Over 1 million tech questions and answers.

ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

Q: ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 258

In this first screenshot of Lenovo Vantage running under Windows 10 (64) on my X1 Yoga (1st generation), please notice where it says that I need to install Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105.  However, in the second screenshot, please notice where the Installation History shows that Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 was successfully installed already. Everytime I boot up and run Lenovo Vantage to check for updates, it tells me that I need Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 so I let it install it. Everytime I install it, the installation appears to be successful and my computer reboots, but then after rebooting, Lenovo Vantage again tells me that (1) I need it, (2) I already have it. This is crazy.  In the third screenshot (looking at Windows Device Manager) I see the Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A. The fourth screenshot shows that it is disabled.  I will enable this and then retry to install the updated. I'll report back in a second posting on this thread whehter it works.  (I would leave this posting open and finish it later, but I'm afraid it woud all be lost when I reboot).   

A:ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

After enabling the driver in Windows Device Manager, then again trying to update, the update was successful. After another reboot, Lenovo Vantage no longer show that this needs to be updated.  I'm no programmer, but it seems to me that the Lenovo Vantage update program ought to be able to see whether a driver is disabled and to tell the user to enable it in order to allow successful of updating of the driver. My 2¢.

Read other 1 answers
RELEVANCY SCORE 118.4

Hi! Does anyone know what is the format of the date in the field "(battery) Manufacture Date" informed by Lenovo Vantage (Hardware Configuration > Energy)? It seems not to follow Windows setting. In my case, it is set to Brazilian Portuguese DD/MM/YYYY, but there is not a leading "0" in the returned value (see attached image). Does it really disregard the Windows setting and presents it in a fixed format (maybe American English)? When was my battery manufactured (Oct. 07 or July 10)?Thanks in advance.  

Read other answers
RELEVANCY SCORE 117.2

Hi, I recently was prompted to do an optional update to the touchpad driver via Lenovo vantage. Since then the custom settings for the touchpad have reverted to the generic windows mouse settings. There used to be options to turn off taps, gestures etc. I have set the touchpad to low sensitivity for taps but it's still too sensitive when using the touchpad and it often clicks on things I don't want it to. I have uninstalled the drivers and reinstalled based on my serial number and still the same. I'd have thought this is how it is but knowing that I used to be able to turn things off like taps, then this is why I am trying to find a solution. So far haven't had much luck with support via Live chat with Lenovo or via email. Can someone help? I need taps turned off and want to be able to access those settings like just recently.

Read other answers
RELEVANCY SCORE 113.6

Hi all,I have a new Yoga 920 and want to make sure that I have the most current drivers installed from the Lenovo site. Can I trust Lenovo Vantage that it checks for the most recent drivers/updates? Thanks,Marco

A:Can I trust Lenovo Vantage with keeping my drivers up to date?

I trust it BUT realize based on my experience it sometimes is 1-2 weeks behind what you see on the driver download page.  Which to me is ok in case there is an issue with the driver other people will most likley post issues on the forums about it first.

Read other 1 answers
RELEVANCY SCORE 107.6
RELEVANCY SCORE 106.4

I would like to use the automatical Update-Service from Lenovo. But always when I start to search for new Updates it stopps at 15% and says that there are no new Updates available.I tried to uninstall Vantage and use the old System Update Software... The same there.Also in the logs there are some Errors which are not providing any helpful information.Tried to reinstall "lenovo system interface foundation", "Lenovo vantage", "Lenovo System Update", "Lenovo Service Bridge",.... So maybe there is an easier solution? Using a Lenovo Thinkpad P50 20EN0006GE with Windows 10 64-Bit

Read other answers
RELEVANCY SCORE 106.4

Lenovo Vantage is telling me to install an update. When I have installed the update and restarted it still tells me I have to update. I've tried reinstalling the program and the update, but nothing seems to fix it. I can't change any of the setting in Vantage because of this, so i'm stuck with 60% charge. The version it wants me to install is 1.1.17.1.

Read other answers
RELEVANCY SCORE 104

Hello,I have a Lenovo Thinkpad W540 which is out of warranty.  While using the Lenovo System Update utility to update the BIOS, the BIOS update failed, and now my W540 will no longer boot.  Is there a way to restore the BIOS without replacing the system board? Is there a place where can I download the BIOS file (not only the upgrade utility)? Thank you!

Read other answers
RELEVANCY SCORE 104

My Lenovo Vantage app is not working after update my computer. I am using Window 10 64bit.Here is the error link I keep getting:https://imgur.com/a/sHYKYMb

A:Lenovo Vantage app not working after latest Window update.

Hi TTLL, Lenovo Vantage is the replacement of the following 3 apps:Lenovo CompanionLenovo SettingsLenovo Account Portal applicationsSeems like the problem you described was led by wrong registry value when previously upgrade from Companion to Vantage. You may try to remove all Lenovo related apps from Microsoft Store and re-install Vantage.  





"May the Force be with Lenovo"

Read other 2 answers
RELEVANCY SCORE 104

I purchased this used X250 (Product Number 20CMOOE5US) last week with Windows 10 Enterprise 64-bit Edition. I downloaded and installed Lenovo Vantage from Microsoft Store which is built-in in the Windows 10. The Lenovo System Update utility updated several components but failed with a BIOS update. The current BIOS version listed at the bottom of the Lenovo Vantage window is N10ET21W 0.21. I tried the stand-alone BIOS update version 1.27 downloaded from https://support.lenovo.com/us/en/downloads/ds102288, which also failed in the same way: the error message reads "OEM check failed from BIOS service. The utility process has not completed." I also noticed this weired label in the System Information for the processor: Intel(R) Core(TM) i7-5### CPU @ 2.2GHz 2.19GHz. I guess a BIOS update would correct the processor info. But then how do I get BIOS updated? Please advise.

A:X250 BIOS update failed - Lenovo Vantage

Here is the text shown in the terminal window while Lenovo Vantage's System Update was installing BIOS update: SCT Flash Utility for Lenovofor Windows V1.0.3.9Copyright (c) 2011-2017 Phoenix Technologies Ltd.Copyright (c) 2011-2017 Lenovo Group Limited.SecureFlash BIOS detected.Read BIOS image from file.Initialize Flash module.Read current BIOS. This terminal window flashed 3-4 times and then disappeared with the "OEM" error message described in the original post.  

Read other 1 answers
RELEVANCY SCORE 104

Hi, System Update 5 popped up this AM and wanted to search for updates. I allowed it and none were found. No problem there, my question is, hasn't Vantage replaced System Update? In other words, is SU5 needed on my P1? TIA!





P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 ProT450s & X201t & M93p, too

Read other answers
RELEVANCY SCORE 103.2

I attempted to install the new Y520 BIOS release in hopes of addressing recurrent wake-from-sleep issues. The "System Update" function in Lenovo Vantage shows "BIOS update - 10 [64] V.4KCN41WW" but will not install it. The resulting message is "Failed installed on 1/25/2018 at 6:40 PM".

Read other answers
RELEVANCY SCORE 103.2

My keyboard backlight doesn't go on and off automatically anymore depending on how light or how dark it is.  I have discovered this happens since i "upgraded" Lenove Settings to Lenove Vantage. I never gave it much thought because it worked always. Now that it is somehow gone i am experiencing how highly inconvenient this is in my work flow.  There isn't even an option anymore in Lenovo Vantage to enable automatic backlight... Why? I have never heard of 'upgrades' that actually demote an important every day function, and add an inconvenient annoyance.   Please tell me i am missing something, otherwise there is no excuse for this horrible 'upgrade'. Thanks.

Read other answers
RELEVANCY SCORE 103.2

Not sure if I'm using the right term but while either of these programs are checking for updates, cursor focus is contanstly being pulled to either the app itself or the numerous background processes it seems to be opening. Seems minor but this means you literally can't multitask or do anything requiring typing while checking for updates, because your cursor is constantly being moved out of whatever you're trying to do.  This is especially a problem because of how long the scans take to run.Few addl questions: - Are these two apps doing the same thing, and if so, why are there two of them?  Just noticed the 'System Update' one today, Vantage I have had since purchase - Why are there numerous 'Setup' popups being generated in the background while these programs scan? (see photo attached). If you Alt-Tab during the process, you can see many exe / software shell things opening and closing (is this what pulls focus away?).  - Is there anyway to fix these programs so they run truly in the background?  Can't imagine it's a big ask to clean these up a bit. Thanks!





ThinkPad X1 Carbon 6th 20KHCTO1WW w/ Intel(R) Core(TM) i7-8550U

Read other answers
RELEVANCY SCORE 102

These are not working/detecting updates for my system. They report no packages/drivers found/available for my system. However, if I go to the support site and manually browse through the drivers list, I find a few that are recommended (and newer than what I have installed) and one urgent (newer than I have installed)The urgent one is Intel ME for version 11.8.55.3510 - I have 11.8.50.3460 installedThe recommended one is Diagnostics Lite for version 4.22.0 - I have 4.20.1 installed When I run the following command, I get; c:\drivers\win\me\meinfowin.exe Intel MEInfo Version: 11.8.50.3460 Any ideas why new drivers are not being detected? This happened once before, and I manually installed the drivers. I have not manually installed these latest drivers yet. My system is Windows 10 Pro - Version 1803 - Build 17134.191BIOS - N1DET98W 2.24Vantage - 4.12.13.0System Update 5 - 5.07.0072Lenovo Service Bridge - 4.0.6.4Support Automatic Driver Update - what's provided on support.lenovo.com ThanksDoug

A:P70: Vantage/System Update 5/Automatic Driver Update not detecting drivers/updates

Vantage and Lenovo System Update both use the SU catalog.The SU catalog is updated with the new driver around 30 days after it shows up on the support page.Lenovo must quality test the driver and build .XML entries for the catalog. Thus your support page has the most current drivers.

Read other 1 answers
RELEVANCY SCORE 102

Dear Sir or Madam I am not a native speaker. My brand new P52 4k needs to reboot three time at each power-off start, befor it goes to login screen.I updated intel ME 12.0 Firmware to 12.0.22.1310 via lenovo vatange. And it said that the update was successfull.Befor this update, the computer had never met this kind problem. I tried to install 12.0 Firmware manualy, but failed ever time.  It's there any way to solve this problem. I've to go to lenove local service center? I hope you can help me , any useful reply will be highly appreciate. Thanks in advance. 

Read other answers
RELEVANCY SCORE 102

On the X1 Extreme with the latest 1.17 Bios you can set it to run in Discrete graphics only mode instead of hybrid with the Intel. (You technically could prior to this bios, but it had issues that could brick the unit). Problem is if you do a frwsh install, Vantage will always show the same "Nvidia And Intel Drivers" package as available, if I had to guess because there is no Intel and it checks for that. The driver says "Installed Version:Not Available" which makes me thing there is a detection issue. The first install works fine, but it will always show up as an avalible update untill you hide it. Installing it again and again does nothing. And you can then open the Geforce experience software and it will then update to the true latest version, but Vantage will still show it as available after and if I had to guess would break something if it installed over a newer version. On a test fresh install, changing it to Hybrid and installing then changing back seems to work, but if you start out as discrete, it always shows that already installed update untill you ignore it (so this likley wouldnt of shown up in their testing as their systems were likley hybrid origonally).  Just a heads up to anyone and hopfully someone who can address this sees it. Also if anyone knows a better place to just simply report bugs like this in a way where it can actually get past level 1 tech support and submitted to someone who can address these issues id love to know it.

Read other answers
RELEVANCY SCORE 102

The vantage app is suggesting the above noted update and cautions that if Intel Active Management technology, Intel Small Business Technology, or Intel Standard Manageability are being used they should be unprovisioned.  I actually cannot recall if I fed these beasts or not. ie I do not know how to determine whether these worthy technologies/programs are being used! The provided link to the unprovisioning tool is not helpfull.  I am fully aware that I understand enough about the workings of a PC to get in huge trouble. Any suggestions as to how to determine whether I need to unprovision. (an actually frightening word) or whether I need this update?

Read other answers
RELEVANCY SCORE 102

Attempting to update my Intel SSD (SSDSCKKF256H6L) from firmware version LBFL10P to firware version LBFL16P.  Failure is with the Lenovo Storage Device Firmware Update Utility 1.10.  Failed many times.  Attached image is the error message.Help please!

Read other answers
RELEVANCY SCORE 100.8

Hello, This functionality has never worked, even when new.  Lenovo Vantage tells me my S/N is invalid and then gives me a different BIOS value every time I run the program.  I suspect this is why the Update functionality doesn't detect anything new for my device (I can see newer drivers on the website).  Also, the auto-detect on the website does not work either.  The Automatic Driver Update scan fails (An error occurred while downloading packages.).  There's another place on the site that lets me try something, I forget where.  That didn't work either because it couldn't recognize my device. Is there anything I can do to get this functionality to work?  I don't want to factory reset the device just to try this, especially since it never worked before.  Worst case is that I'll manually apply the drivers--and there probably won't be any more new ones going forward--but that's annoying. Thanks

Read other answers
RELEVANCY SCORE 100

Friends from Lenovo,Since I did the update to the Windows 10 October Update of the operating system, the Lenovo Vantage application does NOT work on my notebook Lenovo ThinkPad X220, and keeps asking me to install the System Interface Driver, which I have already done about 3, 4 times, and the problem is still there: Lenovo Vantage does not open!! Therefore, I need to ask you if you can tell what do I have to do to solve this problem and achieve that the Lenovo Vantage application do open up in my Lenovo ThinkPad X220 notebook. Could you please tell me what do I have to do to achieve that the Lenovo Vantage application do opens up on my Lenovo ThinkPad X220 notebook and stops asking me to download and install the System Interface Driver?Thanks so much for your help!! Yours truly,Cristián Palau

Read other answers
RELEVANCY SCORE 100

I noticed this morning that attempts to start Lenovo Vantage would return the following error:"Vantage has Encountered a ProblemPlease restart your computer and try again.If the problem continues, click the Install button below to install or update the Lenovo System Interface Driver." The problem persisted through a reboot and installation of the Lenovo System Interface Driver (currently running version 1.1.17.1, and am uncertain what the previous version was). The last major change was the installation of Windows 10 64-bit 1809 feature update. There had been a number of minor changes covering Windows security updates and driver updates triggered by Vantage itself since I last used Vantage. Has anyone faced this problema and know the solution? Would appreciate any advice.Happy Holidays BTW.

Read other answers
RELEVANCY SCORE 100

Just updated to Win10 ver 1803 aka April 2018 / Spring Creators update. Now the color setting in Lenovo Vantage no longer work. It doesn't change no matter which color profile I choose. Aside from this, night light in Win10 also stopped working. It is not grey out, but no effect regardless on or off. Can anyone that is on 1803 confirm this? 

Read other answers
RELEVANCY SCORE 95.2

Is there a way to 3DMark Vantage Professional loop more than 3 times ?
I have the full vertion but i cant seem to get it to loop more than 3 times.
I use it for stress testing big Gaming systems....
03 and 06 have no problem with this but i cant get 3DMark Vantage Professional to do it :S
 

Read other answers
RELEVANCY SCORE 93.6

So it's not a huge problem, but after updating the BIOS on my T480 from V1.17 to the current release V1.24 the Lenovo Vantage tool still reports (on lower right corner of screen) that I have BIOS V1.17 installed. The update installed normally and I have verified that V1.24 is installed Boot --> F1 --> reviewed installed version. I thought you guys at Lenovo might want to check it out. I do have the current version of Vantage installed (latest version offered by the Microsoft Store for Win 10 Pro): V 4.27.32.0





If a post answers your question, please mark it as an ?Accepted Solution?!If a post helps you, please click the star to give it a Kudo~~Some years back I worked for IBM, currently I do not work for,nor do I speak for Lenovo or IBM.









Solved!

Go to Solution.

A:Lenovo Vantage reports incorrect BIOS version after BIOS update

 
 
See below.  Basically Vantage "may not"  show current BIOS version.  It will eventually "catch up".  The data is cached.
 
https://support.lenovo.com/us/en/solutions/ht506091

Read other 1 answers
RELEVANCY SCORE 92.4
RELEVANCY SCORE 92.4
RELEVANCY SCORE 92.4

Hi everybody.My computer failed to boot upIt is stuck on the black screenI have reinstalled windowsAnd now I can not log into app lenovo vantage I clicked signin, it appears the following errorcan you help methank you.Machine Type Model:20FAS4TP00

Read other answers
RELEVANCY SCORE 92.4

When I want to determine the rate at which the battery starts charging, I can not find the icon  in lenovo vanatage    

Read other answers
RELEVANCY SCORE 92.4

Que paso con Lenovo Vantage????? No funciona y queda desconfigurada en  la pantalla!!!

Read other answers
RELEVANCY SCORE 91.2

Finally I have managed to find a section to ask advise on an ongoing and annoying issue I have with your Ideapad 510.Which brings me onto the problem with Lenovo Vantage.Everytime I try to use it i get an error that "Vanatge has encountered a problem" asking me to either restart or install update. I have done both with no joy. I have even uninstalled then re-installed.This issue really is driving me mad so can someone please advise ??


























Untitled.jpg ?114 KB

Read other answers
RELEVANCY SCORE 91.2
RELEVANCY SCORE 91.2

Hello everyone, I've been looking for a solution for this issue for about 2 months and still couldn't find a solution. When I first received my work T480s ThinkPad, Microsoft Store and Lenovo Vantage were installed and I had the Vantage Toolbar which includes the Battery Gauge and other Useful shortcuts like the Battery Threshold on/off and keyboard backlight control access from the toolbar (when you click on the battery gauge I had plenty of options). However, I got an issue in my laptop and sent it to IT department to format it. When it came back I discovered that there is a new company rule that prevented the Microsoft Store from being installed in all the Laptops/PC's in my company, and Lenovo Vantage was not pre-installed as they installed their own image on the ThinkPad. So I had to download Lenovo Vantage for Windows 10 from this link https://support.lenovo.com/us/en/solutions/hf003321 and everything works fine but unfortunately there is no battery gauge nor toolbar even when I right click on the taskbar and go to the toolbar dropdown. The battery gauge has no option to turn it on or off in the Vantage app as well (The threshold and the battery gauge RESET is there though). I uninstalled the system foundation and vantage app and reinstalled them with no luck, I tried the battery-fix https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/How-to-fix-Lenovo-Vantage-Toolbar-Battery... in this link but it just brings the battery g... Read more

Read other answers
RELEVANCY SCORE 91.2

Hi there, Another issue with my yoga 730. I used to use Vantage a lot and now when I try to open it, it immediatly closes. Tried reinstalling and no joy. Any solutions? Thanks.Best,B.

A:Lenovo Vantage not starting

Have you tried the below?  Sorry if you did this already.
 
Uninstall Lenovo Vantage and Lenovo System Interface Foundation. After reboot install Lenovo Vantage from Microsoft store again, but not Lenovo System Interface Foundation. After opening Lenovo Vantage, there will be a link to latest Lenovo System Interface Foundation , download(should be version 1.1.16.0 or current version) and install it. 
 
Also to uninstall Lenovo System Interface Foundation see below
 
https://support.lenovo.com/us/en/solutions/HT506070
 
See if that fixes your problem.

Read other 2 answers
RELEVANCY SCORE 91.2

?12-10-2018 08:28 AM - last edited on ?12-10-2018 08:36 AM by  Majestichave ploblemer with lenovo vantage on my y70-70 latop get error message: vantage has encountered a ploblem restart the machine and try again if the pause continues, click the installer key below to install or updatelenovo system interface driverHave tried most but does not get it open

A:lenovo vantage error

have ploblemer with lenovo vantage on my y70-70 latop get error message: vantage has encountered a ploblem restart the machine and try again if the pause continues, click the installer key below to install or updatelenovo system interface driverHave tried most but does not get it open

Read other 1 answers
RELEVANCY SCORE 91.2
RELEVANCY SCORE 91.2

I've bought extended warranty for my pc Lenovo Ideapad 310.  If I click on Lenovo Vantage app it shows old warranty period expired. But If I go on pcsupport.lenovo.com site they say my warranty is updated with new period.  Why this mistake?

Read other answers
RELEVANCY SCORE 91.2

I had a hardware issue with my new Yoga 920 and have the motherboard was replaced the Lenovo Vantage app displays as an IDEAPAD.  Been round and round with support to no avail.    I am 100% certain - but with no way o prooving - that before the motherboard was changed the Lenovo Vantage app displayed as a YOGA920. Can another send me screen shots of their home page on the Lenovo Vantage app so I can show support I am not making this up?

A:Yoga 920 and Lenovo Vantage

I dont have a Yoga 920 but I believe you.  I think what happened to you happened to my nephew.  When they replaced motherboard on my nephews Yoga 720 they were supposed to update model number and serial number on the motherboard but they forgot to.  They did not.    Now Vantage wont work on my  nephews laptop since Vantage doesnt know which model number it is to lookup for software update.  If you go into BIOS is the serial number model number missing there too?  
Now the only way support says the laptop can be fixed is to ship laptop to repair center for repair centers mistake.
 
Below is my post from months ago in regards to my nephews Yoga 720.  I still have no resolution since he was at school at he needed it for studies and didnt have time to ship into Lenovo.
 
https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/720-13-motherboard-replacement/m-p/3957342
 
On the bottom of the Vantage screen it should show your device make, Serial number , Product number and BIOS version.  On my nephews 720 that information is missing since its missing from the motherboard.

Read other 3 answers
RELEVANCY SCORE 91.2

I have T430 which was originally designed with thinkvantage application instead of lenovo vantage (either the deployment version or the UWP/windows store version). Will the thinkvantage button continue to work with windows 10 to open lenovo vantage? Is the T430 even compatible with lenovo vantage or must I use the old application? Thanks in advance.

Read other answers
RELEVANCY SCORE 91.2

Hi, May i know why my lenovo vantage UI is greyish black (below) while  others on the forum is blue UI? Thanks

Read other answers