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Unexpected restarts

Q: Unexpected restarts

Hi gang
Been having this problem for a while - been googling for the past week and havent gotten anywhere fast.

The problem - my computer unexpectedly clicks off and restarts. This seems to happen when new media is inserted, ie cd, dvd or usb flashdrive, or even occasionally when the flashdrive is removed. However, it doesnt always happen when new media goes in, just often.

I turned off the system failure - automatically restart checkbox, and recieved this blue screen error mesage:
STOP: 0x00000044 (0x85196998 0x00000D62 0x00000000 0x00000000)
or something to that effect.
so from what i can work out this is a driver issue - two drivers asking for something at the same time. my question is, how can i find out what specifically is causing the problem? i updated the cd drive drivers and this seemed to fix the problem a little, such that i can often insert cds without the computer turning off now, but not always.

any ideas how i can hunt down the problem? thanks for any help guys

edit: system info
windows xp home, sp2
celeron 2.8hz, 512mb ram
pioneer dvd-rw/cd-rw; lite-on cd-rw

Preferred Solution: Unexpected restarts

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unexpected restarts

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I keep getting these computer restarts while I'm playing a game so im trying to narrow down the reasons of what it could be. Heres a HijackThis report.

Logfile of HijackThis v1.99.1
Scan saved at 8:13:23 PM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\DAEMON Tools\daemon... Read more

A:Unexpected restarts

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Hi. I built this computer about two months ago, and it's been running very smoothly except for one problem; every so often, out of the blue, it'll restart. All of the lights flash (simultaneously, kinda creepy because I have some blue cold cathode lights in there), something clicks repeatedly, and it can't go through the full boot process without doing the flashing lights and clicky noises again. It's an endless cycle until I manually restart it. I think it's the floppy drive that clicks (just judging by the sound of it), but I'm not entirely sure. Most of the time, it occurs when I'm surfing the 'net (I use the latest version of Mozilla Firefox if that helps at all), or watching something in Windows Media Player. It does this about once every three weeks, after being on for a few hours.

I posted this in here because I'm not entirely sure what's causing the problem, but I am using Windows XP. My dad seems to think that it's Windows Messenger causing trouble, but I put Shoot the Messenger on my computer to disable it and it's still acting all funky-like.

I think it's either some software problem, or maybe something with the power supply.

A:Unexpected Restarts - A Little Help, Here?

welcome to the forums
what brand hard drive do you have?
if you think the noises are from the floppy drive, disconnect it, when the message appears about the missing floppy on boot, hit f1 to finish loading windows ...and see if you still get the restarts.
post back

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My PC frequently restarts - no BSOD. There doesn't appear to be any pattern to the restarts.

I would appreciate it if someone could give me a clue as to what is going wrong.


A:Unexpected restarts

By default the machine is set to reboot on hard error. I would look through the system logs for errors rather than the dump.

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Hello! Ever since I've installed new memory for my computer for optimizing my performance to 2GB. I am having unexpected restarts for the past few days and not running a big program (installer for example) while using different programs at the same time. Heres my Log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:22:51 AM, on 7/29/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.ex... Read more

A:I have been getting unexpected restarts!!

Hello -

Seems you've identified the likely cause of your issue. Adding the RAM, and then the issue...something wrong there.

I see no malware evident in that log. This forum is for malware removal. I'd recommend you ask for help in the Windows XP or Hardware sections of the forum.

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My computer unexpectedly restarts and I cannot tell if it is infected.
It seems to restart on the following occasions:
- When I close AVG results window after a time-consuming scan
- When I close Firefox window after long time surfing (sometimes).

It seems that computer becomes unstable after hours of use so I suspect it's infected because I found this system startup:
"cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N"
(I do not have any nLite software)

I followed the steps in "Preparation Guide For Use Before Posting A Hijackthis Log"? but system restarted when scanned with the "Kaspersky Online Scanner"? (step 5).
After repeating the scan Kaspersky found nothing.
I could not complete step 6 "Deckard's System Scanner (DSS)"? because the dss.exe
crashed with the message:
AppName: dss.exe AppVer: ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010f29

Any help is welcomed.

I have more info about the system but I try to keep my first post sort.

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Running Windows 7, and the past few days now I'm noticing that my PC has shutdown and restarted itself.  Latest example is this, copied out of Event Viewer.


The previous system shutdown at 11:53:32 AM on ‎6/‎6/‎2014 was unexpected.










[ Name]










[ Qualifiers]
























[ SystemTime]












... Read more

A:Unexpected Restarts/Shutdowns

 Here's what MS says about this event ID:
 HTH, good luck.

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The computer will show the blue screen of death and then reboot.
I went to the Event viewer and discovered the following error messages:
Event Type: Error
Event Source: WmiAdapter
Event Category: None
Event ID: 4099
Date: 5/30/2007
Time: 6:07:28 PM
User: machine name\username
Computer: machine name
Open of service failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/30/2007
Time: 6:08:22 PM
User: N/A
Computer: machine name
Error code 1000008e, parameter1 c0000005, parameter2 805257a2, parameter3 a92ab8f8, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 32 35 37 61 32 805257a2
0040: 2c 20 61 39 32 61 62 38 , a92ab8
0048: 66 38 2c 20 30 30 30 30 f8, 0000
0050: 30 30 30 30 0000

I found out what a Wmiadapter is:
WMI stands for Windows Management Instrumentation. It is a component of the Windows operating system that provides management information and control of various ap... Read more

A:Unexpected restarts WMIadapter

Hello and Welcome to TSF

From what I can gather from the information you provided it seems that the WmiAdapter service failed.

When does this happen? Any patterns to anything in particular you are doing at the time you get the BSOD? What is the Stop error in the BSOD?

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Hello all,
These are brand new HP computers and all of the sudden at least 2 of them frozen and required a restart to be able to work again. Based on the below info what can be wrong and what steps are needed?
Checked the event viewer and there's an entry about the problem:
Log Name:      System

Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          3/8/2018 7:26:18 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxxxx (name removed by purpose)
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000119 (0x00000001, 0x0034ab39, 0x0034ab3b, 0x0034ab3a). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 030818-4446-01.
Did a quick check on the minidump (not the memory.dmp) and the analyzer I have at hand points to watchdog.sys
Here is the Blue Screen extraction:
A problem has been detected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: watchdog.sys

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to... Read more

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I have a Compaq proliant server (DL380 G1) which has recently strated to blue screen and restart. I receive Event id 1003 on restart but cannot track down the cause. I have attached a handful minidumps to see if anyone can shed any light as to why this is happening.

Many thanks

A:Unexpected restarts Minidumps attached

Hello and welcome to Techspot.

All your minidumps crash with a bugcheck of A, several reference the driver vsp.sys. This is part of your Veritas software.

Try updating the vsp.sys driver. Check for any patches that might be available.

Regards Howard :wave: :wave:

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Dear Tech Support,

I'm facing some terrible problems started two days ago and I really appreciate your assistant.
I'm using XP Pro with SP3. The problems started by a sudden restart in the middle of my work. After login again, I found out that the sudden restart is repeated and it seams like the computer got into a loop. I was trying to use AVG and Ad-Ware to clean some staff, but nothing happen. I have removed the option of 'automatically restart' when failure (in System-->Advanced-->Startup and Recovery), but then after a minute or so, received the blue screen with the following details:
*** STOP: 0x0000007E (0x0000005, 0xB14B86F9, 0xBAD03C1C, 0xBAD03918)
jfw.sys - Address B14B86F9 base at B14B1000 DateStamp 49bf727f
I was trying to run chkdsk again but got the same results.
I have noticed that I installed lately some free software (from giveawayoftheday.com) that installed the jfw.sys so I have uninstalled it (the software was jfirewall and I've found it after running your dds tool).

Now the status is that I can login to the machine, but I do not know what next...? What was corrupted and if any virus/spyware still reside in the machine. Another terrible thing is that I see now in my C drive many folders that were created in the last two days (some ARE links from the IE favorites) and other some gibberish names with some setups and different files inside which looks very legitimate, such as:
2009-05-18 07:38 <DIR> --d----- C:\7a5583891bc0dd5b01... Read more

A:unexpected recurring restarts and jfw.sys problem

Hello and welcome to TSF.

Sorry for not being able to have replied to your topic. If you still need help, please start a new thread and post a fresh set of logs requested in our pre-posting process outlined below, as it has been quite a while since you posted:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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I'm in socal and the recent heatwave has been unbearable and recently I just upgraded my CPU to a 2.9 GHz AMD Athlon 64 X2 Dual Core Processor 5600+.

Now since then my computer randomly restarts itself and freezes out of no where when I'm doing the most menial tasks, such as just having Firefox open.

At first I thought it was overheating due to my house's AC being broken at the moment and the immense heat, but my cpu temperatures read as 40 degrees Celsius most of the time and most of the other temperature readings seem fairly normal, except my Nvidia 8800GT that has an idle temperature in the 70s but I chalk it up to the heat. Besides I find that Nvidia says it's ok to run at that temperature.

In any case, if it wasn't temperature I thought it might be my psu starting to fail, so I gave it good cleaning out since I haven't done so in a while, yet the problem persists.

Does anyone have any ideas or suggestions? Maybe I installed my CPU badly?

A:Unexpected freezings and random restarts?

Nah if you didn't install your cpu the right way it wouldn't boot. Im guessing you only looked the tempurature of your computer in bios, run the program "Speedfan" while you are logged on and using it to see how hot it gets

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Operating system: Vista Home Premium. Service Pack 2. Just updated and restarted 2 hours before problem

Problem is that from time to time, the computer just shuts down and restarts. There may be no visible programs running at the time. Then the message appears: "Microsoft has recovered from and unexpected shutdown." Here is the text from today's problem log. This has happened several times. Problem details sent to MS. No response.


Shut down unexpectedly

11/25/2012 4:49 AM

Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 8540A028
BCP3: B2000000
BCP4: 1040080F
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 6f2422c2-5e78-42c1-be88-aac8c4c9959f

A:Random unexpected Shutdowns and Restarts

Download BlueScreenView:
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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I recently upgraded Lenovo M93p CPU from an Intel Core i5-4570T to an Intel Xeon E3-1275L v3. I made sure to have every Lenovo update applied before and after the upgrade. The upgrade went well at first but I have now been noticing some unexpected restarts i.e. Windows System Error "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." This is the only hardware upgrade and no changes have been made to the power supply or anything else. Any ideas as to why this PC is rebooting unexpectedly? Power, Heat, Firmware????  

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My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD?s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

Windows 7 Professional 64Bit, which was updated from my previous XP OS
Intel Desktop DH55TC Motherboard
Intel i3 processor
8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

Hitachi 750GB Hard drive

Please let me know if you need any more information.

A:Multiple BSOD`s / Crashes / Unexpected Restarts

These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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A week or two ago, my Gigabyte GTS 450 died, and I bought a new EVGA GTX 650 from newegg. When I switched video cards, I also updated the drivers from 306.97 to 310.90. Ever since installing the new video card, I've been getting intermittent "crashes"; usually while browsing reddit or some other mundane activity. I put crashes in quotes as I'm not getting any error codes, my machine -which had been extremely stable previous to this- simply shuts down. It's as if someone had flipped the power switch; leaving nothing in the event log except an entry marking an unexpected shutdown.

It's odd to me that this occurs only while the GPU is NOT under load. I can play LoL just fine, and even newer more taxing games like Diablo 3 or Borderlands 2. The main correlation I've found with the crashes is when I'm downloading something; sometimes an image on imgur or buffering a youtube video. Normal net traffic such as chatting on mumble with friends or watching a video stream don't seem to trigger a crash. I've found I can pretty consistently cause a crash by attempting to download a game from Steam. I'm unsure how these types of net traffic differ such that one causes a crash and another doesn't.

However these crashes don't happen in safe mode, or if I disable my video card drivers. I'm not sure if this is a problem with the video drivers or perhaps some other system component. I'm assuming it's the video dri... Read more

A:Unusual crashes/unexpected restarts after new video card install

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Hi Guys,
I have researched this issues to point where my eye lids were about to drop off.
To put it simply, When 100% of the CPU and ~100% of the GPU are in use, after 15 mins, the system restarts.
The laptop usually rebooted while playing Games or HD videos. So to simulate that I stress tested using Furmark and Prime in order to get to the root of the problem.

When Furmark or Prime are run separately. There is absolutely no issues. However, run them together and it's a whole new story...

I am 100 percent sure that this is a hardware issue as I have installed ati drivers countless times and reinstalled windows 7 at least thrice. (I have also tried turning off ATI powerplay, a known issue.)

Dell came and replaced the GPU and the Motherboard, and to my surprise, still no cigar. I know there is an issue of a lack of voltage...
Has anyone encountered this problem before? I would appreciate any help as this is driving me totally insane :blackeye:

Thanks in Advance.

A:Dell Studio 1747 unexpected restarts - after a brand new mobo + GPU

Any one???? would appreciate the help.

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Computer is very unhealthy. Was rebuilt but hasn't been okay since BSOD attached.
thanks all

A:Blue screen, freezing and unexpected restarts, BSOD attached


We seem to have two main bugchecks here from the attached dumps:


A kernel-mode driver attempted to access pageable memory at a process IRQL (Interrupt Request Level) that was too high.

Usual causes are a device driver has a bug and attempted to access invalid memory, the pagefile has been corrupted or there is a memory problem.

All of the *D1 dumps appear to be faulting pacer.sys, which is the QoS Packet Scheduler Windows driver (not the true cause). It's likely another device driver is causing it to crash. Usually when we see network related drivers and such on the stack and throughout the dumps, it's an indication of a 3rd party antivirus or firewall causing the issue. However, it can be hardware as well.


A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.

This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.

I see you have Norton installed. I am going to recommend temporarily removing and replacing Norton with Microsoft Security Essentials for troubleshooting purposes.

Norton removal tool - https://support.norton.com/sp/en/us/...eb&pvid=f-home

MSE - Mi... Read more

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Attached dds.txt as requested.  For some reason I can't just copy & paste, apologies. Pasted attachment - Hamluis.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by Plantlust at 12:43:20 on 2014-01-12
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3895.999 [GMT -6:00]
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
============== Running Processes ===============
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndN... Read more

A:Random sound clips play in loop until "unexpected shutdown" stops & restarts Win

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

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just incase, Ill include the new minidumps that happened after I reset my pc:https://1drv.ms/u/s!AicQXuPZF1-DiEV_gD4g69BYxCBb?e=MQd9Qd I have tried everything fromPerfomed Sfc scannow, and DISM restore healthperformed CHKdsk -f process, twice. no dice.a memory test in the past when the issue has started to arise (albite it saying it's fine?)installed my laptops manufacturers update service (found some drives but still didn't.checked pc for any viruses/malware.and yes, I have updated all my drivers, both from the windows update and lenovo's update serviceI have used some applications such as crystaldisk to check if my hard drive is faulty, and it seems to be displayed as "good", also to note, this very problem bricked my previous hard disk, so I had to replace it, this current one is new and following a lenovo support person, I have factory reset my pc, but to no avail at all as the problems came back, and it always seems to be an i/o device error, and occurs whenever I download large files (even small ones at times). also to note, I had the same hard disk break on me twice, first time I sumbited it to warranty to be fixed and the second time it happened cause me to replace it for now (even then, on the new hard drive, the problem presists) , leaving me unsure if warranty is even valid anymore or if I can even get it fixed over the service centre. 

A:V330-15IKB Laptop Type 81AX- BSoD Unexpected store eception, endless restarts.

also in addition, it now happens during taxing game applications again

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I've Had This Problem Before

Hi Guys. I had this problem ages ago, where my computer kept restarting unexpectedly, quite often. I sent it away, as it was still under warranty, they said it had a faulty motherboard, and so they replaced it. I noticed the restarting had stopped, but sometimes, it still does restart unexpectedly, its always when Im on a 3D game. I always thought it was my power supply, even before i sent it away, becuase its a very low rated power supply for my specification. Justwondering if ne1 has any suggestions, and agrees with me if its the power supply. BTW, THE POWER SUPPLY IS A POWERMAN 250W.


Here are my specs:
AMD Athlon XP 2700+ (2.17GHz)
nVIDIA nFORCE 2 MSI Motherboard

- Please use more explicit titles

A:Unexpected restarts, PSU problem ? ( I've Had This Problem Before )

Your power supply does look a little on the weak side and if you ever upgrade vid card, I'd put money that it won't even power clean. I'd take a serious look at upgrading to a good name brand....Antec or Enermax.....doesn't have to be 400W but I'd recommend it.

Just my $.02

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I have a Compaq Presario desktop. Its from 98 (i think) and it has XP. My dad cold booted unpluged it. (ERRRRR) Now it's in a endless loop! It starts to load XP, then restarts!! PLEASE HELP!!! I don't have any backup discs... it's a good 10 years old and has a floppy drive, 512mb ram, 2.7ghz, 120gb Ultra DMA hard drive, also a CD-ReWriteable drive, and lastly a DVD-ROM drive

A:Solved: My computer starts, restarts, restarts, endless loop!!

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Hi guys

having a big issue with my new computer here, it started when i installed Grand Theft Auto 4, everytime i tried launching the game on Steam/in folder. My computer restarts itself straight away each time! Later on i notice when i left the computer on while i'm sleepin the computer restarts itself sometimes too. Once a BSOD appeared.

I had no other issues with all the other games, til i bought and installed Dead Space today, again the same problem! Restarts when i click Play again!

I have attached a zip file of my minidump if that helps

Any help in resolving this would be most appreciated.


A:Windows 7 PC restarts itself when launching certain games/restarts itself on random

My PC started to restart itself randomly a while ago, but I honestly couldn't tell you what caused it because I dont know! I opened her up and looked inside and checked all the connections (with some I disconnected and reconnected to make sure they were on right) and after that... no more problems! Strange and unhelpful I know... but might be worth checking your connections.

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Hi guys

having a big issue with my new computer here, it started when i installed Grand Theft Auto 4, everytime i tried launching the game on Steam/in folder. My computer restarts itself straight away each time! Later on i notice when i left the computer on while i'm sleepin the computer restarts itself sometimes too. Once a BSOD appeared.

I had no other issues with all the other games, til i bought and installed Dead Space today, again the same problem! Restarts when i click Play again!

I attached 2 halves of my minidump, 2nd half on the next post

Any help in resolving this would be most appreciated.


A:PC restarts itself when launching certain games/restarts itself on random

heres the second half of my mini dump


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Hi. I have a Nvidia Geforce 460 gtx and whenever i attempt to change my resolution to somthing over 1024 x 768 My computer
restarts... the Native Resolution of my monitor is 1680 x 1050 and for some reason it doesn't even show as an option.

This all started about a week or two ago after a windows update.. At first it was just a resolution problem. so after messing with it for a while I uninstalling drivers and running drive sweeper to No avail.. I then checked my memory and my psu Nothing wrong there I then decided to Roll it back before the update to see if it did anything, after messing with it for 2 days I decided to try a reformat. After the reformat I reinstalled the 260.99 wql drivers and that is when the problems got worse.. I started getting vertical lines on my screen after windows loaded .. After going through a few troubleshooting steps with Evga They set me up with an RMA.. Anyway.. got the new card tonight and the vertical lines are gone but the resolution is still messed up and if i try to use Nvida contol panel to change the resolution my PC restarts.. At this point im a little bit confused

My System specs are

Intel I7 920 (stock)
Asrock x58 extreme
Corsair xms3 1600
EVGA geforce 460
AOC 22 inch 22lvwk
Corsair tx 650 psu

A:Resolution change restarts/restarts after login

Did you uninstalled the old drivers, then ran driver sweeper and re-installed drivers with the new card?

Also do stress test your graphic card with OCCT (both memory and GPU); to be certain that your replacement card is healthy.

Also ensure that power connector for the graphic card is properly seated.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

A:Unexpected Shutdown that's NOT "Unexpected."

Please click this link https://www.techsupportforum.com/foru...ta-452654.html and do those things and post in that section of the forum and not here please.

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Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


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I have a Dell Dimention 2350 , Windows XP Home edition, SP2.
The computer just shuts down at time without error messages. I can be on the net or running any program. Then it just restarts as if I I pushed the start button. A few times , when it restarted, it loaded me into the page that you get when you tap F8 at startup.
I think it's clean from viruses. I have run Spybot and SuperAnti Spyware and AVG.
It has ZoneAlarm for a firewall and runs AVG antivirus. When I opened the inside of the case, it was very clean. No dust on the "fins" or any dust buildup anywhere. I ran PCPitstop and it said 3 drivers were out of date and I believe that I have updated 2 out of 3 of them.
I installed Advanced WindowsCare V2 Personal to see if that would help, but it didn't.
I also installed SpeedFan 4.34, to see if I could get a reading on how hot the processor was but I couldn't get the program to show the temp. All it would show was the fan rpm.
I don't know what else to check or download. Any and ALL help is much appreciated !!!
I did download an updated driver for the graphics controller, just because PCPitStop said it needed it. Itwas an Intel(R) 82845G/GL/GE/PE/GV Graphics controller, and I got it from Dell downloads. After doing that PCPitStop still says that I need to update that driver, along with a mouse driver and an Intel(r) AC"97 Audio Controller.
Any and help is VERY much appreciated !!!

A:Solved: restarts restarts restarts

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Greetings, first post in your lovely forum. My apologies for the long intro, but I figured any bit of info to help. I'm usually pretty good about Googling my problems and fixing them from there, but this time I'm a bit stumped. Plus, with a new OS like 7, Microsoft was unable to help me, without charging me, anyway.

I'm a second year at college, a Computer Network Engineer major, and we've recently learned how to set up shared folders on a network. I have my own system built from scratch, you can find my specs in my profile, so I'm not a complete newbie with PC's. I installed the RTM of 7 after they released it on the MSDN for my school. I installed it, and after a mishap with my sound card that your friendly board members helped fix, I came again for this problem. This time asking myself...

I was unaware that the wired/wireless network I had set up at home counted as a genuine network, so with the knowledge in hand, I set out to make a shared folder on my network. It went well save for the fact I couldn't see my Dad's PC on the Homegroup, a problem I know how to fix, but have yet to get around to.

After changing a few options on my own system like starting my own Homegroup, changing sharing options for various folders that shouldn't have been, various options I cannot remember and things like that, I rested easy, knowing all was working with the shared folder.

Here's the problem, things started not working. I would attempt to open Thunderbird, Firefox, and Stickynotes, o... Read more

A:A bit unexpected

Hi Otacon, allow me to be first to welcome you to SevenForums.

First, a big thank you, from ALL of us for;

A - Being literate
B - Specs in Profile (that alone is worth repping you)
C - Being literate
D - Having the presence of mind to research your issue

Let me take a stab at it but I have a few questions regarding your current setup.. The build of Win7 your running is a crucial piece to the puzzle. To locate that, open an elevated prompt and type 'winver', we need the build number.

Also, bear in mind that 'Homegroups' and files that are traditionally shared are somewhat different, they're entirely different stacks. Homegroups functions on the IPV6 stack, whereas, IPV4 is used for traditional networking. This is done for redundancy, Homegroups only function on Win7 (and possibly on Vista?).

With regard to the problems you're having, sometimes, too much knowledge is a bad thing. I think we've all done it before - poked around, looking for that elusive setting, toggled a few things here, enabled a few things there. By the end of it, we're not sure what the hell we did or why we did it.

*raised hand* Guilty as charged.

Point is, maybe it's time for a rebuild. lol Sorry if that's not helpful, but I know I've hosed my share of installs only to reinstall and try again. 9/10 times it's easier than trying to back-track or CTRL-Z something you might have done 2 weeks ago. You mentioned deleting your Appdata and if you're having to do that, it's a bad sign. Something may very ... Read more

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My cursor starting lagging when I play flash games and the youtube videos started lagging when I watch them. This started about 2 months ago and I do not understand why. It has 6 gb of ram and a 64-bit operating system. Please help asap.

A:Unexpected Lag

I would recommend going through the steps in Troubleshooting Steps for Windows 7, especially the clean startup step.

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Recently (for about 2 weeks now) we have been getting some unexpected program crashes with I.E. 6.0 and O.E.version 6. Here are my last three error messages in the last 24 hours:

AppName: iexplore.exe AppVer: 6.0.2600. ModName: lspcs.dll
ModVer: Offset: 0000d002

AppName: msimn.exe AppVer: 6.0.2600.0 ModName:lspcs.dll
ModVer: Offset: 0000d002

AppName: msimn.exe AppVer: 6.0.2600.0 ModName: lspcs.dll
ModVer: Offset: 0000cfdf

Thanks for any suggestions here.

Windows XP SP1
512 ram

Here are my modifications, if this helps at all:

Since 6/25
Installed MSN Messenger 6.2
Removed MSN Messenger 6.1

7/2- Removed Net Nanny
Installed Cybersitter 9.0

7/3- Windows update V4

7/4- Registry First Aid

A:unexpected crashes

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Hi people, first of all - My name is Victor, and i am from Bulgaria.
Seems that your forum is the place i always find my answers , and therefore it was the first and only place i decided to post in my problem.
In advance i gotta say I did read all the topics i could find related to my issue, but none of them is appliable to me. And here it is:

I am using a Core 2 Duo E6750 , overclocked a bit, with a MSI P965 Neo 2 motherboard with the latest drivers from the MSI LIVE UPDATE feature. Everything on my system is running just fine : I can boot Vista from my DVD-RW (TSST Corp SH-S182D, guess its a Samsung IDE drive) , and this drive acts totally normal under vista. No problems using it at all. And here it comes :
I have never been a real fan of Microsoft, but i need to use it as the adobe products are not suitable to linux (buggy using wine), but on the other hand i can not affor a Mac. So i tried linux and it worked fine on this PC.
Each and every linux (Ubuntu) installation i have done ran completely flawess , with no problems , and all i ever had to do was pressing "next" until the installation is over.
So the last time i went mad about linux and deleted it (i've done this many times on this machine) everything was fine - i fixed the boot and Vista was able to boot again at stratup. I left the 15 gb partition that i used for linux as unallocated space as i just knew i would wanna reinstall open-source again soon. And until that moment i am trying to install A... Read more

A:Unexpected DVD-RW failure

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Hi everyone,m
I would like to know if my CPU is safe..
My system is Alienware 17 inch R3 with i7-6700hq locked at 3.5ghz max , just wanted to undervolt to reduce temp and everything is just fine at -0.14volt offset using XTU programe .. but when testing stability with negtive -0.15volt instead of that I missed and put postive +0.15volt value by mistake !!
No crash when i notice that corrected the value but still afraid is that harmful ? Did that reduced my cpu preformance or life span :( please help and thanks ??

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Hi all, I've started to encounter an unexpected shutdown with a brief bluescreen error on my desktop and can't figure out what's causing it. I was hoping someone could help me out with this.

Here are links to the .dmp and .xml files that help describe the problem. If any other information would be helpful, I'd gladly provide it. Thanks!



A:Help with Unexpected Shutdown

Hi there Fobwashed,

Is your computer a desktop or laptop computer? Does your computer shutdown at a certain time or just in random intervals? If your computer is a desktop computer, which I am thinking it is, how much power(watts) are you running? What is the brand/model if your power supply?

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I recently updated Mozilla Firefox (just this week). Ever since, my computer has shut down randomly several times each day, every day since. It is always when I have left it for a while and I come back and it's shut down, waiting for my password to restart. It isn't off, just in restart mode. It shuts off every night when I put it in sleep mode so when I come back in the morning I have to restart instead of just waking it, and it shuts down during the day when it is not in sleep mode. I tried to uninstall the most recent update but it wanted to uninstall Firefox instead. Not sure what to do.

I have a Dell Inspirion about 4 years old, running Windows Vista 32 bit. I use Firefox exclusively although IE is installed. I don't run any complicated programs at all and use Kaspersky for my anti-virus, which seems to work perfectly.

A:unexpected shutdown

Welcome to TSG.

I would download the latest version of Firefox again, Then uninstall the one that seems to be the problem, and install the newly downloaded version. Something might have gone wrong with the previous update, it happens.

Also, first I would make a "System Restore point" before doing anything.

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my laptop does unexpected shut downs very often, even though my fan is always on. i think it was a bad decision to get a HP laptop.  so dissapointed...

A:unexpected shut down

 Google-search for "download free SPECCY".Download, install, and run SPECCY to show the temperatures of the disk-drive, the CPU, and the motherboard.Also, it will show the speed of the fan(s).So, if it is "overheating" that is causing problems, you'll see the numbers. Have you run a RAM test?  See: http://www.memtest.org    because bad RAM can cause "unpredictable" results.  

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I'm having problems with Windows 7. My system shuts off for no appearent reason. There's no BSOD, and it doesn't restart. If I boot into safe mode it doesn't do it. I ran it for 2 days. My RAM was running .05v lower than it should, so I bumped it up in the BIOS. Still shuts off. I've read several forum posts on the subject, and tried doing some of the solutions to no avail. Is there something I missed?

A:Unexpected Shut Off

Run a chkdsk /r

on the hard drive.

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I thought this unexpected shutdown problem had gone away but now it is back.

can anyone check out this file to see the problem

Attachment 137118

A:unexpected shutdown

Dump blames hardware,

See this thread: Stop 0x124 - what it means and what to try

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004185748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

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I am trying to fix a relatives' computer which will automatically get a BSOD after they log into Windows 7. The specs of the computer are:

Dell INSPIRON N411Z, 6 GB RAM, Windows 7 Home Premium.

There was a yellow exclamation mark beside one of the Network Adapters called "Microsoft ISATAP Adapter # 11. I disabled it and rebooted but that didn't really do anything. I'm now quite sure what I was expecting to happen but it was something I tried. I am including the dump files. Any help will be appreciated.

A:Unexpected BSOD after log-in.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

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over the last few days,my pc has slowed to a virtual standstill,moving between sites takes ages,and the screen goes white except for the top bar.
it also freezes on occasions.I'm forever getting (not responding) on my firefox browser bar.
I have run avg,a-squared,worn removal programs,but to no avail.
my biggest worry is that when I run trend micro house call online scan,my pc just switches itself off but straight back on again,like pressing the reset button.this has happened 4/5 times now
during the house call scan,I have seen a vulnerability called ms08-66 listed and an adaware/adware one too,after that it just restarts itself.
I don't know of this is trojans,worms,viruses or whatever .
I don't really want to reload windows again and loose a lot of stuff from my pc
can you help please ??

A:unexpected shutdowns

Hi and welcome to BC The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display a... Read more

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Please help guys. whether it was missed or ignored yesterday I don't know.
Im experiencing enexpecyed shutdowns and today the OS would not Boot.

this is a 64bit Win 7 retail OS

Please help

thank you


A:unexpected shut

Update your Realtek 10/100 X64 Driver ,Rtnic64.sys

BugCheck 9F, {3, fffffa8003cc3a20, fffff80000b9c4d8, fffffa80067d4240}

*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
Probably caused by : Rtnic64.sys

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my computer unexpectedly shuts down if too many applications are open (around 4+), and if i run a certain java run game. it switches of, asif the power has been cut, and cannot be started up again immidiatly. it takes about a minute before i can start it up again. its been like this for at least a month,andi cant stand power failures every 20 mins . plz help

A:unexpected shutdows =$

Open the case make sure it is clean and all fans are running - sounds like an overheat

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I try to copy a dvd in Nero Smart Start 8 and when i click on copy "unexpected int exception" comes up and it wont copy. It copied an already copied dvd movie ok. It`s a new computer with Windows 7 and Internet Explorer 8. Any ideas please?
I omitted to mention, Nero Smart Start 8 copies dvds ok (no unexpected int exception) on my other computer Windows XP.

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1 . i have ran malware anti virus found nothing
2. i have re-formatted pc

what is happening is on random ,

i start the pc and when say i got to open the internet to start surfing it (sometimes) shuts down to a blue screen '
i seen a code
if these means anything

also if its in standy by the mouse wont move or nothing,
well happens when i try to re-open the screen ..

please help thanks mandy

A:Unexpected shut down please help me


Can you please fill out your system specs of your PC?


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just downloading some files

Win7 Ult
64 bit

up to dAte

find attached minidump


A:unexpected BSOD

PCTools Firewall.
Remove PC Tools
If you want a customizable firewall, use this free add-on for the Windows Firewall: Windows 7 Firewall Control : Sphinx Software

Additionally, update these older drivers that were loaded when the system crashed:

000.fcl Wed Jul 02 23:15:03 2008
Accelerometer.sys Tue Mar 18 17:25:31 2008
agrsm64.sys Fri Nov 21 17:05:20 2008
AtiPcie.sys Mon Nov 06 11:59:54 2006
ElRawDsk.sys Sat Jul 26 13:59:09 2008
enecir.sys Thu Jan 24 00:24:23 2008
HpqKbFiltr.sys Mon Jun 18 18:13:11 2007
jmcr.sys Thu Jul 17 08:23:53 2008
SynTP.sys Thu Mar 27 21:15:32 2008
usbfilter.sys Wed May 28 18:54:15 2008

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