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Dell Vostro V131 battery not working - shuts off immediately when unplugged

Q: Dell Vostro V131 battery not working - shuts off immediately when unplugged

My 5 year old Dell Vostro V131 battery doesn't seem to work anymore when unplugged. When it's plugged-in and charging, the computer works fine, but the red "low battery' light blinks constantly. The battery meter shows that the battery is 100% charged. But as soon as the power cord is unplugged, the computer immediately shuts off.
What might be the problem? Should I purchase a new battery?

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RELEVANCY SCORE 200
Preferred Solution: Dell Vostro V131 battery not working - shuts off immediately when unplugged

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 96.8

Soo, I reinstalled my windows, I installed my drivers, all of them (even the audio ones), everything was working perfectly and then I restarted my laptop. After I restarted the laptop, my audio drivers disappeared, I reinstalled them and everything was fine, but this is kind of annoying to do. I was wondering, why does this keep happening? I considered to change to windows 8.1 (from windows 7), I installed everything again, but this time the audio drivers say "Can't recognize such a device" or something like that. I've got a big red X on the audio icon. Could somebody help me?

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RELEVANCY SCORE 95.6

Hi
My keyboard has non-backlit and I want a backlit keyboard.
Does the motherboard have a connector for it or am I stuck with the non-backlit version?

Best Regards:
Ari

A:Dell Vostro V131 keyboard

This model did have a backlight option - you'll need to check the board to see whether there's a connector for the backlight cable (there likely is, though newer systems that ship without a backlit keyboard often do not have the required connector -- it's an older system).

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RELEVANCY SCORE 95.6

Any help would be greatly apprecieated, keeps happening on my dell.
 
Thanks
Kai
 perfmon.zip   148.27KB
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 perfmon.zip   148.27KB
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 SysnativeFileCollectionApp.zip   4.87MB
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A:BSOD DELL VOSTRO V131

Your Bluetooth is disabled.  Is this deliberate?  If so, why did you disable it?
Please re-enable it and update it's drivers - then, if you wish, feel free to disable it again.
 
Only 883 MB of RAM free - please only open 1 application at a time, and disable any unneeded startup items.
Then, please add more RAM (if possible, and if the system will accept more RAM).
 
The WER section of MSINFO32 shows many network related BSOD's - and few specify the WwanUsbMp64.sys driver, which is related to your Dell Wireless 5550 HSPA+ Mini-Card Network Adapter/Mobile Broadband device.
The driver dates from 2013, so I would suggest updating it in order to see if that will stop the BSOD's.

 

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RELEVANCY SCORE 94.4

Dear Sir,

I had run Dell's PC Checkup Tests but all passed. However random BSOD continues to happen.

Attached are dump files. Many thanks in advance for your help.

With regards,
Tham

A:Can someone help? Random BSOD in Dell Vostro v131.

Hello nerdy2013.

The Wireless network driver is failing here.

Code:
fffff880`0a97bd68 fffff880`05ac649bUnable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
NETwNs64+0xd49b
And the driver is old.

Code:
fffff880`058f1000 fffff880`06179000 NETwNs64 (deferred)
Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
Image name: NETwNs64.sys
Timestamp: Mon Dec 12 21:49:10 2011 (4EE6297E)
CheckSum: 0083A479
ImageSize: 00888000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would suggest you to update Intel? PROSet/Wireless Software and Drivers for Windows 7 for your Intel? Centrino? Wireless-N 1030 from Intel Download Center.

At the same time, Uninstall Avast using Avast Uninstall Utility; at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.

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RELEVANCY SCORE 94.4

it only has usb device, i have windows made in my usb flash it boots up, but before it starts to install, it need some drivers for dvd/cd device (which i dont have) or usb, i have usb driver on seperate flash but it dosnt recognize it or its just a bad driver i dont know. Now it has linux installed, maybe this is the problem. help pls

A:Can't install windows 7 on Dell Vostro v131

This error is caused by a bad installer. Confirm your ISO or download another to be sure, write to flash stick using Universal USB Installer with Win7 in dropdown menu. Boot under USB, Removable or HD's using one-time BIOS Boot Menu key, with HD set to boot first in BIOS setup.

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RELEVANCY SCORE 91.6

Hi everyone. I am using a Dell Vostro laptop V131 and it keeps encountering intermittent BSOD with 0x7F. Initially no error on the hardware when I ran the built-in Dell diagnostic tool. System is currently running on Windows 7 32 bit Professional. I can see there are 1 file inside the C:\Windows\minidump folder and memory.dmp inside the C:\Windows folder. Using Win 7 debugging tools, here are the result of the memory.dmp found in the C:\Windows folder. The memory.dmp date created 10/11/2014 11:31AM, date modified 11/11/2014 11:00AM


Memory.dmp
ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: 82e11000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 53158c8f

BUGCHECK_STR: 0x7f_8

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 00000000 to 82e50a9c

STACK_TEXT:
00000000 00000000 00000000 00000000 00000000 nt!Kei386EoiHelper+0x17d4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!Kei386EoiHelper+17d4
82e50a9c ebee jmp nt!Kei386EoiHelper+0x17c4 (82e50a8c)

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!Kei386EoiHelper+17d4

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntkrpamp.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner


Meanwhile, inside the C:\Windows\Minidump folder, got 1 file labelled with 111014-28438-01.dmp. The file date created and modified was 10/11/201... Read more

A:Windows 7 32 encountering BSOD 0x7F randomly on a Dell Vostro V131

Make sure your dump logging is enabled.
Click Start, point to Settings, and then click Control Panel.
Double-click System.
Click the Advanced tab, and then click Settings under Startup and Recovery.
Check Write an even to the system log, and Automatically restart.
In the Write debugging information list, click Small memory dump (256k).

Location of Dumps:
C:\Windows\minidump

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RELEVANCY SCORE 84

It says the battery is fully charged but when I unplug it just fully dies. I just got this laptop referbished. what is going on?













Solved!

Go to Solution.

A:Yoga 11s shuts off immediately when the power cord is unplugged.

I too have the exact same problem with my refurbished Yoga 11S. It is difficult to diagnose when the battery is non-removable.

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RELEVANCY SCORE 78.4

Hi all,
I have a Vostro V131 with BIOS version A05 (released in 2012-03-02). I access Dell site to check if has new version for V131 model and saw that A05 do not exist more . At Dell site only have a version A04 with release in 2014-07-14.
What is wrong with A05 that is not more available? Is A04 more recently that A05?
Best regards!
Mario

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RELEVANCY SCORE 77.6

I have a Dell Vostro 1220 laptop, recently when I pressed the power on button, it completed the POST & showed the Dell logo with the progress bar upto 90% & then shuts down. The power button does nothing after that. when the battery is removed & reseated (or the adapter plugged in after unplugging the laptop starts & powers off after POST.
I have tried to remove the battery & keep the power button pressed for 30 secs, tried to remove the RAM as well but still the same issue.

Is the motherboard gone? Where can I buy a replacement from Dell?
Any thoughts?

A:DEll Vostro 1220 shutdown immediately after POST.

It sounds like the board is faulty.
One source:
www.parts-people.com/index.php

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RELEVANCY SCORE 75.2

Hello, last week my liitle daughter had broke vostro v131 screen with lid, I just dissamble it: lid, screen and video cable and connect to monitor, and it works fine.
Annoing noise from BIOS, what system cant detect video cable, how can I dissable this beep. It starting then computer turns on. 
I read many forums and talking about inspiron n5110,  combination of  power + D dosent work.
PLS HELPPPPPP!

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RELEVANCY SCORE 75.2

Okay, so my operating was originally Windows 8, I upgraded it to Windows 10. And so, when I unplug my battery, it shuts off imediately. It never leaves my desk and I just fixed it from a hard drive problem. It has 92% battery, I don't want to waste money for it, since I just fixed it. And when I search up the problem it says something about a power mode but it doesn't even show that. I'm not sure if other people have this problem but I am pretty mad. And no I never dropped it. Do I need to replace my battery if so, where and how do I replace it? 
Laptop Info:
HP Pavilion 15-n048ca Notebook PC
Model #:E9G69UA
Serial #:[personal information removed]

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RELEVANCY SCORE 74.8

So I have a Dell Precision M4600 running Windows 7.  Whenever its plugged into the wall or docking station, if the battery drops out, it shuts down immediately as if I don't have it plugged into the wall.  Windows does tell me that its plugged in.  The battery charges fine as I have unplugged the laptop and used it off the battery.  So those are indicators that it is receiving power through the plug. 

So why should it power off if the battery gets disconnected?
Yes the battery is loose and right now I have duct tape holding it in.

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RELEVANCY SCORE 74.8

So I have a Dell Precision M4600 running Windows 7.  Whenever its plugged into the wall or docking station, if the battery drops out, it shuts down immediately as if I don't have it plugged into the wall.  Windows does tell me that its plugged in.  The battery charges fine as I have unplugged the laptop and used it off the battery.  So those are indicators that it is receiving power through the plug. 

So why should it power off if the battery gets disconnected?
Yes the battery is loose and right now I have duct tape holding it in.

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RELEVANCY SCORE 73.6

Hi,Had my Thinkpad L480 for about three months with no issues on or off power and / or battery.  This week problems start.  Lenovo Vantage battery indicator shows 100% charge, Taskbar battery indicator shows 100%, been connected to power for some time.  Shut down, disconnect power and turn on.  Indictors show the same and that it is on battery, after a couple of minutes, screen flashes up saying the battery has no power left and shuts down.Repeat, same result, wait couple of days, same result.  All system, operating system, driver patches fully up to date. Any suggestions greatfully received!Many thanks. 

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RELEVANCY SCORE 72.8

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.please help

A:Ideapad 300-15isk Battery fully charged, but laptop shuts down when unplugged

Hi Raouaa, Please use Lenovo Settings to confirm the status of the battery, from your description of the issue it seems that this is a defective battery. Lenovo Settings should show you that the battery status is destroyed, if this is the case I would recommend getting in touch with Lenovo Warranty Support and getting the battery replaced if the unit is still under warranty. You can get in touch by clicking on the Contact Us link at the bottom of the page under Support.Cheers,





Did someone help you today? Press the star on the left to thank them with a Kudos!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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RELEVANCY SCORE 72

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.42.png ?66 KB

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RELEVANCY SCORE 72

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.32.png ?52 KB

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RELEVANCY SCORE 71.6

I have done the custom settings for battery from dell power management. I have set that the battery should start charging when it is at 50% and stop charging at 80%. When the battery has charged 80%.It has stopped charging. But the discharging of the battery is not happening itself. I have to remove the ac power so that the laptop should start using battery instead of ac power. The battery should self discharge when it reaches 80% and start charging when it reaches 50%. which is not happening currently. Can any suggest any solution.

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RELEVANCY SCORE 71.2

Hello all,
I have a Dell Vostro 3400 that just had its motherboard and ram replaced by Dell. It is not out of warranty. It was built in 2011. It was working fine at the office after the replacement, I took it home, it installed some updates, then after a minute it shuts off. I have tried a new hard drive, diagnostics, save mode, bios menu, no matter where it is, after a minute give or take it shuts off. Any ideas?

A:Dell Vostro 3400 shuts down after a minute...

I made a video of what it does. Any ideas?

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RELEVANCY SCORE 70.4

Happened once a month ago, thought it was power outage; twice last week, three times TODAY.

its a Dell Vostro 400 that was new in 2008, running Windows XP; I've been on line in my email when this has happened, but I am a writer and spend a lot of time in my word processor -

overheating?
computer dying?
should I have a computer repair person come in and check it out?

A:Dell Vostro 400 running windows xp shuts off randomly

You shouldn't double post threads.

http://www.techsupportforum.com/forums/f15/computer-shuts-off-randomly-and-reboots-self-652449.html#post3783274

Stick with the one.

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RELEVANCY SCORE 70.4

whenever i connect my dell vostro with modem it gets shut off randomly..what to do

A:my dell vostro shuts off randomly when connected to modem

Hi and welcome to TSF first can you post the full model numbers of your dell and the modem,have you looked in event viewer for logs around the time of the shutdown

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RELEVANCY SCORE 70

When  I unplug the power cord/charger from the computer when it is running the laptop will BlueScreen and reboot, message when this happens is Kernal_Security_Check_Failure.  Battery is fully charged and showing 100%.  The charger is outputting 19.5V DC.  I also tried another Dell charger I have and the computer does the same thing, bluescreens and reboots??  Ran Dell diagnostics on internet support and everything passes.  Drivers are up to date and it indicates devices are working properly.
Anyone had this happen and how to fix it?

A:Dell 7559 shuts down (blue screen) immediately after unplugging charger

Does the system recognize the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Will the system power up and stay running on battery only (no power adapter connected)?

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RELEVANCY SCORE 70

I have a dell Vostro and my battery died on me. On the battery it says "Capacity 56Wh". I found some batteries at batteries.ca and they are for my laptop but they are rated different they say " 4600mAh" instead. Can some one tell what the difference between these 2 ratings are. Also there is a battery there that says "6600mAh". Doest this mean it would last longer?

thanx
 

A:Dell Vostro battery

You have to do a conversion, see here for an explanation: http://www.camerahacker.com/Definitions/Battery_Capacity_Conversion.shtml
But yes, the higher the number, the longer it will last.
 

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RELEVANCY SCORE 68.4

Hey all, Happy Holidays to everyone

Someone I know has got a Dell Vostro 1000 laptop and for some reason the laptop says that the battery/charger is undetected and then the charger can't charge the batter. I took out the batter and blew out the terminals that connect it to the laptop and that didn't help. I did notice that the battery said a voltage of about 14.5v on it. I have looked at batteries on the internet and they all seem to say that it should be 11.1v for that laptop. I then looked at the charger and it said 19.5v on it. Now in my mind that sounds a little odd as this laptop now has 3 different voltages all before the VRM's.
Basically I was just wondering if any one could shed some light on this problem and why the voltages are like this.

Thanks, Jack-O-Bytes
 

A:Dell Vostro 1000 Battery Problem

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RELEVANCY SCORE 68.4

Hello,
I recenlty purchased a Dell Battery for Vostro 2520 (Part# 4YRJH/8NH55) 6 Cell Laptop Battery on Flipkart.
 
Serial number of the battery is: CN-04YRJH-PAS00-843-OAE2-A04
 
The package contains a Dell logo including the name and address of "Dell International Services" as distributor.
 
I would appreciate it if you could confirm the authenticity of the battery purchased online.
 

A:Authenticity of a Dell Vostro 2520 battery

it's a Dell part number, but unless it was purchased from Dell, you need to check with the vendor about its authenticity.

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RELEVANCY SCORE 68.4

Hello everyone. I posted this topic earlier today, then edited it. Not sure if it's in the hands of the moderators again for checking, or if it vanished.  So reposting just in case.

I replaced three things in the last year for my Dell Vostro 3550 laptop. Last July I bought a new slim style Dell AC Adapter and a  new battery, both supposedly genuine. And in March this year I bought a replacement DC Jack power socket connector and installed it to the motherboard. All my parts were not bought from Dell, only other online sites like ebay. So I'll only buy from Dell direct now to assure genuinemparts.
The battery has been charging fine until now when I have to keep the adapter plugged in all the time. It says '8% available (plugged in not charging)' on the taskbar.
* I get the warning message saying that it can't determine the AC Adapter, that it may not charge the battery, and that I should connect a 90w or higher adapter even though my adapter says it's 90w.
* In my BIOS (I have the A12 bios update), next to 'ac adapter type' it says 'none'.
* There's no charging even with the laptop shutdown. I can remove the battery though and with the charger plugged in, the laptop is fine.
* The icon on the front panel illuminates red when I unplug the adapter, but there's no illumination at all when the adapter is reconnected.
* The centre pin inside the plug that is menat to be responsible for charging is still intact and seems cen... Read more

A:Battery not charging - Dell Vostro 3550

If the adapter isn't recognized, the battery won't charge.  
First thing to replace is indeed the adapter.  If that doesn't solve the problem, replace the DC jack:
www.parts-people.com/index.php
and if that doesn't get the adapter recognized, the mainboard is faulty and will need to be replaced.

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RELEVANCY SCORE 68.4

This started a few day ago and so far as per now i charge it almost every after 2hours but with 45% still remaining on battery.

A:My dell latitude battery shuts down at 45% of battery power remaining and on plugging it into ac, it starts from that same % so am not sure of what is happening to it.

Hi,
Thank you for writing to us!
Kindly boot the system into BIOS and check the battery health and Ac Adapter.
Also private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 67.6

Hello

Power is not going through to the battery or the laptop. The battery and charger are just fine as I have got them checked plus the laptop just works fine with the current battery. The problem is that I cannot charge the battery or run the laptop by directly plugging in the power cord.

How I messed up:

I was trying to fix my old original dell charger but I accidentally connected the outside two silver wires with the plug but not the middle white wire and plugged it in the charging port. Result: It didn't charge so I tried my other working charger but even that was not supplying the power to the battery or the laptop now.

Question:

Have I burnt something? If yes, what exactly is it and how it can be changed? I am assuming one of the fuses or something of the motherboard is burnt because the laptop and its battery are just working fine. The only problem is the power not going through the charging port to the motherboard. The technician in my area said it cannot be the charging port as it ''looks'' fine from the outside. Something is just burnt inside and that is why the power is not going through. He didn't open the laptop or anything because I did not want to pay. This was just his speculative suggestion. All I need to know is what needs to replaced on the motherboard to make the power go to the motherboard and the battery. Thank you.

P.S. Laptop is not under warranty
 

A:Dell Vostro 1500 - Power not going through to the motherboard or battery

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RELEVANCY SCORE 67.6

Hello all. Last night, I had the scare of my life. In bed using laptop and all of a sudden a crackling sound and thick smoke thick wafting in front of me, pouring out of my laptop. Heart pounding I jumped out of bed, pulled the PSU jack plug out, and like a hot potato in my hands, got it off my bed and ran into the kitchen with it and put it down in the sink. No water poured over it, I let it smoulder and the smoke stopped after a few minutes.
My duvet cover right over my legs got burnt and fortunately didn't have time to burn further through do no damage to me. 
These are the pictures after I managed to prise the melted battery from its compartment. Thank god this happened while I was here and not out when it was in sleep mode sitting on the bed. 
I removed the harddrive, optical drive and one stick of ram and bootedbooted with just the psu to test if the laptop still works. It boots fine. So I'll put back the harddrive and do an Acronis True Image backup.
[IMG]s17.postimg.org/.../IMG]
[IMG]s16.postimg.org/.../IMG]
[IMG]s21.postimg.org/.../IMG]
[IMG]s12.postimg.org/.../IMG]
[IMG]s16.postimg.org/.../IMG]
[IMG]s22.postimg.org/.../IMG]

I bought this battery from ebay at the beginning of the year.  It said it's genuine and looked genuine but I suspect it wasn't. My question is, is this purely the fault of a fake battery? Would a genuine Dell battery do this?

I'm thinking of buying spare parts from ebay and transferring the motherboard and scr... Read more

A:Battery caught fire - Dell Vostro 3550

Any lithium ion/polymer battery can explode in flames -as we've seen with the genuine Samsung batteries in the Note 7 issue.
It's more likely to happen with third-party batteries, which often lack the protection circuit genuine cells have.
If the system was being used on a soft bed surface, the cooling vents were likely blocked - that alone could have raised the temperature high enough to cause the incident.
You'll need to contact your seller to find out whether the battery is original Dell - though even if it appears to be, it may be that someone replaced the cells inside -- i.e., "refurbished" the battery.
It's likely not worth repairing this system - you can easily buy a used but much  newer, more capable system than this one, which is now on the order of five years old -- for less than what the repair parts will cost.

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RELEVANCY SCORE 67.6

I am currently using Dell Vostro 14 3000 laptop. For past few days whenever i tried to on the laptop it shows this message
" Alert! The AC power adapter and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available
Strike f3 key if you do not want to see the power warning message again
to continue press f1
To change setup option press f2 key
to run onboard diagnostic press f5 key "
why this problem is occurring? what is the possible reason of this problem? Is there a battery problem or charger problem or motherboard problem?
Please help me to fix this problem.

A:Dell vostro 14 3000 battery/charger problem

Hi partha00011,Thanks for posting.Here is some information you may find helpful: http://dell.to/2tMmGul

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RELEVANCY SCORE 66.8

Hi all, So few days ago I have noticed that my Dell Vostro 5470 not charging. It says plugged in, not charging. And sadly it is 0%, so I can't really drain the power, as I've read in some forums. As well, Vostro battery is not portable, that makes things even worse. 
As I have noticed, the error accured after one of Windows update (I currently have Windows 10). Before I closed it (sleep) and left it for sometime running on low battery, so still don't know what what the real issue. I ran Dell Service test  (40min.), which said all is fine - battery is good. Also this show battery is good:

Please help me find the solution, as I am currently not in my home country and laptop is quite needed. Thanks, Kamile

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RELEVANCY SCORE 66.8

Hi,
from the last one month i am facing problem with my battery. my laptop is running after i shut down also. while i use laptop with the battery i am not getting any problem, if i connect adapter and use the laptop after i shut down the laptop also the fan is running and the battery drains off, again if i want to turn on my laptop i have to remove the battery and again i have to replace it other wise the laptop is not turning on
    i am using  windows 10 pro
please give some solution for this problem

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RELEVANCY SCORE 66

Hello,
problem with my Alienware R2 13 - I replaced motherboard (bought refurbished one from parts & people) and now the battery is not working. It is visible, charging (it took her almost 3 weeks to get her to 100%) but when i unplug the charger, laptop turns off automatically.
Bios is updated, battery health - performing normally, AC adapter 130W
I did the DELL test (when you press Fn while turning on laptop), battery health is 96%.
I also run the 60 sec test (powercfg will enable a trace for 60 seconds)..



Manufacturer
COMPAL
Serial Number
41167
Chemistry
Li-I
Long Term
1
Sealed
0
Design Capacity
51680
Last Full Charge
49719


So I really don't get where is the issue... is it the battery or my new board?
Unfortunately i don't have anyone with this kind of laptop to borrow his battery and do diagnosis.. :(

A:Battery charging, but when unplugged, laptop not working (Alienware 13 R2)

You might want to post your question in the Alienware Club forum.
It is a separate forum for Alienware owners.

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RELEVANCY SCORE 64.8

I bought a Dell Inspiron 15 3567 May 2017. Now a days,it shuts down only when I unplugged the AC adapter. But the battery appears fully 100% charged. Please help...

A:My Dell inspiron 15 3567 suddenly shut down when unplugged AC adapter but battery appears fully 100% charged

Please remove all peripherals from system. Remove AC adapter, battery, and then press " Power On" button for 15 seconds to release Static Flea Power. Replace battery, power on system,hopefully computer starts normally.

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RELEVANCY SCORE 64.8

So, my issue that ive looked everywhere for a solution to is this.  I was about to give this laptop to someone and I reformatted the hard drive to clean it up before doing so.  After this I went to dells site and loaded up the drivers for this machine.  All is fine up till this point.  Then I updated the bios to the newest version a12, and all went fine.

Well, later that day I needed to unplug the laptop and go to a different room and It just turned off after I unplugged it.  It wouldnt turn on with battery power either.  Plugged it back in and it loads fine but the battery is stuck on 36 percent charge and says not charging.  Now im getting a message saying the battery needs to be replaced as well, which is *** because I know that the battery was working just fine before this day.  Not only that why wont a battery with 36 percent charge turn on the laptop?  Its got the flashing red battery symbol when powered on with the ac adapter but without the computer on, but still plugged in, the battery doesnt charge or have any lights. 

I have already tried the uninstalling of the acpi trick, as well as the taking the battery out while its running, or taking it out purging the power and reseating.  Ive tried all the common tricks to no avail.  Not sure whats going on but I know this battery was good, and it still says 36 percent but wont charge and wont power the laptop on.  Hope someone can help.

Thanks Gary

A:DELL VOSTRO 3500 BATTERY ISSUE (not charging and wont power on computer with charge) HELP!

First check:  make sure the BIOS (F2 at powerup) recognizes the AC adapter.  If it does not, the battery will not charge. 
If the AC adapter is not recognized, try another Dell OEM adapter.  If that doesn't solve the problem, replace the DC jack:
http://www.parts-people.com/index.php?action=item&id=9935
And if that doesn't solve the problem, replace the mainboard.
If the AC adapter IS recognized, but the battery will not charge, unplug the system, remove the battery and hold the power button for 30 sec.  Try again -- if the battery still won't charge, odds are the battery itself is bad.
If the battery is original to the system, it's about four years old - well past its expected lifespan.

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RELEVANCY SCORE 63.6

hello All, i've got problem in my Dell Vostro 320 AIO PC with windows 7 ultimate 32bit, internal mic and speaker has not working? but in device manager that device is ready! and Dell Vostro 320 have an internal speaker.

help me please

A:Speaker has not working in Dell Vostro 320

Go to the Control Panel/Hardware and Sound and finally Sound. In the Sound Playback panel, make sure your speakers are set as the default playback device.

If that is OK, go to the Device Manager and RIGHT click to highlight the entry for the Sound device and then LEFT click "Uninstall" (DO NOT check the block to uninstall the drivers). Restart the PC and when Windows starts it will detect the sound and reinstall it. This fixes a lot of flakey problems.

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RELEVANCY SCORE 63.6

I had some disconnection problem with my Wi-Fi so i reinstalled the Wi-Fi driver (R312132), restarted my computer as requested and from that point i had no wifi connection whatsoever. I then tried to update my BIOS to A10 (3350A10) and succeed, yet the wifi problem remains.
I even tried to upgrade the driver via windows autoinstaller, didnt solve it either
I have win 10 64 bit 

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RELEVANCY SCORE 63.6

Hi,   3 e d c keys have suddenly stopped working on Dell Vostro Laptop. 
1. I have cleaned the keyboard externally. Issue exists
2. Using USB keyboard, the keys work
3. Updated driver for keyboard. Latest driver already installed. Issue still exists. 

Checked the archives of this forum. Only 1 query posted about 4 years ago, and is unresolved. Hence, submitting fresh query. 
Please help. 

Regards,
Nish

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RELEVANCY SCORE 63.6

Everytime I turn on my Laptop it pops up a little box saying:




Can someone help me resolve this please!
 

A:Dell Vostro internal mic not working

Before I can propose a solution, I need some more information. Please do the following: go to the start menu, type in "Device Manager", and click on "Device Manager" in the list. Go down to the section called "Sound, video, and game controllers" and collapse the section. Either take a screenshot of that section or type in what devices are listed in that section.
 

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RELEVANCY SCORE 63.6

The right Click of touch Pad of my dell vostro is not working.I am currently using linux Ubantu OS. I have brough this laptop online a week back from flipKart.Please help in this case.

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RELEVANCY SCORE 63.2

Hi all,
I recently purchased the Dell Vostro 3550 (2 days back) and i just figured out that only one of the 3 usb ports are working.

1 USB PORT AT BACK (USB 3) not working
1 USB PORT RIGHT (USB 3) not working
1 USB LEFT (USB 2) works
1 USB LEFT (USB 2.0/ SATA) WORKS

Why not the other. I even updated BIOS. HELP PLEASE

A:Dell Vostro 3550 USB PORT NOT WORKING

Hi,
I would recommend you to try the following steps to check the USB ports. Firstly I would advise you to uninstall and reinstall the USB root hubs from the device manager. Please follow the steps below to reinstall the USB root hubs:

 Click Start, type device manager in start search and press Enter.
 Expand Universal Serial Bus controllers.
 Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
 Restart the computer and check.

If the USB ports are still not working, please click on the link mentioned below and download the USB 3.0 host controller.
http://dell.to/PKU06y
Hope this helps. please reply for any further questions.

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RELEVANCY SCORE 63.2

I recently helped my brother format his hard drive on his Dell Vostro A860 running Vista, and we then installed a fresh copy of vista.

The problem is that I keep getting a Code 10 on many drivers and I tried the drivers on the support site. The laptop just says they are up to date,

but it still won't start any of them. There is no networking, and possibly no sound.

Can someone please help?

A:Dell Vostro A860's drivers not working.

http://support.microsoft.com/kb/310123First...make sure that you are trying to install the correct drivers.All DriversI would uninstall current drivers which are flagged in Device Manager, as a first step...then install the chipset driver and others needed from the link I provided.Louis

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RELEVANCY SCORE 63.2

Hello, 

    i have a Dell Vostro 5470. My touch screen has not been working for more than a month. It suddenly stopped working. I have tried search for fixes, but nothing has showed up. I have the update from 06/2006 for the HID-compliant touch screen and for HID-compliant vendor-defined device. 

I would appreciate it if you could help me.

Thank you

A:Touchscreen for Dell Vostro 5470 not working

Hi,

i have the same problem. Dell Vostro 5470 with touch screen. I thing its happened after upgrade from WIN 8 to WIN 8.1, than menu tabs in touch screen settings completelly change, some of them disappeared. Now the whole touch screen doesnt work, nothing happened. I tried to find for new driver touch display, but everything is up to date. I tried to reinstall driver, but nothing change. I hope Dell will give us update driver for this issue, like something similar happened in history with XPS touch screen drivers...

Anybody have solution and can help us?

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RELEVANCY SCORE 62.4

Latitude Z 600
minor liquid spill while computer was off and not plugged in- mainly hit the a/c jack - female input of laptop
problem then was laptop now ONLY works on a) battery alone without a/c charger or b) a/c alone without battery
otherwise with battery in and a/c plugged in the a/c charger shuts off
tried starting up on a/c and then plugging in battery BUT NO GOOD - a/c charger cut power - same with the opposite running on battery and then plugging in a/c adaptor - adapter shuts off
NO PROBLEM REVEALED ON DIAGNOSTICS - NO OTHER PROBLEM WITH COMPUTER
I just replaced the laptop power-in jack - this did not fix problem
Can't flash the BIOS which requires both a/c plugged in and battery
HELP - 

A:Dell Latitude Z a/c charger shuts off when battery is in

While it's possible the battery was damaged, it's far more likely the problem is a blown charge circuit on the system board.
Next logical step - replace the mainboard.
www.parts-people.com/index.php

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RELEVANCY SCORE 62.4

I recently purchased a Dell Vostro 3446 last week. I have observed that while charging the laptop , the touch pad behaves erratically. It doesnt respond properly. After removing the adapter , still the issue persists for a while. 
Is there any solution for this ? 

A:Touchpad not working during/after charging in Dell Vostro 3446

Hi karyoghul,
Please click on the link below and follow the steps to resolve the erratic touchpad issue and please replay back with the results.
 http://dell.to/1kkw0oT

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