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Touchpad settings no longer accessible after driver update via Lenovo vantage. V33015IKB

Q: Touchpad settings no longer accessible after driver update via Lenovo vantage. V33015IKB

Hi, I recently was prompted to do an optional update to the touchpad driver via Lenovo vantage. Since then the custom settings for the touchpad have reverted to the generic windows mouse settings. There used to be options to turn off taps, gestures etc. I have set the touchpad to low sensitivity for taps but it's still too sensitive when using the touchpad and it often clicks on things I don't want it to. I have uninstalled the drivers and reinstalled based on my serial number and still the same. I'd have thought this is how it is but knowing that I used to be able to turn things off like taps, then this is why I am trying to find a solution. So far haven't had much luck with support via Live chat with Lenovo or via email. Can someone help? I need taps turned off and want to be able to access those settings like just recently.

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RELEVANCY SCORE 200
Preferred Solution: Touchpad settings no longer accessible after driver update via Lenovo vantage. V33015IKB

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 98

In this first screenshot of Lenovo Vantage running under Windows 10 (64) on my X1 Yoga (1st generation), please notice where it says that I need to install Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105.  However, in the second screenshot, please notice where the Installation History shows that Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 was successfully installed already. Everytime I boot up and run Lenovo Vantage to check for updates, it tells me that I need Sierra Wireless EM7455 Software - 10 (64), version 7.47.4743.0105 so I let it install it. Everytime I install it, the installation appears to be successful and my computer reboots, but then after rebooting, Lenovo Vantage again tells me that (1) I need it, (2) I already have it. This is crazy.  In the third screenshot (looking at Windows Device Manager) I see the Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A. The fourth screenshot shows that it is disabled.  I will enable this and then retry to install the updated. I'll report back in a second posting on this thread whehter it works.  (I would leave this posting open and finish it later, but I'm afraid it woud all be lost when I reboot).   

A:ENDLESS LOOP: Lenovo Vantage Tells Me To Update a Driver That Vantage Says Is Already Up to Date.

After enabling the driver in Windows Device Manager, then again trying to update, the update was successful. After another reboot, Lenovo Vantage no longer show that this needs to be updated.  I'm no programmer, but it seems to me that the Lenovo Vantage update program ought to be able to see whether a driver is disabled and to tell the user to enable it in order to allow successful of updating of the driver. My 2Ē.

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RELEVANCY SCORE 76.8

Has anyone else's Lenovo Battery Power Conservation Mode stopped working? I have a Lenovo FLEX 5-1570 and Conservation Mode recently stopped functioning. Everything else appears to be working fine but now when I have my laptop plugged in, it charges to 100% and remains there. I've tried turning Conservation Mode off and back on. I've tried rebooting. I've tried reinstalling the BIOS and Chipset software. None of these fix the problem. The worst part is Lenovo "support". Lenovo hardware support is completely separate from Lenovo software support and they do not talk to one another. Lenovo hardware support provided no support other than suggesting trying to reinstall the BIOS and Chipset updates. (My best guess is their latest BIOS update created the problem.) Lenovo software support will not provide support for their own software, even though the laptop is under warranty, without paying extra for it! Knowing this now, I will never buy another Lenovo product.

A:Conservation Mode for Lenovo Vantage no longer working

Laura545, that topic thread appears to be slightly different than the one I'm experiencing. My Conservation Mode does not disable itself. It just no longer works even though Lenovo Vantage states it is enabled. I found this topic thread which is more like the issue I'm experiencing: https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Lenovo-Ideapad-700-conservation-mode-no... It appears as though Lenovo has been reintroducing this bug for a while now.

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RELEVANCY SCORE 76.8

I had swapped my Fn and Ctrl keys in the old Vantage software and decided I didn't like it after all.  Now there is a new version of Vantage on my laptop and that feature is gone.  Any ideas how I could swap it back?  This in on an ThinkPad X1.

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RELEVANCY SCORE 76.8

hello,I want to keep my computer battery intact because I do not move it so much and my laptop (lenovo v310 15-isk) battery is built-in .so installed lenovo vantage to enable conversation mode but i did not found power setting in hardware settings .i only found audio settings.how can i fix that problem and enable conversation mode.thanks.

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RELEVANCY SCORE 74.8

The screen brightness controls on my Yoga 2 pro just stopped working recently. I read to try using Lenovo settings or Lenovo Vantage to adjust them. But it does NOT come up in the Microsoft store, and the download links are all for Windows 10. I  have Windows 8.1 Are there any download links for Windows 8.1? What will work? I can not change brightness on screen.  

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RELEVANCY SCORE 74.8

I'm trying to revive this thread... I have a Yoga 910 and it looks like after recent updates (a combination of MS and Lenovo) My PC will revert the fn back to hot-key mode, no longer sleep while not plugged in and left idle, and ignores other settings like what to do when power get below a certain point or keeping table mode shut off (each time I open lid screen will have auto-rotated). I now have Vantage version 4.13.153.0. What's going on? The Vantage settings save for a day or so and then revert back - IOW, every day or so I need to open Vantage and reset these to what I want them to be (hella annoying), not to mention will just shut down when battery gets to a certain level.

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RELEVANCY SCORE 74.8

I have a Yoga 910 and it looks like after recent updates (a combination of MS and Lenovo) My PC will revert the fn back to hot-key mode, no longer sleep while not plugged in and left idle, and ignores other settings like what to do when power get below a certain point or keeping table mode shut off (eac time I open lid screen will have auto-rotated). What's going on?

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RELEVANCY SCORE 74.8

after i choose for the option in lenovo vantage battery to keep it between 55/60% now i can't turn it of because i can't open the lenovo vanatge settings .... any way to turn it off ? 

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RELEVANCY SCORE 74

Hi, this is a solution I thought I'd just share so others can find it, if needed. I wanted to toggle the hotkey functionality on my 920-13IKB (so function keys would work without the Fn button and the hotkeys with Fn button) but couldnīt find a way to do so. BIOS (5NCN38WW) did not provide that option and "Lenovo Settings" was not available on the PC and not as a download. Several support agents couldn't give me a solution and after I've been told this was definitely in BIOS, I was told what I wanted was just not possible. However, I eventually found out the Lenovo Settings features are now included in the "Lenovo Vantage" app which can be downloaded from the Microsoft store (possible without Microsoft ID albeit the suggestion to register does come up).  I can now toggle the hotkey functionality and the app also gives access to several other useful stuff (like checking for updates or showing the pen battery status). TL;DR: Download the app "Lenovo Vantage" from Microsoft store to toggle hotkey functionality. HTH, regards.

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RELEVANCY SCORE 74

My Camera isn't working. I cannot change the privacy setting because my Lenovo Vantage camera settings are missing. So are the drivers for my Camera. F8 doesn't do anything (just keeps showing "no camera" icon)I suspect this has to do with an update pushed on 2/13. Even before this, my camera would randomly switch back to privacy setting "on" whenever Lenovo pushed an update. SUPREMELY FRUSTRATING.

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RELEVANCY SCORE 73.2

Ten minutes ago I received a message from Lenovo that "Lenovo Settings has merged with Lenovo Vantage". I clicked to launch but nothing has happened. What do I do now please? PS In case it's relevant, just a minute or so earlier I received a message from Lenovo that there was a BIOS update. It said that I should close all files/programs and that this BIOS updare might require restarting several time. I clicked OK but nothing happened. I've created a new thread about that.  

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RELEVANCY SCORE 73.2

I am using a Lenovo v330 and no matter how many times I change the Lenovo Vantage battery setting since I want to enable Conservation mode, I can't get it to do so. It doesn't matter if I am at 50% charge or 96% charge. Please help. Thank you kindly.

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RELEVANCY SCORE 73.2

I have an X1 Extreme Gen 2 running Lenovo Vantage 20.1908.3.0.  This is the enterprise version with the higher version number than the true current version because the current version (Vantage 10.x) has still not yet implemented all features that were available before the redesign that came with 10.x, as described here.The issue is that the behavior of the Microphone Settings area under Hardware Settings > Audio/Visual is backwards, which renders the settings completely useless.  When access to the mic is NOT granted to Vantage (under Windows 10 Settings > Privacy > Microphone), then a note appears in the Microphone Settings section of Vantage indicating that it doesn't have access to the mic.  However, the various mic settings are still shown there and still selectable, although they are ineffective, as demonstrated by the fact that changing that setting in Vantage does not cause that setting to be changed in the SmartAudio 3 app.  The setting in that app always governs.  However, if access to the mic is GRANTED under the Windows 10 privacy settings, then the Microphone Settings section in Vantage completely disappears.  So at the moment the choice is between seeing a setting that doesn't actually do anything, or not seeing the setting at all.By comparison, the Camera Settings section works properly.  If Vantage has not been granted to the camera, then the Camera Settings section simply displays a note to that effect and doesn't di... Read more

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RELEVANCY SCORE 72.4

 I am on my Lenovo Vantage and I am unable to see anything under Battery Status Messages. I am currently trying to find Lenovo Vantage Battery Conservation mode and it's nowhere in sight. So are all the other options. I have tried updating all my drivers and resetting my PC. I have also tried uninstalling and reinstalling the program as well. 

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RELEVANCY SCORE 72.4

Hi everyone !First post here, and new Lenovo user I have opened the Lenovo Vantage application, and set the Functions Keys option to "hot keys" in the hardware settings, Input menu.It does work as expected, however, every time my computer goes to sleep, the setting reverts back to F1 - F12 setting.How can I save this setting to stay on Hot Keys ?I've also tried changing this in the BIOS, but when I open Corsair Icue, it also reverts back to function keys.Thank you in advance for any help the community is able to provide Cheers

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RELEVANCY SCORE 72.4

I've been trying to access the keyboard settings in BIOS and lenovo vantage so i could activate my fn key which hasn't been working ever since i bought my laptop and there i'm unable to use any of the function key features and turn on my keyboard backlight. Please help.

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RELEVANCY SCORE 72.4

My latop is the X1 Carbon 2018 with HDR wide color gamut screen.After Lenovo Vantage update, the new version of Vantage is missing some features, including the Color settings.In the latest version Lenovo Vantage , the color settings were canceled. Since my color settings have been modified  accidentally, I want to adjust it back through Lenovo Vantage and find that there are no related options. Is there any solution?PS: I have tried to download the old version of Lenovo Vantage, but I found that the old version of the settings can not find the color settings also after Lenovo Vantage update.

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RELEVANCY SCORE 70.4

I have suddently experienced YouTube audio cutting-out periodically (happens both in Chrome and Edge) and have gone "driver shopping".  I've done all the updates in Lenovo Vantage then I ran a program called "Driver Easy" which found 31 updates availabile.    Now what it found was kind of a mixed bag ranging from "Intel Xeon Host Bridge/DRAM registers" (I don't have a Xeon processor) to "ThinkPad Thunderbolt 3 Dock USB Audio" (which I do have). Now the free version of Driver Easy will only install all 31 updates, so at this point I haven't done that. Does anyone have any recommendations concerning the audio cutting-out to using 3rd party software update tools for updating drivers? Thanks, Stuart  

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RELEVANCY SCORE 70.4
RELEVANCY SCORE 70

These are not working/detecting updates for my system. They report no packages/drivers found/available for my system. However, if I go to the support site and manually browse through the drivers list, I find a few that are recommended (and newer than what I have installed) and one urgent (newer than I have installed)The urgent one is Intel ME for version 11.8.55.3510 - I have 11.8.50.3460 installedThe recommended one is Diagnostics Lite for version 4.22.0 - I have 4.20.1 installed When I run the following command, I get; c:\drivers\win\me\meinfowin.exe Intel MEInfo Version: 11.8.50.3460 Any ideas why new drivers are not being detected? This happened once before, and I manually installed the drivers. I have not manually installed these latest drivers yet. My system is Windows 10 Pro - Version 1803 - Build 17134.191BIOS - N1DET98W 2.24Vantage - 4.12.13.0System Update 5 - 5.07.0072Lenovo Service Bridge - 4.0.6.4Support Automatic Driver Update - what's provided on support.lenovo.com ThanksDoug

A:P70: Vantage/System Update 5/Automatic Driver Update not detecting drivers/updates

Vantage and Lenovo System Update both use the SU catalog.The SU catalog is updated with the new driver around 30 days after it shows up on the support page.Lenovo must quality test the driver and build .XML entries for the catalog. Thus your support page has the most current drivers.

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RELEVANCY SCORE 70

After using Lenovo System Update and updating the Elan driver to v.22.4.9.2, the touchpad settings were all gone. I saw that someone had luck on another model laptop rolling back the driver. In device manager, under "Mice and other pointing devices" find the "ELAN pointing device". Open the properties for it and choose "roll back driver". It picked v19.4.11.2. Once I restarted I now have the touchpad settings in the system tray and can turn off the "tap to select" which I hate. I am on Windows 10 Pro version 1903. I don't know if the Windows May update had anything to do with it or not. It is not on Lenovo's list of issues.

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RELEVANCY SCORE 69.6

I would like to use the automatical Update-Service from Lenovo. But always when I start to search for new Updates it stopps at 15% and says that there are no new Updates available.I tried to uninstall Vantage and use the old System Update Software... The same there.Also in the logs there are some Errors which are not providing any helpful information.Tried to reinstall "lenovo system interface foundation", "Lenovo vantage", "Lenovo System Update", "Lenovo Service Bridge",.... So maybe there is an easier solution? Using a Lenovo Thinkpad P50 20EN0006GE with Windows 10 64-Bit

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RELEVANCY SCORE 69.6

Lenovo Vantage is telling me to install an update. When I have installed the update and restarted it still tells me I have to update. I've tried reinstalling the program and the update, but nothing seems to fix it. I can't change any of the setting in Vantage because of this, so i'm stuck with 60% charge. The version it wants me to install is 1.1.17.1.

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RELEVANCY SCORE 68.8

Hi all, I'm sorry if this has been asked before but there was a TON of options in Lenovo Vantage to help out customize the audio with my machine... There was that huge update with Lenovo Vantage and it used to be a great tool, now it's garbage in my opinion to be honest. I mean it seems like the options are all gone? Especially for dolby audio output? I've noticed that the machine doesn't sound near as good as it did when it shipped. This isn't due to damage or anything like that. This all started after that ridiculous update with Lenovo Vantage.  Is there anyway to customize the Audio back to the way it was with output as well as input?? Besides seeing ads and muting the microphone.  Is there anyway to revert Lenovo Vantage??? I mean that used to be pretty much the "core" of the Machine for ThinkPads.. now it's terrible. I'm not here to rant I'm just giving feedback, as well as I'd like this fixed, because now my computer sounds terrible. All of the drivers are up to date, etc. That's how I got in this mess! 

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RELEVANCY SCORE 68.8

Whereas before no issue, for a number of days when trying to update Thinkpad T460 Lenovo Vantage returns message, "There is a problem in retreiving new Updates. Please try again later". Which I have done over a number of days at different times with same returned message.Any knowledge of what may be the problem?

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RELEVANCY SCORE 68.4

Hello, clean Windows 10 install on a ThinkPad W701. Completely up to date with windows updates. Just installed Lenovo Vantage from the Microsoft Store which prompted me to download and install the power manager driver which i did.Now when I go into Vantage and try to see the battery details I get the following error: Not sure what is wrong, installed the power manager software linked from Vantage.   Not critical but I would like to have the battery functions that the power manager enables. Any help much appreciated! Thanks! 

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RELEVANCY SCORE 68.4

I am trying to access the battery settings in Vantage. However it says that the PM driver is not installed:  But it is!  Also tried reinstalling, without success. Any ideas? Lenove X1 Yoga 3rd Gen LE20













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A:Lenovo Vantage shows that power management driver is not installed - but it is

Ok, already found the solution on my own.Lenovo Vantage only installed the PM driver, however, there is also a separate "Power Manger" download which needs to be installed manually.Confusing as always, Lenovo!

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RELEVANCY SCORE 68.4

My Lenovo Vantage app is not working after update my computer. I am using Window 10 64bit.Here is the error link I keep getting:https://imgur.com/a/sHYKYMb

A:Lenovo Vantage app not working after latest Window update.

Hi TTLL, Lenovo Vantage is the replacement of the following 3 apps:Lenovo CompanionLenovo SettingsLenovo Account Portal applicationsSeems like the problem you described was led by wrong registry value when previously upgrade from Companion to Vantage. You may try to remove all Lenovo related apps from Microsoft Store and re-install Vantage.  





"May the Force be with Lenovo"

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RELEVANCY SCORE 68.4

I purchased this used X250 (Product Number 20CMOOE5US) last week with Windows 10 Enterprise 64-bit Edition. I downloaded and installed Lenovo Vantage from Microsoft Store which is built-in in the Windows 10. The Lenovo System Update utility updated several components but failed with a BIOS update. The current BIOS version listed at the bottom of the Lenovo Vantage window is N10ET21W 0.21. I tried the stand-alone BIOS update version 1.27 downloaded from https://support.lenovo.com/us/en/downloads/ds102288, which also failed in the same way: the error message reads "OEM check failed from BIOS service. The utility process has not completed." I also noticed this weired label in the System Information for the processor: Intel(R) Core(TM) i7-5### CPU @ 2.2GHz 2.19GHz. I guess a BIOS update would correct the processor info. But then how do I get BIOS updated? Please advise.

A:X250 BIOS update failed - Lenovo Vantage

Here is the text shown in the terminal window while Lenovo Vantage's System Update was installing BIOS update: SCT Flash Utility for Lenovofor Windows V1.0.3.9Copyright (c) 2011-2017 Phoenix Technologies Ltd.Copyright (c) 2011-2017 Lenovo Group Limited.SecureFlash BIOS detected.Read BIOS image from file.Initialize Flash module.Read current BIOS. This terminal window flashed 3-4 times and then disappeared with the "OEM" error message described in the original post.  

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RELEVANCY SCORE 68.4

Hello,I have a Lenovo Thinkpad W540 which is out of warranty.  While using the Lenovo System Update utility to update the BIOS, the BIOS update failed, and now my W540 will no longer boot.  Is there a way to restore the BIOS without replacing the system board? Is there a place where can I download the BIOS file (not only the upgrade utility)? Thank you!

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RELEVANCY SCORE 68.4

Hi, System Update 5 popped up this AM and wanted to search for updates. I allowed it and none were found. No problem there, my question is, hasn't Vantage replaced System Update? In other words, is SU5 needed on my P1? TIA!





P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 ProT450s & X201t & M93p, too

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RELEVANCY SCORE 68

Several attempts to update BIOS, using Lenovo Vantage, failed. Current BIOS Version 6SCN30WW, update to Version 6SCN31WW failed. No cause reported by Lenovo Vantage. Updating various drivers, also via Lenovo Vantage, worked fine.

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RELEVANCY SCORE 67.6

I can't seem to get the System Interface Driver loaded, always get a failed-network error. Any help appreciated

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RELEVANCY SCORE 67.6

My keyboard backlight doesn't go on and off automatically anymore depending on how light or how dark it is.  I have discovered this happens since i "upgraded" Lenove Settings to Lenove Vantage. I never gave it much thought because it worked always. Now that it is somehow gone i am experiencing how highly inconvenient this is in my work flow.  There isn't even an option anymore in Lenovo Vantage to enable automatic backlight... Why? I have never heard of 'upgrades' that actually demote an important every day function, and add an inconvenient annoyance.   Please tell me i am missing something, otherwise there is no excuse for this horrible 'upgrade'. Thanks.

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RELEVANCY SCORE 67.6

I attempted to install the new Y520 BIOS release in hopes of addressing recurrent wake-from-sleep issues. The "System Update" function in Lenovo Vantage shows "BIOS update - 10 [64] V.4KCN41WW" but will not install it. The resulting message is "Failed installed on 1/25/2018 at 6:40 PM".

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RELEVANCY SCORE 67.6

Not sure if I'm using the right term but while either of these programs are checking for updates, cursor focus is contanstly being pulled to either the app itself or the numerous background processes it seems to be opening. Seems minor but this means you literally can't multitask or do anything requiring typing while checking for updates, because your cursor is constantly being moved out of whatever you're trying to do.  This is especially a problem because of how long the scans take to run.Few addl questions: - Are these two apps doing the same thing, and if so, why are there two of them?  Just noticed the 'System Update' one today, Vantage I have had since purchase - Why are there numerous 'Setup' popups being generated in the background while these programs scan? (see photo attached). If you Alt-Tab during the process, you can see many exe / software shell things opening and closing (is this what pulls focus away?).  - Is there anyway to fix these programs so they run truly in the background?  Can't imagine it's a big ask to clean these up a bit. Thanks!





ThinkPad X1 Carbon 6th 20KHCTO1WW w/ Intel(R) Core(TM) i7-8550U

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RELEVANCY SCORE 66.8

Dear Sir or Madam I am not a native speaker. My brand new P52 4k needs to reboot three time at each power-off start, befor it goes to login screen.I updated intel ME 12.0 Firmware to 12.0.22.1310 via lenovo vatange. And it said that the update was successfull.Befor this update, the computer had never met this kind problem. I tried to install 12.0 Firmware manualy, but failed ever time.  It's there any way to solve this problem. I've to go to lenove local service center? I hope you can help me , any useful reply will be highly appreciate. Thanks in advance. 

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RELEVANCY SCORE 66.8

On the X1 Extreme with the latest 1.17 Bios you can set it to run in Discrete graphics only mode instead of hybrid with the Intel. (You technically could prior to this bios, but it had issues that could brick the unit). Problem is if you do a frwsh install, Vantage will always show the same "Nvidia And Intel Drivers" package as available, if I had to guess because there is no Intel and it checks for that. The driver says "Installed Version:Not Available" which makes me thing there is a detection issue. The first install works fine, but it will always show up as an avalible update untill you hide it. Installing it again and again does nothing. And you can then open the Geforce experience software and it will then update to the true latest version, but Vantage will still show it as available after and if I had to guess would break something if it installed over a newer version. On a test fresh install, changing it to Hybrid and installing then changing back seems to work, but if you start out as discrete, it always shows that already installed update untill you ignore it (so this likley wouldnt of shown up in their testing as their systems were likley hybrid origonally).  Just a heads up to anyone and hopfully someone who can address this sees it. Also if anyone knows a better place to just simply report bugs like this in a way where it can actually get past level 1 tech support and submitted to someone who can address these issues id love to know it.

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RELEVANCY SCORE 66.8

Attempting to update my Intel SSD (SSDSCKKF256H6L) from firmware version LBFL10P to firware version LBFL16P.  Failure is with the Lenovo Storage Device Firmware Update Utility 1.10.  Failed many times.  Attached image is the error message.Help please!

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RELEVANCY SCORE 66.8

The vantage app is suggesting the above noted update and cautions that if Intel Active Management technology, Intel Small Business Technology, or Intel Standard Manageability are being used they should be unprovisioned.  I actually cannot recall if I fed these beasts or not. ie I do not know how to determine whether these worthy technologies/programs are being used! The provided link to the unprovisioning tool is not helpfull.  I am fully aware that I understand enough about the workings of a PC to get in huge trouble. Any suggestions as to how to determine whether I need to unprovision. (an actually frightening word) or whether I need this update?

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