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Lenovo x230, Windows 8 and 8.1: Sound Cutting Out

Q: Lenovo x230, Windows 8 and 8.1: Sound Cutting Out

Description of problem: at some point when playing audio, sound will cut out. The levels will still be moving on the mixer, but no sound will come through the speakers or sound jack. It seems that soon after I've closed all sound-producing applications, sound returns. I am 50-75% sure that this is strictly a sound jack issue, as I don't remember being able to reproduce the issue without the sound jack being active when the audio drops out. Frequently, bumping my headphones' cord seems to cause the problem, but other times, the problem seems to happen on a click, a loud sound, or seemingly nothing at all.

I am unsure of how to reliably reproduce the problem, so it is difficult to diagnose whether or not the problem can be reproduced when the sound jack is not active. This isn't common use for me...

Origin: Appeared mid-October, around the same time I had upgraded to the newest drivers (where the old ones were from earlier than May 2013). All were downloaded through the Lenovo website and/or Lenovo's System Update utility, with the exception of the Intel graphics drivers, which were downloaded through the Intel website. At this point, I was running Windows 8, not Windows 8.1. I installed Windows 8.1 recently, and the problem remains.

What I've tried: disabling drivers, reinstalling drivers, disabling sound effects, disabling audio application overrides...

What I haven't tried: rolling back drivers (being honest, I have a bit of trouble believing that this is strictly a driver issue at this point.)

It's probably worth mentioning the possibility of liquid damage, as a beverage was spilled onto the lower right side of the laptop, near to the headphone jack about a week or two before I first noticed the problem. However, the fact that this problem can most (all?) of the time be fixed by closing all applications and fiddling with the mixer within seconds leads me to doubt that this is a hardware issue...

Machine specifications: Lenovo x230 currently running Windows 8.1.

If you need any files or information, let me know. I have no idea how to proceed... thank you very much in advance for your help.

RELEVANCY SCORE 200
Preferred Solution: Lenovo x230, Windows 8 and 8.1: Sound Cutting Out

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo x230, Windows 8 and 8.1: Sound Cutting Out

Update: The problem has been reproduced without the headphone jack being active.

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RELEVANCY SCORE 68.8

Hi, I have an X230 running windows 10 64 bit. I have a problem where the wifi stops working randomly and the only solution seems to be restarting the computer. I have seen many similar forum posts regarding various lenovo models and I have tried the suggested solutions including updating the driver and turning off the power managment's ability to shut off the wifi module. None of them have seemed to work. It appears that there are newer drivers available but windows insists that it has the newest and best driver and even if I uninstall and delete the older drivers, windows defaults back to them.I switched out the wifi module with a newer, supposedly oem module which is on the lenovo whitelist for this model (intel ultimate-n 6300agn) and I have the same behaviour. Thanks

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RELEVANCY SCORE 62.4

I apologize for my english in advance.
Yesterday I update my laptop to Windows 8.1(full specifications are available in my profile).
Then I noticed the following: The icon of DVD drive was changed and:
"Drive is powered off. To turn on the optical drive, press the eject button on the optical drive".
After pressing the DVD drive is powered on, but after few minutes it powered off again.

Thanks in advance for the help.

A:DVD drive is powered off, Lenovo X230, Windows 8.1 64 bit

i think thats normal behavour , it will work when ever you need to use it ,can you right click on the icon and click on eject to open it [i cant check mine right now on iam my mac]almost positive mine is like that

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RELEVANCY SCORE 62.4

Hi all,Apologies if I've missed this elsewhere - new to the forums so still learning to navigate.As background, machine type listed below:X230 Laptop (ThinkPad) - Machine Type 2325, Model BA6As I see it I'm having two separate issues here but they may well be linked: Recent Windows 10 updates are making the taskbar fully ineffective - I note this is fairly common and have tried the powershell route to check updates to no avail; curious to know what the advice here generally is, if X230 is no good with Windows 10 or is there something specific I should be doing to rectify this.This weekend, my laptop has developed a habit whereby the sound and video playback stops working suddenly. On boot-up it's fine but after a while, I can't listen to music or watch videos at all. Bit alarmed about this but suspect it may be linked to the thunderstorm on Thursday (based in London...), given I woke up to realise the powerboard on my TV had also gone. My laptop is within warranty so hopefully if it's hardware related, I would hope this is covered - in truth, I was reassured about the Lenovo warranty but have never had cause to use it at home or work over the last 6 years of using Lenovos.Any help or guidance would be massively appreciated!Kind regards,Bal

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RELEVANCY SCORE 62.4

HelloI have a Lenovo ThinkPad X230 with windows 10 manually installed.It doen't have any unknown devices in device manager, i install all drivers.As is clear, This laptop have a sim card slot under battery and i insert my sim card into it.The Problem is that i don't know how to i connect to sim card internet.Thanks

A:How to use sim card internet on Lenovo X230 with windows 10

Hello and welcome to the forumIs there a wwan modem inserted in the laptop? As it's not new laptop, you should check it out under keyboard & palmrest.

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RELEVANCY SCORE 60.8

Hello,

It has been some time since I have been to sevenforums. I have missed you guys!

I was here almost every hour on the hour back when I built my PC and was installing windows7 for the first time. Now I have a new laptop and I would like some expert advice!

I bought a new, to me, Lenovo X230 Thinkpad recently and it came with windows7 installed. I am a person who enjoys simplicity, uncluttered space, and efficiency. In my desktop, and overall in my OS. Are there any tips, or guidelines for trimming down many of the programs and extraneous applications that come along with nearly every manufacturers' computers today? Should I reinstall a clean version of windows7? Is that possible with only the recovery partition on the laptop?

For example, I don't need 2 battery power applications. Either disable or remove the windows battery manager, or the Lenovo. Things like that.

I would also like to remove and backup the recovery partition from the laptop, but it doesn't have an optical drive. Then I could have more space, and only one partition. Not sure the best way to go about this. I have an external drive that I can backup the partition to.

If you want any more information about the current state of the laptop, just ask! I enjoy conversing and learning from the good people here.

Thanks again guys... glad to be back!

A:New Lenovo X230 Laptop! Help trim default windows install down please.

See here: Clean Reinstall - Factory OEM Windows 7

Includes instructions for downloading a legal copy of Windows 7 with SP1 included.

Definitely the best way to go to get rid of all the bloatware OEMs install.

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RELEVANCY SCORE 60.8

X230 Laptop, 8GB RAM, Intel Graphics 4000 series, SS180GB SSD. Problem occurs with laptop in the Ultra Base Series 3 dock or out of it. - VGA or DisplayPort. Laptop came with Windows 7, was upgraded to Windows 8 and then Windows 8.1 and then the 8.1 update. Problem started when Windows 8.1 was initially installed.

When connected to an external Monitor (HP ZR2240W or a Dell 2412Mb) with either display port or VGA (VGA on Dell only), Windows Explorer will stop working, open programs will show not responding. Mouse still functional, and if cursor is placed in the "taskbar" area, you will get a blue spinning circle. A double click of the mouse in that area will generally cause a relaunch of Windows Explorer (screen area goes blue, then repopulates with the icons) and things will work fine for a number of program launchs or switching between programs, then the problem will occur again. This will happen up to 20+ times per day.

Laptop has the latest BIOS installed from Lenovo, Intel Graphics Driver 10.18.10.3621. Have tried three different keyboard and mouse options (Microsoft wireless keyboard and mouse, Logitech wireless keyboard and mouse, and a hard wired keyboard and mouse) and problem follows each. Friday I reloaded Windows 8.1 with the most recent updates and problem continues.

Additional information - 65Watt Lenovo Power Supply. Laptop when not connected to external monitor (using just laptop screen) does not exhibit same problem

I feel that it might be a ... Read more

A:Windows Explorer Freezes requiring relaunch - Lenovo X230

Windows 8 does not play nice with older hardware, especially older Intel hardware. You did not post if you are using the 32-bit or 64-bit version of Windows 8.1. Intel does have updated drivers for that GPU. https://downloadcenter.intel.com/Sea...01&FamilyId=39

Try the latest drivers and see if that works. As for changing the motherboard. You would not be able to do so with a Laptop. Since they are specific to the case.

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RELEVANCY SCORE 60.4

This has been a rather frustrating problem. I have an Asus P8Z68-V Pro motherboard with Windows 7 Ultimate 64 bit. Whenever I am using an application with sound for any length of time, from as short as a minute to hours, the sound will briefly cut out for a few seconds and come back. I have tried letting windows install the driver and I have installed the driver myself. The really strange part is the sound seems to work fine over the digital optical but cuts out on my speakers and headphones which are in different ports on different sides of the computer. I am probably going to take the computer out and inspect it tomorrow to see if there is something in the case interfering. Any ideas where to look for a problem or how to fix it? I am at a loss.
 

A:Sound cutting out Windows 7

I suspect you will find nothing physically wrong.
I have a feeling that sound generation is a low priority and will suffer whenever something your machine considers more important needs doing.
I have always noticed strange pauses or bursts of unexplained CPU activity and have never been able to find the cause.
 

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RELEVANCY SCORE 54.8

I am having sound trouble. The sound is cutting out. Sometime it works fine. Recently, it will just cut out, stay really low are only be static. IT happens with music and also when I am video chatting. Someone may be talking and the sound will just go really low or cut out completely.  I have had technicians reinstall all drivers and it will work sometimes but not all the time. Sound seems to work fine with headphones.

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RELEVANCY SCORE 54.4

So my X230 started to show a "CPU Fan Error" error lately at boot, although it's very inconsistent. I turn it off and turn it on again and it boots normally. I have used a monitoring software (SpeedFan) to see if my temperatures are okay and I saw that my temps usually range from 69-75. SpeedFan also doesn't show the fan speed or detects the laptop fan. I tried opening up the laptop myself and saw that whenever I turn it on, the fan woud speed really fast at boot then stops, which led me to believe that I had to replace the fan. So I took my laptop to a local repair shop (to free me the hassle of replacing the fan myself) but as soon as I got there, the technician just told me that the fan is okay, it only spins when the CPU gets too hot and stops spinning if it isn't (which I think is complete BS), but I would like to consult other people and see if this is really the case.P.S I'm new here so pardon if I make any mistake of posting this.

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RELEVANCY SCORE 54.4

Hello.I am installed Windows 10 on my laptop Lenovo ThinkPad X230.But there is a problem with some of devices, don't work properly.Device name is: MbmLowExt Hardware IDs: USB\Vid_0bdb&Pid_1926&Cdc_0d&Mi_06USB\Vid_0bdb&Pid_1926&Cdc_0d&Ndis_630USB\Vid_0bdb&Pid_1926&Cdc_0dPlease, can some help me?!Thanks.

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RELEVANCY SCORE 54.4

Hello,Recently, I found out that Crucial has a 32GB DDR3 kit for laptops:Crucial says that it's not compatible with X230 because the X230 says that it supports up to 16GB of RAM. That was true when the X230 hit the streets, but not today.So, has anyone tried this combination?













Solved!

Go to Solution.

A:Lenovo X230 32GBRam

HiNo chance with original BIOS.

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RELEVANCY SCORE 54.4

I recently purchased an X230 thinkpad.I am having some issues, specifically;a. the screen is a yellowy colour - this seems to only be at night, not during the day!b. the right click on the bottom of the touchpad does not work conistently - sometimes it acts like a left click instead of a right click - this is incovenient as i do a lot of editing work in WordI ran a Linux check and these issues did not occur - so I think it may be software related - I am using Windows 10 Pro.Does any one have suggestions?thanks

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RELEVANCY SCORE 54

Hello! All of the sudden my Lenovo stopped turning on. After plugging in the adapter the battery icon at the back flashes green a few times then turns off. Also, around 10-15second after plugging in the adapter power button reacts to me pressing it ( green led light while I press it) but after that time it stops reacting to anything. It won't turn on either. Please, if anyone has any ideas let me know I've also tried all the suggestions posted in other threads

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RELEVANCY SCORE 54

Hello.I have Lenovo ThinkPad x230After Windows 10 installation i have problems with: H5321 gw Mobile Broadband Network AdapterUSB\Vid_0bdb&Pid_1926&Cdc_0d&Mi_06USB\Vid_0bdb&Pid_1926&Cdc_0d&Ndis_630USB\Vid_0bdb&Pid_1926&Cdc_0dI have tried find drivers by my self, after i have tried Lenovo system update, does not helped.Maybe somebody can help my?Thanks.

A:Missing driver Lenovo x230

HiHere you arehttp://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x...

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RELEVANCY SCORE 54

HelloI have one question.From what I read it is impossible to replace the processor in X230, and here is my question, would it be possible to replace the entire motherboard with the processor for a stronger one?I care about this because I'm looking for a mobile laptop.

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RELEVANCY SCORE 54

How to fix it? Been reading all the problem here but it didn't help me. It suddenly happen when I try to power on the Laptop. Been using it for 2 years this only happen now please help.

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RELEVANCY SCORE 54

I have a Lenovo x230 laptop with an i7 processor that starts the second time. This means that when you first turn on, there is a black screen. The restart must be forced and then normally turns on. I tried to use an external screen, tricks with disconnecting the battery and pressing the switch, CMOS battery, RAM memory replacement - nothing did not succeed. On this motherboard, the service replaced the BIOS chips due to failure in the upgrade. They said that the computer would not work anyway. The computer, however, works, but after the second launch - which is annoying. I have updated the BIOS on my own, which did not solve the problem. Once the computer starts, it works very steadily and without problems. I have not found a similar case anywhere on the internet.

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RELEVANCY SCORE 54

Dear Colleagues, I have bought a Lenovo X230 Laptop from ebay and have tried to activate windows after installation, but got an error message - I have identified it as a date and time problem in the bios. I logged in to the bios date and time - changed it to the correct date and time - saved the settings by pressing F10, but I still get a windows activation problem - meaning the bios is not accepting the date and time change.  I even updated the bios but it is still not accepting the date and time change.The Bios firmware number is: G2ETB3WW ( 2.73 ).I wanted to ask if this is a hardware /motherboard problem or a CMOS battery problem ? - is there a method for confirming either ? - has any other X230 user experienced this and how did you solve it ?.Thank you.

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RELEVANCY SCORE 54

My Lenovo x230 ThinkPad is having issues with the screen in which there are pink and green lines interspersed on the screen when I open the computer; these issues have not gone away for a few hours. Is there any way I can fix this without buying hardware or taking apart the computer? (NOTE: this has happened several times in the past and has gone away.)

A:Lenovo x230 Screen Problems

Can we see the photos of that problem? 





ThinkPad T61, T420, T440pMoto Z Play

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RELEVANCY SCORE 53.2

I have a 4 year old Lenovo Thinkpad X230 computer.  Since I upgraded to Windows 10 (two years ago?) my computer has randomly shut off with no warning.  There doesn't seem to be a pattern with regard to when or how this happens.  The computer starts normally every time.  This can happen upwards of 5 or 6 times in an hour (although sometimes it can go several days without shutting off). In the last year (since June 2016), the computer has been evaluated by three different technicians on three different occasions (June, October, January).  Each found no hardware issues, no issues with fuzz/dust, no obvious software issues, no malware or other viruses.  Personally, I have explored the answer on the internet and fiddled with the settings relating to sleep mode (among other suggestions) and nothing seems to have worked.  I recently was advised to revert to the original windows 10, undoing all the updates and additional installations that I've put on the computer.  I did this, and miraculously it helped (although it still shut off twice since then.  This was in February).  In the last two weeks, I was forced to upgrade back to normal and the problem has returned.  Additionally, the first person who looked at my computer (back in June 2016), told me that this was aparently a common problem with Windows 10 and that the only way to fix it was to revert to Windows 8.   I would like to not have to do this, if poss... Read more

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RELEVANCY SCORE 53.2

Hello. I have lenovo ThinkPad X230 with Windows 10/64bit In Device manager I get some missing drivers: Base System DevicePCI\VEN_1180&DEV_E823&SUBSYS_21FA17AA&REV_04PCI\VEN_1180&DEV_E823&SUBSYS_21FA17AAPCI\VEN_1180&DEV_E823&CC_088001PCI\VEN_1180&DEV_E823&CC_0880 BCM20702A0USB\VID_0A5C&PID_21E6&REV_0112USB\VID_0A5C&PID_21E6 Biometric CoprocessorUSB\VID_147E&PID_2020&REV_0001USB\VID_147E&PID_2020 H5321 gwUSB\VID_0BDB&PID_1926&REV_0000USB\VID_0BDB&PID_1926 PCI Simple Communications ControllerPCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AA&REV_04PCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AAPCI\VEN_8086&DEV_1E3A&CC_078000PCI\VEN_8086&DEV_1E3A&CC_0780 ACPI\LEN0068\5&2890D699&0ACPI\VEN_LEN&DEV_0068ACPI\LEN0068*LEN0068 ACPI\LEN0078\5&2890D699&0ACPI\VEN_LEN&DEV_0078ACPI\LEN0078*LEN0078 Maybe somebody can help me?Thanks.

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RELEVANCY SCORE 53.2

Hi: I am trying to connect my android Motorola G phone with my lenovo X230 laptop through USB but the phone is not recognized. Could some please help me with this? Thanks!

A:Android phone not recognized on Lenovo X230

Part 1. How to Connect Android to PC in USB ModeStep 1: Connect your Android phone into computer using a USB cable. You can use the same cable that you use to charge it.Step 2: Tap the ?USB? option from the Notification Panel on your Android device, then select ?MTP? mode.Step 3: Wait while the driver is installed, then open the ?Computer/This PC?, you?ll find your Android device.The procedure above is a normal connection between Android device and PC. If there is anything abnormal during your operation, you can try the tips in part 4. Please note, there is still one more step before the transfer and recovery tool can recognize your device. Just follow the steps in part 2 and 3 to proceed. Part 2. Enable USB Debugging on Different Android OS VersionOnly when USB debugging is turned on, can Android phone be recognized by development tools. The primary function of this mode is to facilitate a connection between an Android device and a computer with Android SDK (Software Development Kit). Phones running on different versions of Android OS have different ways to enable USB debugging mode. Please check the Android version of your phone first: Settings > About Phone > Android version.Detailed Steps on How to Enable USB Debugging on Different Android Versions: A. For Android 4.2 and above versions:Go to Settings > About Phone > navigate to Build Number > tap Build Number for seven times. Afterwards, a message will appear informing that you are now a... Read more

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RELEVANCY SCORE 53.2

My Lenovo x230 tablet is not connecting to wireless connection but its connecting to LAN network.I have installed all needed device drivers.

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RELEVANCY SCORE 53.2

My Lenovo x230 tablet is not connecting to wireless connection but its connecting to LAN network.I have installed all needed device drivers.

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RELEVANCY SCORE 53.2

Hi: I have an unknown dervice shown in the device manager. I have tried updating the driver but it did not work. Please tell me what is this devce and where do I get the driver?


























Capture.PNG ?25 KB

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RELEVANCY SCORE 53.2

Hello. I have lenovo ThinkPad X230 with Windows 10/64bit In Device manager I get some missing drivers: Base System DevicePCI\VEN_1180&DEV_E823&SUBSYS_21FA17AA&REV_04PCI\VEN_1180&DEV_E823&SUBSYS_21FA17AAPCI\VEN_1180&DEV_E823&CC_088001PCI\VEN_1180&DEV_E823&CC_0880 BCM20702A0USB\VID_0A5C&PID_21E6&REV_0112USB\VID_0A5C&PID_21E6 Biometric CoprocessorUSB\VID_147E&PID_2020&REV_0001USB\VID_147E&PID_2020 H5321 gwUSB\VID_0BDB&PID_1926&REV_0000USB\VID_0BDB&PID_1926 PCI Simple Communications ControllerPCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AA&REV_04PCI\VEN_8086&DEV_1E3A&SUBSYS_21FA17AAPCI\VEN_8086&DEV_1E3A&CC_078000PCI\VEN_8086&DEV_1E3A&CC_0780 ACPI\LEN0068\5&2890D699&0ACPI\VEN_LEN&DEV_0068ACPI\LEN0068*LEN0068 ACPI\LEN0078\5&2890D699&0ACPI\VEN_LEN&DEV_0078ACPI\LEN0078*LEN0078 Maybe somebody can help me?Thanks.

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RELEVANCY SCORE 52.8

Hi,I have a strange problem on my Thinkpad X230 (win7 64 bit, realtek drivers).After installing all drivers from Lenovo support page, everything was working well, then suddenly the sound was gone. No system sounds, no music, no video, nothing. What I tried:- reinstalling the drivers - Realtek High Definition Audio Driver  v. 6.0.1.7040, released 2013. 11. 11- uninstalling dolby- uninstall the Lenovo recommended drivers and installing generic ones from Realtek site (version 6.0.1.7541, released 2015.06.18)Every time the same happens: restart system, I have system sounds then after a few minutes the sound is gone.I mean I understand if I have no sound from start, it must be a hw problem or something, but how can something work for a while and be gone after? many thanks.

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RELEVANCY SCORE 52.8

OS: Win7 64-bit


Problem: whenever I right-click to copy something (e.g., in Word or Excel), the computer makes a loud ringing "DING" sound, like the sound that accompanies the "idea lightbulb" going off over someone's head in a cartoon.

The sound is coming over the outboard stereo speakers, NOT the motherboard "beep" sound from inside the computer case. This "windows ding" noise is clearly audible over whatever else might be playing through the speakers (like music).

I'm copying and pasting hundreds of items to verify data, and the DINGING sound is more than a little aggravating. How can I turn this feature OFF?


Already tried:
Control panel > Sound > Sounds Tab > highlight "default beep" > select "none" for sound from drop-down list > click "Apply"

This may have done something (or not?), but it did NOT stop the windows "DING" from sounding through the speakers every time I cut or copy something.



Thank you for any assistance,
Scott

A:How do I disable the Windows "DING" sound when copy/paste or cutting?

You could try going to Control Panel - Personalization - Sounds and set the sound Scheme as None or manually go through each sound and selecting None, then Enable and so on to find out which one it is (in theory it is Move Menu Item or Start Navigation but I can not approve).

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RELEVANCY SCORE 52.8

Hello,
 
I got this X230 recently and it works great except that I cannot get the camera to work. For example, with Skype, I can select between:

Integrated Camera, and
Thinkvintage Virtual Camera

With both, I get the led light beside the camera On, but the instead of the output of the camera, I get this: 
 

 
I made some research and found that the camera's privacy setting might be set to Private in the Lenovo Settings app. I didn't have that app, so I downloaded it from the Windows store. However, the app doesn't have a camera settings section: 
 
??[Image removed]
 
I reaseached more and found that one reason it's not showing up in the Lenovo settings is that the drivers might be missing. However, checking the device manager, I found the drivers installed and all look fine. 
 
I don't know where  to move from here. Any ideas will be very much appreciated.
 
Thanks
 
 
Moderator comment: Image showing serial number(s) removed to protect member from mischief.

A:X230: Camera settings not showing in Lenovo Settin...

SOLVED: I removed teh Camera driver from the Device Manager and then from the Action menu I selected "Scan for hardware changes" WebCam worked in Skype but still not appearing in the Lenovo Settings App.  

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RELEVANCY SCORE 52.8

Hi, Just wanted to check, is the Lenovo thinkpad X230 notebook, supported windows 10, and what is maxiaum RAM and SSD can be upgraded to?Hope to hear from the expertise from Lenovo group.Thank you.RegardsEdmund Neo

A:What is the maximum RAM and SSD size can be upgraded on Lenovo Thinkpad X230 ?

Welcome to the forum!
 
Max RAM is 16GB (2x 8GB). And I'm not aware of any limitations regarding SSD capacity (1TB or 2TB should work).
 
X230 also supports mSata SSD's, so you can have a combination of mSata for the OS and a conventional drive for data, or two SSD's.
 
-

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RELEVANCY SCORE 52.8

i have a lenovo x230 and its stuck on a screen and all it says it boot menu.  Any help would be great thanks 

A:Lenovo Thinkpad x230 stuck on boot menu

I would need to see it to be sure, but my guess is that the hard disk was logically damaged.  That means the boot record or partition information was wiped out.  It could also be a disk hardware error.  Do you have a backup?

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RELEVANCY SCORE 52.8

When I took my computer off my desk the other day in order to carry it to my work, I found out that the lid had cracked, just underneath the Lenovo brand name, so the front part of the lid comes off and I can see the screen between. I went into my local Lenovo ThinkCenter and asked them to repair this problem, but they said this kind of damage is not covered by the warranty. I stand by it that this is a case of material weakness and it ought to be covered. The product simply doesn't correspond to what is promised. Also, I'm afraid that the crack may have caused one of the WiFi antennas to break, besides further impacting the structural integrity of the computer. The computer had never fallen, been hit nor has any it been exposed to any kind of impact. It is also only 2 months old. Of course, this is hard to prove, but there are no other signs of damage on the exterior, which would be the case if it had indeed fallen. And this is a Thinkpad, they're supposed to be able to withstand a certain degree of impact anyway. My X200 went through some seriously rough jungle and never had any problem. The reason I had bought another Thinkpad after my X200 - despite a below-average screen resolution and an above-average price - was their superior customer support. If my issue is not dealt with properly, if it cannot be repaired for free and within a couple of working days, this will be my last ever Lenovo. These are business machines and when you pay for 3 years of internat... Read more

A:X230 lid cracked: material weakness - Lenovo won't repair

My thinkpad W530 had similar problem, had you solved your problems?

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RELEVANCY SCORE 52.8

Hello,  I'm having some trouble with turning on my laptop. The problem originally started when some keys on my keyboard stopped working. I cleaned the keys, restarted my laptop, tried a previous restore point and then did a hard reset after nothing worked to fix my laptop.  After hard resetting, I tried turning on my laptop and it did not turn on. So far, I've plugged in my laptop into the adaptor, plugged the adaptor directly into the wall outlet, and removed the battery and plugged in the laptop. The one thing I have noticed with my laptop is that when I plug in the adaptor, the battery and sleep lights turn on for a moment, then the sleep light turns off, and the battery light will stay on momentarily but then it will blink off after a few seconds. What else should I do? Thank you

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RELEVANCY SCORE 52.8

Hello,  I'm having some trouble with turning on my laptop. The problem originally started when some keys on my keyboard stopped working. I cleaned the keys, restarted my laptop, tried a previous restore point and then did a hard reset after nothing worked to fix my laptop.  After hard resetting, I tried turning on my laptop and it did not turn on. So far, I've plugged in my laptop into the adaptor, plugged the adaptor directly into the wall outlet, and removed the battery and plugged in the laptop. The one thing I have noticed with my laptop is that when I plug in the adaptor, the battery and sleep lights turn on for a moment, then the sleep light turns off, and the battery light will stay on momentarily but then it will blink off after a few seconds. What else should I do? Thank you

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RELEVANCY SCORE 52.8

Hello, I own an x230 and downloaded the Lenovo Vantage and it does not display battery health for my x230. It also does not have the battery reset function anymore. Any help is appreciated. -Kevin

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RELEVANCY SCORE 52.8

Hi,

This laptop has previously bluescreened so all the drivers have been updated as much as possible but it is now bluescreening again multiple times a day.

I have attached the .dmp file as I was unable to run the extra software.

I have put it through windbg but it points to ntkrnlmp.exe which isn't to helpful

Can anyone shed a bit more light on what may be causing the bluescreen?

Many Thanks!!

A:BSOD when usiing Adobe CS6 on Lenovo X230 Laptop

WDDM KMD Loader - DisplayLink Core Software is causing the BSOD there.

Code:
fffff800`00b9cea0 fffff880`05386cf0Unable to load image \SystemRoot\system32\drivers\dlkmd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dlkmd.sys
*** ERROR: Module load completed but symbols could not be loaded for dlkmd.sys
dlkmd+0x41cf0
Try to update it from DisplayLink: Windows Software

Do some USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.
Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the situation. If the problem continues, upload your MSINFO32.nfo file alongwith the crash dumps next time.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will ... Read more

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RELEVANCY SCORE 52.4

I recently purchased a Y50-70 for my daughter and the sides of the notebook has severly cut her fingers on serveral occasions and taken chunks of flesh from just brusshing up against the side or reaching into her bag to get the notebook.  This is a safety issue and I would like to lodge a complaint and get a remedy for poor design. Who do I contact in Lenovo?











Solved!
Go to Solution.

A:Lenovo Y50-70 has sharp edges and is cutting finge...

Dmastersusa,
 
Thank you for your post. Lenovo takes reports like yours seriously. As a result, I am opening an investigation. 
 
I've sent you a private message, as I would like to work with you to understand the situation and assist you with a resolution.
 
Thank you,

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RELEVANCY SCORE 52

I saw few people have problem with this, It was **bleep** hard for me to find what was wrong with my laptop, It just lost its power (instant power-off) from time to time, It was like that for like a half a year, I couldn't figure what was wrong with it. It was totally clean inside and wasn't overheating ,ran all the tests- all was fine, battery also was fine, so is power supply and power module.The thing that fixed it- Was Changing CPU thermal compound, it had dried out really bad and was causing this gremlin.. Even though I didn't believe that it could be the problem because it didn't had overheating issues. Spent $1 on the compound from ebay and the laptop has been fine for over 2months now.In case anyone has the same problem or comes up when searching this post- that's the thing that will fix it even if it sounds weird.

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RELEVANCY SCORE 52

Hello Everyone, This is inn regarding the battery life issue,First of i want pay my gratitude towards the all respected lenovo technician who always be ready to help me, My organisation is having elite series of lenovo laptops and desktops. Meanwhile, i encounter the battery life issue in my Lenovo X230 Core i5 3rd Gen after 1 year.Anybody can suggest me, how can i manage laptops battery life.

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RELEVANCY SCORE 52

Hi everyone, I am new to all this. on my windows xp , over phone lines, the sound keeps cutting out. On line music sites come in fine for a few minutes and then they go away and comeback.
Any suggestions? thank you
 

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RELEVANCY SCORE 52

When I play games on my PC after about 30 mins the sound will cut, untill i close the game and wait abot 30 mins it will come back, Know why? and how I solve it?
 

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RELEVANCY SCORE 52

So I have been getting a message saying "windows generic host process win 32 has encountered an error and needs to shut down" and soon after I can't play music in windows media player, or hear the sound on youtube videos.Here's the logs I have from following the guide:DDS (Ver_10-10-21.02) - NTFSx86 Run by General Me at 22:40:05.85 on Mon 10/25/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.422 [GMT -7:00]AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEsvchost.exeC:\Program Files\Cobian Backup 10\cbVSCService.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched... Read more

A:Sound cutting out

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

msconfig
safebootminimal
activex
drivers32
netsvcs
%SYSTEMDRIVE%\*.exe
/m... Read more

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RELEVANCY SCORE 52

Whenever i'm listening to music on my computer and i try to do another thing in a different window, after about 5 minutes the sound will cut out and i can't hear anything until i reboot my computer.
It can't be the speakers because the bar on my media player stops moving too.

This is really frustrating, can someone please help?

Edit: It cut out while posting this topic
 

A:Sound keeps cutting out

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