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Laptop stuck in logging off - Please help

Q: Laptop stuck in logging off - Please help

Dell Inspiron 1525 - Windows Vista

Yesterday I tried to turn off my laptop, but it got stuck in the "logging off" process.
I turned off manually and turned it on again, but when it starts it says Resuming windows,
and goes back to the logging off stage...
Please advice.
Thanks!

RELEVANCY SCORE 200
Preferred Solution: Laptop stuck in logging off - Please help

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A: Laptop stuck in logging off - Please help

That problem was addressed at this forum and the poster did get a fix. Worth a try I suppose.

http://forums.techguy.org/windows-vista/938699-laptop-stuck-shut-down.html

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RELEVANCY SCORE 64

I have a new Dell Studio 1737 with vista + SP1.

This evening I downloaded Ad-Aware- Aniversary Edition.

After succesful installation it did an automatic restart.

There were a couple of other files running at the same time.

It has gone into the logging off mode and is now stuck there with the disc lamp flashing from time to time.

After some 20 min I switched off the power and restatred it again.

Went throught the initial start up but then srtaight to the Logging Off mode again.

It has now been like this for an hour.

What the hell has happened and what can I do.

I am not an IT/computer expert

A:laptop stuck in Logging Off mode

hi i suggest you read this and follow the instructions http://windowshelp.microsoft.com/Win...904a11033.mspx once in safe mode go to start control panel it should be either programs and features or programs uninstall a program and remove ad-aware then restart your comp and see if that sorts it it may have been a conflict with this program and something else but if you reinstall do not have anything else running just to be safe

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RELEVANCY SCORE 62

Problem: 1) When shutting down, the laptop gets stuck at the screen which shows "logging Off" and sits there hours at a time and never shuts down 2) Cannot access the internet....when you double click on the internet explorer icon, see that the cursor changes from only arrow to arrow with circle and sits there. cannot hookup the internet or open the browser.What i have done so far:1 ddr.scr and the following output ( For some reason, the Attach window does not open. It looks like lots of activity going on on the hard drive but no results, so no Attach.txt)DDS (Ver_09-06-26.01) - NTFSx86 Run by Kehi at 22:27:32.20 on Tue 06/30/2009Internet Explorer: 8.0.6001.18702Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.1014.258 [GMT -4:00]AV: Kaspersky Internet Security *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}SP: Kaspersky Internet Security *disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exeC:\Windows\system32\svchost.exe -k rpcssC... Read more

A:Laptop stuck at "logging Off", Cannot open windows explorer, other problems

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 62

OS: Microsoft Vista Home Premium

System: Toshiba Laptop Model A205 - S5804

Problem: 1) When shutting down, the laptop gets stuck at the screen which shows "logging Off" and sits there hours at a time and never shuts down

2) Cannot access the internet....when you double click on the internet explorer icon, see that the cursor changes from only arrow to arrow with circle and sits there. cannot hookup the internet or open the browser.
What i have done so far:

Got a detailed checkup from the malware forum and nothing found. So the thinking is that this is
OS related.

Thanks

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RELEVANCY SCORE 59.6

Ever since I caught the Xp AntiVirus 2008 randomly on startup and have removed it, MBAm prompted to remove something on boot so I clicked yes. Then my computer was stuck On Logging Off.. for a really long time so I had to hold my power button because I didn't have a restart button. Then everything was normal except when I typed my password and pressed enter, my computer was loading my personal settings longer than usual. Then I came to my desktop with no icons and no startbar. All I could see was my desktop. So I went onto Task Manager and clicked New Task then explorer. Is there a way to fix those two problems pernamently? (I have checked the registry for Shell and made sure it said explorer.exe but it already did!?!?!)

A:Computer Always Stuck On Logging Off When Logging Off, Restarting And Shutting Down

Have you done a good check for malware?Typically, there are system issues after infected users think they have "removed" the malware. The malware may be gone, but some residual system effects may remain.Just to be safe...and to get advice/suggestions from those who normally deal with malware situations and the aftermath...I suggest posting at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ If you've already done such, it helps to know that.Louis

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RELEVANCY SCORE 50.8

So I installed updates earlier today and when I try to restart the computer or turn it off it gets stuck on logging off. After a while I give up and just hold the power button down until it turns off. I have been researching the problem and have noticed for most people that when they turn it off and turn it back on it is still in logging off mode...not for me. If i manually shut down and turn it back on it's fine, that's what is so weird. I don't know what the problem is here.

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RELEVANCY SCORE 50.8

I am actually using a different computer thasn the one with the problem. Here is the issue: On a Compaq Presario C500, about a month old using Vista basic stated updates would be automatic and log off would occur after. It is stuck on the logging off screen as it has taken long enough for the computer to go tosleep or hibernate before fully logged off. Is there anything that can be done to stop or fix this or has the computer become a paperweight?
 

A:stuck on logging off

Never mind, by the removing the battery the problem appears solved.
 

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RELEVANCY SCORE 50.8

When we try to log off on our computer which is running Vista Home, it gets stuck on the "logging off" screen forever. When we power down by pressing and holding the power button, the computer turns off, but then when it starts again, we have to choose "start windows normally" because it wasn't turned off properly. Is there anyway to get unstuck when logging off, or keep from getting stuck there?
 

A:Stuck logging off

Its mostly because some services are not closing check in eventviewer to find which system service is having problem

start>run>compmgmt.msc
 

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RELEVANCY SCORE 50.8

When logging into computer typed in password it is just spinning welcome. what do I need to do to restart?

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RELEVANCY SCORE 50

have a dell inspiron 1545, its been having issues with logging off. I tried using the FN key to get it unstuck and it worked a couple of times. Now it is just sitting there in logging off even when I turn it off and back on it goes right back to tthe same spot of logging off. What do I need to do. should I try F10 and see if it will go in safe mode and then what do I do once I am there if that works?

A:computer stuck in logging off

Shut down the computer, Remove the battery. Wait a few minutes and start the computer with just the power adapter attached. If this works, shut down the computer and re-attach the battery and restart it again.

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RELEVANCY SCORE 50

I downloaded Ccleaner on Friday. I ran it and it found a few things. None of which looked like a problem. I removed them.
When I shut down later on the machine stayed in logging off mode for an hour or more.
So I shut it off manually.
Sunday I fired it up and it went immediately to logging off mode.
I have tried a variety of key strokes to no avail.
Running a Dell laptop with windows 7 up to date.

Any thoughts??

Dave
 

A:Solved: stuck in logging off

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RELEVANCY SCORE 50

I shutdown my laptop a few days ago. I returned to it last night, turned it on and it was on the logging off screen. I waited and waited. I turned it off and turned it back on. Still on the logging off screen. I let it sit overnight with no success.

A:Vista Stuck In Logging Off

Was it turned off, or was it going into Sleep or Hibernate?

Try holding down the power button until the light in it goes out (a minute or two is usually required).
Just to be sure, remove the battery and the power cord and let it sit for a while.
Then hold the power button down for about 30 seconds (everything unplugged and out)
Then put the battery back in, plug in the power cord and try to start up.

If it asks about restoration data - tell it to delete it and restart.

I suspect that the Sleep/Hibernate file on the hard drive is corrupted and is causing these issues. Once in Windows, I'd recommend updating your video drivers to the latest WHQL certified version available from the manufacturer of your video chipset (not the PC manufacturer)

If you need more info on this, please post back with the exact make and model of your laptop.

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RELEVANCY SCORE 50

I have done the following things, but not in order to troubleshoot the PC:
ran mem diagnostic
ran hard drive diagnostic
re-imaged the OS
ran clean boot
uninstalled all drivers and rebooted

I am at a loss for what else to do to fix it.

A:Windows 7 32-bit stuck on logging off

It is likely a service or program (e.g. antivirus) preventing Windows from logging off. Post a screen capture image of all the items in your startup and services tabs, from MSCONFIG.

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RELEVANCY SCORE 50

Stuck in logging off mode. Tried f8, power down manually, took out battery, nothing working.
 

A:stuck in logging off mode

So the machine is saying Logging Off and does not move from that ? Try unplugging the power from the wall.
 

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RELEVANCY SCORE 50

I installed a window shade program that was supposed to give me a new desktop look. I didn't like it so I uninstalled it. After removing it, I rebooted and I get to the log on screen, then it says that it's applying my personal settings, it goes to my background picture and stops there. I can't get to the desktop. I managed to get to my files using the task manager, and reinstall the window shade program (Ashton), but I want my old desktop back. can any one help tell me what file got corrupted to freeze after the log on page? Thanks!!
 

A:Computer stuck after logging on

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RELEVANCY SCORE 50

When I came home yesterday, I came home to a notice that my computer had just recovered from a critical error.

Once everything was restarted I started to notice issues with my computer. (Vista User)

Once I started to get annoyed I went to reboot and I was stuck on "Logging Off..." (Testing how bad that problem was, I tried to reboot after much trouble shooting before bed. 8 hours later it was still stuck on logging off)

Other problems that I have noticed are I cannot open task manager. I can get it to open in my tray but I cannot open it to view the processes or anything of that nature. Also the Vista Sidebar will not open.

I can open up all my web browses fine with the exception of Apple Safari 4, which will act like it's opening but doesn't. IE takes a long time to open but does eventually open. And there are other programs, like Steam, that will take an excruciatingly long time to open and are unplayable when it does. TweetDeck also does not work.

My IM client (digsby) runs fine, chrome runs fine unless I try to download something (i.e. hijackthis or any other trouble shooting/cleaning program, adaware, etc) Then it just goes to "Not Responding". I was having the same issue with Firefox as well for most of the day yesterday but it improved. I also couldn't open command prompt either when this first started but now have no problem doing so.

Things I have done:
Run HijackThis and put it in a analyzer and found two critical objects. ... Read more

A:Stuck on Logging Off - HJT Log Attached

When I came home yesterday, I came home to a notice that my computer had just recovered from a critical error.

Once everything was restarted I started to notice issues with my computer. (Vista User)

Once I started to get annoyed I went to reboot and I was stuck on "Logging Off..." (Testing how bad that problem was, I tried to reboot after much trouble shooting before bed. 8 hours later it was still stuck on logging off)

Other problems that I have noticed are I cannot open task manager. I can get it to open in my tray but I cannot open it to view the processes or anything of that nature. Also the Vista Sidebar will not open.

I can open up all my web browses fine with the exception of Apple Safari 4, which will act like it's opening but doesn't. IE takes a long time to open but does eventually open. And there are other programs, like Steam, that will take an excruciatingly long time to open and are unplayable when it does. TweetDeck also does not work.

My IM client (digsby) runs fine, chrome runs fine unless I try to download something (i.e. hijackthis or any other trouble shooting/cleaning program, adaware, etc) Then it just goes to "Not Responding". I was having the same issue with Firefox as well for most of the day yesterday but it improved. I also couldn't open command prompt either when this first started but now have no problem doing so.

Things I have done:
Run HijackThis and put it in a analyzer and found two critical objects. ... Read more

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RELEVANCY SCORE 49.6

I have an HP netbook. I had someone 'wipe' it for me because I'm planning to sell it, and when I got it back from her (she's not a pro, btw) and tried to turn it on to make sure everything was clean, it was stuck on a 'logging off' screen. I've tried pressing Control Alt Delete, as well as turning it off with the power switch. Control Alt Delete has no effect; the power switch turns it off, but when I turn it back on, the same screen comes up. Heeeelp! All the solutions I found by googling suggest what to do when the home screen comes up. The home screen isn't coming up at all. Is there anything I can do with it in the state it's in now? Thanks in advance!

By 'wipe' I just meant that she cleared all my personal info from the machine. Thanks for the answer but I finally got it to work by letting the battery run out then restarting everything.

A:netbook stuck on logging off screen

What do you mean by wipe? If you wipe a hard drive you would not get even a log off screen. Here is some useful information.

http://www.iolo.com/ds/3/?utm_source=google&utm_medium=cpc&utm_campaign=drive-scrubber-us-search&utm_term=drive%20scrubber&utm_content=drive-scrubber-us-search-drivescrubber-007&gclid=CIenoYDBnqsCFcis7QodmjfneQ

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RELEVANCY SCORE 48

I just got my computer last week, and for some reason, screen goes black and nothing happens after i log off or switch user...then I have to restart computer to start it back up. Screen switch light still blue, so it doesnt sleep, and computer blue light stays on ( no blinking sleep indicator) so it just doesnt do anything after I log/switch. I already updated bios and graphics card which is nvidia 9500gs.
Any ideas?

A:Screen Going black- freezing or stuck when logging off/switching users

Slow shutdown/User log off can be a result of little ram, or frag. This was also a commom issue even with 4GB of ram prior to SP1.

Try defragging.

Are you using reg cleaners, or using any media extenders? (i.e., Xbox)

If it is a desktop you may want to see If it is using "Away mode", or "prevent idling to sleep" mode (this is common for extenders).

Also,

Try this to sfc/scannow
System Files - SFC Command

How To Make Vista more responsive and faster

Memory Diagnostics Tool

Further resolution issues may be to check the GPU, and other issues through Vista diagnostics. Do the above first though, still if it offers resolution

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RELEVANCY SCORE 43.6

Hi,

My computer completely froze upon opening the lid and logging back into my account (as far as I can remember, this is the first occasion this has happened since I got it in July.) I restarted and attempted to log back in but the process was stuck at the "waiting..." portion of the log in screen with the circling cursor. After a few minutes, I gave up and restarted attempting to boot into safe mode. Safe Mode was not functional, it failed to even open to the log in screen.

I am not sure how to fix this issue. As far as I can tell, this isn't even virus-related, but I'm honestly not too sure. I closed the lid in the middle of a session, went to eat, came back, and it simply was not working. It was functioning fine up until I attempted to open the lid.

Thanks for the help,

Mike

A:Logging into Vista, login stuck at "waiting..."

i have the same problem too and i am looking for a solution for it.... i also tried restoring PC for an older date and it didnt work.... i think that there is a file corruption and we need to fix it.... but how??? i dont want to format my PC.... i have too many important data in it... please help us

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RELEVANCY SCORE 43.6

I've got an XP Pro machine setup with 3 accounts and we frequently try to log off, and it hangs on the "saving your settings" screen. It only happens about half the time, but the only way out is a reboot. Any one have any ideas??
 

A:Problem logging off XP, stuck on "saving your settings"

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RELEVANCY SCORE 42.8

Hi,

Whilst using my laptop the screen suddenly goes black, doesn't respond for a few seconds, anything between 3 and 15, and then goes to the log in screen where I enter my password. After logging back in again it works fine for between 3 and 10 minutes and then repeats.

It's plugged in to the mains, I have the screen saver settings set to 'none' and I have changed my power plan options to never turning off the screen or putting the computer to sleep.

I have a Lenovo G580 laptop, which I've only had for around 3 months, it does a have a years warranty, but any help fixing it here and now without having to be without it for a few days would be great.

Thanks in advance, Sam

A:Laptop keeps logging off on its own

The best option is to get it sorted through the warranty or back up anything you want to keep to a external hard drive or usb drive and run the recovery to factory settings

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RELEVANCY SCORE 42.4

Experiencing tedious logging on process as follows:

1. Switch on laptop.

2. Type Password.
3. Next screen - freeze - i try alt + cntrol +delete - nothing happens.

4. Switch off - manual press.
5. Switch on - manual press

6. Choose safe mode.
7. Desktop appears.
8. Press restart.
9. Type password.
10. Desktop appears - ok to use.

I want to remove steps 1-4. How do I achieve that?

A:Logging on laptop malfunction

Hi Poposuanes, Welcome to SevenForums.

Does this happen when the computer is turned on from shutdown? How about you are at step #10. then you restart again?






Quote:
I want to remove steps 1-4. How do I achieve that?


on step #6 and 7, open an elevated Command Prompt then type this Command : SFC /SCANNOW
or you can read this tutorial: SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 42.4

Hi there  I've not been able to log into my Lenovo Yoga 700 laptop through typing on keyboard or the touch pad. The cursor is flashing in the sign in box but it doesn't seem to recognise that I'm typing  Any ideas on what I can do? Kind regards Sinead   

A:Problem logging onto laptop

Windows 10 is the operating system

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RELEVANCY SCORE 42.4

HI I have a dell studio laptop with preinstalled windows 7 home premium.
It is working fine till monday and after that when ever i try to login into that it is hanging up after entering my password and explorer pops up.
I am able to login in safe mode with no issues.
Tried all the tools like memory diagnositcs tool and some options like disabling drivers using basic boot configuration but nothing worked.
any help on this please
Also my USB drives are not detecting in safemode is there any way to enable it??

A:Laptop hangs after logging in

Hello ram0328, welcome to Seven Forums!



The first thing to try is a malware scan to rule that out, dl and install MBAM from the link below and run a full scan and let us know how it sorts out.


Malwarebytes Free Virus Scanner

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RELEVANCY SCORE 42.4

Hi I'm sure this is straight forward but I don't know how to do it. I am working for a local charity that has 2 offices, one with server 2008 domain, the other with a peer to peer network with a workgroup set up. The manager wants to be able to take her laptop from one site to the other and log on to the appropriate network and access the various features, printers etc in each.
Can someone point me in the right direction please.
The laptop is running Windows 7 Pro
thanks
 

A:logging into laptop at 2 different sites

She needs a different profile for each.
I haven't used them but I think you can select which profile at logon so you may need to force that as well..
 

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RELEVANCY SCORE 42.4

Hi I'm sure this is straight forward but I don't know how to do it. I am working for a local charity that has 2 offices, one with server 2008 domain, the other with a peer to peer network with a workgroup set up. The manager wants to be able to take her laptop from one site to the other and log on to the appropriate network and access the various features, printers etc in each.
Can someone point me in the right direction please.
The laptop is running Windows 7 Pro
thanks

A:logging into laptop at 2 different sites

Create a domain account for her and as long as she is added to the correct groups for the resources she needs to access she should be fine. There should already be an automatically generated user password for the workgroup (seeing as individuals are currently using it) which will allow her to access the resources there.

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RELEVANCY SCORE 42.4

So I have not had any issues with my laptop and its been working fine for a year now until today. I came back from school to find that every time I boot up my laptop and try logging on; my pc would get the Blue Screen with the sad face on it with the error "WHEA_UNCORRECTABLE_ERROR".

It would not restart on its own and get stuck at 100% when collecting crash data and I would have to hard boot. Sometimes the crash occurs 10 minutes to an hour after logging on, or right when it loads the windows login screen. Most of the time however it occurs after logging in.

In Safe Mode, the pc does not experience any crashes. Although unsure if this is the cause. My trial version of DeskScape (Allows for moving backgrounds on your desktop) ran out and I uninstalled it. That's when the freezing started to occur.

I've never had issues and this just started happening today. I doubt it's a hardware issue.
Recent changes I have made is replaced the keyboard, added more RAM, and replaced my hard disk. However I did most of these months ago.


Please help, I'm not good with tech and this is frustrating!

Specs:
Laptop: ASUS Laptop K55N-DS81 AMD A8-Series A8-4500M (1.90 GHz) 4 GB Memory 500 GB HDD AMD Radeon HD 7640G 15.6" Windows 8 64-Bit - Newegg.com
Processor: AMD a8-4500m
Graphics Card: AMD Radeon HD 7640G
Memory: 6 GB (2 gb added).
storage: 500GB
OS: Windows 10

A:Laptop Crashing Upon Logging In

Welcome to the forum. If its OK in safe mode its something loading at start open msconfig disable all none ms from start see if it runs then

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RELEVANCY SCORE 42.4

Here is the deal. Long time ago (6 months or so) I installed windows 10 on my old laptop. Today I accidentally locked my stuff (new laptop, everything) at the office, so decided to go home and use my old laptop for work. However, I have already updated my windows profile with a new email and password, so when I turn on my old laptop I see the old account (I recognize it by the old email address) - as you can imagine, this old local account doesn't match with a new login info I use, so I now can't login to my old win 10 laptop. And obviously I don't remember th at old local account password.

Resetting password online on WI does official site doesn't help because it is asking to reset the password for my new email, not the old one.

How to fix that?

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RELEVANCY SCORE 42.4

Hi. I am trying to help my neighbor with her laptop (Satellite C655) which is running Windows 7 Home Premium Edition, 64-bit OS.
 
She brought it to me, complaining that she couldn't log in, so I tried it and discovered that some of her keys weren't functioning. Of course, one of them (there were ten that weren't working) just happened to be a letter that is in her log-on password. So, I jumped to the conclusion that she simply had a bad keyboard, and after taking it out and blowing it out with compressed air, as well as cleaning the ribbon cable contacts with an eraser, it still did the same thing. Next, I just ordered a new keyboard. It came today and I installed it with high hopes, but was disappointed to see the same exact problem. Puzzling.
 
Then, after doing a lot of researching online, I discovered that I could use the "Easy Access" option, seen down in the lower left corner, to turn on the virtual keyboard, and was then able to effectively bypass her keyboard, typed in her password successfully and got the computer to log in and boot up all the way. Although it was kind of a "work-around," and not really addressing the original problem, it worked and I was encouraged to have gotten at least that far.
 
But now I had to try to find the real problem.
 
I thought that maybe there was something wrong with her whole password function, and it would be better for her to just not use a password, since her laptop is ... Read more

A:Need Help Logging Into a Toshiba Laptop

Well, thanks to a helpful guy on another forum where I posted this problem, he guided me to a YouTube clip that showed me how to quickly and easily remove that BIOS password which suddenly popped up out of nowhere, so now her laptop is back to working fine. I took it over to her house, last night, and she was very happy. Thanks to all of you who spent time and trouble, offering help and suggestions; it was much appreciated.
 
I don't know how to mark this thread as being "solved," though; looked, but couldn't see that option.

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RELEVANCY SCORE 42.4

My Vista Home Premuim is stuck on "logging off", I have no idea how to end it, any suggestions?

A:Vista stuck on "logging off"

Hi dreeves

Is windows updating?

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RELEVANCY SCORE 42.4

I just installed some updates from windows update and after I clicked the restart button, the PC has been at the "logging off" screen for about 2 hours. The HDD light is blinking like it's doing something.

As a background: This is a brand new HP laptop that came with Win7 home premium. I did an upgrade to Win7 ultimate (both x64 versions)

Not sure what is going on.

Given this odd behavior, I'm sonsidering just installing ultimate from the bare metal. However, I'm not sure if HP might have done some odd stuff with their OEM version. Sometimes you can't get all the drivers you need to do a bare metal install. Anyone have any experienct with this?

BTW, It's an HP Pavillion dv6 if that matters to anyone.

Thanks!

A:Stuck on "Logging Off" screen

You should be able to do a recovery with the HP laptop. Press F11 at the boot up screen and restore it to the default settings.

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RELEVANCY SCORE 42

When I try to open my lap top, I type in the password - a message then appears ' User profile service failed the log on. User profile cannot be loaded'. Ca you help please ?
 

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RELEVANCY SCORE 42

Hi there, sorry in advance if this doesn't make much sense but I am not at all technologically savy, yesterday on my HP laptop I had some trouble accessing a site I was shopping on for my wedding (it's called orientaltrading.com) after being on the site for about 30 minutes with no problems the site crashed and it wouldn't load anymore so I ran a security scan and removed any bad things that popped up. There were about 7 items or so because I had never ran a scan on my laptop before, I've owned it for about 8 months now and it was bought brand new. After I did the scan the site worked fine and I didn't think anything of it. Now today when I went to go on my laptop everything was fine, it turned on went to the logon page, displayed the background no issues, however after I enter my password to log onto the laptop and the page "loads" the screen is just blank all I can do is move the cursor around. I tried rebooting and removing the battery and neither work I don't know what is wrong, can anyone help?

A:Blank screen after logging into HP laptop

My computer is a HP 15" touch windows 10 laptop, 8GB RAM 1TB Tec

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RELEVANCY SCORE 42

When I enter the password for my user profile, nothing happens and the laptop does not start. I waited for 1 hour and still nothing. The only change that I made was uninstall some applications.

Is there any way that I can get to log into my profile :(

I am using Windows XP.

Thanks.

A:Laptop does not start after logging into a profile

You can try using System Restore.

Can you get in thru Safe Mode

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RELEVANCY SCORE 42

After I sign in, a window pops up (ADVANCE INSTALL). The message reads.... ERROR: could not locate INF file' c:\windows\inf\GETPLUSo.INF',. After I click the ok, everything works fine. Please help, Thank you.

A:Error Message After Logging On Laptop

Hi reddragon8 and welcome to TSF !

It seems that getplus is related to the updater program for adobe reader. Uninstall and reinstall adobe reader.

Alternatively you can prevent the adobe updater to run at startup : start => run => msconfig => startup and untick reader_sl and everything else that could be related to adobe there.

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RELEVANCY SCORE 42

When I enter the password for my user profile, nothing happens and the laptop does not start. I waited for 1 hour and still nothing. The only change that I made was uninstall some applications.

Is there any way that I can get to log into my profile

I am using Windows XP.

Thanks.
 

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RELEVANCY SCORE 42

I turned on my HP Pavilion G7 Laptop today, which I need now again for my business. It has not been booted up for about 8 months; suddenly, now however, it will NOT properly permit full bootup, saying it does not recognize my password. I've tried all the Safe Mode recommendations .. I've tried everything. I'm thinking of signing up/calling SmartFriend .. is this something they can help with? Thanks for any answers, Michael

A:Can "SmartFriend" assist me in logging on to my laptop?

whut'the ... it finally booted up (tried about 30 times); I'm runing off of ac/wall plug ... well, am okay now; any thoughts as to why it might not have easily booted up first time? (No, it's not CAPS on or anything ...)Thanks, Michael

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RELEVANCY SCORE 42

For the past while My laptop has been rebooting by itself when I log in to my account. No BSOD, it just says the computer wasn't should off proper and gives me the options of Safe Mode, SM w/ Network, ETC. Sometimes I get to the desktop, sometimes I enter my password and then it does does it, sometimes it just seems to be a constant start-up loop. Safemode works just fine.

I've run numerous scans, but nothing seems to come up. I just rebooted from a disk and it worked fine for a short while, but now it's doing it again. The only thing I've re-installed is AVG. Its probably bricked, but any advice would be greatly appreciated

A:Laptop Rebooting upon User Logging in

Make sure your power cable is not faulty, and that the battery is properly inserted. Sometimes a slight loss of power can cause this issue.

You may have programs running at startup that is causing this issue. Please see this tutorial to temporary disable them and see if the issue is resolved:

Troubleshoot Application Conflicts by Performing a Clean Startup

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RELEVANCY SCORE 41.6

Whenever I try to log into my laptop I just get a deformed taskbar, everything is running like there's 30MB of RAM installed and I can't even open task manager, eventually resulting in me having to crash the laptop after 10 minutes because nothing will progress.

The reason I'm able to post right now, is because I'm in safe mode.
Safe mode boots fine, let's me log in, and I'd use it except.. well.. It's safe mode. I can't access any sound or video card drivers so there's not much I can do.

Please help me diagnose the problem and fix whatever is causing my laptop do do this.

Here are the specs of my PC using TGS SysInfo:

OS Version: Microsoft Windows 7 Professional , 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3071 Mb
Graphics Card: NVIDIA GeForce 8700M GT, 512 Mb
Hard Drives: C: Total - 239999 MB, Free - 12037 MB; D: Total - 99 MB, Free - 71 MB; E: Total - 65142 MB, Free - 10545 MB;
Motherboard: ASUSTeK Computer Inc. , G2SG , 1.0 , BSN12345678901234567
Antivirus: None

I've tried running System Restore but it tells me that I don't have a System Restore point.
This has been happening since last night, it was working fine. I closed my laptop, put it in a bag, opened it up again 10 hours later and it was on system resume. When I logged back in, it was extremely slow. So I turned it off, and turned it back on again. When I logged in, the above happ... Read more

A:Laptop keeps slowing to a stop when logging onto the system.

Have you tried running malwarebyte's?
and you do not have an antivirus on your computer. I suggest you get one.
 

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RELEVANCY SCORE 41.6

My laptop wont even log on. I have a windows xp home edition. Before all this happened, i was surfing the web until popups came out (never hadthose before) and then warnings came out saying that i have a virus. So i went on all my anti virus things (like 4 of them) and scanned my laptop. They said i had like 54 somthing viruses. I didnt have a payed antivirus thing but i just 14 so i cant get one. Then i decided to restart my comp and when it came on it was on the screen where you choose who to log on to and i pressed owners and on the bottom of "Owners" it first said "loading preferences" then a second later it said "saving preferences" and then logged out. I tried safe mode and that didnt work!! My parents dont know yet and i dont want to geti n trouble!! How do i loggg onnn and when i do im going to look for the backup dick things around my house, and i think im gonna need help on that too plzzz hlp me. Oh and i think one of the antivirus things that i downloaded was fake cuz it kept poping up even if im not presseing it so i tried to uninstall it but there was no button for it so i went to the control center and went to add/remove programs but it wasnt there and i think that was part of the virus thing too. hlp me plz.
 

A:Laptop Keeps Logging Out right after i press administrator or owner

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, can you do the following:

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Download and scan with SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, clic... Read more

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RELEVANCY SCORE 41.6

As the title states, I'm having problems with logging in. I am currently typing this up on my laptop in safe mode with networking. Logging into safe mode always seems to work. I already tried changing the settings in MSConfig, and although it worked right off the bat, it logged me in and everything seemed fine. When i decided to click on Firefox to figure out what I could do to figure out what was wrong, the taskbar froze. My mouse was still moveable and i could highlight things on the desktop. When i tried double-clicking on something on the desktop, that froze as well, and my whole computer was rendered immobile. no ctrl-alt-dlt, no ctrl-shift-esc. Nothing.
A few days ago, I had the FBI scam invade my laptop, I got rid of it with MS security essentials, and eventually malwarebytes. As soon as Malwarebytes deleted the last of it yesterday, it started having this problem. Any help would be appreciated, thank you.

Specs:

Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 of these.)
2GB RAM

A:Having problems logging into my laptop in normal boot

RoNiN1991,

See if you can download the programs that follow in Safe Mode with Networking:


Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de t?l?chargement:
Select the version with the x64.
Click the dark-blue button to download.
Save to the Desktop.


Close all windows and browsers.

Right-click and select: Run as Administrator


At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)


Press: SCAN


When done, a report opens on the Desktop: RKreport.txt


Please provide the RKreport.txt (Mode: Scan) in your reply.



~~~~
Also download the Farbar Recovery Scan Tool
Select the 64-bit version.

Save it to your Desktop. Double-click the downloaded file to run it.
When the tool opens click Yes to disclaimer.
Press the Scan button.
FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply. <<---

The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. <<---

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RELEVANCY SCORE 41.6

We have a computer and a laptop and am having the same problems on both. The internet will run fine if just looking at sites, but as soon as we log in somewhere like myspace or even this forum it will stall and sometimes not let us log on at all. Here are the logs on the laptop. Should I post a seperate thread for the computer as well?


DDS (Ver_09-03-16.01) - NTFSx86
Run by Monica at 19:43:12.26 on Thu 03/26/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Basic 6.0.6001.1.1252.1.1033.18.2037.1076 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\sy... Read more

A:Internet issues when logging in to sites - laptop

Hi dane.scott,

Welcome to Tech Support Forum.

You may want to remove Swag Bucks Toolbar.

More details here - http://www.systemlookup.com/CLSID/29...RODEG_DLL.html

You can uninstall it by doing the following:
Click on Start > Control Panel.
Double click on Programs and Features.
Locate Swag Bucks Toolbar and click on Uninstall to remove it.

After that, please follow this set of instructions and post back a fresh set of logs.

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RELEVANCY SCORE 41.6

Hi,

Just purchased a laptop and it is running windows xp pro. At work I log into a domain and today finally got that to work on my personal laptop.

Until now I could use my home lan by signing on.

Now that I modified the login so can log onto domain, I can not figure out how to log in and access my lan resources at home.

any suggestions would be great.
 

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RELEVANCY SCORE 41.6

When I was logging into my computer, it crashed. I have already updated the ATI Graphics Driver. So, that cant be it this time. Can someone please take a look at my dump file?

A:Laptop Crashed While Logging Into User Account

  
Quote: Originally Posted by Jesse Williams


When I was logging into my computer, it crashed. I have already updated the ATI Graphics Driver. So, that cant be it this time. Can someone please take a look at my dump file?



Code:
Image name: atikmpag.sys
Timestamp: Fri Nov 21 07:38:54 2014 (546E9EB6)
Dont use a BETA display driver.

Uninstall the installed display driver using DDU. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.

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RELEVANCY SCORE 41.6

Earlier I restored back to factory settings, no problems. But now I can't log on. ERROR MESSAGE reads Your user name or password is incorrect. I have no idea what to do

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RELEVANCY SCORE 41.2

Whenever I try to log into my laptop I just get a deformed taskbar, everything is running like there's 30MB of RAM installed and I can't even open task manager, eventually resulting in me having to crash the laptop after 10 minutes because nothing will progress.

The reason I'm able to post right now, is because I'm in safe mode.
Safe mode boots fine, let's me log in, and I'd use it except.. well.. It's safe mode. I can't access any sound or video card drivers so there's not much I can do.

Please help me diagnose the problem and fix whatever is causing my laptop do do this.

Here are the specs of my PC using TGS SysInfo:

OS Version: Microsoft Windows 7 Professional , 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3071 Mb
Graphics Card: NVIDIA GeForce 8700M GT, 512 Mb
Hard Drives: C: Total - 239999 MB, Free - 12037 MB; D: Total - 99 MB, Free - 71 MB; E: Total - 65142 MB, Free - 10545 MB;
Motherboard: ASUSTeK Computer Inc. , G2SG , 1.0 , BSN12345678901234567
Antivirus: None

I've tried running System Restore but it tells me that I don't have a System Restore point.
This has been happening since last night, it was working fine. I closed my laptop, put it in a bag, opened it up again 10 hours later and it was on system resume. When I logged back in, it was extremely slow. So I turned it off, and turned it back on again. When I logged in, the above happ... Read more

Read other answers