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Dell Optiplex 3040 imaging issue

Q: Dell Optiplex 3040 imaging issue

have recently taken delivery of 150 Dell Optiplex 3040 PC's all with the same specification.
I am trying to image then using MDT.
Before taking delivery of all the PC's I took a sample of 2 to test with to make sure I could create an image and deploy it. This worked without any problem using Litetouch and a defined sequence. Happy days.
I then took delivery of the remaining PC's and tried to apply the same image. However this fails on every PC I have tried apart from the initial 2 samples and it is driving me crazy. PC spec is identical for all PC's and there is only one W10 cab available from Dell that I am using for drivers.
I get a black screen stating
windows failed to start. A recent hardware or software change might be the cause.
Status Oxc000001
A required device is not connected or can't be accessed.
This happens as the process seems to be connecting to the Litetouch image so I think it might be a possible NIC issue, even though it does successfully connect to the WDS deployment server.
Any suggestions?

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Preferred Solution: Dell Optiplex 3040 imaging issue

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I've disconnected default SSD (Samsung) in order to connect new emty SSD (Transcend). I was in need to clone my laptop's HDD on this new SSD as a transit SATA port, because I've got only one SATA to USB connector, used by laptop's drive. I've successfully cloned my drives, disconnected all new drives, connected default SSD (samsung) and - no OS boot. I've not changed ANY BIOS settings.
Ok. I've a look on BIOS settings, and I see NEW (almost disconnected) SSD (Transcend) as bootable device. And NO Samsung SSD in boot device. Only Transcend which is no more connecned to motherboard. In SATA I see only Samsung SSD connecned, but I don't see it in BOOT section. 
I've restored to factory and than to default settings with no effect. Than I've cleared CMOS - no effect. I see disconnected SSD device in BIOS BOOT section. What I'm doing wrong?

A:Dell Optiplex 3040 SFF

I've changed firmware of my BIOS. Downgraded it up ti 1.2.3 version, than upgraded it again. No effect. Old SSD doesn't appear. BUT in Legacy boot disconnected drive is still present. I cannot delete it. cannot change it to connected SSD drive. I guess it's somewhere in Legacy Option ROMS, and must be changed - but there are no options in this BIOS section. I'm gonna hate UEFI

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Hello everyone . Just want to ask , can pentium g4560 work in dell optiplex 3040 ? Both of them got same socket 1151 .

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I have just purchased these for school and need to split the HDMI to 2 x VGA to run the interactive board & the monitor - anyone else out there doing this?

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So I recently got a Dell Optiplex 3040 SFF for a good deal. It came with an i5 6500, 1TB HDD and a Single Stick of 8GB DDR3L. I've been reading the specs for the Optiplex 3000 series and they just came with an i5. I was just wondering if it's ok to replace the CPU with an i7 6700 non K, since i have one just lying around. I'm also planning on adding a low profile GTX 1050Ti (Msi probably) Will the 180W PSU that came with the computer support those upgrades?

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I replaced the CPU on my Optiplex 3040 SFF that originally had an i5 6500 with an i7 6700 I had that was just lying around. It booted up into windows but when i check the system information it still thinks that it has an i5? Is it going to cause issues in the future and should I reformat my windows? Thanks for the answers.

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I've ordered a Dell OptiPlex 3000 3040 SFF desktop, and need to install a serial port. Can anyone tell me what will be compatible for this hardware? E.g. Will a standard low profile PCIe card be installable?
Many thanks,

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Have speakers that worked on old computer.  when I'm on the speaker/headphone tab of the dell audio setup, and click the speaker icon... there IS noise coming through them.  But no noise when I try youtube or even a video on the dell website.  The sound is not muted, and the when I click on the sound icon down by the clock/date, it appears that there is sound coming through.  Speakers are on, volume is up.  What is going on?  How do I fix it?

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I am using MDT 2013.  I've imported the driver pack for the OptiPlex 3040 from Dell for Windows 7 x64.  After MDT installs the OS, it reboots into Windows to begin initialization but it never finishes.  Instead it reboots again and goes into the Dell Diagnostics utility and runs a test on memory. 
After the test runs, it tries to boot into Windows and I end up selecting "last know good config."  It finally loads windows but then none of the USB ports work.  I have to remote into the pc to manually install the USB and chipset drivers to finish the MDT deployment process.  This has happened on multiple machines and is a repeatable process.  Is anyone else having this issue? 

A:Dell OptiPlex 3040 Windows 7 MDT Problems

Did you either manage to resolve this issue? Or did you always have to go through last good config?
I'm trying to get Windows 7 x86 to install on both a OptiPlex 3040 and a Latitude E5570 with no joy. The previous models were fine.

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I bought new memory for this computer... Kingston KCP3L16ND8/8 8gb 1600mhz Low Voltage Mod Mem which is supposed to be DDR3L-1600 UDIMM, but I only see one slot that looks like a memory slot in this box.... and the stick is too long for the slot.  Am I supposed to be looking somewhere else (like under something) for it?  Is this the wrong memory?  The Kingston memory finder said this was the memory for this system. I have 8gb and it is supposed to be expandable to 16.

A:adding memory to dell optiplex 3040 SFF

Is this the small form factor, or the micro form factor?  The micro version uses notebook type soDIMM (shallow profile) memory.

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I am trying to create a windows 7 image to the new PC's that we have just purchased. On boot after pxe network boot I get the message "Please add the network driver to the windows PE image on Windows Deployment Services." I have added many drivers to WDS with no luck and the correct one from the dell website errors and will not let me added it. I have the packaged the drivers into the install.wim and boot.wim using the AIK but still no luck. The drivers from the dell website do not seem to work in the PE environment. I'm hoping that someone has done this before and can point me to the correct driver. I have been looking for the best part of two weeks and i'm sure it can't be this hard.
Thanks in advance!

A:Dell Optiplex 3040 SFF cannot PXE boot windows 7 image

Hi Ihint,Thanks for posting.Please see this YouTube video for assistance:  http://dell.to/2tMiDOH

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Hi there,
I've got a Dell Optiplex 3040 in my workshop at the moment. The computer seems to turn on: there's a light on the PSU, the HDD indicator flashes, the num lock toggles on and off and the traffic light on the ethernet port is active. However, there's no output from the HDMI port or the display port. The machine only has onboard graphics.
I'm thinking that the onboard graphics are at fault, but I don't have a graphics card that will fit in with the PSU in it's current location.
Any ideas for fixes on this? Thanks in advance!

A:Dell Optiplex 3040 - Boots but no video output

Did you try a diff monitor and new cable? Hard to solve this without any screen. Which model do you have? Only a couple of model 3040's support a discrete card. If you don't have MT or SFF model you can't install a card.
Supports optional discrete graphics (MT/SFF only): AMD Radeon? R7 350X, AMD Radeon? R5 340X

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Recently Bought Dell optiplex 3040 and installed windows 10 pro 64bit operating systems, but accidently keyboard (model: kb216p) which i received with pc not working. while replug it is trying to download driver but no success. i hope you will give a solution asap.Yours Truly,Mohammed Palakunnu

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I need some tech support on this computer/monitor combo…
I have the one monitor hooked up display port-displayport, it works fine.  The second monitor is hooked up monitor-DELL display port-hdmi adaptor, then HDMI cable to HDMI port on computer.  Computer sees the display port monitor only.  both monitors are set to monitor the display port .  Let me know asap, thanks..

I have the dual Dell displays, they only have Displayport and maybe DVI connectors...  brand new Optiplex 3040, had display port and Hdmi ports for video, need them both active at the same time to run the dual display...... OR does dell make an adaptor to run its dual display from one display port?

A:Dell Optiplex 3040 cannot use both HDMI port and Displayport at same time?

Optiplex 3040 onboard video out ports = HDMI, DP
A computer HDMI out port cannot up convert to a monitor DP in port via a straight cable. What you bought is designed to do the opposite; down convert a computer DP out to a monitor HDMI in port.
You would need to add an HDMI to DP Active Converter.
Computer HDMI out --> HDMI to HDMI cable --> HDMI in to DP out converter --> DP to DP cable --> Monitor DP in

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Recently Bought Dell optiplex 3040 and installed windows 10 pro 64bit operating systems, but accidently keyboard (model: kb216p) which i received with pc not working. while replug it is trying to download driver but no success. i hope you will give a solution asap.Yours Truly,Mohammed Palakunnu

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This machine is not connected to a domain. It is in a homeoffice workgroup with full local admin rights.The feature updates 1607 and 1703 will not install during Windows Update. They fail constantly. I tried downloading the standalone installers for them but they fail as well stating that they are "not applicable to this computer". I even downloaded the standalone installer for creator update 1709, which had not yet shown up in the customers Windows Update just see if it would work and it failed with the same message as well. I've uninstalled the antivirus and tried the Windows Update reset procedures outlined on Microsoft support help article 971058 but same issue. Before resorting to reinstalling Windows I was hoping maybe someone here could shed some light on the situation. As a sidenote, all other Windows updates work fine. Its just those 3 that fail.I know this is primarily a hardware forum but I posted here to confirm a claim from a tech who responded to this question when I posted it on Reddit claiming these creator updates were not compatible with these Dells which makes no sense to me.
Thanks in advance,

A:Dell Optiplex 3040 with Win10 Pro - Creator Update 1607 and 1703 will not install

A general comment.  The Windows version you have may be an issue.  Its not that its not compatible with Dell, its that some updates will not install on Enterprise versions as they leave it up to the corporate IT department on when/if they want to implement the updates on corporate systems.
Considering you have an OptiPlex (one of Dell's business system lines) this may be the case.

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In Optiplex 3040 - There is no option to choose 'ATA' mode from  BIOS. 
Due to this, i am unable to deploy windows 2008 server on optiplex 3040. 
"Once i boot from USB and try to deploy the windows, the setup is asking for the "windows deploy share path". 
Please advise how to enable 'ATA' SATA operation mode in optiplex 3040 BIOS and install windows 2008 server.

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Hello Support Users,
I'm having an issue with the OptiPlex 3040 Intel HD Graphics 530 Driver for Windows 10 Pro. The machine will work fine for awhile then while certain applications like Microsoft Excel are running, the machine will stop working and give the following error:"Display driver igfx stopped responding and has successfully recovered."
This machine has 2 monitors so using the Microsoft Basic Display Adapter doesn't work, even googling if that works or detects such is almost absent. I'm just letting whoever know it doesn't work with dual monitors on Windows 10 Pro.
I've found this link and installed the following display driver to see if that clears the issue + adjusted some PC settings in "Advanced System Settings" Under This PC : Windows still chooses what to do for visual effects and Virtual Memory is now 4096MB. I've also added the TdrRelay = 10 to the GraphicsDriver section in Registry.
Here is the link that's been suggested and the steps I've taken so far, I did skip the DELL driver and went for the initial Intel Generic Driver instead.
Is anyone else facing this issue with their onboard graphics?
Thread I've used so far to troubleshoot:www.intel.com/.../000005482.html
Any suggestions which could help or solutions for this PC?

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How to install Windows 10 on a Dell OptiPlex 3040 MT coming with Windows 7 Pro x64 installed (and which includes a Windows 10 Pro license)?
The system comes with a DVD labeled Windows 10 Pro x64 reading "use to reinstall the operating system on a system with OS installed"

A:(Redirected) Dell OptiPlex 3040 MT Windows 7 Pro (include Windows 10 Pro license) - How to install Windows 10?

Best to post this in the Windows 10 forum here:http://en.community.dell.com/support-forums/software-os/f/4997Bev.

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How to install Windows 10 on a Dell OptiPlex 3040 MT with Windows 7 Pro preinstalled (includes Windows 10 Pro) ?
The system comes with a DVD labeled Windows 10 Pro x64 and reading "to be used on a system with an OS installed and to be used only to reinstall the operating system".

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in the past with the optiplex 3020 I was able to connect a VGA monitor even thru the DP, by getting a $10 converter from DP to VGA.
in the 3040 model, they dont work. not a DP-VGA nor does the HDMI-VGA work.
Is there any way for me to get my VGA monitor to work on the 3040 computer? Even just one monitor would help. Or would I have to buy a new monitor with digital connection??


A:Optiplex 3040 with VGA

What form factor 3040, mini-tower, small form or micro form?
Do you have an add-in video card or only onboard Intel video?  A VGA port was extra-cost option on the 3040.
Have you checked BIOS setup to make sure the video output is set to Auto?

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Using Optiplex3040 SFF came with 128GB SSD..Its HDD bracket has sendary 2.5" HDD mounting space, but doesn't have spare SATA port nor power socket. (Has 2 SATA port on board. 1 is being used by ODD.)Do you think we can add sendary HDD to this model?

A:Can Optiplex 3040 SFF install 2nd HDD?

Only externally - not internally.

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we encounter a strange problems to operate the wake on lan with dell optiplex 3040 , when the PC is turned off you can turn it back on if the magic packet  is sent within 5 or 10 seconds .Afters this no more WOL is possible. 
bios options are (ver 1.4.3) :
deep sleep control = > deactived
Wake on lan => lan only
block sleep has tested => ko
3 versions of the realtek drivers lan card has  been tested with unchecked power options , and then test by disabling some option .. nok the wol is not stable
Few version of windows . Tested OS : Windows 7 Pro and Windows 8.1. (With or without deactivating the Quick Start ) 
This is not append with other optiplex (7010, 7020 and 790)  model on same site with same switch and routers. 
Lan card is a Realtek PCIe GBE Family Controller (DEV_8168). 

 Any idea ? 

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First I want to re-emphasize just how bad Dell support is. I went through something similar with an Optiplex 3020 32-bit video driver for Windows 10. Dell doesn't care about problems. They just wanted a credit card. Here we are again....
There is a problem with the Optiplex 3040 and SSD drives. I have four of them out in the field that will, on occasion, reboot for some reason (has to have something to do with the SSD) and when they reboot it immediately goes in to diagnostics and says there is no hard drive present. The fix is simple. Turn it off and turn it back on and it boots fine but there is obviously some conflict with the Optiplex 3040 and SSD drives.
So... I get in chat with Dell and guess what? They don't care. It isn't their problem. They would be interested if I gave them my credit card info. So I took it a step farther and asked is there was some kind if database with reported issues by model. I was told no! You got to be kidding! Dell gets reports of problems and they don't document it or take it serious???? What a jaw dropper. I know Dell support was horrid, always has been, but this goes beyond horrid!
So Dell is obviously clueless. Any users have issues with the Dell Optiplex 3040 and SSD drives like I am having?


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Hi, I tried to replaced the original 4GB non-ECC ram with 2x8GB ECC MT18KSF1G72AZ-1G6 ram but system tilt with beep sound. I tried to mix 4GB non-ECC with 8GB ECC ram and system prompted it doesnt support mixed ECC and non ECC ram. I upgraded the BIOS to latest 1.46 but it doesnt help. May I know how to install these 2x8GB ECC MT18KSF1G72AZ-1G6 ram to Optiplex 3040. Thank you

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Hi! What is a name for a part number or flex connector capable into motherboards optiplex 3040 for VGA displays? See the pic. TY and sorry for my bad english....

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Hi dears ,

I bought new Dell OptiPlex 3040 mini tower the CD room is on horizontal but Dell logo is vertical ?

Should I use it as vertical or horizontal ?

I prefer Horizontal for space .

thanks in advance 


You can lay it on one side but not the other because the DVD would be upside down and vents would be covered.  

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I have an optiplex 3040 with a display port to VGA adapter connected to an Acer 24" monitor.  Every other day or so the screen will have flickering horizontal lines on it periodically throughout the day.  Sometimes powering the monitor off/On resolves this sometime it doesnt and they go away on their own..... One day the screen had horizontal pink lines going across it.  That time it didnt go away until I power the monitor off/On.    I tried a HDMI to VGA adapter, I tried a different monitor, updated bios and video driver.  Any thoughts or suggestions?

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Need a solution to run 3 monitors on an Optiplex 3040 SFF. Desktop has one HDMI and one DP integrated into motherboard.
Are there any inexpensive y-adapter solutions or would I need a new video card?
If new video card needed, any recommendations?

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So, we have a wee 3040 here that my mates kid is using. Hes got his hands on a generic 8gig stick of PC 12800 and planked it into the 3040 along with the existing 4gig stick and it wont post. As we have other parts about we tested the following1: Its own normal 4 gig stick  - POSTs2: the new 8 gig stick on its own - wont POST3: the new 8 gig stick with the original 4 gig stick - wont POST4: the new 8 gig stick with another 8 gig PC10700  - wont POST5: two sticks of 8 gig Pc10700  - wont POST6: put the new 8 gig stick in another system on its own or with other memory - POSTs fineso from what I can tell the issue is with the optiplex itself, have to confess ive never seen this and we use 3020's and 3040's in work so not exactly unfamiliar with them.Any suggestions, Anyone seen this before?

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Hi All,
I'm just curious what the maximum number of displays is for this model.  I've only got the Intel 530 Graphics no extra AMD or NVidia card.
The reason I'm asking, is I'd like to add one or two USB video adapters, and want to be sure that the 3040 can actually support the additional displays.
From the Features and Design page:"Support for two displays: DisplayPort, HDMI and optional VGA connectivity allows greater visibility of your tasks. "
But I think that's is just referring to the built in video outputs.

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We have a number of receipt printers that we've been using via serial cable. With some new software in the future, I've been moving them from serial to USB and have had no issues. We did have to order about 8 new PCs and I can't get the receipt printers to work on any of them. The printer vendor hasn't been very helpful so I'm kind of stuck. I'm installing the printers the exact same way but when I power them on, Windows is saying it can't recognize the USB device and it's showing as Unknown Device in Devices and Printers and Device Manager. All of the PCs, new and old, are Windows 7 x64. The only thing that's different with the new ones may be the USB ports. They're Dell Optiplex 3040 Micro computers that have 2 - USB Charge ports | 1 - USB smart power on port | 3 - USB 3.0 ports. I believer our old PCs all have USB 2.0 ports, which may be the problem. Doing some research, it appears that the 3040's use xHCI on the USB ports which sometimes cause issues with legacy drivers. Is there a way to disable xHCI and see if that's the issue?

A:Disabling xHCI on Optiplex 3040

XHCI is XTENSIBLE HOST CONTROLLER INTERFACE aka USB 3.0  You cant disable this unless you don't care if NONE of the USB ports work properly.  There is no such thing as making USB2 drivers work with USB3 ports.  There is also no support for Skylake and 3RD party USB Serial printers and Drivers here on the Dell Site.
Dell makes Special Windows 7 builds for Skylake.  There is NO Downgrade Rights for Home Versions of Windows 10 only the PRO versions.  And Dell is not obligated to provide you with downgrade media.   There is support for windows 7 on newer dells but its not free.

You must install the eXtensible Host Controller Interface drivers for windows 7 as well as the CHIPSET Drivers for windows 7.   Skylake Systems are NOT SUPPORTED with windows 7 by microsoft.
Only WINDOWS 10 is supported.
Otherwise you have to find OLDER Dells and use them.

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Hello,I have dell OptiPlex 3040 Mini Tower. In the owner’s manual it shows that there is on option for SD Card Reader that can be installed in this computer, but I am unable to find any information about it – part number, link, specs or anything else about this card reader on Dell’s website. I would like to purchase and install one in my computer, but I cannot figure out how to order this part or accessory. Any help or suggestion would be much appreciated.Thanks

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I would like to replace the PSU on the 3040 MT with an EXTERNAL aftermarket unit. First, I need more power to run a better GPU and multiple drives. Second, I prefer the heat outside the case anyway. I am using the Moddiy 24-pin to 8-pin Dell Mobo adapter cable.
Someone said that the Antec EarthWatts EA-380D Green would NOT power on my computer (actually they said the EarthWatts series would not work) though they failed to elaborate in any way as to why.  
According to the specs I can find, there is no reason why it should not work provided the cables are run correctly.
Is there anyone here that can expand on WHY or the EarthWatts series will not work? If it does not work, can someone please recommend a PSU of 400 watts more or less that WILL work. Again, provided the cables are taken care of.
Thanks very much!

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I have connected a monitor to the displayport with a DVI converter, and DVI cable and installed a DELL DVI card to the PCI port and connected an other monitor also with DVI cable to this DVI card.
PC does not see the DVI card/monitor. I have tried it with other optiplex 3040 and other DVI card but got same results.
What can be wrong in this configuration?
Thank you 

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I have a new Optiplex 3040 running Windows 10 and are trying to add a PCIe Parallel port card to it but windows does not recognise the card. I have tried digitus and Unitek ( Y5707 ) with the latest WIndows 10 drivers supplied from China but no go !!
Can anybody help please ?

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I'm from Pakistan, recently I've purchased more than 20 dell optiplex 3050 with LCD E1916H. Most probably all the system are doing same issue which discussed above by many users. I connected the LCD with DP cable to CPU, nothing happens wrong until i opened Microsoft excel, watching YouTube video and sometime when switching from one tab to another in browser. On accessing these app, monitor display get disappeared while power continues coming. All the staff are suffering with trouble, plz giveimmediately some solution.
OS: Window 10 pro (64bit)

A:Dell Optiplex 3050 with dell lcd E1916H generating display issue with some application

The culprit seems to be the hardware acceleration enabled in the Intel HD driver. But, I have yet to find a way to disable it universally across the Windows 10 operating system.
For Office software =* Start any Office program* On the File tab, click Options* In the Options dialog box, click Advanced* In the list of available options, add a check to, "Disable hardware graphics acceleration"* Click OK
For all other software, you will need to check into their specific settings.

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I am using a Trendnet KVM (Keyboard, Video, Mouse) device to switch between this Optiplex 3040 and an HP PC. Every time I switch back to the Dell I get an error saying USB Device not recognized. I have used this same KVM on several different PCs and it always works fine.
Any suggestions, please?
Thank you.

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What is correct part number for serial port needed for optiplex 3040 micro

A:How can i add serial port to optiplex 3040 micro

C4PDJ serial daughter card.

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 I have a new optiplex 3040 and tried to plug a new logilink 2-port PCI-Express ethernet card to mainbord. But each PCIE slots does not work. From bios menu all of them are shown, but in windows10 does not appear.

(windows10 x64)

A:Optiplex 3040 PCI express slots does not work

Hi enbegmsoft,Thanks for posting.The motherboard  has three black PCIe x1 slots. The PCIe slots should be fine, if your card is this one: http://dell.to/2h6XoAX, then it is not compatible with Windows 10.

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Recently i purchased 10unit of Optiplex 3040mt for my office use, after installed win7 32-bit i just can use for a few minutes after that my keyboard and mouse is not responding at all but the light on devices still ON. In the few minute after i boot my window i install the remote software so that i can remotely and install the software and driver, I just install the Graphic, audio,network driver and chipset because normally if mouse it will be install automatically but in this case it is installed as Standard PS/2 Keyboard and Microsoft PS/2 mouse.
Please advice if i need to installed any other driver , because so far i just installed those 4 driver. Thank You

A:Keyboard and Mouse not working on New Optiplex 3040 mt

There are 2 chipset drivers for Win 7, 32-bit. Did you install Intel Chipset Device Software and the  Intel Management Engine Interface Driver? (And you also need Intel USB 3.0 eXtensible Host Controller Driver for the USB3 ports.)
You can try this:

Open Device Manager and expand list under Human Interface Devices
Double-click each entry and look for a Power Management tab
If it has that tab, click it and the uncheck the box "Allow PC to turn off..."
Reboot when done and see if that solves the problem.

If not, check the Windows Power Options settings to see if Windows is turning the ports off.
EDIT: Since these are PS/2 devices, you may have to look for the Power Management tab under Keyboard and under Mice in Device Manager, instead of under Human Interface Devices in Device Manager.

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Recently deployed xx number of OP3040 machines. Obviously WoL is a must. Default BIOS setup does not have it enabled, but using cctk from Dell Client Command Suite makes it easy during SCCM deployment (Win 7 x64)
So I have exported .exe with all required WoL settings (inc deepsleep DISABLE) and BIOS system password set.
Exe runs fine in Task Sequence, all settings get applied, but NOT activated.
At this point I can power off Windows, restart, power off again, WoL is NOT active (yet the deepsleep is definitely set to disable)
All I needed to do on EACH machine:
F2 get to BIOStype password
I did NOT apply anything, I did not make any other changes (just in & out)
Instantly WoL started working correctly
Surely that is a but in either cctk and/or latest BIOS for OP 3040?
Anybody else noticed?

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I am not able to find the usb drive when using the system restore disk. If the system boots up it will find the usb just find and fill exists in the  root WindowsImageBackup directory on the usb. The system are brand new and 3040 model with windows 7  64 bit. It seems OptiPlex 3020 worked just fine and found the image location but all my 3040 do not find them. I talk with Dell support for 4 hours and they just though it was a bad motherboard...I said I did not think so since all of the pc I have will not find the usb during system restore.
I check the BIOS also legacy is on and rom is on. Boot order hard drive, usb. cd/dvd . I hit f12 at start up and select cd/dvd to boot where my recovery disc is. and opens fine but never sees the usb drive to find my image.
Could I load usb driver from C: drive? If so which one?

Thanks in advance!

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I have just configured an Optiplex 3040 for a customer to run Virtual XP machines for his CNC mills.
I upgraded from windows 7 Professional to Windows 10 64 Bit Pro as the replacement CAD/CAM software he is trialling needs this 64 bit OS.
Apart from a lot of research to find out why I couldn't boot from the Windows 10 DVD media to install Windows 10 (not included in the Dell FAQs) everything runs OK. However there is one niggle in that on boot the Numlock doesn't stay on.
I have checked the bios and the relevant setting in the Post section is ticked and the Numlock LED comes on during Post but then goes off as Windows 10 loads. This is not a big problem but rather annoying as the customer uses the numeric keyboard a lot for data entry of measurements.
Is this a bug in the Dell Bios or is it something to do with UEFI?
Many thanks 

A:Optiplex 3040 - Numlock does not stay on after boot

On some Inspiron models, disabling Fast Startup from inside Windows 10 fixes that problems. So you might try that....
1.Type Control Panel in the search box.
2.Click Control Panel.
3.Click Power Options.
4.Click Choose what the power buttons do.
5.Click Change settings that are currently unavailable.
6.Scroll down to Shutdown settings and uncheck Turn on fast startup.
7.Click Save changes.
8. Reboot

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Hi, I bought an optiplex 3040 Small form factor machine running win7 initially but I restored windows 10 on it. i've had it only 2 days now, but I have detected two problems alarming - I'm trying to find information on whether they are common problems with this model or I have a faulty unit:
1) I have a USB2.0 3.5" HDD dock (with its own power supply) that when connected on any USB port and whaving any HD docked, after a couple minutes will start disconnecting and reconnecting in rapid succession. On other computers the dock is running rock solid stable. I'd worry that it might be my particular 3040, but I've read that Windows 8.1/10 has this issue. The event viewer doesn't show anything abnormal, other than a warning with ID 51: An error was detected on device \Device\Harddisk1\DRx during a paging operation.
Anybody who could comment on that?
2) I realized that if I try re-connecting the HDMI plug while the machine is on (eg disconnect it and then reconnect it), it will cause the system to instantly reboot - this is reproducible inside windows, inside the bios or while memtest86 is running (booting from a USB thumb). I'm driving a VGA monitor with a small belkin VGA-to-HDMI adapter, and the problem will appear even if the VGA cable is not connected at the other end of the adapter.
My guess is that the HDMI plug when inserted short-circuits the machine. While this is not a huge problem (I could make sure to shutdown the computer before unplugin/pl... Read more

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On January 10th a new BIOS update was released for the OptiPlex 3040 which added 'Windows 10 Enterprise support'.
As we run Windows 10 Enterprise on these machines I'd be interested to know what support this BIOS update actually adds and whether we need to spend the time updating the existing machines.

A:OptiPlex BIOS 3040 1.4.11 and Windows 10 Enterprise

This is mainly a user-to-user forum and only Dell can answer that question.
If your company has an assigned Technical Account Manager, that person may be your best resource.
I guess you could update one of them and see what changes and/or new options are available in BIOS...

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