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Lenovo Turkey does not support me!

Q: Lenovo Turkey does not support me!

I bought a Lenovo ThinkPad product on 22.05.2015 in Guangzhou, China. I relocated to Turkey with this product that has an IWS. I faced with some problems with this product such as shutting down itself, web-cam malfunction.That's why I sent it for the support services to located authorized reseller S.B.T. in Turkey.The product waited 30 days and after this duration I took it back but some parts were not plugged in and wasn't screwed properly.I also had some performance issue and touchscreen malfunction after the first support.Then I left it back to support services and it has been waiting 50days on support services.I'm tracking the status of the product. All the parts of this product - touchscreen, hdd, keyboard etc. -has been changed, even Mainboard twice.Neither Lenovo Turkey nor authorized reseller can support me effectively. I believe that this problem can't be solved anymore, and I want this product to be replaced with another new one or similiar one but Lenovo Turkey does not support me!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Turkey does not support me!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 81.6

Hello, I bought lenovo yoga 500 14 ISK on January 2016. After 1,5 years later i aware that there is some problem on the left bottom side (near the hinge) than one week later i saw that screen and back lid seperated from left bottom side and when i look at in i saw that the screw hole is broken from inside and the screw is not tightening the back lid anymore. And my pc never dropped. It is under 2 year warranty and after i sent my pc to Turkey technical service, they said that your actions are completed and when i see the pc right side is broken. First of all i do not want to take back but they said that you can not take pc back so they force me to take my pc. day  by day crack is going bigger and bigger. When i called technical service they said that me (laughing) i forced the pc lid which is 360 degree. and also they said to me opening the lid from only one side causes this problem.  It is not written anywheere taht "dont open lid from left or right side" . I used 7 -8 years lenovo and also2 years work pc laptop Lenovo in very hard conditions and there is no even 1 problem. But my latest pc is falling apart day by day . Not a laptop anymore because opening lid will make my pc not work soon so lid is always open. I need Lenovo center help because people in Turkey unfortunately doesnt help for money. So i dont want them to repair my pc anymore too. After many discussion they are going to break other parts too and i dont trust them. Please help me to be repa... Read more

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RELEVANCY SCORE 62.8

I am writing this message in order to inform the Lenovo English Community about Lenovo Turkey's unjust and unlawful policies that neglect customer satisfaction and violate Turkish Consumer Rights Law. 3 weeks ago, I bought a brand new Lenovo Yoga 720, with the financial support of my university's scientific research projects office. But, once I opened the original case of my brand new laptop, I realized that there is a tiny crack on the bottom-left end of the LCD beneath the touch screen (see the attached picture). Afterwards, I contacted Lenovo Turkey Customer Service, and sent my laptop to them for free service. After initial inspection, however, they asked me to pay 1.092,92 TRY (approximately $290) for repair service. I told them that they can not ask for money for this service, because it is a defective good and according to national conumer rights law they  (as the producer/exporter of the good) are obliged to replace the defective good or repair it for free.  In response, they unlawfully denied my demands and claimed that the crack is a result of user error. But when I asked them to prove their claim, they couldn't. Because, as you my guess, there is no trace of damage or usage on the laptop that may have caused such crack! Although I sent my complaints to Lenovo Turkey by both e-mail and post, they did not reply. Now, I will use my legal rights before Turkish authorities to claim a replace or free repair serv... Read more

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RELEVANCY SCORE 49.2

Hi  We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.  Any suggestions Would be helpful.

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RELEVANCY SCORE 48.8

A few weeks ago I saw the Lenovo K430 on NewEgg while shopping for a new Desktop. I was amazed by the K430?s features and great looks. However, after doing some research I became very baffled about the Power Turbo Switch and the many horror stories about upgrading the graphics card. I called Lenovo Technical Support to talk about possibilities and get advice about the graphics card, a woman answered the phone and informed me she had no idea or information about graphics card; but she recommended I speak to Sales. I was transferred to sales and they too informed me that they knew nothing about the computer or graphics card. I decided to call B&H Photo, the name sounds deceiving but they really are the best with support. The Technical Support told me if I really wanted a great computer I should think about building my own. So today, I embarked on the journey to build my own computer and I want to say thank you to Lenovo. If it wasn?t for Lenovo's extremely bad Tech Support and Sales I would not have built my own computer. Lenovo you are so terrible and clueless, you have inspired me, you have driven me by showing me your lack of knowledge and sense of awareness, the idea that a company has a sales and tech department that knows absolutely nothing about their own product. Thank you Lenovo, you are simply the worse PC maker on the Planet! Thanks to you; today I have the most powerful computer I could ever imagined. The only Tech Support Leno provi... Read more

A:Thank you Lenovo | Open Letter to Lenovo Users & Tech Support

Ahhhhhhh, one of the lucky ones that escaped the powerful grip of Lenovo :-) you are sooooo lucky.

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RELEVANCY SCORE 48.8

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

























Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

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RELEVANCY SCORE 48.4

Good evening! I have a Lenovo Edge 2 that has been babied since purchased. Never abused, dropped, no scratches or dents, it's in fantastic condition still. I purchased the extended warranty, hoping I'd never need it.Last year, it stopped charging properly. The battery power dropped to 0%, and hasn't increased since. The machine will only power on when plugged in to AC power, and will immediately power down when the adapter is disconnected. The charging status indicator LED on the right side of the machine flashes orange in a non-steady, intermittent pattern, and the charging indicator in the taskbar in Windows 10 does the same thing. I returned the machine to Best Buy, they sent it to their "Geek Squad" facility for repairs, and the AC Adaptor and battery were replaced, under warranty. The machine was returned to me, and still doesn't charge.I contacted Lenovo, they advised I would need to return it to their facility for repairs. I put it in the provided box, and dropped it off to FedEx on 6/24/17. It's now been 2 weeks. I contacted Lenovo to inquire about the status of the repair, and was told "The technician found evidence of damage, and the upper case will need to be replaced as well, but damage isn't covered under warranty, so you'll need to cover the cost of the repair." I asked for the price, was told "A technician will email you with the price." I inquired about the status of the original repairs, they told me the claim was on hold, pending my review and... Read more

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RELEVANCY SCORE 48.4

"[email protected] +1-888-995-2099 for Lenovo Laptop support, fell free call us for better Lenovo laptop technical support & help. Our technician always ready to help you at any time.
lenovo thinkpad support, lenovo customer service phone number, lenovo customer care, lenovo customer support number, lenovo chat support, lenovo customer care number, lenovo help desk, lenovo customer support phone number, lenovo live chat, lenovo driver support, lenovo support center, lenovo troubleshooting, lenovo contact number, lenovo helpline, contact lenovo support
Lenovo support | +1-888-995-2099 | lenovo customer service

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RELEVANCY SCORE 48.4

I bought my laptop from USA and i am currently located in INDIA, but i am having some issues with it, & there is no other way to contact, other than this forum. The chat does not work outside US, & the phone number is for US callers only. Please tell me how to contact you guys? I even contacted LENOVO INDIA CUSTOMER SUPPORT, & they have no idea as to how to contact LENOVO USA CUSTOMER SUPPORT.

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RELEVANCY SCORE 46.4

i posted one in the desktop thread but thought they might get lost various sizes some would make some nice desktop walls if resized

A:pics from turkey

Nice pics. I'll throw a couple into my mix if you don't mind. Thanks.

Gary

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RELEVANCY SCORE 46.4

Need help to determine which Items are problems and need to be checked "deleted" thanks in advance

Logfile of HijackThis v1.97.7
Scan saved at 9:47:51 AM, on 11/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Windows TaskAd\WinTaskAd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\Windows TaskAd\WinSched.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFAGENT.EXE
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\mydwns\spyexe\stinger\stinger.exe
C:\mydwns\spyexe\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\... Read more

A:hijack this log --->turkey needs help

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RELEVANCY SCORE 45.6

Hi folks, I am hoping someone can have a look at my attached zip file concerning a BSOD.

I built this computer over a year ago and have never had an issue. Until the last week when I had two BSOD events.

I looked at the dump files using MS debug but I am no expert and do not really understand them. With some research I think it may have been pointing to my Intel PCI-E Wi-Fi card -- but I am not sure.

I did find that there were newer drivers for the Wi-Fi card, and I have updated them (after the events).

Could someone have a look at the files and tell me if I am on the right track.

Thanks very much.

A:BSOD it's a Turkey for Thanksgiving

Hi catsnoutsoup.

Update Intel? PROSet/Wireless Software and Drivers for Windows 7 which is for your Intel? Centrino? Wireless-N 2200.

Let us know the results.
_____________________________________________________________________________________

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {74, 2, 1, fffff880066c1edc}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+9eedc )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or ... Read more

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RELEVANCY SCORE 45.6

Hi

I got two computers with Cold Turkey 0.9. My laptop which is windows 8.1 has cold turkey running fine, no problems at all. My work computer, also win 8.1, is another story.

I installed cold turkey and it seems to run fine however, all sites remain unblocked. I thought the antivirus could be the problem but both my computers run avast and I have created exemptions to everything related to cold turkey on my work computer. Running msconfig shows that that the cold turkey program (CTservice.exe) never actually boots ("start pending").

I'm not really tech savvy so I have no idea what is wrong, any of you knows what is going on?

A:Cold Turkey 0.9 not loading

When you start Cold Turkey on the problematic system, which other programs do you have running?

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RELEVANCY SCORE 45.6

Hi, not sure if anyone else has come across this, or anything similar, but my sisters email has started sending out emails to random contacts. the following url was all that was included in the email

http://www.eskisehiracikogretim.com/...h/jfztllqxihaj

detail of which seems to relate to some university in turkey..... but opens up as a random web page.

I subsequently ran a virus check and found nothing.

My sister claims she has had no email attachments, nor visited any non mainstream websites , where something could have been downloaded, recently.

and did not send the email itself .... any ideas

A:possible email virus from turkey

Greetings gws, to TSF.

It looks like your sister's email and computer has a bad malware infection.

I recommend that you carefully read the instructions here; then post the required reports/information in a new thread in our Malware/Spyware removal section.

Please be patient when awaiting a reply, as the Security Team is very busy; however, a specialist will answer your post as soon as they can.

Good luck with it.

Kind Regards,

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RELEVANCY SCORE 45.2

http://www.bbc.co.uk/news/technology-13762626Anonymous members arrested in TurkeyTurkish police have arrested 32 people believed to be members of hacker collective Anonymous.The group has been active in Turkey protesting against government plans to set up a national net filtering system.

A:Anonymous members arrested in Turkey

Well that serves them right

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RELEVANCY SCORE 45.2

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:26:05 PM, on 2/24/2010Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v8.00 (8.00.6001.18882)Boot mode: NormalRunning processes:C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\QuickPlay\QPService.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\AVG\AVG9\avgtray.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXEC:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files (x86)\Internet Explorer\IELowutil.exeC:\Windows\SysWow64\Macromed\Flash\FlashUtil10d.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnbR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netflix.com/Queue?inqt=wn&l...eTab-ELECTRONICR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&... Read more

A:HJT could also stand for Hippopotamus Juicy Turkey

Hello, FantmChikn.My name is aommaster and I will be helping you with your log. As a side note, I really liked your idea of what HJT stood for I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.ThanksShould you still require assistance, please take note of the points below:Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.Please do not install, update, or run any programs for the duration of the fix.If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.If you are running Vista, please run all the fixes as an administrator. This is done by right-clicking the program and clicking "Run as Administrator&q... Read more

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RELEVANCY SCORE 45.2

This is my log file. I 've red some topics but this damn sixa is always cuttinh my connection and dial a number "only 5" . I even delete it but cam back every time. Norton also could not clean it.PLEASE HELP.Best Regards,Atilla KendigelenLogfile of HijackThis v1.99.1Scan saved at 01:18:20, on 19.06.2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exeC:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.... Read more

A:Sixa problem for Turkey/ Istanbul

Hello katilla and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download CCleaner and install it but do not run it yet.Step #2Start in Safe Mode Using the F8 method:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Step #3Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.ht...ount_id=1001587R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.ht...ount_id=1001587R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.ht...ount_id=1001587R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blankR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bag(lant?larR3 - Default URLSearchHook is missingO2 - BHO: (no name) - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - (no file)O2 - BHO: AlxTB BHO - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - (no file)O3 - Toolbar: (no name) - {D49E... Read more

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RELEVANCY SCORE 45.2

I installed the program cold turkey (link to website: Cold Turkey: The Free Productivity Program )
It helped my block certain websites while I studied but I set for the entire weekend and that sucks because I still want to go on those websites. Cold Turkey is not as simple as just uninstalling it, if you read the FAQ's, it states that when you try to uninstall it, it adds like 5 days to your block time. Unfortunately it did add time so I followed the instructions on this website: Block Distracting Websites with Cold TurkeyThe Blog of Pixel Insert : Android, CentOS, cPanel, Mac, WordPress, Code Snippet
but it didn't work I really just want this over with and off my computer, I posted another question like this but it got shut down because of some thing about passwords. I did get facebook to become unbanned but all the other websites are, the only trace of this program is in the system 32 file, which, sucks. I really need help guys, any suggestions? I know like nothing about computers so I have no clue what anything really is.

A:[SOLVED] how can I totally get rid of cold turkey

Try Revo's uninstaller. It is a brute force program uninstaller.

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RELEVANCY SCORE 45.2

Last month, I downloaded Cold Turkey ( http://https://getcoldturkey.com/ ) to put an end to my procrastination, and it didn't work. The purpose of the program is to block distracting websites, so one can complete their work. So I gave it a list of websites to block and set the timer for 3 hours. None of the websites were actually blocked. Well, the timer is still ticking; it won't end now or ever. Because of this, I can't uninstall the program; it'll tell me that I cannot uninstall while the timer is still counting. Additionally, their website states to add 5 days to the timer every time an uninstallation is attempted.

I've looked through many forums on how to uninstall this program, and nothing has worked. Most of them have the same set of instructions, and there is usually a step that I just can't follow because the options just don't appear. For example, in these instructions: http://http://www.techsupportforum.c...ey-624634.html ,specifically comment #9, Cold Turkey does not appear in the startup tab of msconfig. That continues to happen; I have to skip steps because many of the instructions aren't visible/ applicable to Windows 10.

I just want this program gone- it's garbage and my Webroot SecureAnywhere has marked it as a threat, but not even that can remove the file. The program has hidden itself nearly everywhere. It's difficult to get rid of on purpose.

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RELEVANCY SCORE 44.8

Summer time won't start on 27th of March in Turkey however the system says that it will start it on that day.
Summer time start for Turkey is on 28th March.

Source: Turkey Starts DST One Day Later Due to Exam

A:Summer time update issue for Turkey

This is a one time only decision, as told in http://www.timeanddate.com/news/time...dst-2011.html:





Quote:
Nationwide Exam Pushes DST Start Date

The Transition to Higher Education Examination (YGS) is a nationwide exam that is scheduled to take place on Sunday, March 27, 2011. It is the first-round exam that determines the students? chances of being accepted into a university program.

Turkish educators objected to the DST start date because 1.5 million students will take the nationwide exam on that day. They feared that switching to DST on the same day as the exam might cause unnecessary stress for students.

Thus, the Cabinet decided to move daylight saving time to Monday, March 28 which is one day later than originally scheduled.


Basically, you have two options. First, just forget it and let your computer have wrong time for 24 hours. In my opinion, this would not be so big deal.

Second option is to disable time synchronization and summer time adjustment today, and re-enable them on Monday.

Kari

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RELEVANCY SCORE 44.4

So I purchased a new T470s in December. After a few months, started having intermitent wi-fi, keyboard, and WWAN issues. Created support ticket was relatively easy. Spent an hour on the phone and got the RMA. Thought to myself that was easy. Next day box showed up to ship laptop back. Told me I'd have it back in 7 days.  Seven days later I go online and see it's listed as "Waiting on Customer". No big deal I thought, I'll call and straighten it out. After spending a total of 6 hours over the next 7 days trying to get in touch with someone at the Depot (an impossible task so I quickly learned), finally spoke a person. He asked me some more questions, and released the laptop from hold. A few days later I see that it is now in parts hold. Ok, I'm still patient, after several more days, we are now a long way off from seven days I originally was told. I'm still optimistic and wait it out. Finally on May 2nd my laptop showed up. It said it had a new keyboard, main board, and wifi module. I was thankful it was fixed, or so I've thought. Jump to two days later, and my wi-fi and WWAN are still intermittent at best. Running continuous pings to google and my wifi AP I have one time out from every four pings, which is enough to throughly anger Google Chrome and dramitcally kills any download speeds. So now I am torn, do I invest another month, and 10 plus hours of phone time for another repair, or do I bite the bullet and buy a new HP and count the Lenovo as a lesson learn... Read more

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RELEVANCY SCORE 44

I cannot find battery of my XPS 13 L321's battery in Turkish market in Turkey. Can you please give me an address that I can purchase this battery?
Thanks in advance.

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RELEVANCY SCORE 43.2

My new y700 17 inch gets black screen after 3 minutes with out plug the charger   plz help me this is my second day i just recived my new laptop from amazon  2 days ago  and the proplem is the screen gets black and the system freeze after the windows 10 starts with 3 minutes i dont know whybut if i plug the charger it comes normal ...................... but i want to use my laptop with out the charger any help  i just guessing is it can be a windows 10 proplem so i can go back for win 8  

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RELEVANCY SCORE 43.2

hi anyone else having problems accessing there driver and software pages thanx 24 hours so far

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RELEVANCY SCORE 43.2
RELEVANCY SCORE 43.2

Hi, I have a Lenovo ideapad B50-30 (80ES)    Does  this model support a ssd hard drive in the bay for the dvd using a caddy box?  Thanks.

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RELEVANCY SCORE 43.2

Model: 80E400JEINProcessor: IntelŪ Core? i3-5010U CPU @ 2.10GHz Ũ 4Graphics: IntelŪ HD Graphics 5500 (Broadwell GT2) Can I install Intel 600P M.2 Slot 2.5" SATAIII SSD? If not what kind of SSD is supported?

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RELEVANCY SCORE 43.2
RELEVANCY SCORE 43.2

Lenovo,I got a new X1 Carbon last year - 16GB RAM & i7. Worked great but occasional BSOD. Finally caught an error in a RAM test and the system automatically opened a ticket for repair (Nice!). A week later motherboard sent, nice repair guy comes and replaces it. RAM checks clean but the next day I realise the camera no longer works. Update the ticket. A week later, they send a new camera and the guy comes back to replace the camera. No change - no camera. Update the ticket - this time they send a new motherboard. Nice guy comes back a week later and replaces the motherboard. Camera works again. Yeay! But now it is crazy slow. Turns out the new motherboard is an i5 with 4GB of RAM. Running Windows 10 means this is pretty much unusable. Nice guy says he will order me a new motherboard with the right part number. 2 days later he calls me back. They sent another i5 w/ 4GB of RAM. He will update the ticket. 3 days later, different nice guy comes out with the new part. Checks it out before installing it - i5 w/ 4GB of RAM. I am now waiting for my 6th visit and I have had an unusable laptop for over a month. Seriously, all the people I have been dealing with have been great but why is it so hard to just send the right part? PLEASE - How do we make this all go away so i can get back to enjoying my laptop? Thank youDavid.

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RELEVANCY SCORE 42.8

What is Lenovo support made of, exactly? My company has bought a Thinkpad T430 from them at a good price, and there is warranty on the device for another 6 months or so. There is a software quality issue with the touchpad driver that really kills it for me, and I would like to first bring this to Lenovos attention and at least get some sort of acknowledgement from their representative to the fact that the issue exists, and also to get their response and help with it. I hit the Support link, and there is nothing there like a chat or support request links. I tried Contact Us, and at the following page, where one of the items for some strange reason is in Italian, and another is in Norwegian, even though I have explicitly configured English as language, and everything else is in English as well. ?Does Lenovo actually have any support? I mean as in real support, not automated knowledge base, where I could not find the issue mentioned above, after looking through a list of more than one hundred entries. How do I initiate some sort of support related conversation with some Lenovo people? Is it not completely appalling how you buy advertised laptop worth hundreds of dollars, that includes tens of distinct hardware components and also tens of software components (if not hundreds) and there is no *actual* support for the item?

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RELEVANCY SCORE 42.8

Hello! I want to upgrade the system with an ssd. Does y70 support the samsung 960 evo NVMe M.2 or i should get the 850 pro?

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RELEVANCY SCORE 42.8

Hi, I got problem - question. My Laptop is Lenovo B590 Model: 37612YG , xxxxx. And my question is which CPU are supported by my mainboard ?
 
I'm asking becouse i'd like to upgrade my Laptop and in datasheet that i download from suport lenovo com there is some difference between Models. They are placed in 2 categories: Lenovo B590 HM70 and Lenovo B590 HM77. My is in first one and they are only CPUs Intel Celeron 1000 and Intel Pentium 2020. 
 
Does it means that other CPU's are not supported ?
 
Thx 4 youre Help !
 
 
Moderator comment: Serial number(s) removed to protect member from mischief.

A:Lenovo B590 CPU Support

Good day.
 
Have a look at Intel's HM70 chipset CPU compatibility list: http://ark.intel.com/products/67419/Intel-BD82HM70-PCH#@compatibility
and you'll see the 1000M and 2020M listed, along with other Pentiums, but there are no Core-i CPUs.
 
Looking at the HM77 chipset CPU compatibility list: http://ark.intel.com/products/64339/Intel-BD82HM77-PCH#@compatibility
is where Core-i CPU support is found.
 
Does this help?
Regards.

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RELEVANCY SCORE 42.8

i need to know if my laptop support TPM Or not also if some can help me with link of supported list of lenovo laptopsthe laptops that support TPM "Trusted Platform Module" 

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RELEVANCY SCORE 42.8

Hi, I am trying to install a SIM card for my new X1 Carbon 6th gen with product number 20KH007BMX but Windows 10 does not seem to recognize this and says "Insert SIM". I heard from a collegue that has the same model that the hardware is there but that there are no drivers yet to support this. Can someone bring lights on this? As from the specs on the psref site, itīs a bit unclear if itīs the SIM or SIM card reader thatīs not included http://psref.lenovo.com/Detail/ThinkPad/ThinkPad_X1_Carbon_6th_Gen?M=20KH007B%2B%2B

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RELEVANCY SCORE 42.8

HiI filled-in a support request 2016-09-29, I got an automated response and then a day later I got a reply requesting more information with the case marked "Solved".Well:1) The web form has two fields to describe the problem, but both are limited to 255 characters. Hardly enough write a couple of sentences, let alone describe a complex computer problem. But as I had already descried the problem here on the forum I included a link!2) The reply I got said "Can you please respond to this email with more details on the fault you are having?" and showed the case marked as "Solved"! I find this level of stupidity insulting.3) Anyway,  the email says I can reply within seven days to reopen the case, so I replied to say I didn't know more details other than those in the linked post and that I would like to know why the support fields are limited to 255 characters.  Since then, and despite two email follow-ups, I have had NO RESPONSE. So what am I meant to do? Is this typical of Lenovo Support? Cheers    

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RELEVANCY SCORE 42.8

My Lenovo Yoga 900 has a cracked screen. I called Lenovo and the rep that I talked to told me they don't do repairs and told me to take it back to Best Buy or to another computer repair tech to have it repaired.   Best Buy said they couldn't replace the glass and neither could the tech that I took it to. This seems absurd.  Why would anyone pay over $1200 dollars for a laptop that can't be repaired if needed?  I'm at a loss, I don't know what to do and I want it fixed.  Does anyone have any suggestions? I just find it very hard to believe that Lenovo won't repair their own merchandise.

A:Can't get support for Lenovo 900 yoga

Who did you call?  If you have a nearby Lenovo Premier dealer near you, you might carry it in.  It certainly can be replaced.  (It might be expensive.) The manual indicates that the entire assembly (hinges, lid, etc.) are replaced as a unit, but I'm sure it can be taken apart, but I I have never done so I cannot describe it.  I have done similar models and they took less than 1/2 hour.  My guess is that it simply snaps together, but as I said, I haven't done it so I don't really know.

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RELEVANCY SCORE 42.8

Hi, I brought Lenovo Y50 last feb with accidentl protection plan for a year. Then I had a problem with my laptop and I contacted them and I am busy person they wasted more then 2 hours with remote login and still problem persisted, then they said they will send In-Home person and that In-Home person came after almost 2 months at point when I even forgot I called them. Then he changed parts more problem arised, contacted them again now during my busy day they contacted me and asked me to do remote login but I can't as I needed my laptop for use at that point then they marked It as a solved problem even though it wasn't. I thought of extending warranty as problem was not solved and I was expecting that there might be more problem but they don't provide my extended warranty as I had issues, though they did not solve it. Now my laptop is acting weird, I see different error, game crash, ram currupted, and when I tried to contact them on their business hours which they specifically says that they are available for call on sarturday from morning 10:00 to evening 5:00 EST I contacted them but it says they are not available currently. I tried chat support though the don't have techinal chat but guess what they have 24/7 chat support for SALES. I tried someway found that I can chat with them atleast give it a try. I was 17th in a queue, it told me ETA was aroung 20 mins so it means that they still have agents taking request. when I was 1st in queue ETA started acting different it ... Read more

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RELEVANCY SCORE 42.8

Hello, I have a Lenovo G510 with i7 4200 MQ processor. Unfortunately, this processor does not support VT-d. I wonder if I can upgrade my processor to, let's say, i7 4910 MQ. I have read somewhere that they are still in one family. Or if there is somehow a way to enable VT-d within my current laptop. Thanks!

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RELEVANCY SCORE 42.8

Hello Lenovo Support! Can the linux users of this laptop get some love, please? In my case I only need the ability to update my BIOS from liveusb, an .ISO would be perfectly fine. I don't mind all the broken ACPI tables, BIOS updates, deleting all my efivars and some entries, I'll fix them myself, but I do mind, having to dualboot Windows, so just an ISO would be great. Lastly and most importantly can we also get the option to enable VT-d in the BIOS? Both MB and CPU supports it. I'm in extremely high doubt, anything would come out of this post, just hope atleast some of the staff read this to remind them 'Windows' isn't the only OS out there Thanks!

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RELEVANCY SCORE 42.8

Hello, First of all - I am angry and I will not hide this. Polish Lenovo 3rd party support actually makes me sick of whole company, below, short story how Lenovo brand from "recommending to everyone" turned into "do not recommend at any circumstances".  I bought a Yoga 910, paid in poland 6700 PLN which after currency exchange to USD is almost $2000. Reason for this was mainly - I trusted that if I buy it, OOBE will be great for years. Turned, I was totaly wrong.  Few days after I bought this laptop, my screen started leaking pixels, on bottom right side, there were leaked pixels to the point that after long usage, especially under charger, whole right side of the screen had big color lines, right where taskbar icons were. I have send this laptop to RMA, after a week I got it back and here the extreme disappointment begins: - Screen rotation sensors were dead- Tablet mode was dead, keyboard was normally working when I tried to use it as a tablet- Hinge connecting screen and body is loose, half of the elements move, in short - in terrible state I have sent is again to RMA as service complaint stating all of above. What have support done: - Fixed sensors- Didn't fix the hinge, it is in even worse condition now- Laptop body was dirty, I had to clean up some weird red fluid from it- Camera is broken to the state that hardware managment shows it as a simple PC Camera with hardware ID of..... an chinese USB stick. Non of Lenovo drivers w... Read more

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