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Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

Q: Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

Hello All! I have just gotten the Lenovo Ideapad 500-15ISK and have been experiencing Hardware Scan Fail within the "Mathematical Operations Test" of my Intel HD Graphics 520. I have checked support and other forums which have addressed this issue, but all these solutions have not worked for me. I read that this is a false positive and that updating the VGA would help, which I have done, but does not fix the solution. Could anyone please help me find a solution to my problem. Thanks.

RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo Ideapad 500-15ISK Intel HD Graphics 520 Har...

I had this problem also with my same model 1 week old laptop. Tech support found a different driver on the Intel website that corrected the problem. But, I also am experiencing another odd and random problem that others have discussed which is a pop up window in lower left corner of screen that says the Intel Graphics display stopped working and Windows is trying to repair it.

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RELEVANCY SCORE 97.6

*I appreciate this issue has been brought up before, many solutions or possible fixes have been suggested but if I can request this thread isn't redirected to one of those as, for me, they haven't worked.* Ideapad 500-15ISK with Intel HD Graphics 520Windows 10, 64-bit The graphics driver problem which it seems many people have had: I too get the "driver has stopped working and recovered Windows 8.1" message, I also get the screen going black etc. I'm not bothered by the hardware scan fail, I'm happy that that's a false result, but for the graphics card crash there has to be a fix, surely? I've looked at the solutions which point to downloading the drivers 10.18.15.4279 and tried reinstalling these, as linked to by the TIP and various 'solved' threads - it hasn't helped. I've downloaded the same  - driver 10.18.15.4279 - from the Intel site directly, it hasn't worked. I've tried downloading later drivers from the intel site, but they all come up as saying either they are not compatible, or when I go through doing it manually it will start to install and then tell me the best drivers are already installed. I've tried uninstalling the driver and then doing a manual install before restarting the computer, that hasn't helped either. I've trawled the support forums and the net and tried every solution I can find, including all those linked to on previous topics on this issue. There must by now be an answer which works? Rather than linkin... Read more

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RELEVANCY SCORE 96.4

Hello,  I have the Y700 Touch-15ISK Laptop (ideapad) which I received as a replacement for my last Lenovo which could not be fixed by Lenovo Support. Since I received this as a replacement, my warranty only lasted a month (the residual from my initial warranty). Now, I have only had it for a few months and it has had many instances of the blue screen of death with my computer suddenly needing a restart. I do not have warranty anymore so I am reaching out to you all. The hardware scan says the Mathmatical Operations Test on my Intel (HD) Graphics 550 card failed. I got the result code: WVC007002-UL7VFK. I could not find any information about this code online.  Through the Lenovo website I tried to update my Intel driver by downloading the one the website recommended for my computer after I entered my Serial # (I think it was Intel VGA) and after it downloaded I got a warning saying: "Error: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit." Regarding the blue screen of death, there have been several different error messages, but the one that comes the most often is "DRIVER_POWER_STATE_FAILURE". The most recent blue screen message was "Stop Code: SYSTEM SERVICE EXCEPTION; What failed: igdkmd64.sys" I am not sure if these problems are related, but it seems the most important issue is the graphics driver since I use a lot o... Read more

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RELEVANCY SCORE 95.6

Hi, Recently I bought my lenovo 700-15ISK with one of the highest configuration (i7, 16GB RAM) and windows 7.I have huge problem with this computer - it crash 2-3 times per day. When it occure nothing is responding (dislay show some artifacts, noise on audio output) - I'm only able to reset computer by holding power button. It's really annoying because there are days when it doesn't appear and I can't find any common factor of all of this crashes. I'm wondering if I should return computer to seller but I can't afford for delay in my work and I'm trying to figure out what will eliminate or "hide" this problem. Can someone observed similar issue? Maybe this is some driver fault (report  from lenovo solution center attached)?Thans for any sugestions. Regards,Thomas  


























Lenovo Solution Center Log File.pdf ?98 KB

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RELEVANCY SCORE 86

Hello,  I have an Ideapag y700 (I7-6700HQ; 16GB; NVIDIA GEFORCE GTX 960M 4gb).  i got the laptop in january and for about 2 weeks 3D games worked well (tried with Dragon Age Inquisition and Football Manager 2017).  Then ... everything went wrong... And I could not get the games to open (I got various errors - Blue Screens).  I did however see that the problem is form the Intel graphics (it will not update - it remains with version 20.19.15.4474, even though on the Intel website there are a couple of updates available). I tried some updates but the computer keeps crashing.  Anyone has any clues as to what I can do ?  I'm attaching a dump file from FM 2017 game ...

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RELEVANCY SCORE 84.4

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : jagadeeshnekkalapudi9@gmail.com.  Thanks.  

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RELEVANCY SCORE 78.8

Hi, I just bought the ideapad 300-15isk and I pushed the button to open it for the first time, but nothing happens, I am stucked with a black screen. Can someone help me with this issue? Thanks!

A:Lenovo ideapad 300-15isk

HiI'm also ideapad 30015isk user and I think that we can have similar problem (https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/New-ideapad-300-15isk/m-p/3417305/highl...) try to plug in ac adaptor write us what hapened.Good luck

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RELEVANCY SCORE 78.8
A:I want to put an M.2 ssd on a Lenovo Ideapad 500 15ISK

Is that possible? 

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RELEVANCY SCORE 78.8

Owners of this device, tell please, at you too the display shivers very strongly?I have already the second copy of this laptop and it very much enrages me. Feeling that in few months it generally will cease to keep on loops.

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RELEVANCY SCORE 78.8

Hello, I have and I need help with my laptop, since I bought it does not find drivers, and I can not use him, that when I enter a game or something moves as if an intel core duo, and it does not seem normal, that I do not want to have a computer (that's and i7) to my move so bad, that you can give me and thousand drivers, or even a site with all the drivers that I need them

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RELEVANCY SCORE 78.8

? ???? ????? LENOVO IdeaPad 300-15ISK ???? ?????? ?? ? ? D. ?? ??? ???? C ??????? ????? ???? ?????. ? ???? ?????????? (???? C) ?? ??? ???? ???????????????? ????? ????? C ? D. ????? ?? ??? ???? ???????? ??????? ?????????????? OneKey Recovery ?? ?????? Novo? ?????? ? ????? ??????????, ??? ????? ???? ? ???? ???????? ????? ???????????? ????????.

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RELEVANCY SCORE 78

I bought a corsair memory CMSO8GX31A1333C9 and I wonder if it works in this notebook?

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RELEVANCY SCORE 78

Since I opened the box I have had problems with this laptop.  I have seen a lot of people posting issues relating to the video card error - Lenovo has posted a driver solution for some models, but it has not fixed mine yet.  Aside from this error and the diagnostic failing, apps are constantly crashing, screen flashing non-stop on certain websites or doing certain functions, screen blackout, etc.  Hoping this is all related to the video card error and not some additional problem.  Anyone else having these problems?  Any timeline on the fix?  I have been trying to be patient but it's getting increasingly frustrating... especially with a $1000 brand new laptop...

A:Lenovo Ideapad 500-15ISK problems!

I know what you mean... very disappointed as well.

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RELEVANCY SCORE 78

I did a crucial.com system scan and they said i can upgrade my ram to 20gb. is this really true? i figured the max is usualy 16 for a laptop like this but if it is really 20gb then that's cool. Can someone confrim? Edit: here is the link of my system scan =) http://www.crucial.com/usa/en/scanview/CF0526A131D926C3

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RELEVANCY SCORE 78

I just got my Lenovo Ideapad 700-15isk on the mail today, bought it with freedos (I already have a retail w10 license I want to transfer to it). Last night I prepared my bootable w10 usb and tested it on my old laptop to verify it works. No problem. I can't get it to work on the Lenovo, no matter what Bios settings I choose. I don't really mind if it's UEFI or Legacy at this point, I'm reinstalling next week when I get my new ssd disk, I just want to be able to get windows in for now. My usb stick is formatted as fat32, with windows 10 64-bit, I got the ISO using the media creation tool from Microsoft, and put it into the usb with rufus. At first, I was getting a winload.efi error (with either uefi, legacy, legacy first, uefi first and all variations you can think of). I redid the usb, this time just mounting the ISO file and copying the files manually. Now I'm getting winload.exe file might be damaged or missing. The mystifying thing is that the installer boots just fine on my old asus laptop. It's been years since the last time I did this, so I'm probably missing something obvious. Can anybody guide me on how to get the windows install screen to come up on this machine? Thank you in advance. 

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RELEVANCY SCORE 78

So i have this laptop, its great and all really, but my only problem is that sometimes the hinge gets stuck and i have to use a bit more force to close it after use and it makes a cracking sound, does anyone have the same problem ?

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RELEVANCY SCORE 78

I have an issue thats constantly happening, the 3.5mm  socket doesn't work when i remove the headphones or the speakers and put it back again, until i restart the laptop then it comes back to life again until i remove it and its dead again.any help please ?

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RELEVANCY SCORE 78

Hello, my name is Andrew, I have a problem, my laptop moves very hard but do not know why I installed all the drivers and nothing I have two video cards, and that integrated features 1 GB(Intel Graphics 520) and that dedicated had 2 GB (nvidia geforce 920MX) and i want to set this thing on that dedicated you tell me how? I think that id I do laptop to move only on a video card that is that dedicated a moving better so I think I can instead tell me how? Thank You 

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RELEVANCY SCORE 78

HI there   Can anyone tell me to dissamble and take the casing off this laptop? I can't find any instructions anywhere and have been looking to get at the cmos. Any help you have is greatly appreciated 

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RELEVANCY SCORE 78

Hi, Last week I bought Lenovo Ideapad 700-15ISK. Today I plugged in second monitor but Windows 10 does not detect it.I have upgraded all drivers.  Moreover when I run laptop I see the logo "Lenovo" on both monitors and when I am in the bios setings I also have display on both monitors. I used DVI -> HDMI cable and my monitos is Samsung SyncMaster P2270 Do you have any idea how can I solve this problem?

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RELEVANCY SCORE 78

Hi all I want to replace my current HDD which has a capacity of 1TB with an SSD, preferably of the same capacity as I'm hoping I can just clone the drive before swapping it into my laptop. Which SSD's are compatible with the laptop?Are there any restrictions when it comes to the capacity of the SSD? Thanks

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RELEVANCY SCORE 78

My 7 Mo's old lenovo just stopped booting up all of a sudden yesterday. My IT guy  ran 15 hours of diagnostics and still can't tell if it is hardware or software related. He says to send it to lenovo  for service. I really want my hard drive data now. Has anyone had this problem saying "recovery.   Your PLC needs to be repaired" And the machine won't  boot up so no way to access anything in machine or on Internet. Any suggestions? I am never going to buy lenovo again. Bill


























IMG_0047.PNG ?3078 KB

A:Lenovo IdeaPad 700-15ISK Won't boot up

If that is a recent photo of you laptop in the BIOS, then that is a very good indication that the error is probably NOT hardware related, so sending it in to Lenovo would likely not resolve your problem.     Furthermore, the error you are seeing displayed is coming from the Window Operating system, and indicates that some important system files needed for Windows to start up properly are either missing or corrupted.     Typically such errors are not fatal, and can repaired or restored fairly easily by running Startup Repair, System Restore or running other recovery tools from within Window's Recovery Environment.  The last resort would be to backup any data you have stored on the SSD, and then Reset Windows to the default state or resetting the system to the factory default sate, all of which your IT person should be able to do. The error message usually would contain more information than just "Recovery  Your PLC needs to be repaired", so any additional 0x00000??? error codes or information you can provide would help direct you in the right direction.  Best of Luck, 

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RELEVANCY SCORE 78

My battery seems to charge very slowly when connected to AC and when I unplug I lose power in less than 20 minutes and the diagnostic says battery is in "Fair" condition and only charging at 41.38% of its original full charge capacity.  When I called customer service since I am still under warranty, they just said I could send in the laptop for repair which takes about 7 business days or go to a Best Buy for the GeekSquad to repair.  I went to Best Buy, but the Geek Squad said they would have to send it off for 13 days so none of this was helpful as this is my only laptop and I need it daily so to send it off for 7 business days would be difficult.  Are there any other options for repair that reduce the time significantly?  I can't believe Lenovo doesn't offer overnight shipping to expedite the process  

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RELEVANCY SCORE 78

So I bought  Lenovo Ideapad 700-15isk with GTX 950M 2GB DDR3 a couple weeks ago and whenever I try to play a game (any game, even from year 2009), my GPU starts overheating and when it reaches ~83C, it automatically downclocks itself to 405mhz. I tried to install drivers from scratch, both from OM and from Nvidia, and that didn't help me. I've also gone through a clean installation of Win 10, that didn't help either.Any help would be greatly appreciated.  

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RELEVANCY SCORE 78

Hello Lenovo Community!  I'm a proud owner of a Lenovo IdeaPad 700-15ISK. I like this laptop alot, even though I only got it a week ago. There is a problem, however. My touchpad is "jumping" at specific time intervals (approx. at a 3 second interval). The "lag" doesn't last more than 0.5 milliseconds, but it's really, really annoying. I tried uninstalling, reinstalling the Synaptics touchpad drivers (I use Windows 10). I tried the ones from Lenovo Support, then the generic ones. I also tried disabling PalmCheck. It didn't work. I tried disabling Realtek Audio Manager, as some people on these forums had a problem with the audio driver causing some kind of conflict, on other laptop models. But that did not work either. Then I installed Ubuntu, and the problem still persisted. I have this annoying touchpad problem even in boot menus! (like Windows/Ubuntu menus, before installing the OS).I opened up a program, which is incorporated into the Synaptics Driver on Windows, called MoodPad, which basically draws a line when you swipe your finger across the touchpad surface. I noticed there are gaps inbetween. I posted some photos to make things more clear. The intervals are fixed, no matter if you swipe the finger across or not. For instance, if you happen to swipe it 2 seconds after the previous "lag" had occured, the next one will occur after 1 second (there is a 3 second interval, as I said before), and so on. Here are the photos from MoodPad. The red circles rep... Read more

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RELEVANCY SCORE 78

My 7 Mo's old lenovo just stopped booting up all of a sudden yesterday. My IT guy  ran 15 hours of diagnostics and still can't tell if it is hardware or software related. He says to send it to lenovo  for service. I really want my hard drive data now. Has anyone had this problem saying "recovery.   Your PLC needs to be repaired" And the machine won't  boot up so no way to access anything in machine or on Internet. Any suggestions? I am never going to buy lenovo again. Bill


























IMG_0047.PNG ?3078 KB

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RELEVANCY SCORE 78

The battery is charged in full capacity for up to 1.5 hours , and fast draining..  maybe there is a big discharge rate - its about 15 000 mW,   battery life os 1,5-2h , its normal for 5 month notebook ?

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RELEVANCY SCORE 78

Hi all, Does anyone know how to disable the Fn keys so that F1-F12 work normally (ie. without turning up/downthe volume, locking the touchpad, etc)? Is there a way to do this without accessing the Bios? Thanks a lot in advance.

A:Lenovo IdeaPad 700 15ISK Fn Keys

Hi CivilZombie, 
 
Greetings.
 
Here are some articles that describe steps to try :
 
How to configure the function keys to not require use of the Fn key in Windows 8.1/10
 
Within Windows:
how to disable hot keys in Lenovo ideapad
 
Update us how it works for you.
 
Regards

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RELEVANCY SCORE 78

I'm planning to buy M.2 SSD but I don't know which size this model supports.It's Lenovo ideapad 700 15ISK.If anyone knows the exact size of M.2 SSD slot, please help me out! Thanks mates!

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RELEVANCY SCORE 78

Hello, I just purchased a Lenovo IdeaPad 110-15ISK and the volume is very low.  I have done the following:- Install the audio drivers.- Augmented the volume to 100% by holding FN+F3.- Augmented the volume to 100% in the Windows audio settings.- Disabled the audio enhancements. If I can't do anything else, this is very disappointing. My phone's speakers play louder than this laptop, this is ridiculous. So please, tell me there are solutions and that these speakers can actually play louder than what it is right now for me. Because right now I am about to return this laptop and go with another company. I know this is a cheap laptop, but I would still expect better because a speaker from the dollar store plays louder than this laptop. The sound is especially low on Netflix, and this is one of the reason this laptop was bought. It is a bit better on YouTube, but it's still disappointing. I tried running the Windows 10 Netflix app or running Netflix from a browser, either way, the audio is low.

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RELEVANCY SCORE 77.2

Hello, I have purchases this laptop 4 months ago and everything has been working fine. However today when I turned the laptop on, the touchpad was unresponsive. I have not made any system updates, or whatever prior to this malfunctioning. It seems to just have stopped working out of nowhere. I have tried uninstalling the synaptics driver and reinstalling, I have tried older drivers and the newest, also the standard microsoft touchpad driver. Nothing seems to fix it, it is completely unresponsive.Might it be a hardware failure? I appreciate all suggestions.  

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RELEVANCY SCORE 77.2

Hi Lenovo,                  I'm on this forum today to ask a question about the lenovo ideapad 510 15ISK laptop. I've taken my time to search up on the internet on whether i can upgrade the Nvidia 940mx dedicated gpu in the unit, however nothing can be found. Im still on the search to whether it is possible. Please can you let me know the answer even if it involves me taking the entire unit apart. Many thanks,    

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RELEVANCY SCORE 77.2

Just bought the above laptop a couple of weeks ago, and beginning to get things setup on the machine. This is my first Lenovo machine, so I hope it turns out to be a good choice. I usually resize my drives on a new machine to have a C drive, a D drive for data and documents, and a M drive for all media files. I find that using the disk management tool in windows usually suffices for this purpose, but for this new machine, the existing partition seemed a bit different. (see attached image) Also, reading on these forums, I found many posts about One Key Reocvery not working after said partitioning is done. Have attached the current partition setup as it came from Lenovo. I find Lenovo's sizing of the C drive pretty unusual in that I would like to store data on a drive other than C. I am afraid that any attempts to resize or shrink the partition will result in OKR not working in the future, or other such issues. Also, the D drive has Lenovo drivers, which I can backup and possibly move into another folder, but is there any issue that might occur if I delete this to create the drives according to the partitioning I desire? In short, what is the best way to ensure that the OKR is not affected while allowing me to partition the C drive as per my needs.  

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RELEVANCY SCORE 77.2

Hello. I have had my Ideapad 300 for several months now and I really love it except for one thing, the trackpad. Due to where my hand and fingers naturally sit, there is a spot on the trackpad that shows a little more wear than the area around it. In this picture ( http://imgur.com/bJovhqL ), you can see that there is an oval shaped region that looks a little different. The problem I am having is that several times a day (up to several times per hour), the trackpad goes nuts.  It doesn'ttrack my finger correctly and performs multi-finger actions even though I'm just using one finger.  It jitters around the screen if I try to use it, and I just have to wait for it to self-correct by staying off of it for up to 30 seconds.  If I look at the trackpad icon on the bottom right of the taskbar while it's messing up, the trackpad is registering multiple fingers. I'll use one finger, and the icon will display 1 finger, 2 fingers, 3 fingers, 1, 2, 1, 3, 4, etc.  Like I said, I just have to wait it out for it to go away.  And on one occasion, I noticed that even if I hovered my finger above the trackpad without actually touching it, it would still register fingers, like it was being super super sensitive or something. I've tried everything reasonable to fix it, tweaking the settings, uninstalling and reinstalling the trackpad, updating the drivers, using the OEM drivers, and nothing works.  It's getting very annoying, and ... Read more

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RELEVANCY SCORE 77.2

hi all , i had bought the Lenovo ideapad 310-15ISK , 2TB HDD with windows 10 preloaded on it already . the performance of the laptop was extremely slow and bad , i made many complains and no one has replied,  finally looking into the problem i found out that the HDD is the reason being very slow and always loaded on 100% ... so i decided to go for an additional SSD , used the CD-ROM cuddy for adding a new 240GB SSD .  Question is , how can i change boot to be from the new SSD ? , and how to install windows 10 again on the new SSD ? i cant find the original windows 10 iso file or product key ..where does lenovo store the original windows installation files ? i cant clone the current HDD as i've installed many programs and size is beyond 240GB now so it will be extremely hard to clone it to the new SSD . i prefer to do fresh windows installation .. kindly advise what to do ? 

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RELEVANCY SCORE 77.2

So I'm planning on buying this model: Lenovo Ideapad Y700-15ISK, but the one I'm looking to buy doesn't have an SSD and doesn't specify which ports are still available, only that it has a 1TB HDD. So I wanted to ask: 1. Does it have a free M.2 port? all models of the Y700-15ISK should have them, or am I wrong? 2. Which type of M.2 SSD does it support? M or B+M? I already sent the same questions to the retailer, but I am still waiting for an answer so thought I'd ask here as well.

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RELEVANCY SCORE 77.2

Hey guys, recently i bought a lenovo ideapad 110-15ish with i7 and 8 gb (4 integrate of motherboard and 4 extended )of ram and i woundering if it's possible to upgrade ram with 16 gb ? to make 20 gb?

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RELEVANCY SCORE 77.2

Hello!I got my laptop Lenovo Ideapad 300 15ISK with DOS and i need the product key to activate my Windows 10 Home (i downloaded iso from microsoft website)i doesn't seem to find a key from BIOS or using a tool to exctract mobo product key'would contacting lenovo support help?how i can contact them? i only see local services or phone number , is there an email?Thnk! 

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RELEVANCY SCORE 77.2

I bought this laptop about 6 months ago because of its specifications, good price and I because Lenovo is a trusted brand.Now I have a serious problem with the battery. It only runs 4 or 5 minutes without AC power and then the battery is completely empty. I bought this notebook in New York (B&H Photo Store), but I'm from Brazil, and here we don't have this battery to buy and replace. I don't use a lot the notebook, maybe 1 time per week. I have another notebook from DELL, and it is 4 years old, I use it every day to work, and I can use it without AC power about 2 hours (original battery, never replaced before). I hope Lenovo can help me.Thanks. Leandro.

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RELEVANCY SCORE 77.2

I'm having some lag with my touchpad, about every 3 seconds. Searched around about this problem and did some updates on the driver.
 
Even did a factory reset, but same problem.
 
Anyone having similar problem and fixed it?
Read somewhere that it may have something to do with the Realtek HD audio software/driver??
 
Using external mouse for the most, but would be nice to have the option to use a functional touchpad from time to time.
 
-icui2i-
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved to proper forum.
 

A:Lenovo Ideapad Y700-15ISK - touchpad lag

Have you seen this thread?http://www.tenforums.com/drivers-hardware/14107-windows-10-mouse-lagging.htmlThis guy claims that disabling start at boot of Realtek application called FMAPP.exe solved the problem. A lot of people in this thread say that it solved their issue. Can you check if it solves your problem? Let me know when you find out.

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RELEVANCY SCORE 77.2

Please help me with the Issue. I am using IdeaPad 300 15ISK purchased recently with Windows 10 Pro OS installation.Facing the problem of "Plugged in, not charging" battery issue. I tried searching on Internet but whatever solutions offered were of no help.  My laptop does not charge more than 60% and it irriattes when ever in presentations the battery dies sooner.  Please let me knpw how to correct this? Brijesh

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RELEVANCY SCORE 77.2

So I bought this laptop 3 days ago. It seems like it has a charging problem. It sometimes charges when I let the laptop in sleep mode or close the lid. I sometimes get a full charge but then, when I'm using it, it just stops charging for no reason. To "force charge" it, I discovered that if I first unplug the charger from the laptop itself, then disconnect the cable from the power brick, plug it back in the laptop and connect the brick back again, it seems to charge for around 4 more minutes. I tried updateing the BIOS with the support from the official Lenovo support site (this one) but it does not work. I heard about the removing the battery and pressing the power button but I can't remove the battery.  The power brick and charger are original and seem to work fine. Should I try buying another charger? Please resond to this as I'm desperate. Thanks much !  

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RELEVANCY SCORE 77.2

 my laptop is not charging at all if i plugged out the AC the battery reduce and dont recharge after plugged in ACto many errors in this laptop why ?! ?! i bought lenovo z51-70 and it had a defect industry ?! ?! i'm so disappointed from lenovo  more problems in the same laptop https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/ideapad-500-15ISK-windows-10-drivers-pr...

A:plugged in , not charging lenovo ideapad 500 15isk

Hi Mina,
 
Welcome to Lenovo Community!
 
1)  Shut down the computer.
2)  With the battery in (but AC adapter removed), attempt to turn on the computer by holding down the power button for 30 sec. This should not turn on the computer.
3)  Remove the battery.
4)  Again, attempt to turn on the computer (AC adapter not plugged in) by holding down the power button for 30 sec.  This should not turn on the computer either.
5)  Replace battery, plug in the AC adapter, and turn on the computer.  The battery should begin charging.
 
I hope the above information helps.
 
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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