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Factory reset

Q: Factory reset

I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?

RELEVANCY SCORE 200
Preferred Solution: Factory reset

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Factory reset

Yogi119 wrote:I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?Hi, Heres what you need to do. Use one of the following methods to open Windows Recovery Environment:Restart your computer and immediately press the F11 key repeatedly. The Choose an option screen opens.Click Start . While holding down the Shift key, click Power, then select Restart. Continue holding down the Shift key as the computer restarts, until the Choose an option screen opens.On the Choose an Option screen, click Troubleshoot.Figure : Clicking TroubleshootClick Reset this PC.Figure : Clicking Reset this PCIf you want to keep your personal files and customizations, click Keep my files, then click Reset. Your computer reinstalls the operating system and your computer restarts. You are done.If you want to remove all files, click Remove everything and continue to the next step.Figure : Keep my files and Remove everything optionsIf you only want to remove everything from the drive where Windows is installed, click Only the drive where Windows is installed. If you want to remove all files from the computer, click All drives.Figure : Remove everything from one drive or all drivesYou can fully clean the drive, so that no files are recoverable, or you can delete your files.Figure : Just remove my files or fully clean the drive optionsIf you want to delete your files, click Just remove my files.If you want to clean the drive, click Fully clean the drive.Click Reset.Figure : Clicking ResetWindows reinstalls the operating system and the computer restarts.Source: http://support.hp.com/ca-en/document/c04742289 Hope it helps..





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RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











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A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 50

Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

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RELEVANCY SCORE 50

i format my laptop and install win 10can i recovey my laptop to first time i open 

A:factory reset

sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open 

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Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
 

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?

http://support.lenovo.com/us/en/

--------------------------------------------------------------
 

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up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,

A:FACTORY RESET

Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

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Problem started a few months ago with message imminent Hard Drive failure.I have swapped out the factory installed Seagate 500GB Hd for a WD 1TB HD and also bought recovery discs from the link on the HP website.To date I am getting anything ranging from error code: 0xe0ef000e to hard drive of the computer is smaller than the original shipped HD. The recovery process cannot continue.Several times have got to a point where I seem to be making progress but then after numerous prompts to insert the recovery discs and supplementary discs it throws the disc out.All I'm trying to do is take the desktop back to square one with bigger storage space.please help

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RELEVANCY SCORE 50

I have an old hp pavilion and I am locked out of it. How do I just rest the whole computer since I can't even get in
 

A:how to do a factory reset

What please do you mean by locked out
Locked out because of a password issue or locked out - it will not boot or if it does will not load windows
 

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RELEVANCY SCORE 50

after I factory reset I cant connect to my wireless internet how do I fix this
 

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RELEVANCY SCORE 50

I just bought this at a Pawn Shop, and the warranty has expired.  I ned to reset the Factory settings. I want to play Farmville.

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I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

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RELEVANCY SCORE 50

I reset my computer to factory defaults on my computer, because it was acting buggy, and I was afraid something horrible was going on.

I'm not a computer genius, heck.. I can't even say I'm close to it.

But I knew that the reset would help me get my computer back to the way I had it when I got it in February, and I can start from there once more.

Now.. with that being said.
Every time I log on now to the computer, it acts as if I'm hitting F10 still, and giving me three options.. The Factory Reset, the Total Reset (which is meant to be used when installing a new verision of Windows), and then "Q" which makes me exit.

After the reset, everything seemed to straighten itself out, which is the bonus for me. I know now that if I do something horrible to this computer, it'll fix itself. Other than for that.. I'm at a loss.

Now the question is, what do I do to get rid of this screen?
I'm running on Windows XP SP2.
Much help would be appreciated.
 

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RELEVANCY SCORE 50

If I factory reset it and it will be like the first time i started it then i wold like to factory reset it.. but i dont know how. a video tutorial will be better  Please

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Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

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I am having some issues with my desk top computer and I was woundering if my model comes with a FACTORY RESORE POINT to put it back to when i first turned it on when I brought it.I have saved and deleted all files and pictures and other staff and then I have uninstalled all programs I have installed sinse I brought it.Now I am unable to find factory restore point and I hope it has one. Can any tell if it comes with ( FRP) and how to do it. Thanks to all MICHAEL

A:FACTORY RESET

Hi, Michael: See if the info at the link below is of help to you... http://support.hp.com/us-en/document/c04758961

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PLEASE.......

I have tried contacting dell and they have not helped me. I bought this dell dimension e310 at a pawn shop about a month ago and I want to delete everything off of it. I want t start all over. nothing on it.

A:Factory reset

Hello and Welcome to TSF!!!

So you want to install operating system from scratch right?

You will need an operating system CD [don't know which one operating system you want to install on your machine],
and do a clean install...

Here is the link where it is provided step-by-step how to install operating system:

Step-by-Step install

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RELEVANCY SCORE 50

Hi everyone,
 
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium.                                     PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
 
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
 
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
 
1. Malwarebytes FREE Antimalware?
 
2. CCleaner?
 
3. Add Block Plus?
 
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
 
5. Last but not least FREE SpywareBlaster?
 
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
 
Kind Regards
 
TheHappyOne  

A:Factory Reset

1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex

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RELEVANCY SCORE 50

Hi, im just wondering if anyone here knows how to factory reset a hp omen hewlett packard gaming laptop at all?Many thanks.

A:factory reset

Hello   If you look under My PC you should see Windows (C: ) and Recovery (D: ).  If there is no Recovery partition you will have to buy the Recovery discs. Please go through this guide, will help you step by step  : http://support.hp.com/sg-en/document/c04497680   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 50

I have windows vista home and recently crashed and lost everything.....
I am trying to reset my pc to factory settings and like i said i lost everything....including restore points!
I have heard that their is a "ghost image" to load from the drive that restores it to factory but cant find any instructions on how to get to it.
Thanks for any help.

A:Factory reset.............

Laptop Recovery Instructions - Tech Support Forum

If this does not work. Give me the model of your computer and I will help.

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Hi all,
 
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 













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A:G50-45 - Factory Reset

Hi azanene , 
 
Welcome to the Community Forums. 
 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
 
Hope this help answer your query.
Update us how things go.
 
Regards

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RELEVANCY SCORE 50

HP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset,  is that right? Thanks

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RELEVANCY SCORE 50

Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

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RELEVANCY SCORE 50

I am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
 

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RELEVANCY SCORE 50

Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

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RELEVANCY SCORE 50

(second request)
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.
 

A:No More Factory Reset

Maybe you installed a new CD/DVD drive. The CD should be in the first optical drive.
 

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RELEVANCY SCORE 50

hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

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RELEVANCY SCORE 50

iv just got a new laptop and my quistion is as follows if i run a factory reset on my new hp laptop is there risks with this ?thankyou kindly

A:factory reset

If everthing is working, then first make the Recovery disk set from the Recovery Manager.  That way if anything goes wrong, it can return the PC to factory settings install.  Once that is done, the entering the factory reset with F11 at start should not cause any trouble, but why would you want to do that if everything is working?

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RELEVANCY SCORE 50

I am putting my laptop up for sale.  I have removed all personal files.  How do I factory reset the laptop?

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RELEVANCY SCORE 50

I bought my wife a new laptop and my grandson set it up. We have subsequently tried to log on but it doesn't recognise the password as remembered. It says to reset the p/w but you can't do that without logging in to the system. Probably the best solution is to do a factory reset and start again. How do you do that please? 

A:Factory Reset

Wally559903 Hello;Allow me to welcome you to the HP forums!To factory reset your laptop, while it is booting, hold down the F11 key. That will invoke the HP Recovery Manager, and using that, you can do a reset.However, if you want to RETAIN what you have, there is another way -- to reset the password ... Sorry, we're not allowed to tell you how to bypass the password ... but ... if you Google for Trinity Rescue Kit, you will be lead to a site where you can download an image file from which you can burn a CD. They might also have USB images -- don't know for sure.If you get a lot of results, then go to the MajorGeeks site -- that is trustworthy.Once you have this, you have a choice of media to create:1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.Once you have made the boot media, boot your PC and use the option to BLANK the password.After that, you should be able to login to the PC -- and then, set a new password.Good Luck

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Ive got problem after problem with my dell insipiron 1300 laptop, ive decided the best thing to do is reset it, how do i do a master reset?I saw on one website to press ctrl and f11 but that brings me up the screen where you choose safe mode, i dont have a reboot disk my last option is factory reset please help.
 

A:Factory Reset

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RELEVANCY SCORE 50

How do I factory reset

A:Reset factory

Hi,What is your computer and its Operating system ? Did you downgrade/upgrade your machine ? To help us answer question quicker, please read this:   http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/HelloRegards.

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RELEVANCY SCORE 50

hi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing

A:factory reset

Hi and welcome to TSF

Have you checked the manual for your PC on how to do a factory restore?

Did you make recovery disks when you first got it?

The make and model of your PC?

BG

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I tried the factory reset from Recovery Manager and after the first reboot the screen turned black with the error message "An operating system wasn't found. Try disconnecting any drive that don't contain an operating system . Press Ctrl+Alt+Del to restart". I have tried many things to recover it but nothing works including the 3 recovery discs created when the computer was new. Win 10 was running at the moment of the failed reset. Can anyone help me on this matter?

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I'm looking to sell my computer as I've just bought a new one. I'm trying to clear all the data off, is there any way I can do a factory reset to make sure everything is wiped off. 

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Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
 

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RELEVANCY SCORE 50

Hello, this is my first post so I hope I explain this correctly. I bought a new Alienware 15 which came preinstalled with Win 8.1, I updated to W10 and after a lot of updates and messing in W10 I got it to work really well. Over the weekend I took the most current W10 main update and it screwed my computer up (black screens, for ever boot ups, lost 2nd HDD upon restarts, etc) so I decided to factory restore Win 8.1 and then go back to Win 10 from there. Anyway, after going through the Alienware Respawn program to get back to Win 8.1. Once the restore was complete I started to log in where I received a message that I must be online to log in the first time. After clicking on the network icon in the lower left corner there was no network to show up which means that my network drivers either didn't migrate during the restore or my network card isn't working period. Anyway, is there a method to side step the log in or to update the drivers outside of the system. Otherwise my $2k gaming laptop bought less than a month ago is a 8 pound paper weights.

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Upgraded to windows 10 from pre installed 8.1 about 1 year ago,now what to go back to windows 8.1 but can't do factory reset to get rid of windows 10 please please can anyone help 

A:Factory reset

wendy1358 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Recovery-Manager-Blocked-After-Windo...This means that RESET no longer works on your laptop due to your doing the Win10 Upgrade.To actually restore your PC to its original condition, you need something known as HP Recovery Media. To see if there is Recovery Media available for your PC, I will need the detailed product number:  http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks

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Hi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so  to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start .  Can anyone help or do I need to take it to shop .  

A:factory reset

Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth

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PLEASE READ == I use a genuine copy of Windows 7 Home Premium and now want to factory restore my whole computer after 4-5 years of use. Every tutorial I've read and watched have a button on the control panel that says "Restore to factory condition" but my computer doesn't have that button! I have tried EVERY video teaching me how to factory reset and need help now.
 
I do not have the restore disk because the PC was given to me by my brother and he bought it YEARS ago.

A:Help With Factory Reset!

What is the make and model of the computer? Right click Computer > Manage > Disk Management. Is there a partition that is about 12GB in size labeled recovery?

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RELEVANCY SCORE 50

Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe.

EDIT:I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"

A:Factory reset help

Hi Deathwishxvi,

Are you actually looking to reset your computer's setting to original factory settings?

or... clear clutter in your hard disk (i.e. files, software, etc...)?

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