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Computer had a bsod whilst playing a game..now computer won't boot.

Q: Computer had a bsod whilst playing a game..now computer won't boot.

I was playing Burnout when the computer crashed and the blue screen error came up. Since then when I turn the computer on all the fans turn on, HDD activity light flashes but nothing appears on the monitor.I can't boot in to safe-mode or enter the bios settings. I've tried using the 8800gt and the onboard gfx (950 gma) but nothing appears. I read that taking the ram out and then turning it on the mobo should beep..but it didn't however it did beep when I didn't plug the cable in to the 8800gt.

I have a Asrock 1333-D667 mobo
Windows 7 RC
2gb Ram
8800gt 512mb
E2180 @2.00GHz

RELEVANCY SCORE 200
Preferred Solution: Computer had a bsod whilst playing a game..now computer won't boot.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer had a bsod whilst playing a game..now computer won't boot.

No beep without ram installed does not look good. Here is some basic troubleshooting you can do.

1 Open the case and pull the pw connectors from ALL drives; both hd and optical.
2 Remove all add-in cards except the video card
3 Disconnect any usb type device; ie hub, printer, scanner, etc.
4 Clear cmos with the clear jumper for a min of 20~30seconds. Replace jumper to keep position.
5 Now attempt a pw ON of the system and see if it will post.

If it does post in the above config, then shutdown and add devices one at a time until you find the problem. If it does not post, then start replacing parts with known good units.

FWIW I would start with the pw supply as the first part replaced.

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RELEVANCY SCORE 91.6

Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to replace. These are the dump files and system information attached to post thank you.

A:BSOD Whilst playing Browsing and Playing game's

Welcome

The BSOD seems to be caused by old ATI video card drivers:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007da8010, fffff8800774da1c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7a1c )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007da8010, Optional pointer t... Read more

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RELEVANCY SCORE 90

Hi all,

I've recently switched over from my old HDD to a shiny new SSD. It was a fresh windows install and I've installed all drivers for my gpu, mobo etc. fresh onto this. It seems now though that whenever I play a game I get a BSOD. I've had this happen so far whilst playing Skyrim, EVE online and Company of Heroes, and I haven't really loaded up any other games because there's not much fun if they're going to crash 10 mins in! The crashes occur anywhere between after 10 mins of play and after 1hr. I thought it was a temperature issue as Skyrim used to crash before I got the SSD, but seemed to work fine if I put my fan speeds up to ~90% in MSI Afterburner. After 10 mins of EVE online with the fan speeds set to 90% I got a crash the other day though. I've also tried uninstalling and re-installing my graphics drivers and still got a crash :/ I've also updated my BIOS and that hasn't fixed the problem, so I thought I'd post here and see if someone else can help me get to the bottom of this!

System specs are:
Gigabyte GA-Z68A-D3-B3 Mobo
Intel i5 2500K - Not overclocked
Nvidia GTX480 - Also not overclocked
12GB RAM
OCZ Agility 3 64GB SSD
780W PSU

A:BSOD whilst playing any (demanding) game

Hello James.

Scan the system for possible virus infection.

Code:
fffff880`0ae06bb8 fffff880`010149fa ataport!IdePortPdoDispatch+0xb6
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Roll back to an earlier stable version of the display driver.
Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Edimax 802.11n Wireless Adapter needs a driver update.

Code:
lmvm rtl8192ce
start end module name
fffff880`03c24000 fffff880`03dd8000 rtl8192Ce (deferred)
Image path: \SystemRoot\system32\DRIVERS\rtl8192Ce.sys
Image name: rtl8192Ce.sys
Timestamp: Thu Oct 06 13:17:16 2011 (4E8D5D04)
CheckSum: 00128133
ImageSize: 001B4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
And Realtek PCIe GBE Family Controller, too.

Code:
lmvm rt64win7
start end module name
fffff880`03956000 fffff880`039bd000 Rt64win7 (deferred)
Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Thu Jan 13 17:27:19 2011 (4D2EE89F)
CheckSum: 0006BB92
Ima... Read more

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RELEVANCY SCORE 88.8

I've been experiencing crashes for a pretty long time now. I've been able to exclude my vid card, ram, psu, overheating and i think my hard drive but the one i've replaced it with isn't really top of the line either.
I've been on the OC3D forum and they advised me to post everything here. I'll include the log in this thread.

A:BSOD whilst playing any game ranging from L4D2 to LoL

hello DJundertaker25, welcome to Seven Forums. I will try to help you with this problem, if I can. First, I would like you to complete your system specs in a little more detail if you would. Sometimes we need to look up a particular part and need the Manufacturer and model number. I would also like to know your PSU and CPU cooler and case can sometimes help. The instructions I give others may help you do that.
Please fill out your System Specs


   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

As far as your dump files, The latest is about a month old, which striles me as unusual. so please make sure your system is configured for Small Memory ... Read more

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RELEVANCY SCORE 86

Hi everyone,
I'm new to the forum but I am having trouble since installing a new build and have had numerous BSODS. I have since discovered that the ram I was using was faulty and am in the process of RMAing it. Changing for old ram seemed to give better stability but I am still getting occasional BSOD. The latest was 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). I have run Ccleaner previously to this and it seemed to help but 24hrs later this has happened. I cant seem to figure out what it is and would greatly appreciate if someone could tell me what might be causing this.

Thanks,
Gil

A:BSOD 0x0000001e Random whilst surfing/playing game. Dumps included

Hello,


Code:
GVTDrv64.sys Tue Sep 5 02:10:02 2006 (44FD22CA)
This driver is related to the Gigabyte Easy Tune 6 tool. Which are known problems with windows 7. Also it dates back to 2006. Drivers before 2009 are generally known to cause problems, as well.

Either update the driver here: GIGABYTE - Support & Downloads - Utility - Motherboard or just remove it.


Code:
Unknown Device USB\VID_0000&PID_0000\5&1679B462&0&1 43
Would you possibly know what this device is?

In the dump file, it is showing a NTFS error.

Do the following:





Quote:
SFC /SCANNOW Command - System File Checker

After:
Disk Check


After please post back results.

-Justin

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RELEVANCY SCORE 81.6

I was asked to open a new thread so thats what I did. In my old thread I was getting BSOD"s every few days, the problem seemed to dissapear 2 months ago, but this month my computer is acting up all again.

DESKTOP-ETA7JBR-ma_02-11-2015_190935,19.zip

A:BSOD's when playing game and using computer normally.

Please upload a new zip with the latest BSOD and info.
This dumpzip is from 2 november2015

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RELEVANCY SCORE 80.8

ASUS m50sa laptop
Intel Core2Duo T9300
4.0 GB of RAM
ATI Mobility Radeon HD 3650
Windows 7 32-bit

My computer has never had a BSOD until the past year or so. It's a 3 year old laptop, and is still running pretty fast.
It originally came with Vista installed, and I upgraded to Windows 7 when it came out last year. Unfortunately, 64 bit gave me huge problems, but 32 bit ran beautifully. Unfortunately, Windows 7 has the oddly stupid feature where I can only use 3.0 GB of ram, even though I have 4

The error happens as follows: I fire up World of Warcraft, log in, and play for a bit (The time varies, sometimes it never happens after a few hours, or sometimes it happens 20 minutes into logging on) and the screen would freeze, any sounds playing in the background stutter for a few seconds, then my computer shuts down and reboots. I do not actually see the Blue Screen, so diagnosing this problem has become frustrating.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 87D044DC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Attached are 2 of the minidump files, im having a hard time trying to read and interpret these files, since I am not experienced with these types of issues.

One problem I have an idea about is that it might be my video card overheats. My laptop gets very hot when playing, but I always have a lap... Read more

A:Computer BSOD when playing game (BCCode:124)

windows 7 64 bit actually recognise the 4gm ram, its because of the 32bit version wont go up 3 gb ram.

i you want to see the blue screen, tap "f8" key before windows boot and choose desactivate automatic reboot.

you may want to try to update your videocard driver to begin with.
 

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RELEVANCY SCORE 80

I have a custom built computer that i finished almost a year ago then bout 3 months ago, it start shutting down completely while I was playing The Old Republic no Blue Screens. I thought at first since it was just shutting down and not BSODing it was either my GPU or PSU, I have now replaced both with pretty decent upgrades, and booted some games like counter strike source, minecraft, orcs must die, and still happens. Any suggestions before i throw more cash at this thing with nothing working?

A:Computer completely shuts down playing any game, no BSOD

Any help is welcome, and if my post is confusing at all let me know and I will clarify

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RELEVANCY SCORE 80

Hi all,

My computer freezes or BSOD within a minute of gaming. It only occurs in higher end game like Gears of war. I tried warcraft 3 and that doesnt happen. It also freezes sometimes when i watch youtube video or uses window media player.This is my Hijackthis Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:23:47 AM, on 8/14/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Bonjour\mD... Read more

A:Computer freezes or BSOD within a minute when playing game!

Hiya Santacru,how much RAM installed,are latest display drivers installed,latest directx installed
 

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RELEVANCY SCORE 78.4

Hello

I loved playing Solitaire in Win 7 but having an unusual problem playing the Solitaire app in Win 10.
After about 15 minutes, the computer just shuts down. No warning, no error messages, no BSOD, nothing.
I can guarantee you it is not just a coincidence. My computer could be running for days without any problem but as soon as I start playing Solitaire this happens.

I would really appreciate some advice. My computer is an Acer Laptop with i3 CPU, 8GB RAM and Intel HD graphics and using a 24" Acer monitor.

Many Thanks..

A:Computer shuts down whilst playing Solitaire

Make sure all of your graphics drivers are up to date. It may be that this game works the system too hard. Try monitoring your system temperatures a while and see if we can at least rule that out.

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RELEVANCY SCORE 78.4

hello, i have just bought a new graphics card and overclocked my pc to achieve a 1:1 CPURAM. My temps and voltages are all fine, max temp for cpu is 55 degrees and gpu max about 75 degrees depending on how much i want to put the fan on (at 80% 75 degrees). Look at my pc specs to get an idea of the OC.
i have updated video drivers and this only occurs when im playing games.
The sound sometimes freezes with the image too, i cant return to my desktop and all i can do is manually restart my computer.
There is no error displayed in the event viewer, and im wrpping my brain with what it could be, i have a termaltake 550 WATT PSU thats about a year old. iahve 2 SATA HDD , any ideas?
thanks
 

A:Computer Freezes whilst playing games

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RELEVANCY SCORE 78.4

Hello everyone,

My laptop seems to have started switching itself off at random times when I am playing games, specifically STALKER: Shadow of Chernobyl, World in Conflict, The Sims 2, and probably others as well. I assume it is something to do with the graphics card or memory.

I was able to stop World in Conflict switching off by lowering the game detail settings, but the problem remains for STALKER, even if I switch the graphics to the lowest settings. This problem didn't occur a few months ago when I last installed it, and my computer is more than capable of running these games.

Does anyone have any idea what I can do to solve this problem, or at least what type of problem it is? Can I change my video/memory settings to compensate? I am running Windows Vista Home Premium, with an Intel Core 2 Duo CPU processor, 4 GB of RAM, and a ATI Mobility Radeon HD 4570.

I posted this question in the 'Games' section earlier, but I'm not sure it actually counts as a 'Game' problem.

Thanks alot for your help,
JollySam
 

A:Computer switches self off whilst playing games

Please post your system specs, To include Make and model System if Big Box, or same info for the following it custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
 

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RELEVANCY SCORE 78.4

so i have just had a new problem with my pc of which randomly when im gaming i recieve a shutdown it doesnt prompt me it just shutsdown like i unplugged it but this only happens when playing certain games such as minecraft(idk why this since iv been able to play this at 300 frames without a flaw for a couple years) arma 3 arma 2 and ark survival evolved im not sure why im having this problem but i read that it could be a psu problem of which they said to download and test it with furmark and i ran it for about 11 minutes fine with temp of 33C and a max temp of 79C which i dont think is alot since its at 99% load

here are my specs
GPU: GTX 650TI 1GB
CPU: AMD FX - 6300 Six Core Processor
Memory: 8GB RAM
PSU: 650W ACE Blk PSU 12cm Red Fan
OS: windows 7 home premium
Motherboard: M5A78L-MLE
 

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RELEVANCY SCORE 77.6

Hey, im having the most annoying problems. Fresh install for windows 7 ultimate x64, never experienced problems like this before. So whats happening, first off when i went to install windows 7 it took 6 times to get an install without problems. Secondly now that ive got a good install, im experiencing numerous problems. I've had 3 bsod's and a few times a day im experiencing crashes like i haven't seen before. The whole computer freezes. i cant even turn num lock on my keyboard and worst of all i cant even click the restart button i actually have to turn it off at the mains. i normally experience this when playing a game, but non of my components are overheating, i think it could be my hard drive as i had the problems installing software on previous windows installation.

Any idea's how to fix this?

A:Random computer Freeze whilst playing games and w

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 77.6

New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.

A:BSOD after I turn Computer NEW Computer on, or whilst sleeping

  
Quote: Originally Posted by TheRealDanny


New computer keeps blue screening during or after my computer goes to sleep. Was told to upload this, and also it says part of the reason is in the Minidump folder or the Temp folder.


Hi TheRealDanny.

The crash dump (a Stop 0x3B one) is not saying anything in detail about the probable cause of the BSOD).

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If yo... Read more

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RELEVANCY SCORE 77.6

When playing this game it uses a large bit of GPU but it still runs fluently. I've only had problems when playing gta 5 and world of warcraft, I've left the bsod files here as well.Any help is much appreciated.

A:BSOD playing Grand Theft Auto 5 entire game shuts down computer

My error code is 0x000000f4

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RELEVANCY SCORE 76.4

kay

I recently took my PC apart and cleaned it out of dust (it gets very dusty in my room and a 2400RPM intake fan doesn't help). It worked fine at first, then yesterday I found that my PC crashes when a 3D game is running.

It first happened on Multi Theft Auto San Andreas when I was going to test out a new server. I was playing for a matter of a minute before my pair of screens went blank and the familiar repetitive sound when a PC crashes started blaring at me. I restarted my PC using the reset button, as keys were unresponsive.

It booted up without any problems and it loaded up Opera fine. I can use it extensively for hours running normal things such as internet browsers and windowed programs, but as soon as anything 3D is loaded my PC crashes.

Another instance was when I was taking off in FSX, my PC crashed with the same symptoms as the MTA incident.

Its been happening on all of my games that are full 3D, TES:V Skyrim, GTA IV, GTA VC, GTA SA, MTA SA, TF2 and FSX.

Anyone know whats up?

I'm gonna run a system restore and see if it works. I've also got a spare EN7300GE lying around so I can substitute my 285 for that to check if its the graphics card.

Specs:
CPU: Intel Core i7 2600 3.4GHz
RAM: ASint 8GB PC3-10070 1333MHz
HDD: 2TB WD Caviar Green
OS: Windows 7 Home Premium x64
GPU: ASUS ENGTX 285 1GB
Motherboard: Foxconn H61MXV
PSU: Alpine 600W (Just a cheap one until I can get one of higher quality)

A:Crashes whilst playing any form of 3D game

HI
first open up your case and make sure that all connections are seated properly
Take out your Graphics Card and reseat it and connect power to it

Also the power supply you are using is a very poor quality
we recommend XFX, seasonic, and corsair 80+ power supplies
atleast 650W

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RELEVANCY SCORE 75.6

I'm having problems with the graphics when playing the game Theme Hospital. I used to play this on my Win98 computer years ago, but have recently bought a version that says "Windows Vista Compatible" on the front for my Vista PC. It runs ok, but the graphics are messed up. All the colors are wrong and it looks really strange. I tried installing the latest drivers for NVidia and that didn't help.

Does anybody know what I can do to fix this? I have the feeling there is a simple solution, but just don't know what it is
I haven't played theme hospital for years and was really looking forward to playing it when I saw the Vista version in the store
 

A:Solved: Graphics problems whilst playing a game

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RELEVANCY SCORE 74

i have been playing the sims2 since it was first released. i have added almost all expansion packs and recently started dowloading content for the game. i have been working on building an appartment but then, after a while of playing the game, the screen freezes, turns blue (the little egg timer appears) and intermitently returns to the game screen. more recently the blue screen has been appearing almost as soon as i load the appartment lot, and now the whole screen goes black when a sign appears saying "no input signal". it doesn't matter if i shake the mouse or press buttons on the keyboard - the screen will not load again.

PLEASE HELP!!

I don't know if it is because i have wireless keyboard/mouse, or if it is my graphics card
 

A:Sims 2 screen turns blue whilst playing then game crashes

Quite likely it's your graphics card that's gone a little awry.

What model graphics card do you have?

To find out,

A) Right click on My Computer on your desktop

B) Click on Properties

C) Go to the Hardware tab in the properties menu

D) Click on Device Manager button

E) Expand the menu in Device Manager labelled Display Adapters

F) Note the model of graphics card that is listed there.

OR

There's a more detailed method of looking up graphics card information.

Go to Start>All Programs>EA GAMES>The Sims 2

And then click on 'Easy Info'. That little program was developed by EA and should give you lots of information about your system, as well as the model of your graphics card, how much memory it uses, what driver version is installed, etc. etc.

Take a screenshot of the resulting information from EasyInfo or copy and paste the information into a Notepad document and upload to this thread if you like.

Hope this helps,

Kovi
 

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RELEVANCY SCORE 73.2

Hi, I am new on this forum and I hope someone can help me out.

Every time I play a game at start it runs great.. then after 15-20 minutes everything gets slower and slower, I mean really slow. Movement and sounds are going slower and slower when time progresses. I have updated my sound drivers, updated my DirectX. It's like something eats up my ram or my soundcard is causing it. And when everything gets slow I quit the game and windows is then also very very slow. And sometimes my soundcard crashes, giving a loud beep sound. It's driving me NUTS.

Got an amd athlon 1,2 ghz, 512 ram, 40gigUDMA HD, MSI K7T motherboard, asus 7100pro geforce 2 32mb ram videocard, Creative SB Live! value soundcard running on windows ME (updated version installed over w98SE).
 

A:After 20 minutes playing a game game stutters and computer get very very SLOOOOW

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RELEVANCY SCORE 72.4

About 3-4 months ago, my uncle placed a GeForce 9500GT video card. It worked nice for games like Dekaron,Rappelz,Oblivion but just about a week ago it crashed on COD2. I thought it was normal but it happened on Left 4 dead too. I started to get worried and thought it was normal but then it kept on crashing on Portal(1st stage, at around 20-30 seconds on the timer) and almost any game i borrow from my friends. It crashed on Warcraft 3, Overlord, Drift City(only in Undercity Mission). Im kinda worried now maybe you guys can help me.

It crashes and sometimes the sound loops but sometimes it doesnt. Im not sure if it's only the monitor because some of my games cant be shut by using ALT F4 and i cant check if it shuts down well. When i unplug,plug and turn it on, there are no warnings or things that say it recovered from an error.It just starts normally. Some people say i have to upgrade my Video card driver but im worried because when i installed a driver on my Laptop , i couldnt turn it on. SO WHAT DO I DO?

Specs
Intel(R) Pentium(R) CPU 4 3.00GHz
1G of Ram
Nvidia Geforce 9500GT
 

A:Computer crashes when playing any game(besides browser game)

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RELEVANCY SCORE 72.4

I have been trying to install Windows 7 Pro 64 OEM to my newly built machine on to my SSD drive.

It begins the install fine then when it goes to the windows logo on black (boot screen) and is updating the registry, it restarts and goes in to a restart loop. I have tried loads of different settings including the original BIOS settings. I Currently have it set up to boot from SSD drive first.

Why is it doing this? I have hunted around on forums but cant quite find the answer to my situation.

You can see the components I have on my profile. I have taken out the other HDDs for now but all the other hardware is including a LG CH10LS20 Internal DVD?R/RW & Bluray Combo SATA Drive.

I have been trying to do this all day and really want to get my new beat up and running I have a big project to do on it!!

Thanks in advance for any assistance!

Nick

A:Computer keeps restarting during boot whilst installing

Woohoo! After many ours of troubleshooting I have finaly managed to solve it!!

I finaly change the BIOS setting from IDE to AHCI and that seemed to do the trick!

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RELEVANCY SCORE 72.4

Hi, i have a compaq presarrio c300 and i bought spore for it. i started playing and it worked fine for a couple of days then when i hit the space stage it would sometimes the screen whould just turn blue with white wrighting on it for a split second and then restart.
i have the basic compaq presarrio c300 system it is a laptop (it is xp)
 

A:My computer turns off while playing a computer game on it

You need full memory installed... as your computer shares memory with video... Then you still may not have enough, depending on the requirements of the video graphics.
 

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RELEVANCY SCORE 72

Hi everyone,

I few months ago I bought myself a new PC running Vista Home Premium 64-bit and havn't had any issues with it, until now.

Starting from two days ago, my PC has been getting the BSOD and shutting itself down everytime I leave it idle for a few hours (when I go bed and again when I go to work). It has not yet happened when I've been using it (that is probably just coincidence), so I haven't been able to see what the BSOD says.

I'd also like to point out that I didn't make any changes to my system that could have caused the error, it just came out of the blue... so to speak.

In the "Problem Reports and Solutions" window from the Control Panel, it gives the following info:

[codebox]Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Files that help describe the problem (some files may no longer be available)
Mini081909-02.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: d1
BCP1: 00000000E72B3F6B
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 00000000E72B3F6B
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 4d7148b5-eb16-4f3a-942b-c99ee94d217f
[/codebox]

The mini-dump file contains the following:

[codebox]
Microsoft ® Windows Debugger Version 6.11.0001.404 AMD64
Copyright © Microsoft Corp... Read more

A:BSOD whilst computer is idle.

it drives me crazy when I have PC issues that I can't solve myself.Well, turns out I could solve this one myself =PI did a re-install of AVG and this morning the computer was still running; no BSOD.Hopefully, this has solved the problem for good.Cheers,Alachas

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RELEVANCY SCORE 72

Hi guys

I've started getting random BSOD's on my computer and I'm trying to work out what's triggering them.

They normally happen after a few hours, but I'll get the occasional one within half an hour of the previous one happening.

If you need any further information please let me know

Thanks

Blue screened again. Included an MSINFO32 into the ZIP as requested

A:BSOD Whilst using computer in various situations

It appears that the ATI display driver is causing the issue there.
Download the latest WHQL of the display driver from this link : Latest AMD Catalyst Video Driver for Windows 7 and save it on your desktop.
Download AMD Catalyst Un-install Utility and save it on desktop, too.
Disconnect internet.
Run AMD Catalyst Un-install Utility to uninstall the display driver totally.
Restart the computer.
Install the latest WHQL display driver already downloaded.
Restart and connect back to internet.
Let us know the results. If the BSODs continue to occur, next time upload your MSINFO32.nfo file, too.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
____________________________________________________________________________
BSOD ANALYSIS:

Code:
BugCheck 50, {fffffffffffffffb, 1, fffff800030d15b0, 0}
Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SleepInputIdle+79 )

Followup: MachineOwner
-------------------------------------------------------------------------
BugCheck 3B, {c0000005, fffff880048d1eb5, fffff8800a6bb760, 0}

Probably caused... Read more

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RELEVANCY SCORE 71.6

I don't think I have actually gotten a BSOD yet on this computer. It's about 1mo old. As the title says, I've been playing some games, and my computer will freeze during a game. There's no BSOD, but the audio will loop/hang. Nothing works and I have to do a hard reboot.

This is the Windows log about it:

Quote:




Fault bucket 2287316114, type 5
Event Name: RADAR_PRE_LEAK_WOW64
Response: Not available
Cab Id: 0

Problem signature:
P1: swtor.exe
P2: 1.0.0.0
P3: 6.1.7601.2.1.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\PC\AppData\Local\Temp\RDRF75C.tmp\empty.txt

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 6338c8f3-28d9-11e1-b570-f46d044f9e60
Report Status: 0




Computer Stats:OS: Win 7, 64 bit
Original OS: Yes
OEM
System Age: 1mo
OS Age: Same as system, never reinstalled
CPU: Intel i5-2500
Video Card: XFX HD-695X-CNFC Radeon HD 6950
Memory: 2x4gb G.Skill Ripjaws X Series
Power Supply: OCZ ModXStream Pro 700W

Etc:I've run memtest and it came up with nothing.
I've run driver verifier and I haven't bsod'd.

A:Computer hangs while playing game, no BSOD, audio hangs

You are not getting any dump files

You are playing Star Wars, can you uninstall the Game, delete any folders that it has on your computer under C:\Program Files\
Reboot
Resintall again

****Or if your game comes with some kind of repair function run that before uninstalling****

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RELEVANCY SCORE 71.2

Hi guys,

I was just browsing the web when suddenly, my computer went into BSOD (this is not the first time). I would like to know if I could fix it and if so, what steps should I follow.

I have previously tried memory scans, disk scans (chkdsk) and virus scans, these all came back negative and said everything is working normally.

Attatched are the log files of all my previous BSODs.

Thankyou for your time.

A:BSOD Whilst using computer for daily uses eg: browsing web

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88003f3f5e8, fffff88003f3ee40, fffff8000380ea9b}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1df )

Followup: Pool_corruption
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88003f3f5e8
Arg3: fffff88003f3ee40
Arg4: fffff8000380ea9b

Debugging Details:
------------------
EXCEPTION_RECORD: fffff88003f3f5e8 -- (.e... Read more

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RELEVANCY SCORE 70.8

Hi,

just came in this morning and trying to wake the screen and I couldn't gave it a reboot and it made me aware that it had BSOD not sure as to why,

Any help would be greatly appreciated.

Thank you.

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RELEVANCY SCORE 70.8

Hi,
whilst generally using my computer it will blue screen and state that it is dumping memory, there have been several codes but the latest is:

Local ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800037B3DE0
BCP3: FFFFF880033CB848
BCP4: FFFFF880033CB0A0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051912-22620-01.dmp
C:\Users\Antony\AppData\Local\Temp\WER-72556-0.sysdata.xml

I'm currently trying to run "Windows_NT6_BSOD_v3.03_jcgriff2_" but every time i try my computer blue screens so will try and update if it manages to complete.


Edit: how should i attach the system diagnostic report as it saves as a html and says invalid file on upload.

A:BSOD whilst generally using computer local ID: 2057

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 69.2

Hello!

I have installed the latest graphics drivers and motherboard drivers and performed memory checks. Neither have gotten me any closer to a solution!

Here are my dump files:
https://www.dropbox.com/s/cm2rer8tdw...een%20Info.zip

Any help would be greatly appreciated!
Thanks,
Dagariana

A:BSOD whilst playing WoW.

Hello Please follow Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 68.4

Hey guys. So for the past few months whenever i play any games i eventually get BSOD.. sometimes 5 minutes in.. sometimes an hour in. I've downloaded blue screen viewer and got a couple of screenshots of a couple of different bsod's.. these 2 seem to be the only ones that come up. I tried running a ram tester and that came back with no errors.. Just wondering if anyone can decipher this for me.
Furthermore.. i don't know if this is related or not but if i leave my computer on for say a day or so, everything starts to lag.. videos start to stutter and there is just lag in general in everything i do.. once i restart it all comes good... for a while but then starts up again. I tried disabling every non essential startup program but it still does it.
Thanks guys!
Also.. i am trying to add the dump files but can't figure out how to gain permission to do so...

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RELEVANCY SCORE 68.4

Hello all,

Started getting random BSOD during XCOM 2, been absolutely fine up until now. No other BSODs during other activities.

From looking at BlueScreenViewer it points to both cng.sys and ntsokernel.exe. The actual BSOD is IRQL_NOT_LESS_OR_EQUAL 0x0000000a.

Thanks,

Jamie

A:BSOD whilst playing XCOM 2 (Win 10)

Apologies I will post in the Windows 10 Forum!

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RELEVANCY SCORE 68.4

Hello all,

Started getting random BSOD during XCOM 2, been absolutely fine up until now. No other BSODs during other activities.

From looking at BlueScreenViewer it points to both cng.sys and ntsokernel.exe. The actual BSOD is IRQL_NOT_LESS_OR_EQUAL 0x0000000a.

Thanks,

Jamie

JAMIE-PC-24_02_2016__15156_66.zip
JAMIE-PC-24_02_2016__15303_79.zip

A:BSOD whilst playing XCOM 2

Please use the tool from BSOD - Posting Instructions - Windows 10 Forums to create a new zip and upload the new zip.
The tool from sevenforums is slightly different.

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RELEVANCY SCORE 68.4

Hi,

This is my first post here and after looking around for a while I'm still having problems.

I have read the Posting Instructions and used the SF Diagnostic Tool, results included.
I'm not sure if that includes all my system information, but if anything is missing I'll post as soon as I can.

To clarify further the BSOD has happened on a variety of games, sometimes it can happen with in 5mins of loading one other times I am good for a couple of hours or I can play till I've quit the game with no crashing.

I have done scans with MSE, Spybot and Malware Bytes with no issues found.
From looking at other threads, one recommended using a driver scanner to check for updates (SlimDrives), again no updates found.

That's all I can think of for now, also to be honest I am a bit reluctant in having to do a full re-install and would very much like to avoid that if possible.

Thanks in advance,
Mick

A:BSOD whilst playing games

Looks like hardware can you follow this tutorial: RAM - Test with Memtest86+

Post back the results

Thanks

Read other 9 answers
RELEVANCY SCORE 68.4

Hi all,

Playing Dishonoured has been causing my comp to BSOD every 40 mins or so. Temps seem fine but I thought it could be a PSU problem (it's the no-name one that came with the case).

It BSOD this morning whilst Dishonoured was running but minimised, which is weird because the GPU wasn't working hard and CPU was at about 47%.

So anyway, I was hoping that some altruistic soul could check my crashdumps and make sure it's not a driver issue, before I shell out for a new PSU

Thanks!

A:BSOD - usually whilst playing Dishonoured

Hello fraktal and welcome to the forums

What AMD GPU do you have? If you know how to do so, please update your drivers.

Tom

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RELEVANCY SCORE 68.4

Title pretty much tells you the issue, and hopefully the file requested will explain what is wrong.

I'll just add I've ran memtest for 8 hours with no errors.

So my RAM is safe.

Hope you can help, I can't take it anymore

A:BSOD Whilst Playing Games

This post been missed/forgotten?

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RELEVANCY SCORE 68.4

Repeatedly getting BSOD after games in FIFA 15. Never had BSOD before and have never had graphics problems whilst gaming. Would really appreciate any help.
Thanks.

A:BSOD whilst playing FIFA 15

Code:
fffff880`0a272968 fffff880`08402f93Unable to load image \SystemRoot\System32\Drivers\L6PODHD564.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for L6PODHD564.sys
*** ERROR: Module load completed but symbols could not be loaded for L6PODHD564.sys
L6PODHD564+0x2f93
fffff880`0a272970 fffff880`0a272a00
fffff880`0a272978 fffff880`0a2731a8
fffff880`0a272980 fffff880`08402f92 L6PODHD564+0x2f92
.
.
3: kd> lmvm l6podhd564
start end module name
fffff880`08400000 fffff880`084bcb00 L6PODHD564 T (no symbols)
Loaded symbol image file: L6PODHD564.sys
Image path: \SystemRoot\System32\Drivers\L6PODHD564.sys
Image name: L6PODHD564.sys
Timestamp: Fri Jul 12 03:05:33 2013 (51DEECE5)
CheckSum: 000C089D
ImageSize: 000BCB00
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for an update for the Guitar 6 driver here, and install it:
Line 6

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RELEVANCY SCORE 68.4

Attachment 286409Hey ive got a problem which has only started happening the last few weeks. when i play bf3 i get a blue screen with no error code withing 5 mins of play time, its now doing it with war thunder after around 1 hours play. previously it never done this i could play for hours with no problems at all. i done some looking around and saw that i should download whocrashed this is what it said.

On Tue 17/09/2013 23:39:08 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091813-22937-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80079E8028, 0xF20F2000, 0x175)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

PC Specs
Microsoft Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X4 B60 (was a amd phenom 2 core which i unlocked the other 2)
Deneb 45nm Technolog... Read more

A:BSOD whilst playing games.

Attachment 286393

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RELEVANCY SCORE 68.4

My system is suffering from BSOD, It only happens when I play games and only with some games not all, and with those games affected it happens randomly, sometimes 30 minutes, sometimes an hour +

Have tried reinstalling the NVIDIA drivers, Used MSI Afterburner / CPUID HWMonitor to check if it was overheating but it doesn't seem to be the case, Thought it might be some malware or something like BitMiner but nothing there

System Specs - Desktop

- Windows 7 x64
- No OS was installed on system, used an existing 7 disk
- Full retail version
- Approx. 5 Months
- Installed OS same day as I received computer, never reinstalled

- CPU: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
- GPU: NVIDIA GeForce GTX 760
- MotherBoard: Asus H81M-PLUS
- Power Supply: CORSAIR 550W VS

Speccy - http://speccy.piriform.com/results/y...p8UXVJ3OauE4fM

Hope its an obvious problem, even if it s a serious one, so I can get it sorted out

Thanks

A:BSOD whilst playing some games

Hi,

VIDEO_TDR_FAILURE (116)

Attempt to reset the display driver and recover from timeout failed.


Code:

2: kd> k
Child-SP RetAddr Call Site
fffff880`05d95a48 fffff880`04c95140 nt!KeBugCheckEx
fffff880`05d95a50 fffff880`04c68867 dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05d95a90 fffff880`04c94f4f dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`05d95b40 fffff880`04d6403d dxgkrnl!TdrResetFromTimeout+0x23
fffff880`05d95bc0 fffff800`0311c73a dxgmms1!VidSchiWorkerThread+0x101
fffff880`05d95c00 fffff800`02e718e6 nt!PspSystemThreadStartup+0x5a
fffff880`05d95c40 00000000`00000000 nt!KxStartSystemThread+0x16
DirectX was doing some worker thread work, noted that the display driver needed to reset from a timeout, attempted to reset, but failed to reset in the allocated period of time, therefore the box bug checked.

-----------------------------

1. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

2. Uninstall whichever of these you have:

ASUS Kernel Mode Driver, Asus Smart Doctor/iTracker 2, Asus GPU Tweak, and GPU Tweak Streaming.

I can see the driver I am just unsure of which.

3. Navigate to services.msc and disable the nVidia Streaming Service, a... Read more

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RELEVANCY SCORE 68.4

Windows 7 . .- x64- the original installed OS on the system- an OEM- Bought in September 2010- The OS is the original installed and has not been re-installed

I get a blue screen of death whilst playing the sims. It appears after a while and so I thought it was video card related but reinstalling the video card and updating the directx version has done nothing.
The OS has been unotuched on the laptop since it was bought in September and there hasn't been any problems with it other than this.
Any help would be much appreciated

The required attached zip file has both the perfmon report and the collected data from the tool

A:BSOD whilst playing games

bump - can anyone help me?

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RELEVANCY SCORE 68.4

No idea whats been happening, just tends to BSOD whilst I'm playing a game of Dota. Incredibly frustrating.
I've attached my log folder.

Any help will be greatly appreciated!

A:BSOD whilst playing DOTA

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


We'll have to wait for another BSOD to occur, if another BSOD occurs just follow the posting instructions again and upload a new zip.

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RELEVANCY SCORE 68

Every time i play command and conquer it freezes at about the same time into the game. Its not like the graphics are going real slow or anything it just stops and whatever sound it is making freezes also, when i try to ctrl,alt,delete nothing happens.I read some where about having two different memory sticks in it might conflict but i pulled one out and it did not help me.

help me please

I have,
P4 1.8
SOYO P4S Dragon Ultra motherboard
Geforce 4 MX440
Intergrated sound
1 256 ddr and 1 128ddr
40 gig maxtor
 

A:computer frezes playing game

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RELEVANCY SCORE 68

Hello, could you help me i get strange freezes when im playing games everything is going smoothly until pc just freezes and sound is frozen too but you can hear it it goes like zzzzzzzzzzz all the time. I will provide any info that you need.

Darko

A:Computer freezing when playing any game

Hmmm.... be more specific, is the game a flash game, a browser game, a 2D game, or a 3D game?
Do you have a GPU or just a CPU?
Who made your GPU/CPU?
When was the last time you downloaded new drivers?
Are you disabling your antivirus program before playing?

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RELEVANCY SCORE 68

I've tried everything, I've even reformatted my computer but still nothing. Even flash games lagg to the point where they are unplayable, I've updated my drivers and defragged my computers but a few weeks after I bought it it lagged playing everything. My Laptop is even supposed to be a "gaming computer" here are my specs:

Compaq Presario CQ60 Notebook PC
AMD Turion Dual Core RM-72 2.10Ghz
4.00 GB RAM
32 Bit Vista
NVidea GeForce 8200M G

Im DESPERATE for this computer to be fixed. All CD games are easily downloaded but all lagg terribly.
 

A:My computer laggs playing every game

That is not a gaming PC to my mind.......your video card in it isn't very good

What games are you trying to play....and have you tried them at lower game settings and lower resolution
 

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RELEVANCY SCORE 68

Hey guys I'm kind of new to the forums and hope you guys will answer this for me. A month or so now I've been having trouble with playing my games without them crashing every 10 minutes or so. The games I'm referring to are HL2, DoD: Source, CS: Source, and even games like Warcraft III that aren't nearly as graphically intensive as the source games.

Whats been happening is I play the game for what, 10 - 15 minutes and it crashes and only occasionally does it ever play for more than an hour. The screen goes black like there isn't a connection to my computer and a stuttering or static sounds comes out of the speakers. The computer doesn't restart when I press the restart button and I have to press and hold the power button so it shuts down completely before I can restart it.

An additional information is that I just reformatted my computer last night hoping it would've been fixed but it still happens. I've updated my ATI card and I'm up to date with windows update. Updated my mother board and processor as well too. So any help would be really nice, thanks guys.

Comp specs:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2
AMD Athlon 64 Processor 2800+
1.80GHz, 1.00 GB of RAM
ATI All-In-Wonder x800 Series
 

A:Computer crashes playing any game

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RELEVANCY SCORE 68

Hello,
I play this online free game called Poject Torque, its about car racing.
Everytime I play the game, after about 9-10 games, my computer gets slower and slower, I can notice lag... It comes more and more after each races.
If I quit the game then restart it, Its still lagging like the last race.
I have to reboot my comp, then the lag will be gone.
I need some help to try to solve the problem.
Its the only game thats does that.
I guess that the solution would be to have a little software that can empty my cache, then the game could be fine no?
Instead of rebooting all the time?
Thanks in advanced!
 

A:computer gets slow after playing game

In my own experience this happens to me as my video card gets hotter and hotter. It might not be the reason for yours but I wouldnt rule it out.
 

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