and regards

Read other answers
RELEVANCY SCORE 86

Hello i downloaded and installed lenovo vantage and lenovo setting app on my lenovo thinkpad x1 carbon (2nd generation) having windows 10 pro but both apps run for 5 to 7 seconds and closes automatically without doing anything. please tell me some solution.All my driver and software are up to date and i also downloaded new version of lenovo system interface 1.1.16.0 from lenovo support. and lenovo vantage and lenovo settings app are also updated. Please tell some solution to overcome this!

Read other answers
RELEVANCY SCORE 86

hello,I want to keep my computer battery intact because I do not move it so much and my laptop (lenovo v310 15-isk) battery is built-in .so installed lenovo vantage to enable conversation mode but i did not found power setting in hardware settings .i only found audio settings.how can i fix that problem and enable conversation mode.thanks.

Read other answers
RELEVANCY SCORE 85.6

Just bought my 920 I already have a 910. When I try to do system updates from Lemovo it fails halfway throught.When I go to Lenovo website it fails, it isays incorect version of TVSU. I have loaded everything, created a new account, and reimaged, but I can not get Lenovo to check for updates on the 920

Read other answers
RELEVANCY SCORE 85.6

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

Read other answers
RELEVANCY SCORE 85.2

Hi, System Update 5 popped up this AM and wanted to search for updates. I allowed it and none were found. No problem there, my question is, hasn't Vantage replaced System Update? In other words, is SU5 needed on my P1? TIA!





P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 ProT450s & X201t & M93p, too

Read other answers
RELEVANCY SCORE 84.8

In this first screenshot of Lenovo Vantage running under Windows 10 (64) on my X1 Yoga (1st generation), please notice where it says that I need to install Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105.  However, in the second screenshot, please notice where the Installation History shows that Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 was successfully installed already. Everytime I boot up and run Lenovo Vantage to check for updates, it tells me that I need Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 so I let it install it. Everytime I install it, the installation appears to be successful and my computer reboots, but then after rebooting, Lenovo Vantage again tells me that (1) I need it, (2) I already have it. This is crazy.  In the third screenshot (looking at Windows Device Manager) I see the Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A. The fourth screenshot shows that it is disabled.  I will enable this and then retry to install the updated. I'll report back in a second posting on this thread whehter it works.  (I would leave this posting open and finish it later, but I'm afraid it woud all be lost when I reboot).   

A:ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

After enabling the driver in Windows Device Manager, then again trying to update, the update was successful. After another reboot, Lenovo Vantage no longer show that this needs to be updated.  I'm no programmer, but it seems to me that the Lenovo Vantage update program ought to be able to see whether a driver is disabled and to tell the user to enable it in order to allow successful of updating of the driver. My 2.

Read other 1 answers
RELEVANCY SCORE 84.4

Not sure if I'm using the right term but while either of these programs are checking for updates, cursor focus is contanstly being pulled to either the app itself or the numerous background processes it seems to be opening. Seems minor but this means you literally can't multitask or do anything requiring typing while checking for updates, because your cursor is constantly being moved out of whatever you're trying to do.  This is especially a problem because of how long the scans take to run.Few addl questions: - Are these two apps doing the same thing, and if so, why are there two of them?  Just noticed the 'System Update' one today, Vantage I have had since purchase - Why are there numerous 'Setup' popups being generated in the background while these programs scan? (see photo attached). If you Alt-Tab during the process, you can see many exe / software shell things opening and closing (is this what pulls focus away?).  - Is there anyway to fix these programs so they run truly in the background?  Can't imagine it's a big ask to clean these up a bit. Thanks!





ThinkPad X1 Carbon 6th 20KHCTO1WW w/ Intel(R) Core(TM) i7-8550U

Read other answers
RELEVANCY SCORE 83.6

I can't seem to get the System Interface Driver loaded, always get a failed-network error. Any help appreciated

Read other answers
RELEVANCY SCORE 83.6

after i choose for the option in lenovo vantage battery to keep it between 55/60% now i can't turn it of because i can't open the lenovo vanatge settings .... any way to turn it off ? 

Read other answers
RELEVANCY SCORE 79.2

Hi, I recall reading some posts that  a technican or Lenovo changed the version of Vantage to Exterprise and the user's problem solved. Something like that. How do we get the Exterprise version? What advantages does it has over the standard vantage?

Read other answers
RELEVANCY SCORE 78.8

Hi, I can't get the latest windows 10 updates to install, they download, fail, revert changes, and repeat the cycle.  I've tried:- windows update assistant- updating the lenovo system software - have tried a bunch of forum post solutions with others having similar problems Maybe my X1 carbon thinkpad is too old? Any suggestions??? -----------------------------------------Laptop Specs:X1 Carbon 1st Gen (Type 34xx) Laptop (ThinkPad)Serial Number: R9T43N2Machine Type Model: 3443CTOOperating System: Windows 10 (64-bit)------------------------------------------ Infinite install loops Error messages

Read other answers
RELEVANCY SCORE 77.6

Hello

Frustrated with trying to fix this myself and thought I would turn to the forum for some help. I have been unable to install KB 2929437, KB 2871997, or KB 2830477 either as a group or individually. The error codes are all different and are below:

KB 2929437: error 8007054F
KB 2871997: error 80070490
KB 2830477: error 80070BC9

Since this started, Windows Update was able to install several other updates but not these three for some reason. I have run the System Update Readiness Tool and the SFC scan without change in the errors. The SFC scan continues to show corrupt files but is unable to fix them.

Problem #2 - I also appear to be unable to upload the zipped CBS log and continue to get internal server errors from the website when I try to attach the file. I would be happy to do so if anyone knows a way around this.

Thanks in advance!

sam

A:Windows update repeatedly failing with 3 updates

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CBA files, for a number of reasons)

Read other 9 answers
RELEVANCY SCORE 77.6

We have been working on a Windows 10 1903 build and have noticed that Lenovo System Update is throwing up the following error:'An error occurred while gathering user information.'This has worked perfectly on previous Windows 10 builds and I can confirm I am running the latest version (5.07.0088). Does anyone have a potential solution or is anyone seeing a simmilar type of issue in their environemnt?Thanks!

Read other answers
RELEVANCY SCORE 76.8

Hello All,

I work at a company with over 350 workstations and we are currently having some issues with Windows Updates on many of our computers. They all show that there are 3-4 updates important updates to install, but all of them end in a failure. I have tried many different things to fix the situation. Renaming the SoftwareDistribution folder and trying the updates again has no affect.

However, I did find (after disabling the Windows Update service, deleting the WindowsUpdate.log file, and re-enabling the service) that the C:\Windows\WindowsUpdate.log shows the following:
2013-10-07 16:04:31:188 492 1594 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2013-10-07 16:04:31:188 492 1594 Misc = Process: C:\Windows\system32\svchost.exe
2013-10-07 16:04:31:188 492 1594 Misc = Module: c:\windows\system32\wuaueng.dll
2013-10-07 16:04:31:188 492 1594 Service *************
2013-10-07 16:04:31:188 492 1594 Service ** START ** Service: Service startup
2013-10-07 16:04:31:188 492 1594 Service *********
2013-10-07 16:04:31:188 492 1594 Agent * WU client version 7.6.7600.256
2013-10-07 16:04:31:188 492 1594 Agent * Base directory: C:\Windows\SoftwareDistribution
2013-10-07 16:04:31:188 492 1594 Agent * Access type: No proxy
2013-10-07 16:04:31:203 492 1594 Agent * Network state: Connected
2013-10-07 16:04:31:203 492 1594 DnldMgr WARNING: Failed to delete old install directory at C:\Windows\SoftwareDistribution\... Read more

A:Windows Updates Repeatedly Failing on Multiple Computers

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

Read other 5 answers
RELEVANCY SCORE 74.4

Hi everyone, Yesterday I did a complete system restore (to factory state) of my X1 Carbon 5th Gen system.  Following the restore, I use Vantage to search for Lenovo updates - and it only finds 3 optional updates, but ZERO critical updates.  Then I run Windows Update and it also finds ZERO updates - says my system is up to date, even though the only updates it has installed are Malicious Software updates. It even keeps dropping the wifi connection, despite the wifi being perfectly stable. Have I completely destroyed this system?  Below are screen shots of the Vantage window with the BIOS and product number.  I've never had such an issue like this after a full system restore.  Thanks! 

Read other answers
RELEVANCY SCORE 73.6
RELEVANCY SCORE 73.6

When I want to determine the rate at which the battery starts charging, I can not find the icon  in lenovo vanatage    

Read other answers
RELEVANCY SCORE 73.6
RELEVANCY SCORE 73.6

Que paso con Lenovo Vantage????? No funciona y queda desconfigurada en  la pantalla!!!

Read other answers
RELEVANCY SCORE 73.6

Hi there,I am a Lenovo new player. I have a question ragarding LENOVO VANTAGE APP. When we perform the application, we could find out some information like "System Status", it list out some information (Memory, CPU etc... ) with Green Light or Red Light. my question is what the Green or Red indicator light mean??? 

A:Regarding Lenovo Vantage

Hi Hilfiger1014! Congratulations to your new Lenovo device and welcome to our forums community. Where did the red light indicator appeared? Did you run a hardware test? If yes, can you send the screenshot of the result to us? A red light after a hardware test pertains to an error message wherein there is a possibility of a hardware failure. For more information about the application, you can check this link: https://support.lenovo.com/us/en/solutions/ht505081.

Read other 2 answers
RELEVANCY SCORE 73.6

Hi everybody.My computer failed to boot upIt is stuck on the black screenI have reinstalled windowsAnd now I can not log into app lenovo vantage I clicked signin, it appears the following errorcan you help methank you.Machine Type Model:20FAS4TP00

Read other answers
RELEVANCY SCORE 73.6

i have downloaded and installed both the lenovo companion and settings app but after the install and start it links me to update the apps after which i get this code An error occurred while processing your request.Reference #132.4e24db17.1507324500.1229536e if the z series r not included what alternatives do i have to the lenovo suite that i use to have with this before i upgraded to win 10

Read other answers
RELEVANCY SCORE 72.8

I have T430 which was originally designed with thinkvantage application instead of lenovo vantage (either the deployment version or the UWP/windows store version). Will the thinkvantage button continue to work with windows 10 to open lenovo vantage? Is the T430 even compatible with lenovo vantage or must I use the old application? Thanks in advance.

Read other answers
RELEVANCY SCORE 72.8

Hi, May i know why my lenovo vantage UI is greyish black (below) while  others on the forum is blue UI? Thanks

Read other answers
RELEVANCY SCORE 72.8

Have been using Lenovo Vantage on my P50 for some time and it seems that it cannot figure some that there are some newer drivers that need to be installed.Had to install some drivers manually, after downloading them from Lenovo website.Am wondering what would be tips and tricks to reset Lenovo Vantage. If it needs to be uninstalled and installed what should I keep in mind, any gotchas? Thanks,

Read other answers
RELEVANCY SCORE 72.8
RELEVANCY SCORE 72.8

?12-10-2018 08:28 AM - last edited on ?12-10-2018 08:36 AM by  Majestichave ploblemer with lenovo vantage on my y70-70 latop get error message: vantage has encountered a ploblem restart the machine and try again if the pause continues, click the installer key below to install or updatelenovo system interface driverHave tried most but does not get it open

A:lenovo vantage error

have ploblemer with lenovo vantage on my y70-70 latop get error message: vantage has encountered a ploblem restart the machine and try again if the pause continues, click the installer key below to install or updatelenovo system interface driverHave tried most but does not get it open

Read other 1 answers