Over 1 million tech questions and answers.

Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

Q: Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

Hello All! I have just gotten the Lenovo Ideapad 500-15ISK and have been experiencing Hardware Scan Fail within the "Mathematical Operations Test" of my Intel HD Graphics 520. I have checked support and other forums which have addressed this issue, but all these solutions have not worked for me. I read that this is a false positive and that updating the VGA would help, which I have done, but does not fix the solution. Could anyone please help me find a solution to my problem. Thanks.

RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

I had this problem also with my same model 1 week old laptop. Tech support found a different driver on the Intel website that corrected the problem. But, I also am experiencing another odd and random problem that others have discussed which is a pop up window in lower left corner of screen that says the Intel Graphics display stopped working and Windows is trying to repair it.

Read other 9 answers
RELEVANCY SCORE 96.4

*I appreciate this issue has been brought up before, many solutions or possible fixes have been suggested but if I can request this thread isn't redirected to one of those as, for me, they haven't worked.* Ideapad 500-15ISK with Intel HD Graphics 520Windows 10, 64-bit The graphics driver problem which it seems many people have had: I too get the "driver has stopped working and recovered Windows 8.1" message, I also get the screen going black etc. I'm not bothered by the hardware scan fail, I'm happy that that's a false result, but for the graphics card crash there has to be a fix, surely? I've looked at the solutions which point to downloading the drivers 10.18.15.4279 and tried reinstalling these, as linked to by the TIP and various 'solved' threads - it hasn't helped. I've downloaded the same  - driver 10.18.15.4279 - from the Intel site directly, it hasn't worked. I've tried downloading later drivers from the intel site, but they all come up as saying either they are not compatible, or when I go through doing it manually it will start to install and then tell me the best drivers are already installed. I've tried uninstalling the driver and then doing a manual install before restarting the computer, that hasn't helped either. I've trawled the support forums and the net and tried every solution I can find, including all those linked to on previous topics on this issue. There must by now be an answer which works? Rather than linkin... Read more

Read other answers
RELEVANCY SCORE 95.6

Hello,  I have the Y700 Touch-15ISK Laptop (ideapad) which I received as a replacement for my last Lenovo which could not be fixed by Lenovo Support. Since I received this as a replacement, my warranty only lasted a month (the residual from my initial warranty). Now, I have only had it for a few months and it has had many instances of the blue screen of death with my computer suddenly needing a restart. I do not have warranty anymore so I am reaching out to you all. The hardware scan says the Mathmatical Operations Test on my Intel (HD) Graphics 550 card failed. I got the result code: WVC007002-UL7VFK. I could not find any information about this code online.  Through the Lenovo website I tried to update my Intel driver by downloading the one the website recommended for my computer after I entered my Serial # (I think it was Intel VGA) and after it downloaded I got a warning saying: "Error: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit." Regarding the blue screen of death, there have been several different error messages, but the one that comes the most often is "DRIVER_POWER_STATE_FAILURE". The most recent blue screen message was "Stop Code: SYSTEM SERVICE EXCEPTION; What failed: igdkmd64.sys" I am not sure if these problems are related, but it seems the most important issue is the graphics driver since I use a lot o... Read more

Read other answers
RELEVANCY SCORE 95.6

I have lenovo ideapad 310 15isk (non-touch).I just wanted to know that can i attach external graphic card via USB cable with it? Will this system be able to support it?

Read other answers
RELEVANCY SCORE 94.4

Hi, Recently I bought my lenovo 700-15ISK with one of the highest configuration (i7, 16GB RAM) and windows 7.I have huge problem with this computer - it crash 2-3 times per day. When it occure nothing is responding (dislay show some artifacts, noise on audio output) - I'm only able to reset computer by holding power button. It's really annoying because there are days when it doesn't appear and I can't find any common factor of all of this crashes. I'm wondering if I should return computer to seller but I can't afford for delay in my work and I'm trying to figure out what will eliminate or "hide" this problem. Can someone observed similar issue? Maybe this is some driver fault (report  from lenovo solution center attached)?Thans for any sugestions. Regards,Thomas  


























Lenovo Solution Center Log File.pdf ?98 KB

Read other answers
RELEVANCY SCORE 85.2

Hello,  I have an Ideapag y700 (I7-6700HQ; 16GB; NVIDIA GEFORCE GTX 960M 4gb).  i got the laptop in january and for about 2 weeks 3D games worked well (tried with Dragon Age Inquisition and Football Manager 2017).  Then ... everything went wrong... And I could not get the games to open (I got various errors - Blue Screens).  I did however see that the problem is form the Intel graphics (it will not update - it remains with version 20.19.15.4474, even though on the Intel website there are a couple of updates available). I tried some updates but the computer keeps crashing.  Anyone has any clues as to what I can do ?  I'm attaching a dump file from FM 2017 game ...

Read other answers
RELEVANCY SCORE 82.8

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : [email protected]  Thanks.  

Read other answers
RELEVANCY SCORE 77.6

? ???? ????? LENOVO IdeaPad 300-15ISK ???? ?????? ?? ? ? D. ?? ??? ???? C ??????? ????? ???? ?????. ? ???? ?????????? (???? C) ?? ??? ???? ???????????????? ????? ????? C ? D. ????? ?? ??? ???? ???????? ??????? ?????????????? OneKey Recovery ?? ?????? Novo? ?????? ? ????? ??????????, ??? ????? ???? ? ???? ???????? ????? ???????????? ????????.

Read other answers
RELEVANCY SCORE 77.6

Hello, I have and I need help with my laptop, since I bought it does not find drivers, and I can not use him, that when I enter a game or something moves as if an intel core duo, and it does not seem normal, that I do not want to have a computer (that's and i7) to my move so bad, that you can give me and thousand drivers, or even a site with all the drivers that I need them

Read other answers
RELEVANCY SCORE 77.6

Owners of this device, tell please, at you too the display shivers very strongly?I have already the second copy of this laptop and it very much enrages me. Feeling that in few months it generally will cease to keep on loops.

Read other answers
RELEVANCY SCORE 77.6
A:I want to put an M.2 ssd on a Lenovo Ideapad 500 15ISK

Is that possible? 

Read other 1 answers
RELEVANCY SCORE 77.6

Hi, I just bought the ideapad 300-15isk and I pushed the button to open it for the first time, but nothing happens, I am stucked with a black screen. Can someone help me with this issue? Thanks!

A:Lenovo ideapad 300-15isk

HiI'm also ideapad 30015isk user and I think that we can have similar problem (https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/New-ideapad-300-15isk/m-p/3417305/highl...) try to plug in ac adaptor write us what hapened.Good luck

Read other 1 answers
RELEVANCY SCORE 77.6

 lenovo settings stopped working.erro 0x803F8001 what do i do?

Read other answers
RELEVANCY SCORE 76.8

Hello Guys and hello Lenovo , When will coming BIOS update ? , or How I Disable GPU temperature limit ?  Problem is this = Nvidia GPU throttling at 61 degress and We have FPS drops in all games.  GPU Frequency drop 1006 mhz to 405 mhz

Read other answers
RELEVANCY SCORE 76.8

I bought a corsair memory CMSO8GX31A1333C9 and I wonder if it works in this notebook?

Read other answers
RELEVANCY SCORE 76.8

Hello Lenovo Community!  I'm a proud owner of a Lenovo IdeaPad 700-15ISK. I like this laptop alot, even though I only got it a week ago. There is a problem, however. My touchpad is "jumping" at specific time intervals (approx. at a 3 second interval). The "lag" doesn't last more than 0.5 milliseconds, but it's really, really annoying. I tried uninstalling, reinstalling the Synaptics touchpad drivers (I use Windows 10). I tried the ones from Lenovo Support, then the generic ones. I also tried disabling PalmCheck. It didn't work. I tried disabling Realtek Audio Manager, as some people on these forums had a problem with the audio driver causing some kind of conflict, on other laptop models. But that did not work either. Then I installed Ubuntu, and the problem still persisted. I have this annoying touchpad problem even in boot menus! (like Windows/Ubuntu menus, before installing the OS).I opened up a program, which is incorporated into the Synaptics Driver on Windows, called MoodPad, which basically draws a line when you swipe your finger across the touchpad surface. I noticed there are gaps inbetween. I posted some photos to make things more clear. The intervals are fixed, no matter if you swipe the finger across or not. For instance, if you happen to swipe it 2 seconds after the previous "lag" had occured, the next one will occur after 1 second (there is a 3 second interval, as I said before), and so on. Here are the photos from MoodPad. The red circles rep... Read more

Read other answers
RELEVANCY SCORE 76.8

Hi all I want to replace my current HDD which has a capacity of 1TB with an SSD, preferably of the same capacity as I'm hoping I can just clone the drive before swapping it into my laptop. Which SSD's are compatible with the laptop?Are there any restrictions when it comes to the capacity of the SSD? Thanks

Read other answers
RELEVANCY SCORE 76.8

My battery seems to charge very slowly when connected to AC and when I unplug I lose power in less than 20 minutes and the diagnostic says battery is in "Fair" condition and only charging at 41.38% of its original full charge capacity.  When I called customer service since I am still under warranty, they just said I could send in the laptop for repair which takes about 7 business days or go to a Best Buy for the GeekSquad to repair.  I went to Best Buy, but the Geek Squad said they would have to send it off for 13 days so none of this was helpful as this is my only laptop and I need it daily so to send it off for 7 business days would be difficult.  Are there any other options for repair that reduce the time significantly?  I can't believe Lenovo doesn't offer overnight shipping to expedite the process  

Read other answers
RELEVANCY SCORE 76.8

Hi, Last week I bought Lenovo Ideapad 700-15ISK. Today I plugged in second monitor but Windows 10 does not detect it.I have upgraded all drivers.  Moreover when I run laptop I see the logo "Lenovo" on both monitors and when I am in the bios setings I also have display on both monitors. I used DVI -> HDMI cable and my monitos is Samsung SyncMaster P2270 Do you have any idea how can I solve this problem?

Read other answers
RELEVANCY SCORE 76.8

The battery is charged in full capacity for up to 1.5 hours , and fast draining..  maybe there is a big discharge rate - its about 15 000 mW,   battery life os 1,5-2h , its normal for 5 month notebook ?

Read other answers
RELEVANCY SCORE 76.8

Since I opened the box I have had problems with this laptop.  I have seen a lot of people posting issues relating to the video card error - Lenovo has posted a driver solution for some models, but it has not fixed mine yet.  Aside from this error and the diagnostic failing, apps are constantly crashing, screen flashing non-stop on certain websites or doing certain functions, screen blackout, etc.  Hoping this is all related to the video card error and not some additional problem.  Anyone else having these problems?  Any timeline on the fix?  I have been trying to be patient but it's getting increasingly frustrating... especially with a $1000 brand new laptop...

A:Lenovo Ideapad 500-15ISK problems!

I know what you mean... very disappointed as well.

Read other 9 answers
RELEVANCY SCORE 76.8

So i have this laptop, its great and all really, but my only problem is that sometimes the hinge gets stuck and i have to use a bit more force to close it after use and it makes a cracking sound, does anyone have the same problem ?

Read other answers
RELEVANCY SCORE 76.8

I have an issue thats constantly happening, the 3.5mm  socket doesn't work when i remove the headphones or the speakers and put it back again, until i restart the laptop then it comes back to life again until i remove it and its dead again.any help please ?

Read other answers
RELEVANCY SCORE 76.8

So I bought  Lenovo Ideapad 700-15isk with GTX 950M 2GB DDR3 a couple weeks ago and whenever I try to play a game (any game, even from year 2009), my GPU starts overheating and when it reaches ~83C, it automatically downclocks itself to 405mhz. I tried to install drivers from scratch, both from OM and from Nvidia, and that didn't help me. I've also gone through a clean installation of Win 10, that didn't help either.Any help would be greatly appreciated.  

Read other answers
RELEVANCY SCORE 76.8

I just got my Lenovo Ideapad 700-15isk on the mail today, bought it with freedos (I already have a retail w10 license I want to transfer to it). Last night I prepared my bootable w10 usb and tested it on my old laptop to verify it works. No problem. I can't get it to work on the Lenovo, no matter what Bios settings I choose. I don't really mind if it's UEFI or Legacy at this point, I'm reinstalling next week when I get my new ssd disk, I just want to be able to get windows in for now. My usb stick is formatted as fat32, with windows 10 64-bit, I got the ISO using the media creation tool from Microsoft, and put it into the usb with rufus. At first, I was getting a winload.efi error (with either uefi, legacy, legacy first, uefi first and all variations you can think of). I redid the usb, this time just mounting the ISO file and copying the files manually. Now I'm getting winload.exe file might be damaged or missing. The mystifying thing is that the installer boots just fine on my old asus laptop. It's been years since the last time I did this, so I'm probably missing something obvious. Can anybody guide me on how to get the windows install screen to come up on this machine? Thank you in advance. 

Read other answers
RELEVANCY SCORE 76.8

Hello, I just purchased a Lenovo IdeaPad 110-15ISK and the volume is very low.  I have done the following:- Install the audio drivers.- Augmented the volume to 100% by holding FN+F3.- Augmented the volume to 100% in the Windows audio settings.- Disabled the audio enhancements. If I can't do anything else, this is very disappointing. My phone's speakers play louder than this laptop, this is ridiculous. So please, tell me there are solutions and that these speakers can actually play louder than what it is right now for me. Because right now I am about to return this laptop and go with another company. I know this is a cheap laptop, but I would still expect better because a speaker from the dollar store plays louder than this laptop. The sound is especially low on Netflix, and this is one of the reason this laptop was bought. It is a bit better on YouTube, but it's still disappointing. I tried running the Windows 10 Netflix app or running Netflix from a browser, either way, the audio is low.

Read other answers
RELEVANCY SCORE 76.8

HI there   Can anyone tell me to dissamble and take the casing off this laptop? I can't find any instructions anywhere and have been looking to get at the cmos. Any help you have is greatly appreciated 

Read other answers
RELEVANCY SCORE 76.8

I'm planning to buy M.2 SSD but I don't know which size this model supports.It's Lenovo ideapad 700 15ISK.If anyone knows the exact size of M.2 SSD slot, please help me out! Thanks mates!

Read other answers
RELEVANCY SCORE 76.8

I did a crucial.com system scan and they said i can upgrade my ram to 20gb. is this really true? i figured the max is usualy 16 for a laptop like this but if it is really 20gb then that's cool. Can someone confrim? Edit: here is the link of my system scan =) http://www.crucial.com/usa/en/scanview/CF0526A131D926C3

Read other answers
RELEVANCY SCORE 76.8

My 7 Mo's old lenovo just stopped booting up all of a sudden yesterday. My IT guy  ran 15 hours of diagnostics and still can't tell if it is hardware or software related. He says to send it to lenovo  for service. I really want my hard drive data now. Has anyone had this problem saying "recovery.   Your PLC needs to be repaired" And the machine won't  boot up so no way to access anything in machine or on Internet. Any suggestions? I am never going to buy lenovo again. Bill


























IMG_0047.PNG ?3078 KB

Read other answers
RELEVANCY SCORE 76.8

Hi all, Does anyone know how to disable the Fn keys so that F1-F12 work normally (ie. without turning up/downthe volume, locking the touchpad, etc)? Is there a way to do this without accessing the Bios? Thanks a lot in advance.

A:Lenovo IdeaPad 700 15ISK Fn Keys

Hi CivilZombie, 
 
Greetings.
 
Here are some articles that describe steps to try :
 
How to configure the function keys to not require use of the Fn key in Windows 8.1/10
 
Within Windows:
how to disable hot keys in Lenovo ideapad
 
Update us how it works for you.
 
Regards

Read other 1 answers
RELEVANCY SCORE 76.8

Hello, my name is Andrew, I have a problem, my laptop moves very hard but do not know why I installed all the drivers and nothing I have two video cards, and that integrated features 1 GB(Intel Graphics 520) and that dedicated had 2 GB (nvidia geforce 920MX) and i want to set this thing on that dedicated you tell me how? I think that id I do laptop to move only on a video card that is that dedicated a moving better so I think I can instead tell me how? Thank You 

Read other answers
RELEVANCY SCORE 76.8

My 7 Mo's old lenovo just stopped booting up all of a sudden yesterday. My IT guy  ran 15 hours of diagnostics and still can't tell if it is hardware or software related. He says to send it to lenovo  for service. I really want my hard drive data now. Has anyone had this problem saying "recovery.   Your PLC needs to be repaired" And the machine won't  boot up so no way to access anything in machine or on Internet. Any suggestions? I am never going to buy lenovo again. Bill


























IMG_0047.PNG ?3078 KB

A:Lenovo IdeaPad 700-15ISK Won't boot up

If that is a recent photo of you laptop in the BIOS, then that is a very good indication that the error is probably NOT hardware related, so sending it in to Lenovo would likely not resolve your problem.     Furthermore, the error you are seeing displayed is coming from the Window Operating system, and indicates that some important system files needed for Windows to start up properly are either missing or corrupted.     Typically such errors are not fatal, and can repaired or restored fairly easily by running Startup Repair, System Restore or running other recovery tools from within Window's Recovery Environment.  The last resort would be to backup any data you have stored on the SSD, and then Reset Windows to the default state or resetting the system to the factory default sate, all of which your IT person should be able to do. The error message usually would contain more information than just "Recovery  Your PLC needs to be repaired", so any additional 0x00000??? error codes or information you can provide would help direct you in the right direction.  Best of Luck, 

Read other 3 answers
RELEVANCY SCORE 76

Just purchased one of these machines and want to add an SSD.  Would the following SSD be compatible? I saw the recommended list in the user manual but the price on those are kind of steep. https://www.amazon.com/Transcend-128GB-MTS800-Solid-TS128GMTS800/dp/B00KLTPURI http://www.newegg.com/Product/Product.aspx?Item=N82E16820249076

Read other answers
RELEVANCY SCORE 76

Hi, I brought this notebook about 2 weeks ago and since then I'm having this performance issue; when its conected to the charger I get like 100+ FPS on CS:GO and when its on off the charger it gets like ~30 FPS in the same game. I already configured for maximum performance in the battery but it did not help, I restored the notebook but it did nothing. What can I do to solve this?

Read other answers
RELEVANCY SCORE 76

Owners of this device, tell please, at you too the display shivers very strongly?I have already the second copy of this laptop and it very much enrages me. Feeling that in few months it generally will cease to keep on loops.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.

A:Lenovo ideapad 310-15isk - Display issue

Hi, Den ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
While on AC power, Desktop>Right Click>Properties>Settings>Advanced>Monitor. Here, under Monitor settings, set the Screen Refresh Rate to 50 Hertz. After applying these settings, the blinking problem gets fixed.
Did you check in safe mode? Also, check if issue persist in external display.
 
Update us how it goes.
 
 
 
 
Regards,         
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Read other 1 answers
RELEVANCY SCORE 76

My Laptop startup has become very slow..It is taking too much time to boot.I have removed useless startups.I don't know what to do.Could anyone help me?

Read other answers
RELEVANCY SCORE 76

I have Ideapad 310 15ISK (non-touch).Sometime, (3 outof 5) system does not start properly. It hangs while using it, sound doesn't come properly.I can't even listen songs properly I'm facing this from the start. I went to lenovo center, they said it's the window problem. It's more then 1 year now but this problem still not solved.

Read other answers
RELEVANCY SCORE 76

I'm having some lag with my touchpad, about every 3 seconds. Searched around about this problem and did some updates on the driver.
 
Even did a factory reset, but same problem.
 
Anyone having similar problem and fixed it?
Read somewhere that it may have something to do with the Realtek HD audio software/driver??
 
Using external mouse for the most, but would be nice to have the option to use a functional touchpad from time to time.
 
-icui2i-
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved to proper forum.
 

A:Lenovo Ideapad Y700-15ISK - touchpad lag

Have you seen this thread?http://www.tenforums.com/drivers-hardware/14107-windows-10-mouse-lagging.htmlThis guy claims that disabling start at boot of Realtek application called FMAPP.exe solved the problem. A lot of people in this thread say that it solved their issue. Can you check if it solves your problem? Let me know when you find out.

Read other 2 answers
RELEVANCY SCORE 76

I recently bought a M.2 SSD and I want to use it as a cache drive. Intels RST requires AHCI mode, I was under the assumption that I was already in AHCI mode but my inability to create any raid volumes through the disk management or have my drives recognized by the RST app says otherwise. There is no option to change my mode from IDE to AHCI in BIOS due to it being locked. How can I work around this?

A:Lenovo ideapad Y700-15ISK how to put into AHCI

Look in the device manager under IDE ATA/ATAPI Controller, it should say Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller. For your second part of your question, you need at least 2 disk with unallocated areas to make a RAID array. But, saying that I would never setup a software RAID (ie windows) array and the BIOS doesnt support a hardware RAID

Read other 4 answers
RELEVANCY SCORE 76

Hi! As of yesterday, all three of my USB ports malfunctioned, and whenever I plug in anything new it says "USB device not recognised, The last USB device you connected to this computer malfunctioned, and Windows does not recognise it".  It also shows "Unknown USB Device (Device Descriptor Request Failed)" with a yellow exclamation mark and "Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed" in Device Manager. There's definitely power coming from the USB ports, just they don't respond to anything I plug in, such as my mouse. I've tried everything I can find online about the error, except updating my BIOS.  However, the BIOS that pcsupport.lenovo.com suggests for my laptop also gives me the warning message "This BIOS is only for Lenovo ideapad 310/510 - 14/15ISK(with touch).  Are you sure you want to update this BIOS on this machine?"  As I don't have a touchscreen, I'm not 100% sure it's the right one.  If anyone could please let me know which BIOS update I should install, or (even better) how to fix my USB issue, that would be fantastic.  Thank you!

Read other answers
RELEVANCY SCORE 76

I have upgraded my lenovo ideapad 510-15isk from 8gb ram to 12gb ram and the laptop origanaly said installed memory (RAM) 12.00 GB (11.9 GB usable) now after 4 days it says installed memory (RAM) 4.00 GB (3.88 GB usable)  how can I fix this I have tryed reseting the laptop and reinserting the new 8gb ram stick and swaping back to the origanal 4gb ram stick but nothing has worked and also cpu-z recognises the 8GB ram stick But I just cant use it.

Read other answers
RELEVANCY SCORE 76

Just bought the above laptop a couple of weeks ago, and beginning to get things setup on the machine. This is my first Lenovo machine, so I hope it turns out to be a good choice. I usually resize my drives on a new machine to have a C drive, a D drive for data and documents, and a M drive for all media files. I find that using the disk management tool in windows usually suffices for this purpose, but for this new machine, the existing partition seemed a bit different. (see attached image) Also, reading on these forums, I found many posts about One Key Reocvery not working after said partitioning is done. Have attached the current partition setup as it came from Lenovo. I find Lenovo's sizing of the C drive pretty unusual in that I would like to store data on a drive other than C. I am afraid that any attempts to resize or shrink the partition will result in OKR not working in the future, or other such issues. Also, the D drive has Lenovo drivers, which I can backup and possibly move into another folder, but is there any issue that might occur if I delete this to create the drives according to the partitioning I desire? In short, what is the best way to ensure that the OKR is not affected while allowing me to partition the C drive as per my needs.  

Read other answers