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Outlook 2007 - e-mail stuck in outbox (depends on ISP)...

Q: Outlook 2007 - e-mail stuck in outbox (depends on ISP)...

Ok gang, I have one that really is throwing me for a loop. One computer in my company is having difficulties in sending e-mails through Outlook 2007 running POP3. The part that has me scratching my head is that everything works fine while the computer is connected here in our office, but whenever she leaves, she has intermittent sending issues... it just hangs in the ourbox. It works for the first few minutes then stops sending them out. I have searched all through the Microsoft site and couldn't find anything that related.

Any ideas on what to look for?

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A: Outlook 2007 - e-mail stuck in outbox (depends on ISP)...

I had a similar issue, though it may not be the same.

Some ISP's (like AT&T, who I hate and despise and upon whom I heap curses and incantations of evil) won't let you use any SMTP server other than theirs to send mail, even if the e-mail account isn't with them. You have to go through a whole rigamaroll to set it up.

But like I said, your issue may be (and probably is) something different. Are there any error messages?

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Hi everyone,

I'm writting on behalf of my mom. She tried sending an important file to someone but it was too heavy. It got stuck in the Outbox and now nothing is working anymore. She tried deleting the email in the Outbox. doesn't work, dragging it into the recycle bin, doesn't work. It's like if everything froze because of the email that was to heavy?!

I then told to to save her contacts and email she didn't want to loose by doing Export to a file in a folder and the uninstall MS Office completely and reinstall it.

After uninstalling it, rebooting, she starts MS Office Outlook 2007 and everything is back the same like before uninstalling it?!

Why is that?

Hope someone can help.


A:MS Outlook 2007 - Email got stuck in the Outbox

I don't know how these things work in Outlookk, but if the file is too big it could also be that her provider doesn't accept her sending such large Emails.
Uninstalling and Installing does not delete the pst file so what is in it is still there.
I would tread carefully in deleting this file.
I Googled and found the following link

Hope it helps

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Hi - I am running Window 7 Home Premium (64bit) and Office 2007.

I have this problem with Outlook not sending messages after I hit the send/receive button (I do not have Outook configured to automatically send messages - I like to control that!).

I have tested the mail setup (Tools-Account Settings-Select Account-Change-Test) and it works fine.

It will send if I exit, restart Outlook, and hit the send/receive button again, but that is a pain to do all the time.

It used to work ok under XP and Vista. Any help would be appreciated.


A:Outlook 2007 Messages stuck in Outbox

Are you positive that your imap or pop3 settings are correct. If you can receive emails, your incoming server is obviously correct... but if it's not sending, there may be an issue with the "outgoing" server details.

If you wouldn't mind, could you post your outgoing server address?

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Hi. I am having a problem with my MS Outlook 2007 email. Anything I send to myself or copy to myself stays stuck in the "outbox". Occasionally one will actually go through, but it still appears to have not been sent as it remains in the "outbox". I have sent the same email multiple times because it didn't appear to have been sent until someone asked me why I had. The copy to myself seems to be what is hanging them up in the outbox now. I was having other issues including the size of the attachment, but I was able to resolve them with other user's question/answers. Thanks! This is still causing me a problem however. Please help! I'm frustrated!

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM) Duo CPU T2350 @ 1.86GHz, x86 Family 6 Model 14 Stepping 12
Processor Count: 2
RAM: 2045 Mb
Graphics Card: ATI Mobility Radeon X1400 , 128 Mb
Hard Drives: C: Total - 83051 MB, Free - 4924 MB; D: Total - 10239 MB, Free - 4440 MB;
Motherboard: Dell Inc., , , .16TXWC1. .
Antivirus: Norton Security Suite, Updated and Enabled

A:MS Outlook 2007 email to self or cc'd to self stuck in outbox

The message size may still be too large as most email providers impose limits on the size of message they will allow through their servers.

To delete any which are stuck in the Outbox, switch Outlook to "Offline" mode, they should then be deletable.
Open Outlook, click File >> Work Offline
Delete message, then click File >> Work Offline again to put it back online.

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Hi All,
I have spent many hours looking for a fix myself and reading the messages in this forum and after finding a solution, thought I would do the right thing and help you fix your problem.

The probelm is the Server Time setting which is set to a maximum of 1 minute by default.

This is not enough time to send the large email and thus starts to send again even though it has actually sent.

To fix this problem by increasing the Server Time Setting, please go to this very good web site for the method.



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Have etremely large e-mail 93MB stuck in Outlook Outbox. It will not let us open and delete attachments or even delete the e-mail. With it stuck it does not allow other messages to be sent. Need help ASAP. Windows 7 and office 2007.

A:E-mail stuck in Outlook outbox

Hi SisterCin56

Have you tried placing Outlook in Work Offline mode?
File > Work Offline
Close Outlook, restart the computer.
Start Outlook and while it is still in Work Offline mode, attempt to delete or move the message from the Outbox.

Let us know if that works for you or not.

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There are a dozen emails in the outbox and they are stuck there. Outlook 2007 i understand, is supposed to be kept open while the emails get to be sent. In this case that didn`t happen and a large email, with pictures, was added to be sent now there all stuck. It did say that messages 1 & 2 were being sent but that was yesterday and nothing has arrived at the recipients end this morning. Can you help please?

A:Solved: Emails stuck in outbox Outlook 2007

Hi terrace

Can you move the e-mails out of the Outbox and then add yourself to the BCC: line then click Send on each of the e-mails, again?

That way, you'll know they have been sent when you receive a copy.

Did you try deleting the messages from the Outbox?

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Hi Guys

i have a user who has created grops in outlook for sending mail to. When she sends the mail there are always a couple of mails still in the outbox and not through into the sent item, even though the recipients have received the mail.

Any ideas?



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I have issues with outlook express on my XP system::;
I have read all the threads that relate to this problem and I have tried everything in the posted threads and other threads on other websites.... I even had a "Microsoft tech from India somewhere who had remote access.... switch my identity... It worked for some emails but not all the emails... some emails will exit my outbox some will not... some will copy over to my sent box and some will not.... for the mails that do not exit my outbox I have to manually delete them and then there is not copy of them in the deleted folder... UG... I have be farting around with this for 2 months now and I am so fustrated I decided to join your organization since it had similiar people haveing similiar problems... but I did not see a resolve to the post I copied below
[B]Originally Posted by ZOOM123 [/B]
Hey, I'm new to these forums. I have the same exact problem with outlook express... My mail is stuck in my outbox, still sends but doesn't move to my "sent items" folder... there is an error message but there is no detail with the error... I did all the steps suggested above and I still have the same issue. I also tried unistalling and re-installing outlook express 6.0. My mail still remains in my outbox.

A:Mail stuck in outbox and will not go into my sent box in outlook express

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We're running MS Windows XP on a network and are having a problem with MS Outlook. E-mail is getting 'stuck' in the Outbox and doesn't appear to be going out. However, the mail is being received (sometimes 8 - 10 times) by the recipient. There doesn't appear to be a way to remove the e-mails from the Outbox. They will not delete and do not show up as "Sent." So... every time you start up Outlook, the same e-mail sends again. Curiously, it's only happening with two of the six computers we have on the network even though all are running the same software and operating system.

Any ideas?

A:E-mail stuck in Outbox of MS Outlook 2003

Hi and welcome. This may be of some help:


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I have a big email stuck in my outbox and i cannot for the life of me figure out how to delete it? Everything i read on the net has to do with 2003 or older not 2007.

Can someone help me delete this outgoing email that is way too big?



A:Solved: Message stuck in Outbox -- MS Outlook 2007 -- how to delete

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* Emails are getting stuck in the Server-side Outbox (found by logging into my email via OWA - online web)
* Local Client Outlook Outbox shows as empty
* All sent emails are being received OK by end-recipient
* Issue seems to be most apparent when I activate a vba script used to help auto-file emails after sending them (see script code below).
* The same script ran without this issue under Outlook 2003 - only after upgrading to 2007 did the issue appear.

* Macbook Pro 2.33
* Bootcamp v3.0
* WinXP SP3
* Outlook 2007 (12.0.4518.1014)

Other Findings:
* The issue seems to mostly be tied to the vba script but I believe I have also seen emails get stuck when the script was disabled. I also partially suspect that the emails may get stuck when I'm connected to the network at work but not as prevalent when connected to network via VPN.

VBA Script:
The script code I am using is as below. The script waits and acts when any item appears in the Sent folder, invokes a navigation window, showing my PST folders. When I select a folder, the script moves the email from the Sent folder to the chosen folder. The Sent folder is always empty.

Dim WithEvents colSentItems As Items

Private Sub Application_Startup()
Dim NS As Outlook.NameSpace
Set NS = Application.GetNamespace("MAPI")
Set colSentItems = NS.GetDefaultFolder(olFolderSentMail).Items
Set NS = Nothing
End Sub

Private Sub colSentItems_ItemAdd(ByVal Item As Object)
Dim objNS As NameSpace
Dim objFolder As M... Read more

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A user scheduled an email to send yesterday morning but it sent same time this morning. So I assume she had put the wrong date.

To prove to her and test myself I tried a couple of emails back to me. I browsed them in the outbox and then waited. They still sat there.

I tried another couple and ignored them in the Outbox - they worked.

so my conclusion was that she still put the wrong date, but the test also highlighted that you're forced to set and forget (The topic of this thread). Otherwise they get stuck. Even if I re-schedule and save again in the Outbox, they stay.

Is there a way to edit an email in the Outbox before it's sent without it losing its delay schedule?
Otherwise the delay function is a bit useless if you're forced to create a brand new email and delay schedule after a re-edit.

I'm aware you can create a delay rule but this is just for one off emails rather than across the board.

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I am having a similar problem to BillyJilly, except that I am running Outlook 2003 and he is running Outlook Express. Some emails get stuck in my Outbox and don't go to the Sent Items folder. However my recipient does receive the mail over and over until I physically delete it from the Outbox after the first "send". It is normally only mails with large attachments, 750Kb or larger. Sometimes I get an error message after it has tried to send and sometimes not. I am running Windows XP Professional 2002 (SP2). I connect to our office server to send and receive mail. Part of the problem is that although I know that the mail was sent (because I receive irate emails telling me to stop re-sending the mail), it doesn't go into the Sent Items folder so I can't search for it later. I have set Outlook to Send/Receive automatically. It also happens if I send mails to my colleagues in the office via the server i.e. not using my ISP. Any help will be appreciated as Microsoft can't solve the problem.

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I've sent a too big e-mail in Outlook 2003. Stupid me. It's a mail of 20MB size, I tried to send it via my hotmail account (I paid for it, so I can send up to 20MB mails... but apparently not..) But I can't seem to delete it or open it anymore (it says: "Outlook is already sending the message". But it's not). I've waited more than a day and I saw more than 1 Gb was sended (!!). So something is sending, but not this e-mail!

I run windows XP. What can I do? I already tried to re-install Office, but the problem still occurs. I want to get rid of the mail!! It's blocking everything!

Please help me!! Thanks very much!

Should I make a new outbox? How do I do this in Oulook 2003?

A:Solved: Outlook 2003: A too big e-mail is stuck in my outbox: Cannot delete or open it!

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I cant reply to any messages or the successful sending of replies is intermittent. Most of the time they just go into the Outbox which doesn't have a SYNC Icon Button in it. Ive tried rebooting the device to no avail. I don't want to have to reinstall the
software as it may permanently wipe out some messages, etc. and I read some very unfavorable things about the updated version of this same App.
What other remedies exist?

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When I send e-mails in Outlook they go in my Outbox. If I immediately click Send/Receive they go immediately. But if click on the Outbox, the sealed envelope of whichever pending mail I am on changes to an open envelope and the date changes to "none". Then if I click send/receive the program goes throught the process of sending and even tells me the task was completed. But the message remains in the Iutbox and is not sent.

The only work-around I have found is to drag the mail to a different folder - e.g. Drafts - and then click Send followed by Send/Receive.

The problem basically is with any e-mail in the outbox that I click on. As soon as I click on it, the envelope opens and the e-mail can not be sent from there any more.

Any ideas?

A:Outlook 2003 sending problem e-mail sticks in Outbox if I click on the Outbox.

Once you have opened e-mail in your Outbox, you need to click on Send again. It has always been this way.

An easy way to tell which mail is ready to send is that it will typically be displayed in italics.

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Strange problem, when I sent an e-mail, the first e-mail I sent is stuck in outbox. It doesn't get sent.
The second, third, and all other mails go out the door without any problems.

While doing a Send/Receive I see the error message: Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.'

Suggestions on the net vary from waiting a day to creating a new profile.

I have a workaround, I leave a dummy e-mail stuck in first position, and all subsequent e-mails go through without a hitch.

A:First e-mail stuck in outbox

I am having the same problem, on my lap top and my desk top.
I, too can work around by having a dummy email in the out box. Does anyone know why this is happening and how to stop it?

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When I send mail the file initally is placed in the Local Folders "Outbox".

After the mail is sent, the file is transferred to my IMAP "Sent Items" folder.

Recently, where there is an attachment to the message this latter transfer process is not completing and, although I know the message has been sent, the message remains visible in the Local Folders "Outbox".

Any ideas?

A:Mail stuck in Outbox

You did not give the name of your email client, so not sure if this applies to you.

Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista

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I did search this though not throughly, and the suggestions I did see didn't work.

I use outlook express and mail that I try to send out to people
( my kids teachers) is being dumped in my outbox and each time I open OE it trys to send the mail again and fails. I did try to send mail to my hotmail account I get the same response, I tried an IE repair that didnt do anything. I checked microsofts knowledge base notta there either. I do believe all my settings are correct, I did see my isp listed as the outgoing mail client ect..

I did not try changing the files to dbx.old as i wasn't real sure if this would cause me to lose important emails or not. Plus there are 3 people who have accounts so didn't want to risk it.

Here is the error message-
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was . Subject 'Re: , Account: 'pop.chartermi.net', Server: 'mail.chartermi.net', Protocol: SMTP, Server Response: '473 relaying prohibited. You should authenticate first', Port: 25, Secure(SSL): No, Server Error: 473, Error Number: 0x800CCC79

I did delete personal info from the error message. Any ideas?
Thanks Chari
win98se outlook Express 6

A:Mail stuck in outbox


Nevermind it was a problem on my Isp's end! Just in case someone else has the same issue, I googled in the last part of the error message ,the error number and came up with an answer on the first link provided! I had to change something with the outgoing mail server.


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I am having trouble with my emails. I find the when sending email they are hanging fire in the OUT BOX for longer than usual before they eventually go through. The status bar sips almost to the end then suddenly stops and most times I'm asked if I want to wait a further sixty seconds for the server to respond or end, etc,etc,. Incoming mail seems to be O.K. I'm running Vista Home premium with Windows Mail. Any ideas out there ?.

A:Solved: Mail stuck in OUTBOX

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I tried sending a zipped file to someone..it is now stuck in my outbox and every time i start Outloox express 5 it keeps trying to send the message...i can't delete it from the outbox and can't send any other maessages as it wants to send this other one stuck there first...I have tried working offline and when I start OE5 it sounds as though a bunch of things are loading in my harddrive and I can only escape the mail program by hitting ctrl alt del..(I have windows 98)Can i delete the whole OE5 and download a new one???

A:(Solved) mail stuck in outbox

Try this. Close Outlook Express. Click start--find--files and search for your Outbox.DBX file. When you find it right click on it and delete it. That file is for your Outbox folder. Deleting it will delete your Outbox folder and all emails in it. Now restart your computer and then open Outlook Express. A new Outbox.DBX file will be created along with a new Outbox folder in Outlook Express. Now see if that message is gone and all is well.


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Hi Guys,

We have a single user here that has problems with stuck outbox messages in outlook. Off of only one of his email accounts in his profile. Off of only his computer. There are definitely some patterns of characteristics from the emails though, which I would imagine have something to do with the problem. They are: They almost always include attachments, they've always got multiple recipients and CC's, and they're almost always replies in threads of emails being sent back and forth.

Clearing out and recreating his profile doesn't help, doing the standard "take off some of the 'RE:'s in the subject line", throw it in drafts and then re-send it, copy-and-paste it into a new message altogether... some of these randomly help solve problems at total random, but 99% of the time they don't work.

My only workaround that works completely is using a virtual box (or logging in through another PC), setting up his profile and forwarding the stuck message from the outbox on the alternate computer.

Now obviously that means it's not our email host, and it's not some strange format or character that's universally just not able to send... what happens with these messages is that they aren't even looked at, they don't even begin to send (sometimes attachments would explain a delay as it would take time to send out a big file), they're just ignored permanently on his computer.

I obviously see a solution would be to switch out his desktop, but that's kind of like saying "... Read more

A:Outlook stuck outbox- Not conventional 'stuck' either


I have a bit of experience with Outlook and Exchange, so I have a few questions for you--
Are you running in a Microsoft Exchange environment, and if so, which version?
What antivirus are you running on the affected PC?
Do you have any special spam filtering or virus scanning on the mail server that is specifically for email?

I've seen where certain antivirus products can cause these "stuck" outbox issues. I assume you've tried the basic F9 (send/receive) to try and force the message through as well?


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I have a Vista Home Premium 32bit. I tried to send an email with attachments but the file is so large that I get an error message, and that the server has closed. I realised I had made a mistake in not reducing the size of the files (A4 drawings in colour) - I have since acquired Photoshop and greatly reduced the image sizes. The problem begins whenever I open Windows Mail I do not get the mail default window but the window for sending a new message, the implication being that I cannot access inbox, outbox, sent, etc. When I click on send & receive on the new message window I have a smaller window stating that it is attempting to send the oversized email - which of course never is completed. (a) How do I delete the attachments (9 of them) and the email concerned? (b) How do I restore the Windows Mail default page that should automatically open? Until I can return to Windows Mail I am running Windows Mail Live - which is OK but I'd like to remove the attachments on the message in my out box which I fear will create other problems. Regards.

A:Windows Mail message stuck in outbox

Hi, billwatters, and welcome to the forums.

Take a look at Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista and see if it helps resolve your issue.

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This might be a Worm or something simple. This problem is on a computer at work and I fixed it on one so far but that procedure didn't work on the computer that started this whole mess. An email was sent to several people at work and for some reason it would stay in the outbox and keep resending itself hundreds of times. I looked at the source computer and I can't delete the outbox. I do get an error 0x800-000cf0. and I have looked at MS knowledge base and will apply those on Monday. I am just looking for some suggestions because I feel that this is something more to it. By the way the error code is from memory so it my not be correctly stated. This is on Outlook 2002 and any help would be grateful. My boss opened an email sent to him from the computer in question and his started doing the same thing as well. I ran v.cleaner from AVG and it found nothing so I just deleted the email from his outbox and that solved his problem. Just won't work on the other computer.

A:mail stuck in outbox-resends 100's of times

try deleting in safe mode

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We are running Exchange 2003 SP2 and our clients have Office 2010. Our Outlook profiles are created automatically by using Group Policy to set a registry key which points to a PRF file with all the Outlook settings. Lately, many of our users are reporting that their emails are getting stuck in the Outbox. If you look at their Outlook profile, they have two Exchange accounts listed. You cannot delete either of them; it gives a message that this is the default email account.
The immediate solution is to recreate the user's Outlook profile. This allows the stuck email to send. The real issue is that this keeps occurring. Recreating the Outlook profile sometimes fixes the problem for a long time, months maybe. But other times the problem occurs the next day. This is happening with users who have established Outlook profiles as well as new users logging into their PCs for the first time. I've attached the code from our PRF. Any help is appreciated, as we have around 400 active users and we're constantly chasing after this issue.

A:Outlook 2010 Email Stuck in Outbox; Corrupt Outlook Profile

Couple steps you may apply...
1. Repair the offline file with a Microsoft utility called SCANOST.exe. I’ve seen this file reside in a number of different locations, mainly within Program Files. It might be best to search for it with Windows or Google Desktop. SCANPST.exe will also work, though you’ll have to go digging for your outlook.ost, which should be near c:\Documents and Settings\ %profile%\ Local Settings\ Application Data\ Microsoft\ Outlook\ outlook.ost. If your file is significant in size, you’ll save a lot of time with the repair operation by not creating a backup. Because if the repair finishes successfully and Outlook still bombs, you’ll need to.
2. Shutdown Outlook completely, including any runaway outlook.exe processes in the task manager. Open Mail in the Control Panel and before you delete your profile completely, write down the server settings! There’s no need to worry about backing up your mail as it’s stored on the Exchange server. (Essentially, you’re deleting that outlook.ost when you drop your mail profile.) Now, start Outlook and it will create a new profile, where you’ll configure the server with the information you wrote down previously.
If steps above don’t work or you need to get more variants of .pst restoration, visit...
http://www.filerepairforum.com/forum/microsoft/microsoft-aa/outlook/1503-is-there-any-opportunity-to-recover-huge-pst-file-over-6gb - multi functional user comm... Read more

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I have 20 emails that appear to be stuck in the Outbox which I would like to permanently delete, but thre is no remove or delete Tab or option that I can see. Your help with this issue would be appreciated. Thank you.
I am running WIndows 8 Pro.

Durl Grant

A:Mail Stuck in WinLive.com Outbox. How to remove or delete?

Open Windows Explorer.
Open :C:Users\(Your Login)\AppData\Local\Microsoft\Windows Live Mail.
You will find your Outbox there and can delete.

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I did a really silly thing! Forgot to make some photos smaller - hit the send button and realized this was one huge email. Long/short. I followed your instructions I found on the forum to do a search for - .dbx - found the Outbox and deleted it. The new outbox restored itself in my Outlook. Thanks so much to the poster for saving me!!

NOW: If I work 'offline' could I restore that outbox which is now in the recycle bin and retrieve that original huge message so that I can retrieve at least the body of the email and do away with the photos??

A:stuck outlook outbox

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Sometimes in Outlook 2007 I am getting emails stuck in the outbox. They are actually sending - and sending, and sending. Infact they don't stop sending until I delete the email from the Outbox.
The emails never show in my sentbox as sent, but people keep recieving emails over and over.
How can I prevent this from happening ?

A:Outlook 2007 outbox

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I am desperate to help my 84 year old neighbor with her pc problem. I have called HP, Microsoft and spent hours on the phone to get nowhere except finally they tell me it is a special issue and she will have to pay for the tech support to fix the problem. She has had the PC for less than a month and I refuse to see her pay a dine.
The PC is an HP desktop Pivillion model #A6234X......I first called Office Max where her son bought the computer (no luck there) they referred me to HP. They told me it was beyond them and referred me to Microsoft, Microsoft referred me back to HP because the WIndows Mail was preinstalled on the PC. So as you can see I am at my wits end. I did see quite a bit of sites on the net where people were having the same issue. I was a bit afraid of trying too much, seeing that I am not that technical in computers. I would with my own PC but not someone elses brand new one. Anyway here goes, I hope someone can help. I did look at the forums and really didn't see much.
Problem: She has one email stuck in her outbox that will not go. I have tried to delete, move to file, move to folder, send. Nothing will work. First message ....message can not be displayed due to an unknow error....Second message (when I try to close down the program) you have unsent messages in your outbox do you want to send....I can pick either yes or no with no response.....And the last message I get is ....one or mor messages in your outbox do not have a valid account specified, wo... Read more

A:Solved: only one email stuck in outbox windows vista mail

hawkeye said:

I am desperate to help my 84 year old neighbor with her pc problem. I have called HP, Microsoft and spent hours on the phone to get nowhere except finally they tell me it is a special issue and she will have to pay for the tech support to fix the problem. She has had the PC for less than a month and I refuse to see her pay a dine.
The PC is an HP desktop Pivillion model #A6234X......I first called Office Max where her son bought the computer (no luck there) they referred me to HP. They told me it was beyond them and referred me to Microsoft, Microsoft referred me back to HP because the WIndows Mail was preinstalled on the PC. So as you can see I am at my wits end. I did see quite a bit of sites on the net where people were having the same issue. I was a bit afraid of trying too much, seeing that I am not that technical in computers. I would with my own PC but not someone elses brand new one. Anyway here goes, I hope someone can help. I did look at the forums and really didn't see much.
Problem: She has one email stuck in her outbox that will not go. I have tried to delete, move to file, move to folder, send. Nothing will work. First message ....message can not be displayed due to an unknow error....Second message (when I try to close down the program) you have unsent messages in your outbox do you want to send....I can pick either yes or no with no response.....And the last message I get is ....one or mor messages in your outbox do not have a valid accoun... Read more

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We have Outlook installed on a hosted server (CPAASP), using a gmail account as the default email. We have a program that generates monthly statements and emails them to our customers automatically through Outlook/gmail. Last month we had 109 statements to send. The first 100 went, then the last 9 were left sitting in the outbox. There is no automatic Send/Receive set up for this Outlook. Waited a few minutes, manually clicked Send/Receive, and the last 9 were sent.

Any idea why those last 9 weren't sent? I would think if it was because we bumped up against Gmail's 100 email limit, those last 9 wouldn't have been sent. And any suggestions as to how we can prevent this from happening in the future?


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I have two messages stuck in my Outlook Outbox. When I try to send or delete them, I get a message that Outlook has begun transmitting, but this has been going on for days now. Even after going offline, disabling all the network connections and restarting Outlook, I can't get the messages to delete ... and they're 'clogging' up the rest of what I'm trying to send. Any suggestions?

A:Messages Stuck In Outlook Outbox

What version of Outlook?

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I discovered today that none of my emails have gone through since Monday afternoon. I believe the issue must have began when I removed an email account from Outlook Connector (it was the default account). Everything seemed to be going fine - I just assumed emails were going out. Last night, I went to close Outlook and it said that there were unsent items in my outbox. There weren't.

Today when I discovered that nothing was going out, I re-added the email account that I removed. However, there is nothing in that outbox either.

I'm stressed about this - I run a home business and have lost a lot of correspondence to clients and customers.


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I used to be able to "catch" an email in Outlook's Outbox, open and edit a line or remove a comment, then hit "Send" and it would send like a normal email.

Now, if I open (or even accidentally highlight) a message in the Outbox, hitting "Send" doesn't work - the email closes like normal, but the text doesn't italicize and nothing you do will actually send it, it just sits there.

I've got a work around (dragging it to the Drafts folder, then resending from there), but I can't for the life of me figure out what happened, and it's making me crazy!

Any thoughts?

A:Cannot re-send from Outlook 2007 Outbox

Welcome to TSG Kairi.

The Send/Receive Tab controls much of what your asking about. File\Options\advanced\Send Receive is another way to look at this configuration.
A message in the Outbox has already been sent. Settings can control the lenth of time Outlook 'holds' these records in the OutBox before sending or it can be set to send immeadiately. If you click the 'Send All' button on the Send/Receive tab it will send all messages in the outbox.

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First off, not my computer. LOL A friend of mine opens up an e-mail from a friend with an attachment and WHOOPS! Should have renewed that Norton subscription, but alas..... Since then another friend (who thinks she knows bunches about computers) has been fiddling around in there and created a mess. I now have the computer in my possession for the night and tomorrow to try and fix this. Did a search on the e-mail name and nothing came up in Google. Ran Malwarebytes at her home yesterday and it found several trojans, a rootkit and two infected registry keys. It does not appear the virus or worm reinstalled itself upon reboot.

I can post the log upon request if needed. Seems like the infection is gone but since she went to reply to this infected e-mail Windows Mail (Vista Home Premium) had a hissy fit of some sort and it is now stuck like chuck in the outbox. Her friend went about messing with her e-mail settings and put them all backwards. I fixed them and 168 e-mail messages downloaded but still cannot get a test e-mail to send out. If you try to delete this e-mail (which says, "Re:E-mailing: K18qp416svx" in the subject line) it says an unknown error occured. Attempting to move it to another folder (like the deleted items folder) and you get the same message. It won't show the properties either.

Clicking on the e-mail gives you the standard "Windows mail encountered an error when attempting to display this message....." in the message view pane. A... Read more

A:Reply to infected email stuck in Outbox preventing sending mail

Moderators, please close this thread. I figured it out myself thank goodness and was finally able to remove the reply e-mail from the outbox and restore normal function to Windows Mail.


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Hi, I'm currently having the exact same problem. i tried changing the outbox name so that outlook creates a new one and it's till happening.
Is this a rare problem? No body seems to have anything on this, not even microsoft.

A:E-mails stuck in Outbox-Outlook Express

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For the last three weeks, some messages get stuck in my Outlook Express outbox. I then logon through the internet and send the stuck messages from there (it's a pain, but that proves the problems are not caused by the messages I'm sending). I always get the same error message (except the error number has changed a bit at times):
An unknown error has occurred. Subject 'Testing', Account: 'mail.dwave.net', Server: 'smtpauth.centurytel.net', Protocol: SMTP, Server Response: '550 5.7.1 n5PGVDjf017576 This message does not comply with required standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69
I use a DSL line for connection, through our old dial-up provider--this has worked for 4 years. Have checked with both companies. The DSL tech said the error is with the OE software. My boss' e-mail is having the same trouble, but no one else's--our computers are not the same (he's on a laptop, I'm on a desktop, both use Windows XP). Have tried all the suggestions at http://support.microsoft.com/kb/262052 except for creating a new identity. Help!

A:E-mails stuck in outbox Outlook Express

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I have been sending mail to people and they have been recieving it.
But i get an error when it does the send and recieve but there is no detail in the error.
All my email are in the outbox. Nothing in the sent box. Every time i send an email it resends all the mail that is the outbox from previous messages. I have to manually delete every email that i send from the outbox. So i have no record in the sent box unless i move it to the folder.
Anyone know what would cause the mail to be sent sucessfully but still hang in the outbox?
I tried deleting the email account and recreate it. no lcuk

A:Outlook Express email stuck in outbox but it sent

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I have four emails stuck in my outbox of Microsoft Outlook 2003. I have 7 email addresses that download into outlook, but only one of them is stuck. I've tried opening them and resending, moving them to my inbox and resending, and redoing them. It's like outlook will just not send from that email address. I've used it for years, so I don't think it could be a setting issue - it just happened all of the sudden. I don't have any big attachments on any of the emails.

Any ideas?

A:Outlook 2003 - emails stuck in outbox

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I searched for this same problem and threads have been started but I didn't see that any have been resolved. I apologize if this has been answered already.

I have Outlook 2K running on a Win98 machine. I am able to send and recieve e-mail just fine. BUT I've got a message that seems to be stuck in the outbox. I can't send, move, delete, open or otherwise ride my self of this mesage.
If I try to do any of the above I get this message:
Any help would be great.


A:Outlook 2000: Message Stuck in Outbox

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I have a message stuck in my Outbox that seems to interrupt the entire email sending and receiving flow. When I try to open it, I get the following error: Can't open this item. The MAPI spooler has already begun transmitting this message.

How do I get this damn problem fixed? I've tried creating new default Personal Folders, but I still can't delete the message from the Outbox.



A:Outlook 2000: Message stuck in Outbox

Hi, and welcome to the board.

Maybe this MS article will be of help:

OL98: How to Troubleshoot Mail Stuck in the Outbox:

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Hi Guys,

I'm running Exchange on W2K3 with 5 Clients all using Outlook 2003. One of the clients is steadfastly refusing to send email from the desktop in the office - it gets stuck in the outbox (it shows up marked in italics).

The user of the machine is able to access the Exchange Server remotely on his desktop and can send and receive email fine - with the exception that it's not synchronizing with the email stuck in the outbox on the client in the office.

Any suggestions?

A:Outlook 2003 - Email stuck in Outbox

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I am new member to this forum but was visitors for a long time.
I have problem with my outlook, that while sending mail stuck in outbox and it won't go to send item. I am using microsoft exchage server. I was able to send 1 weelk before. Please help me to sort it out.
Thanks in advance.

I am able to sent and receiving mail via "Office outlook webaccess"
The details of server is below
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SU 3.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Creative ZENcast v2.00.13)
Outlook Web Access experience: Premium
User language: English (United Kingdom)

Outlook Web Access version:

S/MIME control: not installed
Client Access server operating system version: Microsoft Windows NT 5.2.3790 Service Pack 2
Client Access server operating system language: en-US
Microsoft Exchange Client Access server version:
Client Access server language: en-US

Microsoft Exchange Client Access server platform: 64bit

Mailbox server Microsoft Exchange version:
Other Microsoft Exchange server roles currently installed on the Client Access server: Mailbox, Hub Transport
Authentication type associated with this Outlook Web Access session: Basic

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Just changed to DSL from dial-up. Use Outlook as e-mail client.
Some of my messages get stuck in the OUTBOX. I click send - then send/receive - but they still don't go out. Sometimes I notice a message at the bottom of screen: "Sending error - click here".

Am I doing something wrong?


A:Ouitgoing messages stuck in OUTBOX - Outlook

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I'm using outlook 2003 directly with a pop3/smtp account from my internet provider. My provider has limited the size of outgoing mailmessages to 5 MB.

Sometimes, I accidently send a larger mail (eg 10MB). The mail then gets stuck in my outbox. It can't be sent using my account, so it just stays in the outbox. I can't delete it directly, as Outlook says that it already started sending the message.

I have found a workaround to delete the message: Set Outlook to "Work Offline", exit the program, restart Outlook and I can delete the offending 10MB message.

My question is: isn't there a way to prevent Outlook from putting this mail in the outbox to begin with? I would like some some sort of parameter "max attach size" that warns me before attempting to send a huge message. I would like to avoid having to use the workaround I described above.

A:Outlook, huge attachment stuck in outbox

I am not aware of any setting in OL2003.
I use Eudora and it does indeed do just that, which is useful.

As email adds about 25% to the size of an attachment after encoding, the warning can be very useful. Eudora gives the encoded size, and it is user customisable.

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Hi guys this is my first post so be gentle!
I am managing a domain of about 150 users running windows server 2003 sp1 with exchange
2003 sp1 running on it.
I have one xp pro client running outlook 2003 sp2 with a roaming profile who occasionally gets mail stuck in her outbox.
I have read the fix to create a new pst file etc but I do not use pst files all emails are stored on the server and are using cashed exchange mode.
If I create a pst file then point all mail to go to there,exit then go back in and point to the mailbox again should this fix the problem ?
I have previously uninstalled/reinstalled outlook which has not solved the problem.
Thanks in advance for any replies.

A:outlook emails stuck in outbox with exchange

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