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Mouse and sound problems

Q: Mouse and sound problems

I've recently upgraded my motherboard to an integrated WinFast 6150k8MB with AMD Athlon 64 3200+. I'm running 1gig of ram on Windows XP Professional.

While Windows is fully up to date, there are two problems, 1), the mouse cursor, I'm using a Microsoft Trackball though the jumping happens with any mouse used, occasionally jumps around the screen rather randomly, though it will happen more when opeining files or Firefox/Explorer for example.

When this occurs problem two happens, 2) Any sound playing, in any of the MP3 players, seems to 'pop' or 'scratch' as if there is too much happening for the processor to cope with. Even though there's only 4-12% of the processor in use.

I've a feeling it may be due to the sound and graphics card being integrated, but thats only a guess.

Any of you guys have a suggestion??


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Preferred Solution: Mouse and sound problems

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Can't get my mouse to move a lot of time in past 2 days, things are downloading really slowly, and there is an issue with the sound.. here is my hijack this file:
Logfile of HijackThis v1.99.1
Scan saved at 1:48:49 PM, on 6/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TweakNow PowerPack\RAM_XP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotra... Read more

A:mouse problems.. slow computer problems...sound problems

Hi caroline123

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. If you still need help please follow these instructions

1. Download combofix to your desktop from 1 of these locations


2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Required Logs

a new HijackThis log
an update on system behaviour

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Lately, when I'm opening an application, my sound "chatters" and my mouse "stutters" (hope that's not too technical). When the app opens, all goes back to normal. Any thoughts? I run XP on an Acer Aspire 1690 laptop.

A:Sound, mouse problems on XP

Sounds like the CPU is under too much load. If this just started happening, consider whether you installed anything recently around the same time. Did you update a driver? If so, it could be causing conflicts or be bugged. Other than that, try closing some other applications, removing unneccessary start-up programs and running some basic maintenance software like defrag, anti-spyware (Windows Defender) and Anti-virus.

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The main problem is that when loading(anything, from copy paste yntil net pages) the pc slows done resulting to bad mouse movement and sound scratches when listening to a song.

Logfile of random's system information tool 1.04 (written by random/random)
Run by pratsinakis at 2008-11-05 01:21:12
Microsoft Windows XP Professional Service Pack 2
System drive C: has 385 MB (5%) free of 8 GB
Total RAM: 1023 MB (39% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:21:16, on 05/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
E:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
E:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
E:... Read more

A:Mouse sound and load problems

bumb, please move it forword

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Hi folks,

Virtualization software - KVM
Host - Debian5.0 Linux
Guest/client - Vista Ultimate

After installation completed Vista works nicely except without sound and the mouse points not easy to control, jerking.

Then I ran update. After finish sound came back. But browsing YouTube or online video sound is jumping. Mousing pointer is still jerking

Please advise how to fix the problem. TIA


A:Sound and mouse pointer problems

This could have something to do with the fact that you are running two operating systems at the same time, this uses up a great load of memory, unless your running Damn Small Linux on a Vista machine. You should expect to see these kind of 'jerky' movements now and then, try ending some unnecessary processes and applications in both systems, this might give your system the speed it needs.

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I have just reinstalled XP Pro on a machine that had XP Home on it. I did this because all of a sudden

- I couldn't get my sound card to work,
- couldn't get the onboard sound to work,
- the USB mouse quit working and
- the system couldn't find the boot record when booting.

I've tried 3 different mice (which all work on other machines) and the only one that I could get to work is my laptops USB wireless. Go figure.

I'm still having boot problems, and still can't get the sound to work.

I've read other threads where some hardware symptoms, other than obvious CMOS errors were attributed to worn out lithium battery. I don't think I've ever replaced this battery.

Could this be the problem?

A:USB Mouse, Boot, and sound problems

It is more likely that your problem is a bad hard drive. download your hard drive makers diagnostic tool and test the drive. Also when you reinstalled windows did you install the motherboard drivers? and you need at least SP1 for native Usb 2.0 support.

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I get clicking and static interference when scrolling using my logitech wheel mouse and playing music at the same time. I have a SB Live 1024 soundcard with the latest drivers. OS = XP. Can anybody help?

A:wheel mouse/sound problems

Do you have Logitech Mouseware installed? If you do, try uninstalling it. I remember having similar problems aeons ago with my Mouseman+ and SB Live!.

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Hi all

I started having problems a couple of weeks ago, one day i tried to power up my pc to no avail, screen was constantly blank, there was power to the motherboard and the fans all came on ok, i eventually got it powered up by removing all the usb connections and it came back to life (only mouse and keyboard usb connections). Since that day its always hit and miss whether its going to power up or not. Also when the PC is up and running the mouse can go all jittery and have mini freezes, also the sound can also get jittery and have mini skips. I have tried removing all files i do not need, refragged, antivirus scan etc. If any one is able to offer some advice on how i would find the problem it would be much appreciated.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 4093 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 381551 MB, Free - 147533 MB; D: Total - 152624 MB, Free - 123402 MB;
Motherboard: ASUSTeK Computer INC., P5N-E SLI, 1.XX , 123456789000
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

Thanks in advance


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Hi all

Hope i have put this in the correct thread....
I started having problems a couple of weeks ago, one day i tried to power up my pc to no avail, screen was constantly blank, there was power to the motherboard and the fans all came on ok, i eventually got it powered up by removing all the usb connections and it came back to life (only mouse and keyboard usb connections). Since that day its always hit and miss whether its going to power up or not. Also when the PC is up and running the mouse can go all jittery and have mini freezes, also the sound can also get jittery and have mini skips. I have tried removing all files i do not need, refragged, antivirus scan etc. If any one is able to offer some advice on how i would find the problem it would be much appreciated.

OS Version: Microsoft? Windows Vista? Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 4093 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 381551 MB, Free - 147533 MB; D: Total - 152624 MB, Free - 123402 MB;
Motherboard: ASUSTeK Computer INC., P5N-E SLI, 1.XX , 123456789000
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

Thanks in advance


A:Sound/mouse and general instability problems

Hi please also post the make model and wattage of your power supply,have you tried updating your drivers or at least reinstalling them from the Asus support site for your motherboard

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As far as I remember this started to happen few weeks ago, or so. The mouse hangs a second or two, than skips, and after that it works ok for 10-15 minutes. When the mouse hangs there is sometimes a USB plug or unplug sound, but this sound is also hearable sometimes when the mouse doesn't hang. This happens in windows, but also while I play games.
I can hear this sound also when I plug/unplug the monitor cable to/from the graphic card. Also, this sound occures every time when I replace my graphic card driver with newer one, but only fitst time, right after the windows restart.
I know I can turn it off in the system sounds, but that's not the solution I'm looking for.

I checked the cable, and pluged the mouse into another USB port, but that didn't change a thing.

I even reinstalled Windows, but the same thing happens again.

Also, sometimes when i turn on the computer I have no sound. In volume mixer the Speaker disappears and I have only SPDIF out (I don't use it). When I reinstall the drivers it works again for few days.
This happened on my old config, too, but only 2 or 3 times in few years, after the nvidia graphic card update and computer restart.

You can see the full details about my config in system specs.

Regards and sorry for my English.

A:USB unplug sound, mouse hangs and sound disappears

hi and welcome if its the mouse driver causing problems un-install the driver pull mouse out reboot pc make sure you are connected to internet when desktop is on screen re-plug mouse in and let windows re-install mouse driver

un-install the driver in device manager http://www.petri.co.il/removing-old-...d-windows7.htm

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I'm not using any external pointing devices, just the trackpoint and trackpad.  Windows keeps installing (if I uninstall it comes right back) a HID Mouse entry.  When I disable it, I don't seem to lose any mouse (or Pen) functions-- the 2nd HID Mouse is the Pen entry.  Not sure what the first HID Mouse entry is?  Still having ridiculous, ongoing issues with the mouse freezing, disappearing and skipping around.   only option is to disable - uninstall comes right back

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Hi! yesterday, I tried to download itunes. I think this must have been a virus posing as itunes because now my computer is having some serious issues. I had to 'restore' it, and this improved almost everything. But when I go into normal mode, the mouse works when I click on my password, then just stops. The computer isnt frozen because i can navigate a little with the keyboard. The mouse also works in safe mode, so I know its not the physical mouse thats broken (this is a dell, windows 7 laptop, btw, so its a touchpad mouse, not a USB one). I thought I could stay in safe mode forever, but apparently speakers do not work. How can i fix my mouse in normal mode? and if i cant, is there a way to enable my speakers in safe mode? Im sorry this is such a long question, but id be really grateful if someone could solve this problem for me!

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Hello Everyone, i have a new Acer aspire notebook and sometimes when i plug in my usb mouse my sound goes away. I usually have to unplug it and restart to get it back. Anyone know why this might happen? Thanks.

A:No sound with USB Mouse

Sounds like the audio and the mouse device are conflicting or using the same IRQ. Who makes the mouse? Did you install the drivers for the USB mouse first or did you attach the mouse and then installed the drivers. Is this a VISTA Home OS? Does the mouse support Vista on their site?

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I have a PC-Chips M848 ALU V2.1 motherboard with an onboard soundcard, C-media CMI9739A 6 channel audio.
I have downloaded the latest driver from the PC chips website, as the one that came on the CD didn't work at all. I also have the AC97 Realtek drivers installed.

My problem is that if I try & play an MP3 or a DVD the sound gets really jumpy or if it's missing part of the track out. It sounds like when there is a thumbprint on a CD & it skips over it.

Now I'm new to this so it might be something simple like it is set up to play through 6 speakers or something & as I only have 2 that is the problem, if it is great but can someone tell me how to do this. If not can someone suggest some other solutions??

I'm running XP Pro.


A:on board sound problems - sound keeps jumping / dropping music.

Onboard audio can use alot of system resources and you will get audio artifacts when there are programs running in the background, system memory is low or you have an under powered processor. Win XP Pro has alot of crap running in the background. What are your other system specs? You may want to think about getting a sound card. Good ones run $20-30.

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I have this problem. I just bought a new computer. Dell XPS8300. Sometimes it'll lag really bad for 2 - 4 seconds and during that period, the sound will sound really bad and "pixelated".


(add this to the back of the url of youtube.)

You can hear what it sounds like on the youtube video. It's about 2 to 3 times worse normally. Does anybody knows what's going on? Thanks!

A:Sound and video problems -- weird sound and lag at random moments

I'm having this same exact problem. Does anyone have any clue what it could atleast be related to? Dell wanted me to restore my hard drive to factory settings but 1. I don't feel that would help and 2. I have nothing to back up all my stuff. I'm using an XPS 435T/9000 with an ATI HD Radeon 5880 video card and whatever the generic sound card is that comes with it. If there's any solution that doesn't involve me having to go out and spent more money on an external or something it'd be greatly appreciated.

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okay so sometimes when im listening to music or movies or anything
the cursor freezes for a second and the sound freezes and sound goes like ''TRRRRRRRRRRRRRRRR''
im sorry thats the best way i cud describe it , i tried reinstalling windows it still didnt help , so plzz anyone out there , help!

A:sound and mouse freezing

Pertinent information on freezing.

Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?


Windows 7 or Vista Freezes Frequently

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Ok i am new here and do not know if this was posted before or not. see this problem is up with my mouse. once i turn on my computer and walk away for a bit i hear this clicking sound and the mouse has the hourglass next to it almost like it is waiting for something to load and ocme up. the thing is though i have not done anything to want a program to run. it is getting really anoyying and do not know what to do. some help from a cousin said to run spy bot search and destroy and it still persists. i tried to give as much info as i could so i hope someone knows what is going on. I am using XP. Thank you to anyone who can help me out

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My set-up is bitchin, well I should say was bitchin. However, just after the Christmas break I began experiencing Sound lags and on screen mouse lags which occurred at the same time. This usually occurs if I leave my computer on for an hour or two. I come back and theres the problem. A simple restart solves the problem, but when I finish dinner, I come back to a lagging computer.

What I've tried:

Registry cleaner
Disk defragsment
DNS cache clearance
Cleared temp. internet folders and browser history
system restore to before christmas
Device manager-unistalled and reinstalled sound drivers from gateway website
checked speakers
ran cpu speed test

If you don't think Ive tried it just ask!

Thank you in advanced. I owe you guys my life.

A:Simaltaneous Sound and Mouse Lag

Hello Stepheng17,
Have you checked for malware ?.


Try this free app and post your results.

Also, just check your file system is not damaged. Follow this tutorial.

System Files - SFC Command

Look in the Event Viewer and see if there are any errors there that might give you a clue.
Have you added any new software/hardware ?.

Try disabling your sound card and see if you get the mouse lag, is it the sound card or the mouse causing this ?.

Give this a go and post your results, good luck.

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Just built a new computer, and everything went smooth except that a small but sometimes very noticeable buzzing comes out my headphones. I cant really explain it other than its a high pitched buzz, that changes frequency depending on whats on my screen. On the desktop, or web browser its very fast, while when I go into a game it slows down but becomes louder. And when something is loading, as in when i bring up firefox, it pauses for a second, then continues buzzing, or when loading a game, at the loading screen it is completely quiet, then when I am in game, it continues. Another wierd thing is, if I am scrolling through a long webpage or text file really fast, the buzz will vary depending on how fast Im scrolling.
I actually had to take my sub woofer out because i t was amplifying the buzz probably almost 20-fold, so I'm going straight from headphones to the computer.
Also, changing the sound volume on the computer does not change the buzz.

Now, as far as I know, i have the latest sound drivers, I went to my motherboards website, and downloaded the audio driver for the gigabyte GA-P35-DS3L. Other than that I dont know what else it could be.
Here's a dxdiag, if that helps.
(I did all the tests earlier, they all came out successful)

(to download)

(Scroll down past the html stuff)

sorry to have to host it, but the post w... Read more

A:Solved: Sound problems: buzzing sound that changes frequency


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I am running Windows XP on a Intel Gigabyte 925 motherboard with onboard sound (CM9880) and 5.1 AOpen Surround sound speakers

The motherboard CD comes with drivers for both Microsofts UAA architecture as well CMedia.

The problem is that when I run the sound tests with the CMedia configuration utility all 5 of my surround sound speakers play at the correct times showing that they do work. The problem is this is the only place they work. The dont work when I play games or listen to music through various sound programs such as Windows Media Player. Here only 2 speakers work. Not all 5, some please help?

Is there and updated driver that I need to get for my onboard sound card fro Windows XP and if so from where



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My problem isn't much but I'm worried that it will cause other problems because the computer just came in the mail yesterday and previously acted up.

I use Windows XP, Tablet eddition on a Tablet PC made by Averatec.

The mouse sometimes jumps. I know that's not a big deal but it makes me worried. It does it occasionaly, without warning, and sometimes this causes the webpage to go back the the previoius page.

This honestly isn't that big a problem but it happened to my Mom's latop and it seems to be getting worse and worse. Then again, her laptop isn't in any good condition.

I don't concider this much of a problem, but previoiusly the Windows loaded oddly and got stuck on this blue "windows" screen and after turning it off and on it still wouldn't work. It kept freezing there so I reformated the computer. (This is the day after I got it.) I'm not sure if I was supposed to reformat it, but the technical support was closed for the holidays and I was angry. (Btw, does formating too many times hurt a computer in any way?)

So right now I"m just trying to use it as much as I can to see if it glitches. Watching DVDs, updating it so turning it off and on to see if it goes to the screen again, ect.

But, does it seem like something is wrong with the system? I don't know.. I'm just worried if it does that blue screen again and if these mouse problems could mean more problems in the future.
&nbs... Read more

A:Mouse problems, afraid it will lead to other problems.

Check the manufacturers site to make sure you have the latest drivers for the mouse you are running.


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Hi everyone

I recently got some new creative fatal1ty hs-1000 USB headphones, updated drivers and firmware, everything I can think of is updated.

Now there's a constant quiet and irregular thudding sound in the background like someone drumming their fingers on the other side of a wall to a random beat, which wasnt there before.

It's worst when I open up firefox and scroll up and down a window, the effect gets a lot louder and faster, making a rapid thudding noise as I scroll. This doesn't happen when I scroll through a windows folder, though the background thudding is still there.

these effects are present all the time, even when the system volume is supposedly on mute, they don't get louder or anything when I push the volume up either. effect is also present when I unplug headphones and turn on speakers instead - except now the duh-duh-duh-d-d-duhh-d-d-duh-duh noise comes out of the subwoofer.

Also tried disconnecting & turning off wireless mouse and its base station to no effect, besides this problem only started when I installed the new usb headphones & drivers, everything was fine before.

I remember having the problem before, years ago on a different pc with windows XP, but can't remember how I fixed it or whether the solution would help on my Vista home premium 64bit system.

I've tried altering every setting I can think of to no effect, it only disappears for the first few minutes after restarting, then comes ba... Read more

A:Sound interference when scrolling mouse

Move the sound card to another slot on the motherboard

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hi, i think i have a crash problem. when im playing games (eg warcraft ragnarok online) my pc suddenly stops funtioning (the mouse and the speaker only) but i can still type and see my monitor. When this occurs i have no choice but to restart my computer. During the blue "saving your settings" screen there will be a little "ding" (the sound u always hear when u enter the welcome screen) but partially. My question is what is the cause and how am i to fix it? i formated my pc once and this problem still occurs. (when im playing games)

A:Crash? (no sound, mouse cant move)


the games tax the system resources

how much ram is installed?

run the games with the side off and a floor fan blowing in...and while its open, clean out the interior, while its unplugged and you have discharged yourself of any static by grabbing the metal case first.

while the side is off, report what the specs are on the side of the power supply

post back

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When I use my scroller or just use the bar on the right side of the screen on the internet or folders, the music that I am playing starts to glitch and doesn't play properly until I stop using it. I tried putting the mouse on the PS/2 Slot and the sound on the USB, but it did not help. I am using an adapter that allows me to put the USB connector into a PS/2 slot. Could this be whats causing the problem? Thanks in advance.

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Windows XP Pro SP3 installed.
A relative's PC was playing up (not booting through to desktop) and an IT person found that the CPU was too hot and took the PC away to re-seat the CPU to the motherboard. He may have done other things as well but not aware of these. This fixed the booting issue and it was then able to boot through to the desktop but the USB mouse was not recognised and therefore did not move at all. The IT person had a nother look and did get another mouse working, but I haven't looked to see how. Perhaps he used a non-USB mouse - not sure. Also now the sound does not work. There is no sound icon in the taskbar. There is also a yellow exclamation beside it in the Device Manager. Also, now the USB printer does not seem to be working. I haven't checked the Device Manager for the USB info.
All these worked fine before the CPU was re-seated. Does this re-seating have anything to do with these things not working now? If so is there a solution to get them back up and running again?

A:Lost sound and mouse and printer

Hi lucky pierre and welcome to TSF. In the decice manager try reinstallign the drivers for all components with an ! or ?. It sounds like your USB ports are corrupted. In device manager try to uninstall the drivers and reboot. Windows should automatically reinstall them. This should solve the mouse and printer problems. Reinstalling the sound card drivers should take care 9of the sound card.

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i was streaming a video for a movie and then my computer started acting up.My wave balance volume keeps going to zero every 30 minutes or so and when i put it up random mouse clicks or audio ads start playing in the background, occasionally happened once or twice an internet explorer popup. DDS (Ver_10-03-17.01) - NTFSx86 Run by Oraen at 21:14:47.64 on Sat 05/15/2010Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.1603 [GMT -4:00]AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}============== Running Processes ===============Executable.exe 4C:\WINDOWS\system32\svchost -k DcomLaunchC:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k NetworkServiceC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Bonjour\... Read more

A:random sound ads/mouse clicks

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!If you have since resolved the original problem you were having, we would appreciate you letting us know.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your ... Read more

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Got a new comp, came with sound issues. When I load up World of Warcraft, as soon as I start moving my mouse around whether it be on the log in screen or in game, I get loud popping/crackling noises which eventually kill my sound all together for a period of time. I have no other sound issues with other appliactions, winamp, wmc, itunes, youtube (aside from the low volume issue). This issue only occurs when the mouse is moving, when I don't touch the mouse the sound is fine. Ive updated all drivers I can think of. Been searching for answers for the last 4 days non-stop and haven't found a solution yet. It appears to be a DPC issue since I get a steady 4000 ms latency when the mouse is moving, when i stop moving the mouse, it goes back to normal. Ran xperf and it showed ataport.sys to have a 5 second max duration. This is where I'm at right now with no idea in what direction to go since I'm not too sure what xperf results really mean or how to interpret them.

Update: When I run WoW in windowed mode I get no popping/cracking noieses and the sound seems to be working fine. However watching DCP I get an occasional spike but nothing like when in full screen mode and its a constant stream of Red Bars.

Update 2: Scratch the above update. Didn't get any popping and crackling but my sound did eventually go out while in windowed mode. Sometimes I would get 1 or 2 pops which kills the sound in previous experiences. However this time just my WoW sound went out, winamp was still working... Read more

A:Sound Issue caused by Mouse??

Quote: Originally Posted by Bink8000

Got a new comp, came with sound issues. When I load up World of Warcraft, as soon as I start moving my mouse around whether it be on the log in screen or in game, I get loud popping/crackling noises

Here are my system specs:
Asus P6T se Mobo
Dual Radeon 5870 crossfire mode
850 watt xfx PSU
6 gigs ram
Windows 7 64 bit
HT Omega Claro Plus soundboard
Logitech z5500 speakers

And the mouse, USB? What kind is it, does it use a special driver?


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Hi everyone,
I already apologies for my poor English.

Here is my problem : while playing games I often encounter mouse freezes and crackling sounds.
By lowering my settings I can lower the risks of encounter those problems.
Sadly it happens too easily and I am not able to play games normally..
I used OCCT and BurnInTest to find the origin of the problem but I couldn't find any correlations.
Crazy thing... Testing sound, GPU, CPU, RAM all at the same time with BurninTest does not make
the problems appear. Instead ending the test will make the mouse bug again...
These problems can also happen even if I am not playing, when my computer seems to run powerfully.
My touchpad doesn't seem to be affected, it works perfectly.

I precise I use Windows 7 and that I had the same issues with windows 8.
My computer is a laptop Msi GE70 2OE, here are the specs :
Intel Core i7 4700MQ 2.40 GHz
2xKingston 4 Go

My BIOS, drivers are all up-to-date.

Thank you for your help.
Best regards, Pib​

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I have an issue with my Windows 7 PC randomly stuttering. If I play a Youtube video or MP3 the sound will randomly stutter for a second and then go back to normal. If I'm playing a video game the sound will stutter along with the mouse and keyboard. It seems to be happening randomly and I am not able to figure out the culprit. When I check my system resources there is nothing straining the system. Windows is fully patched and I have updated my graphics and sound drivers. I had a secondary hard-drive that was failing which I thought might be the issue but even after replacing it with a new one the problem remains.
Is it a hardware issue or a software issue? How can I figure out what's causing it?

My system details:
Windows 7 Ultimate 64 Bit
8 GB of RAM
200 GB of free space on the OS volume
Nvidia Geforce 9800GT

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Hi there!!

I am new in the forum..and as all came here to seek you help...

last night i went to bed at 3 and all was ok on my pc...next morning at 10 i had sound scratches and mice delays when loading files eg. start up, copying files. I asked a friend who recommended spybot and malwarebytes, I used the on safe mode. things seems a bit better but the problem has not been resolved yet.

I dont know if a i posting the thread at the right place but I have windows xp sp 2 so i thought this area was most proper..



A:Mouse, Sound and Load problem

Welcome to TSF....

Your computer might be infected and I am going to give you a procedure to go by please follow the instructions exactly step-bystep and you should be OK afterwards, it is all free.

To get Expert Help with malware removal:

NEW INSTRUCTIONS for Infection Removal

Read This Before Posting For Malware Removal Help and please follow the instructions very carefully…..


Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. .

After your system has been verified as clean, if you are still experiencing those problems come back here and we will assist you further.

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Recently, I installed Civilisation 3 and Age of Empires 3 on the same day. One of these made me upgrade to Direct X 10 or something similar.

I think it was since this day that my sound plays in a stuttering way and the mouse is periodically jerky, so I guess they are connected.

What might this be? A hardware conflict? Or could the upgrade to Direct X 10 be the problem? Can I uninstall Direct X 10?

This is driving me nuts!



A:Jerky mouse and stuttering sound

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I've had this problem for a while not and its been driving me nuts. When ever I scroll using my mouse (Logitech wireless) I get audio interference on my headphones (zalman 5.1). I also get the same interference when ever my HD is being accessed for more then a second. Is this a grounding issue or possibly a shielding issue? I've heard this can be caused when sound cards are dying.

Any ideas?

A:Sound card interference when using mouse and hd

Try moving the sound card to a pci slot further away from the power supply. sometimes if they are in the first pci slot this can happen.

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This is somewhat of a difficult problem to describe.

My on screen cursor is sticking, but not the mouse. I am still able to click on things blindly, but the cursor stays in the same spot for a few seconds. On Firefox, I am still able to sort of see what I am clicking on by looking at the selected URL at the bottom, but the actual cursor on the screen will stick quite often. So I know its not the mouse itself since its still sort of invisibly on the screen.

Also, the sound sometimes crackles quite a bit. Both problems came on at once.

I think both problems are related to the ram since they both get considerable worse with the more programs I have running. But even when just running a web browser and nothing else the problem is still there.

I have ran AVG's virus scanner and Spybot S&D's spyware scanner and found nothing. I have also finished defragmenting and no luck. I have also looked at the running processes when it gets particularly bad and nothing stands out to me.

This is especially infuriating because I just spent over 500 dollars in tech support of fixing a previous problem I had which wound up in them wiping everything and doing a fresh install of Windows XP. No I don't have the money to go through that again.

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I have recently visited a visually impaired person who has had their laptop touchpad mouse physically disabled. Prior to this the sound was OK however now there is no sound which is absolutle necessary for their speech software. Getting message no volume etc however driver seems to still be installed. Any ideas?

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in device manager my mouse has a big red X and the sound card has a yellow ? mark. right now i am using the key board to move around (and it's all by luck) PLEASE HELP ME!!!

A:Mouse/Sound Card not working

Reboot in safe mode.. Press F8 at boot screen. Chose safe mode. If your mouse still dont work go into device manager and delete the red x mouse driver and any other mouse ones you might see.. then reboot. It should tell you it has found a mouse..

How did this happen??

"She was crazy in a cool way once" Johnlee

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Hi, I'm new here.
I run Windows XP Professional and I've been using it for the past 3 years or so.
I recently got the game 'Left 4 Dead', and it's been working great until yesterday.
I would start playing it, then after I close it out, my mouse stops every two seconds and any playing sound at the moment would stutter.
I removed any unnecessary hardware (External Hard Drives, SD Cards, Printers...) and I still get the same thing.
But after I restarted the computer, it stops doing it.
System Specs:
eMachines t5230
2.31 GHz Processor (AMD Athlon)
2GB of Ram
nVidia 6800GS Graphics Card
Integrated Audio Card
250GB Hard Drive
500GB External Hard Drive (Western Digital)

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I'm Having a little problem that I hope someone can help me with. On Monday I installed an new graphics card in my PC (GE Force 8400 GS PCI EX). Everything was fine for a while, but lately my monitor, mouse, keyboard and sound will randomly cut out (all USB except the monitor). If I unplug one of them from the USB port and plug back in or restart the PC everything will start working again. I'm not sure if this is in some way related to the recent addition of the graphics card or if it is some other issue but any help you guys could offer would be greatly appreciated.
Win XP Pro 32bit
Pentium 4 3.2GHz
GE Force 8400 GS PCI EX (recently installed)


A:Monitor, Mouse, Keyboard and Sound all cut out.

What size power supply are you using? The new video card + all the USB devices may be overloading your PSU.

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Hi, please I need help, I dont know too much about computer software.
Recently I got windows of Firefox with several http adresses opening randomly when I'm surfing the net or when I leave my laptop on.
This adresses include: em.pc-on-internet, netfilia.com, blinko.es, etc etc
Yesterday this got worse because when I turn on my laptop it takes too long to open Windows XP, the mouse sometimes is moving like crazy and the sound is turning bad, with a lot of 'clicks' when I play music.
Please help me, what can I do?

A:Help! I got spyware, my mouse is crazy and the sound is bad

Hi, Welcome to TSG!!
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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Hi there

I have picked up a problem, Started bout a month ago my mouse functions (back and forward) and sound (movies,mp3,mkv,games) stops working after awhile, In videos it will display but no sound and with music winamp will give me the error "bad direct sound driver please install proper drivers or select another device in configuration error code :88780078" but it shows the sound is working properly at the device manager, the clicking sound is there when open folders and the restart sound, and the only way to resolve this is to restart. But after bout 10min it starts over again.

I have Formated 2 in this month and the problem is still there i am using bitdefender 2010 internet security and its showing that i have no viruses. Could this be a hardware issue or software issue or a virus? If someone can help will be much appreciated!

My system
win xp sp3
cpu - e8500
mobo - gigabyte ep45-ud3p
sound - onboard
VGA - HD 4870 1gb
HDD - 3 x 1tb (sata)
HDD - 160gb (IDE)
mouse - cybersnipa stinger
keyboard - merc stealth
PSU - raidmax 700w

A:my sound and mouse stops working

LOL so i guess im screwed!!! :)

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Hi there folks. Saw some similar problems on other posts, but not the exact problem I have.

My sound plays fine through my speakers for CD's and MP3's etc, providing I do nothing else on the PC. As soon as I start navigating around with the mouse, opening files, scrolling windows, and clicking links in the browser, then I start to get a ticking / clicking sound from my speakers.

I have an onboard Sound Card, and a PCI sound card, no matter which one I enable or disable, they both do it.

A:Clicking sound from speakers when using mouse

Go into system sounds and disable the sound on Start Navigation. I believe Norton sets this, but it's easy to fix.

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Greetings! New to the forum and I hope some of you can help. I've been reading up on my problem in various places on the internet for a couple weeks now and still have no resolution.
The issue I am having is that, intermittently but often when the mouse is moving, my mouse will hang, its lights will turn off, the computer will make the USB device disconnected sound, and it appears to reinstall the mouse device drivers. The system hangs for a couple seconds during this process. A few seconds later, the mouse is back to working again.
In my Device Manager, I currently have 3 copies of "HID-compliant consumer control device," 8 copies of "HID-compliant device," 4 copies of "USB Input Device," two copies of my mouse's named drivers, and one copy of my keyboard's named drivers. These all can be uninstalled but will be reinstalled at the next error.
(Edit for clarity: when the error happens and I'm viewing the Device Manager at the time, both the named mouse drivers for my one mouse disappear, a number of extra drivers of all the listed kinds except the keyboard appear, and when the system is responsive again, the extras created during the error go away [all the "extras" I listed by name above stay; clones of them appear and disappear during the error], and two copies of the mouse driver reappear.)
There were zero recent system software or hardware changes when the problem first appeared. I am using a new mouse (replaced the old one to test if it was fau... Read more

A:USB Disconnect Sound, Mouse Driver Reinstalls

Please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot.
     Click Yes > then Copy to Clipboard
Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

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Hi, when I scroll using my mouse ( Logitech Optical ) the music I'm playing starts making wierd noises and doesnt play properly. Also the web page starts glitching too like skipping frames. Anyone know whats wrong?

A:Scroll on mouse makes sound screw up

Check the cable my mouse started doing that when my dog chewed part of the insulation off my cable, and also check for lose connection especially if it's USB.

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I have a couple of computer systems in here that id like to share one keyboard, mouse and a set of speakers between.

The keyboard is a ps/2, and the mouse a wireless microsoft usb one. I think I need to use a kvm switch to do this though I dont really know anything about them. Ive had a quick look through dabs.com and they seem to sell a number of them, but the product descriptions are very sparse and I am not sure what I should be looking for.

On the sound side of things, I dont want sound to be switcheable, I want the speakers to recieve sound from both machines at the same time. Is this possible?

Any advise on what I need to purchase to achieve this would be greatly appreciated

A:Sharing mouse, keyboard and sound between 2 computers

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Hi folks,
Gigabyte z68x-UD4-B3
i5-2500k (not oc'd)
CPU-Cooling: Corsair H80
2x Corsair Vengeance 4GB RAM
Crucial M4 128gb (Firmware: 0009)
Radeon 7950
since 2 weeks my computer keeps freezing randomly, about once every 1-2 hours. The first few times it happened while I was playing League of Legends when all of a sudden the game froze but my mouse and audio (I could still talk to the people who I was with on skype) kept working. I couldn't tab out, CTRL+ALT+DEL, WIN+L, WIN+D, CTRL+Shift+ESC didn't work either.
That problem kept reoccurring randomly, also when I wasn't running any games or applications which needed a few more resources.
I've already done the following:
Stress-test CPU with prim95 to check if it's a CPU-related or CPU-heat-related issue. (The weather's been really hot lately)
Stress-test GPU with furmark.
Run memtest on my RAM.
Reinstall Windows.
Eventviewer doesn't deliver anything satisfying .
Still, the problem persists. I'm gonna try another GPU once I come home again, hopefully you guys can give me some ideas what else could cause the problem.

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Good evening readers!

As a last resort i am posting this thread on this forum. Tomorrow i will go and buy a brand new mobo and HD, unless some brilliant mind could provide me with an answer to this problem:

a few days ago i upgraded my RAM. I upgraded from 2 x NANYA 1 GIG, to 2 x KINSTON 2 GIG.

Since i am using XP 32 bit, it only shows 3,25. That doesn't bother me. The problem is that since a few days my sound stutters when my CPU gets busy. Also, my mouse lags a bit. These stutters and lags get worse when the CPU load gets higher.

I immediately:

- checked both HD's (2 x WD 320 GIG, sata) and they turned out to be okay.
- still ran chkdsk just to be sure on both disks.
- Relocated my M-Audio Audiophile 2496 soundcard on mobo
- switched back to original RAM
- booted with one disk at a time
- Reinstated original onboard audio (this seems to reduce the problem, but doesn't fix it)
- Disconnected IDE DVD-writer
- Updated mobo drivers

So, nothing really helped. So my only option at this point is to buy myself a new mobo (and while i'm at it, getting myself a brand new 1 gig sata drive as well..)

My setup as it is now:

MSI p965 NEO
Core 2 Duo Intel 2 x 1.80 Ghz
2 x Kingston 2 GIG RAM
2 x WD 320 GIG HD SATA
NVIDIA Geforce 7100 GS (i do not play games) :-D
M-Audio Audiophile 2496 soundcard

Does anyone have a clue about what's happening to my system?
Could it be CPU related perhaps?

Thanks a million..


A:Unsolvable problem (sound stutter and mouse lag)

When you reinstalled your mombo audio drivers did you uninstall and reboot first.
Just reinstalling existing drivers will not fully overwrite the existing driver and so the problem persists. Uninstall, reboot, and then reinstall.
What do you do with the computer that causes the cpu load to be high?
Have you run scans for malware?

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Hi I had to reinstall xp. Well I had to reformat my computer but I only had a XP disk not a dell one. So when I was done I installed all the drivers from the dell website. well now when my computer is working or I move the mouse or scroll the mouse I hear this awful nosie. Please help me I dont know what I did wrong.

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