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Unexpected restarts

Q: Unexpected restarts

Hi gang
Been having this problem for a while - been googling for the past week and havent gotten anywhere fast.

The problem - my computer unexpectedly clicks off and restarts. This seems to happen when new media is inserted, ie cd, dvd or usb flashdrive, or even occasionally when the flashdrive is removed. However, it doesnt always happen when new media goes in, just often.

I turned off the system failure - automatically restart checkbox, and recieved this blue screen error mesage:
MULTIPLE_IRP_COMPLETE_REQUESTS
STOP: 0x00000044 (0x85196998 0x00000D62 0x00000000 0x00000000)
or something to that effect.
so from what i can work out this is a driver issue - two drivers asking for something at the same time. my question is, how can i find out what specifically is causing the problem? i updated the cd drive drivers and this seemed to fix the problem a little, such that i can often insert cds without the computer turning off now, but not always.

any ideas how i can hunt down the problem? thanks for any help guys

----
edit: system info
windows xp home, sp2
celeron 2.8hz, 512mb ram
pioneer dvd-rw/cd-rw; lite-on cd-rw

RELEVANCY SCORE 200
Preferred Solution: Unexpected restarts

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unexpected restarts

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RELEVANCY SCORE 54.8

Hello! Ever since I've installed new memory for my computer for optimizing my performance to 2GB. I am having unexpected restarts for the past few days and not running a big program (installer for example) while using different programs at the same time. Heres my Log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:22:51 AM, on 7/29/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\hp\KBD\kbd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.ex... Read more

A:I have been getting unexpected restarts!!

Hello -

Seems you've identified the likely cause of your issue. Adding the RAM, and then the issue...something wrong there.

I see no malware evident in that log. This forum is for malware removal. I'd recommend you ask for help in the Windows XP or Hardware sections of the forum.

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RELEVANCY SCORE 54.8

Hi. I built this computer about two months ago, and it's been running very smoothly except for one problem; every so often, out of the blue, it'll restart. All of the lights flash (simultaneously, kinda creepy because I have some blue cold cathode lights in there), something clicks repeatedly, and it can't go through the full boot process without doing the flashing lights and clicky noises again. It's an endless cycle until I manually restart it. I think it's the floppy drive that clicks (just judging by the sound of it), but I'm not entirely sure. Most of the time, it occurs when I'm surfing the 'net (I use the latest version of Mozilla Firefox if that helps at all), or watching something in Windows Media Player. It does this about once every three weeks, after being on for a few hours.

I posted this in here because I'm not entirely sure what's causing the problem, but I am using Windows XP. My dad seems to think that it's Windows Messenger causing trouble, but I put Shoot the Messenger on my computer to disable it and it's still acting all funky-like.

I think it's either some software problem, or maybe something with the power supply.

A:Unexpected Restarts - A Little Help, Here?

welcome to the forums
what brand hard drive do you have?
if you think the noises are from the floppy drive, disconnect it, when the message appears about the missing floppy on boot, hit f1 to finish loading windows ...and see if you still get the restarts.
post back

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RELEVANCY SCORE 54.8

Hi

My PC frequently restarts - no BSOD. There doesn't appear to be any pattern to the restarts.

I would appreciate it if someone could give me a clue as to what is going wrong.

Thanks

A:Unexpected restarts

By default the machine is set to reboot on hard error. I would look through the system logs for errors rather than the dump.

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RELEVANCY SCORE 54.8

I keep getting these computer restarts while I'm playing a game so im trying to narrow down the reasons of what it could be. Heres a HijackThis report.

Logfile of HijackThis v1.99.1
Scan saved at 8:13:23 PM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\DAEMON Tools\daemon... Read more

A:Unexpected restarts

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RELEVANCY SCORE 54.8

Hi,
My computer unexpectedly restarts and I cannot tell if it is infected.
It seems to restart on the following occasions:
- When I close AVG results window after a time-consuming scan
- When I close Firefox window after long time surfing (sometimes).

It seems that computer becomes unstable after hours of use so I suspect it's infected because I found this system startup:
"cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N"
(I do not have any nLite software)

I followed the steps in "Preparation Guide For Use Before Posting A Hijackthis Log"? but system restarted when scanned with the "Kaspersky Online Scanner"? (step 5).
After repeating the scan Kaspersky found nothing.
I could not complete step 6 "Deckard's System Scanner (DSS)"? because the dss.exe
crashed with the message:
AppName: dss.exe AppVer: 3.2.8.1 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010f29

Any help is welcomed.
Daidalos

P.S.
I have more info about the system but I try to keep my first post sort.

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RELEVANCY SCORE 54

The computer will show the blue screen of death and then reboot.
I went to the Event viewer and discovered the following error messages:
Event Type: Error
Event Source: WmiAdapter
Event Category: None
Event ID: 4099
Date: 5/30/2007
Time: 6:07:28 PM
User: machine name\username
Computer: machine name
Description:
Open of service failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/30/2007
Time: 6:08:22 PM
User: N/A
Computer: machine name
Description:
Error code 1000008e, parameter1 c0000005, parameter2 805257a2, parameter3 a92ab8f8, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 32 35 37 61 32 805257a2
0040: 2c 20 61 39 32 61 62 38 , a92ab8
0048: 66 38 2c 20 30 30 30 30 f8, 0000
0050: 30 30 30 30 0000

I found out what a Wmiadapter is:
WMI stands for Windows Management Instrumentation. It is a component of the Windows operating system that provides management information and control of various ap... Read more

A:Unexpected restarts WMIadapter

Hello and Welcome to TSF

From what I can gather from the information you provided it seems that the WmiAdapter service failed.

When does this happen? Any patterns to anything in particular you are doing at the time you get the BSOD? What is the Stop error in the BSOD?

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RELEVANCY SCORE 54

Running Windows 7, and the past few days now I'm noticing that my PC has shutdown and restarted itself.  Latest example is this, copied out of Event Viewer.

 

The previous system shutdown at 11:53:32 AM on ‎6/‎6/‎2014 was unexpected.

-

System


 

 


-

Provider


 

 

 

[ Name]

EventLog



 

 


-

EventID

6008


 

 

 

[ Qualifiers]

32768



 

 


 

Level

2


 

 


 

Task

0


 

 


 

Keywords

0x80000000000000


 

 


-

TimeCreated


 

 

 

[ SystemTime]

2014-06-06T15:55:41.000000000Z



 

 


 

EventRecordID

192385


 

 


 

Channel

System


... Read more

A:Unexpected Restarts/Shutdowns

 Here's what MS says about this event ID:
http://www.microsoft.com/en-us/search/results.aspx?q=EventID%206008
 
 HTH, good luck.

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RELEVANCY SCORE 53.6

Hello all,
These are brand new HP computers and all of the sudden at least 2 of them frozen and required a restart to be able to work again. Based on the below info what can be wrong and what steps are needed?
Checked the event viewer and there's an entry about the problem:
Log Name:      System

Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          3/8/2018 7:26:18 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxxxx (name removed by purpose)
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000119 (0x00000001, 0x0034ab39, 0x0034ab3b, 0x0034ab3a). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 030818-4446-01.
Did a quick check on the minidump (not the memory.dmp) and the analyzer I have at hand points to watchdog.sys
Here is the Blue Screen extraction:
A problem has been detected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: watchdog.sys



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:


Check to... Read more

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RELEVANCY SCORE 53.6

Dear Tech Support,

I'm facing some terrible problems started two days ago and I really appreciate your assistant.
I'm using XP Pro with SP3. The problems started by a sudden restart in the middle of my work. After login again, I found out that the sudden restart is repeated and it seams like the computer got into a loop. I was trying to use AVG and Ad-Ware to clean some staff, but nothing happen. I have removed the option of 'automatically restart' when failure (in System-->Advanced-->Startup and Recovery), but then after a minute or so, received the blue screen with the following details:
*** STOP: 0x0000007E (0x0000005, 0xB14B86F9, 0xBAD03C1C, 0xBAD03918)
jfw.sys - Address B14B86F9 base at B14B1000 DateStamp 49bf727f
etc.
I was trying to run chkdsk again but got the same results.
I have noticed that I installed lately some free software (from giveawayoftheday.com) that installed the jfw.sys so I have uninstalled it (the software was jfirewall and I've found it after running your dds tool).

Now the status is that I can login to the machine, but I do not know what next...? What was corrupted and if any virus/spyware still reside in the machine. Another terrible thing is that I see now in my C drive many folders that were created in the last two days (some ARE links from the IE favorites) and other some gibberish names with some setups and different files inside which looks very legitimate, such as:
2009-05-18 07:38 <DIR> --d----- C:\7a5583891bc0dd5b01... Read more

A:unexpected recurring restarts and jfw.sys problem

Hello and welcome to TSF.

Sorry for not being able to have replied to your topic. If you still need help, please start a new thread and post a fresh set of logs requested in our pre-posting process outlined below, as it has been quite a while since you posted:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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RELEVANCY SCORE 53.6

I'm in socal and the recent heatwave has been unbearable and recently I just upgraded my CPU to a 2.9 GHz AMD Athlon 64 X2 Dual Core Processor 5600+.

Now since then my computer randomly restarts itself and freezes out of no where when I'm doing the most menial tasks, such as just having Firefox open.

At first I thought it was overheating due to my house's AC being broken at the moment and the immense heat, but my cpu temperatures read as 40 degrees Celsius most of the time and most of the other temperature readings seem fairly normal, except my Nvidia 8800GT that has an idle temperature in the 70s but I chalk it up to the heat. Besides I find that Nvidia says it's ok to run at that temperature.

In any case, if it wasn't temperature I thought it might be my psu starting to fail, so I gave it good cleaning out since I haven't done so in a while, yet the problem persists.

Does anyone have any ideas or suggestions? Maybe I installed my CPU badly?
 

A:Unexpected freezings and random restarts?

Nah if you didn't install your cpu the right way it wouldn't boot. Im guessing you only looked the tempurature of your computer in bios, run the program "Speedfan" while you are logged on and using it to see how hot it gets
 

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RELEVANCY SCORE 53.6

I have a Compaq proliant server (DL380 G1) which has recently strated to blue screen and restart. I receive Event id 1003 on restart but cannot track down the cause. I have attached a handful minidumps to see if anyone can shed any light as to why this is happening.

Many thanks
 

A:Unexpected restarts Minidumps attached

Hello and welcome to Techspot.

All your minidumps crash with a bugcheck of A, several reference the driver vsp.sys. This is part of your Veritas software.

Try updating the vsp.sys driver. Check for any patches that might be available.

Regards Howard :wave: :wave:
 

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RELEVANCY SCORE 53.6

Operating system: Vista Home Premium. Service Pack 2. Just updated and restarted 2 hours before problem

Problem is that from time to time, the computer just shuts down and restarts. There may be no visible programs running at the time. Then the message appears: "Microsoft has recovered from and unexpected shutdown." Here is the text from today's problem log. This has happened several times. Problem details sent to MS. No response.

Product
Windows

Problem
Shut down unexpectedly

Date
11/25/2012 4:49 AM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini112512-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 8540A028
BCP3: B2000000
BCP4: 1040080F
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 6f2422c2-5e78-42c1-be88-aac8c4c9959f

A:Random unexpected Shutdowns and Restarts

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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RELEVANCY SCORE 52.8

I recently upgraded Lenovo M93p CPU from an Intel Core i5-4570T to an Intel Xeon E3-1275L v3. I made sure to have every Lenovo update applied before and after the upgrade. The upgrade went well at first but I have now been noticing some unexpected restarts i.e. Windows System Error "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." This is the only hardware upgrade and no changes have been made to the power supply or anything else. Any ideas as to why this PC is rebooting unexpectedly? Power, Heat, Firmware????  

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RELEVANCY SCORE 52.8

My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD?s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

Specs:
Windows 7 Professional 64Bit, which was updated from my previous XP OS
Intel Desktop DH55TC Motherboard
Intel i3 processor
8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

Hitachi 750GB Hard drive

Please let me know if you need any more information.
Thanks!

A:Multiple BSOD`s / Crashes / Unexpected Restarts

These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 51.6

Hi Guys,
I have researched this issues to point where my eye lids were about to drop off.
To put it simply, When 100% of the CPU and ~100% of the GPU are in use, after 15 mins, the system restarts.
The laptop usually rebooted while playing Games or HD videos. So to simulate that I stress tested using Furmark and Prime in order to get to the root of the problem.

When Furmark or Prime are run separately. There is absolutely no issues. However, run them together and it's a whole new story...

I am 100 percent sure that this is a hardware issue as I have installed ati drivers countless times and reinstalled windows 7 at least thrice. (I have also tried turning off ATI powerplay, a known issue.)

Dell came and replaced the GPU and the Motherboard, and to my surprise, still no cigar. I know there is an issue of a lack of voltage...
Has anyone encountered this problem before? I would appreciate any help as this is driving me totally insane :blackeye:

Thanks in Advance.
 

A:Dell Studio 1747 unexpected restarts - after a brand new mobo + GPU

Any one???? would appreciate the help.
 

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RELEVANCY SCORE 51.6

A week or two ago, my Gigabyte GTS 450 died, and I bought a new EVGA GTX 650 from newegg. When I switched video cards, I also updated the drivers from 306.97 to 310.90. Ever since installing the new video card, I've been getting intermittent "crashes"; usually while browsing reddit or some other mundane activity. I put crashes in quotes as I'm not getting any error codes, my machine -which had been extremely stable previous to this- simply shuts down. It's as if someone had flipped the power switch; leaving nothing in the event log except an entry marking an unexpected shutdown.

It's odd to me that this occurs only while the GPU is NOT under load. I can play LoL just fine, and even newer more taxing games like Diablo 3 or Borderlands 2. The main correlation I've found with the crashes is when I'm downloading something; sometimes an image on imgur or buffering a youtube video. Normal net traffic such as chatting on mumble with friends or watching a video stream don't seem to trigger a crash. I've found I can pretty consistently cause a crash by attempting to download a game from Steam. I'm unsure how these types of net traffic differ such that one causes a crash and another doesn't.

However these crashes don't happen in safe mode, or if I disable my video card drivers. I'm not sure if this is a problem with the video drivers or perhaps some other system component. I'm assuming it's the video dri... Read more

A:Unusual crashes/unexpected restarts after new video card install

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RELEVANCY SCORE 51.6

Computer is very unhealthy. Was rebuilt but hasn't been okay since BSOD attached.
thanks all

A:Blue screen, freezing and unexpected restarts, BSOD attached

Hi,

We seem to have two main bugchecks here from the attached dumps:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

A kernel-mode driver attempted to access pageable memory at a process IRQL (Interrupt Request Level) that was too high.

Usual causes are a device driver has a bug and attempted to access invalid memory, the pagefile has been corrupted or there is a memory problem.

All of the *D1 dumps appear to be faulting pacer.sys, which is the QoS Packet Scheduler Windows driver (not the true cause). It's likely another device driver is causing it to crash. Usually when we see network related drivers and such on the stack and throughout the dumps, it's an indication of a 3rd party antivirus or firewall causing the issue. However, it can be hardware as well.

IRQL_NOT_LESS_OR_EQUAL (a)

A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.

This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.

I see you have Norton installed. I am going to recommend temporarily removing and replacing Norton with Microsoft Security Essentials for troubleshooting purposes.

Norton removal tool - https://support.norton.com/sp/en/us/...eb&pvid=f-home

MSE - Mi... Read more

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RELEVANCY SCORE 50.8

Attached dds.txt as requested.  For some reason I can't just copy & paste, apologies. Pasted attachment - Hamluis.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by Plantlust at 12:43:20 on 2014-01-12
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3895.999 [GMT -6:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndN... Read more

A:Random sound clips play in loop until "unexpected shutdown" stops & restarts Win

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
 
 
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

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RELEVANCY SCORE 49.6

just incase, Ill include the new minidumps that happened after I reset my pc:https://1drv.ms/u/s!AicQXuPZF1-DiEV_gD4g69BYxCBb?e=MQd9Qd I have tried everything fromPerfomed Sfc scannow, and DISM restore healthperformed CHKdsk -f process, twice. no dice.a memory test in the past when the issue has started to arise (albite it saying it's fine?)installed my laptops manufacturers update service (found some drives but still didn't.checked pc for any viruses/malware.and yes, I have updated all my drivers, both from the windows update and lenovo's update serviceI have used some applications such as crystaldisk to check if my hard drive is faulty, and it seems to be displayed as "good", also to note, this very problem bricked my previous hard disk, so I had to replace it, this current one is new and following a lenovo support person, I have factory reset my pc, but to no avail at all as the problems came back, and it always seems to be an i/o device error, and occurs whenever I download large files (even small ones at times). also to note, I had the same hard disk break on me twice, first time I sumbited it to warranty to be fixed and the second time it happened cause me to replace it for now (even then, on the new hard drive, the problem presists) , leaving me unsure if warranty is even valid anymore or if I can even get it fixed over the service centre. 

A:V330-15IKB Laptop Type 81AX- BSoD Unexpected store eception, endless restarts.

also in addition, it now happens during taxing game applications again

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RELEVANCY SCORE 44

I've Had This Problem Before

Hi Guys. I had this problem ages ago, where my computer kept restarting unexpectedly, quite often. I sent it away, as it was still under warranty, they said it had a faulty motherboard, and so they replaced it. I noticed the restarting had stopped, but sometimes, it still does restart unexpectedly, its always when Im on a 3D game. I always thought it was my power supply, even before i sent it away, becuase its a very low rated power supply for my specification. Justwondering if ne1 has any suggestions, and agrees with me if its the power supply. BTW, THE POWER SUPPLY IS A POWERMAN 250W.

CHEERS FOR ALL HELP AND SUGGESTIONS

Here are my specs:
AMD Athlon XP 2700+ (2.17GHz)
nVIDIA nFORCE 2 MSI Motherboard
512MB RAM (128MB OF THIS MEMORY ALLOCATED TO INTEGRATED GRAPHICS CARD)
GEFORCE 4 MX 128MB
120GB HARD DRIVE
56K MODEM
CD/CDRW + DVD/DVDRW
REMOVABLE MEDIA DRIVES (MMC,COMPACT, MEM STICK PRO, SMART MEDIA)
WIN XP HOME EDITION

- Please use more explicit titles
Didou
 

A:Unexpected restarts, PSU problem ? ( I've Had This Problem Before )

Your power supply does look a little on the weak side and if you ever upgrade vid card, I'd put money that it won't even power clean. I'd take a serious look at upgrading to a good name brand....Antec or Enermax.....doesn't have to be 400W but I'd recommend it.

Just my $.02
 

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RELEVANCY SCORE 36

I have a Compaq Presario desktop. Its from 98 (i think) and it has XP. My dad cold booted unpluged it. (ERRRRR) Now it's in a endless loop! It starts to load XP, then restarts!! PLEASE HELP!!! I don't have any backup discs... it's a good 10 years old and has a floppy drive, 512mb ram, 2.7ghz, 120gb Ultra DMA hard drive, also a CD-ReWriteable drive, and lastly a DVD-ROM drive
 

A:Solved: My computer starts, restarts, restarts, endless loop!!

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RELEVANCY SCORE 35.6

Hi guys

having a big issue with my new computer here, it started when i installed Grand Theft Auto 4, everytime i tried launching the game on Steam/in folder. My computer restarts itself straight away each time! Later on i notice when i left the computer on while i'm sleepin the computer restarts itself sometimes too. Once a BSOD appeared.

I had no other issues with all the other games, til i bought and installed Dead Space today, again the same problem! Restarts when i click Play again!

I have attached a zip file of my minidump if that helps

Any help in resolving this would be most appreciated.

Regards
Chris

A:Windows 7 PC restarts itself when launching certain games/restarts itself on random

My PC started to restart itself randomly a while ago, but I honestly couldn't tell you what caused it because I dont know! I opened her up and looked inside and checked all the connections (with some I disconnected and reconnected to make sure they were on right) and after that... no more problems! Strange and unhelpful I know... but might be worth checking your connections.

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RELEVANCY SCORE 35.2

Hi guys

having a big issue with my new computer here, it started when i installed Grand Theft Auto 4, everytime i tried launching the game on Steam/in folder. My computer restarts itself straight away each time! Later on i notice when i left the computer on while i'm sleepin the computer restarts itself sometimes too. Once a BSOD appeared.

I had no other issues with all the other games, til i bought and installed Dead Space today, again the same problem! Restarts when i click Play again!

I attached 2 halves of my minidump, 2nd half on the next post

Any help in resolving this would be most appreciated.

Regards
Chris
 

A:PC restarts itself when launching certain games/restarts itself on random

heres the second half of my mini dump

regards
 

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RELEVANCY SCORE 35.2

Hi. I have a Nvidia Geforce 460 gtx and whenever i attempt to change my resolution to somthing over 1024 x 768 My computer
restarts... the Native Resolution of my monitor is 1680 x 1050 and for some reason it doesn't even show as an option.

This all started about a week or two ago after a windows update.. At first it was just a resolution problem. so after messing with it for a while I uninstalling drivers and running drive sweeper to No avail.. I then checked my memory and my psu Nothing wrong there I then decided to Roll it back before the update to see if it did anything, after messing with it for 2 days I decided to try a reformat. After the reformat I reinstalled the 260.99 wql drivers and that is when the problems got worse.. I started getting vertical lines on my screen after windows loaded .. After going through a few troubleshooting steps with Evga They set me up with an RMA.. Anyway.. got the new card tonight and the vertical lines are gone but the resolution is still messed up and if i try to use Nvida contol panel to change the resolution my PC restarts.. At this point im a little bit confused

My System specs are

Intel I7 920 (stock)
Asrock x58 extreme
Corsair xms3 1600
EVGA geforce 460
AOC 22 inch 22lvwk
Corsair tx 650 psu
 

A:Resolution change restarts/restarts after login

Did you uninstalled the old drivers, then ran driver sweeper and re-installed drivers with the new card?

Also do stress test your graphic card with OCCT (both memory and GPU); to be certain that your replacement card is healthy.

Also ensure that power connector for the graphic card is properly seated.
 

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RELEVANCY SCORE 34.4

I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

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RELEVANCY SCORE 34.4

I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

A:Unexpected Shutdown that's NOT "Unexpected."

Please click this link https://www.techsupportforum.com/foru...ta-452654.html and do those things and post in that section of the forum and not here please.

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RELEVANCY SCORE 34

Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf7f2.dir00\Mini082010-01.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERf7f2.dir00\systdata.xml

I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
and
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.

Louis

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RELEVANCY SCORE 33.6

I have a Dell Dimention 2350 , Windows XP Home edition, SP2.
The computer just shuts down at time without error messages. I can be on the net or running any program. Then it just restarts as if I I pushed the start button. A few times , when it restarted, it loaded me into the page that you get when you tap F8 at startup.
I think it's clean from viruses. I have run Spybot and SuperAnti Spyware and AVG.
It has ZoneAlarm for a firewall and runs AVG antivirus. When I opened the inside of the case, it was very clean. No dust on the "fins" or any dust buildup anywhere. I ran PCPitstop and it said 3 drivers were out of date and I believe that I have updated 2 out of 3 of them.
I installed Advanced WindowsCare V2 Personal to see if that would help, but it didn't.
I also installed SpeedFan 4.34, to see if I could get a reading on how hot the processor was but I couldn't get the program to show the temp. All it would show was the fan rpm.
I don't know what else to check or download. Any and ALL help is much appreciated !!!
I did download an updated driver for the graphics controller, just because PCPitStop said it needed it. Itwas an Intel(R) 82845G/GL/GE/PE/GV Graphics controller, and I got it from Dell downloads. After doing that PCPitStop still says that I need to update that driver, along with a mouse driver and an Intel(r) AC"97 Audio Controller.
Any and help is VERY much appreciated !!!
 

A:Solved: restarts restarts restarts

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RELEVANCY SCORE 30.4

Greetings, first post in your lovely forum. My apologies for the long intro, but I figured any bit of info to help. I'm usually pretty good about Googling my problems and fixing them from there, but this time I'm a bit stumped. Plus, with a new OS like 7, Microsoft was unable to help me, without charging me, anyway.

I'm a second year at college, a Computer Network Engineer major, and we've recently learned how to set up shared folders on a network. I have my own system built from scratch, you can find my specs in my profile, so I'm not a complete newbie with PC's. I installed the RTM of 7 after they released it on the MSDN for my school. I installed it, and after a mishap with my sound card that your friendly board members helped fix, I came again for this problem. This time asking myself...

I was unaware that the wired/wireless network I had set up at home counted as a genuine network, so with the knowledge in hand, I set out to make a shared folder on my network. It went well save for the fact I couldn't see my Dad's PC on the Homegroup, a problem I know how to fix, but have yet to get around to.

After changing a few options on my own system like starting my own Homegroup, changing sharing options for various folders that shouldn't have been, various options I cannot remember and things like that, I rested easy, knowing all was working with the shared folder.

Here's the problem, things started not working. I would attempt to open Thunderbird, Firefox, and Stickynotes, o... Read more

A:A bit unexpected

Hi Otacon, allow me to be first to welcome you to SevenForums.

First, a big thank you, from ALL of us for;

A - Being literate
B - Specs in Profile (that alone is worth repping you)
C - Being literate
D - Having the presence of mind to research your issue

Let me take a stab at it but I have a few questions regarding your current setup.. The build of Win7 your running is a crucial piece to the puzzle. To locate that, open an elevated prompt and type 'winver', we need the build number.

Also, bear in mind that 'Homegroups' and files that are traditionally shared are somewhat different, they're entirely different stacks. Homegroups functions on the IPV6 stack, whereas, IPV4 is used for traditional networking. This is done for redundancy, Homegroups only function on Win7 (and possibly on Vista?).

With regard to the problems you're having, sometimes, too much knowledge is a bad thing. I think we've all done it before - poked around, looking for that elusive setting, toggled a few things here, enabled a few things there. By the end of it, we're not sure what the hell we did or why we did it.

*raised hand* Guilty as charged.

Point is, maybe it's time for a rebuild. lol Sorry if that's not helpful, but I know I've hosed my share of installs only to reinstall and try again. 9/10 times it's easier than trying to back-track or CTRL-Z something you might have done 2 weeks ago. You mentioned deleting your Appdata and if you're having to do that, it's a bad sign. Something may very ... Read more

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RELEVANCY SCORE 30.4

My cursor starting lagging when I play flash games and the youtube videos started lagging when I watch them. This started about 2 months ago and I do not understand why. It has 6 gb of ram and a 64-bit operating system. Please help asap.

A:Unexpected Lag

I would recommend going through the steps in Troubleshooting Steps for Windows 7, especially the clean startup step.

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RELEVANCY SCORE 30

FYI I used the sf debug tool aka option 2 on the FAQ

A:Unexpected kernel something

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

It's possible that the system isn't compatible w/Win8.1 If the errors continue over the long run you may want to consider downgrading to Win8 or Win7 in order to achieve stability.

Only 24 Windows Updates installed. Most systems have 56 - 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Looks to me like it's your ESET program. Try uninstalling it to see if that helps (be sure to enable Windows Defender and the Windows Firewall while testing). Feel free to reinstall the latest, Win8.1 compatible version of ESET once the system has been stabilized.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

Analysis:
The following is for informational purpo... Read more

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RELEVANCY SCORE 30

Laptop shutsdown unexpectedly

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RELEVANCY SCORE 30

Recently Iv noticed there are a lot of downloads in my 'downloads' folder, some of these I only looked at on facebook, fairly sure I didnt click on them. I sometimes download things and am aware of it loading ect, but im sure there are hidden ones creeping in.
Any idea how to prevent it?

A:Unexpected downloads?

Some downloader programs will warn you about a file that is about to be downloaded on your PC. Also security programs will provide this service and ask you if you want to authorize it or block it. Look around there are lots of them out there.

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RELEVANCY SCORE 30

I just upgraded from Vista to windows7 but this problem has been occuring long before the upgrade.
Twice since the upgrade I've returned to my pc and found a message that stated something like computer has recovered from an unexpected shutdown
Attached is the requested information (Windows7_Vista_jcgriff2.zip). The folder also has an html file titled (Sonny-PC) that includes all the current information on my system. Also attached is a folder named "shutdown". This folder gives the information about the unexpected shutdown.
Twice also upon booting the system I've gotten only a black screen with no input devices working. I manually reboot with the power switch and it goes into the Startup Repair mode. I have opted for the system recover option and it boots ok. I've also declined the system recover option and let the startup repair continue. I then opted for the memory test and it completes with no error messages and the computer boots.

I did recently replace the power supply due to a noisy fan bearing but have reinstalled the old one hoping that this might be the problem. The only other thing that I have changed is the primary hard disk.
Thank you for your help.
Hamp

A:Unexpected shutdown

Does anyone have a suggestion as to what is going on with this machine and what I can do to fix it (short of throwing it out with the trash)?

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RELEVANCY SCORE 30

Hi
I am running Windows 7 ultimate and I'm getting blue screen shut downs. The computer is usually at idle and it shuts off and tries to restart but the boot device changes. I have to select the drive manually that contains the operating system to reboot.

I've swapped out almost everything and it still does it. The error log looks like this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 87E71510
BCP2: 8FBE4FF8
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031311-19968-01.dmp
C:\Users\BJ\AppData\Local\Temp\WER-62125-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 436cef53-8387-4692-bb4a-9492cd82260e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: 57a232fe-0931-48fe-9389-e4586967c661, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0x00000000, 1,... Read more

A:Unexpected Shutdown

Have you run diagnostics on the hard drive?
 

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RELEVANCY SCORE 30

Whenever I start to play any game (even the needless ones) everything is all right. After some time (usually 10-30 min.) my computer shutdown I mean, screen is completely blank, but main brain is still working. What the heck is wrong with it? Please, help!
I can't play even Slender!!!
What should I do?
 

A:Unexpected Shutdow

it maybe overheating = how hot does the machine feel
whats the make and model of the PC
what windows version are you using

a graphics driver update may help - but we need the make and model of the PC - if a Dell PC also the service Tag number
 

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RELEVANCY SCORE 30

hy.,.,
my computer report unexpected shutdown
detail:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080411-28688-01.dmp
C:\Users\ParTai\AppData\Local\Temp\WER-54459-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

help me please

A:unexpected Shutdown

Please help me.,.,
I can't save my files anymore .,,.

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RELEVANCY SCORE 30

Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not?

But today, when i was resuming my hibernated computer.. My computer went into BSOD halfway resuming the system, causing the computer to restart by its own.. With the file attached is the .dmp file. Can someone help me on it.

Thanks.

A:Unexpected Shutdown

Hello Jeff & Welcome to SevenForums!

BSOD Summary

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.495\071711-29390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Sun Jul 17 03:19:04.684 2011 (UTC + 2:00)
System Uptime: 3 days 16:00:31.417
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************... Read more

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RELEVANCY SCORE 30

- I have checked to see if fan is running, it is.
- I have checked to see if fan is blocked at all, it is not.

What happens is the computer will shut down in the middle of whatever it is I am doing. Upon the computer automatically re-booting, all I see is a black screen with a blinking cursor (the _ character). This has happened twice before so I know how to get the computer to boot again. Here is the process I must go through:

Boot to a Windows 7 Recovery CD
Start Command Prompt
Enter the following commands:
bootrec.exe /fixboot
bootrec.exe /fixmbr

I do not know what the computer is doing or what is causing these issues or even why exactly those two commands make it so I can boot into windows again, but it fixes it.

This just happened a few minutes ago and I decided to check the event log and this is what I found SECONDS before the computer shut down:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/21/2011 10:28:47 PM
Event ID: 109
Task Category: (103)
Level: Information
Keywords: (4)
User: shelby-HP\shelby
Computer: shelby-HP
Description:
The kernel power manager has initiated a shutdown transition.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>109</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>103</Task&... Read more

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RELEVANCY SCORE 30

I'm having issues again. I was on IE 8, and I was suddenly re-directed to an anti-virus site claiming I was infected, I was also swarmed by several pop-ups claiming my PC was infected. Please find included my HiJack This Log. any help would be much appreciated. I know you guy's are busy.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:59:59 AM, on 7/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\... Read more

A:unexpected IE re-direction and pop-ups

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTListIt.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the u... Read more

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RELEVANCY SCORE 30

Hello,Don't know what's wrong with this computer! I posted a topic about a month ago and it was all fixed but now, it seems like the Avg alerts are popping up again and my computer unexpectedly shuts down! Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:16:33 PM, on 6/29/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Internet Explorer\Iexplore.exeC:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exeC:\Program Files\HP\HP Software Update\HPwuSchd2.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\system32\ctfmon.exeC:\program Files\Manson\liser.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG... Read more

A:Unexpected Restarting? Don't Know What

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 30

Hiya, i have the NOD32 antivirus/spyware installed and when performing a full system scan with cleaning option checked the computer shutsdown with no warning or BSOD. However, if i uncheck the cleaning option a system scan wil be performed/completed and shows no infections.

Secondly and i dont know if it is related but when installing certain types of software IE7 and AOL (being the two most recent examples) the computer invariably switches off during install process and before completion, again without warning on the first attempt to install. After restart i am able to install. Any help or suggestions would be greatly appreciated.

A:unexpected shut-down.

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 30

My computer suddenly crashed twice today .
 
 
Looking at the event viewer :
 
The first time it crashed said :
The previous system shutdown at 15:33:17 on ‎24/‎06/‎2016 was unexpected.
 
 
The second time :
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 
My computer crashes and comes back on , like a normal restart .
 

A:Unexpected crashes

Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html 

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RELEVANCY SCORE 30

hi i have been getting that message for that past few days it happens at random times when i leave the computer idol here is the message is gives me

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 0855000D
BCP4: BCA6DB78
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120910-39125-01.dmp
C:\Users\freakkk\AppData\Local\Temp\WER-52775-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
hopefully someone can help
 

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RELEVANCY SCORE 30

Hi
For some unknown reason my Pc keeps shutting down I've tried getting it repaired from the store I brought it from but the Tech said he couldn't repair it cos he believed it was software related, (I know that is just alot of crap) that was when I was running windows XP Pro I now run windows 7 and it still shuts down,I don't have the blue screen of death problem so I'm not sure what the heck is going on my pc runs an

AMD PHENOM AM2" TRIPLE CORE-2.3GHz 3.5MB-64BIT *NEW AMD PHENOM AM2 Chip!*(HD8650WCGHBOX); SKT-AM2 AMD PHENOM8650 QUAD-CORE Processor
(Total 4GB) 2048MB DDR2-800 *Desktop Ram*
WD6400AACS 16m 640GB *(Serial)SATA Western Digital *16MB Cache* HDD 7200RPM
ASUS M2N68-CM Motherboard, AM2/AM2+, NVIDIA GeForce 7050PV, Dual DDR2 1066,PCIe x16, SATAII, Gigabit LAN, USB, D-Sub, DVI, 8-Ch High Def Audio

Can anybody please assist

A:unexpected shut down

in the bios, report what the temps and voltages are.. what supply was installed, ? usually the quality wasnt given too much thought .

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