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Touchpad scroll stopped working HP G72

Q: Touchpad scroll stopped working HP G72

I upgraded from Windows 7 to Windows 10 and have not been able to get the scrolling feature on my touchpad working again. The device is listed as Synaptics PS/2 Port TouchPad. I have already downloaded the latest drivers and software, I have tried deleting drivers, and reinstalling drivers. Nothing seems to work.

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RELEVANCY SCORE 200
Preferred Solution: Touchpad scroll stopped working HP G72

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 90

For no reason at all. (as far as i can recall). I was just doing random stuff on pc (like every other time), surfing the web, while I just recognized my scroll on touchpad isn't working. I tried rebooting pc, turning touchpad on and off, but didn't hepled.

I have Satellite R850 2R notebook with win7 on it.

A:Satellite R850 - scroll on touchpad stopped working

Try to check if Windows update has installed something today and roll back OS to earlier time (two days back if possible) using system restore tool.

I don?t know if this will help but you can try it. Several times I saw that synaptics driver update is offered by option windows updates.

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RELEVANCY SCORE 86

Hi, A week ago I updated Windows 10 to the latest version (1903). I have Win 10 Enterprise, 64bit version. This morning I discovered that two fingers scroll on my touchpad is not working. It worked before the update. I am not even sure that I have any driver installed. I can see no options nor I have any possibility to configure anything about touch pad from Mouse and pointing devices config or from Devices in Windows System settings (there is just touchpad sensitivity combo-box and nothing else)...  The rest of touchpad is working. I have Lenovo Vantage installed, no use of any options there. Could not find any applicable solutions using Google. So I decided to try here. I could provide additional informmation if needed. Please help. Thanks. Bojan 

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RELEVANCY SCORE 86

Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

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RELEVANCY SCORE 70.8

So I installed W7 about two weeks ago (as a clean install instead of an update) and since then my touchpad scroll is no longer working...

I've Googled this problem a lot and I haven't come across a solution that has worked for me yet. I think I have the most up-to-date Synaptics driver ('Synaptics Pointing Device Driver' version 14.0.3).

So I don't know what to do..

I'm on a Toshiba Tecra A8.

Any help is really appreciated!

A:Touchpad Scroll Not Working

  
Quote: Originally Posted by mark200


So I installed W7 about two weeks ago (as a clean install instead of an update) and since then my touchpad scroll is no longer working...

I've Googled this problem a lot and I haven't come across a solution that has worked for me yet. I think I have the most up-to-date Synaptics driver ('Synaptics Pointing Device Driver' version 14.0.3).

So I don't know what to do..

I'm on a Toshiba Tecra A8.

Any help is really appreciated!


hi mark200, welcome to the forums , have you tried the alps driver instead of the synaptics driver ? have a read of these 2 threads Synaptics Touchpad scroll feature not working scroll of touchpad doesnt work win7

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RELEVANCY SCORE 70.8

My Spectre is only 1 month old and my TouchPad scroll feature isn't working. I've gone to Settings-Add. mouse options- ClickPad Settings. Two-Finger Scrolling is selected. I've unselected and saved. Reselected, saved and still not working. I've then selected the vertical and horizontal scrolling. This isn't working either. The TouchPad is working for other options, rotating, pinch zoom, etc. are, however, working. The only thing not working are either scrolling options. This just recently happened over night...

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RELEVANCY SCORE 70.8

I opened up my laptop and suddenley I can't two finger scroll anymore. I tried opening upSettings - Devices - Mouse & Touchpad - Additional Mouse OptionsBut when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page.How can I restore the two figure scroll settings?

A:Touchpad scroll not working

Hello, about when did this issue start? Have you done any updates recently, or downloading software from a website? What is the model of your laptop?

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RELEVANCY SCORE 70.8

My 2 finger scrolling no longer works and the mouse pointer seems slow. It was working until my PC randomly crashed and restarted and now it wont work.I already went into the settings and turned the speed up to max but it still seems pretty slow. Anybody have these issues, or more importantly, know how to fix them?

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RELEVANCY SCORE 70.8

Hi, can you help me with how to make the scroll of my laptop's touchpad work again? Thank you
 

A:scroll of touchpad not working

what is the make and model of your notebook. some you can tap the mouse pad...some that will turn the mouse pad off, some scrolling. You can also look in the control panel under mouse. BTW what is your OS also?
 

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RELEVANCY SCORE 70.8

i m having pressario C772TU with windows XP Professional OS.
touchpad scroll is not working.
 

A:touchpad scroll not working

ntpahuja said:


i m having pressario C772TU with windows XP Professional OS.
touchpad scroll is not working.Click to expand...

Click Start, Right Click My Computer and click Manage then click Device Manager and check for yellow ? and red !
 

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RELEVANCY SCORE 70.8

I've upgraded my Windows 7 Ultimate 64 bit to Windows 10 Pro 64 bit under free upgrade program recently.
Since then my touchpad vertical & horizontal scrolling isn't working in any application.
Touch pad model is Synaptics LuxPad V7.4 having driver software 19.0.12.95 released on 15-July-15 (Latest)
My notebook model is HP G62.
 

A:Touchpad scroll bar not working

The G62 has a few sub-models, but have you tried the driver from HP? (15.0.18.0 Rev. A; Aug 7, 2015)
 

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RELEVANCY SCORE 70.8

So i got this new HP spectre i7 that I am very glad for, but for some reason, I cannot scroll with the touchpad. It has worked a couple of times, but for the most part, the mouse just moves without the page scrolling. I have tried to update the touchpad driver, but was the system said that I already had the newest available. It is quite an annoyance since I have to use the scroll bar constantly instead of scrolling swiftly with the touchpad. 

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RELEVANCY SCORE 70

I upgraded from Windows 7 to Windows 10 on my Acer Aspire 7750G-6645 Notebook computer.  Everything seems to work fine except that the touchpad scrolling doesn't work. The touchpad for this notebook isn't 2 finger it's a up & down band on the rightside of the touchpad that you gently slide your finger over it up or down to scroll.  If it's a Driver issue which driver do I needto install because I don't see a Windows 10 driver for the 7750G LAPTOP I have. How do I go about fixing the scroll issue? I'm pretty much just a novice when it comes to dealing with computers so please to sure to type it out step by step. Thx If you need any other of my computer specs let me know.

A:Scroll not working on Touchpad [Windows 10]

I Have an Acer Aspire V5-122P that I have just upgraded to Windows 10.The mouse pointer disappears once I enter my password at login; I have to connect an external mouse to continue.Can you sort this please?

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RELEVANCY SCORE 70

I upgraded from Windows 7 to Windows 10 on my Acer Aspire 7750G-6645 Notebook computer.  Everything seems to work fine except that the touchpad scrolling doesn't work. The touchpad for this notebook isn't 2 finger it's a up & down band on the rightside of the touchpad that you gently slide your finger over it up or down to scroll.  If it's a Driver issue which driver do I needto install because I don't see a Windows 10 driver for the 7750G LAPTOP I have. How do I go about fixing the scroll issue? I'm pretty much just a novice when it comes to dealing with computers so please to sure to type it out step by step. Thx If you need any other of my computer specs let me know.

A:Scroll not working on Touchpad [Windows 10]

I Have an Acer Aspire V5-122P that I have just upgraded to Windows 10.The mouse pointer disappears once I enter my password at login; I have to connect an external mouse to continue.Can you sort this please?

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RELEVANCY SCORE 70

Hello, I am using an HP Pavilion dm4-3050us with Windows 8.1, and the touchpad scrolling is not working. I upgraded exactly two weeks ago on October 17th, and the scrolling has been working perfectly fine until today. Since I discovered the problem, I have done everything I could. I reinstalled the driver, I restarted the computer multiple times, I have played with the settings, but nothing is working. There was another thread with the same problem, except that all the solutions that worked for those people did not work for me. I have multi-finger gestures turned on, and I have vertical scrolling turned on as well. What is interesting is that other gestures work perfectly fine, except for the gestures that require more than one finger. If I swipe in form the left side, I can switch between Windows 8 apps, and if I swipe in from the right side, the charms bar comes up. But I cannot scroll with two fingers, I cannot switch between apps with 4 fingers, and I cannot right click by tapping the touchpad with 2 fingers. These are all things that worked literally yesterday. Is there a reason that the touchpad can only register gestures that use one finger, but not those that use more than one finger? (When I try scrolling with two fingers, the mouse does not move. This tells me that the computer knows that I am trying to scroll, but is not doing it. I know this because when I try to scroll with two fingers on a page that cannot be scrolled, the mouse just stays in place.)&n... Read more

A:Touchpad scroll not working on Windows 8.1

Hi HP, I'm experiencing exactly the same problem, after the update multi-finger gesture just stopped working. Also, as explained by Nick, Multi-Finger gesture is turned on in the settings and when I tried to scroll, the pointer just doesn't move. Hope you could help us solve this. Thanks!

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RELEVANCY SCORE 70

Hi, The two finger scroll function on the touchpad is not working. The driver is updated as well. Overall the touchpad seems unresponsive as well. It gets stuck and cursor stops moving. It is the only thing that I am not happy with regarding the spectre x360. Can you please help. Thanks

A:Two finger scroll down not working on touchpad

Hello @ukx360 ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 Notebook and mouse freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.If you will go to the section on Adjusting TouchPad, you will see a restore defaults button. If you select that it will restore the original settings.Hope this fixes things up.Thanks.





Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP

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RELEVANCY SCORE 70

The scroll bar on my touchpad is no longer working. I went to the file to launch reinstall but it says that the file "SYNTPEnh.exe" on the Synaptics Driver Installation Disk is needed.
I do not have the installation disk??? Also my antivirus "quarantined something from the touchpad file and said it was a trojan...What can I do to get the scroll feature working again?
Thanks
 

A:Scroll bar on touchpad not working anymore

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RELEVANCY SCORE 70

hi,

I have a Sony Vaio laptop and recently the scroll on the touchpad stopped working. This is very irritating, because now i actually have to drag the bar to scroll through pages instead of using the scroll. I have gone to the option screen and still nothing. Please help.
 

A:Solved: scroll touchpad not working

Maybe the touch pad drivers are the problem.
Try re-installing the touch pad drivers.
 

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RELEVANCY SCORE 69.2

I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using W7 build 7022.

Can anyone advise?

-JKM

A:Synaptics Touchpad scroll feature not working

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!

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RELEVANCY SCORE 69.2

Hi,
I bought a Sony Vaio VGN-CS17 laptop with windos vista. Later i changed to windows but now my mouse touchpad scroll is not working. There is a multimedia touchpad as well and that is also not working.

I tried to do the settings through control panel but could not find anything.

Are there any extra drivers need to be installed? Please help.
Thanks
Gaurav

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RELEVANCY SCORE 69.2

Hello,I have a HP Envy laptop and my laptop's touchpad scrolling gestures are not working since I updated my windows operating system from windows 8.1 to windows 10. Please help me out!

A:Touchpad scroll gestures not working in windows 10

Enter the control panel and look for the touchpad control panel. In my HP Omen 15 product loan it was a Synaptics application. I found that upgrading to Windows 10 appeared to have removed the tick mark to the right of the scrolling feature. It was working before I upgraded. I put the tick back in and scrolling started working again.

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RELEVANCY SCORE 69.2

I recently attempted to udgrade windows 7 to windows 10. The whole update ran properly however when my laptop rebooted, everything was the same. It came up as Eroor code 8007002c-2000d. I have tried updating it before and it didn't work then either. I can live with this as I don't need it updating urgently however since the last attempt the scroller on the touchpad no longer works. I use the scroller all the time and I don't know what to do, can anyone help?  Thanks

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RELEVANCY SCORE 69.2

I love this forum and have found a ton of useful information but this is my first time posting.

So I have an Acer Aspire ES1-512-P18H laptop that came stock with Windows 10. I deleted the partition and installed a fresh copy of Windows 7 Ultimate x64 in legacy mode with a USB flash drive. I then installed most of my drivers and noticed that the scroll function on the keypad was not working.

I went to Acer Aspire ES1-512 Drivers Download for Windows 10, 8.1, 7, Vista, XP and downloaded the "Mouse and Touchpad Driver" which is an Elantech driver. No luck.

I then uninstalled said driver and downloaded the Synaptics "Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19" driver from Software Drivers | White Papers | Videos | Synaptics. Again, no luck.

I did some more research and found this article Solved: Aspire e15 (e5-511-p9y3) Touchpad not working on w... - Acer Community - 277578 and attempted to install Windows 7 in UEFI mode with Secure Boot off. I deleted the Windows 7 partition to not cause any issues and to perform a clean install on a blank partition. The Windows files would load and then hang at the windows logo screen when it says "Starting Windows."

I then did some more research and found this to be a common problem when installing Windows 7 on systems made for win8/10 using UEFI.

At this point I do not know what to do. I believe if I was able to install Windows 7 on a GTP partition using UEFI, my touchpad would work correctly. I th... Read more

A:Acer Aspire touchpad scroll not working

After trying 20+ drivers from ALPS, Synaptics and ElanTech I have found the solution! Download this cabinet file
403 Forbidden
and extract/copy the contents to a folder of your choosing. Run the Setup and voila! You have a fully functioning touchpad.

This worked for the ETD050A touchpad used in my Acer Aspire ES1-512-P18H with Windows 7 Ultimate x64 installed via USB stick in Legacy mode.

Hope this helps anyone else with the same problem when downgrading from Windows 10 to Windows 7.

~ET4488

Edit: If link does not work, google "win7-elan-input-device-driver-15-6-1-1-64-bit"

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RELEVANCY SCORE 68.4

i had problem with computer shutting down while in explorer and computer would not restart. took to pc repair and he got computer running again and installed microsoft security essentials. I backed up my data when i got it back but am still having problems with search engine redirect problems. Also whenever computer is turned on shows data scrip error box saying error on line x character y would you like to run page anyway... weird thing is that link shown is a random link i had visited maybe 3 yrs ago. other thing a couple times while on internet a fake windows xp security screen comes up saying computer is infected press ok to continue or cancel to clean up. last issue is my scroll on touch pad(sony vaio) has not worked since i got computer back from pc "doctor". i have paid for service and now have 90 day warranty and he said if he cant get it cleared up he can just wipe hard drive and load windows and such back on and everything will be clean and just "start from scratch" As this will be free, im ok with it, just wanted to know if this may be easiest, best solution, so as not to waste your(the volunteers) time. i appreciate your time and am willing to try to clean it myself if someone would like to help. If you think wiping computer is ok im good for that route too. thank you so much for your time.

oh yeah... i tried gmer program but whenever i opened file it restarted computer.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by jeff at 16:08:17.82... Read more

A:Google Redirect Virus and touchpad scroll not working

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 68.4

Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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RELEVANCY SCORE 67.6

After a routine update to my Lenovo Thinkpad Yoga 15 type 20DQ-001, the scroll function on my touchpad is no longer working (no two finger scroll and no other fancy multitasking functions either). I visited other forums (a few years old) about this issue and they said to go through my control panel, go back a driver, and reinstall the driver. After restarting the computer this works, until I shut the computer down and turn it back on later or the next day to find the scroll function no longer works...again. I have been using this fix multiple times a day for over a week now. I also saw something online aboutclicking a button in the control panel screen for "mouse" that turns on scrolling; this does not exist on my PC's control panel. How do I fix the track pad permanently? Please help! 

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RELEVANCY SCORE 67.6

After a routine update to my Lenovo Thinkpad Yoga 15 type 20DO-001, the scroll function on my touchpad is no longer working (no two finger scroll and no other fancy multitasking functions either). I visited other forums (a few years old) about this issue and they said to go through my control panel, go back a driver, and reinstall the driver. After restarting the computer this works, until I shut the computer down and turn it back on later or the next day to find the scroll function no longer works...again. I have been using this fix multiple times a day for over a week now. I also saw something online aboutclicking a button in the control panel screen for "mouse" that turns on scrolling; this does not exist on my PC's control panel. How do I fix the track pad permanently? Please help! 

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RELEVANCY SCORE 67.6

My scroll bar on my touchpad stopped working. I have an HP laptop.
 

A:scroll bar on touch pad stopped working

Is the touchpad a SYNAPTICS or ALPS or some other brand?

What version of Windows are you using?

What model name and model number is your HP laptop?

----------------------------------------------------------------
 

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RELEVANCY SCORE 67.6

Suddenly the scroll wheel doesn't work. I've got a Dell 8500 PC, a Dell USB mouse and Windows 10. Everything has been fine, but suddenly the mouse is haywire. I tried updating my Dell drivers, checked the mouse settings in Windows 10 and turned off the "Scroll on inactive screen" setting. None of these worked.

P.S. I suspect Windows 10 suddenly thinks I have a tablet or a touch pad. How can I fix this?

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RELEVANCY SCORE 67.2

My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

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RELEVANCY SCORE 66.8

My Ideapad has Alps touchpad which was working fine before the Windows 10 falls update. Suddenly one fine day the two-finger scrolling and right-click button stopped working. I have tried the One-key Recovery and reset the laptop to how it was shipped(with windows 10 installed), but the issue has not resolved. I have seen someone posting about the similar issue where changing the registry value has resolved the issue, but the solution or exact registry values were not provided. If anyone has come across the similar situation and has the solution for the same, please reply to this thread. Thanks.

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RELEVANCY SCORE 66.8

Hi to all, I have a Lenovo E50 series laptop with windows 10 operating system.My problem is that with the preinstalled driver Elan touchpad the single finger scroll not working.More precisely, actually, there not exists the option in Touchpad settings for enable one finger scroll. Please, can anyone help me to resolve this problem? Thanks in advance.

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RELEVANCY SCORE 62.8

My HP Pavilion x360 just forced an update a couple days ago and ever since then I can't move my cursor. It shows up on the screen when I first start up my laptop but disappears when I'm forced to use my touchscreen because the cursor doesn't move. This happened when I first got my laptop back in december too but the problem eventually went away on it's own. However, it only took two days, I haven't been able to use the touchpad in about a week. I love the touch screen on my laptop but I would like to be able to use my touchpad too... Someone help me out please!

A:My touchpad stopped working

Hi @The_Fellix,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchpad. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

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RELEVANCY SCORE 62.8

Hi!
2 days ago my touchpad stopped working...
I've tried to reinstall drivers... Still don't workin..

What can possible be wrong??
//Pcenrich
 

A:Touchpad stopped working! =(

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RELEVANCY SCORE 62.8

I have a Sony Vaio and the touchpad and buttons just stopped working out of nowhere. Any idea what I can do to fix this? Maybe reinstall drivers? But from where? I didn't change anything; it happened totally randomly! Right now I have an external mouse hooked up and it's a pain! Please help.
 

A:Touchpad stopped working!!

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RELEVANCY SCORE 62.8

My touchpad stopped working but it shows listed under programs as Snapsis Quick Pad Driver, however when trying to evoke it or uninstall it I get an error message: There was a problem C:\ Program Synaptics\Syn tp|SYNL SDLL.dll the specified module could not be found.  When I try to reinstall it I get a message that I have to uninstall it first to reinstall.  Also when I go to evoke it under Mouse & Touchpad, only the mouse shows up, nothing listed for the touchpad.  When I go into safe mode to see if the touchpad will work in safe mode I get a message that my system can't find some hardware (I assume it means my touchpad??)  I have read that some people said their touchpads stopped working when they went from Windows 8 to 10; however I have been using 10 all along.  So I have run out of options that I know of; can anyone help me get my touchpad working again?  Thanks.

A:Touchpad stopped working

Can I ask,have you done a restart?





I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

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RELEVANCY SCORE 62.8

Hello, I've just done a windows update and my touchpad has stopped working.I've tried a system restore before the update but it didn't help.Ive checked the mouse properties but there was nothing listed under devices and i've looked at device manager but there's no category for mouses and other pointing devices.Can anyone help please?Paul

A:touchpad has stopped working

What is the make and model# of your laptop?
Boot into Setup (Bios) go to Integrated Peripherals and look for Touch Pad, if it is Disabled, Enable it.
boot normally, and go to the computer manufacturers Support/Download drivers site and type in your make and model # or your service tag # and download the touchpad driver for your model.

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RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:touchpad stopped working

Please don't double post.
 

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RELEVANCY SCORE 62.8

Guys please help !!! The touchpad is all worked flawlessly. morning, including laptops and touch not working. Drivers reinstalled, to no avail. There was no update. He made a hard reset - earned !!!. But in the morning and turned on again does not work, and a hard reset does not help. help me please

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RELEVANCY SCORE 62.8

My touchpad on ideapad Y700 15-ISK just stopped working. I did a little research in drivers and i found, that there is no driver for touchpad installed. I tried to download new drivers from lenovo site and I used an older driver from C:\Drivers\Touchpad, there is InstNT.exe, which made a driver shows up in device manager, but prompt me to restart the laptop. When I did, the driver got lost again and I had to make the InstNT.exe "instalation" again. Then I tried to update it with a setup.exe in the same synaptics folder and after it, the driver got itself a name for synaptics. So I said to myself, ok after restart now, it will be fine. But it wasn't. Again, the driver is gone.I'm attaching a screenshot for you to see driver being installed, but after restart, it vanished and isn't even showing in unrecognized drivers.In addition, my windows defender warned me about some threats, but I guess it got rid of them, because there were none to be found by me. Just wanted to say it, maybe it could affect my problem.


























Snímek obrazovky (13).png ?1600 KB

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RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:Touchpad Stopped Working

i downloaded the latest drivers and then deleted from devce manager and let windows find the hardware again and re-installed.
this was after a few days of problems - one of which was that it would only work when i put an external mouse on the PC.
http://forums.techguy.org/t215668.html
 

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RELEVANCY SCORE 62.8

Hi, I have a Lenovo Yoga 730-13IKB. After trying to upgrade some drivers, the touchpad stopped working. It is enabled (I checked that), but doesn't seem to be even recognized by my Windows 10 installation anymore. Running diagnostics through the Lenovo tools didn't help either :-( Any suggestions? Thanks,Tsahi 

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RELEVANCY SCORE 62.8

Hi All,My touchpad no longer works.  It is no longer in the device list via control panel.  I used to run with the touchpad disabled if I had a mouse attached but this option has disappeared as I have no touchpad properties.  Obviously fn+F7 has no effect. Any help most gratefully receieved.Barrie JUST NOTICEDPursuing another similar discussion I saw a reference to HID Driver I2C being a cause of the problem.  This is list as a problem by Device Manager on my machine. The driver is the latest version but the following is listedThis device cannot start. (Code 10)A request for the HID descriptor failed. Can anyone interpret this for me?Barrie  

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RELEVANCY SCORE 62.8

Hello, i've just done a windows update and my touchpad has stopped working.I've tried doing a system restore before the update but it hasn't helped.I've checked the mouse properties but theres nothing listed under devices and i've looked at device manager but theres no category for mouses and other pointing devices.Can anyone help please?Paul

A:Touchpad stopped working

Please post the computer model next time. Example for touchpad settings/software installed are HP synaptics and a click to enable or disable is found under Mouse settings - Synaptics tab.

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