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Links not activating

Q: Links not activating

I cannot get my computer to go direct to a selected link when I click on it. I get a box that says "This operation has been cancelled due to restrictions in effect on this computer. I have no Idea where I need to go to allow this to get fixed.

Preferred Solution: Links not activating

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Links not activating

Can you provide a screenshot of the message to help diagnose the problem?

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I have noticed in the past couple days, at various websites, such as a credit card site where I wanted to apply for a credit card, when I hit the "Apply Now" button, which is Java Script, IE gives me an "Error On Page" message in the bottom left hand information bar. When I press on that message, it gives me the following details:

Line: 1

Char: 1

Error: Object Expected

Code: O

URL: (it lists the URL of whatever site I am currently at)
Any suggestions on how to correct this. As I said, I have noticed it on a couple different sites the past few days, yet I haven't updated any of my security settings. So a) I am not sure why I am getting this message and b)I am not sure what has changed over the last week. Any suggestions for corrections would be greatly appreciated.


A:IE Not Activating Links

Have you attempted to click "enable" on the Custom Security levels?
- In IE, click TOOLS
- Click on Delete Files, click ok, then Delete cookies, then click ok
- Click SECURITY tab
- For both INTERNET and LOCAL INTRANET click CUSTOM LEVEL and look at your Java settings. Enable anything listed as Prompt or disable.

for java go here
look for two things
1) the following text displayed
2) black box with wiggling text

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Hi does anyone know how to make "dormant" links active on a spreadsheet?

So if I have www links how to I make them clickable?

I should add that I am referring to making several hundred links clickable! Not just one or two which I have worked out -


A:Activating Links in Excel 2007?

Mmmm. normally the hyperlink is always active.....how did you disable them?

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Sorry for the bad thread title...

I should know the answer to this but for some reason I don't.

When I upgraded to Windows 7 I lost the ability to click on a contact/email/mailto address in my browser (Firefox) and have my email program (Thunderbird) open up ready to send/write an mail. In Firefox > Options > Applications mailto is associated with Thunderbird.

Can someone walk me through or provide a link to resetting this?

A:activating contact/email links

Works for me. I just changed Firefox > Options > Applications mailto to use Seamonkey (my normal browser and E-mail program) and it works.

Perhaps uninstalling then reinstalling Firefox will fix it?

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Over the weekend my system has picked something up. When I try clicking internet links, items in drop down menus, etc, I have to click maybe two to three times to get the system to act on the command. I have run every virus program I have, deleted my temp files, deleted my temp internet files and ran a defrag. The problem is still on going today. Here's a copy of my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:00:07 AM, on 3/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svch... Read more

A:Issue with links & drop down menus not activating when clicked

For instance just trying to click in the white box to type here took five clicks, to start Outlook from the start menu takes three clicks. Any help would be appreciate.

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I had to remove an iTunes account from computer. After doing so, all web pages are now displaying blue text for links rather than images or icons. How do I get the images to display?

Running Windows XP with Firefox, but the same thing happens if I use Internet Explorer too.

Thank you,


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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:15:24 PM, on 8/6/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\b... Read more

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OS: Windows 7.
Problem: Any links in my browser redirect to a ame.avira URL including buttons in control panel. My computer was also noticeably slow
I noticed this problem when I turned my PC on "after trial version of malwarebytes premium ended". I don't know why malwarebytes premium trial was on in my PC maybe I forgot I turned it on. after which I noticed all links will proceed to the ame.avira URL. I searched on google and found it might be a virus. After a long time deciding I tried to system restore my PC. But when I did that I had the Blue Screen of Death. when I rebooted my PC, I decided to undo the System Restore. but when PC was turned on, it said the undo of system restore was not successful (I think I read a message that it was because of a security program? I am guessing it was my firewall as it prompted that system restore will change settings on my browser when the error message popped up). I did this like 2-3 times as I didn't know why I was doing that. I think it was at this step taken that I noticed that the malware is not affecting my PC, but still I decided to remove it. after which I was googling "ame.avira redirect" and saw one forum post in BC. I did what was posted there, specifically MiniToolBox, AdwCleaner and Junkware Removal Tool.
By the time I read that it is not advisable to do these fixes without professional help, I am now too late. gladly my PC is doing well right now. But still I can't shake... Read more

A:ame.avira - any links including windows explorer links redirect to that site

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes to your desktop.Double-click mb3-setup-1878.1878- and follow the... Read more

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Links from all sources don't work any more.  New tabs open it just tries to load data.  Nothing comes of it.
Also, a lot of applications are saying that I'm not connected to the internet, but that of course is not true as I can navigate if I type in some addressed directly in to the URL bar.
I have Win 7 serv 1 running on a PC.
I have Kaspersky and Malwarebytes Anti-Malware
Kaspersky says I have 3 threats: w8hook.dll , backup files 2.zip , remote access Host , all legal software that it doesn't like.  Unfortunately, it doesn't tell me what app they belong to, so I can't uninstall and I don't want to "Fix" them as they may be for an app I need.
P.S. I ran combo fix by accident first.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17280  BrowserJavaVersion: 10.55.2
Run by Da Jules at 14:50:26 on 2014-09-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8055.6255 [GMT -4:00]
AV: Kaspersky Internet Security *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Internet Security *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky Internet Security *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\... Read more

A:All links don't work anymore - e.g. Google search results links won't connect

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first t... Read more

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Hi, I'm having a problem wherein my browser either fails to link to sites (mostly) or my search results will send me to pages of sponsored links. I'm running XP and this first started happening with Internet Explorer.

I got some message (sorry I can't quote it verbatim) telling me I could be infected with something. I immediately started running my Ad-Aware, SpyBot, CCleaner. They all said they found potentially dangerous things and took care of them, or so I thought.

Pressed for time, I just started using Firefox, which worked for a while, but it would eventally do the same thing. So, I'd run the programs again, and start all over again.

Today, I have time to finally try to post a Hijack This log. I started following the directions and, using Internet Explorer, cannot get to the site to download DDS. It says "cannot display the page". Running a connection check turns up no problems. I tried Firefox, and it's giving me a message that Firefox is already running--which it isn't.

I've now re-started my computer for about the 10th time today and need some advice. Please, oh generous and knowledgable people, help me... Thanks.

P.S. I also find that Internet Explorer can't get to my email (Comcast) or some other sites I frequent, unless I go into the history and find the page. When I click that, it works.

A:links redirect to "cannot display" or sponsored links pages/ Moved

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.Do you have access to another computer that is clean?Orange Blossom

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When I'm copying text withe links from the web and trying to paste it, The links is missing. I try to paste it into word or excel, and in all kinds of html editors in all browsers but the links are still missing. only text is shown.

Is anybody here knows how to fix it?

Tx very much for any help...

A:links is missing when pasting text with links in any browser or office

In Word, you need to Insert / Hyperlink, that will make the copied data a link. Same with Excel.

A link is just text unless it has the right attributes assigned.

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I own a computer that came with Windows 8 preinstalled (OEM version, key embedded in BIOS).
Today I've decided to reinstall Windows, mainly because the upgrade from the Marketplace made it a bit laggy. As a student I have access to the MSDNAA versions, so I downloaded the 8.1.
Now I have two keys I could use -- the one that came bundled with the computer and the other I just "bought". I don't wanna waste the unused key for no good reason, so I was wondering if I could somehow activate 8.1 with the embedded key from 8.


A:Activating W8.1 with W8 OEM key

Originally Posted by ah4e

so I was wondering if I could somehow activate 8.1 with the embedded key from 8.

How to clean install Windows 8.1 if you have OEM computer with UEFI firmware (BIOS) embedded Windows 8 product key?

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Hello,I am trying to re use Windows 7 Pro 64 Bit which came originally with Alienware laptop, which I no longer use and I want to set the Windows on my new desktop (non Alienware).On windows activation I get the following message:a problem occured when windows tried to activate error code 0xC004E003 (the error code means The Software Licensing Service reported that license evaluation failed).I have tried several options: * downloaded legitcheck from Microsoft but it did not work* tried replacing my product key with cmd / slmgr* called Microsoft they were asking for installation ID which I don't have the option to see, also the product ID I have given them was invalid, they were suggesting to contact you directly and ask for product KEY?I have the original cd, a copy of the product ID and CD Key. The Windows sticker with the product information at the back of the laptop is no longer readable. I could also look for service tag number if needed.Is there any solution to this?Thank you.

A:Re activating old OS (W7 Pro 64 Bit)

The version of Windows 7 which came with your Alienware Laptop is OEM and the OEM license is non-transferable. Dell/Alienware Windows 7 OEM can only be installed on hardware which has the Dell/Alienware Windows 7 OEM license.
Note: Dell/Alienware Windows 7 Pro OEM can be installed on supported new Dell/Alienware hardware which shipped with Windows 8.1 Pro OEM or Windows 10 Pro OEM by use of OEM Downgrade Rights.

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Hello, I was reading on a forum if XP is re-installed it is not neccessary to contact MS for re-activation, but to take a copy of file WPA.dbl and install it again.

My query is this, is there such a file for MS Office and use the same procedure as above? TIA.
What would the file name be?

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Im trying to activate windows 7, in the activation screen it asks me to type my product key... my key starts with two "0" it wont let me type them!!!! today is my last day to try !! what do i do!!!?

A:Help Activating 7!!!

are you sure it's zeros or the alphabet letter o ?

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i have a genuine OEM copy of WIN XP (full version - not Upgrade), first installed on this homebuilt PC in 2006 (since then, a new MB was installed by shop in 2010......activation then was positive.)

now i am just wondering, because Microsoft have "washed their hands" for support of their XP OS, would Microsoft be concerned if i installed another new MB using this same OEM XP disc and would/should it activate ?


A:activating OEM XP

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Hi : I'm trying to activate xp over the internet and do the reg stuff but it comes back that it could not establish a connection. The internet connection is working fine . Any suggestions to check

A:activating xp

Could be a problem with M$'s servers. It's probably not on your end. I'd just keep trying til M$ lets you in.

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Apologies, I'm sure this question has been asked quite a number of times, so please bear with me. ^^'

Anyway, after becoming the victim of several viruses the past few days, I opted to finally pay up for a copy of Norton anti-virus and dump the free versions of ZoneAlarm and AVG. Suffice to say that in between that it involved 2 fresh installs of Windows XP and one Repair.

The first two times, under Service Pack 1 (which is contained on my own Windows XP Prof. CD) Windows allowed the activation via internet. So, at this point, using windows updater, I downloaded all important drivers and updates. Everything fine so far. Then, upon successfully downloading and installing Service Pack 2, and being prompted to do a restart. My internet stopped working, i.e. the network was not being picked up despite everything being connected right.

So, I called my uncle down, who's good with these things, and he suggested it might be something to do with my installation not recognising the network, i.e. the CD being Service Pack 1.
Anyway, he brought his own copy of Windows XP down (SP2) and used the repair function in the Windows installer. And, everything was working good. Internet was back up. Norton installed etc.

Anyway, I thanked him and he went home. Now, the problem:

When I go into Windows activation, I get to the part where it's 'Checking for Connectivity' where at this point it will tell me that Online activation can not be completed at this time, and that I have X d... Read more

A:Activating XP.

There MAY be a difference in license types - one may be OEM and the other FULL (or Upgrade). You would be best phoning MS and getting the activation sorted out. I don't know who suggested to you that phoning them was a lot of trouble (because they are WRONG). If you are having activation problems then MS are the people to talk to.

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I have had my XP about three weeks now...how do I activate it?

A:Activating XP

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My problem is that yesterday, when I started windows XP, it appeared a message saying that I have 7 days to activate my windows xp. OK, I put the key, and it said that it was activated. But, today when I've started the computer, it sayd that I have 6 days to activate it. And when I enter where you have to put the key, it says that it is activated. What's the problem? Will I lose windows xp in 6 days? Or I have to trust that it's activated?

A:Activating XP

Somethning is not sticking....if this is not a legit copy of windows then you may have a problem on your hands

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In one of my recent posts there was some confusion about the need for activating XP Pro. Having previously been told that I did not need to activate my XP Pro, others were telling me that I definately did. This concerned me, so I decided that I better look into this more deeply and came up with this information which I hope may help others in future.

If you bought the full boxed version of WinXP Pro - that one doesn't need
to be activated. The OEM one would ask for activation the same as
WinXP Home does ( even if you buy the full boxed one of that ).

If you got WinXP Pro along with the PC and a CD then that too wouldn't
ask for activation as it's under a Volume Licence Key and that will be
hard coded into the CD. Dell CD's are like that, even the WinXP Home
ones - using that also doesn't ask for activation.

A:Does Xp Pro Need Activating?

as it's under a Volume Licence KeyThe only places I have heard of uses for volume licence keys are in businesses and schools where large numbers of computers are managed. We have such in our school district. I am not sure of the support levels, but our volume Office licensing exempts support due to the cost of purchase.

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Tried to activate using one of the universal keys and got this error:

0xC004B100 error the activation server has determined this computer cannot be activated

So how do I try a different key?

Any Suggestions

A:Activating 7

Just do it again. I got the same error but then I tried again after and it worked. The problem is just that it is timing out from the servers and you need to get through. So just keep trying.
EDIT: Oh and BTW Welcome to Seven Forums!!

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I have an older drive with windows 8.1 on it, I have copied the key from the OS. This drive was never updated to w10 but is a fully legal activated version of w8.1

I have just put together a new system and figured I could do a clean install of 586 w10 and just plug in the w 8.1 key and be all good for activation. Not so fast, activation will not accept the key.

MS tech on chat line said I would probably need to install old drive, fully update it and then upgrade to w10. That's a boat load of updates considering this drive was taken out the first moment w10 became available.

My question is I guess is there no less painful way to accomplish this?

A:activating w10

What error message appears when you select the "Change product key" option and enter your Windows 8.1 key?

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Hello, I am having trouble activating windows 7 ultimate 32 bit. I bought the computer secondhand and it came with windows 7 already installed. I got a virus and had to format the computer and start a fresh. When it was taking me through the installation it asked for the key so I tried to type in the one that was used before but it wouldn't let me. So I just skipped that step and carried on using windows. Now its asking me to activate windows and when I try to input the code that was used when I first bought the computer it says "Unacceptable Character" when I type the first number. Why is it doing this and how can I sort it out? Thanks in advanced.

A:Need help activating

Type in the code from the COA, on the side of the PC.

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I bought a new Asus laptop today with Windows 7 Home Premium preinstalled, and my cousin (who supposedly happens to be a computer expert) formatted everything and set up Windows 7 Ultimate along with Ubunbtu.

I have downloaded the drivers and everything works fine, but Windows won't activate using the key at the back of the laptop. My cousin has also dumped an ISO image of the disk he used to install (Windows 7 Ultimate SP1, he told me) on my hard disk. Other than that, I have no Windows installation disks or anything.

How can I use my key to activate Windows? I don't need the Ultimate edition, Home Premium will be just fine.

A:Activating using OEM key

You can't use a key from a different version on Ultimate, OEM or otherwise.

Was the installation legitimate or was it something that's been pirated?

All you can do is either purchase Ultimate, or restore with the Asus master DVD...

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i just found the OEM windows xp Home edition with SP3 from my dell mini 9 (broken, and gotten rid of) so i tried installing it in VMware fusion on OS X, but it says my Product Key is unauthorized, what do i do? (didn't ask for key during installation, so i assume it's patched into the cd, if that's even possible)

A:Not activating

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What changes to a working system will cause me to have to re-activate Windows Xp?

Changing the processor?

Changing the Motherboard?

Updating the BIOS on the motherboard?


A:Re-activating XP

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Hi there I can't get the Wi-Fi to connect on my laptop. I usually use fn and f6
The only option is Bluetooth on/off
It worked until now

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I am not sure what happened but
everytime i try clicking a website page link or someones email address in MS Outlook, I get a message telling me that the setting is wrong and I must consult the system engineer. Well I guess I am that person and am not able to figure out how to turn this security feature off. I am un able to open a website link or quickly send an email in Outlook.
Any one have any ideas?

A:MS Outlook problem with website links and email links

Just speaking for me, normally I can't help people when I don't know exactly what they are running. It would help me and or help us all out a bunch if we could find out what version of Microsoft Outlook your running. All you need to do is say from which office suite your Outlook is from.....like: Office 2002, Office XP, Office 2003 or Office 2007 and so on.

After the answer, I'm sure that if not me, someone else could help you!

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Hello awesome volunteers of BleepingComputer.com!

My computer is an Asus G51VX, Vista 64 bit, any other tech specs just ask me.

I was browsing the web on Sunday afternoon at my in-laws (out in the country, unlocked wi-fi) when Google Chrome opened up some extra tabs I hadnt asked for. Then I realized the links I'd ask for were being redirected away to some other place entirely. I remember one of the domains seemingly doing the redirecting was "expandsearchanswers.com". I noticed I could hit back once or twice and I would be at the link I wanted, but it still freaked me out a bit.

I tried running Malware Bytes but it wouldnt update itself, it gave me an error saying it couldnt contact the update server. I ran the program anyway with the outdated definitions (60 days old it said) and it found nothing. Both a fast scan (2-3 mins) and a regular scan (30 mins) found no problems. I deinstalled chrome and wiped the browsing history (I figured why not since I have my account synced with another computer at work... let me know if it might be infected, though no problems yet), and switched to Mozilla with nothing imported. ... The links were STILL getting hijacked.

I then ran AVG full scan and another round of MBAM and nothing was found. I didnt touch my laptop much on Monday. On Tuesday night I found bleepingcomputer.com forums, saw what great and THOROUGH work was being done here, basically tried to get setup to do this post, reading up on procedures and down... Read more

A:Links hijacked, MBAM finds nothing, links restored...

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

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A few days ago I most probably got infected with malware. Suddenly my Firefox was (and when checking also Chome and IE) showing advertisement all over the place. In addition, there appear some words in the regular text of web sites (no matter which site,also yours) that are printed bold like this "bitdefender" and when you run over it an advertisement appears. But also when I move my pointer without clicking over the topic "Forum Rules" on the site where I am typing in this post, an ad appears for a few seconds. Then, when you click on a link on a site, either a new window opens with a completely other address which is an add again or the tab you are on opens another site. When you close this you come back to the original site and sometimes you see the link you originally intended to reach or sometimes you must click again and then it goes. There are also combinations of these problems so it is getting worse from time to time. Sometimes, when you want to fill in a open field (say a search subject) or even click just on a space on a page which does not have a link at all, you are also immediately directed to a site with ads even before you have typed in one letter in the search field. That is scary when you want to enter a bank account for instance. Now, I have run Malwarebyte several times, JRT several times, HitmanPro same, bitdefender and the whole lot. I installed Adblock Plus and I also have Kaspersky anti Virus and they all find infections and repair or destroy... Read more

A:keep seeing pop-up ads, links are redirected, words in text are made to links

Greetings ppauli and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter proble... Read more

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Hi, can anyone please help me with this problem. Some links from within websites often just won't open, a new page appears but it remains blank and in the bottom left hand corner it says "Done". This also happens quite a lot with sponsored links in Google too, they just don't open.

After reading some previous posts, I have tried disabling Add-Ons to no avail. I also read one entry where somebody posted a HJT log and from that, was helped by one of you good people, could I possibly do the same?


A:Solved: Firefox links / sponsored links don't always open

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As with many other people, when I do a google search and get results, my initial click takes me to some ads, then i can hit the back button and continue with my searching.
Also, some webpages i visit have some keywords pick out as links to ads and the such.
I will now post all the logs you require:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:07:45 PM, on 1/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com
R1 - HKCU\Software\Microsoft\In... Read more

A:Google links redirect, webpage keyword ad links

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When I click on a google link or even a bing link my page gets redirected to places like spyware scanner and fake search engines. I know its a virus or some sort of malware/ Spyware. It only takes control on links.

If you type something in the address bar or sometimes just open it in a new tab your fine. This happens in both IE and Firefox. I am running windows 7 and I have had no other problems. I have scanned the computer with spybot and avg 9 both in safe mode and in normal mode still nothing. Here is my hijack This! log.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 6:52:24 AM, on 12/23/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Safe mode with network support

Running processes:
F:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
F:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink... Read more

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how to activate windows 10 oem copy came with hp laptop in new hard drive ? i have product key and id of same windows.

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I have added a Bluetooth adapter so I can sync my phone to the desktop. So far each time I try to hotsync with the phone, the phone does not connect.

Is there a script that I can download that activates the Bluetooth adapter?


A:Activating Bluetooth

Did the bluetooth adapter install correctly and is recognized by windows? Did it install drivers?

Start> In search type devices and press enter> In upper left click on Add A device.

Have a look here if it doesn't install drivers.

Let us know. A Guy

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Hi all!

I use windows 7 professional 32bit and linux mint 17.1 64 bit on separate hard drives. I got the windows 7 32bit iso from my university's msdnaa programme.

I recently changed my motherboard which I think might have some problems regarding its sound hardware. The easiest way for me to troubleshoot is to re-install windows as I wanted to do that anyway. But I wanted to re-install the 64bit version this time. The problem is that I am not sure how many licenses I have left or what my key is as at the moment as I cant boot into windows to find out. I have used this copy on win 7 on two motherboards before already. The 32bit ISO that I have is from msdnaa whereas the 64bit ISO I have is from microsoft's general website.

Is it somehow possible to know how many re-installs I have left or what my key is, from the 32bit ISO? If not, if I clean install the 32bit version only to find out the product key but not activate it over the phone or the internet, will that work? The logic being that only upon activation does the key gets registered as used. Or is there any better method to do this?

Any advice would be much appreciated. Thanks!

A:Does not activating not use the license key?

Doesn't matter, the msdn key only validates the OS, not whether its 32 or 64 bit.
The downloaded ISO does not contain a key, only a 30 day grace period.
The key will only be available from your university.

You will not be able to find out how many licences are left unless you are the University Admin IT controller.


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if i clone my old hdd into new hdd then how to activate windows 10 oem copy came with hp laptop in new hard drive ? i have product key and id of same windows. 

A:activating windows 10 oem on new hdd

Your Windows Key is on Mainboard not on a hard disk- no worries!! It will autoload when is needed!  

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Hi, I purchased a copy of Vista (basic) but the disk did not come with a product key. The retailer i purchased the copy from wont accept a return since its been opened. I have the box which has the certificate of authenticity-- if I give this to microsoft, will they be able to give me a product key? I talked to someone in technical support and they asked for some number printed on the disk but I dont see any number anywhere on the disc...

any suggestions?? The software was $199!

A:Activating Vista -- Need Help!

Check this link.
If that doesn't work, start here.

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I bought a new laptop without an OS. I purchased and installed Windows8. I bought a Windows 8 Pro key, and whenever I try to activate it, it says I need a previous version of Windows in order to activate it. Any ideas on how to activate it w/out installing another OS. Note: I am willing to purchase another key so that I do not have to reinstall Windows.

A:Windows 8 not activating

If you have a valid Win 8 installation and a valid Win 8 Pro Upgrade license key then follow this tutorial and you should be good to go:


Good luck and hope this helps you.

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My sister purchased her laptop two weeks ago with Vista Home Premium 32 bit. I upgraded her laptop to 7 Home Premium 32 bit and wanted to know if she can order the Windows 7 Upgrade and use the product key that comes with the upgrade?

A:Question About Activating

What key did you use to upgrade her with??

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Used upgrade disk to install XP on my laptop. Did full install, so wiped previous OS. Now can't activate XP, coz I used the product key when I upgraded my desktop PC, so this number has been used before. Didn't expect this. Does anyone know if I have any options at all now, or do I have to go out and buy another copy of XP upgrade. HELP!

A:Activating XP after upgrade

Read the book.


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Two problems really.

1. Maybe I've never noticed it before but all of a sudden I keep seeing the popup for windows 8 activating again. Just seems strange that it would be trying to activate again even though it shows activated on 6/23/2013.

2. This problem is a little different. Different computer but activation problems again. My laptop for some reason last week kept asking me to reactivate over and over again. It would say successful and then I would go look and it was needing activation when I checked. It did this 4 or 5 times and it currently says activated. This one says activated 2/19/2013

These are both Windows 8 Enterprise from my MSDN.

Any ideas?



A:Windows 8 seems to be activating over and over

For each computer....

Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)
At the Prompt, type

Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

(note the spaces!)
two files will be put on your desktop -
open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data

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I've contracted the Ukash randsom virus so I downloaded Hitmanpro to create a usb that I can boot from.
I activated the free trial of Hitman on my uninfected computer, no problem, it says that my 30 day trial is active.
I create the usb using Kickstart, no problem.
I boot from the usb on the infected computer, do the scan, find the viruses but then it won't delete them because it says the 30 day trial has expired?
The only thing i can think of is that I have used Hitmanpro on the infected computer before (last year), would that not allow me to use it a second time even though my good computer says the software is active? ("one-time 30 day trial")
Or has the Ukash messed with my date/clock on the infected computer?
Thanks for your thoughts.

A:Hitmanpro not Activating?

Can you operate normally with your infected computer?If so download Minitoolbox - http://www.bleepingcomputer.com/download/minitoolbox/
Start the application.Set ticks everywhere.Click GO button.After scan is done a log will appear.Save and attach it here.

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Alt key activates completely randomly, and is not physically stuck down. I've checked for dirt, completely clean. Have never spilled or dropped laptop.Thanks for your help.

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Hi People

I recently installed a new motherboard and I had to perform a repair install of Windows XP. Now I have to re-activate Windows. I am reminded of this every time I Reboot. However when I click Activate Windows my pc stops at the desktop wallpaper before the icons and taskbar show up. And it stays there and stays there forever until I reboot again.

If I click NO to 'do I want to activate Windows' and click the Windows Star at the bottom right of my taskbar I am directed to a webpage that tells me my copy of windows is not genuine.

I got my copy of Windows directly from Microsoft. I know for a fact it is genuine. So how can I fix this?

When I perform the operation below I don't have an 'activate windows' button on my copy of windows xp. Its not in accessories or anywhere.

Click Start.
Point to All Programs.
Click Activate Windows.


A:Windows XP not activating

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