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Update Error 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

Q: Update Error 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

I am having the exact same problems as the people who opened these threads:
csi unable to query store version
CSI Unable to Query Store Version Total count: 1

I have windows 7 Home 64bit

Things that have failed:
- Check For Updates always fails with the error code: 80073712
- sfc /scannow produces "windows resource protection could not perform the requested operation"
- turn windows features on or off produces an empty window.
- system update readiness tool produces 1 error "csi unable to query store version"
- Installation of SP1 fails with: ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

I also did a remote session with a real microsoft tech and after trying a few things, they just tried to get me to buy their $149 "advanced tools" garbage.

Attached:
- CBS FOLDER ZIPPED (includes CBS.log and CheckSUR.log)
- WindowsUpdate.log
- FILE: C:\Windows\System32\config\COMPONENTS
I really appreciate any help!

RELEVANCY SCORE 200
Preferred Solution: Update Error 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Update Error 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

Looks like bad news, I'm afraid...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
64-bit Windows usually has a COMPONENTS hive of 38-60MB - and yours is only 28MB
Opening the file in a Hex editor, it's obvious that something has totally corrupted it - it appears to be an extract from a CBS.log file!

Unless you have a System Restore point that's from before the problem started, then I'm afraid that your only options are either a repair install or a clean install.

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RELEVANCY SCORE 97.2

hi there
windows 7 ultimate sp1

everything works normal but

blank windows features on off
blank installed updates
sfc /scannow gives "Windows Resource Protection could not perform the requested operation"
CBS.LOG excerpt:

CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT

CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

CSI 00000134 No store version format found; DLL store format 0.0.0.6

CSI (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
i tried repairing from windows installation disk
i tried chkdsk /r
i have no restore point
expert advice please (i dont want to reinstall windows)
help me
thanks

A:0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT

i have solved the problem by reinstalling windows.
what a shame for microsoft

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RELEVANCY SCORE 72.4

So I've read the rules and stuff, and so I've tried your suggestions so I've decided to finally post here again(upload didn't work) so here's my second try.(also when I use sfc /scannow I get Windows resource protection could not perform the requested operation.)

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RELEVANCY SCORE 72.4

Please help.
SFC Scannow: Windows resource protection could not perform the selected operation
SURT: works but didnt fix the error
also I couldnt upload the CBS file it keeps breaking so I only uploaded the CBS.log file sorry

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RELEVANCY SCORE 72.4

I'm currently trying to get this PC updated ( father's ).

I managed to update all important ones besides the SP1.
When trying to update via update tool or manually it fails with the code 80073712.
After running the SURT and a sfc /scannow my CheckUSR looks liek this.

17 error found 11 fixed. 6 remaining in the log below.

Any and all help would be greatly appreciated!

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RELEVANCY SCORE 72.4

Hello.

I have a problem with update KB2891804 - error code 0x80073712. In checksur.log there are too many errors. ? will be able to help in a similar way? thanks in advance.

A:Win7 sp1 x32 - Update error 0x80073712

Shouldn't be too much of a problem - here's the list of errors...

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.18300_none_1862e28bac1f4f05.manifest
winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.22496_none_189131c6c5808252.manifest
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
I'll post a fix protocol later.

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RELEVANCY SCORE 71.6

Hello.

I have a problem with update KB2943357 - error code 0x80073712. In checksur.log there are too many errors "CSI Manifest All Zeros". How can i fix it?

A:Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

Here's the list of Manifest errors...

Code:
Unavailable repair files:
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_97c35378c456bec3.manifest
winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_2692f4576e21152b.manifest
winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_dda628c145093d26.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a... Read more

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RELEVANCY SCORE 71.6

Good afternoon! From what I've seen in a Whole Lot of Googling, this forum seems to have the most targeted, successful support for the kind of issue I'm seeing.

I've been running Win7 Home Premium for a few years, and every single Windows Update has run successfully (with a snag now and then) except SP1, which returns error 0x80073712 every time.

I've disabled SpyBot S&D and AVG Free, but MS Security Essentials is still running.

I ran SURT (Windows6.1-KB947821-v34-x64), which completed.
(And I discovered I've been attempting to resolve the issue with SURT since September 2012, v22!)

Ran SFC scan as Admin:

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

Collected CBS.zip from C:\Windows\Logs

Attempted update again.

New error code: 80070002. Followed WinHelp to stop Windows Update service, deleted temporary update files, restarted update service, checked again for updates.

Attempted update again. Found 1 critical (SP1) and 2 optional. Didn't note what they were.

Cancelled install during Win Live Essentials 2011 update. Restarted SP1-only update.

80073712 returned.

Re-collected CBS.zip from C:\Windows\Logs

(I tried to attach CBS.zip, but at ~30MB, it's well over the 8MB limit. Any particular logs you could use instead?

Thanks!

A:SP1 Update repeatedly failing, error 0x80073712

Ran Windows6.1-KB947821-v34-x64 again, attempted SP1 update again, failed with 80073712 again.

Ran WindowsUpdateDiagnostic again, which reported "Windows Update error 0x80073712(2015-07-21-T-12_43_39A) Not Fixed"

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RELEVANCY SCORE 71.6

Hi!
First of all, please forgive my real clumsy English - I hope it's at least understandable.

I have difficulties with the last MS patch (July 9), the KB 2844286 (something with .NET Framework 3.5.1) doesn't install. I tried first to delete the accompanying Files KB 2832414, 283946 and 2840631 and then a re-updating, but again for the KB 2844286 fails with the

error 0x80073712 (error_sys_component_store_corrupt)

The checksur.log shows several errors (cbs.zip)

sfc /scannow shows one error with wimgapi.dll (hashmismatch) which cannot repaired, because source file is also corrupted (sfcdetails.txt).

lossless repairing with the Win repair system isn't possible, because user-, program- and windows-folders are not in the same partition.

In other threads, I saw very profund and competent answers, so I hope someone can help me too!

Appreciating your help very much!

A:Win7x64 Update Error 0x80073712 with KB 2844286

  
Quote: Originally Posted by monolake



The checksur.log shows several errors (cbs.zip)

sfc /scannow shows one error with wimgapi.dll (hashmismatch) which cannot repaired, because source file is also corrupted (sfcdetails.txt).


Sorry, seems the attachment hasn't been uploaded...

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RELEVANCY SCORE 70.8

I've done everything here with no fix: Error Code 0x80073712 occurs in Windows Update or Microsoft Update

I've done everything here with no fix: KB2919355 (Windows 8.1 Update) Fails (800f0092 and - Microsoft Community

These are the only solutions that i can find and i've done both of them and neither has worked or they've given me additional errors such as the troubleshooter just telling me it couldn't fix it and the second one saying invalid package.
In a week now i won't be able to get updates to Windows because of this stupid update so i'm desperate for help hoping that there is something i've missed over the 500 google search results i've gone through.
I also want to make it clear that I CAN'T WIPE THIS PC under any circumstances unless there is no other possible option. If it truly is the only option than I'll do it but it's going to be months until i have the time to actually do it.


I have tried the DISM healthrestore, it failed with:
Error: 0x800f081f
DISM failed. No operation was performed.


I have tried the dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14 it failed with:
Error: 0x800f0805

The specified package is not a valid windows package.

Again i need to make it very clear that i can't wipe my PC right now. It will be weeks if not months until i can wipe this machine and it is the only one i can use right now. And to be completely honest i shouldn't have to wipe my PC b... Read more

A:update KB2919355 Error 0x80073712. all fixes failed.

If you are still having a problem installing the latest KB2919355, zip up the files under c:\windows\logs\cbs and share them out on OneDrive, and I will take a look.

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RELEVANCY SCORE 70.8

Hello,
The windows update keeps offering me the same update (KB2887595) over and over again (even after I reboot). The installing information says it failed every time I try and after the attempt to install it says "Not needed"

Code:
Update for Windows 8.1 for x64-based Systems (KB2887595)
Installation date: ‎17/‎11/‎2014 21:51
Installation status: Failed
Error details: Code 80200056
Update type: Important
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/2887595
Help and Support:
http://support.microsoft.com



If that doesn't happend, I receive an error after trying to installed (still with Windows Update). Here is the details for that failed attempt:

Code:
Update for Windows 8.1 for x64-based Systems (KB2887595)
Installation date: ‎18/‎11/‎2014 00:24
Installation status: Failed
Error details: Code 80073712
Update type: Important
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.mic... Read more

A:Windows Update: Failed KB2887595 /error 0x80073712

Fixed after a using restore point previous to the first attempt install

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RELEVANCY SCORE 70

Hey all, I have a lenovo tower running windows 7 home premium service pack 1, all seems to be working great except when I go to do updates, every update is installed except this one nagging one that fails repeatedly.

The Update is Security Update KB2847927 and the error code is 0x80073712

When the update didn't install I hit help that took me to this page
Windows Update error 0x80073712

I ran the System File Checker tool as administrator in cmd prompt sfc /scannow when it finished it said Windows Resource Protection did not find any integrity violations.
I tried again to install the update but it failed.

The next step was to download and install the System Update Readiness tool, installed that, said finished after about 5 mins (read that it appears to hang but just let it go) and yeah it seemed to install but after that the update still won't install fails with same error code.

That's where the microsoft page stops in terms of what to check or do, so now I come to the group hoping to find some answers.

I read the page that showed the steps to reporting about an error and have attempted to attach my cbs.zip file but it keeps saying
500 - Internal server error.
I am supposed to be attaching the entire cbs folder saved as a zip then uploading that cbs.zip correct?
It's showing as 27.3MB is that too big? For me everytime I try to upload that zip file I just get that server error, I will try again after I post the thread if there is anything else I am missing detail w... Read more

A:Windows 7 Home Premium SP1 - repeated update error 0x80073712

I have tried repeatedly to upload my cbs.zip file it just errors out I am guessing due to size, should I just upload the files one at a time here vs all as one zip file?

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RELEVANCY SCORE 67.2

I'm having no luck installing KB2977629 (Cumulative Security Update IE11). I repeatedly get the error 8007371B.

SURT installs with no errors. SFC /SCANNOW runs with no errors. I am uploading the requested screenshots and ZIP file.

Any help would be appreciated.

Thank you!!!!

PS- well, I WAS uploading. My screencaptures upload great, but my CBS.zip fails with "Server error 500".
My zip file is 9.6mb-- over the 8mb limit. What can I delete from the directory to get under the 8mb limit?


Attachment 333111
Attachment 333112

A:Update Error Code 80073712-Cumulative Security Update IE11, Win 7(64)

I've found a way to get the CBS zip uploaded. I divided it into 4 parts. All of the CBS folder's files are included. Sorry I didn't see this earlier.


Attachment 333122
Attachment 333123
Attachment 333124
Attachment 333121

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RELEVANCY SCORE 66

I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed).

Windows update was working fine until maybe June or May of this year.

I have tried a number of hotfixes, several microsoft fixit (automatic normal and aggressive runs), the sfc /scannow in admin CMD mode, and also uninstalled the last ten or so updates. I have also deleted the contents of the /Downloaded Installation Files/ within C:/Windows but that also did not fix the error.

Have also tried disabling my antivirus but that did not change anything, windows update will not self-update at all.

Nothing seems to work. Please help.

Below see a typical update attempt from the log (repeats almost every other day more or less the same.






Quote:
2012-08-27 13:31:58:097 1088 162c AU ## START ## AU: Search for updates
2012-08-27 13:31:58:097 1088 162c AU #########
2012-08-27 13:31:58:103 1088 162c AU <<## SUBMITTED ## AU: Search for updates [CallId = {DC5A4D0A-1B62-43F8-ABF1-BED8250E87B9}]
2012-08-27 13:31:58:580 1088 13d0 Agent *************
2012-08-27 13:31:58:580 1088 13d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-08-27 13:31:58:580 1088 13d0 Agent *********
2012-08-27 13:31:58:580 1088 13d0 Agent * Online = Yes; Ignore download priority = No
2012-08-27 13:31:58:580 1088 13d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=... Read more

A:Windows Update Self-update Fail Error 80073712

agreed. I am facing a similar problem as you. Help

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RELEVANCY SCORE 66

A couple of weeks ago I got error messages from Security Essentials when restarting a PC (Win7/32, SP1). I could not uninstall the program using the Control Panel, so I used the FixIt-utility from Microsoft.
This made things worse.
I am not able to run Windows Update anymore (error code: 80073712 ? Windows could not search for new updates).
There are no system restore dates going back before I started having the problems two weeks ago.
When running sfc /scannow (as admin) I get the following error message:
Windows Resource Protection could not perform the requested operation.
Tried the same function using the Win 7 (SP1) install disk. Get the following error:
There is a system repair pending which requires reboot to complete.
Restarted several times with the same results.
Since SFC was not working I tried to do a repair install. During the compatibility check I got this message:
Windows needs to be restarted so necessary changes to system files can be made before continuing.
I have tried several reboots and also checked for a pending.xml file. Nothing.
Any suggestions/ideas? It is a standard PC I use for Office apps.

A:Update error 80073712, SFC not working, cannot update Win7

Hello asiaviking and welcome to the forums

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

dism /image:C:\ /cleanup-image /revertpendingactions
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.
Can you also post the requested data please?

Windows Update Posting Instructions

Tom

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RELEVANCY SCORE 66

Hi,

I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code

Thanks

Regards




Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

A:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions

Tom

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RELEVANCY SCORE 65.6

Windows update will NOT update security update KB2813347 and gives me error 80073712. Ran MSE and NO virus. Tried the link to get more info from Microsoft site. Followed all instructions. Tried system recovery, tried system readiness tool, tried the 'fix it' button on troubleshooting page, tried to manually install it. It just WILL NOT install no matter what. When online my computer will freeze and get lines across the screen kind of like what a tv would do. I have to manually turn it off. I have W7 Home Premium. I don't know what else to do.
 

A:W7 update error 80073712

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RELEVANCY SCORE 65.6

Using a new Toshiba laptop.  Win 7 pro. Apparently it's never installed any MS updates since I got it about 6 months ago. I've tried all of the various troubleshooting items that MS suggests, but to no avail.
 
It's also done wonky things, like refusing to acknowledge me as the administrative user, and not being able to find the DVD drive (even tho the device manager says everything is ok.)
 
Other than reinstalling the ISO file, can anyone help me with this?

A:Win update error msg 80073712

Below is some possible help from Microsoft.
 
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/how-to-fix-error-code-80073712-windows-component/29102eca-67ff-4724-837a-74289ec37498

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RELEVANCY SCORE 64.8

Hello, friends !
I've recently had a problem when I tried to update Windows 7 Professional SP1 32bit on my office computer - no name which is licenced by the way. I have it 2 years already but i've never had such a problem till a month ago. When I tried to update it, I've got a note that I have to install an update to Windows update so I can carry on. I agreed & after I clicked -install- it gave me an error code 80073712.
I've tried with sfc /scannow and I've got the CBS log in the attachment and Microsoft Fixit & Windows Update system readiness tool didn't do anything ! Please, help.

A:Windows update error 80073712

CheckSUR shows the following problems...

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_en-us_9852e82be747a35b.manifest
winsxs\manifests\x86_microsoft-windows-w..date-adm.deployment_31bf3856ad364e35_7.6.7600.256_none_cfe0878a82b8f8cb.manifest
... as well as a number of missing payload files.

SFC shows the following problems...

Code:
Line 2249: 2014-10-04 17:05:22, Info CSI 00000248 [SR] Beginning Verify and Repair transaction
Line 2250: 2014-10-04 17:05:22, Info CSI 00000249 [SR] Cannot repair member file [l:24{12}]"lsi_sas2.inf" of lsi_sas2.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
Line 2251: 2014-10-04 17:05:22, Info CSI 0000024a [SR] Cannot repair member file [l:24{12}]"lsi_sas2.sys" of lsi_sas2.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
Line 2252: 2014-10-04 17:05:22, Info CSI 0000024b [SR] Cannot repair member file [l:32{16}]"lsi_scsi.inf_... Read more

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RELEVANCY SCORE 64.8

hello guys..it's my first post..
i tried to update my vista to sp1 from windows update, and after 13% came that error message (code 80073712)
i tried to install from stand alone too, it still didnt work,,error code 800....
i already disable my antivir, didnt make any changes
i read the artikel from "http://support.microsoft.com/kb/947366" , but still didnt get it..
anyone,,please help
tengkiu...

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RELEVANCY SCORE 64.8

For the past few days Windows update has continued to fail.
I feel like Ive tried everything to resolve this and from what I can gather my only option is to reinstall Windows. But then I spotted this
Windows Update Error 80073712
and thought maybe there was hope.....

I removed YAC, ran Avast and Malwarebytes. Removed a few things along the way.
I have run the SURT and sfc scan a number of times.
I found some corrupt files - tcpmon.ini, utc.app.json, telemetry.ASM-WindowsDefault.json
I replaced tcpmon.ini with a clean version from another computer and gather from other forums that the other two can be ignored for now.

And last night I reset Windows Update components (https://support.microsoft.com/en-us/kb/971058) which looked like it had worked but sadly not.

I've gone round a few circles.....any help would be greatly appreciated

I have attached a compressed CBS.log - the CBS folder seems too large to attach

Cheers
Johnson

A:Windows Update error 80073712

Any one got anything on this one? I see quite a few others with the same error number but not sure if it's the same cause.

Read other 5 answers
RELEVANCY SCORE 64.8

Recently my laptop has had an issue with Windows Update. I'm getting the error code 80073712. I've run the Windows Update Troubleshooter but it cannot fix the issue. I've run the system update readiness tool, and it installs "Hotfix for Windows (KB947821), but it hasn't helped my issue. I've tried sfc /scannow, but I get the message "Windows Resource Protection could not perform the requested operation"

Previously, I had tried to run a couple tools I found somewhere called "Reset_Windows_Update_History" and "Reset_Windows_Update_Full" but they didn't seem to help either. I cannot remember where these came from.

I've attached my CBS logs and screenshots of the error in Windows Update, and the dialog box that comes up after I run the Windows Update Troubleshooter.

Thanks in advance,
Mike

A:Windows Update Error 80073712

Did they come from this site maybe? Otherwise look here: Windows Update - Reset

Read other 3 answers
RELEVANCY SCORE 64.8

My Win 7 PC kept re-installing the same updates over and over. When I looked at the update history, it looked like several updates failed, and then a few days later the five new updates (they came after the ones that failed) started reinstalling themselves over and over. I tried several troubleshooting steps found on various message boards (including all steps at the following: Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2) , and now I can't even see my update history any more.

When I go to Windows update, it still gives error 80073712.

Ran SURT - prompted me to install Hotfix KB 947821, which I did.

sfc /scannow -- Windows Resource Protection could not perform the requested operation

Can't get sfc to run in safe mode either.

I tried repair install of W7SP1 from disk, but it gets to the step where it tries to download updates and then fails saying it needs to download updates and cannot.

Can anyone help me?

A:Windows cannot update - Error 80073712

First time I've ever seen that error in a CheckSUR log!...

Code:
Checking Component Store
(f) CSI Missing Root Key 0x00000002 HKLM\Components\CanonicalData\Deployments
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Read other 7 answers
RELEVANCY SCORE 64.8

Hi,

When I try to manually run Windows Update I get the following error: Windows Could not search for new updates (Screenshot attached).

I have Update set to run each night, the same three updates run, two install and one fails. (screenshot attached)

I have downloaded and run the SURT for my system.

I have tried to run sfc / scannow but get the following error: Windows Resource Protection could not perform the requested operation.

I have attached the log files.

I've previously tried the Microsoft Fixit Tool (no success) and have tried to Repair Windows from the disk (aborts while trying to download the latest updates)

Any information would be greatly appreciated.

A:Windows Update error 80073712

I don't recall ever seeing this error in the CheckSUR log

(f) CSI Unable to Query Store Version 0x00000002

but it relates to this error in the CBS log
NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
and
Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)

It's highly likely that the only solution is going to be a repair install - and possibly even a clean install.

This problem has been present since at least November - so a System Restore is not a good idea.

Back up your data to external storage, and then attempt a repair install.

Repair Install

Read other 1 answers
RELEVANCY SCORE 64.8

I get the following message when I try to run windows Update:

"Install new Windows Update software"

When I hit install now, i get error 80073712

Upon running Windows Update readiness tool checksur.log shows 6 unfixed errors...

I have tried resetting the WU system, to no avail.. (reset_windows_update_full.bat)
SystemRestore is not really an option, this problem is an issue since a while...

sfc /scannow returns

Cannot repair member file [l:24{12}]"sdengin2.dll" of Microsoft-Windows-SafeDocs-Main, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

How can I fix this w/o a reinstall?

Kind regards,

Maurice
---------------------------------
System Info:

Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/27/2011 10:55:53 AM

Board: Gigabyte Technology Co., Ltd. Z68X-UD3H-B3
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. F12 03/20/2012

3.30 gigahertz Intel Core i5-2500K

16368 Megabytes Usable Installed Memory

NVIDIA GeForce 9500 GT [Display adapter]

c: (NTFS on drive 0) 578.22 GB 433.69 GB free


Dual boot with Linux Mint

A:Windows Update error 80073712 - how to fix...

Tried this:

Go to Administrative Tools/Services, and stop the Windows Update service. Then go to the folder c:/Windows/SoftwareDistribution and delete all of the files and folders. Then go back to Services and restart the Windows Update service which will recreate all of those folders again. Then manually run the Update Service and everything should work.

No difference...

Read other 9 answers
RELEVANCY SCORE 64.8

Hi,
i'm getting error 80073712 in windows update.
ran sfc /scannow with no problem found
ran CheckSUR and the log shows some problems with 18 manifests
can you please help me with this?

thanks

A:Windows Update Error 80073712

Here's the errors from the CheckSUR log...

Code:
Summary:
Seconds executed: 1269
Found 18 errors
CSI Manifest All Zeros Total count: 18

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7.manifest
winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.320_es-es_84ed48236adf37d2.manifest
winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_en-us_3cc2c1c213d77748.manifest
winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.320_el-gr_84c742d96aefa2f6.manifest
winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000.manifest
winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_he-il_23653c46ed3f803d.manifest
winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.320_none_92880415bab4fe68.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_pt-pt_2de8c0a7f24ced42.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_he-il_120d353c5f9188bc.manifest
winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_es-es_3c8e1ea613fe68ed.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient... Read more

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RELEVANCY SCORE 64.8

Hello!

Sorry if its inappropriate for the forum but it seems that it should be. I'm experiencing the problem with Windows Server 2008 R2. The error code for update is 80073712 and my checkSUR logs are attached.

It seems that the problem is exactly the case described at the end of the following thread
Error 0x800b0100 when installing KB2727528 and/or KB2761217

I guess a package for IE10 hyphenation and spelling is required. Where can I find it?

A:Update error code 80073712

false positives! [SOLVED] Windows update fails to install KB2809289 with error 80073712 - Page 2 - Sysnative Forums

Read other 9 answers
RELEVANCY SCORE 64.8

I was searching an update when immediately goes to a red X. Readiness tool don't work. Bottom 2 get green. None of the Microsoft forums give a specific solution. SFC scanner won't work, Windows Resource Protection can't perform.

A:Windows 7 Update Error 80073712

G'day wolfsxs997, and to BC.
 
The update you were searching.....was it KB2919355   ??

Read other 31 answers
RELEVANCY SCORE 64.8

Hello,

I am having trouble with Windows Update on my computer. One update refuses to be installed. Error code is 80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT).

I've downloaded and executed checkSUR tool and the generated log file is attached. Looks like I have a corrupted manifest file. Anyone knows how to fix it?

Thank you,

Jo?o Pedro

A:Windows update error 80073712

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22705_none_607b179c68f2dba6.manifest
I'll post a fix later for you.

Read other 4 answers
RELEVANCY SCORE 64.8

Hi , I have Windows update Error 80073712 ( i try to install KB2790113 and KB2726535 )

I try Microsoft Fix it , I try Windows Update Reset Component ( batch and manually ) .

I search for the Pendingfile.xml (some thread i read) but i dont find it ( I show hidden files )

When i try the SFC /Scannow I got a message they have some files cannot be repair .

Here the CheckSUR log

I cannot paste the log here they are too long so here the pastebin

CBS LOG - Pastebin.com

I dont know how to repair this files or replace , i hope someone will can help me
I scan for virus and spyware and get off all nasty thing found (toolbar )

I Have a Windows 7 Home Premimum 64 bit , SSD for primary HardDrive , I7 2630QM

Thanks in advance and sorry for my english

A:Windows update Error 80073712

Hi - and welcome

That's a lot of problems!
I make it 53 for a first fix - and almost certainly more to come later.

This will take some time - and may not work at the end because of other factors which the CheckSUR tool doesn't cover.

Back in about an hour, if I'm lucky - tomorrow, if not.

Read other 9 answers
RELEVANCY SCORE 64.8

its always doing this.....i have a toshiba laptop with windows vista home premium and....i want to upgrade to vista sp2 but the error: 80073712 keeps coming...and im stuck on sp1, which makes some programs crash...please help
 

A:windows update error 80073712

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RELEVANCY SCORE 64.8

Just like described at Update Error Code 80073712, I'm getting 80073712 error when installing 2 updates: KB3038314 and KB3045999. I have Win7 Home Premium 64-Bit

Please help.

A:Update Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

Read other 9 answers
RELEVANCY SCORE 64.8

1. System Update Readiness Tool (SURT)
Installation Complete I attached the CBS folder
2. SFC Scan
C:\Windows\system32>SFC /scannow
Beginning system scan. This process will take some time.
Windows Resource Protection could not perform the requested operation.

3. Windows Update Error Codes
Error(s) found:
Code 80073712 Windows Update encountered an unknown error.

Tried Microsoft Fix it and Windows Update Readiness tool.
This is my CheckSUR.log any help would be greatly appreciated.

A:Windows Update Error:80073712

Please provide all the information requested in the
Windows Update Posting Instructions

Read other 9 answers
RELEVANCY SCORE 64.8

Hello,

I'm hoping this awesome community might help me fix some Windows Update Errors that have been plaguing me for several months. There are 5 updates which will never install, Error Code is 80073712. I've run the Update Readiness tool and sfc to no avail. My restart button has the little "Updates" icon overlay, though restarting never resolves anything and it always comes back afterwards.

Log files are included, although for now I have not included some .cab files which blew up the zip file out of proportions.

Thanks in advance and here's hoping!

A:Windows Update Error 80073712

I've gone ahead and ran SFCfix as well, logs attached.

Read other 9 answers
RELEVANCY SCORE 64.8

Hello all,

I am new to the forums so just want to say a quick hello and please excuse my lack of prior involvement.

I have been having this 80073712 update error when trying to update windows. Two files in particular are failing to install: KB2446710 and KB2478662 which I assume are playing a part. I have tried to install these from Microsoft's website without any success.

I have attached the CBS file.

I would be extremely grateful if anybody could kindly provide me with some much needed assistance, it would be extremely appreciated.

A:Windows Update Error: 80073712

CheckSUR appears to have crashed - without reporting what crashed it...

This appears to be the root problem...

Code:
2015-02-27 18:11:28, Info CSI 0000000a Component store has dirty flag; cannot create transactions against it at this time.
2015-02-27 18:11:28, Error CSI [email protected]/2/27:18:11:28.557 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_transact.cpp(3070): Store corruption detected in function CCSDirect::CreateTransaction expression: 0
RegistryCorruption on resource [40]"\Registry\Machine\COMPONENTS\\StoreDirty"[gle=0x80004005]
2015-02-27 18:11:29, Error CSI 0000000c (F) HRESULT_FROM_WIN32(14098) #234# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80073712]
2015-02-27 18:11:29, Error CSI 0000000d (F) HRESULT_FROM_WIN32(14098) #232# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80073712]
2015-02-27 18:11:29, Error CSI 0000000e (F) HRESULT_FROM_WIN32(14098) #231# 1768616 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80073712]
2015-02-27 18:11:29, Info CBS Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2015-02-27 18:11:29, Info CSI [email protected]/2/27:18:11:29.939 ... Read more

Read other 5 answers
RELEVANCY SCORE 64.8

Hello all

I was just about to apply an update (KB2993651) 1.8mb. Dated on the 27th of Aug.

Only to receive this message with the following error code 80073712.

I did try the sfc /scannow

Verifcation 100% complete.
Windows Resource did not find any intergrity violation.

But still I am unable to update

What would my next move be?

Thank you.

A:80073712 Windows Error Update

Hello Swizz,

You have most of this covered but could you post everything thats missing from the instructions here:
Windows Update Posting Instructions

Mainly, running SURT (step 1 in above link)

Read other 9 answers
RELEVANCY SCORE 64.8

Hi!

Working on a client's computer and SP1 update gives error 80073712. After going through diagnostic steps, I have determined that

I am in need a specific .manifest file from the winsxs\manifests folder. This one:
x86_wpf-presentationframework_31bf3856ad364e35_6.1.7600.20658_none_6f09c362d04c8f64.manifest

I have run CheckSUR and the log says this is the file that it's having trouble with (CSI Zero Length) replacing. So I will place it in the CheckSUR temp folder, re-run CheckSUR and I should be good to go. I just need that specific file!

Can someone see if they have this file and share it with me? Thanks!

A:Windows Update SP1 error 80073712

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)


I will NOT answer request for specific files, on the simple basis that well over 50% are misguided.

Read other 1 answers
RELEVANCY SCORE 64.8

Hi, my lap top won't check for windows updates - I get unknown error message 80073712. Can anyone help please? Thanks.

A:Windows Update Error 80073712

Hi and welcome to TSF please read through here http://forums.techarena.in/windows-update/758930.htm

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RELEVANCY SCORE 64.8

I have a Dell laptop running Win 7 Pro SP1 with MS updates current thru 5/31/2013. When I run Update I get an Error Code 80073712. Checking on this code, it seems to be related to a corrupt Registry (most likely in my case), so a Repair Install seems to be indicated.

Everything else is working fine, and I'm reluctant to go thru the hassle. Is there a workaround for MS Update, i.e., a way to download and install the updates manually?

Thanks -

A:Update Error Code 80073712

Hello Ausearch, and welcome to Seven Forums.

For that error number, see if this below may be able to help.

Error Code 0x80073712 occurs in Windows Update or Microsoft Update

Read other 9 answers
RELEVANCY SCORE 64.8

Windows update is getting error 80073712 when trying to search for updates.

I followed the instructions and here is the result of the CBS directory.

A:Windows Update error 80073712

CheckSUR shows these problems...

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_5fe7b2baacf3da43.manifest
winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest
I'll post a fix protocol a little later.

Read other 5 answers
RELEVANCY SCORE 64.8

Hi,

I've had this update error going on for a few months. Eventually I ended up hiding the update, but whenever new updates are available it re-includes itself. When that happens, it ends up making the new updates fail and I have to delete my catroot directory in order for the updates to work.

For this one update pest, I've tried doing all of the options to fix it that I've found through Google. I can't remember all of them at the moment, but mostly involved using the HotFix software and the MS Check tools.

Here's the error:
Code 80073712

For...

Code:
Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2925418)

Download size: 34.7 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/2925418

Help and Support:
http://support.microsoft.com
I've tried rolling back IE11 to IE10 in order to re-download IE11, but that gives an error too.

Any suggestions on how I can fix this? Let me know what other information is needed.

Win7 Home Premium 64-Bit

A:Update Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

Read other 9 answers
RELEVANCY SCORE 64.8

Windows 7 Ultimate 64 SP1
I?m getting Windows Update error 80073712
I ran the System Update Readiness Tool?did not fix the problem
I ran the Windows Update Diagnostic?did not fix the problem
I ran the Microsoft MrFixIt?It says it found the problem and fixed it but when I check I still have the problem whether I reboot or not.
I ran sfc /scannow?I get Windows Resource Protection could not perform the requested operation (yes, I ran as administrator)
I ran System Restore going back as far as I could...did not fix the problem
I tried using my Windows 7 install DVD but after checking compatibility it tells me: Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.
I tried to deinstall the Windows 7 Service Pack 1 but because of this windows update error it says I?ve never ran Windows Update so it does not show the Windows 7 Service Pack 1 to deinstall.

What do I do now?

A:Windows Update error 80073712

an interesting error in the CheckSUR report...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002

According to the CBS log, you've had this problem for some time...

Code:
2013-06-05 08:11:37, Error CSI [email protected]/6/5:14:11:37.378 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-06-05 08:11:39, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

2013-07-01 15:09:08, Error CBS Failed to get offline CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-18 09:30:03, Error CSI [email protected]/8/18:15:30:03.524 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-08-18 09:30:03, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-18 09:30:03, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-08-18 09:31:29, Info CSI 0000000a No store version format f... Read more

Read other 9 answers
RELEVANCY SCORE 64.8

Hi, I am running Windows 7 Ultimate x64 and I am getting error 80073712 when running Windows Update.


I've tried SURT and SFC scan without success.
Here is my CBS file: Attachment 361062

Any help is appreciated.
Thanks!

A:Windows 7 Update error 80073712

Here's the important bits from the CheckSUR.log file...

Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sr-..-cs_def48d6b183741e5
(f) CSI Payload File Missing 0x00000000 fileinfo.sys amd64_microsoft-windows-fileinfominifilter_31bf3856ad364e35_6.1.7600.16385_none_32a9eccc4afed9ba
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sk-sk_4058ef209e44cbba
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sl-si_3f6b10d89edede9d
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_ru-ru_a13dea73a92ad990
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_nb-no_12e978dfe001d01b
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_nl-nl_1128c41de12dd9f0
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_lv-lv_ceef922ff982b0ec
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_lt-lt_ce2223ab... Read more

Read other 9 answers
RELEVANCY SCORE 64.8

Windows updates have been failing for months now. Error code 80073712 is the most common error code and the one I got when I tried updating today. Sometimes there have been other error codes as well but yesterday I tried running every fixit type program I could find reference to in the Microsoft Windows 7 suite and perhaps they have helped a bit. sfs/scannow ran with no errors. I attach a CBS zip file although I created it just before running the dates again so I hope it is ok. I see this error had come up a lot in the past and has been solved with help but couldn't see recent posts on it.

Well it seems the CBS.zip file is not attached because when I try to attach it I get a message saying there is a security token missing and to contact the (forum I assume) administrator. I have done so and await a reply from him.

Any help greatly appreciated.

A:Windows Update error 80073712

Security token missing? That's a new one on me!
Try uploading the files to a fileshare site (OneDrive or DropBox preferably) - then post a link to them in your reply.

Read other 9 answers
RELEVANCY SCORE 64.8

Hey guys I am trying to download/update the 'windows 7 service pack 1 for X64 -based Systems (KB976932) and I can't download it.

What do i do?

Thanks

A:Update error code 80073712

Suggest that you read about it at Windows Update error 80073712, if you haven't done it already.

Good luck.

Read other 1 answers
RELEVANCY SCORE 64.8

I get this error when trying to install SP1 update for Win 7 HP x64.

A:Windows Update Error 80073712

The CheckSUR log shows the following summary...

Code:
Summary:
Seconds executed: 640
Found 166 errors
Fixed 160 errors
CSI Manifest Missing Total count: 4
Fixed: CSI Manifest Missing. Total count: 4
CSI Manifest and S256H Do Not Match Total count: 1
CSI Missing Component Key Total count: 6
Fixed: CSI Missing Component Key. Total count: 6
CSI Missing Pinned Component Key Total count: 6
Fixed: CSI Missing Pinned Component Key. Total count: 6
CSI Missing Deployment Key Total count: 2
CSI Missing Identity Total count: 23
Fixed: CSI Missing Identity. Total count: 23
CSI Corrupt Identity Total count: 4
Fixed: CSI Corrupt Identity. Total count: 4
CSI Missing C Mark Total count: 31
Fixed: CSI Missing C Mark. Total count: 31
CSI C Mark Deployment Missing Total count: 2
CSI Located Replacement: Invalid (S256H) Total count: 13
CSI F Mark Value Wrong Total count: 1
Fixed: CSI F Mark Value Wrong. Total count: 1
CSI F Mark Missing Total count: 91
Fixed: CSI F Mark Missing. Total count: 91
CBS Registry Error Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_system.data.oracleclient_b77a5c561934e089_6.1.7600.16385_none_800ff37184f818a9.manifest
There are a large variety of errors there - much more than we normally see. It makes me wonder what could have caused them all.
I suspect that the root cause is a problem with RAM.
You need to test your RAM with MemTest86+ - RAM - Test with Memtest86+ - run at least 3 full passes... Read more

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