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Access boot menu?

Q: Access boot menu?

I am trying to access the boot menu or Setup on a Gateway NE56R31u laptop. Searches have said it could be accessed by pressing Esc or F10 at the Gateway boot screen, but I've been unable to make that happen. I've done this hundreds of times on other computers, so I know the technique and the timing that has worked in the past. I've also tried Del key, Fn + F10, F8. Any ideas how to make this happen?

Thanks

RELEVANCY SCORE 200
Preferred Solution: Access boot menu?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Access boot menu?

Hello Vince,

You could use the method in the tutorial below to boot to your UEFI settings (setup) from within Windows 8 if you like.

UEFI Firmware Settings - Boot to from inside Windows 8

Hope this helps,
Shawn

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RELEVANCY SCORE 59.6

Ok so i have 2 months lenovo ideapad z580 laptop..i am unable to access UEFI BIOS menu and boot menu anymore these were the steps i tried with my laptop1)i have windows 8.1 tried going to pc settings and selected uefi settings on restart But the problem still persist the laptop is just doing normal windows 8 boot2)tried pressing/hitting F1,F2,F12,DEL keys3)i have also used lenovo one key recovery button there it showed "bios setup" when i selected it and hit enter it is just doing normal windows 8 boot still i can't access uefi bios4)tried ipdate BIOS for the laptop but unfortunately there was no bios update for this model5)tried resetting Laptop by removing battery and ac adapter and pressing and holding power button for 30 seconds but still no use i can't access BIOS yet6)i tried removing the internal hard drive Out of the laptop and this time one starnage thing happened " before  with internal hard drive i used to get lenovo splash screen when turning ON but after removing hard drive and when i try to access bios i can't see the lenovo splash screen at all" still i can't access BIOS!!!please anybody help me with this particular issue....i have already complanied about this problem to lenovo but they were saying it's keyboard it is soo silly they don't know what they were talking!!! my keyboard is working perfectly i can able to use ENter key,and all other keys in windows operating system!!!even i tried with external keybord still i can't access BIOS!!!!  Ser... Read more

A:can't access UEFI BIOS menu and BOOT menu on my le...

hi sivasandeep99,
 
Welcome to Lenovo Community Forums!
 
If you have tried FN+F2 when boot?
Or holding down Shift and clicking restart?
If those steps did not work either,  You might need to contact Lenovo Technical Support and have the system shipped to Repair Facility for BIOS Reflash.
 
Found this article but it is for the same model that has same issue like yours.
http://support.lenovo.com/en_PH/diagnose-and-fix/detail.page?DocID=HT075709
 
Regards
Solid Cruver




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RELEVANCY SCORE 56

After installing Ubuntu 16.04 LTS  I was unable to reboot into the newly installed system nor access the one time boot menu from F12 or the BIOS from F2 keys after the DELL logo and bar completed itself and displayed F12 and F2 in the bottom corner of the screen.
I can access  the ePSA Pre-boot System Assessment using CTRL Fn held down at boot.    I have run it twice, returning no faults.   Tapping the F8 key at boot has no effect.
Any help would be very much appreciated, thank you.

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RELEVANCY SCORE 56

Hello. I just hit a problem for which I can see no immediate workaround. I'm hoping someone else can.

I had XP on a partition, the primary partition had/has Win7 Home Premium. I tried many ways to delete the XP partition, but no programs, including 7's disk management, would let me do that as it was a system partition, until I tried Paragon, which said OK. After rebooting, my computer failed to boot into 7, though the XP partition had been deleted. What Paragon did to damage the primary partition and my Win7 boot capabilities I don't know, but damage it it did. Had I had access to DOS's FDISK, I would have had no problems as I've done such things many, many times before without a single problem using FDISK.

I had previously used a program (EasyBCD) to successfully remove the XP entry from the boot menu, assuming there might be problems if I left it there. I booted from my Win7 DVD, and chose Repair. The Win7 installation was clearly there - I trawled it looking for some system file that Windows wanted me to find, but didn't name. I never did find anything suitable, because I wasn't told what I was looking for. So I moved away from that bit and on to Repair proper - no input from me. After a very long time, I was told to reboot to apply found solutions. I did so.

At boot, I got a message telling me that the file NTOSKRNL.EXE was missing from the Windows\System32 folder, and I should replace it. Impossible, of course, while I couldn't actually boot; I think I can be forgive... Read more

A:Existence of the Boot menu (MBR) denies access to other boot methods.

Maybe somebody who has done a lot of multiple OS lately can be more help. On my old 486 I had Dos Windows Linux and OS/2 multibooting. But that was some time ago. I did use Paragon Drive Backup imaging program. One thing I noticed was that when Vista came along, Paragon had problems. Even after they claimed to have solved them (Vista and later has some subtle differences in NTFS partitions) trying to create a recovery capsule on the drive hosed my partition table. But the point I'm making is, in future the first step I would take would be to boot Partition Wizard and undo the XP partition delete.

Where you are now it may be too convoluted to help. But I believe PW boot CD is more powerful than anything you can do with the system running Windows. But usually when you have XP booting with a Vista or later Windows, an issue involves ntdetect.com and ntldr. XP installs them in the root of C: even if XP itself is on H: or whatever. It confuses the issue.

Hopefully somebody with more current experience will help dig you out of the hole, if it can be done.

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RELEVANCY SCORE 55.2

My G50-80 will not boot. The Lenovo logo appears but not the loading wheel, and it hangs endlessly at that screen. The onekey recovery button yields the same result. No boot menu. Also, the power light and charging light are both lit, even though the charger is unplugged. I've tried removing the battery as well. Haven't been able to find any other instances of this issue. Anybody have a clue? Mod's Edit: Additional information added to Subject line for clarity of issue. 

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RELEVANCY SCORE 55.2

My G50-80 will not boot. The Lenovo logo appears but not the loading wheel. The onekey recovery button yields the same result. No boot menu. Also, the power light and charging light are both lit, even though the charger is unplugged. I've tried removing the battery as well. Haven't been able to find any other instances of this issue. Anybody have a clue?
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 55.2

Hi all...

My Gateway Laptop (NV55S05u) had a Norton scan today and found a trojan virus that Norton could not remove. I restarted the computer to try to get it in safe mode, and when I restarted I got a black screen with just a cursor. I was able to get into the BIOS (F2) and also able to burn AVG rescue disk onto a CD and boot from that as I was unable to boot from a USB stick or SD card. I ran all the scans I could find and deleted the virus files off my system. I then created a Windows 7 recovery CD from a different functioning computer and booted from that disk. I was able to run startup repair, but then it doesn't finish. I don't get a chance to see why it doesn't finish because this stupid HP Recovery Manager pops up. Upon further research, I discovered it should have something that says "System Recovery" to reset back to factory settings. I can see it is there, but I am unable to click on it. I then tried doing a system restore back to an earlier point and it completes and has me restart. When I restart, I push F2 again to change the boot order so the computer boots from the hard drive first. When I do this, I just get the black screen with a cursor in the upper left corner of the screen. I am not sure what else to do at this point. I do not have the original windows 7 disk as I bought it pre-loaded on this laptop. This computer is only about 2 months old so I am freaking out. If anyone has any ideas I would be SO appreciative.

A:System will not boot, cannot use F8, cannot access advanced boot menu

You do not need to buy a new copy of Win7 as you own the one which came preinstalled on the Gateway for the life of the machine, and can reinstall it as often as you need and in any way you want via several methods.

First work through these steps for when Windows 7 fails to boot.

I should tell you that Norton and AVG raise red flags with the experts here - the better choices are in the steps.

Do you have a Win7 System Repair Disk to use as this is best to try the repairs?

If not you can download the latest official Win7 ISO download with SP1 for your licensed version and burn to DVD or write to flash stick using Windows 7 USB-DVD Download Tool:
Win7 Home Premium x86 SP1 English Official ISO download

Use one of these disks for repairs given in the steps above, or if necessary to Clean Reinstall Windows 7 Factory OEM without the bloatware and useless factory utilities which have better versions in Win7.

You can also try running Gateway Factory Recovery by tapping the key given on first boot screen for Recovery, or order Recovery Disks from Gateway Tech Support which is included free for the first year along with a full parts and replacement warranty.

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RELEVANCY SCORE 54

Hello Guys I am trying to Boot to Boot Menu so i can slect CD room so i can Ghost image my wife win 8 laptop
the problem is Win 8 wont let me access the boot menu and i am not sure what to do.

The brand new Laptop came with HHD and i want to capure the image via Ghost and then put the Ghost image in SSD

Can someone advise

Laptop is : Lenovo G505
Thank you very much

A:How to access boot Menu in 8

See whether these links help you:
Advanced "Startup Settings" - Boot to in Windows 8
How to enter Setup Utility (F1) or Boot Menu (F12) on a Microsoft Windows 8 preloaded PC.

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RELEVANCY SCORE 53.6

I have a lenovo touch screen laptop but I just get the boot menu app menu with the following 4 options 1. Windows boot manager ; 2 Atari CD ldz dvd rw da8a6sh; 3 pic lan: efi network (ipvr) 4 pic lan efi network ( ipv6) . I also get a message that an error has occurred and my computer needs to restart but it always goes back to the boot menu. Please help.
 

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RELEVANCY SCORE 53.6

My friend was attempting to go back to his original OS from WIN10 and the laptop died during the process. After booting we recieved error code 0xc00000605 upon start telling us a component is missing and we needed to repair. i got us a windows recovery disk and tried to boot it from the bios but i am unable to do anything in the bios except change the system date and time. If i could just boot it from the dvd i would be okay, any suggestions? laymans terms please!

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RELEVANCY SCORE 53.6

Hello, i'm using a Gateway Windows 8 64 Bit.

I know how to access the boot menu using the advanced troubleshooting option inside the computer. But, what if Windows 8 becomes unbootable and I cannot log into the machine? There is no boot menu option like Windows 7.

I have heard if Windows will not boot, it will display the advanced options automatically. Is this true?

Also, if I power down my system while it is booting up will I be able to access the boot menu on next startup?

A:A way to access boot menu on startup?

Hello Windows8Home,

If Windows will not boot, it will usually display the recovery options screen, but there's no guarantee either.

You don't want to hard shut down the computer during startup if you could help it, since that could corrupt Windows.

Option Four and on in the tutorial below are some good options to boot to the startup options menu if you like.

Startup Options Menu - Boot to in Windows 8

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RELEVANCY SCORE 53.6

Hello - I am trying to boot using the bios/boot menu on American Megatrends version 2.15.1236 running Windows 10. I have tried F8, shift F8, Del, shift Del, F7 and F2 with no luck... Any ideas?
 

A:Can´t access boot menu

Can you boot to windows
accessing UEFI from post screen on windows 10 by using the methods you have listed is not possible, if the firmware is UEFI, as the speed of boot does not allow time to press those keys

There are many methods to access firmware setup depending on if you can load windows or at least get as far as the log-in screen
 

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RELEVANCY SCORE 53.6

I have a USB keyboard. When trying to access setup or the boot menu ("press F2 for setup or F12 for menu") nothing happens. I then get a "keyboard failure" message followed by a normal winXP startup, and the keyboard works. Apparently, the computer is looking for the keyboard at the round keyboard port before checking the USB ports. What to do?
 

A:Can't access setup or boot menu

enable it in dos in the bios
 

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RELEVANCY SCORE 53.6

Hello everyone,I am unable to access the boot menu on my HP Pavillion laptop. I tried pressing ESC key after Power on and also through PC settings but none of it helped .  Pressing ESC key just shows "ESC...pause startup" message but didn't got to the boot menu. And if I stop pressing it , it just loads OS.

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RELEVANCY SCORE 53.6

I am unable to access the boot menu to allow boot from USB or DVD.  I have tried using the ESC key and just about every other key F2, F10, F12 and others.  When I turn power on I start taping the applicable key about once every second, I see the power light illuminated and I hear the hard drive running for a little while but the monitor stays blank, then the hard drive stops, the power light is still on but nothing happens. I have also tried using the Windows 10, settings "recovery" function same results.

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RELEVANCY SCORE 53.6

Hello, I have a remote user who has a Lenovo desktop with Windows 10. She is unsure which model it is. Windows fails to load (when windows loads the cursor just spins for hours and never loads). I want her to open the Advanced Boot Menu and run a "repair your computer" before windows start loading and I tell her to hit the f8 key repeatedly. This is not working. What is the key combination for Lenovo computers to get to the Advanced Boot Menu (Safe mode/repair) or is it F8 and just a Windows 10 issue with it booting too fast?

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RELEVANCY SCORE 52.8

Mother Board: Gigabyte 3.2GHZ
HDD: SATA 1 TB
OS: Windows 8.1
 
Problem: When the computer is powered on it boots normally. However, all function keys or cmd keys to get into BIOS (F2), BOOT Menu (F8), Set up menu (F12) are disabled.
 
Possible Cause: Ransomware, I know for a fact my son installed a .exe file that put ransomware on his computer due to the HDD being locked and inaccessible. Also, when logging into his user he is prompted with the ransom log on by GoTLINKS.
 
Attempted Fixes: I've tried removing the HDD cables and booting in hopes of getting forced into the boot menu. However, no drives are detected and I am prompted to insert the OS Disk and hitting ENTER. Upon doing so all KBoard keys are disabled and computer must be restarted. At this point the computer will boot from the OS Disk and allow for a install of windows or windows repair. Upon trying to reinstall the OS (after plugging the HDD back in) the OS Key states it is not retrievable, even though it is on the tower of his desktop. This happens after the key is inserted. (The key has been registered prior to this all happening). When going into windows repair from the disk I am given 3 options. System Refresh, System Reset, and Advanced Options.
 
System Refresh: Error: A Valid OS must be selected. Please select a valid OS and restart your system. 
 
System Reset: Error: The disk drive is locked. Please unlock the disk drive in order to proceed.
 
Advanced Options: CMD pro... Read more

A:Unable to access BIOS, Boot Menu, or anything else!!!

I forgot to add something.
 
Restarting system: I can restart the system while holding the Shift Key which brings me to the boot menu options. However, any key is disabled and the computer must be hard restarted in order to do anything. All function keys (F1-F9) do not work, keys 1-9 do not work, and even ENTER to restart the system does not work.

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RELEVANCY SCORE 52.8

   A week ago I bought an Ideapad 100S 11IBY. I wanted to run Linux on it; tried to access the boot menu to make it boot off a thumb drive if present. This device came with Windows 10 on it. It would not let me access the boot menu options; I note that the documentation, the user guide pointed to in the system itself, was for WIndows 7. I spent an hour on the phone with a very helpful Lenovo tech person who could not help me; he did NOT have the same device to look at and was thus hampered. At his suggestion I upgraded the BIOS and still could not access the Boot Menu (I could see that option but the device would NOT let me arrow above the Windows boot option). I had turned secure boot off in the configuration menu. Nothing worked. I took it to Best Buy today (where I bought it) and the Geek Squad could not figure out how to do this either. So I had to return it.  So I wanted to communicate this info to Lenovo and on this page: http://shop.lenovo.com/us/en/landingpage/contact/?cid=us:sem%7Cse%7Cgoogle%7CAll_Products%7CNX_Lenov...  there is a link near the bottom that says: "Got feedback for us? We Listen." Yet when I go to that page there is no apparent way to submit the feedback.  Thanks, Lenovo. This whole episode has been an apparent waste of my time. Forgive me if I am being unfair. I will listen to any advice or criticism of my actions trying to get this device to do such a simple thing.

A:Can't access boot menu on 100s 11IBY

The User Guide on my 100S-11IBY says on page 16>How can I change the boot mode?There are two boot modes: UEFI and Legacy Support. To change the boot mode, start the BIOSsetup utility and set boot mode to UEFI or Legacy Support on the boot menu.>However when I select the Boot menu after starting up with the 'novo' button, neither of these boot modes are shown. The only option is 'Windows Boot Manager' and so I cannot change it ! I too would like to execute Linux from a USB-stick so I can install it as an alternative to Windows 10. Ron

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RELEVANCY SCORE 52.8

My laptop is a go pavilion I need an administrator password as I am trying to reinstall windows 7 and can't remember the password for the boot administrator password after 3 trials I got this message system disabled 75580691 please helpAlso I can't remember the exact model of my pavilion

A:My laptop is a hp pavillion trying to access boot menu after...

HiTry: 60488217RegardsVisruth

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RELEVANCY SCORE 52.8

Hi so I got an Acer V5-571G laptop, and I am using Windows 8.0. After some month my laptop downloaded an official update for Windows 8.0, and when it got installed my laptop went into a lot of errors so my friend told me that he can format my laptop, but the problem my friend can't enter the boot menu or even the BIOS menu. We tried F8, F12, SHIFT+F10, boot button+F2, and it didn't get him into the BIOS or the boot menue. So, how can I enter the boot menu or BIOS if it's impossible becuase of my crashed Windows 8.0?

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RELEVANCY SCORE 52.8

How the hell do you access the BOOT Menu on the Tecra R Series?

And why isn't this documented in the Operating Manual (Toshiba)?

Thanks

A:BOOT Menu Access Tecra R Series

Hi

As far as I know boot menu is accessible if you press F12 at start-up.
Choose bootable device using up and down arrows and confirm with ENTER.

Check it out.

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RELEVANCY SCORE 52.8

I suddenly have no access to my bios or my boot menu. Any suggestions?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows Technical Preview, 64 bit
Processor: Intel(R) Pentium(R) CPU B960 @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3909 Mb
Graphics Card: Intel(R) HD Graphics, 1826 Mb
Hard Drives: C: Total - 250621 MB, Free - 120513 MB; E: Total - 208998 MB, Free - 178382 MB;
Motherboard: Gateway, EG50_HC_HR
Antivirus: Windows Defender, Disabled
Laptop model NE56r41u
 

A:Solved: No access to bios or boot menu

Take it that you already tried Esc, F2, F10, F12, Del, Ins, etc... repeatedly during boot up/splash screen.
If so, next I would shutdown the machine and hold down several keys at once and boot up.
The intent is to cause a keyboard error to force access to the BIOS. It may work.
 

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RELEVANCY SCORE 52.8

Hi all I have a problem. I can't access my boot menu because it asks me for admin password that i never set. Then it gives me code which is 60455956. Please Help!

A:How do i access boot menu without admin password?

@dsing96? Enter    75533398 Regards, DP-K

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RELEVANCY SCORE 52.8

My Acer Extensa 5620Z originally came with Vista, then I clean installed Win 7, now upgraded to Win 8. Since the latest upgrade, I am unable to access BIOS or the boot menu. The black and white boot screen used to say to press F12 for boot menu, and something else for Setup, those messages are no longer there. And those key combinations do not work. I've also tried some other combinations I've found in searches - F2, Alt-F10, ctrl F10, alt ctrl F10, F8, del, esc. None work.

Could the upgrade has modified the firmware somehow? Boot screen says Phoenix bios, TrustedCore v1.32 - I think that is the same it has been.

Thanks

A:After upgrade, cannot access BIOS or boot menu

This is not exactly a solution but I do know if you hold your power button on your computer until It turns off and then turn it back on you will be able to get into your BIOS though I don't recommend this solution

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RELEVANCY SCORE 52.8

hi, installed an SSD (caddy), cloned the OS to SSD and wish to boot from SSD but how do i access the bios/boot menu, there is nothing at start up that says press ESC, F12 etc, i have tried many buttons but no look :-( help!

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RELEVANCY SCORE 52.8

I'm running windows 10 on a dell inpiron 3157. I want to run an OS off of a usb drive. However, when I turn on my computer and hit either F2 or F12, as soon as the dell splash appears, windows opens anyways. The Dell logo disappears for a few seconds before a blue windows screen covers my screen, and then my sign in page appears. I have fast startup disabled. Only one time in the past hour of trying have I seen the Options for F2 and F12 appear with a blue loading bar below the dell logo. However, windows still ended up booting.
Please help!
Eric

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RELEVANCY SCORE 52.4

HI

Is it possible to overwrite my install of Windows 10 with a 8.1 by using the Advanced Start-Up option? I can get into the Windows 8 installer disc this way, but I want to make sure I don't screw aything up.

My Fujitsu T902 won't let me into the boot menu by pressing F12 anymore, it just beeps and loads up Windows normally. I'm wondering if this is some Win10 security feature or incompatibility with my computer. The computer came with Win8, but it wouldn't load after I tried installing Ubuntu. I couldn't find an official Win8 ISO so I used Win10 Beta, though I don't remember how I managed to boot into it.

I want a fresh install as I again tried installing Ubuntu via Advanced Start-Up. Then it booted into Ubuntu but couldn't load the Windows image. I managed to get back into Windows by adjusting my boot settings. Somehow the Ubuntu startup menu was able to get me into my boot settings menu, but no keyboard shortcut seems to let me in.

TAHNKYOU

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RELEVANCY SCORE 52.4

Hello, I can't access to the boot menu to repair the problem : bootmgr is missingWith my Lenovo G500So i tried to boot or enter bios with F1 key, F2, F3, .... F12, i tryed all F keys, with FN and witout, i tried also with an external USB Keyboard, same problemI also tried to remove then replace the hard drive, remove and replace a battery ... I tried too with the novo bouton , it dosnt work  

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RELEVANCY SCORE 52.4

Evening all. Without warning my wireless Logitech keboard has stopped working.

On looking in system information it tells me the device is not present, is not working properly or doesn't have all it's drivers installed.

If I right click it in device manager I can't access driver properties or troubleshooting, just empty boxes & no response.

We have installed no software, had no crashes, have antivirus & firewalls up & running.

Biggest problem is I can't select last known good configuration or safe mode when I reboot, cos......wait for it...I CAN'T PRESS F8, cos the keyboard don't work. Sounds like a sick joke. Well it ain't funny anymore.

Pleeeze help.....yet again

MB
 

A:Keyboard stopped working , so can't access boot menu!!

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RELEVANCY SCORE 52.4

I have a Linux install on a USB stick and would like to test it on my Inspiron 13-5368. I really don't want to mess around with changing any UEFI settings. I just want to change the boot order for a one time boot up. I know F2 gets me into the system setup. Would F12 or some other key present me with the boot order?

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RELEVANCY SCORE 52.4

Discovered a weird problem on a Optiplex 755 desktop tower system.
I can change any of the other available values on the system but cannot enter the boot sequence menu.  The BIOS that was on the system was A17.
Updated it to A20. No change.
Oh. That wasn't the latest. Update to A21.  No change.
Downgraded to A12.  No change. Bumped back up to A21. No change.
Downgraded to A10. No change. Bumped back up to A21. No change.
Downgraded to A01. No change. Bumped back up to A21 No change.
If there is a password on the system when I tried to access the boot sequence menu it reminded me I needed to type it in first. After successfully entering that value, the prompt went away but I still could not get into the boot sequence.
I removed the cmos battery for 20 minutes while the system was off, put it back, booted. No change.
I replaced the cmos battery with one from another system.  No change.
Tried a different keyboard. No change.
Used the jumper to reset the cmos.  No change.  Ran the onboard utilities.  No error could be found.
If I hold the enter key while on the boot sequence menu I can see the initial splash screen and flickers of the next screen that it will not advance to.
Unplugged the system and pressed the on button for 30-60 seconds. No change.
I think this is ripe for a warranty replacement.Event_Horizon.

A:OptiPlex 755 refuses access to boot sequence menu.

Hi Event Horizon,
I'm not sure if you're talking about the BIOS (F2) or the F12 advanced boot menu. Do you see the Dell logo with these prompts (F2 for system setup, F12 for advanced boot menu) when you start the system?

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RELEVANCY SCORE 52.4

Hi,
I have a Dell 5010 and replaced the HDD after the original drive went faulty. I made a recovery drive on a USB flash so that I could do a reinstall after fitting the new drive. Anyway, after fitting the drive and restarting the laptop, it will not allow me to access the advanced boot menu. It just goes to a blank screen with a flashing cursor.
I have run the Dell diagnostics tool and there are no issues. This tool reported a faulty drive with the previous HDD which led to me replacing it.
Any suggestions?

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RELEVANCY SCORE 52.4

I have a Dell Inspiron 570, with Win 7 Home Premium (SP1). I cannot access BIOS, Boot Menu, Safe Mode upon startup. I have tried using F2, F8, F12 numerous times and I have downloaded the latest BIOS update. I have read that I can remove the HDD and force the system into BIOS. I would like to not do that if possible. I appreciate you taking the time to look at my problem. Thanks.

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RELEVANCY SCORE 52.4

I posted this in the Windows 8 section as I thought it was a problem with such. However, I believe the Ransomware has a lot to do with the problem. So here is the issue:
 
Mother Board: Gigabyte 3.2GHZ
HDD: SATA 1 TB
OS: Windows 8.1
 
Problem: When the computer is powered on it boots normally. However, all function keys or cmd keys to get into BIOS (F2), BOOT Menu (F8), Set up menu (F12) are disabled.
 
Possible Cause: Ransomware, I know for a fact my son installed a .exe file that put ransomware on his computer due to the HDD being locked and inaccessible. Also, when logging into his user he is prompted with the ransom log on by GoTLINKS.
 
Attempted Fixes: I've tried removing the HDD cables and booting in hopes of getting forced into the boot menu. However, no drives are detected and I am prompted to insert the OS Disk and hitting ENTER. Upon doing so all KBoard keys are disabled and computer must be restarted. At this point the computer will boot from the OS Disk and allow for a install of windows or windows repair. Upon trying to reinstall the OS (after plugging the HDD back in) the OS Key states it is not retrievable, even though it is on the tower of his desktop. This happens after the key is inserted. (The key has been registered prior to this all happening). When going into windows repair from the disk I am given 3 options. System Refresh, System Reset, and Advanced Options.
 
System Refresh: Error: A Valid OS must be selected. Please select a... Read more

A:Unable to access BIOS, Boot Menu, or anything else!!! Ransomware!!

Update: I am putting Ubuntu onto a dvd and trying it that way. I will let you know the outcome. Any other suggestions while I am in this process are welcome as well.

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RELEVANCY SCORE 52.4

My computer boots, showing message "F2 for setup, F12 for boot selection", but actual pressing F2 or F12 do nothing.I tried to connect external usb keyboard - no effect.Sometimes it saying about keyboard stuck if i press too active but still do not go to setup screen. It is able to boot from hdd but i need to boot sometimes from usb or dvd and can not access this feature.Recent win10 installation may be related to problem but it happens with both win10 or win7 on hdd, or even with hdd removed. Without hdd it just loop on network boot attempts. No passwords were installed. Is there any reset for bios memory, or can flashing bios help? And is it possible to flash bios for this model?

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RELEVANCY SCORE 51.6

We're having a problem getting access to the BIOS (F10), Boot Menu (F9), etc from a new Elite X2 1012 G1. We deployed our Windows 10 image to it and now we're unable to access anything. We upgraded the BIOS from 1.14 to 1.16 but that hasn't fixed the issue. The tablet boots in to Windows everytime, happily ignoring our attempts to press F10 or F9. Anyone run into this before? We've got over 200 of these on their way in and it's going to be a nightmare if we can't fix this.

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RELEVANCY SCORE 51.6

Help!!!Have contracted the Dept of Justice Ransomeware virus..  Have followed instructions to Use HitmanPro, however,  I  Can't access a boot menu or when going to safe mode (any) it just cycles through and starts windows normally back to DOJ screen.  Running on windows xp.

A:Infection with Ransomeware ..can't access boot menu or safe mode

Hello 757Pirate I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same... Read more

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RELEVANCY SCORE 51.6

So I can't access the boot menu to load windows installation disk from drive or usb, I've tried all the keys from the startup and I can't even go into windows installation disk to repair my MBR.

I also can't make my primary partition active through disk management or CMD, when I try, the option is grayed out for me.

In CMD, it simply says: "The selected disk is not a fixed MBR disk. The ACTIVE command can only be used on fixed MBR disks, so I'm assuming my MBR is corrupted. But I can't fix my MBR without going into the boot menu so I'm lost here.

Note: I can still reformat the computer by loading it from windows but not from the startup.
 

A:Can't access boot menu and can't make primary partition active

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RELEVANCY SCORE 51.6

Ok so i have 2 months lenovo ideapad z580 laptop..i am unable to access UEFI BIOS menu and boot menu anymore these were the steps i tried with my laptop
1)i have windows 8.1 tried going to pc settings and selected uefi settings on restart But the problem still persist the laptop is just doing normal windows 8 boot
2)tried pressing/hitting F1,F2,F12,DEL keys
3)i have also used lenovo one key recovery button there it showed "bios setup" when i selected it and hit enter it is just doing normal windows 8 boot still i can't access uefi bios
4)tried updating BIOS for the laptop but unfortunately there was no bios update for this model
5)tried resetting Laptop by removing battery and ac adapter and pressing and holding power button for 30 seconds but still no use i can't access BIOS yet
6)i tried removing the internal hard drive Out of the laptop and this time one starnage thing happened " before with internal hard drive i used to get lenovo splash screen when turning ON but after removing hard drive and when i try to access bios i can't see the lenovo splash screen at all" still i can't access BIOS!!!
7)i even have tried holding down Shift key, letter B when starting up the laptop but still didn't work
seems like windows 8.1 makes changes to BIOS?
please anybody help me with this particular issue....thanks

A:can't access UEFI BIOS and BOOT menu on my lenovo z580

I own a Lenovo G700, and I have heard that Shift + F2 will get you into the BIOS. It might work if all else fails. You can also call Lenovo support or search around a bit more. But in my case I have to use the hardware OneKey Recovery button to access it.

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RELEVANCY SCORE 51.6

Win 7x64
Acer-5251
Everything seems to be working fine, but as the title suggests, when i tap F8 the Advanced boot options DO appear, but when i engage "Repair Windows" it just goes into a normal boot. Ive tried booting from my installation CD that i've purchased from Acer, but does nothing. And Yes My CD Drive is working, as well having this set as top priority in BIOS and CD is in good condition.

In addition to this, ive tried using the "Advanced Recovery options" from within Windows itself but when i go to click restart computer, i get an error message, with red-x, stating windows is unable to restart.

Additional info that may be relevant, is that a few months ago, i had a friend work on my computer, because windows wouldnt boot at all. When My laptop was returned to me, everything was fresh, but there was missing programs etc...He said, he had to format the hard drive to get it up and running again.

Anyway i appreciate any help as to what i should i do next, or answer any questions you may have-Thank-you!

A:Unable to access System Recovery in Boot Menu, and unable to boot disk

Quote:
He said, he had to format the hard drive to get it up and running again.


What type of Windows DVD was used?

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RELEVANCY SCORE 50.8

I have a Lenovo G51-35 80M8. It was configured with multiple partitions consisting of Windows 10, Linux Mint and Elementary OS and a shared partition as NTFS. Grub controlled access to all the OS?es. I tried to clone the drive to an image file with Clonezilla then loaded that image to the new SSD drive on the G51. Now I can no longer enter the BIOS or bring up the menu for alternate boot methods. On boot up I tried pressing F2 and F12 when the Lenovo logo appeared. All that would happen is the screen would go black as if a reboot took place and then boot into Windows. I tried going through the Windows route to the BIOS with Start/Settings/Update & Security/Recovery/Restart Now/Troubleshoot/Enter BIOS. That did not work either. I received a black screen after the Lenovo logo appeared and then it rebooted into Windows. I also tried Fn F2 and Fn F12 but nothing happened. I reinstalled the original drive and had the same problem. As a last ditch effort I reinstalled Windows on the SSD to see if that would have an effect. The result was still no access to the BIOS or alternate boot menu. The new drive is a 1 TB Sandisk SSD Plus, model SDSSDA 2.5 SSD Drive (SDSSDA-1T00) Help,Barry 

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RELEVANCY SCORE 50

The problem started when i changed to legacy mode when windows installation started giving me trouble.What i think would fix the problem is to either change back to UEFI mode from windows, or to get in the BIOS menu somehow..Does anyone know how to do either of those things? any other ideas are more than welcome

A:z580 can't access bios setup or boot menu after changing to Legacy from UEFI mode

Anyone? u_uI was under the impression this community contained some Lenovo experts..

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RELEVANCY SCORE 50

I have Windows 8 64-bit Acer Aspire V5-431-4899. I recently updated it to Windows 8.1. A couple days ago I began looking up how to dual boot my system with windows 7 as well. Well let just say i never got that far. I began looking into creating additional partitions. After I felt comfortable with it I downloaded a partitioning program so that I to try and allocate more space than the built in disk manager would allow. When I performed a system restart for the settings to take affect the partitioning program started before windows as I read it should and then an error message appeared saying something along the lines of error loading needed partition. I restarted my pc and tried using a re-installation disk for windows 8. the rep[airs failed as they also gave a partition error. I asked a friend who took computer classes about the problem and he recommended deleting partitions and starting over. I tried this. Unfortunately when i did so and created a new partition and tried re-installing windows it said that the partitions are in the wrong format. I attempted changing my systems boot settings as well as wether to boot legacy so i could easily continue doing so. After trying a few different things my pc still boots and legacy however none of the keys to acess boot or bio options work. they beep as they did before but i get the "pxe-e61: media test failure, check cable" message the only time it will go past this is if i have a disk in the disk drive but as i said earlie... Read more

A:Can't Access Boot Setup Menu And Get pxe-e61: media test failure, check cable Message

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RELEVANCY SCORE 50

My new Lenovo T570 always fail to boot/startup normally. When i press the power button to start the laptop, it will display a page showing the following: "Lenovo", "if you want to interrupt normal startup, press enter". This page will remain displayed permanently. This problem was noticed few days after i launched the laptop. I thought it would resolve on its own but it became worse. Now when i pres the power button, it will either display the above page or it will show the boot menu/app menu page. Please what might be the cause and the possible solution?. Thanks. 

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RELEVANCY SCORE 50

Hi All, First, thanks in advance for bearing with my ineptitude and noobness when it comes to computers! Just got a new T480 - i5 vpro.  It came with 16gb ram and an M.2 256gb hard drive w/ Windows 10.  It booted up fine and I set up the computer no problem.  The laptop I had before this one was a T460 that was running fine with a Sata3 Samsung 860 EVO 1tb hard drive and Windows 10.  All my work and stuff is on that HD and I wanted to just simply transfer it over to the T480.  I took it out, ordered the SATA adapter cable for the T480, and when the adapter arrived, swapped HDs with no physical problem. The problem, however, was once I booted up the T480 with my old 1tb HD, it won't boot.  It keeps getting stuck on a Boot Menu/App Menu, Windows Boot Manager screen (see attached picture).  I tried continuing the booting process by selecting each of those options (windows boot manager, ATA HDD0, and PCI LAN) but each time, it ends up back at the same screen.  If I leave the computer on that screen, it will after a delay keep trying to boot and each time coming back to that screen.  The other picture is something else I will see pop up momentarily during the attempted boot process. I called Lenovo factory support but after speaking to two of the reps (I got disconnected while on hold with the first one), the conversatiosn didn't leave me with a very confident feeling abou... Read more

A:T480 stuck on Boot Menu/App Menu Windows Boot Manager screen

One possibility is that you you have a non UEFI setup on the SSD and secure boot is turned on.  In the BIOS, under security, turn off secure boot.  Under the startup tab, select both/legacy first.
 
Also, if you are running windows 7, it isn't supported on T480

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