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Cant install new windows updates error Code 80073701

Q: Cant install new windows updates error Code 80073701

Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.


The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)


And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

RELEVANCY SCORE 200
Preferred Solution: Cant install new windows updates error Code 80073701

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A: Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure
http://go.microsoft.com/fwlink/?LinkID=52012.

Roy

Read other 1 answers
RELEVANCY SCORE 98

I have several updates that are failing on a Windows 7 Pro x64 laptop with error code 80073701. I have tried installing in diag mode, installing updates individually, but no luck. I am attaching the CBS.zip file - at least I have attempted to - keep getting 404 errors after it uploads.

A:Win 7 Pro Updates Error with Code 80073701

The upload gets to 96% and errors out with: 404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Read other 3 answers
RELEVANCY SCORE 92.4

Ran Windows Update Readiness tool, here is the result:


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-24 18:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum

Checking Component Store

Summary:
Seconds executed: 270
Found 5 errors
CBS MUM Missing Total count: 5

Unavailable repair files:
servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2656373~... Read more

A:Error 80073701 when trying to install updates...

I've uploaded a file - jmcaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all?
Extract to the default location - which will create a new folder jmcaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Read other 1 answers
RELEVANCY SCORE 92.4

Hi the following update can't be installed. I've tried so far:

* sfc /scannow doesn't show any errors
* manually downloaded file Windows6.1-KB3126587-x64.msu exit with the same error
* after running System Update Readiness tool I see a lot of error logs "CBS MUM Missing Total count: 308" but non of them related to `KB3126587`
How can I fix it?

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RELEVANCY SCORE 92.4

Hi the following update can't be installed. I've tried so far:

* sfc /scannow doesn't show any errors
* manually downloaded file Windows6.1-KB3126587-x64.msu exit with the same error
* after running System Update Readiness tool I see a lot of error logs "CBS MUM Missing Total count: 308" but non of them related to `KB3126587`
How can I fix it?

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RELEVANCY SCORE 85.6

I'm unable to install the following updates:

KB2984972
KB2992611
KB3003743
KB3011780

Windows Update keeps giving Error Code 80073701.

I'm using Windows 7 Home Premium 64-Bit.

The log files from the System Update Readiness Tool are attached.

The SFC Scan found no problems.

Any ideas? Let me know if you need anything else.

A:Windows Update Error Code 80073701

CheckSUR shows the following problems...


Code:
Checking Component Store
(f) CSI Corrupt Deployment Keyform 0x00000000 appid 7c423cc5f1a..57d27db8062_31bf3856ad364e35_11.2.9600.17358_b81013e3a2f44e75 appid and keyform do not match; keyform is wrong.
(f) CSI Corrupt Deployment Keyform 0x00000000 appid 9917294c9e0..df1c81d8339_31bf3856ad364e35_11.2.9600.17358_7ecfb69c4172b9b6 appid and keyform do not match; keyform is wrong.
(f) CSI Corrupt Deployment Keyform 0x00000000 appid 43732e6f07d..a2e6f6b5878_31bf3856ad364e35_6.1.7601.18493_9e59aa7320b85fb4 appid and keyform do not match; keyform is wrong.
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Read other 2 answers
RELEVANCY SCORE 84.8

Attachment 363045 Been having this problem for a while. My laptop has started to BSOD/crash a bit lately and was wondering if this was the problem. Thanks for the help.

A:10 Windows updates not installing Error 80073701

You have obviously run the CheckSUR/SURT tool - please post its logs.
C:\Windows\Logs\CBS\CheckSUR.log and CheckSUR.Persist.log

Here's one of the reasons we need it!

Code:
2015-06-16 08:15:46, Info CBS Exec: Installing Package: Package_30_for_KB2982378~31bf3856ad364e35~x86~~6.1.1.0, Update: 2982378-83_neutral_GDR, InstallDeployment: x86_3e7c4b8a4e0ee119d1049df8294325a0_31bf3856ad364e35_6.1.7601.18270_none_7cd6f84541f36b2b
2015-06-16 08:15:46, Error CSI [email protected]/6/16:15:15:46.877 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2015-06-16 08:15:52, Error CSI 0000020a (F) STATUS_SXS_ASSEMBLY_MISSING #5335645# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2015-06-16 08:15:52, Error CSI 0000020b (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #5335530# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_InstallDeployment(Flags = 0, a = 3e7c4b8a4e0ee119d1049df8294325a0, Version = 6.1.7601.18270, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"Package_30_for_KB2982378~31bf3856ad364e35~x86~~6.1.1.0.2982378-83_neutral_GDR&quo... Read more

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RELEVANCY SCORE 84.8

Hello,

I have a problem with "Windows Update":
- I have the message: "Windows couldn't check for updates automatically" in "Action Center" ;
- and I can't check for new updates manually.

My machine is not brand new but not old either: "Windows Update" used to work properly.
The OS is "Windows 7 Professional 64 bit" with SP1.
Like I just wrote, automatic updates used to work properly:
"Most recent check for updates": 2014-08-27 at 11:12 AM
"Updates were installed" : 2014-10-12 at 10:32 PM

When I go to:
"Control Panel\All Control Panel Items\Windows Update"

And click "Check for updates".

I get the following message:

"Install new Windows Update software"
"To check for updates, you must first install an update for Windows Update."
"Your automatic updating settings will not change."

I click the button "Install now".

After a little while, I get this message:


Code:
Windows couldn't search for new updates
An error occurred while checking for new updates for your computer.
Error(s) found:
Code 80073701 Windows Update encountered an unknown error.
How can this problem be fixed?
Best regards.

A:Can't check for new Windows Updates - Error 80073701

Additional note:
I also tried to run "Windows6.1-KB947821-v33-x64.msu".
I interrupted it abruptly because I wanted to run it as administrator.
Now, when I try to run it again I get the error:
Installer encountered an error: 0x80240009

Thanks for helping.

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RELEVANCY SCORE 82.8

Hi,

I've been having trouble installing windows 7 service Pack 1.

I have taken the following steps to try and solve the issue but nothing has change:

1. Used update readiness tool for windows 7 for x64 based systems
2. Install Malwarebytes to get rid of any potential malware
3.Ran SFC/Scan

Thank you

A:Windows 7 Service Pack 1 for x64 based system error code 80073701

The first thing you need to do is follow the instruction of this tutorial and post the needed logs so are experts have the needed information.

Windows Update Posting Instructions

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RELEVANCY SCORE 82.4

Hey all,

I am interested in testing out the Windows 7 Release Candidate, my Windows Update detected it as a important update, I tried to install it through Windows Update twice, always failing with the error code "80073701". I have no idea why this is happening, and I haven't changed any important system settings.

Thanks for the help !

-McDougal

A:SP1 Release Candidate failed to install with error code "80073701"

here are a couple of things you can try:

How do I reset Windows Update components?

How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update

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RELEVANCY SCORE 82

Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .
 
Louis

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RELEVANCY SCORE 79.6

I've had no issues with updates on my Windows 7 SP1 Home Premium system until
KB4038777. I tried the following troubleshooting steps and the error persists. Any assistance is appreciated?Thank you!

 
1) chkdsk c: /f
 
2) sfc /scannow
 
3) WindowsUpdate.diagcab
 
4) System Readiness Checker - Windows6.1-KB947821-v34-x64.msu
 
No unresolved errors found running the above checks.
 
5) System Language Check Using lpksetup.exe
 
Above check shows Yellow Exclamation Symbol English (English) with no other languages installed. It appears this can cause issues with Window
updates, but I can?t find a way to repair or reinstall the corrupt language pack.
 

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RELEVANCY SCORE 77.6

Hi,
I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Hello?
Waiting for a day no one seems to be replying.
 

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RELEVANCY SCORE 77.6

I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.

Roy

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RELEVANCY SCORE 77.6

I just got a new Dell Inspirion laptop with Windows 7 Home Premium Service pack 2. As usual there were several Windows Security updates that needed to be installed. Took two days to install them all. Or I thought all had installed. But after Secunia PSI kept insisting that no updates were installed, I checked the update history and found several had failed to install. All have the same Error code of 800F0902
 
I ran Microsoft Fixit tool, which said it detected no problems. But obviously that too failed.
 
The list of updates that failed are too numerous to report but here a few:
 
KB2909210
 
KB2656356
 
KB2789645
 
KB2756921
 
Most seemed to have to do with the Net Framework 3.5.1.
 
Does anyone have a clue how I can resolves this? Most importantly is my new Dell a lemon?
 
Thank for your time,
 
 

A:Windows updates will not install error code 800F0902

Have you tried installing them 1-by-1; re-booting after each?I'm not sure why .NET 3.5.1 is trying to install when .NET 4.5 is the current version.

Read other 6 answers
RELEVANCY SCORE 77.6

G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Important:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Optional:
Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Logs:
Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Code:
Summary:
Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.18779_none_80005f6b6c0e9b4a.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.18779_none_da9d0130795687a1.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22983_none_db15ce399281a879.manifest
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.cat
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

Read other 5 answers
RELEVANCY SCORE 77.6

I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
=================================
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS ... Read more

A:Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

Read other 3 answers
RELEVANCY SCORE 76.8

Hi All

since a few days, my PC won't install 4 windows updates:
KB2993651
KB2962409
KB2975719
KB2990967

I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)

Code:
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de d?ploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
[==========================100.0%==========================]
Erreur : 14098
Le magasin de composants a ?t? endommag?.
Le fichier journal DISM se trouve ? l'emplacement C:\Windows\Logs\DISM\dism.log


I'm attaching the dism log :
https://www.dropbox.com/s/1nnmjn5aa8tevl3/dism.log?dl=0

If someone could kindly have a look I'd appreciate it

A:Unable to install 4 windows updates error code 80073712

Did you run this first

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
Open an elevated command prompt.Run the "sfc /scannow" command.Try to install update again.

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RELEVANCY SCORE 76.8

I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B9Y6B-HC4GB-PCKGW
Windows Product Key Hash: Z1GlPcYy+HBohewZJAy1bI8JXYg=
Windows Product ID: 00426-066-9124496-86422
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8ACB14DD-15BC-4695-AEC7-A2E6183B4DFA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OG... Read more

A:Unable to install Windows Updates, error code 80071A91

Hi - welcome to the forums!

Hmmm - Invalid Class error - that's a VERY rare error in your MGADiag report.....
It appears to be caused by a broken WMI store.

Please run the following commands,


Net stop winmgmt /y
Net stop wscsvc
MD c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
NET start wscsvc
Net start winmgmt
Net start iphlpsvc


WAIT 10 minutes for the store to rebuild, then reboot.

wait another 10 minutes (just in case), then run another MGADiag report.


By the way, how did you acquire your Windows license? - it's an MSDN-type one, and is not for general sale.

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RELEVANCY SCORE 76.8

I have 8 important & 4 optional Windows which I cannot install. I have tried everything people have suggested to no avail. The code Numbers are: Important KB2871997, 3004375, 3033929, 3057154, 3060716, 3061518, 3068708, 3071756. Optional KB2574819, 2592687, 2830477, 3080149. KB2592687 was installed, but it kept trying to install so I uninstalled it.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

A:Unable to install 11 Windows Updates because of error Code 80070490.

Hello Asanberger1960,

Please follow the Windows Update Posting Instructions and post the requested data.

Thanks,
John

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RELEVANCY SCORE 76.8

Hello,

For the last couple of months I have been unable to install updates on Windows 7. I try to look for updates but it gives me this error:

(It's dutch but you get the idea)

I searched the code on google and most results told me to sync my time. My time is correct, yet I still get the same error code everytime.

Is there anyone who can help me with this?

A:Unable to install updates on Windows 7 [Error code 80072F8F]

In the Control Panel, is your time zone correct? If you have DST is that set properly?

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RELEVANCY SCORE 72

I am so sick & tired of playing here we go round the bloody mulberry bush with MS, HP, Vista and the man in the moon! I tried to install

Security Update Windows Vista for x64 (KB973768) dated 9/8/2009
Update for Windows Mail Junk Mail Filter for x64 dated 1/12/2010

I get this when I try to install them.

Error 80073701 Unknown error encountered and when I hit Get help with this error I get the Windows H&S idiots who give me a whole bunch of crap which does not work either! Can somebody at least tell me what the error code means? Which disk does update use or can I choose the disk myself?

This is the 12th forum I have posted this question on and nobody seems to know a damned bloody thing!! In the meantime my Firefox 3.5.6 browser crashes, freezes up, hangs up, stops, shuts down systems, etc. and in addition I can no longer post in the forums at Anime Online although I could in December of 2009! WHY???

Anyone? Anyone at all? How about you know-it-all bozos at MS? Can't anybody help me at all? I am at my wit's end over this bull! Thanks and have a nice weekend- K&K in Brookhaven PA-USA

A:KB973768 will not install/get error 80073701

It's a Windows Update error.

I'm trying to figure out what causes it with another poster in the following thread:

Vista pre-installed games-turning them on

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RELEVANCY SCORE 71.2

Trying to install Windows Vista Service Pack 1 (KB936330) , but whenever I try to install it, the error code 80070017 appears saying the update has failed. I have numerous times to install it and it still won't allow me to install the update.
 

A:Error Code 80070017 when trying to install updates after a clean install.

Have you allowed Windows Update to run automatically to get all the previous updates? it should follow on to install SP1 automatically without intervention.
 

Read other 1 answers
RELEVANCY SCORE 70.4

Hi

These are the details from the update history:

"Windows 7 Service Pack 1 for x64-based Systems (KB976932)

Installation date: ‎2015/‎05/‎20 12:11 PM

Installation status: Failed

Error details: Code 80073701"

As far as I can tell it has something to do with IE 9 which I am unable to uninstall - it does not appear in the list of installed programs.

I have run the system update readiness tool (Windows6.1-KB947821-v34-x64.msu) and sfc /scannow. I have attached the CBS.log as instructed here : Windows Update Posting Instructions.

Hope someone can help (I saw a very similar error with an apparently happy ending on these forums).

Regards
Alex

A:Windows 7 Service Pack 1 for x64-based Update fails with code 80073701

We don't often see this type of error!

Code:
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum_old0 Expected file name Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
Someone appears to have deliberately renamed a file - which takes a little doing, considering the protections operating in the Winsxs folder!

Having said that, it's the only error that CheckSUR found.
The errors in the CBS.log can usually be ignored, and there's no problems found in the SFC scan.

Ah...
from the CBSPersist file...

Code:
Line 267037: 2015-05-20 12:10:49, Error CSI [email protected]/5/20:10:10:49.858 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
Line 267039: 2015-05-20 12:11:13, Error CSI 0000023b (F) STATUS_SXS_ASSEMBLY_MISSIN... Read more

Read other 9 answers
RELEVANCY SCORE 70.4
RELEVANCY SCORE 70.4

Hello,

I recently bought W8 Pro with Media Center. As always, after installing all my programs I wanted to update my OS. All updates went smooth except specific two:

-KB2770917
-KB2785094
Also, while trying to install them, I have error 0x80073712.

What can I do? I tried to maually install them, but with same result.

A:Error code and 2 updates won't install

Hello

Welcome to the forums. Have a look here... Windows Update error 0x80073712 - Microsoft Windows Help

Read other 3 answers
RELEVANCY SCORE 69.6

Hi

I have several updates(currently 3 but it was 5 last time I tried) that fail.
They seem to download alright, but on installation the progress bar takes a few leaps
to the end, and it's all fails. I stopped updating for a week or so, and today, I was able
to successfully apply 14 out of the 17 updates that were available. So now it's just these
3 for some reason.

Those are:

Important updates
Update for Windows 7 for x64-based System(KB3040272)
Update for Windows 7 for x64-based System(KB3065979)
Optional
Update for Windows 7 for x64-based System(KB3064209)


Here's the info:
OS is Windows 7 Home premium(64bit)
The error code I am given is: 8024200D
I have downloaded and run the SURT tool.
I have also several times run the sfc /scannow cmd.
I repeatedly tried to update at every stage, with no luck.
The CBS.zip is attached.

Running the automatic troubleshooter from the microsoft site reports the following
as a Windows update error and says it couldn't fix it:

InformationalError Report
RootCause: RC_DataStore
ErrorCode: 0x800F081F

As you can see, the error code there is a different one than the one I get directly from
the failed Windows update.

Any help/suggestions much appreciated.

A:Some updates won't install Error Code: 8024200D

I searched for the updates in question online, and downloaded and installed them manually. I then checked for new updates(after a reboot), and windows update successfully downloaded and installed all by itself. It seems my troubles are a thing of yesterday. Hooray! Still though, I don't get why this happened in the first place ... oh well.

Read other 1 answers
RELEVANCY SCORE 69.6

I have a Windows 7 ultimate 64-bit SP1 Laptop. Updates KB2957689 and KB2800095 fail to install every time I try and I get error 80070570. I tried scanning it with malwarebytes and installing updates one at a time but it doesn't work.

A:Error code 80070570; updates won't install.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 1 answers
RELEVANCY SCORE 69.6

Windows standalone update installer does not work...I get error code: 0xc8000247 that says the "installer encountered and error"...When I click on update in the action center I get a message saying "Windows Update cannot check for updates because the service isn't running"...I have checked the service utility and both the update and installer are running...I have tried stopping and then restarting them...Still nothing...I can't run update troubleshooter...I get error code: 0X8E5E0247 that says "A problem is preventing the troubleshooter from starting"...Below is system info...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4056 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1804 Mb
Hard Drives: C: Total - 953766 MB, Free - 921214 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled
 

A:Can't install updates...error code 0xc8000247

Is this the same issue as your other topic? If so, you should likely continue in the same topic.
 

Read other 1 answers
RELEVANCY SCORE 69.6

I've tried several times to install WIndows Vista updates when Prompted and 3 times now I've gotten an error message. I tried it while disabling Norton and that didn't work, and I tried downloading updates directly from Microsoft's website, same error message. Is this fixable? Here's a picture of my error message.
 

A:Can't Install Vista Updates - Error code 646

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RELEVANCY SCORE 68.8

Hey all,

Been running into this issue the last few days and my search has brought me here:
CheckSur

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3042553_SP1~31bf3... Read more

A:Unable to install updates, Error Code 800B0100

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.

Read other 9 answers
RELEVANCY SCORE 68.8

Good Afternoon,

I am also having problems installing updates with the error code 80070308.

I have spent this afternoon reading the other posts and following the Windows Update Posting Instructions thread so hopefully I've gathered has much info as I can.

I downloaded and ran the System Update Readiness Tool. Once the installation was complete I tried to reinstall the updates. This resulted in the successful installation of: Hotfix for Windows (KB947821) but the failed installation of the other 9 updates as before.

Attachment 325390

And I received the following error code.

Attachment 325391

I then carried out the sfc/scannow which all came back OK.

Attachment 325392

I have saved the logs as a zip file but its too big for me to upload (12.5MB)? Any suggestions?

I hope I have not missed anything out. But please bear with me if I have.

Any help/advice would be appreciated.

Thanks in advance.

Kerry

A:Failed to install updates: Error Code 80070308

This is becoming a common problem with the latest batch of updates - MS are looking into it (we are led to understand)
I'll add this thread to the action-list for our contact.

Read other 7 answers
RELEVANCY SCORE 68.8

Hi,

Since 10/07/2014 I am having serious problems with 9 updates in Windows Update.
I just took a look at some other topics in this forum section and it seems I am not the only one having these problems.

I've already tried several things i've found on the internet, but nothing really nothing worked out for me.
I've tried the hotfix, didn't work out; i've tried multiple CMD commands, didn't work out; i've tried to rename the catroot2 folder, didn't work out either...

Is this problem common? Because most of the updates are important; so i'd like them to be installed and they keep on failing every day since then.

If I need to post or upload something, please tell me, because i'm not a computer expert ;-)

Thanks in advantage,
Blizzard9041

A:Failed to install 9 updates: Error Code 80070308

Please open an elevated Command Prompt, and run the following command,

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS


post the results.


Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Read other 5 answers
RELEVANCY SCORE 68.8

I have been unable to install Windows updates since mid-December, and now have some 11 outstanding.

My machine is a 5 year old Acer Aspire M3910 64 bit Intel Core i3 CPU 540 @3.07GHz with 8GB RAM running Windows 7 Home Premium SP1.

I have downloaded and installed the System Update Readiness Tool from the Microsoft site. However the CBS.zip file generated from the CBS file produced by running this tool is some 12 MB in size and falls foul of the 8MB limit imposed by the forum, and I cannot attach it. How do I get over this?

I have also run SFC /SCANNOW, but it identified no issues.

Help to resolve this updating error would be very much appreciated.

Thank you in advance!

Read other answers
RELEVANCY SCORE 68.4

Hello I'm Having Problem Updating My Windows 7 Ultimate into Windows 7 Ultimate SP1


I Tried Using System Update Readiness Tool for Windows 7 (KB947821) [August 2011] But an Error Pops Up


Please HELPP!!

A:Win7 Ultimate Update Failed to Win7 Sp1 Error Code 80073701

It is mostly caused due to corrupt language packs. Can you uninstall all language packs, reboot the PC, and then try to install the service pack again?

Read other 2 answers
RELEVANCY SCORE 65.6

For a week now, I have been calling all around Denver, trying to fix this problem. I have read the help that I can find, but unless you are a really high level techie, it is difficult to understand. When I click on the Vista button asking if I want to search for updates, I get a dialogue box that says I need to install new software in order to update. Windows Updater will close and reopen. Every time I do that, I end up with the error message found in the title of this thread. I tried removing my AVG Anti-Virus software and then tried to update. One piece of advice said to try this. It made no difference. Whatever I do, I am always unable to update, at least in the last two weeks. It was working until the last update I installed. I believe that was on September 28th. Any ideas you have would be greatly appreciated.
 

A:Code C015001A-Windows Cannot Install Updates

Found the following on microsoft.com-

Subject: RE: windows vista update error code c015001a 8/24/2007 10:30 AM PST

By: fruman44 In: microsoft.public.windowsupdate
Well, I fixed my problem. This has been frustrating, I'm glad its working
now! In short, here's what I did:

1. Formatted my Windows partition.
2. Reinstalled to this partition.
3. Logged in as a user, and then rebooted several times without doing
anything else, to ensure that all the Windows system and temp files are
created properly (rather than logging into an account and having it created
the user folders/files right then).
4. Right clicked on Windows Update --> Ran as Administrator (even though
my account was already an administrator).

It worked!

I think that perhaps in earlier attempts I had several other processes
running and the computer would lock up, so I would have to do a HARD reboot.
I bet there must be a Windows Update that fixes some driver problem,
instability problem with my installation (which has hence been installed,
naturally).
Doing the HARD reboot would not cleanly unmount the filesystem, and I think
Windows Update must like a clean filesystem (even though chkdsk would never
run upon the next reboot, making me think that all was okay...). Having an
unclean filesystem might cause Windows Update into loop somehow.

Anyway, try the steps above, I bet they will work for you too.
peace,
RF
 

Read other 1 answers
RELEVANCY SCORE 65.6

I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box).  I've been able to install quite a few updates on about 3 of them (just started working on them).  However, now, I'm getting error code 80200011 when I attempt
to install additional "required" updates. 
I've tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue.  I've searched the net on this issue, but there doesn't appear to be much on this specific problem.  These systems
are behind a proxy server.  I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers?  If so, why would I be able to install some updates?
Any help or suggestions would be GREATLY appreciated. Thanks all.

A:Windows 7 Pro - Windows Updates Error Code: Code 80200011

Hi,
Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the "Backround Intelligent Transfer Service" and "Cryptographic service" are started and then go to
C:\Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service


Oussama Oueslati | System Engineer | vNext Consulting

Read other 6 answers
RELEVANCY SCORE 65.2

So I've had this error for a while and I've tried close to everything.

1. I can't recover from my manufacturer's recovery disk because I've lost it (whoops)
2. I can't perform an in place upgrade because it's OEM and I can't get an ISO from Microsoft

So I hope someone can help me with this issue. Here's the details:

- The code is 80073701 (ERROR_SXS_ASSEMBLY_MISSING)
- System Update Readiness Tool says there's no errors.
- Running sfc /scannow is more helpful, but I'm not sure what updates to remove or what files to replace.
- These might be the problem areas:
WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~ar-SA~7.6.7600.256.Aux
WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320
WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~ar-SA~7.6.7600.256.Core
WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320

Here's the CBS.log, if you need any more info: CBS.log

Read other answers
RELEVANCY SCORE 65.2

Hi everyone, I've ran into this error for the last couple months while trying to install these Windows 7 updates:
KB2973201
KB3002885
KB2993651

In the meantime, I've been able to install a number of other serious and optional updates. I've tried a number of things so far.

Running the Windows Update Diagnostics gives me this message:

"Windows Update error 0x80070490(2014-12-26-T-08_33_49P) Not Fixed"

Also, I've attached my CheckSUR log.


Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18489
2014-12-26 20:00

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling... Read more

A:Windows 7 Update error 80073701

Missing Deployment Keys are a royal PITA
Fixing one or two is feasible, but fixing more than that is getting into the realms of probability theory.!.

Since all of these errors here are from the original install of Windows, one has to wonder whether Windows Update ever actually worked properly.

I am thinking that your best option is likely to be a repair install of Windows.

Read other 2 answers
RELEVANCY SCORE 65.2

I have four Win 7 updates that constantly try to install, and fail every time with the same underlying error code of 80073701.

I ran the readiness tool three times, and it doesn't seem to help.

I ran sfc /scannow and it came back with "Windows Resource Protection did not find any integrity violations."

I looked at cbs.log (which is 200meg and almost a million rows) - and I extracted ONLY the rows that mentioned one of the updates that was failing (KB3080149).

Here is the excerpt from cbs.log. Does this give any clue as to what is wrong or how to fix this? I tried everything short of re-installing Windows.

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RELEVANCY SCORE 65.2

Hi there,
 
 
Excuse me for my english because i'm dutch.......
Maybe there is an other topic open on this site, but i decided to start a new one.
 
 
 
My mother has an Acer Aspire 5000 series. (Don't know which type on this moment).
In order to get the free windows 10 update, we considered error 80073701 for the SP1 update.
 
For now i tryed many things to resolve tihs problem.
I ran the readiness tool, a system scan, clean boot etc. 
Only what i can see is that i wouldend open CBS.log and i get the error "acces denied"
It says that this file is already opened on Windows services modules, but it would help te stop of start this service.
 
On an other topic i've readed that the problem maybe comes from her intel videocard driver. but i think se don't have a cd from her laptop. When my mother buyed this laptop Windows was preinstalled. (OEM)
 
 
Maybe i can do a system repair with a windows 7 premium CD/DVD
It's a dutch 64 bits version.
 
But i have also another question....if i use an other windows 7 64 bits DVD to install windows 7 again, hopefully with SP1, can she use her own license number to install it again?
 
 
If whe find no solution, than she must buy windows 10 i think.
 
 
Maybe there is someone who can help me further.
 
 
 
Michiel Peters
 
 

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RELEVANCY SCORE 65.2

I have a problems with my Windows 7/x64 system, I've repaired most of the missing CBS MUM files errors, and these are the one I have left (see attachment), after fixing a few hundred.... I've downloaded all the possible versions of the patches for KB2952664, KB2656373 and can't find the Microsoft standalone patch containing the CBS MUM files that I need. So I need help, since my options are basically down to a repair re-install or what ever you folks can suggest.

My CBS.zip log directory would have been over 600mb, so I figured uploading that wasn't going to fly. So I've only included the CheckSur.log.

So, Thank you in advance for any advice/patches you can provide.
-Monty.

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RELEVANCY SCORE 64.8

Hi,
I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop.
Error message:
Error(s) found: Code 73712 Windows Update ran into a problem
- My computer is set to Install Updates automatically
- No records in View Update History
- Ran Windows Update Trouble Shooting a number of times: and it shows
Potential Windows Update Database error detected 0x80073712 FixedWindow Update Components must be repaired Fixed
But I'm still unable to download any updates.

Tried the following with no success, and get the same error message when running Windows Updates:
-Tried going into "C:\Windows\SoftwareDistribution" and deleted everything in DataStore folder except for log folder.
-Renaming SoftwareDistribution to SoftwareDistribution.bak
-Disabling my antivirus, then running the Window Update
-Running Windows Update in Safe Mode
-Running Windows Update in CleanBoot
-Running Tools >> Error Checking

Tried running the following DISM command in cmd as administrator:-
It states that The Component Store has been corrupted.

When I ran: Dism /Online /Cleanup-Image /RestoreHealth

Got Error: 14098 The component store has been corrupted.

Would greatly appreciate if anyone can help me. Thanks.

A:Unable to install any Windows 8 Updates - Code 80073712

Check the help file -- Dism /? or Dism /online /?

Check this thread Issue with Dism/Online/Cleanup-Image/RestoreHealth

Read other 13 answers
RELEVANCY SCORE 64.8

This is a Toshiba Satellite C650 laptop that has had a history of issues with updates.  Last year some updates began to fail and we could not get them to apply successfully.  Other issues occurred, bsod without warning, etc.  Finally in Nov/December I did the factory reset and then re-applied all of the updates successfully.  Things seemed to be working ok after that.  After a month or so the laptop was then out of the country and offline for around 4 months.  Shortly after coming back online it began to have issues with some updates, until now when it will not even successfully check for new updates.  Also occasionally blue screens again.  Also, if you select View update history, it says "you have not tried to install any updates for your computer"
 
We use ESET Nod32 antivirus and it hasn't reported any virus/malware issues.
 
Help!
 
Thanks

A:Windows 7 Code 80070057 cannot check for/install updates

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

Read other 2 answers
RELEVANCY SCORE 64.8

Hi,

I'm trying to fix a laptop at work that is failing to run windows update.

The laptop is running Windows 7 Professional x64 with SP1

The error I receive is:

Code 80073701 Windows Update encountered an unknown error.

I've attached the CBS logs as instructed.


Thanks for the help

A:Windows 7 Fails to Update error 80073701

I can't find any signs of an SFC scan in the uploaded logs? they may be in another of the CBSPersist files.
CheckSUR is clear.

The actual error your getting is related to this...

Code:
2014-11-07 06:21:09, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~zh-CN~7.6.7600.256, Update: Aux, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_zh-cn_dea8c0d6a6f4b602
2014-11-07 06:21:09, Error CSI [email protected]/11/6:19:21:09.599 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2014-11-07 06:21:18, Error CSI 00000109 (F) STATUS_SXS_ASSEMBLY_MISSING #964608# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-11-07 06:21:18, Error CSI 0000010a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #964493# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"zh-CN", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpda... Read more

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