Over 1 million tech questions and answers.

Elgato HD 60

Q: Elgato HD 60

My Elgato HD 60 has what i call a glitch no clue what its actually called, but static pops up on the preview screen and it records it like that static and no audio. If you know how to fix that then thank you that would help a lot.

My real question is, is my processor to weak for the capture to work. I have a Intel Pentium CPU G2020 @ 2.90GHz. The system requirements for CPU are 4th generation Intel Core i5 CPU (i5-4xxx or comparable), 2 Ghz or higher, before Turbo Boost.

I really dont know much about computers so i dont know how to figure out almost any of this stuff.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Elgato HD 60

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 46.8

I recently purchased an elgato hd60s capture card. After I set it up it showed that the card required a 3.0 usb port. I then plugged it into a port titles ss, which is a 3.0 usb port. When I went to check my Universal Serial Bus controllers I realized that I dont have 3.0 usb drivers. I dont know much about pcs and was wondering how to get these drivers.
 

Read other answers
RELEVANCY SCORE 46.4

Hi, my son is wanting an elgato and a new laptop or pc and was wondering if anyone could tell me if any of these would be good enough to run it smoothly.
Laptop:
Intel? Celeron? dual core processor
4Gb DDR3 RAM
500Gb hard drive
15.6 inch (1366 x 768) LED-backlit display
Wi-Fi
Webcam
Integrated 802.11 b/g/n Wi-Fi
USB 3.0, USB 2.0, HDMI
2-in-1 card reader
Altec Lansing Speakers
Windows 8 Home Premium
Weight: 2.07kg

Desktop :
Processor- AMD? A4 Processor
Operating System: Windows 8
Screen size: 18.5 inch
Memory: 4Gb
Hard Drive: 500Gb
W 17.3, H 36, D 40 cm.
Weight: 7.9kg

Any help or advise would be greatly appreciated as I'm new to all this
Thanks

A:Laptop or desktop for using elgato

Hi Xdelx, Welcome to PCHF!

To be honest both of those systems seem pretty low end. What is your budget for a new computer?






Here are the general Elgato Game Capture HD System Requirements.

Windows:

? Windows 7, Windows 8 or later
? 2.0 Ghz (or higher) dual core CPU, or 2.0 Ghz (or higher) multi-core i3, i5 or i7 CPU
? Sound card
? 4GB Total Installed RAM (or higher)
? Built-in USB 2.0 port



You should get a computer that is well above the minimum system requirements. You may be able to run the software with either of those systems but not particularly well.

Read other 5 answers
RELEVANCY SCORE 46.4

Hi everyone,
 
I'm new here and hoping to find some help, my PC runs fine without issues untill i try to run elgato software, when i do i get a blue screen of death, always at the same point, it used to work fine untill about a week ago, then one day i opened the program and it crashed, i tried to uninstall and it would crash again, i tried to install afresh and everytime it gets to the same point and then BSOD, the software programme no longer shows up in my apps list, the hardware no longer shows up in OBS either.
I'm at a loss and don't want to do a reboot and start again.
I have attached a file that may shed some light on this issue.
 
Many Thanks Scaloni777

A:BSOD win 10 Elgato issues.

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/If you have Driver Verifier turned on, please turn it off.  To do this, open up verifier.exe and select "Delete existing settings".  Then click on "Finish" and reboot the system for the changes to take effect.If you didn't turn it on, please check it anyway (and let us know).The purpose of Driver Verifier is to cause BSOD's by stressing out the selected drivers. Please search your system for drivers named NTIOLib_X64.sysYou'll find several of them - mostly in an MSI directory in one of the Program Files directories.You'll note that they are associated with different MSI programs (the next level higher in the directory structure).Please uninstall those programs as this driver is known to cause BSOD issues. Analysis:The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:**************************Sat Jul  9 12:35:24.326 2016 (UTC - 4:00)**************************Loading Dump File [C:\Users\john\SysnativeBSODApps\070916-13000-01.dmp]Windows 10 Kernel Version 10586 MP (12 procs) Free x64Built by: 10586.420.amd64fre.th2_release_sec.160527-1834System Uptime:0 days 0:03:36.093*** ERROR: Module load completed but symbols ... Read more

Read other 0 answers
RELEVANCY SCORE 46.4

I have a home made computer. Please note that i did not make it, I am not very tech-y. It has windows xp.
I just bought an Elgato Game Capture HD so i can play video games and put them on youtube.
the Elgato does not support windows xp, it does support windows 7 sp1.
My questions is what can i do?
I have all of the programs that i need on my computer already. I dont really want to spend another some-hundred dollars on a new computer and the programs and whatever else i might need. Just want to know my options. If i need to spend money on a new computer or something, please assist me with what to look for -cheaply. If i need to get a new computer, i would prefer a laptop, though this is not a necessity.
 

A:Elgato game capture hd help

What platform are you playing the game son (PC, xbox, whichever)? Will make a difference to alternatives, depending on what you want to do- bit more detail please, sure we can sort it out for you
 

Read other 3 answers
RELEVANCY SCORE 45.6

Hey, recently I got myself an Elgato HD60 Pro. Without thinking (stupid me), I bought it and found out I have to put it in an I BELIEVE PCI-E 2 slot. But anyways, the slot is directly underneath the slot my GPU is placed. Now, my GPU is pretty big due to the fan meaning it blocks of the slot for my Elgato, meaning I can't plug both my Elgato and my GPU in at the same time.

My GPU doesn't have USB (I've seen a few PCI risers online but they all need USB as far as I understand). Is there a way to - without getting a new motherboard etc - get them both in (I thought of some extension thing for my GPU so I can place my GPU somewhere without directly putting it in the slot)

Sorry if this is messy written, hopefully it's understandable. I have no experience with hardware whatsoever.
 

Read other answers
RELEVANCY SCORE 45.2

I want to know what I need to buy to make it so that my friends can be heard in my xbox one youtube videos.
Help pls what do I need?

Read other answers
RELEVANCY SCORE 45.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8142 Mb
Graphics Card: AMD Radeon HD 6670, -2048 Mb
Hard Drives: C: Total - 1899287 MB, Free - 755587 MB;
Motherboard: Advent, DT2410
Antivirus: Windows Defender, Disabled

Also see here my dxdiag.
Spoiler: dxdiag
------------------
System Information
------------------
Time of this report: 7/26/2016, 00:22:41
Machine name: RYANSDESKTOP
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160630-1736)
Language: English (Regional Setting: English)
System Manufacturer: Advent
System Model: DT2410
BIOS: V3.0B12
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8142MB RAM
Page File: 3143MB used, 6279MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: The file ElgatoVAD.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to g... Read more

A:Help Required with Elgato HD - Gameplay Recording Glitches

Read other 11 answers
RELEVANCY SCORE 44.8

Just today I got an Elgato Game Capture HD so that I could record myself on YouTube playing XBOX 360, XBOX 1 and Retro Game Consoles. I installed the latest version of the Elgato Game Capture software which required me to install Microsoft .NET Framework 4.5 and also required some sort of update for Windows 7. I also downloaded the latest version of the Elgato Game Capture HD Driver. I then opened up the Elgato Game Capture software only to find that it didn't recognize my Elgato Capture device. I went into the Device Manager only to find that there was a yellow ! under the Elgato Game Capture device. I double clicked it to see what the issue was and it gave me the Code 52 error. I tried typing something in CMD to solve the problem but that didn't help. I tried uninstalling and reinstalling the driver but that didn't help. I know that the Device itself is not broken because when a console is hooked up to it then it would show on my HDMI monitor and Retro consoles are included.
Here are some pictures that explain my situation-

 IMG_20151225_183727667.jpg   64.89KB
  0 downloads

 IMG_20151225_183752807.jpg   57.63KB
  0 downloads

 IMG_20151225_183826584.jpg   94.39KB
  0 downloads

 IMG_20151225_183844359.jpg   103.82KB
  0 downloads

 IMG_20151225_184009929.jpg   72.51KB
  0 downloads

 IMG_20151225_184021240.jpg   53.5KB
  0 ... Read more

A:Elgato Game Capture HD Driver Problems Code 52

Update- I used Malwarebytes and Adwcleaner to remove viruses in case that was causing the issue. I also used wisecleaner to clean out my registry and here are the results-

 IMG_20151225_195918695_HDR.jpg   108.55KB
  0 downloads

 IMG_20151225_195928850_HDR.jpg   82.85KB
  0 downloads

 IMG_20151225_195943739_HDR.jpg   130KB
  0 downloads
 IMG_20151225_195957508_HDR.jpg   144.01KB
  0 downloads
Let me know if U have any more suggestions for me as WiseCleaner still hasn't solved my problem yet.

Read other 9 answers
RELEVANCY SCORE 44.8

Whenever I plug in my elgato HD capture device my pc goes to a blue screen. So what happens is I plug my elgato into my computer and open up the elgato software (Game capture HD) And it initializes (I think that is how you spell it) the elgato and 5 seconds later it will crash... I tried to re-install the drivers and the Game capture HD Software but it still does the same thing. Here is a link to a video of my screen when it crashes - 
 
- Stormzeey 

A:Whenever I plug in my elgato HD capture device my pc goes to a blue screen

If anyone could help it would mean a lot!

Read other 1 answers
RELEVANCY SCORE 44.8

I have absolutely no Idea how to fix this,
I recorded some GTA V Xbox One, with my Newly purchase Elgato Game Capture HD.
The only settings I changed is the resolution:
I put it at [email protected] (with allowance to use 60fps or whatever that tick box was).
When fast movements are made in game, when I record for example and I jump and fall off a car roof, as shown in this video I made (https://youtu.be/refYFmQPooc). You see very early on in that video what I am talking about.
Any and all helpful replies are very much appreciated!
Please reply asap

NOTE: Glitch First happens at 24 seconds into the video

Read other answers
RELEVANCY SCORE 44.8

I originally submitted a ticket to Elgato about this issue a few days ago, but was just told that my PC's specs weren't new enough to use this device. The ticket I submitted reads as follows:
 
"Hi. I recently installed an Elgato 4K60 Pro in my PC (replacing my outdated Hauppauge HDPVR60) to record footage at 4K 60FPS OR 1080p60FPS from my Xbox One X and am currently experiencing some serious issues with playback, making the footage that I record almost unwatchable.
 
When attempting to record in any of the given resolutions listed in the drop down menu of the 4K Capture Utility (even 720), the preview window always seems to appear choppy and is constantly stuttering. I first thought that this choppy-ness was just part of the preview window and that the footage would sort of 'work itself out' upon actual playback (opening the file in some sort of media player once I had stopped recording) but I was wrong. After opening the file, I found that the stuttering (along with what looked like the footage was being sped up) was still present, as it was in the preview window. I don't have too much experience with Elgato capture devices as this is my first time purchasing one of your products and am curious, am I doing something wrong? I've installed the correct capture software. I've installed the correct drivers for the 4K60 Pro from the official site. I've tried playing around with various setting configurations within the 4K Capture Utility such as changing the video encod... Read more

Read other answers
RELEVANCY SCORE 44.4

When I'm trying to record something in theater mode it looks good and smooth and hd. But when I record it with Elgato it says "deinterlacing" and after that it looks laggy / crappy / not hd. I need to record good Black Ops 2 material with my ps3 / elgato please help me!

I heard that with ps3 you can get the quality better with some other wires, can someone explain how?

If you need anything else like my settings or computer specs please tell me!

I'm using Mac by the way.

-Maze

Please help!
 

A:Elgato Game Capture Device PROBLEM with Black Ops 2 [HELPME!]

Sounds like a configuration issue in your recording software/configuration.

There is no reason to deinterlace the video as it's a progressive signal (ie: 1080P) and you want to record it as a progressive signal (1080P).

As far as cables go, that device doesn't appear to offer an input options. Looks like you should be using an HDMI cable. For the most part, HDMI cables either work or they don't.
 

Read other 3 answers
RELEVANCY SCORE 39.2

I bought this Elgato capture card yesterday and I've been trying to get it to work. I've updated my driver, and changed the video quality on both of my monitors, along with the profile (quality) on the software but I keep getting this message:

I don't know what it means by "video output format" but I want to be able to record off of it, so thank you in advance if you know how to help me.

http://postimg.org/image/xo9n729c7/
the image link, if you can't see it.
 

A:Elgato Capture Card: Won't capture anythng

I'm not familiar with it. But based on the image, there is no input signal (upper right box - Game Capture HD "no signal").

So the error is likely trying to tell you to change the output video type of whatever you have connected.
 

Read other 1 answers