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Windows 7 black screen, black or blank thumbnails, and black desktop themes

Q: Windows 7 black screen, black or blank thumbnails, and black desktop themes

I have Windows 7 Ultimate 32 bit. So, these are my problems described in the title. I cannot change desktop from black, only can set a picture as a background.

When I am in pictures folder for example, I see blank or black thumbnails.
When I right click and go to personalize, I can see black themes instead of actual pictures.

I tried almost everything.
- reinstalling video driver
- clearing thumbnail from disk cleanup
- resetting dwm.exe
- going into safemode and then restaring into normal windows
- I tried fixing shell by using "fixshell"
- clearing & repairing registry errors
- ran an error checker
- ran a file checker

I have Microsoft Office 2010 - I heard that it could be the issue, but maybe I am not right, anyway...

I attached a print screen photo.

And, I am hopeless, any help please? Thanks

Preferred Solution: Windows 7 black screen, black or blank thumbnails, and black desktop themes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 black screen, black or blank thumbnails, and black desktop themes

I noticed you're not running Aero. Click on last item, left side - "Troubleshoot problems with transparency...."

Office 2010 should not be a factor here. Public pics folder is empty - it should have sample pics in it.

Validate your OS installation - Genuine Microsoft Software

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Hi all,

This is my first post so fingers crossed i'm in the right place. I run a fairly basic Dell machine with Vista Home Basic. Here is my problem:

I enter my user account password(i am the only user on the computer) and the desktop loads up.

About 50% of the time the desktop loads and then goes black. I have no mouse cursor and the Ctrl+Alt etc combinations do nothing. The monitor stays on which suggests that the computer is still sending some sort of signal so i don't know if this is a display problem or something more sinister. I have tried to follow advice on different forums and have yet to fix the issue.

I changed the desktop wallpaper, I removed and then re-installed the display drivers and neither of these suggestions helped. Is it possible that it has something to do with the power settings? Any help/advice will be greatly appreciated.

A:Desktop Problems - Blank/Black Screen

Sounds like a driver problem - but it could be the file system

SFC -System File Checker -Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the ElevatedCommand Prompt window should pop up.

At the Command prompt, type


and hit the Enter key

Wait for the scan to finish - make a note of any error messages -and then reboot.

Copy the CBS.log file created(C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate itdirectly) and then compress the copy and upload it to your SkyDrive Publicfolder (http://skydrive.live.com ) and post a link to it so that I can take a look.

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So on my computer, something strange happens when I uninstall UxStyle. It has broken my Windows install once and it has done it again. The first time, I kept on doing system restores to see what was the problem that made that black screen. After trial and error, I narrowed it down to UxStyle. So, I deleted Windows 8 and installed Windows 7, which is what I wanted in the first place. Now, I decided to triple-boot Windows 7 with Vista and 8.1, and it has succeeded. I reinstalled UxStyle thinking it was just a problem with my old Windows install, and then uninstalled it after a few days since I felt like the regular look was better. I rebooted Windows and the same effect happened.

So, I would like to know if I can get and replace those three patched DLLs with unpatched DLLs for Windows 8.1. Could I just change the broken ones to have .old next to them and then place the ones I get here there? Also, would sfc /scannow work?

A:UxStyle Black Flashing Post-Windows Update Black Screen

Hello lct01a, and welcome to Eight Forums.

A sfc /scannow will attempt to repair any modified or corrupted system files, so that would be a good first step.

SFC /SCANNOW Command - Run in Windows 8

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I am no longer able to set .jpg files as the background image I only get a black desktop bacground if I do so (.bmp works alright), further the pictures folder & all other folders which used to show a thumbnail preview no longer do so I just see the file name preceded by a blank placeholder.

I have a problem similar to this thread

But this thread seems to have been closed without a proper solution.

Apart from this I also have a problem with online videos, i do not hear anything ! there is no audio being played with youtube, ..... . Actually windows media player & vlc player work fine but the startup sounds/ alerts no longer seem to be heard, even when the volume is increased i do not hear a thing (the usual beep sound is gone)

What should have gone wrong ?

Thanks for the help,


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I'm having some interesting issues with my computer lately...I'm running Windows 7 Professional 32-bit and recently (within 2 weeks) I restarted my computer and when it came back on and I logged in the desktop was one solid black (with the desktop icons still but the wallpaper was gone) and I could not change the wallpaper to anything else. Also the images that displayed for folders and videos would not display at all just a windows explorer window with the filenames but no images/icons/thumbnails. even longer then 2 weeks ago i have repeatedly noticed that my taskmanager would display a constant 23%-32% CPU usage and i've found it impossible to make it drop below the 23% (although if i work it hard enough i can easily get it up to 100% it just gets stuck in that range). I don't know if this is a problem with malware or not but i believe it is. Please help me...below i have copied and pasted the contents of my DDS.txt file and also attached the requested logs in a zip file...

DDS (Ver_10-03-17.01) - NTFSx86
Run by Austin at 4:16:58.81 on Sun 03/28/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2943.1810 [GMT -7:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Securi... Read more

A:Computer super sluggish, desktop is black, most explorer thumbnails missing...

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


It appears you ran or tried to run ComboFix. Did it produce a log located at C:\ComboFix.txt?

If so, please post it in your next reply.


Why do you only have restore points back to a couple of days ago?

Do you experience the same blank screen problem in Safe Mode?


Let me know if you are able to get your desktop doing this in Normal Mode:

Task Manager > File > New Task(Run...) > type explorer.exe > OK.


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I've just finished building my first computer but it seems that I messed something up.

After I finish installing Windows on my SSD (from booting Windows Creation Tool on USB) it works fine for about 10-30 mins. But as I'm about to download drivers the screen goes black and restarts, where afterwards only the wallpaper and task bar is visible (no cursor and very limited keyboard function). The task bar icons still get highlighted but I can't view anything, including the task manager, although it does open (i.e. only the icon appears on the task bar, but the window doesn't appear on the desktop). Once this happens and I reboot my PC, the screen goes black/blank after the Windows logo. The black screen happens every time I try rebooting hereafter (i.e. I can no longer log in to my PC no matter how many times I reboot.).

I've tried reinstalling windows, but the exact same things happen (within 10-30 mins, screen goes black, comes back with only wallpaper/task bar visible, black screen occurring every reboot thereafter). I have no idea if this is a software or hardware issue.

I've tried both installing Windows on my SSD and HDD but the issue is still the same. I can still access the BIOS since the black screen occurs after the Windows logo loads.

Hopefully someone could offer any suggestions, or should I just bring the PC to a professional to take a look?

Thanks in advance for any assistance.

TL;DR: Windows starts correctly after installation, s... Read more

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I installed Windows 8 (from Windows 7) and things were OK.

Then I went to the Nvidia site and tried installing the latest driver because things looked a little strange
(nothing terrible, just some ragged edges).

Now when I restart, I see the window-pane image and the little circle thing that Windows displays,
then the whole screen goes black.
My computer is therefore dead in the water.

I tried rebooting from my Win 7 DVD, which brought up windows 7 setup screen,
told me to restart, which went right back into the Windows 8 and the malfunction.

Any ideas to bring this back to life?
Should I get hold of a Win 8 installation disk and boot from it? (I did the 7-->8 upgrade just
by downloading). Thanks in advance.

Not that it matters, but the machine is a Core I7 at 2.53 ghz w/ 8gb RAM (a desktop from Puget Custom Computer).

A:Blank (black) screen after windows 8 symbol.

I have the same problem. When installing, got a message that there were some startup errors that Windows 8 was repairing by restarting. Now I get nothing but BSOD. Microsoft said that I need to buy the disc (clever of them). Any fixes that could be done by a normal human, age 66, like me? Many thanks.

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I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: Intel Core i5-4670K, Gigabyte GeForce GTX 760 (2-Way SLI), Corsair 400R - current - lillz's Saved Part List - PCPartPicker

A:Windows 8.1 black/blank screen after log in. No cursor

With two large graphics cards, the size of the power supply is very important....what is the model number?

What configuration are you running the dual monitors in. Are they both running from one video card, and which ports?

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I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: http://pcpartpicker.com/user/lillz/saved/2k9rxr

note: I posted this on general support too but I bet this is probably a more proper place to post.

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Recently I've discovered a small issue.

When I play FSX it changes the windows setting to windows basic.

When I quit the game sometimes I get a black screen with a white mouse for a few seconds & then it reloads back into windows areo.

Any ideas on how to fix this its not a major issue, just hasn't happened before.

There's new graphics drivers out for my card so might update them.

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 Hi all,First post!  My Dad's Lenovo laptop goes to a black screen when starting up, so is unusable.I haven't seen it in the flesh yet but have started to research things for him and have found that 'black screen' shows up quite a lot for Windows 10 and Lenovo PCs! We were so impressed with my Dad's PC I've ended up with the same model myself:Lenovo YOGA 500 Convertible Laptop, Intel Core i7, 8GB RAM, 256GB SSD, 15.6" Touch Screen.Also labelled as: Yoga 500-15IBD Laptop (ideapad)  I see some people mentioning hardware failures and others device driver problems with the graphic card etc. but haven't read a definite cause/fix for this so far. I've just found this recent critical BIOS update for this PC which mentions the black screen problem:Software name: BDCN63WW Version 63[Important updates] Fix Win 10 lid close black screen issue.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...I haven't seen this mentioned in the forums? Has anyone else used this?If the PC always boots to a black screen I'll obviously have trouble installing this! I'm hoping that it will boot in Safe Mode or I'm going to have some trouble installing it?! I don't know whether to install the BIOS update on my own machine which is running fine - I think I'll wait until I see my Dad's laptop first which will be in a few weeks. Has anyone had any experience of this BIOS update or other comments on this?Thanks. &nb... Read more

A:Yoga 500 'BLACK SCREEN' - BIOS update: "[Important updates] Fix Win 10 lid close black screen issue"

I'm still wondering about this... I've just updated the Lenovo Companion after seeing it mentioned in another thread. It looks like this s/w is supposed to scan the PC and recommend Lenovo updates - critical and nice to have ones. Initially the Companion was showing a critical update for Lenovo SHAREit and a recommended one for my BIOS. It says I'm currently on BDCN28WW and offered something like v61 and not the 63 I mentioned in my first post? After letting it update SHAREit and re-scanning the BIOS update is no longer being offered and still shows me on v28 ??? I'm not sure I trust this 'Companion' app!My laptop seems to be running fine so I don't want to break it updating the BIOS if it's not required. For all I know my Dad's broken one may be broken because it upgraded?! Does anyone else use/trust the Companion app?And has anyone else seen it change it's mind on recommended BIOS updates?Thanks.

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Hey guys, I just reset my laptop and am upgrading to 8.1. This is the third time I have tried upgrading and every time it results in a blank black screen. I believe it has to do with video drivers. By a blank black screen I mean totally blank. There is no backlight and there is no cursor. I had this problem when it upgraded the intel graphics driver to the .3345 version so I went into safe mode and rolled it back. After the reset I uninstalled all intel graphics driver and used the microsoft driver. When I update to 8.1 I get the black screen even with this video driver. I will keep trying using the stable intel driver to see what happens.

Any help on this would be great.

A:Windows 8.1 upgrade results in blank black screen

I get error codes 0xC1900101-0x40019 and 0xC1900101-0x3000D

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Dear HP, My Laptop is HP 245 G5 Notebook PC. It is only three days old. At first time it operated completely fine.on next day somewhat reason it's monitor screen driver is lost it's not detecting the monitor every time i turn on my laptop its completely blank even it's not showing bios screen I use narrator to operate the laptop. but now I'm using my tv screen to run it i used every way to turn on the screen it is still blank. Please Help. It's been only two days since I'm using this laptop.

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Hi everyone,

I need your help/suggestions on this one before I do any harm to the system.

The problem is my DELL E310 will not boot to Windows XP. It got as far as the DELL Logo and then it comes to a blank black screen with blinking cursor on the upper left corner.

At the DELL Logo, I can F2/F12 to change the boot sequence and boot to Windows XP pre-SP1 Install CD. I have tried going into the Windows Recovery Console. Typing "dir" gets a "An error occurred during directory enumeration" for C:drive. Typing "chkdsk" gets a "The volume appears to contain one or more unrecoverable problems."

What was I doing before the blinking cursor...? I was trying to set up dual-boot configuration with addition of a 2nd SATA hard drive. Before attempt to install XP on new drive, a quick check in Control Panel | Computer Management | Disk Management confirmed that Windows was seeing the new drive:
Disk 0 (existing C:drive) 144.33 Gb NTFS, 39 Mb FAT and 4.64 Gb FAT32.
Disk 1 (new drive) unallocated.

I tried to install Windows XP to the new F:drive (after creating the partition), but the installer wants to install to C:drive instead. On the installer set up menu, it reports Cartition [unknown] 132 Gb.


A:Blinking cursor on blank black screen, Windows XP

Use your windows install cd and get back into the Recovery console, instead of chkdsk, run the FixMBR and Fixboot commands. In all instances that i've encountered the "blinking curser", it's been a corrupt or modified MBR record.

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Recently I recuperated and old computer that would go to the trash, I installed successfully Windows XP SP3 on it and works great, but, now the XP life ended and I decided to install Windows 7 on it.

Here the specs:

Motherboard: First International Computer/FIC FA15T
Graphics card: Inno3D FX5200 128Mb AGP
Processor: Intel Pentium 3 1Ghz PGA370
DVD drive: Samsung SH-S182D
Power supply: Generic WiseCase 250W

All works, except, of course, the video card! Originally, they comes with a Pine 3D SIS 315 32MB video card, I was able to get it working under Windows 7 with the XP drivers and the system was fine.

So, I changed it to a FX5200 because I watched some youtube videos showing it working with aero in Windows 7 (because they have Directx 9.0), but now, I can't get it working properly.

Here some drivers that I tested:

96.85 for Vista -> the most recommended video driver, causes BSOD with nvlddmkm.sys 0x00000116 and a buggy black flashing screen, after that the system freezes.
9719 from Guru3D for Vista -> I get a buggy flashing black screen, after this or the system freezes or the monitor turns off.
175.19 for XP -> the setup doesn't start in compatibility mode, unable to test, but worked in XP.
195.62 for vista -> same thing as 9719 does.

One of the XP drivers worked in W7, but without aero and a very bad performance, when I try to play any video file the system causes a BSOD with nv4_mini.sys.

My video card is this:

Can s... Read more

A:BSOD and blank/black screen with FX5200 on Windows 7

Hey aless. So you say, you had first one GPU (Pine3D), and then, you changed it to Inno3D, then you installed the drivers for this second GPU (Inno3D). all in the same OS?, that's bound to get you some problems in the future, because a search about those BSODs gave me info related to drivers for video cards (nvlddmkm.sys and nv4_mini.sys), are you in a position to do a fresh, clean install?:
Clean Install Windows 7
or maybe could you revert to the functioning card and check those BSOD dumps?, you could check them yourself with an utility like BlueScreenView:
Blue screen of death (STOP error) information in dump files.
Or you could use that program to extract them so an expert here can take a look. Although I'm not an expert, I think it's driver related.

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I have a ThinkPad Edge E430, 64bit Windows 7 computer that is under warranty. Upon normal startup, I am able to load Windows 7 and get to the user login screen. After logging in, I get a black screen and can see the mouse cursor but no applications ever load. I think there is a problem that is preventing windows explorer from loading.
I'm not sure if this is related, but a few days before this started happening I received a Windows Action Center notice that the small.CA virus was detected on my computer. I ran Windows Defender, Malwarebytes, McAfee Virus Scan, and Emisoft Emergency Scanner, but none of them turned up any problems.
I'm able to run my computer through Windows safe mode with networking at the moment normally.
Do you know if this is a software problem and if so is it fixable? If it's a hardware problem, my computer is under warranty and I can send it back.

A:Black/Blank Screen upon Normal Windows 7 Startup

In the Advanced Boot Options where you chose Safe Mode with Networking there is the option to Repair your computer.  Give this a try.

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I left my computer on over night on sunday, when i checked my computer late monday evening it just had a blank black screen on it. I rebooted the computer and it loads all the way to the winXP logo and then it displays this blank black screen with nothing on it. no sound no nothing. I tried starting "the last known good configuration" and the same thing occurs... i can start the computer in all 3 safe modes, but no other option works. i have no idea what to do. i didn't install any new software or hardware. any ideas?

A:blank black screen after windows logo on startup

Boot to safe mode, set your display for a generic vga, low resolution. Restart in standard mode, see if you get display. If so, start then, select correct display driver and try, step by step, to get back to where you were. If, somewhere along the line, you get the blank screen again, you should have an idea what happend.

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I don't know if this happens on a regular basis, but I have been
downloading updates from MS and was using the Dark Skies theme
from MS. All was working fine. They were shuffling, etc, when all
of a sudden the desktop screen went black save the different icons
I have going. It looks much like the screen does when one is in
Safe Mode.

If any of you have had this problem, please enlighten on how you
remedied the situation.

Thank you in advance.

A:Had themes working fine, then screen went black save for icons !

Opps. Never mind. It was all the updates. Took over control of the
unit. Pretty sure the HD is on it's way out. It's been slowing down
and no I don't have a virus. Just did a reformat and fresh install,
so it's the drive. I have a LOT of hrs on it. Oh well.

Thanks for looking.

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I just installed a fresh copy of windows 7, the setup process even took me far enough to create the account, time, homegroup settings ect. It seemed successful. Then it restarts one final time and results in a blank screen after the bios screen flashes. I've tried every setting in the BIOS with no avail. Pressing CTRL ALT DEL at the blank screen just restarts the computer, flashes the bios as usual, and then when you should see the windows loading sign it loads a blank screen with no mouse cursor at all.

Any insight as to what might be causing this? I've already tried formatting twice and it results in the same exact issue. The computer was working fine before hand, didn't add any hardware or anything.

I really appreciate your help. Thank you.

A:Fresh install of windows 7 results in a blank black screen

Can you get into Safe Mode?

If not enter Device Manager to see if any drivers are in error with an !. If so disable the device to see if install will complete, update them from desktop: Device Manager - Access During Windows 7 Installation

As always give preference to drivers from optional Windows Updates after enabling Automatically get recommended drivers and updates for your hardware before importing any.

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Bit of a long story but here I go.

I have 2 Radeon 6950 with the crossfire thing set up, it's been working well for over 2 years.

Over the last few weeks I've been having issues, mostly while watching videos (usually HD and/or full screen). The video will freeze, the audio will loop, then eventually the screen goes black and I get an error message saying "Display driver has stopped working and has recovered".
Sometimes it didn't recover and I have to turn the computer off.

What's now happening is it will freeze at the windows start up. Then after resetting I will get to windows in very very low resolution and in black and white.

So I 're-seated' the cards. I couldn't notice any obvious damage to it except the fans were very dusty so I cleaned them.
Boot it up and I still get the black and white.
I checked the device manager and it said one of the cards was having problems, I uninstalled both drivers from that menu (not quite sure if I should have done this) and for whatever reason it's now working.

However it now seems one of my cards is not being recognised. Only one display adapter is shown in the device manager and AMD catalyst only recognises one card too.

What's the best course of action to determine what's wrong with what card (still not quite sure which one it is).

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-2500K ... Read more

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I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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Hello there,

So as the title says, I'm having some problems with my computer. I bought it about 4 weeks ago, and no issues with it other than when I try to play an MMO that would make the graphics card work. The graphics card that is installed in the computer was separately bought and installed, so I'm thinking it might be conflict issues with the card, but I don't know.

The way it happens is, I run the games, I can play for anything from a minute, to 15mins and then my screen says it has disconnected from the image, goes black, and I can hear my computer restart, but my screen stays black. I have to manually power off and back on for my screen to start showing images again. Once restarted i get the "Problem Event Name: Bluescreen" thing.

It's really annoying since I just bought GW2 and I can't play properly any help would be appreciated.

Also, in the Action Center it's said that my Nvidia Graphics Card has stopped working or crashed, multiple times, naming the exact times my computer crashed.. which is why I believe it has to do with my card.

A:BlueScreen playing MMO's. Screen Goes Black, Restarts and Stays Black

BugCheck 116, {fffffa800cf0e010, fffff88010aee630, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )

Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Oct 02 19:21:13 2012 (506B3099)
Follow these steps:STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Overclocking -
I recommend if you are overclocking any hardware, that you reset these values within the BIOS to their default values in order to increase the stability of your system.

Please run the following tests for your graphics card and RAM:
RAM - Test with Memtest86+
Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Graphics Card:Video Card - Stress Test with Furmark
Read all the steps within the hardware test tutorials very carefully,... Read more

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i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and wifi button lights up on keyboard and fans are running but black screen no response. it is not a graphic card problem not a hardware problem at all. please help

A:Black Screen of Death true black no keys work at all!!!HELP

Do you see the bios splash screen?
Did you ever enter BIOS before, so you know how to do it?
Do you see the win7 animated welcome screen (prior to logon)?
cd repair disc .... you mean this? System Repair Disc - Create

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I turned my computer on this morning to find the following:

The screen - or desktop - is just black, there are no icons, nothing. There is no way to access Windows 7 or my computer other than through one window frame which opened that allows me to access all of the files on my computer.

Windows 7 obviously must still be running, otherwise i wouldn't be able to use my computer, It starts fine everytime, showing "Preparing your desktop" and all that, but once it's supposed to show desktop, there is just nothing, it's as if it's just not there anymore. It's just black.

I can still do anything I want, show movies, listen to music, work on MS Word, etc.

Any help is appreciated!

A:Screen goes black Windows 7 not available on desktop

"Preparing your desktop" is only showed on first logon to an account!
"one window frame which opened ". Is that the standard file explorer frame?
What happens if you double click on c:\windows\explorer.exe ?

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My PC was fine and then i turned it on the next morning and it was just a black screen after i logged on.
I could run programs fine using task manager there was just no desktop.
I'm not sure if this is a virus or what but i would appreciate all the help.


A:Windows 7 - Black screen No Desktop

Fixed followed some thing on youtube

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I was using my laptop and windows shutdown with no warning, when i restarted windows it was stuck in a boot loop.

I the start up repair utility within windows now the computer boots to user account when i put in my password it says preparing windows sits like this for 10 mins then all i get is a black screen.

when i press cntrl alt and delete I get the options to lock, switch account, power off, connet to wifi,

also when i press cntrl shft and esc the task manager starts i can run cmd and other utilities.

system restore isnt turned on so cant restore to earlier date.

system recovery will not reset computer either.

anyone any ideas

Thanks in advance

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  While i have been fussing about  my Acer Laptop Caution on the Hard Drive Test.
I did a Hard Drive test for my Desktop PC which was Good but on starting it up yesterday
smoke came out of the Back at the top smouldering smell and something had fried
 There's Irony!
So I have now purchased a  second hand Self Build Desktop PC  for an older Family member
who just surf's the internet. Its Description is...........
Desktop PC, Monitor, Keyboard and Mouse.
DFI LAN Party RDX200 socket 939 motherboard.
Fresh quality thermal paste add to all fans etc. Crossfire ready.
AMD 64bit 3000+ socket 939 Processor.
Again fresh quality thermal paste added.
1Gb Corsair Platinum Twin X RAM, across all 4 channels.
Seagate 320 Sata Hard drive.
Windows 7 Professional 64bit.
All updates as to 20/06/2015 including service pack 1.
Nvidia Geforce 7300 LE graphics card.
Dell 17 inch monitor.
Key board and mouse.
Case does have scratches and paint loss consistent with use and storage.
Ideal silver suffer or second computer.
Computer started up well , Checked Performance of computer which was fine ,although  screen went black couple of times with a notice that a driver had stopped working, but re-started ok.
Opened Internet  Explorer  downloaded a Antivirus  and as i was scanning with Antivirus checked documents
and opened the default Video at which point the Screen went blank at 23% Sca... Read more

A:Black Screen Windows 7 Desktop

Sounds like a summary of all the reasons for NOT buying "2d-hand" systems with older components, IMO.
Did you see this system in a functional state...before you acquired it?
Did you buy it from a person you know...or from some "business entity" who wanted to exchange it for money?
Is this a system coming off-lease?  If so, you should have a 60-day warranty period.
What "battery" are you referring to?

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When i press the power button evrythings... looks ok

all fans starts

the led on my keyboard flashes...

but the flashing led on my screen that indicate that it's sleeping does'nt stop flashing.... which mean it does'nt receive any information...

When i press restart it often solve the problem and my screen computer starts perfectly


.... the problem still there..

If someone know how to get a log file that would help me to determin the problem...

1- Does reseting de cmos could solve sumtin..
2- To reset cmos i need to remove the bateri for about 30 second ?
3- does a poor batery could make such problems...
4- I need hlp

Or if someone have already experienced that problem and could tell me what you did to solve the problem... i just baught a power supply antec 480 but i didnt solve anything.... my 3d card is brand new... and my cable looks fine... but who knows...
pls HLP ME

(information about this error must be written in some log files?)

Thanks for replies

A:PITCH BLACK!!!(black screen when you press power you know what i mean?)

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A black dot 1" in diameter and some black smears have appeared on the bottom right corner of my screen. I believe whatever page I have up is ok behind it. And I think it is getting bigger. Monitor is a Dell 19 " Analog Flat Panel. Maybe it is finished.

A:black dotr amd black smear on monitor screen

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i need to know what to do to get it off the black screen has to do with geuinnse i ant spell is said windows 7 its not a part of genunse 

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I am facing a peculiar problem for past week as I see after logging into Windows 10, a complete black screen. Task Manager works and no new software's or drivers were installed.  I tried the following steps -
a) ran sfc /scannow ( in the startup troubleshooting options screen)
Beginning verification Scan...
Verification 100% complete.
Windows Resource Protection could not perform the requested operation.
b) sc config trustedinstaller start=auto
c) net start trustedinstaller
The windows modules installer service was started sucessfully.
d) e:\Windows\system32\dism /online /cleanup-image /restorehealth
Error 50
DISM does not support servicing Windows PE with the /online option
DISM log file location is X:\Windows\Logs\DISM\dism.log
e)regedit and deleted the key - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MiniNT
f)this time dism worked for e:\Windows\system32\dism /online /cleanup-image /Scanhealth
100% success - No component corruption detected - Operation completed successfully.
g) e:\Windows\system32\dism /online /cleanup-image /RestoreHealth
100% Error 1 Incorrect Function
DISM log file is found at X:\Windows\Logs\Dism\dism.log
h) Ran sfc scan with same error -->
Beginning verification Scan...
Verification 100% complete.
Windows Resource Protection could not perform the requested operation.
g) As a last shot had also tried to reset the PC by keeping data but it gave

there was a problem resetting your pc... Read more

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Hi I have recently installed the latest version of itunes to back up and set up new iphone and tried to log in and get a black screen with a white cursor just hanging there, this also happens when starting in safe mode Please help? Thanks

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I have 2 hard disks, 80 Gb and 500 gb which are both compatible with the rest of the computer.

The OS was initially installed in the 80GB drive and was working fine till I got a message on startup saying it had failed the S.M.A.R.T test and crash was imminent. So I loaded XP onto the the 500GB disk and removed the 80GB disk. Everything was working fine except on start up I was given two OS to boot from, the second one now obsolete since the disk was removed.

So I entered the System Configuration Utility and using the "Check All Boot Paths", (made a system restore point before this) deleted the option that no longer was in use and rebooted the system. Except that upon loading desktop it rebooted within a minute.
I tried restoring using system restore but the same problem continued. So I tried repairing my installation using the Windows XP CD. After it did a repair, and upon boot and installing in place of the 'Welcome' screen, the screen turns black. However I have control over the mouse pointer. But Ctrl-Alt-Delete, Ctrl-Esc or right click, nothing of this sort works. Even booting in safe mode leads to the same result, except the black screen has 'Safe Mode' written in the corners.

Kindly advise, using Windows XP Media Center Edition.

A:Windows XP welcome screen black, not loading desktop.

It sounds like your system is already set to boot from CD. Perhaps you should try reinstalling Windows on the new drive. That way your MSCONFIG issues would be settled, the OS would now recognize your new configuration, and it sounds like you might have a video issue although it could just be a corrupt install. I'd suggest trying a reinstall of XP.

Good day.


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I recently downloaded Oceanis so that I could change my desktop; however, today my desktop is black.

Is there anyone out there that can help me get rid of the black desktop?


A:Black desktop screen - Windows 7 Starter

Can you boot to safe mode and remove this software?

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Hi all, I have 2 hard disks, 80 Gb and 500 gb which are both compatible with the rest of the computer.

The OS was initially installed in the 80GB drive and was working fine till I got a message on startup saying it had failed the S.M.A.R.T test and crash was imminent. So I loaded XP onto the the 500GB disk and removed the 80GB disk. Everything was working fine except on start up I was given two OS to boot from, the second one now obsolete since the disk was removed.

So I entered the System Configuration Utility and using the "Check All Boot Paths", (made a system restore point before this) deleted the option that no longer was in use and rebooted the system. Except that upon loading desktop it rebooted within a minute.
I tried restoring using system restore but the same problem continued. So I tried repairing my installation using the Windows XP CD. After it did a repair, and upon boot and installing in place of the 'Welcome' screen, the screen turns black. However I have control over the mouse pointer. But Ctrl-Alt-Delete, Ctrl-Esc or right click, nothing of this sort works. Even booting in safe mode leads to the same result, except the black screen has 'Safe Mode' written in the corners.
Kindly advise.

A:Windows XP welcome screen black, not loading desktop.

First pull out the 80 gig hard drive, and see if it boots with just the 500gb drive by itself, If not, Insert the windows CD, reboot press a button to boot from CD. Skip the first repair option the next time it talks about repair do that one. You should see two partitions, a big one and a smaller one, select the larger of them to repair. The computer will fix the os and then reboot this time do not press the any key and just let it boot. I think what you may have happened is you had an backup windows on the 500gig, and pointed the boot to boot that os. Also if you have a damaged Hard drive, and even if you are not booting from it, having the corrupt or laggy hd will lead to boot issues,

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Just bought new desktop and after the system did updates, it rebooted.I can login and then get a black screen with white cursor.I have a single monitor with vga cableAfter I login, I can alt+ctl+del ...but I can not get task manager to display.If I select restart, I get a blue screen with the circle of dots...and it hangsI can push the power button to force a restart.I can win+p , to toggle display options prior to login....and I tried each option and then logged in, and get black screen. Since it is out of the box, there is no prior image to boot from, nor media kit including to boot from. I have tried to get to bios with f4 or f8 keys after hitting powerup button, but goes right to login screen.I do get full display with bootup and with login screen.  Just black after login .So, the display works. Any help appreciated, like all of us stranded pc users. 

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Okay so I recently started up my computer and for some odd reason after the "welcome" screen I get the mouse cursor but no desktop. Even after waiting around for a few minutes, nothing came up. So I shut it down and started it in safe mode and it booted fine. Anybody know whats going on inside there? I really don't have the money to have a pro look at it even though that's the last line for me. Any help on this is GREATLY appreciated

A:Windows 7 gets a black screen with cursor, no desktop

Can you install and run a full scan with Malwarebytes, in Safe Mode if necesary?

If so and it cleans up infection but Win7 still won't start, try SFC /SCANNOW Command or if necessary from the Win7 disk or Repair CD use SFC /SCANNOW Run in Command Prompt at Boot.

If these fail then everything else that can be done is in Troubleshooting Windows 7 Failure to Start

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Hi, I currently have a Macbook Pro and i have snow leopard and sometime ago I installed Windows 7 on to it. My windows 7 is genuine and when it keeped asking me to validate or verify it, I never bothered to. And few weeks later I went on the the Windows 7 side and all it came up with was a Black background and nothing else (No tool bar or anything) all I could see was a small white writing saying "This Windows 7 Is Not Genuine"

I searched everywhere and tried to solve it and one thing i saw was going on Task manager by pressing CTL ALT DELETE and running Internet explorer and that was not possible for me.. When just few days ago I could access the desktop Icons but when i click on My computer it said i do not have permission...

Is there anyway to fix this problem??? Please Please Help. Is there any other way to verify my WINDOWS 7?

A:Windows 7 Black Screen (Can't access desktop)


Activate Windows 7 by Phone

Follow instructions and activate by phone.

The reps that help are very polite, and there is no need to be concerned about the call.

Activation Phone Numers

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I installed the Windows 10 download last night and everything seemed to go smoothly...until the log-in screen came up.  I logged in with my password, hit enter -  got the "welcome" and it transitioned to a black screen with no icons, no background, no task bar.  The cursor is active and movable, left and right clicks do nothing.  The only thing that shows is my Comodo "Secure" notification box in the top right-hand corner.  I've attempted to (by shutdown and restarting) to get to a desktop without success.  I then tried a Safe Mode start by waiting for the log-in page, holding Shift, and using the power icon at the bottom of the log-in page to restart.  I was successful, at first.  Was able to do a reset, and re-install windows 10....my desktop came up and I thought all was good.  But when I restarted after downloading my Chrome browser (which had been removed during the reset/reinstall, the same thing happened - after log-in, no desktop, icons, etc.  I was going to do a Safe Mode again, but the log-in page now has only two icons at the bottom instead of three.  Originally, there was a "connect to the internet" icon; a 'ease of access" icon, and a "power" icon with choice of restart, shutdown, sleep.  Now there are only two icons...the connect & ease of icons.  So I can't even get into Safe Mode now.  I went to the microsoft support page....they have a 200 minute wait for call-backs and similar wait for... Read more

A:Windows 10 will not load desktop after log-in; just a black screen

Do you have the Windows 10 DVD or another PC to download and burn the Windows 10 DVD?

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Hello, I searched the forms and browsed the first 10 pages of threads and didn't see anything on this so I apologize if this is already on here somewhere.

I have updated Xp home to Vista Home Basic (old version) and downloaded SP1. My problem is when moving an open application across my desktop I get a black screen lock up. This has happened with my creative console and my X-fire program on a number of occasions. I just grab the program and move it out of the way and the O/S blacks out and I have to do a Hard restart. Hope someone has an a clue of what is up thanks.

Q6600 (Stock 2.4), 4 gigs ram, 3870 X2 GPU, X-fi sound, Vista Home Basic Upgrade (old version)

A:Black Screen when moving windows across desktop

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Hey guys,

I followed the steps to remove the "Security Shield" virus and when I went to restart my computer I got a black desktop with "my documents" open. I have access to Task Manager where I ended explorer.exe and started a new explorer.exe task which then brings my desktop back. However, this is only a temporary fix. I also went into regedit and set the WindowsNT Shell to explorer.exe, yet the problem still persists. I also saw my Malwarebytes quarantine tab had a bunch of trojans listed and one was in the registry affecting winlogon and another under C:\Users\MyName\winlogon.exe. Both were trojan.downloader. I will post an image of this

I want my desktop back without having to use Task Manager etc


A:Vista Blank/black desktop

I got a black desktop with "my documents" open.Check the userinit value toohttp://support.microsoft.com/kb/555294Good luck

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In a nutshell : After login I find a black screen instead of the desktop and an error message appears : "explorer.exe - error: the application was enable to start correctly (0xC0000022) ". The later another popup appears: there as a problem starting c/:windows/system32/WerConCpl.ddl" Access is denied".

In details:
When I turn on my computer, I reach the logon screen where i choose my account, type my password, windows logs in but instead of reaching my desktop, I find a black screen and a popup appears saying "explorer.exe - error: the application was enable to start correctly (0xC0000022). Click Ok to close the application". A bit later another popup appears saying :"there as a problem starting c/:windows/system32/WerConCpl.ddl" Access is denied".

Using Window Task Manager I can start some application (firefox, starcraft2, vlc, thunderbird,...) but I cant open a pdf file for example, nitropdf cant start, the same popup appears: "nitropdf : eror: the application was enable to start correctly (0xC0000022). Click Ok to close the application" . I cant open files, or softawre such as Deluged (torrent related). I would say any application that needs Windows Explorer to work wont start, whereas stand-alone application are able to work properly.

It all started long time ago,once upon a time, explorer.exe refused to start properly sometimes (same symptom as now: blacl scree... Read more

A:Windows starts on a black screen instead of desktop window

I think you're thinking of the DOS command chkdsk /f/r. It sounds like you've already run it.

Try this tutorial on how to run SFC /SCANNOW. Run it three times, rebooting between each time and see what happens:
SFC /SCANNOW Command - System File Checker

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Hey guys, im new to this forums but im hoping to get some of my questions asnwered.

Let me start from the beginning so u guys know the whole backround of my home built computer. I bought these parts around april of 2005:

mobo = asus a8n sli deluxe
ram = 2x pc4000 crucial ballistix LED
cpu = AMD 64 3800+ new castle
video = evga 6800 GT
psu = antec true 550
sound = audigy 2 zs
hard drive = WD raptor, 74 gb 10,000 rpm
NEC 3550a dvd r/w
IDE :slim maxtor 60gb 7200 rpmhd
WD 80gb 7200rpm hd
belkin ide condroller pci card with a WD 60 gb hardrive connected
usb 2.0 iomega 80gb external HD
ATI tv tuner, tv wonder pro
this rig was running perfectly fine for about 8-10 months until i started having some problems. i had several problems but let me just fast forward to the biggest one.

My motherboard started freezing at the first image that popped up and i couldnt even access the bios setup. i RMA'd it and the new board asus sent me seemed to work fine. i first just hooked up the raptor hardrive, ram, and the nececities to run windows xp prof. and it worked fine. then i installed my sound card, ide controller, tv tuner, and all those drivers installed correctly and was working fine. i then plugged in 2 of my 3 internal hardrives on IDE1 port. and this is when i started having problems.

firstly, the screen would just TURN BLACK, until windows loaded and the first thing id see would be my desktop. i could not evne access bios because it was just black. so i unplugged 1 of my hardr... Read more

A:help~~screen is totally black until windows desktop loads

is the raptor your boot drive.?...put one HD onthe primary IDE connector ...try putting only one of the IDE drives on THE IDE secondary connector with a CD drive as slave

I'm done for the nite gotta eat

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I just installed Windows 7 Ultimate x86 architecture, and after I install, on the second restart it goes straight to a black screen (my monitor is working, it's a black display or something) right after it does the loading for Windows. If I restart, the same thing happens - safe mode works, but it tells me it can't complete the installation in safe mode and must restart, returning me to the black screen. If I "repair" it, nothing changes.

What could the issue be?

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I use XP Home Edition. I was trying to change my desktop appearance, and clicked on "My current theme" under the themes tab. My desktop changed to all black, including the lettering; just the icons are there, but they are tiny, as if the resolution was changed to the highest setting. I tried getting back to the desktop properties, but since the lettering is black I cannot read anything and I don't know where to click to change anything. Is there a keyboard shortcut I could use or some other way I can get back to a normal screen? I no longer have the XP disk, so cannot reformat.

A:Solved: Black lettering on black screen

Hi, Sorry that no one replied to you.....and, I noticed that this thread is marked as "Solved".... did you manage to fix the problem?

I am sure help is still available here!

We like to have members post how they fixed something - so if you did, could you come back and post how? Thanks!

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Hello guys, maybe somebody had the same problem, my friend has a hp hdx 9300 was working fine the all of a sudden the laptop switched off and when rebooted the screen is completly black, tried an external vga, its black, tried an external hdmi and its all black. We can hear the hd working, dvd running.... all lights are ok, tried everything in the trouble shooting of hp web site ... nothing. Anybody can give us a hand?

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