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How to reset BIOS Lenovo Z400 Ideapad Touch

Q: How to reset BIOS Lenovo Z400 Ideapad Touch

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RELEVANCY SCORE 200
Preferred Solution: How to reset BIOS Lenovo Z400 Ideapad Touch

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RELEVANCY SCORE 144

I have a BIOS problem, my girlfriend's uncle has put a password and he eventually forgot the password, so I can not format the same! There is no BIOS update that I can use to fix this problem, can anyone help me with this? THX

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RELEVANCY SCORE 144

I have a BIOS problem, my girlfriend's uncle has put a password and he eventually forgot the password, so I can not format the same! There is no BIOS update that I can use to fix this problem, can anyone help me with this? THX

A:How to reset BIOS Lenovo Z400 Ideapad Touch

Welcome to the Lenovo Community !
 
There is no master password, back door or CMOS clearing procedure that will remove your forgotten password.  This is due to the ease in which laptops are stolen.   To resolve the issue you have basically two options.  The first is for the Uncle to try and remember the password he used.  Please keep in mind that passwords are case sensitive and he may have use upper and lower case characters.  The second option is to replace the motherboard.

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RELEVANCY SCORE 102.8

Hi All,I have a Z400 touch. The keys "8", "I", "K", and "< ," are not working, even in safe mode. I strongly suspect it is due to dust, and I should clean under the keys. My question is; is it okay to pry those keys off the board directly with a screwdriver? Or would it get damaged? EDIT: I bought this machine in 2014, used it as my primary computer until around March 2017, after which I've been using a different laptop. I'm trying to rejuvenate my old laptop at the moment, so it could be used by someone else. Thanks.

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RELEVANCY SCORE 102.8

Hi All,I have a Z400 touch. The keys "8", "I", "K", and "< ," are not working, even in safe mode. I strongly suspect it is due to dust, and I should clean under the keys. My question is; is it okay to pry those keys off the board directly with a screwdriver? Or would it get damaged? EDIT: I bought this machine in 2014, used it as my primary computer until around March 2017, after which I've been using a different laptop. I'm trying to rejuvenate my old laptop at the moment, so it could be used by someone else. Thanks.

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RELEVANCY SCORE 99.6

Hello Lenovo Community!I own an Ideappad Z400 Touch and I had issues with trying to charge it. Obviously I turned to the forums here and I found a possible solution here. When I tried to perform a battery firmware update, it went smoothly and then suddenly turned off and had a fast flashing orange light. Obviously I knew my battery and/or charger let me down in the middle of the process. I'm kind of scared because I don't know what to do nor have the money to afford a new laptop. What most likely happened to the battery is that it got "electronically disconnected" and technically only relies on the AC adapter which now I have found out is pretty screwed up and stops charging once Windows actually boots up. Is there any way to fix this? Please help! Thank you and have a wonderful evening!

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RELEVANCY SCORE 98.8

Hello guys,So I have a Lenovo IdeaPad Z400 touch that recently fell from a table and the laptop itself looks physically OK and has no dents or cracks at all, even the glass touchscreen is ok but the top part of the LCD inside appears to be cracked as there are lines and black cracks on my screen. I recently took the laptop to a Lenovo service center and they told me that they had to change both the LCD and the touch screen module (or digitizer as i have heard) as they come in a package, this costs around $300 and is not worth it since my laptop would cost around the same if sold secondhand. My question is whether there is a way to change just the LCD without changing the touch screen module as it works perfectly fine. After taking my laptop to a technician outside of Lenovo, he claims that seperating the touchscreen module from the LCD would almost always result in the touch screen cracking so it would be unusable, is this true or is it possible to keep the old touch screen module and change just the LCD? Thanks in advance

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RELEVANCY SCORE 89.6

Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

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RELEVANCY SCORE 86

I need a new, ou used, motherboard for replaced the old with short circuit.Wher can I buy? Thanks. Wagner

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RELEVANCY SCORE 84.8

Hi guys! I just bought an Ideapad Z400.  My problem is that when I hit Fn+Spacebar, the keyboard backlighting doesn't work. I downgraded it to Win7 64-bit rightaway and I haven't checked the keyboard backlighting in Win8. I checked the tech spec and it says Z400 has backlit accutype keyboard. Please help. Karl  

A:Ideapad Z400 Non-Touch - Backlit Keyboard or not?

i have same problem with you. I bought Ideapad Z400 because im interested with backlit keyboard but i didnt get that backlit fitur. I try to search on youtube and I find quote that backlit keyboard is optional. SO BAD..

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RELEVANCY SCORE 84

Hi, I have a Z400 Touch laptop Ideapad - Type 6881. I downloaded Windows 10 a little while ago and put all my stuff on a USB drive before changing. After I did that, I had to reset my entire computer because my husband put a virus on it. I changed it back to factory settings and then updated it to Windows 10 again. When trying to put my stuff from my USB back onto my computer, the USB says that it is unallocated. Is there anyway I can get those files back or are they lost forever? If you could please let me know because I don't want to lose everything I have on it.
 
Mod's Edit: Image removed as it showed the serial number of the model.  If you wish to repost the image please edit out the serial number.  This is for the owner's protection. 
 
 

A:Z400 Touch Ideapad - Type 6881 (unallocated USB)

Hi lleclair46,
 
Thanks for posting and welcome to the forum!
 
When you inset the USB drive and go to 'Computer', is it showing less space than what there is actually on the drive? You can recover the unallocated space, but this may wipe whatever was on the USB drive. 
 
----------------------------------------------------------------------------------------Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 84

Hi, I have a Z400 Touch laptop Ideapad - Type 6881. I downloaded Windows 10 a little while ago and put all my stuff on a USB drive before changing. After I did that, I had to reset my entire computer because my husband put a virus on it. I changed it back to factory settings and then updated it to Windows 10 again. When trying to put my stuff from my USB back onto my computer, the USB says that it is unallocated. Is there anyway I can get those files back or are they lost forever? If you could please let me know because I don't want to lose everything I have on it.

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RELEVANCY SCORE 82.4

Lenovo Campanion says have a recommended bios update for my lenovo ideapad 510-15ISK Model Name 80SR Flash BIOS update - Flash from Operating System version for Lenovo ideapad 310/510 C 14/15ISK(with Touch/xiaoxin)Version 0XCN37WWApplicable OS Win7 & Win10(64-bit)  Installation READMEUpdated Date: 2016-10-08This package updates the basic input/output system (BIOS) on Lenovo ideapad 310/510 C 14/15ISK(with Touch/xiaoxin)But don't have touch screen do i install it? As it is a Recomended up date and it is not critical and I am a great believer in if it not broke dont fix itAs of yet this update is still pending! But I also like to keep things up to date  

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RELEVANCY SCORE 81.6

Dear internet, please forgive me for I have sinned. Truly need your help! How can I reset this laptop to factory settings?------------------------------------------------My father's Lenovo Ideapad U310 Touch's OEM hard drive started making noises, and being the family techie, I did what any sane person would do, and acquired an off-lease Dell Latitude E7470 for him to use. Thankfully he had been running Crashplan.--------------------------------------------------If we can solve the following problem, I'll learn that Lenovo is slightly less garbage and that there may be hope for all of us in an UEFI world. Honestly, I don't have much hope, but thought at $40, a Patriot Burst 240GB SSD would make this into a decent laptop and maybe my dad could continue using it (since he likes using touchscreen to scroll websites) or I would send it to my grandmother and she could use it.While I was waiting for Lenovo to send me the $40 4-DVD system restore kit for me to put the OEM partitions on the new SSD, I thought I'll just install Ubuntu and see what the touchscreen experience is like. It's better than I thought it would be! BTW, the Lenovo has no optical drive, so I hope my Dell USB CD/DVD drive can speak in Communism with the Lenovo. This Lenovo was also manufactured during the wild west days of Intel Rapid Start and UEFI. As a linux user, this is all great, except when Secure Boot magically appears.Removed dead OEM 500GB HDDInstalled Patriot Burst 240GB SSDInserted the USB drive with ... Read more

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RELEVANCY SCORE 81.6

Dear internet, please forgive me for I have sinned. Truly need your help! How can I reset this laptop to factory settings?------------------------------------------------My father's Lenovo Ideapad U310 Touch's OEM hard drive started making noises, and being the family techie, I did what any sane person would do, and acquired an off-lease Dell Latitude E7470 for him to use. Thankfully he had been running Crashplan.--------------------------------------------------If we can solve the following problem, I'll learn that Lenovo is slightly less garbage and that there may be hope for all of us in an UEFI world. Honestly, I don't have much hope, but thought at $40, a Patriot Burst 240GB SSD would make this into a decent laptop and maybe my dad could continue using it (since he likes using touchscreen to scroll websites) or I would send it to my grandmother and she could use it.While I was waiting for Lenovo to send me the $40 4-DVD system restore kit for me to put the OEM partitions on the new SSD, I thought I'll just install Ubuntu and see what the touchscreen experience is like. It's better than I thought it would be! BTW, the Lenovo has no optical drive, so I hope my Dell USB CD/DVD drive can speak with the Lenovo. This Lenovo was also manufactured during the wild west days of Intel Rapid Start and UEFI. As a linux user, this is all great, except when Secure Boot magically appears.Removed dead OEM 500GB HDDInstalled Patriot Burst 240GB SSDInserted the USB drive with Ubuntu instal... Read more

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RELEVANCY SCORE 80

good everning guys, I'm having a problem with my laptop after upgrade the cpu, cpu current i5 3210m and the new i7 is 3612qm,the laptop turn on but nothing appears on the display, when I return the old standard works which may be? I thank.

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RELEVANCY SCORE 80

I have just upgraded my laptop to Windows 10 and when I booted it up the brightness on my screen was very dim. I tried to adjust the brightess as I normally would (Fn + F11 (or F12)) but it doesn't change the brightness even though it recongnizes me wanted to change it.  I had this problem when upgraded to Windows 8.1, but the fix I had for that doesn't work on Windows 10. Any help?










Solved!
Go to Solution.

A:Lenovo Z400 touch Brightness Problem in Windows 10

Hi, I have the same issue with my z 500 touch. The problem was fixed with an intel driver's update for win 8.1. I hope we can get an update for windows 10.  

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RELEVANCY SCORE 77.6

Hi, I have lenovo Ideapad z400 (Touch). I got problem with my notebook, so I need restore to Factory Default using Hot Key Novo button (system recovery). My default OS is windows 8.The Lenovo Rescue system 4.0 is not work properly, so cannot load One Key Recovery.Please help to solve this issue. Novo button?Lenovo Rescue System 4.0?Failed?BRRudi

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RELEVANCY SCORE 77.6

Hi, I have lenovo Ideapad z400 (Touch). I got problem with my notebook, so I need restore to Factory Default using Hot Key Novo button (system recovery). My default OS is windows 8.The Lenovo Rescue system 4.0 is not work properly, so cannot load One Key Recovery.Please help to solve this issue. Novo button?Lenovo Rescue System 4.0?Failed?BRRudi

A:Failed to load OneKey Recovery Lenovo Ideapad Z400...

HOLA
@rudiss 
 
Al parecer tienes un error en la partición de recuperación del sistema,Salvo que creases discos de recuperación o USB en su día,no va ser posible volver a hacer que funcione,tendrías que solicitar a lenovo nuevos discos de recuperación de tu sistema y modelo de equipo.
 
Como obtener discos de recuperación:
 
Spanish to English translation...
 
Apparently you have an error in the recovery partition system , except that creases recovery discs or USB in your day , it will be possible again to make it work, you should apply to lenovo new recovery discs of your system and model equipment.
 
How to obtain recovery discs:
https://support.lenovo.com/es/es/documents/ht035659
 
Saludos.
 
Mod's Edit: Google translated for the benefit of English readers. 
 




Haga clic en la estrella para decir gracias, Por favor marque si resuelve su problema.No trabajo para LENOVO soy usuario voluntario.

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RELEVANCY SCORE 72

Hey guys, I have a Lenovo Ideapad IdeaPad 100 14ibd - win10 and basically im planning on formatting my laptop to get rid of all the stuff/unknown files that are terribly slowing down my ram. But im still new to this process so im wondering if using Lenovo's Onekey recovery is a good thing but then i saw the Reset this PC feature of windows is another thing. My question is, what would be the more recommended thing i should do to get my laptop to its original state just like the new windows 10, or are there any difference within those  two?PS: I got my back up files all set from this laptop to my external hd already Thank you!

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RELEVANCY SCORE 67.6

Hello So straight to the point. My Lenovo IdeaPad y70-70 touch (IPS 1080p screen) had a little accident and now touch screen is shattered into pieces. Well it's still functioning but it's kind of difficult to see through.   I was wondering if any 17 inch Lenovo laptops share the same touch screen part AKA digitizer? And another option would be.  To use plastic screen bezel from non touch version of Lenovo y70 (?or other compatible model?) after separating IPS panel from digitizer.  Also known part numbers or suggestions and where can I get them would be very welcome.

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RELEVANCY SCORE 67.6

I updated to windows 10 anniversary edition about two months ago and since then, I have not been able to turn off the touch pad with F6 like before when it was running on the original Windows 8 OS. Can anyone suggest what to do to fix this, or is there a driver update that I need to use that I have not updated?

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RELEVANCY SCORE 66.8

Please Help!  My Lenovo Ideapad s210 Touch Came with Windows 8.  Whenever it went to sleep I had to logn with a password and at some point I was asked to make a Windows online account with a more complicated password & that became the password I had to use to Login to my computer a lot!.  I found out I could select Bypass the Login Screen & that worked great.  Soon the computer started bugging me about upgrading to Windows 8.1 & I thought it might be less buggy & faster so I upgraded to Windows 8.1.  Once installed it seemed to work ok then at some point it installed a lot of updates & needed to restart the computer in 16 minutes so I restarted it.  It came back on at the login screen.  I put in my password & it said it was incorrect.  I tried a few more times, even the old password, nogo.  I went online on my tablet & found others have had that problem with Windows 8.1 & 8.  I tried changing my Microsoft password & it didn't work.  I turned it off for a few days &  tried it and when I press power the button lights up but the screen stays dark. happened when I pressed power except the button lights up.  What can I do?  Is there an external reset?  I am in desperate need of help asap.  I am job hunting without a computer.   Thank you, Julie D.

A:After Upgrade to 8.1 my Lenovo Ideapad s210 Touch ...

Hello I have ideapad s210 it was working fine even after Windows 8.1 upgrade but now I cant log in with my password it says password wrong but I can log in with my veriface ...... now my keyboard doesn't work I use the touch screen keyboard to type .... now when I click spacebar the volume increase... can you help me plz

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RELEVANCY SCORE 66.8

Hello everyone, I have spent a few hours Looking for Lenovo ideapad 310 Touch-15ISK WinPE 10 Drivers. I see windows PE drivers for other models, but for not this one. I am trying to image the laptop, so that I can put that same image on other laptops of the same model using WDS. Could you gues please direct me to a link with supported windows PE drivers for this model, or suggest how I should approach this? Your help is truly appreciated -David 

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RELEVANCY SCORE 66.8

Hi, If it's not one thing, it's another! I feel like my laptop bought in 2013 is falling apart on me now all of a sudden! When it pours, it rains, basically. Not happy. 1) the cover cracked at the hinges a few months after I got the laptop. Didn't think it was an issue. Wasn't an issue until number 2 happened. I then put black electric tape across the cracks on the cover.2) the display is separated from the cover. I put black electric tape all over it.3) the right hinge is popping in and out. I keep popping it in and out. Can't really open or close it without the hinge acting up, so can't use it as a laptop, only as a desktop. That is really annoying, if you ask me. and now, for the piece de resistance: 4) the AC converter is no longer working. Where do I find an AC converter for Lenovo Ideapad S510p Touch model # WB12764324? In the meantime, I'm borrowing a Lenovo Thinkpad AC converter. I need to return it soon, so I need a new AC converter for my Ideapad SOON. Thanks, much.

A:Lenovo Ideapad S510p Touch AC Converter

Sorry to hear of your problems.  Replacement chargers for the S510p are widely available on eBay, Amazon or at retailers like Walmart and NewEgg for name a few. 
 
 

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RELEVANCY SCORE 66.8

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

A:Lenovo Ideapad Z500 Touch - very slow and about Wi...

rushyendar wrote:Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.   What operating system is it currently using? How long have you had the laptop? Do you have an antivirus software installed? Is it HDD or SSD?

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RELEVANCY SCORE 66.8

For your infomation:  7 April 2016   Amazon price $1,194.99      Lenovo website does not specify what type of hard drive it comes with weither it is 2.5 ssd or M.2 ssd.  I did call Lenovo prior to purchasing my computer to ask what type of drive it came with the sales staff told me it was a 2.5 inch ssd which turns out to be wrong.   This laptop comes with a 500 GB M.2 ssd.  It does not include the cable for the second hard drive,    Your choice of 2.5 hd or 2.5 ssd.        As of yet you cannot purchase the cable thru Lenovo parts department.    The cable can be gotten thru AliExpress for around $49.00 (which does not include the hard drive caddy).  Encompass also sales the cable but as of this time is back ordered to July 2016  at a price of $10 plus shipping.  aslo does not come with the hard drive caddy.      My computer had a bug when using it,  windows exprorer service stopped working and I had to go to the task manager to restart the service.  But after I went to windows update and downloaded the lastest updates this bug did not show up again.  The best i can guess is not the fault of Lenovo.          The hard drive is partitioned into 5 drives which include boot, driver back-up, one button recovery and two additional Lenovo reserved ... Read more

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RELEVANCY SCORE 66.8

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

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RELEVANCY SCORE 66.8

Hi, If it's not one thing, it's another! I feel like my laptop bought in 2013 is falling apart on me now all of a sudden! When it pours, it rains, basically. Not happy. 1) the cover cracked at the hinges a few months after I got the laptop. Didn't think it was an issue. Wasn't an issue until number 2 happened. I then put black electric tape across the cracks on the cover.2) the display is separated from the cover. I put black electric tape all over it.3) the right hinge is popping in and out. I keep popping it in and out. Can't really open or close it without the hinge acting up, so can't use it as a laptop, only as a desktop. That is really annoying, if you ask me. and now, for the piece de resistance: 4) the AC converter is no longer working. Where do I find an AC converter for Lenovo Ideapad S510p Touch model # WB12764324? In the meantime, I'm borrowing a Lenovo Thinkpad AC converter. I need to return it soon, so I need a new AC converter for my Ideapad SOON. Thanks, much.

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RELEVANCY SCORE 66

I just received the message for BIOS Update -10(64), but when i downloaded it, its seems like this bios is for the 310/510-14/15IKB (with touch).However, my laptop is the ideapad 310-15IKB (without touch). So my question is do i still need to upgrate my bios? Thank you in advance for your support. Kmer33.

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RELEVANCY SCORE 66

Hello, I have had a U310 Touch for over three years now and I have recently discovered that after the upgrade to Windows 10 the BIOS is now nonexistant. When I run the command prompt to identify the BIOS it is blank where it should show which version I have. When pressing the NOVO button I receive the option screen to boot to BIOS or Boot Management screen but no matter what option I select the OS boots regularly. Is there any known solutions for this. When searching the drivers and downloads section with the computer in question no BIOS files appear. Thanks

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RELEVANCY SCORE 66

Hello you all,So I'm having this issue with my computer, I bought my laptop in 2014 and I got the screen broken due to malfunction of the hinges. I'd like to know if any of you know where I can get new screen assembly for my laptop. I know the warranty is really out of place, I tried to contact the Lenovo support in Brazil and they told me there's no part replacement available. 

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RELEVANCY SCORE 66

I have a Lenovo IdeaPad P500 Touch and the screen has darkened (barely lit).  I've used all the Brightening options in the Control Center but it hasn't helped at all.  If I brought this in to a computer tech would it be fixable or is the laptop totally "shot"?  Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 66

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 66

My laptop has Windows 8.1 OEM installed.But since a while, it's touchpad doesn't work on right-click with Double-Finger Feature.I have synaptics driver installed for the toucpad.

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RELEVANCY SCORE 66

Hi there i have an issue since i replaced the battery on my device the battery is not detected and i have tried to update the bios, and follow some instructions i found online for taking the battery out-> press power button for 10-15 second ---> and so on , but with no success anyody had the same issue can help about it please ? or any advice its driviing me crazy, thanks.

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RELEVANCY SCORE 66

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

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RELEVANCY SCORE 66

So I've had my Lenovo laptop for about a year now, I believe the warranty on it is expired now. I don't want to spend money on what I think is a simple repair. When I was trying to clear my storage I fell asleep and my laptop died, it didn't get to properly clear the storage and shut down. Now whenever I try to load up my laptop, this message appears  (If you can't read the picture; The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart installation.) When I click OK, it loads and then the same message appears again. It's an endless loop. I looked up different videos telling me to fix this, I should disassemble the laptop, take out the battery, and hold the power button down for about 30 seconds. I wouldn't mind trying this approach, but I can't find a disassembly video specifically for my laptop and I don't want to damage even further or beyond repair. If that's what I need to do, then getting help here with it would be great. Then I tried opening the boot menu, I did this by pressing FN and F12 when turning on the computer. I wanted to try and run a diagnostics test to try and see what was wrong, but it only gave me these options and couldn't figure out how. I pressed enter on both of these options to see if it would fix this issue, nothing happened as far as I could tell.  I moved on from that to the InsydeH20 Setup Ut... Read more

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