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Why is Lenovo ignoring the A485 related posts?

Q: Why is Lenovo ignoring the A485 related posts?

Hello, I have recently acquired my very first Thinkpad, an A485 and although I am pretty happy with build quality I am very disappointed with the firmware related issues regarding performance as well as Lenovo's surprising ignorance towards the multiple open issues posted in this very forum. I thought that this a support forum where people post their issues in order to get some answers from Lenovo support employees. I do not like complaining and I know that replying might take some time but why cant we get a simple, "we are investing the issue please stay tuned for further updates". The silence involving any post that has to do with the A485 really worries me and considering that some posts provide hard evidence of the issues in question, I was expecting a much speedier response from support staff. Please allow me to elaborate, https://forums.lenovo.com/t5/Linux-Discussion/A485-keyboard-and-firmware-issues/m-p/4218324A485 keyboard and firmware issues related topic posted on 2018/09/25 - still no official answer from any support staff https://forums.lenovo.com/t5/Linux-Discussion/Thinkpad-A485-Bluetooth-not-turning-on-Linux/td-p/4219...Bluetooth firmware issues related topic posted on 2018/09/26 - still no official answer from any support staff https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/ThinkPad-A485-BIOS-1-02-issues/m-p/42293...ThinkPad A485 - BIOS 1.02 issues related topic posted on 2018/10/05 - still no official answer from any support staff https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Thinkpad-A485-Bios-1-05-worsens-throttli...Thinkpad A485 - Bios 1.05 worsens throttling further issue related topic posted on 2018/10/17 - still no official answer from any support staff As you can see there are a lot of unanswered topics where a simple we will not fix this or we are aware of the issue etc would be perfectly acceptable. There are more open topics but i will not list them all. The only topic that has received an official response was the keyboard typing issue https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/ThinkPad-A485-Keyboard-Typing-Issue/m-p/... which however still included unanswered questions posted by a user. Particularly the throttling issue seems to be quite severe with each firmware update making the situation worse, please see https://www.youtube.com/watch?v=yys9pYLTt6Y for more evidence on top of what the issues above are already outlining. As paying customers don't we have the right to know if these issues are going to get fixed or not? Is knowing why each firmware update fixes something but at the same time makes the performance of the expensive laptop I have just bought worse too much to ask for? Thank you for your understanding regarding the matter and I look forward to the reasoning behind the silence regarding the issues mentioned. I would hate need to go down the refund route because I believe this laptop is a really good machine mysteriously crippled by firmware updates.

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RELEVANCY SCORE 200
Preferred Solution: Why is Lenovo ignoring the A485 related posts?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 76

why are there no administrators or moderators answering my last post ?

and while i can see that they are online and answering other posts ????

(let's see if this post gets answered or just deleted, ".........security....security..........")
 

A:moderators are ignoring my posts

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RELEVANCY SCORE 62

Can we please have confirmation that the A485 will be supported for BIOS updates via Linux Vendor Firmware Service (LVFS)?According to the website https://fwupd.org/lvfs/devicelist I can see that fairly new Thinkpads like the P52/P72 are already supported. I do not mind waiting (within reasonable time frame) for Lenovo to fix the BIOS issues but at least I would like to be able to update my system without relying on Windows. Can we please have an update on anything revolving this machine? Is LVFS support coming or not? Is a BIOS update planned fairly soon so that I can stick with Windows for a bit longer? Please shed some light on the situation. A simple yes is coming or no is not will suffice so that we can all move on... Thank you.

A:Lenovo, please add LVFS compatibility for Thinkpad A485

Hi,
 
I can't answer your immediate question, but I'm posting to make sure you know there's a way to get there. Perhaps you're already aware but others may not be...
 
It still requires Windows, but that could be in a VM if you don't have a Win box handy.  The Windows update exe includes a tool to make a bootable flash drive.  Instructions in the readme.
 
https://download.lenovo.com/pccbbs/mobiles/r0wuj37w.exe
 
https://download.lenovo.com/pccbbs/mobiles/r0wuj37w.txt
 
I realize it's not ideal but at least it's possible.
 
Z.

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RELEVANCY SCORE 62

I noticed and issue with the ThinkPad A485 (AMD Ryzen) and DisplayPort audio. If using either the Lenovo Pro dock or the Lenovo USB-C dock, I'm unable to get sound to come through my Acer B247Y 24" monitors using a DisplayPort to DisplayPort cable. The monitors have built-in speakers. It seems Windows 10 thinks it's sending the audio through to the monitors, but nothing comes out. Connecting the HDMI port on the side of the A485 to HDMI on the monitor will produce sound. Using a DisplayPort to female HDMI adapter from the back of either docking station and then connecting an HDMI cable to the adapter and then to HDMI on the monitor will also produce sound. There are no settings on the monitor that seem to do anything for it. I can select the Acer AMD High Definition Audio source in Sound Properties and the little equalizer meter moves when you right-click "Test sound", just no audio comes out using DisplayPort to DisplayPort. I'm not sure if this is an issue with USB-C and DP Alt-Mode which the A485 uses for either the Pro dock or USB-C dock. This does not seem to be an issue with an Intel-based machines using USB-C/Thunderbolt 3 or just Intel and DisplayPort audio. Other testing I've done.1. DisplayPort to DisplayPort does produce sound through the Acer monitor with the Pro dock and the Lenovo Thunderbolt 3 dock using a ThinkPad T480. DisplayPort to HDMI will also produce sound.2. DisplayPort to DisplayPort does produce sound through the Acer mo... Read more

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RELEVANCY SCORE 61.2

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RELEVANCY SCORE 59.2

Two weeks ago I purchased a Lenovo Yoga 910. The product arrived shortly after however it never turned on. I was sold a faulty product that was clearly never tested. Instead of Lenovo making it priority that I get a replacement they have decided to leave me in the dark. I have been calling them every day however no progress on my replacement has been made. This is a laptop that I need for work and college and I am currently in a bad situation as I cannot do my job properly .The level of care and support I have recieved has been appalling and disappointing and is causing me a lot of stress. I fully believe that I am entitled to compensation for the time wasted and stress caused by this ridiculous incident .

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RELEVANCY SCORE 56.8

I tried searching for my thread I had posted on this couldn't find it. This showed up automatically (auto-fill in- so that's probably what it was called)

I guess I'll have to bookmark this post, so I can see it again. It won't show in the list when when click view posts/my posts, or when I do an advanced search, and search for my name of what I've posted. Here's the last thread/post I posted before this one.



And here's what clicking on view post/my posts shows me

A:My Posts don't show up under view posts/your posts (bug with these forums)

it seems to be something in the forum software, click on 'UserCP' right above the post reply button at top of your post, then scroll down and select 'list subscriptions'

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RELEVANCY SCORE 56.8

Didn't really know where to put this. But this is what's happening, I've posted a few posts in the last week or so here (been gone for a while) and the last one that shows up in my phone showing the wrong data usage, I posted a message about buying a new laptop, and about getting speaker to work, neither of them show up there.

A:My Posts don't show up under view posts/your posts (bug with these forums)

This seems to be a new bug that has been happening in the past few weeks. Seems to have stopped adding threads to Search about a month ago,

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RELEVANCY SCORE 56.8

Didn't really know where to put this. But this is what's happening, I've posted a few posts in the last week or so here (been gone for a while) and the last one that shows up in my phone showing the wrong data usage, I posted a message about buying a new laptop, and about getting speaker to work, neither of them show up there.

A:My Posts don't show up under view posts/your posts (bug with these forums)

This seems to be a new bug that has been happening in the past few weeks. Seems to have stopped adding threads to Search about a month ago,

Read other 9 answers
RELEVANCY SCORE 56.8

Didn't really know where to put this. But this is what's happening, I've posted a few posts in the last week or so here (been gone for a while) and the last one that shows up in my phone showing the wrong data usage, I posted a message about buying a new laptop, and about getting speaker to work, neither of them show up there.

A:My Posts don't show up under view posts/your posts (bug with these forums)

This seems to be a new bug that has been happening in the past few weeks. Seems to have stopped adding threads to Search about a month ago,

Read other 9 answers
RELEVANCY SCORE 56.8

I tried searching for my thread I had posted on this couldn't find it. This showed up automatically (auto-fill in- so that's probably what it was called)

I guess I'll have to bookmark this post, so I can see it again. It won't show in the list when when click view posts/my posts, or when I do an advanced search, and search for my name of what I've posted. Here's the last thread/post I posted before this one.



And here's what clicking on view post/my posts shows me

Read other answers
RELEVANCY SCORE 56.8

I tried searching for my thread I had posted on this couldn't find it. This showed up automatically (auto-fill in- so that's probably what it was called)

I guess I'll have to bookmark this post, so I can see it again. It won't show in the list when when click view posts/my posts, or when I do an advanced search, and search for my name of what I've posted. Here's the last thread/post I posted before this one.



And here's what clicking on view post/my posts shows me

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RELEVANCY SCORE 44.8

I've been getting increasingly frequent BSOD while my computer is running.  Particularly, when performing anything that requires intensive use of the graphics card (such as streaming video or playing a game). My computer is a Lenovo T61, 2500Mhz Intel
Core 2 Duo, nVidia Quadro NVS 140M with 512 mb Dedicated.  At first I thought it may have to do with upgrading the driver to the latest nvidia released version, but then I decided to downgrade back to the version last released by Lenovo.  Still getting
the BSODs.  I've also ran memory check and passed.  Anything else I can check?

Below is a copy of the crash dump that I usually get.
   *******************************************************************************
*                                                                            
*
*                        Bugcheck Analysis                   &... Read more

A:BSOD Lenovo T61 XP SP3 related to nvidia drivers

Jsfh
As JMH3143 suggests 4 of 6 of the original and these two all point to your video driver.  The two newest aren't driver verified but the evidence is accumulating that it is the video driver.
There newer drivers available that you should update to.

The Nv4_disp.dll file is used by Nvidia graphics card drivers. It is used to increase the performance of Nvidia components
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\Mini010614-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_qfe.130704-0421
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Jan 6 22:36:49.656 2014 (UTC - 5:00)
System Uptime: 0 days 0:34:00.390
Loading Kernel Symbols

BugCheck 1000008E, {e0000001, b4248925, a16ae850, 0}

*** WARNING: Unable to verify timestamp for nv4_disp.dll
*** ERROR: Module load completed but symbols could not be loa... Read more

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RELEVANCY SCORE 44.4

The Ryzen Pros in the A485 are qualified for ECC support. Can Lenovo enable this support in a BIOS update? 16GB ECC SODIMMs (Lenovo # 4X70Q27989) are recognised by the system but there's no option in the BIOS to enable ECC.

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RELEVANCY SCORE 44.4

Hi all. Bougth recently new a485 2500u to mine long thinkpad line (T61, T410, T430), with fresh and clean windows install + 8gb ram to use full potential of vega - And it do crashes while gaming warthunder again and again. Bios is updated. Maginificient machine on size/performance scale (faster whan previous t430 i7 + egpu 750ti). What is strange - it do crash less if run as administrator. Code in BSOD is watchdog-timer 

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RELEVANCY SCORE 44.4

Hello,  I am having an issue with my laptop shutting down unexpectedly from either gaming or Internet surfing. These shutdowns can occur at random times and can happen twice in one day. I recently sent my computer in for a repair under my warranty and the issue still have not been fixed. I have a feeling something is not right with the latest BIOS version for my computer but I am not a computer expert and would appreciate any help in the matter.  I have updated most of my drivers and ran a windows update diagnostic. I've checked the Event Viewer which revealed a bunch of "kernal" errors or critical notifications from every shutdown. I am not sure if I should downgrade to a previous BIOS version to fix the issue.  I'm also not sure if its a power issue since the shutdowns have happened when the computer is running on battery without the power adapter plugged in. I also use a razor naga mouse if that has any relevance.

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RELEVANCY SCORE 44

I'm looking to replace my A485's regular US/English keyboard with a backlit keyboard but dont know the FRU.  Any help would be greatly appreciated! Posting here because there is no clear place for A-series questions.  Apologies if this is incorrect.

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RELEVANCY SCORE 44

Hi all,I purchased an A485 on the 10th of this month. It's continuously been delayed and I don't seem to be getting anywhere with it. All i ever get told is 'my irder is in process' or there is a parts delay. I understand that sometimes parts delays can halt an order for weeks if not months. Was just wondering if anyone else had ordered this and was having similar issues? OPLEaDER

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RELEVANCY SCORE 44

The User Guide for the a485 notes an external display can achieve a resolution ... "Up to 4096 x 2160 pixels / 60 Hz, with an external display connected to the HDMI connector".  I currently have my a485 attached to an external LG 27UD69P-W that supports a native resolution of 3840 x 2160 (HDMI: 60 Hz). My issue occurs when setting the display above 30Hz, I get random blank screens that last for 1-2 seconds.  This does not occur at 30Hz Is there a fix incoming for this?  Am I the only one affected by this? Thanks for any info!

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RELEVANCY SCORE 44

The User Guide for the a485 notes an external display can achieve a resolution ... "Up to 4096 x 2160 pixels / 60 Hz, with an external display connected to the HDMI connector".  I currently have my a485 attached to an external LG 27UD69P-W that supports a native resolution of 3840 x 2160 (HDMI: 60 Hz). My issue occurs when setting the display above 30Hz, I get random blank screens that last for 1-2 seconds.  This does not occur at 30Hz Is there a fix incoming for this?  Am I the only one affected by this? Thanks for any info!

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RELEVANCY SCORE 44

Hi, I started having weird after-wake up BSODs (bugcheck: 0x00000133) last week. I don't recall installing or udpating any software (other than Windows update) nor changing hardware configuration.
The BSODs are not regular and don't happen after every wake up, just circa every second third. It seems that they're slightly more likely to happen more times in a row but other than that there doesn't seem to be any way to predict them. Once a BSOD happened during normal use and not immediately after wake up (was about 2 mins after wake up).
The exact way they occur is following: Laptop gets waken up, is normally responsive for about 1-4 seconds, freezes, and after variying amount of time (sometimes seconds, sometimes minutes) fall into BSOD.
Event viewer (system logs) doesn't show anything with the exception of some printer-related problems that have - however -timespamp indicating that they-re after-crash problems. There're no System logs with timestamp in between wake up and crash and the after-reboot ones doesn't provide any useful information.
The laptop runs Windows 8.1 x64 with Ubuntu in dualboot which seems to be unaffected (can't say for sure, don't use it as much).
Crash dump, minidump, and log files: http://1drv.ms/1Cn7RMd
 

A:Wake-up related BSOD (Watchdog) on Lenovo L440 with Windows 8.1

1. Welcome to Tech Support Guy
2. Please attach the mini dump
open windows
open minidump folder
right click dump file
hold mouse on send to
compressed file
choose desktop as location
on reply please click go advanced and manage attachments
browse to desktop
upload the dump file
and it will be attached to your reply
 

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RELEVANCY SCORE 44

Hi everyone! I have been dealing with quite the headache for a while. My Lenovo T430S laptop from ~ 2012 has been crashing a lot lately. The crash happens with I am running a web meeting, and also using a dual monitor set up. Also happens when I play a video game or run video on one monitor and chrome browser on the other monitor. The crashes were infrequent at first. The screen would scramble and freeze/flicker and the audio would loop loudly, the screen would go black and the laptop would reset. These type of crashes have become a lot more frequent and I have not pin pointed the cause yet. I have changed my hard drive and clean installed windows 10 (it used to crash on Win 7 too), updated my drivers, and ran hardware tests to no avail.
Has anyone come across this type of problem and fixed it?
I am running Win 10 x64 Intel Core™ i-7-3520M CPU @ 2.90 GHz 8 GB RAM Nvidia NVS 5200M Discrete HD 4000 graphics integrated
Your thanks are much appreciated. I hope I can fix it and not have to discard such an otherwise capable system.

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RELEVANCY SCORE 43.6

The new official graphics drivers for the A485 (7/11) exhibit the same resolution bug as unofficial sideloaded drivers. This is not seen in the previous graphics driver (6/8) and needs to be fixed. The problem is that it locks the resolution of certain games to 1080p, as this becomes the only recognisable resolution for the display - as seen by Custom Resolution Utility showing only 1080p at 60hz and 48hz. Adding 1280x720, as it is the only playable resolution for most games anyway, results in a blackscreen when using it.This entirely breaks games like Final Fantasy XII The Zodiac Age, causing a white screen crash, and locks 1080p to at least Distance and Far Cry 3 from my testing.

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RELEVANCY SCORE 43.6

HI, Im looking for getting a lenovo thinkpad A485 in this shopping season, but have been noticing iposts on ssues with the bios and cpu throttling hindering the performance of the laptop. Im not a power user by all means for now, just looking for replacement laptop with much better battery life, but would like to be assure that these issues will see a decent fix for it. 1. So far has the situation improved in any significant way?2. Is there any other way to get around the issue?3. Any other common problems i should be aware of? Thanks.

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RELEVANCY SCORE 43.6

Hi, It seems that this latest BIOS version (1.02) is causing a few different performance issues for the ThinkPad A485. Once obtaining my A485 I ran some synthetic benchmarks to judge CPU performance. After updating to the latest BIOS, I have noticed a decrease in performance on the order of about 10%. It seems that this BIOS update has allowed the CPU to exhibit more stable performance and CPU throttling behavior under constant load, e.g. as seen in the updates to this article: https://www.notebookcheck.net/Lenovo-ThinkPad-A485-Ryzen-5-Pro-Laptop-Review.334528.0.html but at the cost of some overall performance. Adding to this, after having owned a ThinkPad A485 with a Ryzen 5 2500u and one with a Ryzen 7 2700u, it seems as though Lenovo's power management is aggressively holding back the Vega 10 GPU in the Ryzen 7 2700u, as opposed to the Vega 8 GPU in the Ryzen 5 2500u. Previously, in CineBench R15 (https://www.maxon.net/en/products/cinebench/) benchmarks, my A485 with the 2500u would achieve ~37fps during testing, while hardware monitoring software would show that the GPU was achieving a clock speed of about 800mhz. With my new A485 that has the Vega 10 GPU, it is impossible to achieve more than ~25fps under the same test and testing conditions and the hardware monitoring software shows that the GPU can not reach a clock speed higher than what I believe to be the near-base clock of 400mhz. With both laptops, this testing was performed with the Windows po... Read more

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RELEVANCY SCORE 43.6

Hello, I have two different A485 (2700u). Both will frequently have issues playing video files through VLC or Windows Media player. I frequently get "Display driver amdkmdap stopped responding and has successfully recovered" errors in the system logs. Sometimes, videos show up as distored lines, other times a green screen. Usually, the driver crashes and recovers, but sometimes it causes a bluescreen.  Both are Win 10 Pro fully updated with all latest drivers installed via Lenovo Vantage. Anyone else having similar issues or have any suggestions?  AMD Radeon Software: 17.7Radeon Settings Version 2018.0711.1814.30999Driver Packaging Version 17.40.3601.1015-180608a-329781C-LenovoVega 10 BIOS version: 016.002.000.007Vega 10 BIOS part number: 113-RAVEN-110 I've tested with below driver package as well. Same issueDriver Packaging Version 17.40.6001.2901-180711a-331250C-Lenovo Thank you!

A:A485 amdkmdap driver crashing

 

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RELEVANCY SCORE 43.2

Hi, The ThinkPad A485 currently suffers from the same issue as the E485, where if typing on the keyboard quickly, jumbles up the letters. This appears to be a firmware bug as I have tested in in Windows and Linux, and yet it persists. https://forums.lenovo.com/t5/ThinkPad-11e-Windows-13-E-and/E485-strangely-unresponsive-keyboard/td-p... Could I please also have confirmation that the A485 will be supported for BIOS updates via LVFS (fwupd.org)? If you need any more information please ping me. Cheers

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RELEVANCY SCORE 43.2

Linux may be unsupported, so I just want to hear from other users: Are you able to use the Bluetooth on the Realtek R8822be in this Laptop under Linux? If so, under what kernel?

A:Thinkpad A485 - Bluetooth not turning on (Linux)

It is working for Antergos 4.18.* Kernel. Did you turn it on with FN+F10?

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RELEVANCY SCORE 43.2

I just updated the Bios on my machine hoping for the performance to start going further to becoming at least on par with the E485/E585, but to my horror, it now throttles even worse! What used to be a stable 2.5Ghz on the CPU during a Cinebench run on high performance mode, resulting in an underwhelming but acceptable 530-560cb is now 2.0Ghz! This barely puts it in the 450-480cb range, which is almost as bad as quiet mode on the previous bios. This is completely unacceptable. If the E485/E585 can get 600cb consistently, so can the A485. The cooling isn't the problem, just stop limitting the laptop and let it get a little louder/hotter so we can get the performance we have been advertised! 70 degrees is _not_ a suitable temp limit in high performance mode.Please try and fix this. This could be the best Ryzen laptop around, but right now, you're just a fool for buying this over the E485. Here's a look at my findings https://imgur.com/a/qXJS2Bs

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RELEVANCY SCORE 42.8

After several clean re-installations of Windows 10 I've found the following:The driver "Synaptics ThinkPad UltraNav Driver 19.5.19.26" alone does not enable the middle button to work.The middle button works only if the "ThinkPad UltraNav" app is installed from Microsoft Store, as shown in the screenshot below.Sometimes downloading this app from Microsoft Store requires signing in with a Microsoft account, which is unacceptible. Why would I need to create a Microsoft account to get a driver?This app is not yet available in Microsoft Store for Windows 10 1809 as of 11/Oct/2018. A clean installation of Windows 10 1809 has no access to this app.Windows 10 LTSC 1809 does not have Microsoft Store, and therefore has no access to this app.Copying SynapticsIncorporated.SynLenovoTBGDApp_19005.19026.0.0_x64__* in C:\Program Files\WindowsApps\ from a Windows 10 1803 installation to a fresh installation of Windows 10 1809 works, but why would I need to go through such harassment just to get the middle button work?Suggested solution: Lenovo please add this app to the driver installer, not as a Microsoft Store app. 

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RELEVANCY SCORE 42.8

Are the two RAM-Slots in the A485 usable in Dual-Cannel-Mode?

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RELEVANCY SCORE 42.8

Who can confirm that the key combination Windows+Shift+RightArrow does not send any keypress event to the operation system?

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RELEVANCY SCORE 42.8

I'm loving my new A485 but I have 2 issues that I'm unanble to solve. First:Silent/Perfomance toggle is only showing up sometimes? There is this little speedometer in the taskbar that is either bleu or orange depending on your silent or performance setting. But often this toggle is missing from my taskbar after a sleep / hibernation or full restart. I tried almost everything to figure out what could trigger this issue but I haven't really figured out what it could be... All software is up to date and I'm running Win 10 1809   Second:Installing a second SSD in the wwan port (m.2 2242)Is this even possible? I inserted a new M.2 2242 SATA SSD with 512GB but it does not show up anywhere in the Disk manager or in MS dos (diskpart).  A little help would be welcome for this new Thinkpad user      





Woodworker with an affection for pixels.

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RELEVANCY SCORE 42

it happened since i got the trojan, every time i turn on the computer, it pops up: 1)
"groove monitor .exe application error. the application failed to initialize properly (0x0000034). click on ok to terminate the application". then another pop up "microsoft office outlook. either there no default mail client or the current mail client cannot fulfill the message request. please in microsoft office outlook and set it as default."
here's my HJT log, thanks in advance

Logfile of HijackThis v1.99.1
Scan saved at 5:38:50 PM, on 3/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\ALCWZRD.EXE
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\ALCMTR.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
C:\PROGRA~1\mcafee.com\agent\mcage... Read more

A:really ignoring

Hi, I got your PM.

I'm leaving tomorrow for Seattle and won't be back til Saturday.

Give this a try.

Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

Reboot.

If the error continues, disable Windows Defender and fix the entry again.

If that doesn't work, PM a Gold Shield member to take over because I won't be on TSG until I get back.
 

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RELEVANCY SCORE 41.6

I am testing the new models of Thinkpad A485 units Model Type 20MV S00U00.OS installs just fine.I have the drivers for enterprise that were downloaded from the lenovo site, they installed just fine.I have a script that as part of the setup it installs around 38 wireless profiles and its the same script that we use in all our models.On this model is causing a BSOD pointing to the "rtwlane.sys" file.  after some research I have downloaded the latest driver from Realtek.  This did not help.I added a pause command on the script so that the script pauses after each individual profile is installed to see if its one particular profile causing the issue.Each time that I run the script, the BSOD happens at a different profile. 

A:Thinkpad A485 - BSOD - rtwlane.sys when adding multiple wireless profiles

A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly. When you experience this type of error, you won?t be able to see things like the Start menu or the taskbar on the screen when your PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.

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RELEVANCY SCORE 41.6

http://forums.techguy.org/malware-removal-hijackthis-logs/588385-help-4.html
 

A:why are you guys ignoring me :*(

If you have problems just use the report button. Please do not report your thread unless more than 24 hours have past.
 

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RELEVANCY SCORE 41.2

I've noticed this on a number of occasions, most of which are too trivial to mention, that Window 7 offers you a dialogue box asking you whether you want something done or not, you click what you want, but it then goes and does the opposite.

Most recently Windows wanted to restart to finish intalling updates. It offered me the possibility of restarting later, which I clicked because I was midway through some heavy downloads. Within a minute it just went and restarted anyway against my instructions, scuppering the downloads.

I often get the sense with Windows 7 that I am not the owner of my computer. In fact it doesn't seem to have regard that you might actually be using the computer for something more important than its own petty machinations.

A:Windows 7 Ignoring Orders

Uh huh...Either something is wrong with your computer, ghost maybe, or you are not paying attention to what you are doing. Or maybe your mouse pointer is off center, maybe.

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RELEVANCY SCORE 41.2

I created a great set of spreadsheets with formulas that were working perfectly. Now, when I enter data, the cell ignores the formula and nothing happens. This is true of all the sheets in the book. Help!!!!
 

A:Excel ignoring all formulas

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RELEVANCY SCORE 41.2

I hope you can help me - I've been on other sites waiting for replies for more than a week!! Please see attached logs per your instructions:
DDS (Ver_10-12-12.02) - NTFSx86
Run by Charlene B at 13:36:06.84 on Thu 12/23/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.153 [GMT -5:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Fi... Read more

A:Please Help other sites ignoring my request

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

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While Spybot's TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent tools from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your logs are clean.Open Spybot Search & Destroy.
In the Mode menu click Advanced mode if not already selected.
Choose Yes at the Warning prompt.
Expand the Tools menu.
Click Resident.
Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
If TeaTimer gives you a warning that changes were made, click the Allow Change box when prompted.
In the File menu click Exit to exit Spybot ... Read more

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RELEVANCY SCORE 41.2

This started a while ago, and as Im on the affected computer its quite hard to type this because my single quote key is broken and it randomly types, thus I require a program to block this. Although I am adept with computers and could probably write my own program to do this specific task, I would like to know if you know of any programs that already do it to save me the time, I am having trouble finding one. Its very annoying and doesnt happen all the time, I have tried the windows accessibility feature of Filter Keys, but that is not what I want. Im pretty sure it isnt a virus or punkware, I believe it is hardware

So please, help me find a way to:
A.) Fix 'my LAPTOP's keyboard without replacing it (it is an internally connected laptop and replacement keyboards are ~$50)
B.) Introduce me to a program that can block a specific' keys keyboard input

'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

A:Keyboard - Ignoring Keys

Also, since the single quote key on Firefox activates quickfind, it is especially annoying while using Firefox and I have been forced to actually use Internet Explorer a couple of times '''

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RELEVANCY SCORE 41.2

I purchased a HP laptop in April from ebuyer, however the system incorrectly shows the warranty will run out in Jan. I therefore contacted HP twice, on 03 May and 23 June seperately, and uploaded my invoice twice of course. Everytime I opend a case they promised to fix it in 2 weeks time, however it has been 3 months now, despite the fact that nothing has been fixed, they also closed my previous cases without notifiying me and explaining why? Could someone advise it it what HP's customer service always do to its customers?

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