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Removed Trojan.Agent/Gen-Cryptic from my computer and had to do a fresh install of Windows XP..However, I think my computer is...

Q: Removed Trojan.Agent/Gen-Cryptic from my computer and had to do a fresh install of Windows XP..However, I think my computer is...

Hello to everyone on bleepingcomputers.com,

First off, I would like to apologize in advance if I've posted in the wrong forum..I would also like to mention that my computer skills/knowledge are average at best..So, I apologize for making things more complicated for everyone.

I will try to describe my situation as brief and accurate as possible..I recently had my computer infected by a terrible Trojan Virus (Trojan.Agent/Gen-Cryptic)..I had help from someone, to remove the Trojan from my computer..They guided me through certain steps like MBR Check, DDS, Rootkit Unhooker, ComboFix, OTL, etc..After guiding me through all the necessary steps, my computer was declared clean..Unfortunately after the clean, my computer wasn't performing properly..It was extremely slow/sluggish, when opening apps and connecting to the internet..I also had Windows Firewall shutting OFF, from time to time..I was then told at this point, to do a fresh install of Windows XP..Which brings me to my current problem..I've performed a fresh install twice, and for the life of me I cannot figure out why my computer feels like it's still infected..After the first fresh install of Windows XP I ran a scan with Malewarebytes Anti-Malware and it found:
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7032

Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

06/07/2011 8:23:28 AM
mbam-log-2011-07-06 (08-23-28).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 240111
Time elapsed: 10 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3C2D2A1E-031F-4397-9614-87C932A848E0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04A38F6B-006F-4247-BA4C-02A139D5531C} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MiniBugTransporter.MiniBugTransporterX.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\MiniBugTransporter.MiniBugTransporterX (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAM FILES\COMMON FILES\REAL\WEATHERBUG\MINIBUGTRANSPORTER.DLL (Adware.Minibug) -> Value: MINIBUGTRANSPORTER.DLL -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\common files\Real\weatherbug\minibugtransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
I then downloaded Avast and performed a Boot Scan..It found three infections, I don't have the log because it got deleted after my second attempt at re-installing Windows XP..However, I do recall the infection being called something like Win32Gen/Malware..After my second attempt at a fresh install of Windows XP..Malewarebytes found the exact same infections as previously posted above and I can't seem to download some of the Windows XP updates..I don't know much about computers, but I know that something is definitely not right here..I'm wondering if there is an infection much deeper in my hard drive..I'm really worried that my computer is no longer operable..Any help, or suggestions would be greatly appreciated..Thanking everyone in advance for their time and patience.
P.S I forgot to mention that System Restore has been corrupted and I'm currently running my computer in Safe Mode.
If it helps any, my computer specifications are as follows:

HP Pavilion Desktop Media Center
Pentium D
Windows XP Media Center Edition (OS)
HP System Recovery Discs (OEM)

RELEVANCY SCORE 200
Preferred Solution: Removed Trojan.Agent/Gen-Cryptic from my computer and had to do a fresh install of Windows XP..However, I think my computer is...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Removed Trojan.Agent/Gen-Cryptic from my computer and had to do a fresh install of Windows XP..However, I think my computer is...

Couple of questions to start with...

1. When you reinstalled Windows, was it clean installation, including formatting hard drive?
2. Was your computer physically connected to the net during reinstallation?
3. Did you put any backed up files back on freshly installed Windows?

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RELEVANCY SCORE 75.2

i get this message...Cant find target .ini: E:\Intel_RAID_Win 7-8-8-1_V13101058\Install\Driver\Asus Setup64.ini.... i dont know what this means everything seems to be running correctly. i have not found any issues yet. Can anyone help me figure this out? one thing i have just noticed that i dont have a network controller driver and asus doesnt seem to have one either.
my system is asus x99 pro 3.1 usb motherboard with a intel core I7-5820k 3.3Ghz processor (overclocked to 3.9) liquid cooled and 32 gigs of DDR4 ram.
 

A:after a fresh install of windows 7, when my computer starts

One of the things that I always do before doing a clean install of Windows 7 in a computer is to identify its devices(chipset, graphics, audio, ethernet, wireless ,etc.), then obtain the current drivers for them, then install them afterwards.

Does your computer have one or multiple hard drives?

What exactly do you use to install Windows 7 in it?

---------------------------------------------------------------
 

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RELEVANCY SCORE 75.2

This is a strange thing that has me stumped. There are a # of factors, so bear with me while I lay it out...

This morning my computer's hard drive died. Now, this computer was connected to a linksys wireless router that had the dhcp disabled. The router was connected to an actiontec dsl router which was configured to dish out ips to my home network.

all firewalls on all computers are disabled for the moment.

All machines are running windows xp.

The actiontec dsl router is connected to another computer, and then a longer cable connects that router to the linksys, running into port 1 on the linksys, with my computer that i am working on getting back into shape, going into port 2.

My laptop connects to the linksys router wirelessly, and can get on line just fine.

After reinstalling windows, the desktop connected into port 2 of the linksys router, will not even obtain an ip. I tried resetting the linksys router (thinking that I could somehow log into it) by pressing in the button on the back for like 20 seconds, but it does not seem to have reset. Maybe I am doing it wrong. The reason I don't see it as having reset, is that the my laptop is still obtaining ip from the actiontec, and when I log into the default gateway, it logs into the actiontec modem. I know this is a lot of words, but I wanted to lay it out as thoroughly as I can as there are many factors involved. Any and all help greatly appreciated.

Thanks.
 

A:computer will not obtain an ip after fresh install of windows.

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RELEVANCY SCORE 75.2

Several weeks ago my computer started freezing. The screen will lock up and the computer will become unresponsive. Occasionally the sound will continue for a second after the freeze, but always loops the last millisecond. It happens at random times. Sometimes it will freeze before I even log into windows, other times the computer may have been running for hours. I don't want to say its related to video, however if it freezes while I am trying to watch a movie or a show (either downloaded or streaming) after I restart and continue watching it will usually consistently freeze again within several minutes.

I built this computer from all new parts several months ago, and haven't had a problem until now. I downloaded AVG Anti-Virus which came up with nothing, ran a Registry Cleaner program, and installed fresh video card drivers, none of which helped. I installed windows on my spare hard drive to see if a fresh install would help before having to re-format my primary hard drive. It did not help, the computer still freezes just the same.

Unfortunately I'm out of ideas, and am guessing its some type of hardware issue. Can anyone tell me where to go from here?

I am running Windows Vista Home Premium 32 bit
Here is some information copied from my DXDiag
If there is any other information that could help diagnose the problem let me know and I'll get it to you.



------------------
System Information
------------------
Time of this report: 11/15/2009, 04:05:05
Operati... Read more

A:Computer still freezes after a fresh windows install

I'm a noob so I might be no help, but it says you have a Default System BIOS, may be you need an update on that.... also you probably will wonat a Service Pack 2 for Windows Vista, you never know... you know what I mean :D

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RELEVANCY SCORE 74.4

Hello,

I recently re installed Windows 8 then upgraded to Windows 8.1 because I was having BSOD. Now on the fresh install, which is 4 days or so old, my computer BSOD on start up like before.

My guess hardware failure or Norton....

Thank you for your help.

A:BSOD on computer start up, After fresh Windows install

Uninstall Norton, use removal tool after. Set Windows Defender and Windows Firewall to Auto.

Uninstall HotspotShield.

Update: AE3000w764 AE3000w764.sys Fri Mar 02 05:57:24 2012 (4F50A794)

Uninstall if issues persist:

ptun0901.sys

and NeoVPN (SoftEther)

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RELEVANCY SCORE 74.4

So I reinstalled windows 7 on my laptop everything was fine restarted several times to install updates, drivers etc. But then the next day when I try to turn it on it simply does not get past the windows logo it just freezes restarts then ends up on launch repair. So the day I reinstall its fine but the next day wont boot. This has happened many times now, so i figured i would see if anyone else had any advice.

thanks in advance

A:Computer wont boot windows after fresh install next day

Hello. What is the make/model of your laptop?

Are you using a Windows setup disc that came with the laptop -- what is the source of the OS installation?

If the laptop is not new, you might try re-seating the memory module(s) by removing/ reinserting them several times. Same for any connectors you are able to reach (HDD, etc)... this is to help dislodge possible corrosion or other crud on the connections.

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RELEVANCY SCORE 74.4

Hey folks,
 
I need help figuring out why my computer keeps crashing every 60 minutes.  I have reinstalled Windows 7 x64 Ultimate and the problem persists.  I'd be happy to provide any information necessary to get this resolved, but I don't really know where to start.
 
Hardware Identify v1.1.0 shows everything is (0)OK under the Error Code column.
 
Thanks in advance!
 
-Wopop

A:Computer crashes every ~60 minutes, fresh windows install

G'day Wopop, and   to BC !!
 
Please download Speccy from HERE
 
Post the LINK of the snapshot in your next post

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RELEVANCY SCORE 73.6

I'm beating my head against the wall on this one.

Ok so after years of running XP, I finally got an external HDD to back all my crap on and Windows 7 Ultimate. I backed up all my stuff, ran the win7 DVD through start up, reformated my hard drive, installed windows 7.

It installed fine, rebooted a couple of times through the install, finishes, and logs me to the desktop. Its all working fine, I can use the net etc. I shut it down to restart it, and wtf it doesn't start back up. It gets to the bios window where it decides to start off the dvd or hdd, just prior to where it should normally change to the 'windows is loading' screen, and just sits there, blinking and doing nothing.

I've done three installs, I took out the hard drive, reformated it with another computer, made sure it had a ntfs file system, everything, it's working fine. But every single time I install windows 7, It logs me into the desktop for the first time, I can do everything fine, but then if I Shutdown or restart, it hangs on the screen prior to windows loading. I can't even choose a boot option.

I've seen some ideas on other forums, pulling the power out, resetting the bios/cmos, changing boot sequence, unplugging all non-essential hardware.. nothing. It's like as soon as I install windows 7 my hard drive isn't there anymore.

Please help! This is driving me crazy.

Specs:
Abit AX78 - Latest BIOS version
AMD 9950 quad core 2.6
4GB DDR2-800
ATi HD 5870
Western D... Read more

A:Computer fails to boot after fresh install of Windows 7 Ultimate

How many hard drives are plugged in when installing?

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RELEVANCY SCORE 73.2

I attempted to install a Sony Bluetooth speaker on my Win 7 64-bit laptop. It would not work so I went to removed the device from the devices and printers section. The computer correctly showed it as removed. However, when I start the computer, it is still trying to install drivers in the Other Devices section of Device Manager. The drivers are labeled "Bluetooth Peripheral Device". The drivers do not install because no device exists.

Computer: Dell Latitude e6520 running Win 7 64-bit
Broadcom Dell Wireless 375 module
Broadcom driver version # 12.0.0.8047

I would like to remove the drivers and not have Windows keep trying to install drivers to a device that does not exist. Any help would be greatly appreciated.

Issue Steps:
1) Removed Speaker from computer
2) Uninstalled Microsoft Bluetooth Emulator driver in Device Manager under Bluetooth Radio
3) Uninstalled Bluetooth Peripheral Device drivers listed under "Other Devices"
4) Restarted the computer and Windows then reinstalled Microsoft Bluetooth Emulator successfully
5) Windows then attempts to install the drivers for the "Bluetooth Peripheral Devices" and the drivers do not load successfully because there is no device.

I receive the following error message under driver details:

The drivers for this device are not installed. (Code 28) There is no driver selected for the device information set or element. To find a driver for this device, click Update Driver.
I don't have the sp... Read more

A:Removed device from computer, Windows keeps trying to install drivers

Welcome to Seven Forums C5Longhorn. Do you have a System Restore point from before you tried to add the speaker?

System Restore

A Guy

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RELEVANCY SCORE 72.4

Please help, my anti-virus removed a trojan a few days ago, tonight removed a settings changer, computer still not right. I can't download anything, can't save some word documents, everyday tasks are taking forever to accomplish.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:36:02 PM, on 7/6/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\sysWow64\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60195
R1 - HKCU\Software\Microsoft\Internet Explorer&... Read more

A:Removed trojan, removed settings changer, computer still not right

Hi,Please do the following:Please download DDS from either of these linksLINK 1 LINK 2and save it to your desktop.Disable any script blocking protection Double click dds to run the tool. When done, two DDS.txt's will open. Save both reports to your desktop.---------------------------------------------------Please include the contents of the following in your next reply:DDS.txtAttach.txt. NEXTPlease download aswMBR ( 511KB ) to your desktop.Double click the aswMBR.exe icon to run itClick the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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RELEVANCY SCORE 72

This afternoon I used Windows Defender Offline to remove the Aluran Trojan from my laptop. After rebooting, my laptop will not reboot to Windows. I am in a constant loop where I get the BSoD and then it tries to boot again.
 
I have created a search.txt file and frst.txt log file using Farbar. Can somebody help me figure out what I should use for my fixlist.txt file?
 
Thanks,
Sage

A:Removed Trojan Aluran with Windows Defender Offline - Computer will not boot now

edit

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RELEVANCY SCORE 70.4

so what do I do if im member of insiders build 10 was  trying to help with bugs, then got a update which messed up rolling back to 8.1 so had to do fresh install. now I cannot access my previous version on the same serial key I used from before please
fix this issue for those already signed up as windows 10 insiders not fair to those who actually have been apart of helping to find bugs and then update screws it all up. 

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RELEVANCY SCORE 68.4

Can someone please give me some help regarding this?
I can provide screenshots if a volunteer helps.

A:Computer infected with Trojan.Agent, Worm.Agent, Music folders& Aplikasi folders

hi Ambience,
 
Need to see this topic about generating and posting a FRST log. You can start at Step 6
 
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
 
Iam usually only on line once or twice per day so you may not get a response back from me until the following day.

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RELEVANCY SCORE 68

Hi, I have XP and use Malwarebytes Anti-Malware, Super AntiSpyware and Avast Antivirus. My computers been slow for a while now and after updating the program, SEveral trojans came up in Malwarebytes but when I delete them, the computer goes impossibly slow, taking 10 mins to open a program etc. One of these files is called 'kswuyoo' and is in the ARPCache (Add/Remove program cache, not the other ARP cache). When I delete it the same thing happens. I have a HJT log but can't see anything suspiscious on it (I'm no expert though). Any help on this would be greatly appreciated. Below is HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:07:49, on 13/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\... Read more

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RELEVANCY SCORE 68

Hi,Could someone please help me to clean up my machine after MBAM removed Trojan.Agent and Trojan.Vundo.H? MBAM looks like it worked but suspiciously there's a file that was deleted that returned by itself.1. Removed Trojan.Agent using MBAM.Malwarebytes' Anti-Malware 1.35Database version: 1915Windows 5.1.2600 Service Pack 318/04/2009 11:27:45 PMScan type: Full Scan (C:\|)Objects scanned: 142863Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 1Registry Data Items Infected: 0Folders Infected: 0Files Infected: 1Registry Values Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wcayulecugofu (Trojan.Agent) -> Delete on reboot.Files Infected:C:\WINDOWS\unilobakamodeta.dll (Trojan.Agent) -> Delete on reboot.2. Updated MBAMMalwarebytes' Anti-Malware 1.36Database version: 2000Windows 5.1.2600 Service Pack 318/04/2009 11:56:36 PMScan type: Quick ScanObjects scanned: 71077Time elapsed: 2 minute(s), 31 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 1Folders Infected: 0Files Infected: 1Registry Data Items Infected:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: dkblmn.dll -> Not selected for removal.Files Infected:C:\WINDOWS\dkblmn.dll (Trojan.Vundo.H) -&... Read more

A:Clean-up after MBAM removed Trojan.Agent and Trojan.Vundo.H

Hi,Sorry for the delay in responding. Please do this:Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online ScannerNote: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX componentClick Yes, when prompted to install its ActiveX component.(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)The program launches and downloads the latest definition files. Once the files are downloaded click on Next Click on Scan Settings and configure as follows: Scan using the following Anti-Virus database:ExtendedScan Options:Scan Archives
Scan Mail Bases Click OK and, under select a target to scan, select My ComputerWhen the scan is done, in the Scan is completed window (below), any infection is displayed. There is no option to clean/disinfect, however, we need to analyze the information on the report. To obtain the report:Click on: Save Report As (above - red blinking arrow)Next, in the Save as prompt, Save in area, select: DesktopIn the File name area, use KScan, or something similarIn Save as type, click the drop arrow and select: Text file [*.txt] Then, click: Save Please post the Kaspersky... Read more

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RELEVANCY SCORE 68

Hi,I was redirected to this forum by Superbird after posting this topic in the Am I infected? forum. Would appreciate some help to make sure my computer is clean.I noticed my machine slowing down, so I ran MBAM. It removed Trojan.Agent. On a later scan, MBAM then found Trojan.Vundo.H.Registry Data Items Infected:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: dkblmn.dll -> Quarantined and deleted successfully.Files Infected:C:\WINDOWS\dkblmn.dll (Trojan.Vundo.H) -> Delete on reboot.After rebooting, dkblmn.dll wasn't in c:\windows any more. It was in c:\avenger\ (I think MBAM put it there). I deleted dkblmn.dll. After a few hours, I had a look in c:\windows and dkblmn.dll was there again. I checked the registry and the registry entry that MBAM said it deleted (LSA/Notification Packages) was there. I don't notice any bad symptoms on my machine but the reappearance of dkblmn.dll makes me think something is lurking in here.I had a read on this forum that I can send suspicious files to http://www.virustotal.com/. I submitted c:\WINDOWS\dkblmn.dll and several antiviruses said that dkblmn.dll is infected.Antivirus Version Last Update Resulta-squared 4.0.0.101 2009.05.16 Trojan.Win32.Hiloti!IKAhnLab-V3 5.0.0.2 2009.05.15 -AntiVir 7.9.0.168 2009.05.15 TR/Agent.cfuyAntiy-AVL 2.0.3.1 2009.05.... Read more

A:Making sure computer is clean after Trojan.Agent and Trojan.Vundo

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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RELEVANCY SCORE 67.6

So i just bought a completely new computer and purchased Win 10. I downloaded the ISO and installed it to a USB to install. I received an email with a product key, but each time i try and use it, it tells me it's an invalid key for the available ISO.

I'm not the most tech savvy person, but I've built complete systems before for friends and never had this problem. Any help would be greatly appreciated.

A:Fresh 10 install new computer

Exactly which ISO file did you download and where did you download it from?

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RELEVANCY SCORE 67.2

Hey all any help with this would be great. I was without Norton for about a week when I realized somthing was up with my Dell Inspiron 530. All of a sudden I was not able to open IE. I ran Malwarebytes and Spybot and removed the following:Trojan.AgentTrojan.Vundo.HTrojen.VundoTrojen.BHO.HAdware.MyWebSearchAfter that I renewed my Norton and ran another scan which removed Backdoor.Trojan, everthing seems to be OK. But now but I have twice recieved the following error message."pcdrsysinfoprocessor.p5x - Entry Point Not Fount" -"The procedure entry point [email protected]@[email protected]@@[email protected] could not be located in the dynamic like library Common dll."What does this mean and am I safe of all security threats? Thanks in advance for all help!!! Below is my HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:11:58 PM, on 12/6/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI.ACE\CLI.EXEC:\WI... Read more

A:Trojan.Vundo.H , Tojan.BHO, Trojan.Agent Removed...I think?

We apologize for the delay in responding to your request for help. We are volunteer staff at Bleeping Computer and get overwhelmed at times with the large number of users seeking help. We are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate your letting us know. If not, please perform the following steps so we can have a look at the current condition of your computer. If you have not done so, include a description of your problem along with any steps you may have performed so far.When you have completed the steps below, a staff member will review the log and provide instructions for you to get your computer clean and free of malware.Thanks and we apologize for the delay.We need to see current information on what is happening in your computer. Please perform the following scan: Please download DDS by sUBs from one of the following links. Save it to your desktop.DDS.com DDS.scr DDS.pif After downloading the tool: Disconnect from the Internet. Disable all antivirus/anti-spyware protection. If needed, please read How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs. Double click on the DDS icon, allow it to run. Please note: If the scan fails to run, you may have to dis... Read more

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RELEVANCY SCORE 66.8

Hello everyone,
I've been having this problem for months. I running XP home on a 1.3 ghz Athlon XP. Every time i try to burn/rip a dvd, my computer hangs. Other times it hangs transferring files, or just sitting there. I've looked for conflicts and there aren't any. I recently reinstalled XP and the problem is still there. How do i diagnose the problem?

Thanks for anything,
Tom
 

A:Computer hangs on fresh install

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RELEVANCY SCORE 66.8

I was getting BSOD off a fresh install of windows after installing all of my drivers so I did another install. It's been about 2 days and now I just got another BSOD

The computer is brand new i7, 6GB ram, 128GB SSD

Windows x64
Full Retail Version
Reinstalled 2 days ago (but had problem before so i'm guess it may be a driver)

Help would be much appreciated. Thanks

A:BSOD - Fresh Computer/Install

hi bushrop03 and welcome to SF
One of your dumps blames csrss.exe (Client/Server RuntimeSubsystem) which is known to be faked in Spam/Trojan attacks (esp. if it's not in system32 folder). Check your taskmanager if there are 2 or more csrss processes running. Load this and run a full scan, just to be sure

Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

If MBAM doesn't find anything next step:
Learn how to install Windows 7 Service Pack 1 (SP1)
Post back after that and include any new minidumps.

-DG

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RELEVANCY SCORE 66.8

Hi, I'm running Windows XP SP2, freshly installed. I just installed my wireless network card drivers, but it will not let me connect to my network. Whenever I try to connect it gives me the error message, "Cannot renew ip address". I've also tried ipconfig /renew and it says "Unable to contact your dhcp server. Request has timed out." I can connect using an ethernet cable though.

I've also had problems with the browser lagging if i scroll down or move the window. This happens with any other window with any program. I'm beginning to think this is a hardware problem as I just reinstalled windows xp this morning, and I reinstalled it for this very reason.
My computer should not be acting this way as I have a very fast computer.

Some Specs:
OS: Windows XP SP2
Processor: Intel quad-core q660 2.4 ghz
Ram: 2024 mb
Wireless card: Trendnet TEW-443PI A1-1 108 mbps
Graphics card: GeForce 8600GT 256MB PCI Express 16x
 

A:Slow computer after fresh install

Have you tried installing the latest drivers for you're GeForce 8600 GT You say you can access the Net with wired NIC card but the the wireless card?

For your Network problem try this; How to reset Internet Protocol (TCP/IP) in Windows XP
 

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RELEVANCY SCORE 66.8

Ok, I have a new computer that was custom built by a friend and it won't load Windows 7 RC from the cd/dvd drive. We loaded a windows xp 32 bit and it didnt load on the mobo so we wiped it and when we put the windows 7 rc in, it wont allow me to hit the y key to tell it to load. I can enter the bios and play with it all I want, but in that one screen, it will not allow me to load the os. Please help! I've tried a lot of different things, but am eager to hear what you have to say. Please tell me if I need to clarify anything.
 

A:New computer will not install a fresh os after formatting hdd

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RELEVANCY SCORE 66.8

Hi all,

I have formatted and installed Win XP Pro on a computer which has no drivers disk.
The computers motherboard is ASUS P4P 800 Deluxe.
What should I do to get the drivers ?
 

A:Need drivers for computer with fresh install of win xp

Go to asus.com, look up the motherboard drivers there.

Also, find out any other cards you have installed and go to their websites for drivers.

Scorp.
 

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RELEVANCY SCORE 66.8

Hi everyone. I got this all-in-one computer with a touchscreen from my uncle and I installed a fresh copy of Windows 7 for it. The install went great and everything went fine but I did the Windows update thing and after it shutdown and went to restart it took a very long time to boot up. It was stuck on the Windows 7 boot screen for about 5 minutes. It finally booted up but when I clicked on the start button it froze. This computer is basically fresh because I have not installed a single program on it yet. I shut it down via the power button since I could not access the shut down button. On the boot screen it said that Windows did not shutdown correctly and it gave me some options to select. It gave me an option to start Windows normally or start it in safemode and it gave me an option to start with command prompt. Right now it is booting as I type this. I will post a reply to this post if it freezes up on me again. Please someone help me. Thank you. The computer is an HP Touchsmart 320-1030 PC. Thank you everyone in advance.
 
Moderator Edit Moved from Windows 8 forum to a more appropriate forum
Thanks Cat
Roger

A:Computer freezing after fresh install

So it got off of the Windows boot screen and I have posted a picture of the screen it came up with
 
EDIT: ok so the file was too big to upload. I uploaded it to dropbox and made it public. Here is the link:
 
https://www.dropbox.com/s/46e5edy1xajn0zt/IMG_20140802_210816.jpg

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RELEVANCY SCORE 66.8

So my computer came with Windows 8.1 64 Core, I downgraded to Windows 8 Pro 64 Bit with a disc I had and then upgraded to 8.1 Pro. I have all my current drivers installed and the latest Windows updates, since I did this though when I tell the computer to reboot it will start to reboot and when the screen goes black it never comes back up. The power button is lit up as if the computer is on but the screen is still off. I can shutdown and then power up just fine I am just having problems with the "reboot". Any help appreciated.

A:Computer won't reboot after fresh install

Check bios settings about power on after off, or power on after power lost, or things similar along those lines.

If you have more than one monitor (or tv too) - test with only main monitor attached.

Install latest video driver from Intel.com if you didn't specifically install from there yet.

I see everyone on here talk about "fast boot" or "hybrid shutdown" and stuff. I don't know much about it since I don't use 8, but perhaps try disabling that if you still need to try something. I think the actual method that you use to power off or reboot is significant here and there are differences.

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RELEVANCY SCORE 66.8

I just bought a used eMachines for $15 at a garage sale this weekend and the people that had it didn't know much about computers and thought it was broken. Turns out only the DVD burner is broken and it had a ton of viruses and spyware on it. They had no virus protection on the computer either.

These are the specs:
Running Windows XP Home
Intel Celeron 2.70 GHz
40 Gig Hard Drive
256 MB memory
Has onboard graphics and sound

So what I am wanting to do is a fresh install of Windows XP but not from the eMachines recovery disk because I don't have that. I would put a fresh copy of XP on it after reformatting the hard drive.

My question is this; does anyone foresee any problems doing this since it is an eMachines computer? Or will it not matter once I reformat the hard drive and put a fresh install of XP on it? Once I do that XP should find all the drivers, correct?

Any thoughts or advice would be much appreciated! Thanks!
 

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RELEVANCY SCORE 66.8

Internet Explorer was popping up windows, 3 at a time, regardless if I was on the Internet. These popups are continuous, making it almost impossible to do anything. I downloaded and installed Malwarebytes, performed the Quick Scan, and 18 infections were identified. They were quarantined and I deleted them. I then performed a Full Scan and it was clean. However, IE is still launching new windows as quickly as it closes them and placing them at the forefront of everything I do.I was not able get a Gmer log as these popup windows interrupt its process. I tried at least 5 times. Following is my DDS log. I am also including the Malwarebytes log in case that might help as well. Please note that I replaced the user name with [name] in the logs.Many thanks!EDIT: If it helps to know this, when I had Task Manager up to kill IE each time it launched it's trio of windows while Malwarebytes performed its scan, every time the URL it launched with was www.webcrawler.com, and then it redirected to another site. It seemed to be referring to a list of sites as some were repeated..DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 8.0.6001.18702Run by [name] at 17:51:16 on 2011-08-07Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2003.513 [GMT -7:00]..============== Running Processes ===============.C:\Program Files\Fingerprint Sensor\AtService.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.... Read more

A:IE Popups Still Highjacking My Computer, After Removing Trojan.BHO, Trojan.FakeAlert, Trojan.Hiloti, Adware.Agent, Adware.DeepD...

Hello Alda B. Woods and welcome to BC.

Sorry about the delay, do you still need help?

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RELEVANCY SCORE 66.4

Edit: after posting the below info, I ran a full scan using AVG 2012. No issues found?

http://www.bleepingcomputer.com/forums/topic465939.html/page__pid__2814069#entry2814069

AVG Free 2012 detected trojan horse agents that could not be removed per the above thread.

DDS results are below. Attach.txt and ark.txt are attached to this post.
.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by pat at 21:08:26 on 2012-08-21
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2037.1446 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k... Read more

A:Trojan horse agent cannot be removed by

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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RELEVANCY SCORE 66.4

Hey guys,

About a month ago, I started getting BSODs that eventually resulted in Windows refusing to boot around a week ago. A MemTest86+ and reinstall on a new HD later, a pair of my RAM sticks (2x 1GB) were removed as one seemed faulty, leaving the other identical pair inside until replacements can be found.

Everything was running smoothly for a few days until yesterday, I've had 3 BSODs since then. After seemingly fixing my RAM issues, I'm unsure what can now be wrong with it.

I've tried to attach as much useful information as I can. I'll run MemTest86+ overnight and post the results as soon as possible.

Thanks greatly for any help.
Is Windows 7 . . .
- x86 (32-bit) or x64? x64
- the original installed OS on the system? Yes.
- an OEM or full retail version? Full retail version.
- What is the age of system (hardware)? Several years.
- What is the age of OS installation (have you re-installed the OS?) A week.

A:Removed faulty RAM, still BSODing after fresh install

  
Quote: Originally Posted by DanBSOD


Hey guys,

About a month ago, I started getting BSODs that eventually resulted in Windows refusing to boot around a week ago. A MemTest86+ and reinstall on a new HD later, a pair of my RAM sticks (2x 1GB) were removed as one seemed faulty, leaving the other identical pair inside until replacements can be found.

Everything was running smoothly for a few days until yesterday, I've had 3 BSODs since then. After seemingly fixing my RAM issues, I'm unsure what can now be wrong with it.

I've tried to attach as much useful information as I can. I'll run MemTest86+ overnight and post the results as soon as possible.

Thanks greatly for any help.
Is Windows 7 . . .
- x86 (32-bit) or x64? x64
- the original installed OS on the system? Yes.
- an OEM or full retail version? Full retail version.
- What is the age of system (hardware)? Several years.
- What is the age of OS installation (have you re-installed the OS?) A week.




Simple. Your AVG is blamed. I would remove and replace with Microsoft Security Essentials

Download tools and utilities | AVG Worldwide

Virus, Spyware & Malware Protection | Microsoft Security Essentials

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RELEVANCY SCORE 66

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:43:04 PM, on 18/12/2007Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16575)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\RtHDVCpl.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Windows\System32\rundll32.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exeC:\Program Files\Acer\OrbiCam10\OrbiCam.exeC:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exeC:\Program Files\Microsoft Windows OneCare Live\winssnotify.exeC:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exeC:\Program Files\MSN Messenger\msnmsgr.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSv... Read more

A:Computer Infected By Trojan.agent

Hi,Rightclick HijackThis.exe and select to run as an Administrator.Click scan and check next entry in it:O2 - BHO: IE Config Tools - {E780E148-0BAC-4654-81A4-8A649F4D4A90} - C:\Windows\mscfg32.dllMake sure your Internet Explorer is closed!Then hit the "Fix checked" button below.Then reboot.After reboot, navigate to and delete next files if still present:C:\Windows\mscfg32.dll <== don't worry if you can't find this one anymore.C:\Windows\mscfg32.dll.bakPost a new HijackThislog in your next reply.

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RELEVANCY SCORE 66

Hello there!

I am a first time user here at Tech Support Forum. I've come because I need help in cleaning up my infected computer. I used SUPERAntiSpyware to scan the computer and it appears to be infected with several trojans and malware programs. I tried to fix it, but they just keep coming back. When I first turn on my computer, it boots up and then it opens the My Documets folder without me doing anything. Also, every once in a while there's an error about HOSTS and svchost and that they need to close. I've noticed my computer a tad slower so I'm a bit concerned.

If you guys can help me I'd be forever grateful.

Thank you!

=====================================


DDS (Ver_10-03-17.01) - NTFSx86
Run by Hector at 15:26:33.52 on Thu 08/12/2010
Internet Explorer: 8.0.6001.18943 BrowserJavaVersion: 1.6.0_20
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.2046.897 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\W... Read more

A:Help. Trojan.Agent/Gen has infected my computer.

Hello and welcome to Tech Support Forum.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:


1. Rerun DDS and post the fresh DDS and Attach.txt logs in your next post/reply.

2. Delete GMER.exe off of your Computer, then follow the instructions below:

Download and Run Gmer

Please download gmer.zip from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the... Read more

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RELEVANCY SCORE 66

I have Trojan win32.agent.adb on my computer. I have tried removing it with spybot, but on restarting, and scanning with spybot, it appreas again. My computer has froze a few times, minutes after starting it and it is running a bit slower. I am running windows vista, keeping up to date with updates. There is no error message, except when i ran spybot in normal mode, program errors occurs and it even got closed during the scan but i haven't got those messages nor malfunctions of spybot in the last few scans. I would appreciate any assistance with the matter
 

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RELEVANCY SCORE 66

A Trojan agent infected my computer and I can't seem to get rid of it and my computer is being to slow down

Logfile of HijackThis v1.99.1
Scan saved at 9:16:07 PM, on 07/29/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE
C:\Program Files\GRISOFT\AVG Anti-Spyware 7.5\avgas.exe
C:\Program ... Read more

A:Computer Infected With Trojan Agent

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RELEVANCY SCORE 66

Windows7pro/ Dell Dimension 5150 Desktop/ IE11 and Google Chrome Browsers (Chrome is Default)

The above virus was detected by SuperAnti-Spyware (Free) and identified but that program will not clean or quarantine the virus??

I Googled the Title and saw any number of long drawn out procedures provided, so as a long time member of Tech Support Guy, I decided to come to the people that can REALLY help me solve this issue-YOU!!!

I know this Forum is very busy but please respond as soon as someone is available!

I was not displaying any strange activity but the TSG SysInfo will not download so that is probably an issue. I read previously that the virus in many cases will not allow downloads and that seems to be what is happening right now!!!

Thank you,

manofmarin
 

A:Trojan.agent/gen-fakeAV on my computer

Sorry, I forgot to note that Trojan.agent/gen-fakeAV is apparently from a Microsoft program PRO PC CLEANER 2.5.6 by Rainmaker?
 

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RELEVANCY SCORE 66

Referred from here: http://www.bleepingcomputer.com/forums/t/294305/dcom-server-process-launcher-service-terminated/ ~ OBI had a trojan in this computer. I think I have gotten that all cleaned out but now it keeps rebooting every 4-5 minutes unless I boot into the safe mode. I have attached the logs as instructed in the preparation guide. I have run the super antispy ware and malwarebytes programs several times and this is where I found the trojan but apparantly it has messed with something else. Just not sure what to do next. Please help.DDS (Ver_09-12-01.01) - NTFSx86 MINIMAL Run by Mom & Dad at 7:54:38.14 on Sun 02/14/2010Internet Explorer: 8.0.6001.18882Microsoft? Windows Vista? Business 6.0.6002.2.1252.1.1033.18.2037.1582 [GMT -6:00]SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\Explorer.EXEC:\Users\Mom & Dad\Desktop\dds.scrC:\Windows\system32\wbem\wmiprvse.exe============== Pseudo HJT Report ===============uStart Page = hxxp://www.myembarq.com/index.php... Read more

A:Computer keeps rebooting from Trojan.Agent/Gen

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 66

Hello, my name is Evoo, i`m from Latvian, im not very good at english, but i`ll try, so few days ago i jus normaly play games and do my work... today i scan my computer with MBAM and i detected  "Trojan.Agent.CK"  and i deleted, but i`m afraid that im not safe, this is my main work computer and, im youtuber in this computer i have saved all my videos, vlogs. uc.. 
I will big thank you, if you could help me check if my system doing good..
 
 i used that "Avast Crack 9"  ... and now im afraid... that i know all the time i didnt know, that inside are Tojan.Agent.CK but il just opened. 
 
There are my log from scan.
-------------------------------------------
AFTER CLEANING 
--------------------------------------------
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2015.02.24.
Scan Time: 22:00:29
Logfile: iii.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.02.24.06
Rootkit Database: v2015.02.22.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: EVOOHD
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 362742
Time Elapsed: 21 min, 56 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules:... Read more

A:Computer mostly infected with "Trojan.Agent.CK"

Thanks.. for great SUPPORT!  3days after no answer yet.
 
Best Community ever..... (bullbleep)  no one can't help....  Rating down for this website. im leaving.
Try, take care of my pc, myself.
 
 
NOW u can  TC this Topic.!!!

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RELEVANCY SCORE 66

Built everything, got it running, installing XP, it goes to "Starting Windows", the screen blacks out like it's booting up, then boom the 'ol Unmountable_Boot_Volume stop comes up.

I've never had this happen on a new install, I can't get into the recovery console, and I don't know how to disable shadowing. Everything is new, and the HD checks out with scandisk, but that doesn't mean much.

Could this be caused by mis-installed dual channel ram? In the wrong slots or something?
 

A:Solved: Unmountable_Boot_Volume on fresh install on new computer?

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RELEVANCY SCORE 66

alright. so i just reinstalled XP pro on my comp and now all the sudden i cant run itunes with anything else on my comp because it goes insanely slow.
before the xp reinstall i could. Can anyone help?
 

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RELEVANCY SCORE 66

Hi guys, today I have / may upgrade my laptop.
It's basically a laptop swap, so a free upgrade lets say. The upgrade isn't massive, but enough to make me want to do it. (Better graphics card and processor a newer model of an i5 2.5Ghz (Benchmark score marginally better))

Anyway, As the hard drive in my old laptop was a bigger one, I swapped it into this laptop, and then gave the laptop a fresh copy of windows 7. Installed all drivers with the latest ones, and updated windows to its most recent updates.

The only downgrade I have so far is the RAM. I've gone from 8GB to 4GB. I did swap the ram, but apparently this newer laptop wont accept that RAM (I can only assume it has something to do with the Mhz, as the one in this newer laptop is higher. So, If I decide to keep this laptop, I will buy another 4GB stick soon, but I want to see if I can figure out what is going on first.

So basically. This laptop, although supposed to be slightly quicker, seems to be considerably slower.
Quite often, when I click to do things, it takes a while to load. I know it doesn't sound a lot, but I've waited over 15 seconds for certain things to load up, which are normally instant on my old laptop.

I've noticed the fan kick in a bit more often, and puts out more heat than my old laptop, and in task manager, my memory usage is often between 3-3.7GB, even when I'm not doing anything.

Apart from adding the extra RAM, is there any other suggestions or reasons as to why it seems quite a ... Read more

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RELEVANCY SCORE 66

Hi

I recently performed a fresh install of my Os after installing some new hardware and since doing this i have experienced high latency when playing online applications. The latency spike is occurring every few seconds regardless of what actions i am taking on my pc be this Idle , watching a stream or playing a game however it has no effect on the system during most of these and is only noticeable in online gaming.

This is not a micro stutter as i have previously encountered and resolved.

I have attempted to uninstall and re install and update my network drivers repeatedly but have had no noticeable effect , i have updated my motherboard drivers and chipset with again no effect and i have attempted to enable and disable drivers to try and diagnose the cause but have been unable to find anything.

Please find attached a list of all installed drivers found using driverquery


Hardware
Asus pce-n13 802.11n wireless card
Nvidiaa Geforce GTX 960
Msi 970 Gaming motherbaord
AMD FX-4300 quad core

Please let em know if further information is required , and i look forward to hearing back and possibly solving this issue.

A:High Latency after computer fresh install

Are you using Wi-Fi connection? If you are switch to a wired connection and see if that makes any difference. According to your post you are only having the problem on-line.

Have you run the Resplendence Latency Mon program?
Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks

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RELEVANCY SCORE 66

Hey all!

My computer finally came in yesterday, and I threw it all together. Here is the basic rundown:

1 XION Black XION II XON-103 SECC Steel ATX Mid Tower Computer Case 450W Power Supply
1 DFI LP UT nF4 SLI-D Socket 939 NVIDIA nForce4 SLI ATX AMD Motherboard
1 SAPPHIRE 100130SR Radeon X800GTO2 256MB GDDR3 PCI Express x16
1 AMD Athlon 64 3800+ Venice 1GHz FSB Socket 939 Processor
2 CORSAIR ValueSelect 1GB 184-Pin DDR SDRAM DDR 400 (PC 3200)
1 Western Digital 160GB 7200 RPM Serial ATA150 Hard Drive
1 NEC Black IDE/ATAPI DVD Burner Model ND-3550A - OEM

Basically a copy and paste from NewEgg. (Please note, no Floppy drive). Anyways, put it all together, and fire it up. Boots fine, good ole DFI Lanparty logo, yada, yada. Go to BIOS, change the Boot sequence to boot off the CD (for Windows XP Pro SP2), and I start installing it, it then requires a restart to finish setup. It restarts, and I get a wonderful, beautiful BSOD!

Basically (I'm at work, so I can't recall the error message off hand), I got a IRQL_LESS_THAN_EQUAL error. Now, do you think this is an issue of it trying to boot off the floppy even though there isn't one? I'd imagine that this isn't an issue, but it might still be in the BIOS (didn't go back, had to go to work) albeit in a lower boot order since it was properly running off the CD.

Any ideas what needs to be set to remedy this issue? I don't think it's exactly a driver yet (I can't install th... Read more

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RELEVANCY SCORE 66

Starting over...what files can I copy safely from old drive to new one(after Windows is installed and new system is up and running) that will speed up the process...eg. I do not want to reinstall all of my themes, IE favorites, saved documents etc. What can I copy back into the new system to save time.

Would even consider burning the data to a CD...
 

A:Building new computer with fresh install of XP Pro...questions...

I don't know about the themse but if you basically back up everything in your Documents and settings, that will preserve all of your Documents and Favorites.
 

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RELEVANCY SCORE 66

I needed to do a FRESH install. The setup goes fine until the end. I get into the new windows install but as soon as I reboot my computer I just keeps looping a reboot right after post. I have taken out my vid card and am using the on board vid. All thats hooked to the mother board is the main SATA HDD and my DVD drive. Ive taken the RAM out and switched it around and only put one stick in, Ive unplugged all printers and other USB devices. I also am unable to get into safe mode

help please

-Jay

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RELEVANCY SCORE 66

I received some sort of malware onto my computer this morning. I ran my updated malware bytes and it found 5 trojan downloader virus'. I also ran my McAfee scanner and it so far has found nothing. After re-starting my computer I found that it still re-routes me when I am on a website. This is the site that it brings up. http://www.xn-->,-kkagu.com/I have attached the log from my malware. I ran it again and it didn't find anything this time. If someone could give me an idea as to what to do next that would be great! Thank you!............................Malwarebytes' Anti-Malware 1.41Database version: 3267Windows 5.1.2600 Service Pack 312/1/2009 9:17:54 AMmbam-log-2009-12-01 (09-17-54).txtScan type: Full Scan (C:\|)Objects scanned: 244918Time elapsed: 1 hour(s), 33 minute(s), 35 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 1Files Infected: 4Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:C:\Documents and Settings\All Users\Application Data\15264844 (Rogue.Multiple) -> Quarantined and deleted successfully.Files Infected:C:\Documents and Settings\Krista Viglione�... Read more

A:Trojan virus cannot be removed from computer.

That 573.exe was something I had today and it tooks me hours to find. I finally got it with malwarebytes and went into temp files and personally deleted it and then emptied recycle bin. Make sure once you quarantine these, you delete them. Make sure you have the updated malwarebytes and run it after rebooting. Make sure to run it AS SOON as your computer starts. Make sure to go into the following file and delete that 573.exe file, that's the one that is rerouting you. C:\Documents and Settings\Krista Viglione\Local Settings\temp that is where the 573.exe is located. Make sure you have SHOW ALL HIDDEN FILES selected in your computer before you do this. Windows XP and Windows 2003To enable the viewing of Hidden files follow these steps: 1. Close all programs so that you are at your desktop. 2. Double-click on the My Computer icon. 3. Select the Tools menu and click Folder Options. 4. After the new window appears select the View tab. 5. Put a checkmark in the checkbox labeled Display the contents of system folders. 6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders. 7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types. 8. Remove the checkmark from the checkbox labeled Hide protected operating system files. 9. Press the Apply button and then the OK button and shutdown My Computer. 10. Now your computer is configured to show all hidden files.Wi... Read more

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RELEVANCY SCORE 65.6

I ran malware bytes previously and saw that a DLL was in my HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run folder and in C:\windows\ folder. Malwarebytes removes the DLL and reboots the PC. Once rebooted, if i navigate to the key, the dll is gone and the dll is gone from C:. At some point, a different DLL is created and added to the run key/C drive. The information below represents the current DLL. I am not sure what is causing the DLL to be created each time...

The current DLL is
C:\windows\ofutodig.dll
Even though the file was created when I rebooted (and my system time is correct), it has a modified date of 3/8/2007


Please let me know if any other information is needed
Thanks!

======
MalwareBytes Log
======
Malwarebytes' Anti-Malware 1.35
Database version: 1927
Windows 5.1.2600 Service Pack 2

4/1/2009 7:58:18 PM
mbam-log-2009-04-01 (19-58-13).txt

Scan type: Quick Scan
Objects scanned: 66306
Time elapsed: 4 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vfixok (Trojan.Agent) -> No action taken.

Regist... Read more

A:Trojan.Agent DLL (i think) keeps being created on restart after being removed

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 65.6

HI,I recently got infected by Antimalware Doctor on April 29, 2010 and followed all the Bleeping Computer instructions to removing the program. Everything seemed to work fine until yesterday when Mbam discovered a Rootkit Agent in my System 32 Driver folder. My browser then got re-directed and the Windows host process stops working. Now, each time I click on a link in Firefox, it gets re-directed to some ad-page. Also, from time to time, my desktop icons get re-arranged even though I disabled auto arrange...C:\Windows\system32\Drivers\jgtdmehf.sys (Avira also identified this) I scanned the computer in safe mode and Mbam said it would be quarantined after reboot. After reboot, a second scan revealed that it was still there. I then scanned using Avira and received the following note.The file could not be marked for deleting after reboot. Error description: A device attached to the system is not functioning.When i try to manually delete, i get message: Cannot read from the source file or disk.jgtdmehf.sys Date created: 4/29/2010 5:08 PM Size: 804 KB Date modified: 5/2/2010 10:10 AMThe requested security information is either unavailable or can't be displayed.I have run both spybot and rkill and neither found anything. However, from time to time, my Firefox gets re-directed to some ad page, and all of a sudden, my desktop tool bar changes colors and I get this message: Host process for windows services stopped working and was closed A problem caused... Read more

A:Trojan Rootkit Agent Cannot be removed by MBam

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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