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XP Pro Explorer Freezes

Q: XP Pro Explorer Freezes

I have a school laptop that runs XP Pro SP3. I don't remember exactly what caused it, I think I was going to uninstall an old version of Visual Basic or something, but it is completely unusable right now. It takes about 3 minutes just to get past "Loading personal settings...", and when it does, it takes another 5 minutes just to get explorer running. Any time I open a program, open the start menu, or do ANYthing that uses explorer, explorer.exe completely freezes. I'm still able to work if I have the window open already, but until explorer unfreezes I cannot open/close anything else. It takes roughly 5 minutes to unfreeze.

Safe mode works okay. I do not have any startup items set. I've tried fixing the registry with CCleaner, Advanced System Care Pro, RegCure, and RegCleaner but still cannot fix it. I've also tried creating a new user profile and deleting the other one, but that doesn't work either. I also tried scanning it with Malwarebytes, but found nothing.

I would reformat the thing, but it's a school laptop and I don't have the original Windows disk. Also I'd lose the security software they have installed on there, so that's really not an option.

Anyone have ideas?

RELEVANCY SCORE 200
Preferred Solution: XP Pro Explorer Freezes

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: XP Pro Explorer Freezes

How much Free Space do you have on your C: drive? How much RAM do you have? Have you Defraged your computer lately? Your HDD may be failing. Run the HDD Diagnostic tests for your HDD Manufacturer.

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RELEVANCY SCORE 44.8

I got a rather irritating Virtumundo problem earlier and while i did manage to remove it or so the virtumunodbegone program claims, my browsers are not working properly so i would like some help in fixing them if possible. (and gods know what other old stuff is on my computer as aside from some scans and such i haven't done any serious cleaning o.O)Here is my highjackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 15:38:23, on 03.04.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Programfiler\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\Programfiler\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\WINDOWS\system32\CTHELPER.EXEC:\Programfiler\D-Tools\daemon.exeC:\WINDOWS\system32\ctfmon.exeC:\Programfiler\Spybot - Search & Destroy\TeaTimer.exeC:\Programfiler\WinZip\WZQKPICK.EXEC:\Programfiler\SpywareGuard\sgmain.exeC:\Programfiler\SpywareGuard\sgbhp.exeC:\Programfiler\Sym... Read more

A:Internet Explorer Freezes When Started & Firefox Freezes/crashes On Some Websites

Hello and welcome to BleepingComputer. One or more of the identified infections is a backdoor trojan. You have a very severely infected system -- likely because of the lack of antivirus & firewall software.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can clean this machine but I cannot guarantee it will be 100% secure afterwards. Let me know what you decide to do.

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RELEVANCY SCORE 44

I have a Windows 7 64 bit laptop with 8gb ram. I have never had this problem until now. It freezes all the time and will not shut down. Am I infected? Freezing happened after a java update.

A:Computer freezes, windows explorer freezes frequently

Are you sure that the java update was from oracle or some fake ad?

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RELEVANCY SCORE 44

Hi to everybody. I have read tons of forums about this issue and I tried to do what advised, but I couldn't solve this issu with my PC.
I upgraded my system 1 month ago, but I didn't achieve a stable configuration. New componets are MB, CPU, RAM and SSHD. I have suspects on PSU even nominal power should be ok.

---PC Configuration:

Windows 7 64-bit
Intel Core i7-4770K
Asus Z87-K
KHX2133C11D3K4/16GX Kingston HyperX (4x4GB) Memory
Ati Radeon HD5850
Crucial MX100 2.5" 256GB SATA III Solid State Drive
PSU Modular Power Supply ATX 700W
keyboard logithech usb wireless
mouse advent wireless
---Symptoms:

Immediately after the boot, the graphic card fan starts increasing speed and then the system freezes. If I disable and re-enable the graphic card, fan stops overunning immediately and run normally; the system freezes later, randomly.
After 3-4 hard resets, the system asks me to restore the system. Sometimes it works, sometimes it doesn't.

After downgrading the graphic drivers, the system appeared stable for some days. But now it started again freezing in a different way: rather than increasing the card's fan speed, the graphic card starts flickering. It stops if I disable and re-enable the graphic card, but it starts again after few minutes and the system freezes.

Freezing mechanism: explorer stops responding, but the mouse pointer is still working. After 20-30 seconds mouse freezes as well. It happens randomly in idle state, using google chrome or ... Read more

A:Windows 7 64 bit freezes after few minutes. Explorer hangs and then freezes.

Unless the new hardware you fitted is almost identical to the old, which I doubt, you should do a clean install of Windows. The main reason is the drivers from the old stuff are still around and are messing things up.

EDIT : and welcome to TSG.
 

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RELEVANCY SCORE 42.8

My problem is that my Explorer.exe browser freezes very very often and my Internet Browser closes automatically I know I had virtumode (trojan). I also had problem's with CiD popups becauses of a program called WinZix. My HiJack This Log Is below!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:41, on 8/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Vista Start Menu\VistaStartMenu.exe
C:\Program Files\Sam's US Downloader 1.3.5.1\USDownloader.exe
C:\Program Files\TechTracker\VersionTracker Pro\VersionTrackerPro.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Anti Trojan Elite\TJEnder.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\WinUtilities\ToolProcessManager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local P... Read more

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RELEVANCY SCORE 37.6

Greetings Forum,
Starting yesterday everytime I close My Documents my Windows Explorer crashes/freezes. I have to use the Task Manager to close and restart explorer. I would prefer not to do that everytime I close My Documents. I have gone to the Event Viewer to see if there was a conflict or evidence of something happening but I dont see anything. Is there a fix or repair for this? Any help would be great and thanks.
Windows XP SP3
Intel P4 2.60
1.25G RAM
NVIDIA GeForce 7600 GS
 

A:Explorer Freezes

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RELEVANCY SCORE 37.6

Hi - very strange and very ongoing problem here.

Windows XP SP2 - I've uninstalled everything I can. Searched for Viruses, Trojans etc..

The basic problem is that the computer freezes.
The CPU usage doesn't spike it just freezes and then starts again.
When I shut down I often get an Exporer.exe error.

I've been working on this for a week. I don't want to reformat unless I have to.

I attached my HiJackThis log... Any ideas?

Logfile of HijackThis v1.99.1
Scan saved at 3:08:19 PM, on 1/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Kernell.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\taskmgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cmd.exe
C:\Documents and Settings\Adminstrator\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [http://search.msn.com/spbasic.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_UR... Read more

A:Explorer Freezes

What is this service, I can find no useful information on it and it looks suspicious:

O23 - Service: System Event Trap (Evttrp) - Cat Soft - C:\WINDOWS\system32\Kernell.exe

If you did not install it and cannot vouch for it, I would recommend removing it.

To do this go to start > run cmd and at the prompt enter:

sc delete Evttrp

and reboot.

Alternately you can just disable the service by running services.msc and finding

"System Event Trap" and double click and set the startup mode to disabled and reboot.

If you are sure that service is not involved in the problem you should be looking into overheating as a possible issue.

Blow out any dust from the computer and ensure the fan is working.
 

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RELEVANCY SCORE 37.6

Hi,

I am experiencing a recurring freeze of Explorer when I right click to bring up menus.

Here is the error listed in the system event log:

"The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80070422 from line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error."

Eventdata:

" param1 d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp
param2 45
param3 80070422"

Can anyone please help me with this? I'm extremely confused because my D: drive is my DVD drive.

I've tried removing added items from my right-click menu, but no luck.

Thanks in advance!
 

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RELEVANCY SCORE 37.6

A new issue has arisen.

I walked away from my computer for a while. When I got back, Chrome had frozen up, and it was so bad I couldn't even get Task Manager opened nor explorer responding in general. The other couple of windows I had open were still able to respond and close properly, mouse and keyboard were working, but Explorer was just done. It didn't even show the tabs disappear as the windows closed.

I've already run both the windows Chkdsk and Western Digital diagnostic on my drives, they came up clean. Malwarebytes, SuperAntiSpyware, Spybot S&D and my Avast! antivirus, THEY all came up clean. I've also run system-file-checker, sfc /scannow, and got that fixed.
 

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RELEVANCY SCORE 37.6

So after I finally got my laptop working again my desktop (dell e310) started acting weird.

There are 4 user accounts and all the accounts seem to freeze at startup. I mean the icons next to the clock (task tray or whatever), only a few load and show up and it seems they click IE or anything and itll than immediately freeze. But its odd in that JUST the Start button, any tabs there successfully opened, and the clock icons freeze. Desktop wise you can click the icons however they dont open.

But then again, on my account I can click my computer and such and itll just have a flashlight looking for the folder. Odd. My clock icons dont all load either. If I X out of the my computer itll then proceed to freeze.

Although going into safe mode there is no lag or freezing.

My thoughts are and Ive done a lot with computers so Im pretty computer literate is that either there is a virus, or a possible drive failure. Not sure though.

Any thoughts? And no I dont have AV on that computer as I didnt think they were visiting areas that were malicious.

Any opinions would be helpful.

Thanks.

A:Explorer.exe Freezes HELP!

bump for some help lol.

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RELEVANCY SCORE 37.6

Im running Vista Buisness and everytime I try to open a folder or right click anything explorer either freezes or does nothing. I also cant use the delete button or control+c etc.. I can open other files perfectly fine though. If im using a program to view files it work though.

A:Explorer freezes

What are you system specs? (processor manufacturer and speed, graphics card, type of computer, etc.)

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RELEVANCY SCORE 37.6

Explorer freezes anytime. I run Spybot, Windows Defender and Prevx 2.0 beta.
Heres my HiJackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 19:50:54, on 2007-05-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Intern... Read more

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RELEVANCY SCORE 37.6

When I open explorer it freezes for about 10 minutes, after which the PC goes back to normal, does anyone know what could be causing this
 

A:Explorer Freezes in XP

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RELEVANCY SCORE 37.6

I have a machine that is running XP professional, at a website where I have to fill in information, my machine freezes up and only a re-boot brings it back to life. I can go to a machine that has 98 loaded, go to the same site and not have any problems and just fly through what I have to type in. Any suggestions why and how can I fix it?
Thanks!
 

A:Explorer freezes in XP

just a suggestion -
some sites will not allow access if you are running a firewall, popup blockers, etc.... so if you are using the XP firewall, try turning it off.
 

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RELEVANCY SCORE 37.6

Hi,

Could anyone please help me with this reoccuring issue. Everytime I connect to the internet through my ISP and click on internet explorer, it freezes up either immediately, or it will run for a while and then freeze. I can only connect through AOL and then run internet explorer continuously without any problems. I currently have nunet as my isp along with aol. I thought the problem was nunet so I signed up with netzero and I am having the same problem. I have ran multiple antivirus and spyware programs including: spybot, avg, norton's, adaware, advanced windows care, and hijack this. All problems have been fixed according to them. Also all my updates have been performed. I am using service pack 2. I appreciate any advice you can offer. Tnank you for your support!

A:Explorer freezes

Try Firefox from Mozilla.org

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RELEVANCY SCORE 37.6

im hoping u guys can help...my b/f has windows 2000...it has always been slow loading but for the last two days he cant get anywhere as windows freezes completely...he reinstalled windows but this hasnt helped....any ideas guy...thanks
 

A:explorer freezes

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RELEVANCY SCORE 37.2

Hi, When I go to open windows or tabs in IE they freeze up and become transparent. I have windows vista premium 32 bit. I have looked through the threads or post and haven't found anything pertaining to my problem. It also tells me that when I go to close the window it tells me it's not responding. I just don't know what to do. I tried to refresh the page it just pops up and tells me to restart or close IE. I even tried to download firefox and couldn't do that either. the window was transparent. Please Help! Thank you
 

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RELEVANCY SCORE 37.2

I have had a problem with IE freezing intermittently. This has been happening ever since I got this laptop which was about 3 years ago. I will be in the middle of browsing and IE will suddenly freeze. The only way I can get it to start working is to open a new IE browser. When the new window opens, my other IE session starts working again. This was happening with IE7 and I recently upgraded to IE 8 and I still have the same problem. This hasn't been much of an issue for me because I use Firefox, but I have an online system that I've had to start using and it must be run in IE. Any help would be greatly appreciated.

A:Internet explorer freezes

Quote:





Originally Posted by tackaman


I have had a problem with IE freezing intermittently. This has been happening ever since I got this laptop which was about 3 years ago. I will be in the middle of browsing and IE will suddenly freeze. The only way I can get it to start working is to open a new IE browser. When the new window opens, my other IE session starts working again. This was happening with IE7 and I recently upgraded to IE 8 and I still have the same problem. This hasn't been much of an issue for me because I use Firefox, but I have an online system that I've had to start using and it must be run in IE. Any help would be greatly appreciated.




Solution: Delete all temp files and unwanted program from add/remove program.

2: Reset internet explorer. and register all .dll files.
3: Scan with virus removal and spyware removal tool. then restart computer.

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RELEVANCY SCORE 37.2

when i left click on files in my movies folder, i get the message " windows explorer has encountered a problem and needs to close"
 

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RELEVANCY SCORE 37.2

My internet freezes then starts again whenever i click a link that is supposed to open a new window. it will just lock up then after a while resume without opening the link i clicked on. i tried clicking again and again and letting it lock up and start again but it never opens the new window. i tried turning off my anti-virus software then clicking it and it doesnt work. i tried closes internet and trying the same link again or a different site and different link but it freezes still. I'm not sure wat is causing it?

A:Internet Explorer Freezes

download and install ATF cleanerthen run it to clean your computerhttp://www.snapfiles.com/get/atfcleaner.htmlnext download superantispywareinstall and update itthen run the full scanhttp://filehippo.com/download_superantispyware/hopefully that will help update your antivirus program and do a full scan with it

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RELEVANCY SCORE 37.2

Hi
Apologies if I have posted in the wrong forum but could not find where this topic would fit in to the other topics in the forum. Windows explorer constantly stops and freezes up. It never used to do this, as visually impaired I am using Jaws software so that may not help being in the background on all the time. Hope some one can help. My computer is Toshiba satellite windows 7 home premium bit 64.
Thanks  

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RELEVANCY SCORE 37.2

Hello everyone,

I've had this problem for quite awhile now and i can't find the solution.

Basically, everytime i try to install a program that uses .msi files, windows explorer stops responding then starts to periodically freeze and i end up having to hard reboot my computer.

This is extremely annoying as i can't install important programs like java and such.

I am using windows 7 64 bits.

I have no idea how to fix it, i don't know how to reinstall windows installer.

Thanks for any help.
 

A:MSI install = explorer freezes

bump :d

(I could try to repair windows but i bought win 7 as a digital download)
 

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RELEVANCY SCORE 37.2

We have been having problems with IE6. While you are on the net, it seems to just randomly decide to freeze up.
Sometimes there is a Microsoft "Send Error Report" box, and once you have clicked on "don't send", it kicks you out.
I have tried IE Repair, and tried Virus Scan, Defrag and Scandisk - thought I fixed it, but still the same stuff.....
HELP
 

A:IE Explorer 6 Freezes & then Boots you Out

forget about IE, get Avant or morizzla way much better....i have been using avant for a month and i love it...
 

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RELEVANCY SCORE 37.2

hello everybody,

I have an issue with my win exlorer freezes after I try to open external hard disk
connected to my laptop. Memory usage on ext. hard disk is 80gb. I use win xp professional,
avg antivirus,ad-aware and service pack 2. After explorer freezes I need to open windows task manager
and end task of search.

Im desperate at the moment and cant find answer anywhere, so please anyone how may
know the answer to my issue please let me know.

thanx to all

A:windows explorer freezes

Do you have any critical bookmarks, forms, passwords for IE? If that's not too much trouble, a very quick fix would be to unistall and then reinstall IE.
Any clues under the Event Viewer? START > RUN > evenvwr > look for red errors for clues.
That's just for starters. Hopefully that cures it or it might not.

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RELEVANCY SCORE 37.2

hello,
Whenever I launch Internet Explorer on my laptop, it suddenly comes up asking if I want to send an error report to Microsoft. Can someone tell me why this is?

A:Internet Explorer Freezes

What version of Windows? Have you tried repairing Internet Explorer?

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RELEVANCY SCORE 37.2

I have been having trouble of Windows randomly freezing sometimes on my desktop(first listed in specs). I figured it wasn't serious as it happen every now and then. Now, as of 2 days, it freezes every time I login. It freezes in a unique way: hard drive light goes solid but you can still click on some things or move the mouse before it will actually completely freeze. I have tried safemode which it still does the same thing unless I choose start with command prompt. So, I figure it must be explorer freezing it because it will freeze instantly if I start it using task manager. I have disabled many context menus, start up programs, and other various things to try to fix the issue. I am also having another issue when I click on the explorer shortcut in the taskbar it will say it is not associated. I have tried the exe association repairs and the registry fix from Microsoft, neither fixed the issue. I am not sure if the two are connected, that is why I mentioned it.

Any ideas what is causing the issue?

Thanks!

A:Explorer.exe freezes Windows 7

I forgot to mention, I have also tested the SSD using sector scanners and SMART reporting, have tried sfc scans and chkdsk and found no errors on all.

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RELEVANCY SCORE 37.2

I am unsure what section to put this in, so I apologize if this is in fact the wrong forum.

My problem is as stated - as soon as I log in on my desktop (I am on my laptop here) Windows Explorer freezes. Nothing on the taskbar is clickable - the time on it does not move. Nothing on the desktop is clickable, either, but despite this skype, one of the programs that automatically loads when I log in is accessible via alt-tabbing to it; it works just fine. If I hit ctr-alt-del, I am able to log off, change my password and so forth, but if I open the task manager (either by that method or by ctr-shift-escape) the task manager is likewise frozen, unable to click anything on it. At no point however does it go pure white and prompt a message that informs me it is unresponsive, giving me the option of restarting it or waiting for it to respond.

This started today. It has never happened before on this computer. It is, as far as I can recall, running Windows 7 Home Premium 64bit.

Any help would be greatly appreciated.

A:Windows Explorer freezes on log in

Hi Thomas and welcome to Seven Forums.

First of all did you install anything on the computer, or did you do any updates of any kind?

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RELEVANCY SCORE 37.2

Hi,

newbie here. I'll get right down to it. My Explorer keeps freezing every time I close a map, like My Documents or My Computer. Everytime this happens I have to reopen Explorer.exe from the Taskcontrol menu (you know, when you press Ctrl, alt & del once?). I've actually gotten this problem fixed once (and for the life of me I can't figure out in which forum that was), but my harddrive broke down and when I got my pc back the problem was there again. I hope someone can fix this again =\. Here's my hijackthis logfile just in case it can help. Well, thanks in advance,

Jean

Logfile of HijackThis v1.99.1
Scan saved at 22:35:53, on 9-6-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\SLEE81.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\QuickTime\qttask.e... Read more

A:Explorer freezes after closing a map

you could try the following 2 things

1: click start > run > type sfc /scannow (including the space between the c and /
2: do a repair install of windows
 

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RELEVANCY SCORE 37.2

Internet Explorer has been freezing or hanging and when I want to open Word it gives me the message "there is not enough memory or disk space to run Word" when there is 648 GB free of 685 GB. I have to be putting the computer off from the main switch because the screen goes blank and everything disappears. This is very frustrating. What can be wrong?

A:Explorer freezes or hangs

Troubleshoot problems that occur when you start or use Word 2010, 2007, or 2003

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RELEVANCY SCORE 37.2

This one has me stumped...
On rebooting, explorer freezes after the desktop is up but before the taskbar completely loads. It will sit there indefinitely or until I ctrl-alt-del and kill explorer.exe. When I restart explorer, it operates fine, but only a few of my startup programs are running. I thought I had fixed this a few weeks ago when a scan detected a piece of malware... After that, the computer rebooted fine until today. Now the problem has recurred. Any ideas?

XP Pro SP2
 

A:Explorer.exe freezes on boot

Welcome to TSG....

To download HJTsetup.exe from TrendSecure To Download HijackThis go to the following at the File Repository
Click on the link below to Download HijackThis Self Installer:

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the right of their name should take a look at your log - please be patient.
 

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RELEVANCY SCORE 37.2

Hi, I have Vista SP2.

Lately my taskbar keep freezing when I log on again (I usually close the computer and reopen it, so I suppose it does standby or something). All my other programs seem to work, but explorer.exe. I eventually try to end explorer, but nothing happens and I can't end it. Then I try to shut down, but explorer just never closes so it never logs off and just stays on the "logging off..." blue screen forever. And then I'm forced to do a hard shut-down.

The taskbar used to sometimes freeze but start to work after a pretty short time, but now just won't start working at all. I've had occasional trouble logging off before but I didn't think it was related to this. but only recently has this begun to happen frequently and it's probably not helping that I'm forced to do a hard shut-down so much.

Thanks for any suggestions!
 

A:Taskbar freezes, can't end explorer

I figured it out!!!

Ah sry that was a quick turn around. Believe me, I spent a long time before this searching. I finally decided to start shutting down my computer again, but I just started deleting as many processes as possible, since I knew I was shutting down anyway. I tried showing processes from all users eventually, which led me to McShield. When I ended that, everything popped back to normal!

ugh McShield has given me problems before (specifically with Internet Explorer), it's getting pretty aggravating.
 

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RELEVANCY SCORE 37.2

Everything was working great until I loaded Acrobat 8 Pro. I uninstalled the program but the problem will not go away. I even tried reinstalling and uninstalling a few times.

Now here is the problem:

When I start my PC up it all loads ok to the blue Welcome screen with the Windows Icon in the center. Then the screen goes blank and it pops up My Documents folder and that is all. No taskbar or sound or anything. I then have to push 'ctrl' 'alt' 'del' bring up taskmanager and Start new task> explorer. Then it loads normally. explorer will be listed on the taskmanager as running, but on using between 1kb and 4kb not the normal amount.

Once I do this everything is alright but I need form my computer to start normally. Any ideas? I am running Vista Ultimate

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RELEVANCY SCORE 37.2

I hace windows xp and every time i start windows explorer my computer freezes up, i ran spybot, adaware, norton anti-virus and windows is up to date and it still does it even when i start my computer too
 

A:win explorer freezes whole computer

Go to:
http://mjc1.com/mirror/hjt/

Download Hijack This
Unzip it, & Run it by clicking SCAN, when its done, DO NOT FIX/CHECK ANYTHING!!! Click SAVE LOG and after saving it, the log should pop-up copy and paste everything to a post here.
 

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RELEVANCY SCORE 37.2

Hi you all, I've been re-directed from highjackthis log forum because after one of the group moderators examine my log and didn't find any malware or any trojan horses infections in my pc, he thinks it maybe something to do with a driver issue, here is my problem;
When ever I open windows and if I have to open any document be it my pictures or my documents and if I right click on it I get this message saying windows explorer has encounter a problem and it needs to close, then I get a Dr. Watson postmortem debugger saying it has encounter a problem and it needs to close, sorry for the inconvenience, after that my pc freezes up and nothing works I would have to click Ctrl>Alt>delete, bring up task manager and do a restart from there and after a long wile it would work, again I thought it had something to do with some sort of virus or something related but I have scan my pc with antivirus,malware,spyware,spybot,rogue remover and highjackthis programs and nothing has come up yet, so this is why I've been re-directed to this forum.

If you have any ideas please help!

thanx mj918

A:Windows Explorer Freezes

I have not experience this before, bud did a bid of research for you and looks like this thread might help you out :-http://www.pcreview.co.uk/forums/thread-144104.php

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RELEVANCY SCORE 37.2

Whenever I open windows explorer, explorer freezes and locks-up my computer. Is there a common cause to this problem and some popular suggestions to fix this? I have windows XP.

Thanks.

A:windows explorer freezes

Could be just about anything. malware, driver issues, etc...

Check Event Viewer for some initial hints. Look for chronic and/or significant errors (not warnings or "information") in "system" and "application".

What is your AV software, and are the definition files updated ?

Check Device Manager, click "show hidden devices" and report any flags.

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RELEVANCY SCORE 37.2

When I use internet explorer to access my hotmail account, and try to compose an email, my computer freezes, even though the microsoft flag keeps blowing. When I use btinternet browser, I don't get this problem. What can be wrong?
Please help.
I'm using XP Service Pack 2. I've had no other problems...yet.

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RELEVANCY SCORE 37.2

Hi. I have a Dell M70 Laptop with Windows XP pro sp2. Whenever I startup my computer:The taskbar freezes for about 30-40 seconds
Most of the system tray loads, except for my sygate firewall icon.
After the sygate icon loads, everything works fine.
I can start programs via icons and even access the context menu by right clicking, but when I put my cursor over the start button, system tray, or quick launch toolbar I get the hourglass symbol.
I think the problem is with the sygate firewall. I have tried reinstalling sygate firewall, sfc /scannow, a repair install, and I downloaded shellexview. I think shellexview may help me, but I'm not sure what to disable and what not to disable. There are no references to Sygate in any of the shell extensions. Can anyone help? Thanks.

A:Explorer freezes on Startup

Hi there....

When you uninstall Sygate (without reinstalling), does the problem go away?

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RELEVANCY SCORE 37.2

My internet explorer freezes all of the time and i believe it is because of spyware.

heres the log




Logfile of HijackThis v1.99.1
Scan saved at 7:14:23 PM, on 8/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Prog... Read more

A:Internet Explorer Freezes

Hello skohon,

It's important you continue to carry out the instructions we take the time to provide and return with any logs requested until your system is declared clean.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

******************************************

Download ewido anti-spyware from HERE and save that file to your desktop.
This is a 30 day trial of the programOnce you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run ewido and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
Under "Reports"Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"

Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.


... Read more

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RELEVANCY SCORE 37.2

Hey, I seem to be having a problem where if I leave my computer idle for a certain period of time it completely freezes and I have no way of unfreezing it unless I manually restart my computer. I am able to move my mouse normally, but I cannot highlight or click anything. I can't open task manager either. I'm not sure if this is explorer.exe freezing or if it's a hardware problem. I've had my computer for 4-5 years and I do clean out the dust after awhile, but is it a possibility that my hardware is failing? I double checked to see if it's my screensaver or if it was my computer going into sleep mode, but they were both set to never happen as I intended. I thought it might have turned on for some reason.

Thank you for your time.

A:Windows 7 explorer.exe freezes

You should start with basic stuff

Clean the computer to make sure it is not over heating
You can get compressed air can to clean the inside of it

Look in Event logs to see if there is anything unusual reported there
Press windows key + R and type in the new window that opened "eventvwr"
Press enter
Look under Application and System

Also Check your windows updates
Clean out temp files and "Ccleaner" is a good utility to do that for you
Defrag your hard drive

run anti virus scan on whole computer to see there are no viruses
Download malware bytes update it and run a scan

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RELEVANCY SCORE 37.2

Hi, me again, after your great success helping me sort out my PC, this is my aunt's laptop this time. IE freezes when we connect through broadband, after a few minutes of using it, and the address changes automatically to something else. No problem when using IE through the modem.Ran Ad-Aware and Norton Antivirus to clean up whatever we could. We had to unistall BlackIce because it was blocking us from doing much, plan to put it back once it's all clean and we can get Spybot+Adaware+Norton AV +firewall working regularlyYour advice would be most appreciated,thanks.HJL Logfile of HijackThis v1.99.1Scan saved at 15:04:13, on 12/03/2005Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Dell\AccessDirect\dadapp.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\PROGRA~1\NORTON~1\navapw32.exeC:\Program Files\Microsoft Works\Wk... Read more

A:internet explorer freezes

Looks like your log got chopped off. Repost the complete log.

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RELEVANCY SCORE 37.2

I have a user whose PC freezes everytime after she logs in after a reboot or if it was shut down. The desktop background and icons, system tray, and start menu appear, but when you hover over the sys tray with the mouse, you have an hourglass. At first, I thought it was rtvscan because we have a heave AV scan but after 5-10 minutes, the mem usage was normal. But as soon as I killed the explorer.exe and then re-started via a New Task, everything worked again. Any assistance would be appreciated.

XP SP2
 

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RELEVANCY SCORE 37.2

Whenever I click a link on a webpage on Explorer 7, it freezes up and does not respond to any command. When I click to force it to close on task manager and I click end now, it does not respond. I can open up another instance of Explorer 7 and fly away but this is just getting very annoying... any help?

A:Internet Explorer 7 Freezes Up

Hi Ryan 3000,Does the problem persist if you Reset IE7 Settings (RIES)? Important. Read this before using; How to use Reset Internet Explorer Settings (RIES).If that doesn't work, you may have a flawed install of IE7.-Uninstall IE7 (which automatically returns you to IE6) by following These instructions by a Micro$oft MVP.-Uninstall all toolbars and third-party Windows Themes, including Window Blinds.-If the behavior does NOT persist in IE6, reinstall IE7 by following These pre-install instructions and using Windows Downloads as the installation source, not Automatic/Windows Update.If the behavior does persist in IE6, Do Not reinstall IE7 at this point and post back in this thread.

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RELEVANCY SCORE 37.2

I have Vista Home Premium. Lately Internet Explorer seem to freeze often. I have 2 gb ram and the 320 gb disk is 20% full. What could be the reason? I purchased the computer some 18 months ago and the problem started only in the last month.
 

A:MS Internet Explorer freezes often

Besides my dislike of IE for similar reasons, there are things you can do. Clean out your history and temp internet file. You can go into Internet-->options in control panel and do this manually and set them to be deleted every day or so. I use a program called Window washer to clear everything once a day. It does a great job-made by Webroot. Spyware has recently surged tremendously. Download some free spyware removal tools such as SpyBot, Ad-aware--they do a reasonable job. I tried PCTOOLs Spyware Doctor which is top rated. However, I just changed to Stopzilla as it found a lot of stuff that the Doctor missed. That's kind of the way it is dealing with spyware crap. There are also some Tune Up utilities you can get that will help. Another big one to check is your registry. Most people like Registry Mechanic and I use it myself. You can hunt around and find some free ones I imagine but I've been happy with reg Mechanic. When all else fails, just forget IE and download Firefox--it's free-and it works A LOT better. It opens faster, changes pages faster and you can import all your IE favorites. Anyway, hope some of this helps. I FEEL your pain!!
 

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RELEVANCY SCORE 37.2

Lately, every time I open the internet, everything will be fine and then it freezes and it happens more frequently. It hard to close the window or when I Control + Alt + Delete. What is going on?

Also, I'm having a hard time, logging into this site. I get this message when I try to log in:

In order to accept POST request originating from this domain, the admin must add this domain to the whitelist.
 

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RELEVANCY SCORE 37.2

Hello all!
Have this slight problem:
sometimes (still, quite often actually) windows explorer freezes and cannot display information such as drives and partitions; have to stop windows explorer and restart it and then it works. Cannot see any pattern for this to happen.
Has this happened to someone else ?
All the best
Fran?ois

A:windows explorer freezes

Is Explorer the only application that freezes? If not, I'd suggest that it might be a hardware/IRQ problem and to check your device manager for anything that stands out. If anything, it's a drive or partition and Explorer is having to 'poll' the drive, finding error(s) and causing it to hang. Or, it's a network drive or device? Kindly fill out your 'System Specs' so we can all have a better look.

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RELEVANCY SCORE 37.2

I have a friend that asked me to look at one of their computers. They have a small network (around 5 computers) hooked up to a server. One of the computers has a issue where explorer.exe freezes and they can't open word or excel documents. After going through and trouble shooting as much as I could I found out that the computer works fine if I unplug the network cable prior to booting it up. I did a virus scan and well as a spybot scan. I made sure the xp and office 2007 updates where installed. Prior to me looking at it non of the office 2007 updates were installed. The system has a duel core processor with 2 gigs of ram with Xp pro SP3. The video card is on the motherboard. All 5 of the computers are the same build but this one has the issues. All of the others run fine. Any thoughts?

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