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mouse problems.. slow computer problems...sound problems

Q: mouse problems.. slow computer problems...sound problems

Hello,
Can't get my mouse to move a lot of time in past 2 days, things are downloading really slowly, and there is an issue with the sound.. here is my hijack this file:
Logfile of HijackThis v1.99.1
Scan saved at 1:48:49 PM, on 6/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\TweakNow PowerPack\RAM_XP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [RAM Idle Professional] C:\Program Files\TweakNow PowerPack\RAM_XP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\190\g2mstart.exe "/Trigger RunAtLogon"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{A3BE5E90-F683-4089-BF1F-A50F0AC91C3C}: NameServer = 68.4.16.30,68.4.16.25
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Thanks so much.. Caroline

RELEVANCY SCORE 200
Preferred Solution: mouse problems.. slow computer problems...sound problems

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: mouse problems.. slow computer problems...sound problems

Hi caroline123

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. If you still need help please follow these instructions

1. Download combofix to your desktop from 1 of these locations

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.techsupportforum.com/sect...s/ComboFix.exe

2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

-------------------------
Required Logs

C:\combofix.txt
a new HijackThis log
an update on system behaviour

Read other 5 answers
RELEVANCY SCORE 103.6

Hey I've been having major problems with my Laptop.
Every ten or so minutes when my McAfee 2010 security suite disables real-time scanning it'll re-enable itself causing a lot of alarming pop-up boxes which is slowing my computer. Not sure whats causing it but it seems like malware.
Next theres this process which starts at windows start-up (DivxUpdate.exe), I don't think this is actually a part of divx. I've read somewhere that it is a form of autorun malware, it consumes 99% of my cpu majorly slowing down my computer, I think I may have similar malware on here that are problematic.
Also my firefox frequently say that there's an unresponsive script which temporarily freezes my whole computer and when I finally manage to get to task manager I have to end the process which seems to be using a regular amount of cpu and memory.
I made a topic exactly 1 month ago but nobody answered so I thought I'd make a new one seeing as the problems are progressing and building up.

Thanks for any help I'm provided with.

Read other answers
RELEVANCY SCORE 87.6

After my last computer died I bought a new one at Xmas time. This one's been driving me crazy and it's always seemed rather slow despite having a better spec than my last one. When it slowed down even more and started taking over five minutes to startup I ran some scans with Adaware and EasyCleaner and deleted a pile of things. I then read something about disabling stuff on startup and turned off a pile of processes. I've done a defrag and removed all the games from my hard drive to free up some space. I've defragged. My computer's still slow though and it's still taking a while to startup.

Somewhere in my trying to fix things I messed something up with my sound. The sound is now very slow and slurred. The noise windows makes when it starts up is extremely garbled and drawn out as it is when I try and listen to music. Weirdly the same sound when I'm shutting down isn't. I've uninstalled and reinstalled my soundcard drivers and that hasn't helped. I've tried using different speakers and again no help.

Not sure if this is relevant but there's a hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:11:23, on 07/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2ev... Read more

A:Slow Computer and Sound Problems

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RELEVANCY SCORE 86.4

I bought an eMachines laptop (I know off brand) but it was on Black Friday for $395. In addition, I bought an external hard drive. When I plugged the external hard drive into my laptop; the harddrive downloaded a backup software called Memeo. This backup software would pop up everytime I downloaded something or wanted to uninstall or open a file. So I eventually uninstalled the backup software (MEMEO) and my computer began to run EXTREMELY sluggish and slow. 1. I ran a Nortan scan believing that it would fix my computer situation. The results are below:Scan SummaryScan statisticsScan Time: 10803 secondsScan Options: Scan Targets: C:\Total items scanned: 279,463Files & Directories: 275,169Registry Entries: 225Processes & Start-up Items: 3,581Network & Browser Items: 479Other: 5Trusted Files: 1,820Skipped Files: 9,590Total security risks detected: 1Total items resolved: 1Total items that require attention: 0--------------------------------------------------------------------------------Resolved ThreatsTracking CookieType: AnomalyRisk: Low (Low Stealth, Low Removal, Low Performance, Low Privacy)Categories: CookieStatus: Fully Resolved-----------38 Tracking CookiesCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:[email protected]/ - DeletedCookie:... Read more

A:Registry Problems?, Virus Problems?, Computer SLOW!

Is the external drive still plugged in, even though you uninstalled the software?
Did you remove the software using Add/Remove Programs?

Read other 14 answers
RELEVANCY SCORE 84.8

I am hoping one of you geniuses (I am *not* using this sarcastically!!!!) are able to help me. I downloaded IE7 and it was working okay for a while. Now, whenever I try to load it, it just sits there with a blank screen (meanwhile, Firefox is fine). I use a wireless connection at my university.On top of that, my startup on my laptop is REALLY slow...and more and more often, for some reason, the sound is simply turned off and cannot be enabled again. I periodically run Spybot and have Norton Anti-virus installed, though I must admit it is a few months out of date becuase my subscription ran out. Nonetheless, here is my hijackthis log file:Logfile of HijackThis v1.99.1Scan saved at 2:41:30 PM, on 1/2/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\... Read more

A:Problems Not Loading Ie7, Slow Computer, Intermittent Sound Issues.

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Let's see what we can turn up.Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Read other 6 answers
RELEVANCY SCORE 80

Lately, when I'm opening an application, my sound "chatters" and my mouse "stutters" (hope that's not too technical). When the app opens, all goes back to normal. Any thoughts? I run XP on an Acer Aspire 1690 laptop.
 

A:Sound, mouse problems on XP

Sounds like the CPU is under too much load. If this just started happening, consider whether you installed anything recently around the same time. Did you update a driver? If so, it could be causing conflicts or be bugged. Other than that, try closing some other applications, removing unneccessary start-up programs and running some basic maintenance software like defrag, anti-spyware (Windows Defender) and Anti-virus.
 

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RELEVANCY SCORE 80

I've recently upgraded my motherboard to an integrated WinFast 6150k8MB with AMD Athlon 64 3200+. I'm running 1gig of ram on Windows XP Professional.

While Windows is fully up to date, there are two problems, 1), the mouse cursor, I'm using a Microsoft Trackball though the jumping happens with any mouse used, occasionally jumps around the screen rather randomly, though it will happen more when opeining files or Firefox/Explorer for example.

When this occurs problem two happens, 2) Any sound playing, in any of the MP3 players, seems to 'pop' or 'scratch' as if there is too much happening for the processor to cope with. Even though there's only 4-12% of the processor in use.

I've a feeling it may be due to the sound and graphics card being integrated, but thats only a guess.

Any of you guys have a suggestion??

Cheers
 

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RELEVANCY SCORE 79.2

I get clicking and static interference when scrolling using my logitech wheel mouse and playing music at the same time. I have a SB Live 1024 soundcard with the latest drivers. OS = XP. Can anybody help?
thanks
alin
 

A:wheel mouse/sound problems

Do you have Logitech Mouseware installed? If you do, try uninstalling it. I remember having similar problems aeons ago with my Mouseman+ and SB Live!.
 

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RELEVANCY SCORE 79.2

Hi folks,

Virtualization software - KVM
Host - Debian5.0 Linux
Guest/client - Vista Ultimate

After installation completed Vista works nicely except without sound and the mouse points not easy to control, jerking.

Then I ran update. After finish sound came back. But browsing YouTube or online video sound is jumping. Mousing pointer is still jerking

Please advise how to fix the problem. TIA

B.R.
satimis
 

A:Sound and mouse pointer problems

This could have something to do with the fact that you are running two operating systems at the same time, this uses up a great load of memory, unless your running Damn Small Linux on a Vista machine. You should expect to see these kind of 'jerky' movements now and then, try ending some unnecessary processes and applications in both systems, this might give your system the speed it needs.
 

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RELEVANCY SCORE 79.2

I have just reinstalled XP Pro on a machine that had XP Home on it. I did this because all of a sudden

- I couldn't get my sound card to work,
- couldn't get the onboard sound to work,
- the USB mouse quit working and
- the system couldn't find the boot record when booting.

I've tried 3 different mice (which all work on other machines) and the only one that I could get to work is my laptops USB wireless. Go figure.

I'm still having boot problems, and still can't get the sound to work.

I've read other threads where some hardware symptoms, other than obvious CMOS errors were attributed to worn out lithium battery. I don't think I've ever replaced this battery.

Could this be the problem?
 

A:USB Mouse, Boot, and sound problems

It is more likely that your problem is a bad hard drive. download your hard drive makers diagnostic tool and test the drive. Also when you reinstalled windows did you install the motherboard drivers? and you need at least SP1 for native Usb 2.0 support.
 

Read other 1 answers
RELEVANCY SCORE 79.2

The main problem is that when loading(anything, from copy paste yntil net pages) the pc slows done resulting to bad mouse movement and sound scratches when listening to a song.

Logfile of random's system information tool 1.04 (written by random/random)
Run by pratsinakis at 2008-11-05 01:21:12
Microsoft Windows XP Professional Service Pack 2
System drive C: has 385 MB (5%) free of 8 GB
Total RAM: 1023 MB (39% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:21:16, on 05/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\ATKKBService.exe
E:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
E:\PROGRA~1\Grisoft\AVG7\avgwdsvc.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
E:... Read more

A:Mouse sound and load problems

bumb, please move it forword

Read other 1 answers
RELEVANCY SCORE 78.4

Hi all

Hope i have put this in the correct thread....
I started having problems a couple of weeks ago, one day i tried to power up my pc to no avail, screen was constantly blank, there was power to the motherboard and the fans all came on ok, i eventually got it powered up by removing all the usb connections and it came back to life (only mouse and keyboard usb connections). Since that day its always hit and miss whether its going to power up or not. Also when the PC is up and running the mouse can go all jittery and have mini freezes, also the sound can also get jittery and have mini skips. I have tried removing all files i do not need, refragged, antivirus scan etc. If any one is able to offer some advice on how i would find the problem it would be much appreciated.


OS Version: Microsoft? Windows Vista? Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 4093 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 381551 MB, Free - 147533 MB; D: Total - 152624 MB, Free - 123402 MB;
Motherboard: ASUSTeK Computer INC., P5N-E SLI, 1.XX , 123456789000
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

Thanks in advance

Aiden

A:Sound/mouse and general instability problems

Hi please also post the make model and wattage of your power supply,have you tried updating your drivers or at least reinstalling them from the Asus support site for your motherboard

Read other 2 answers
RELEVANCY SCORE 78.4

Hi all

I started having problems a couple of weeks ago, one day i tried to power up my pc to no avail, screen was constantly blank, there was power to the motherboard and the fans all came on ok, i eventually got it powered up by removing all the usb connections and it came back to life (only mouse and keyboard usb connections). Since that day its always hit and miss whether its going to power up or not. Also when the PC is up and running the mouse can go all jittery and have mini freezes, also the sound can also get jittery and have mini skips. I have tried removing all files i do not need, refragged, antivirus scan etc. If any one is able to offer some advice on how i would find the problem it would be much appreciated.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 4093 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 381551 MB, Free - 147533 MB; D: Total - 152624 MB, Free - 123402 MB;
Motherboard: ASUSTeK Computer INC., P5N-E SLI, 1.XX , 123456789000
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

Thanks in advance

Aiden
 

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RELEVANCY SCORE 78.4

Please help me folks. I am running into quite an insane situation now.
 
Hi folks,
 
Its me again after couple of years of peace, recently headaches returned. Began some weeks ago, IE11 my main browser began to slow down. Slow down gradually increase in frequencies in terms of pages loading and closing of tabs (the X on the top right for example), shutting down of IE11. 
 
Thought IE11 was the culprit, switched to Firefox and Chrome - though the problems not as surfing with IE11, but similar problems happening.
 
Initially some plenty of weeks ago (2-4 months), when IE11 hangs began, I thought it was my laptop's mouse faulty. Changed 3 of them to use, changed batteries,  initally seemed to resolve IE 11 hang problems. Subsequently, doesn't seem changing mouse was the way. 
 
Now I am writing this page using Chrome Browser. The IE11 appears to be istalled, but cannot find the browser ICON to launch. Strangely there is a Internet Options dialog bix which can be clicked, launched to set up the various IE options. But the browser no where to be found for launch.
 
Oer the last 20 days or so, I have been surfing many websites, and doing downloads of many Android OS ROMS. The last some days of which, my ESET and Malwarebytes anti malware programs both of which displayed few 'malicious' warnings which I kind of awared that they were letting me know they were doing their jobs, but specifically I didn't read thoroughly what they said via th... Read more

A:Host of problems, IE11 unworkable, slow surfing, mouse hang, slow shut down etc.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/575360 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 46 answers
RELEVANCY SCORE 77.6

1. There is no sound driver, what can I do to correct this?

2. If I'm on the internet and scrolling down either with roller or dragging it down, it doesn't go smoothly.

I am coming from Ubuntu, a friend put xp on here.
I would also like to know if dual-booting would be easy to do. (ubuntu and xp)

Thanks.
 

A:Solved: Sound problems and scroll problems with newly installed windows xp

Read other 16 answers
RELEVANCY SCORE 77.6

My problem isn't much but I'm worried that it will cause other problems because the computer just came in the mail yesterday and previously acted up.

I use Windows XP, Tablet eddition on a Tablet PC made by Averatec.

The mouse sometimes jumps. I know that's not a big deal but it makes me worried. It does it occasionaly, without warning, and sometimes this causes the webpage to go back the the previoius page.

This honestly isn't that big a problem but it happened to my Mom's latop and it seems to be getting worse and worse. Then again, her laptop isn't in any good condition.

I don't concider this much of a problem, but previoiusly the Windows loaded oddly and got stuck on this blue "windows" screen and after turning it off and on it still wouldn't work. It kept freezing there so I reformated the computer. (This is the day after I got it.) I'm not sure if I was supposed to reformat it, but the technical support was closed for the holidays and I was angry. (Btw, does formating too many times hurt a computer in any way?)

So right now I"m just trying to use it as much as I can to see if it glitches. Watching DVDs, updating it so turning it off and on to see if it goes to the screen again, ect.

But, does it seem like something is wrong with the system? I don't know.. I'm just worried if it does that blue screen again and if these mouse problems could mean more problems in the future.
&nbs... Read more

A:Mouse problems, afraid it will lead to other problems.

Check the manufacturers site to make sure you have the latest drivers for the mouse you are running.

patio.
 

Read other 4 answers
RELEVANCY SCORE 77.2

SONY VAIO F SERIES

Personal:
I have some experience with computers, not to say i know nearly anything.
I have taken a few ROP computer service and networking courses, which
help with understanding the basics. I have had this computer for under a year.

Problems:

- Inconsistent Mouse lag, delay of 2-15 seconds on a click
- Programs lag inconsistently
- Problem with certain movies, and games, mostly certain will not run smoothly.

Current Status:

- Drivers are Updated
- Device manager shows no errors
- No anti-virus (could use some suggestions on some freeware that will work...)

Conclusion:

These problems may be hardware related but i have had no physical damage on this laptop.
Now if it is a software issue i would love some help, even a link or an article i should read. I
would love to have this laptop running at its peak seeing as its expensive and pretty new.
I really need it to work smoothly for school right now, i depend on this laptop for a majority
of art and design projects.I have used this site before and you are all extremely helpful. Not
to be emotional but volunteer service like this helps thousands, Thank you
 

A:VAIO: SLOW MOUSE and Graphics Problems

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RELEVANCY SCORE 77.2

I've been having trouble with my mouse -- same ones I had with a previous mouse and this one is only a couple months old and doing the same thing. All problems are the same whether using IE, FF, or Chrome. Mouse problems are also when using offline documents:

-- Double-clicks on it's own
-- opens 2 tabs for every link clicked on
-- won't highlight for copy/paste (it took almost 20 minutes to copy/paste the logs!)
-- drag and drop not working most of the time -- when I click to drag, it opens the program instead of moving the icon on the
desktop.

My connection has become very slow the past 3 weeks with pages loading very slowly.
I'm wondering if I have a virus or malware problem???

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3895 Mb
Graphics Card: Intel(R) HD Graphics, 1723 Mb
Hard Drives: C: Total - 939685 MB, Free - 882256 MB;
Motherboard: Dell Inc., 0C2KJT
Antivirus: avast! Antivirus, Updated and Enabled

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:55:21 PM, on 5/13/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\D... Read more

A:Slow connection/mouse problems -- malware?

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RELEVANCY SCORE 76.8

Hi guys

This is my first post in this forum so hello!

Title was difficult to put succinctly so I will describe the problems I'm having.

I recently did a complete re-instal of XP Pro. I wiped all hard drives, installed a new one, physically cleaned inside of PC with air, resat all cards, upgraded to SP3 for first time, installed software slowly and carefully and installed Avira Antivirus, Agnitum Outpost Firewall (disabled Windows Firewall first) and also installed Spybot S&D.


So, I am having various problems that I've never had before:

1. Startup is quite slow - this could be to do with firewall and anti-virus loading up

2. If I have any USB external drives attached and on, the boot will hang

3. My system tray lacks several icons that should be there; volume control, anti-virus

4. Strange things with right-clicking causing system crash - e.g. I grabbed 3 photos off desktop, dropped them onto bin and right-clicked right away to empty bin - system hung and I had to hard crash out and restart PC

5. When I open my new internal second HD, it takes ages to display all the items (a lot of videos) slowly writing out all their dimensions down a list. If I try any right click actions whilst it's doing this, the system hangs

6. Browsers - I use Firefox, have the new v3 installed, I installed latest Java and Flash but have problems with some sites. One relies on Java for its online tutorial I need but all I get is a blank white screen with 'done' in th... Read more

A:Java problems, XP Pro problems, SLOW everything problems...

Sounds like you got virus or malware. Turn OFF System Restore. Download and install www.malwarebytes.org and run a Full scan. Remove all malware Reboot.

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RELEVANCY SCORE 76.4

Hi,

thanks for taking a look at this I hope you can help.

About a week ago my comp was running fine and I had no problems. I was using Win XP Pro on my Advent 6414 PIII 1.1 GHz laptop and was using AOL to connject to the internet. I had Anti Virus guard working there too and thought things were ok....

I upgraded the AV Guard but halfway through the setup i had to turn the computer off.

When I started it up on Monday, there was a progress bar at the bottom of the screen consisting of really chunky white bars.

The XP screen hung there for ages and when it did finally load, the programs running were prone to freezing. Specific symptoms were the Display Properties panel locking up and then saying there was a WIN32.DLL error (Not Responding) and that it had to shut down. The desktop picture froze and each subsequent time i tried to start the computer it took longer and longer to start. The programs hung for longer and froze earlier and it got to the point where I lost everything. I had to reformat the entire hard drive and re-install XP.

Surely this would have cured the problems despite wiping out my extensive and dare I say excellent music collection..aaaarrghhhh!!
Alas it did not. i have re-installed XP only to find similar re-occurrences of the same problems...programs slow to load, Explorer locks up (the start menu is the main one) and now the pictures that I loaded for my desktop are being halved each time i start up.

I learned my lesson and now have Nor... Read more

A:XP Problems: Slow to load, DLL broken, freezes, modem problems the list goes on..

How much do you know about installing XP?
And, what options did you select during the process?

(No, it's not a simple, linear, process.)
First of all, if you wipe the drive you should do it properly. That is, you get a copy of the Disk Manager software from your hard drive's manufactuer and you use THAT to wipe the Hard Drive from a boot disk. Low-level format the drive, which means you write zeros to the entire drive including the boot sector. That gives you a truely blank drive.

Then when you do the XP install, windows thinks the drive is "Virgin" and does a complete partition and format. No information is retained.

If you wanted to be faste (but lazy) about it, you could just delet the partitions on the drive and then make new partitions, and then install Windows, but let's be sure we've done everytyhing we can to start with a blank slate, shall we?

But you're not done yet: You need to get the device drivers from your PC mfg's website. Otherwise, all the drivers that XP doesn't have aren't there, and your hardware is in "Default" mode (if at all).

NOTE: Before you start to do any of this, check with your OEM to see if they have any special "Non-DOS" partitions on your model of laptop. If they do, all this is for naught: You'll have to get them to put those partitions back on your machine before you begin re-installing.

Compaq did this a few years back to a number of their models, and it was a huge headache to ITs everywhere... Read more

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RELEVANCY SCORE 76.4

Hi,
This is my first post here, so I hope that I follow all of the rules. And thanks in advance for any help. My computer has been running slow for a while, and I think one of my kids might have gone to a website that allowed some malware in. My OS is Windows XP SP3. I have noticed a few things, 1. Had a problem with Adobe acrobat reader, it wouldn't update for some reason, and couldn't open PDF files for a while, after uninstalling and reinstalling several times, I think it is now working. Also noticed more recently when working in MS Word 03 every once in a while it won't let me save files. Now I am noticing that when I have Internet Explorer open for a while, IE tries to pop open a new window, to which the IP address is blocked by K9 web protection 91.212.226.6 is the IP. After googling this IP address, I found a few posts leading me to think there might be a trojan kicking around on my pc. I have run MBAM and Hijackthis in an attempt to find the culprit, but MBAM comes up clean, and I can't find it on Hijackthis. Any help woould be appreciated.
Thanks!

A:PC running slow,Problems w/MSword, Internet explorer problems with popups and blocked sites

1. Start an Office program.
2. On the Help menu, click Detect and Repair.
3. In the Detect and Repair dialog box, do any of the following:
* Click to select the Restore my shortcuts while repairing check box. By default, this check box is selected. If you select the Restore my shortcuts while repairing option, Detect and Repair will keep your custom Office shortcuts. If you do not select this option, Detect and Repair will remove your custom Office shortcuts.
* Click to select the Discard my customized settings and restore default settings check box. If you select the Discard my customized settings and restore default settings option, Detect and Repair will set the following back to the state that they appeared in when you first installed Office:
o The Assistant character selection.
o Most-recently-used entries on the File menu will be removed.
o The size of the program window for all programs.
o Menu and toolbar position and any customizations.
o The security level for each program.
o View settings in the program, such as the Calendar view in Outlook.
o You must re-enter your User Name and Initials when you restart your Office programs.
4. Click Start.
5. Click Ignore if the Close Office Programs dialog box displays the following message (where program is any Office program that is currently running):
In order to correctly pick... Read more

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RELEVANCY SCORE 76.4

I am experiencing a wide variety of system failures: ranging from slow startup, hardware failures, system freezes and a host of others. i have tried all necessary troubleshooting but to no avail. windows update are downloading but will always fail to install completely or hangs up midway. Pls i really need help. Regards.

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RELEVANCY SCORE 76

I went out of town and came home to my computer having some serious problems. My kids really must have done a number on it!

The DVD drive won't recognize a DVD, but recognizes CD's without problems.
I upgraded the driver to the latest NEC2500 driver (was using v1.05 now using v1.0A) and it still won't read a DVD when I insert it into the drive. It spins up the DVD disk when I insert it into the drive, but it comes up with a "disk not found error". However, with CD's, the autostart works without problems.

Computer is running dog slow!
The computer was running fine when I left, now it is sooooo slow! It takes forever to boot and to shut down. It is also slow when I launch the internet or try to launch other programs as well. I installed Kaspersky Internet Security as a protection against viruses, malware, spyware, etc. and it found a bunch of stuff, but it is still running soooooooo slow.

In addition, the Sound no longer works, nor does my USB hub no longer works

Something happened while I was gone and I don't know what to do.

Any help would be MUCH appreciated!
 

A:XP Problems - Slow, DVD, Sound, USB

Does System Restore still work?

Start > run msconfig > launch System Restore -- and choose a date before you left.

It might be best to do this from a Safe Mode boot.
 

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RELEVANCY SCORE 75.2

My mouse light repeatedly flickers and very often freezes up then works again. Occasionally, my computer boots w/o the mouse detected. I also get a "A USB device has malfunctioned" popup but I am definitely sure that the USB is NOT the problem, nor is it the mouse.
My mouse happens to freeze most often when there is high memory usage on programs. This is most noticeable when firefox is open, where I can have up to 4 1-2 second freezes in 10 seconds. Once in awhile my mouse light goes out completely and I have to replug the USB back in.

Another clue that might help solve the problem is that when I open task manager or any folder, the CPU usage shoots up to 80%.

Im guessing that its either my graphics card or power supply or both. Help would be appreciated

System Specs:
AMD Athlon 64 2.0 ghz (Stock speed)
2x512 PC3200 DDR OCZ RAM
Windows XP SP2
520W OCZ Modstream PSU
160 GB Hard drive
Razer Diamondback Mouse
Logitech Elite Keyboard
Asus A8N-SLI Deluxe nForce4 Mobo
GeForce 6800GT 256MB (Stock speed)
 

A:Mouse & Computer Problems

No it's not your graphics or your OCZ PSU (nice unit), but it very likely is a trojan or your mouse is just dieing. Can you plug the mouse into another USB port? When the the CPU goes to 80% what process do you see? Search for this exact name on google (if you don't recognize it, to see if it's a safe system file or a malicious one. Dwnload a freeware or trialware trojan killer from this site or do a google search yourself and run that.
 

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RELEVANCY SCORE 75.2

Hello,

My computer suddenly developed a problem last night. I restarted the computer and it took ages to start up and when it did, it took me a while to get into internet explorer. Then the sound was coming out slow as well, sometimes normal and other times slow.

I ran a virus check with AVG and found nothing, then ran a spy bot search and destroy check and found 80 odd infections, mostly minor stuff like tracking cookies etc.

The computer is just basically slow and the sound is slow also.

Please advise.

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RELEVANCY SCORE 74.8

I was having problems with my mouse dragging in XP. So I looked up a solution at Microsoft's tech support. The solution said to make a system recovery point (which I later found does not save the state of the registry), and delete certain registry keys. I restarted my computer after doing this and plugged my mouse in. Nothing happened. It then occurred to me, the solution is for an intellipoint mouse and I'm using just a microsoft basic mouse. The hardware section of the mouse settings doesn't even recognize that a mouse exists, and the device manager no longer says "mice and other pointing devices." The lesson here is export the registry BEFORE making changes.

What can I do? I know how to get around windows with a keyboard, but I would like to fix the problem.
 

A:Mouse problems (user problems)

Welcome troubadour to TSG! Your mouse has to be plugged in before you restart. So plug your mouse in and restart. Your system will see the mouse at that time. Good Luck!
 

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RELEVANCY SCORE 74.4

Hi all,i've tried running Spybot Search and Destroy lately, and found out that when it was scanning,there was a bot-check,and
it was /1325034,i'm just wondering if it's safe,or should i reformat my computer.

Just ran a Spybot S&D check,and came out with tracking cookies only.

I just changed my computer mouse lately,and this mouse seemed weird.My computer's mouse would move on it's own sometimes,even without me using
my laptop or my mouse.I'm beginning to wonder if i have a virus/malware of any sort,and i'm using ESET Smart Security.

Anyone can help?

If this is not in the correct forum,please move it.

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RELEVANCY SCORE 74.4

My laptop has recently slowed down considerably - maybe 50% slower on startup and every day tasks. The sound has also decided to play up and is now quite distorted when I play a music file, talk on skype or even the windows startup. I typically use AVG Free and Spybot but they have found nothing in my scans. I have a feeling that I may have a virus or a trojan stealing my CPU processing power! I have attached my Hijackthis log. Any help or suggestions would be greatly appreciated. I'm running XP by the way.Regards,Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:Laptop Super Slow - sound problems

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.Please download ComboFix from one of these locations:Link 1Link 2* IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to contin... Read more

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RELEVANCY SCORE 73.6

My computer consistently freezes. I have to restart the computer twice, once because the mouse stops working, and the second time the mouse works correctly. The computer doesn't shut down by itself, it stops at the shutting down screen and you have to hold the power button to turn it off. I think there may be lots of viruses. Please help, thanks

Logfile of HijackThis v1.99.1
Scan saved at 5:29:40 PM, on 10/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\S... Read more

A:Computer freezes, mouse and shutdown problems!

Hello Thecowmoos1, and welcome to TSF. You may wish to Subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools (above the first post), then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any.

Unhide Files
Go to My Computer > Tools > Folder Options > View tab and select "Show hidden files and folders". Uncheck the "Hide protected operating system files (Recommended)" option. Also make sure there is no checkmark beside "Hide file extensions for known file types". Click OK.


Download CleanUp!
Download and install CleanUp! but do not run it yet.

WARNING: CleanUp! deletes EVERYTHING out of temporary folders and does not make backups. If you have any documents or programs that are saved in any temporary folders, please make a backup of these before running CleanUp!

WARNING: Do not run cleanup under Windows XP x64 Edition. If you're not sure if you have the 64-bit version of Windows then you probably do not; however, you can check by using IE to download the whichcpu tool and then running it.


Download AVG Anti-Spyware
Please download, install, and update AVG Anti-Spyware.L... Read more

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RELEVANCY SCORE 72.8

Hi, about 2 days ago I turned on my pc and many weird things started happening...
first it took a lot of time for the explorer.exe to load, so the desktop or taskbar didn't appear until after maybe 10-15 minutes. Then, the taskbar looked really weird, it seemed like it had been cut horizontally, so you couldn't get to see the whole lower part of the taskbar (and it wasn't the screen size config... since I tried changing that and it didn't work). I thought it might be some kind of virus, so I opened Malwarebytes' Anti-Malware and I got the following message:

Run-time error '372':

Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

Then also I noticed I can't paste anything anywhere... or drag things, so I can't copy paste things or cut-paste things... then since yesterday I no longer have a taskbar... and I also can't use the search function (not even when I go into My PC and click on the search icon... a frame appears on the left, just as it should, but it just stays blue)
Also, when I go into taskmanager, and go to processes the Username under all processes is blank (except for one: Inactive process... under SYSTEM) when normally many of them were under Administrator and others.
And finally, I can't open windows media player... and when I open iTunes i get the follow... Read more

A:windows explorer problems, audio/video problems, vbalsgrid6.ocx problems...etc.

no one? please?
 

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RELEVANCY SCORE 72.8

Hi, about 2 days ago I turned on my pc and many weird things started happening...
first it took a lot of time for the explorer.exe to load, so the desktop or taskbar didn't appear until after maybe 10-15 minutes. Then, the taskbar looked really weird, it seemed like it had been cut horizontally, so you couldn't get to see the whole lower part of the taskbar (and it wasn't the screen size config... since I tried changing that and it didn't work). I thought it might be some kind of virus, so I opened Malwarebytes' Anti-Malware and I got the following message:

Run-time error '372':

Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

Then also I noticed I can't paste anything anywhere... or drag things, so I can't copy paste things or cut-paste things... then since yesterday I no longer have a taskbar... and I also can't use the search function (not even when I go into My PC and click on the search icon... a frame appears on the left, just as it should, but it just stays blue)
Also, when I go into taskmanager, and go to processes the Username under all processes is blank (except for one: Inactive process... under SYSTEM) when normally many of them were under Administrator and others.
And finally, I can't open windows media player... and when I open iTunes i get the follow... Read more

A:windows explorer problems, audio/video problems, vbalsgrid6.ocx problems...etc.

someone help.. please?
 

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RELEVANCY SCORE 72.8

Hi, this computer was give to me by my sister to use temporarily since my old one isn't working anymore. This is all I know of it:
Dell Dimension 4100
Windows ME
Petium III
128 MB RAM
20 GB HD
She installed a CD burner not sure on the specs.

She stopped using it cause it was really sluggish, not sure if burner was working, sound doesn't work, and it was infected with a bunch of viruses. Since she didn't want to deal with it she bought a laptop. I forsee myself using this computer til the end of this year.

First thing I want to tackle is this weird mouse behavior and it might be related to the sluggish feeling. I can startup the system and sit there after Windows load and the desktop is shown. The mouse is centered and I'm pretty sure all the startup programs are done loading, since I only have very few programs checked off for startup. The mouse will start doing its hourglass thing for no reason even if I don't touch a thing. When I move my mouse it would often veer off course or head in the opposite direction even. I have no clue why it's doing that. I've gotten ride of a lot of the viruses but it sort of feels like something huge is running in the background.

Any help is appreciated. Thanks
 

A:Erratic mouse, viruses, other problems on a very sluggish computer

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RELEVANCY SCORE 72.4

Hi

I hope I'm placing this in the right section, if not, then could someone tell me where to put it and I'll post it again.

I've got a Samsung RV510 laptop with Windows 7 HP 64 bit.

About 2 weeks ago, I was watching a Youtube video, had Spotify and Facebook open too, and my computer suddenly went all BSOD on me.

I turned it off and on again. It came up with a message like 'A problem has occurred whilst loading up your computer, what would you like to do?' I chose 'launch startup repair', which takes a couple seconds, then I choose the other option of 'start Windows normally'. I could get onto Safe Mode. Sometimes it would say 'Operating System not found.'

The computer will then load normally and I can be on it fine.

However, I then started to get Norton Confidential and Shockwave Flash crashes in Google Chrome. I disabled Norton Confidential and thus didn't get that error anymore. Shockwave Flash however did still occur as disabling it means I can't watch Youtube videos and do some other stuff. Sometimes my screen would go blank, and it looks like Chrome refreshed itself due to some problem.

I then used Norton Power Eraser (I have Norton Internet Security 2011 otherwise, and I did many live updates and scans to see if there was anything there, but nothing) to see if there were any problems. It came up with one file that was a possible threat which was msvcrt.dll so I did as it recommended and deleted it. I restarted the computer and now I can't it won't go past the Win... Read more

A:Can't start up my computer. (Driver problems, BSOD, other problems)

First rule out infection. Try booting into Safe Mode with Networking to run a full scan with Malwarebytes.

If this fails download, burn to CD or write to flash stick Microsoft Standalone System Sweeper, boot it to run a full scan.

Boot into System Recovery Options using the WIn7 DVD Repair console (option two) and run Startup Repair repeatedly from the list.

If this fails, open a Command Prompt to SFC -SCANNOW Run in Command Prompt at Boot.
If it finds System files to repair it may need to be run several times.

If probs persist, next run System Restore from the Recovery Tools list.

If these all fail, boot into free Partition Wizard bootable CD. Make sure Win7 or it's 100mb Boot partition (preferred) are marked Active. Then click on HD to highlight it, from Disk tab select Rebuild MBR, Apply, reboot. If Win7 doesn't start, try same again with Active flag moved to Win7 partition itself. Next again try running Startup Repair 3 Separate Times with Active flag in original position and then Win7 partition.

If all fails, copy out any needed files using Win7 DVD or REpair CD: Copy & Paste - in Windows Recovery Console

Then run full Factory Recovery from its partition at boot, Recovery Disks or image you've saved, or the Win7 installation DVD following these steps to get a perfect reinstall: Reinstalling Windows 7

If you get it started or recover using factory image, I would follow these steps to Clean up factory bloatware replacing bloated Norton with free Mi... Read more

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RELEVANCY SCORE 72.4

i cant get sound to come out I checked the speakers speakers are working pluged into I pod 
plunged speakers back into computer no sound 

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RELEVANCY SCORE 72.4

When using media player, all my audio files sound like Pinky & Perky!! Why???
 

A:computer sound problems

I need more details. Please tell me the specs of your computer. What version of Windows are you running?
 

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RELEVANCY SCORE 72.4

Hello. I installed some new sort of media player on my computer and now no sound will work on any application I open. For example, I cannot get sounds on YouTube or iTunes. The only way I know the sound on my computer actually works is that on the control panel I clicked the sound thing and it made a beep. Can someone please help me fix this!?
 

A:Computer Sound Problems

If you don't want the new player then you can check System restore and see if there is a Date and time to before you installed the player.

Go Start>>All Programs>>Accessories>>System Tools>>System Restore
Click in the radio button Restore My Computer to An Earlier Time
Click Next
Pick a Date in Dark Blue only (pick a date to before you installed All-In-One)
Click Next
Then Next again.
This should restore the PC to that time & date

It will update and restart
 

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RELEVANCY SCORE 72.4

I installed the usual Realtek, then the driver for the M-Audio soundcard (makers say driver in before card in). When I went to put in the card the PCI slots are there but there isn't enough room for the card itself. Looks like a cut and bodge job. At this point I had a cataract operation, no weights to be lifted, no dust, so the engineering work will have to come later. I now have two drivers, so at Device Driver/sound I selected the Realtek, but although everything plays visually, there's no sound. Normally I use the line out to a quality amplifier and headphone. But even using the front headphone socket, no sound.
I still have to do an elementary check on the physical side; this question is just about the possibility of something in the software set-up - I'm new to Windows 7. Any suggestions or advice much appreciated.

A:New computer, sound problems

I have a recording studio.

What M-Audio card are you trying to install?

I have an MAudio Fastrack Ultra 8R, but it is a USB connected recording interface.

I have had cataract surgery on both of my eyes.

Go to the Control Panel/Hardware and Sound and finally the Sound Panel. The "Speakers" (RealTek) should be set as the default playback device.

Until you get the MAudio card installed, uninstall any software for it and/or disable it in the Device Manager. In the Device Manager Sound section you should have an entry for the RealTek and possibly HDMI audio if you have an HDMI interface on your video. Anything else should be uninstalled.

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RELEVANCY SCORE 71.6

Hi guys........I`m new here so I hope I`m in the right forum......I`m having major pains with my new computer (4 days old)........the OS is WinXP Pro, version 5.1.2660.........the processor is an Intel Pentium 4 CPU @2.53 GHz.....the BIOS is a FUJITSU SIEMENS // Phoenix 4.06 Rev 1.01.1675........512 MB of DDRRAM.......56 GB hard drive.......the sound device is a SigmaTel C-Major Audio..............Modem is HSP56 Micromodem..........I was told that service pack 1 was installed on it, although when I look in "computer information" in the help files, it doesn`t show up.........it shows "Service Pack: 0.0".......I looked at the error log and it showed an application error while installing the service pack "faulting application xpsp1hfm.exe"......"faulting module ntdll.dll".........my computer is constantly freezing up.....it freezes if I try to run my spyware or anti-virus programs.........when I go online I notice my connection gradually gets slower and slower until the computer freezes up.......I tried 3 times to type this thread online and kept hanging up........I`m now typing this in wordpad and can hopefully stay online long enough to paste it onto a thread in the forum...........I`m also having a sound problem........when I try to play an audio file in windows media player, it shows the file playing, but no sound comes from the speakers........the speakers are working because I can hear that awful racket my modem makes when dialing m... Read more

A:sound problems and computer freezes

:wave: Hello & Welcome to TechSpot :wave:

In the future try to use the <Enter>/<Carrige Return> (<CR>) button instead of just ......
It makes it easier for us to read, and makes people more likely to help (as they can actually understand what the problem is).


Anyways, over to the problem.
You say you have tried both boot last known configuration and using system restore?
If you can, try using system restore to restore to the first configuration available.

From what I can find in MS' knowledge base here the problem is with the program which determines what to update and what not to.

What I'd try to do if I were you were boot with my XP cd and then choose "repair installation". Do not choose console, but the other type (word slipped my mind) as it'll replace all the files that has been modified since you installed windows.
This means you have to install the service pack again, and any hotfixes, but at least it should work.

NOTE: Before doing this, I'd make sure I'd have written down all the information wrt to my isp (dial-up number, username, password, any special settings etc) as it might be lost.

That is the only options I can think of right now, but hopefully someone else will be able to come up with other solutions if they don't work.

Good Luck
 

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RELEVANCY SCORE 71.6

I installed the software for the Sony and the movies play but no sound on any of the players. I installed the same thing on my laptop and everything works fine. I am not even a fledgling techie so i have no idea of what to do. The Sony tech told me there could be a problem with media player and real player not being able to handle the 30 gig hard drive but it works fine of the laptop. Any ideas? Thanks in advance.

Sandy

A:Video Sound Problems In Computer

Do you use media player and real player on your laptop to playback the movie files? There could be a CODEC missing from your main computer?

Try uninstalling the sony drivers and software. Reinstall the software and connect your camcorder.

Pop back and let us know!

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RELEVANCY SCORE 71.2

Could someone please look at my hijack this log? My computer is running painfully slow, especially the internet. I see two suspicious programs in my task manager: exec.exe & x1exec.exe. I really appreciate it! Thanks!

Logfile of HijackThis v1.98.2
Scan saved at 12:27:23 AM, on 8/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\WINDOWS\LTSMMSG.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\System... Read more

A:Slow computer, slow & crashing internet. EXEC.EXE problems?

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RELEVANCY SCORE 71.2

I know there are problems with my computer. but i cant seem to find the files that are comming up as "nasty." i tried searching for them but they dont exsist. PLEASE HELP! going away for the summer and would like to have piece of mind.

Logfile of HijackThis v1.99.1
Scan saved at 12:02:37 PM, on 6/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Adam\Local Settings\Temporary Internet Files\Content.IE5

\3WRLL9ZN\hijackthis_199[1]\HijackThis.exe

R1 - HKCU\Software\Mi... Read more

A:Major problems with computer. Cant erase known problems

Hello amdamd and welcome to TSF,

Please print out or copy this page to Notepad since you will not have any of browsers open while you are fixing this. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. Again, you should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the b... Read more

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RELEVANCY SCORE 71.2

Im currently having problems with my laptop was hoping somone could take a look any help would be greatly appreciated. Right now im having trouble turning it on, when it does turn on it gets a lot of pop up windows.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:00:47 PM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1149815656\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\OasClnt.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOW... Read more

A:Computer Problems - Hijack This - Pop Ups, Virus Problems.

still in need of help
 

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RELEVANCY SCORE 71.2

This computer is running slower than some that are 10 years old. Please help. Hopefully, this can get someone started on the problems. Any suggestions?

Logfile of HijackThis v1.99.1
Scan saved at 2:28:31 PM, on 4/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\atwtusb.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Prog... Read more

A:Seriously slow computer: Problems I'm sure!

Can anyone let me know if there is a problem. See first post. Thanks.
 

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RELEVANCY SCORE 71.2

Hello - I had great help here in removing a virus from my laptop and thought I would see if there was anything I could do to fix my main computer. It runs very slow, sometimes the internet wont connect, the audio device is sometimes just gone..things like that. Here is the HJT log in the hopes that some answers may be found there.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:50:18 AM, on 5/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Fil... Read more

A:Slow Computer & other various problems

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh hjt log, please.

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RELEVANCY SCORE 71.2

Hi Guys,Can anyone help? My computer has gradually become slower (I have tried defrags etc) but it is now running at an exceptionally slow speed.Can anyone tell me if they can see any problems.Many Thanks-------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:53:40, on 04/05/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16830)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Boots F2CD\Picture Suite\InsDetect.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.EXEC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exeC:\Program Files\Internet Explorer\IEUser.exeC:\Program Files\Google ... Read more

A:Computer problems - very slow indeed!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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RELEVANCY SCORE 71.2

Ok, ive ran spybot and it fixed my popups problem, i apologize if this has already been posted...ive been reading for days trying to fix this...first off it changed the background image on windowsxp to one that said your infected click here to fix...i ran spybot and it fixed that...and i also did a system recovery to a couple days before...not sure if that problem is still embedded in the computer somewhere...anyways now when i try to turn off the computer sometimes it just sits on the "windows is shutting down" page forever and ever...and sometimes wont even shut off from that screen....AND when i try to turn my computer back on...it just sits on the compaq loading screen forever...and i have to unplugg the computer and let it sit for a couple hours and then it will start...hope you can help me fix this problem...oh and when it starts messing up i can hear the fan really loud like its working overtime lol...anyways hope this gets fixed all help is greatly appreciated....

AND NOW I CANT OPEN INTERNET EXPLORER...IT JUST SITS IN MY PROCCESSES IN THE TASK MANAGER...AND WONT ACTUALLY LOAD...

AND ALSO BEFORE I DID THE SYSTEM RECOVERY I COULD LOAD MY TASK MANAGER EITHER IT SAID IT HAD BEEN DISSABLED...
can someone please just check my hijack this log and see if im infected and tell me how i may fix it if i am??
here is my hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:53:05 AM, on 3/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE:... Read more

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