Over 1 million tech questions and answers.

20DB lenovo 11e Chromebook Not Booting/ Repair mod...

Q: 20DB lenovo 11e Chromebook Not Booting/ Repair mod...

Hello, I am a computer technician at Patterson Joint Unified, and we have some 3000+ chromebook devices deployed for our 1:web . Recently students have been bring me devices that fail to boot, i can enter powerwash but after that completes it goes to a black screen, i have tried repairs via recovery usb but all it does is load no matter the length of time. im suspecting the ssd/ flash memory is bad on these devices which is causing the no boot. is there anyway to test for sure, i have had about 8 of these within a short time period. any help is greatly apreciated thank you, and happy holidays

Read other answers
RELEVANCY SCORE 200
Preferred Solution: 20DB lenovo 11e Chromebook Not Booting/ Repair mod...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 76.8

Upon starting up, my chromebook has a white screen. A small black box is in the upper left hand corner. The chrome logo does not appear. Restarting the chromebook has no effect on it. What should I do?

Read other answers
RELEVANCY SCORE 74.4

Hello, I had installed Windows 10 on my Yoga 11e Chromebook Laptop. Yet doing that, there aren't any windows drivers except for some hardware on this laptop compatible with Windows 10, if anyone can help me out with finding a sound, trackpad, and touchscreen driver for this laptop, I would highly appreciate it!

Read other answers
RELEVANCY SCORE 53.2

Last week, I purchased a refurbished Lenovo ThinkPad 11e Yoga Chromebook.  When I received it, it was sealed in the original packaging with a sticker indicating that it had been refurbished at a Lenovo facility.  When I turned it on, I got stuck at the Enterprise Enrollment screen.  It seems that it was registered to the domain of the original owner and would not let anyone login without credentials for that domain.  The trackpad was also non-responsive, but I figured once I logged in, I could toggle the trackpad settings and get it working. There was a link to contact Google for help with this, so I followed those instructions.  Google said that they could not help me, and that I'd need to contact the original owner to have them de-register the device.  Since I had no connection to the original owner, I contacted the seller who apologized and told me that, since the device had a full warranty, Lenovo should be able to fix the issue. So, I contacted Lenovo for help on Sunday.  The Tech Support Agent that I spoke to first tried to tell me to return the device and get something that ran Windows since Chrome OS and Android are inferior(!).  Anyway, once I assured him that I did indeed want a Chromebook and knew all about Chrome OS, he told me that I could send it in for repair, and that all they'd need to do was wipe the system and re-install the OS with a consumer image instead of the enterprise image that was on the m... Read more

A:EasyServ Repair Problems 11e Yoga Chromebook

Just wanted to update this.  I spoke to one of the managers (i think) in the Depot who took responsibility for the repair of my new Chromebook.  Long story short, it's been repaired, I received it back today, and it's working.

Read other 3 answers
RELEVANCY SCORE 52

Gidday,I have a 11e 3rdgen chromebook (20GD-0004AU)The system will not power on, POST or light the screen (on battery or AC charger). Holding the  power button down for 8 seconds does nothing.The AC charging light to the right of the charging port does not light when the charging plug is inserted (off known good power sockets, the mains cable is correctly seated in the model ADLX45NCC3A brick)The System Status Indicators on both the outer lid and palm rest remain off and do not flash to indicate charging, sleep or boot-in-progress.Ordinarily, I'd suspect a charging socket fault or battery,dud brick or cable or even mainboard but this is the weird thing: The Wireless Status Indicator on the leading edge of the outer lid blinks once a minute, on or off AC        2. putting my ear to the palm rest, I                  can hear a 5s extremely faint                          electronic leak/squeak every 15s on              or off AC Possibly the battery lead isn't correctly seated, but I didn't want to pop the back cover until checking around and also getting a known good brick, mains cable and charging cable plugged in to isolate the fault from the power cabling respect. Could it be a sleep/hibernation/lid closed SNAFU? What hard reset options do I have?

Read other answers
RELEVANCY SCORE 51.6

Created it with no problems, apparently at least. My BIOS is set to boot from CD drive...so why won't my machine boot from the system repair disk? There were no errors when disk was created. My machine just boots to windows.

Anyone else experience this with Win 7 Professional?

Any tips?

A:System Repair Disk not booting into repair options

You can also access the Repair console by booting into the Installer, or using f8 at bootup if you have the 100mb boot/repair partition installed along with Win7.

Read other 9 answers
RELEVANCY SCORE 50.8

Hello,
My work laptop is a lenevo chromebook, very basic machine. However I keep experiencing a problem with the WIFI. It connects perfectly to some WIFIs but for my home WiFi it says : error ?bad password?. I have put the password in a million times and it still says the same thing. I?ve even reset it!

If anyone has any ideas. Please help!
Thanks;
 

Read other answers
RELEVANCY SCORE 50.8

Hello, I have a Lenovo 11e chromebook.I am trying to figure out the Auto Update Expiration for it.  Normally, I can get this from https://support.google.com/chrome/a/answer/6220366?hl=enIf you look through there, you can see there are a few mentions of Lenovo 11e with different date based on it's generation.  How can I figure out its generation?Lenovo.com's warranty lookup says its model number is 20DU0003US and its warranty expired 2015-09-04.  I have not been able to use that infromation to look this up.  I have been looking at listings on Lenovo's site and Amazon for the various 11e's trying to compare them to what my model has: "Intel Celeron N2930 processor (1.83GHz)
4.0GB RAM
Google Chrome
11.6in 1366x768
Integrated HD Graphics
Bluetooth 4.0
Intel Dual Band Wireless-AC 7260 2X2 AC
4 Cell Lithium-Ion" I have not been able to find matches for any generation.  It seems sorta close to 1st gen, but it is not the same.Any help would be appricated.  Thank you.

Read other answers
RELEVANCY SCORE 50.4

Hi there, I have a couple N22 Chromebook devices where it says that the Camera is not detected and to check the connection.  I have tried power washing, resetting settings and also looked at the connection and it seems to be connected.  I know I sent a couple in last year for this same issue, but now they are of warranty, so I am wondering if anyone else can help me out with this.  Thanks in advance.  

Read other answers
RELEVANCY SCORE 50.4

An Ebay buyer kept the Lenovo Chromebook Shipment Box, if you have an extra, I would like to purchase one.

Read other answers
RELEVANCY SCORE 50.4

Hi, I just purchased my Lenovo N22-20 Chromebook from Amazon. However, I am having problems getting into Recovery Mode using the instructions published here https://support.google.com/chromebook/answer/1080595?hl=en-GB&source=genius-rts. When I press and hold esc + refresh, then press the power button (for about half a second)- it immediately shutsdown my chromebook, it doesn't go into recovery mode. I tried this sequence with the chromebook off and it does nothing. I tried the sequence before and after logging in too.  I also tried esc + refresh on it's own as some posts suggested just those two keys. Has anyone else had this problem? Is there a different set of keystrokes that need to be used with a Lenovo N22-20? Any help would be appreciated. Thanks

Read other answers
RELEVANCY SCORE 50.4

about the lenovo N20 Chromebook : Is in this model a SIM-card device in place? If so, how do I install it? If not, what is ment by Lenovo mentioning: optional 3G-connectivity?

Read other answers
RELEVANCY SCORE 50.4

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

Read other answers
RELEVANCY SCORE 50.4

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

Read other answers
RELEVANCY SCORE 50.4

Has any one out in ChromebookLand been able to use the acclaimed system to show picture full screen from sets of jpg files? Due to the puny memory capacity, and difficult to work with external SD card slot, I tried to connect a Sandisk Media drive. The Media drive connects very well, but the display operations of pictures is just not professional.  The keystrokes are quasi not functional or not present.  When giving the show, I need to waste time explaing the customer what to do, and the 'slides' are not full screen, but small.  The colors ARE GREAT, but that is about it. As an aisde, any one ever wonder why the letters are in lower case????  My 5 year old asked me. 

Read other answers
RELEVANCY SCORE 49.6

I haven't used my chromebook for about 3 days. It was probably completely dead. I went to turn it on and the screen was white. I hit the power button and it shut off. When I tried to turn it back on, nothing. I plugged it in and the orange charging light came on. Still nothing. Let it charge overnight until the green fully charged light came on. Nothing. I've tried holding the refresh and power buttons as well as the esc, refresh, and power buttons. I've tried unplugging it and holding the power button down and then plugging it back in. Still nothing. There is no external battery. Any suggestions? Thanks! 

Read other answers
RELEVANCY SCORE 49.6

Mousepad on new Lenovo e300 Chromebook not working when I`m doing the setup. I have done 20 setups on new Lenovo e300, and on 3 of them the mousepad isn`t working. Someone who knows what the problem is?

Read other answers
RELEVANCY SCORE 49.6

Hello,I tried to make my chromebook into a Linux machine - but I fear that will not happen. I went through the entire process of removing the keyboard etc, and finally moved the switch. However, upon pressing the power button......nothing. Nothing with just the battery, nothing with just AC power, nothing at all. Can anyone point me in the right direction? is there something I missed? Or is this perfectly good laptop just dead weight now?Thanks.

Read other answers
RELEVANCY SCORE 49.6

My grandson got ahold of my Chromebook 100S lenovo. He removed some keys and I have no idea what else he did because it will not turn on or charge. what do i do?
 

Read other answers
RELEVANCY SCORE 49.6

Umm... Hello? Is this thing on? Okay, here it goes. I wanted to share my experiences so far with my new Lenovo C330 Chromebook. Let me start off first by saying, this is my first Chromebook. Previously, I had been using 64-bit Intel Core laptops that I ended up wiping Windows off of and installing some flavor of Linux or another. I am a one-click, out-of-the-box type of user, so distros such as Ubuntu and EndlessOS did me just right. As for the Lenovo Chromebook C330, I love it. Although the touch screen display isn't as sensitive as other touch screen displays I've used (it doesn't take too kindly to a capacitative stylus, the ones with the rubber nib, unless you press hard which means I guess I will just be using my finger after all *sigh*), and the SD card sticks way too far out of the slot, I can get used to these things.

Read other answers
RELEVANCY SCORE 49.6

I have been trying on and off to have my laptop - running Android - "MIRROR" onto my TV -- can anyone help PLEASE --

Read other answers
RELEVANCY SCORE 49.6

I was using my charged Lenovo Yoga 11e Chromebook when the screen went dark and the power button is now continuously blinking, I have tried holding down the power button (which normally would turn it off) however this has not worked. Is there anything I can do to fix this? 

Read other answers
RELEVANCY SCORE 49.6

The Chromebook first threw an error for OS being corrupted or non existent. I created a recovery USB and when attempting to run a recovery the machine died. Absolute no sign of life.

Read other answers
RELEVANCY SCORE 49.6

Just something that we as a schoolboard found out about these devices, is that they use a magnet to sense when the lid is closed.  This issue that this causes is that if you have the devices stacked on top of each other that the magnet from the device below will stop the top one from turning on.  Some of our techs had them stacked while they were trying to enroll a large number of devices.  This is just an FYI.

Read other answers
RELEVANCY SCORE 49.6

Mousepad on new Lenovo e300 Chromebook not working when I`m doing the setup. I have done 20 setups on new Lenovo e300, and on 3 of them the mousepad isn`t working. Someone who knows what the problem is?

Read other answers
RELEVANCY SCORE 49.2

I have Lenovo n21 chromebook. But I don't have access to my touchpad settings after an upgrade it's OS. I was wondering if anyone else has this problem? I can't revert back to it's original OS. I know it is nothing to do with the touchpad at all. But there is no touchpad option from the settings. Does anyone have a driver for my chromebook touchpad? I also asked support and they said they don't have it. That's why I'm reaching out to the ommunity for a driver.

Read other answers
RELEVANCY SCORE 48.8

My daughter's Chromebook has a dark screen.  It's like the lamp has been disconnected.  The machine is booting.  We have tried holding the power and restart key, to do a reset.  Still dark. I have held the power key down for two minutes.  Still dark. I have tried hitting the alt + brighten and darken keys.  Nothing. Hopefully they will honor the warranty or Walmart will take it back.   We've had it for about a month and it is still in warranty, according to the website.

Read other answers
RELEVANCY SCORE 47.6

hey, just fixed my audio, and plugged my mic in. Whenever I try to record / chat to a friend online, they find my mic very quiet.

I know this mic accepts the +20DB option in vista, so why not xp?

I can check the box, yet when I open it up again it is not selected?

Thanks in advance
 

A:+20DB Option doesn't work?

Ok, first things first... What are your system specs? What is your audio type, on board or sound card?
 

Read other 2 answers
RELEVANCY SCORE 47.6

I've searched for a solution to this and so far I haven't gotten anywhere.

The problem is quite simple, really. I need to have the mic boost on when I use it. It keeps turning off by itself and I cannot figure out why. I left that control window open with the option checked so I could maybe find out what was happening when it turned off, and after a while it just turned off and I hadn't done or changed anything else at that moment. I was using the microphone, but it had been on for a while already.

I thought it was Skype, so I went into Skype options and UNchecked the option to let skype control my audio devices. I read online somewhere that updating to the latest drivers (I have an Audigy 2 ZS) from Creative would fix the problem, so I updated them. So far nothing has worked (obviously, or else I wouldn't be posting about it). I've also searched the Creative audio settings and haven't found anything relevant.

I hope someone can help me. It's quite a nuisance. The worst part is that I don't know when it happens. I'll be talking on Skype or streaming live on JTV, and after a while I'll notice that people are having a hard time understanding me... then I go check the mic boost and, sure enough, it's off again.

I'm running Windows XP Pro.

A:Microphone +20dB Boost keeps turning OFF by itself

Related LinksLouis

Read other 4 answers
RELEVANCY SCORE 47.6

I've got an old soundblaster live 5.1 ( NO I will not get rid of it ) and the sound quality is terrible. I installed it through windows update recently. I tried all the sound formats in options and couldn't hear any difference. Kx drivers did wonders for this card in XP but right now they don't work too well with Vista's new mixer ( thats pretty important to me, need to do recording etc ), but atleast I made sure the hardware is fine (sounds great with kx drivers). Has anyone heard of this or found a solution to it?
 

Read other answers
RELEVANCY SCORE 47.2

Perhaps it's irrelevant, but I just wanted to mention that I had previously been posting for help at bleepingcomputer.com, but today when I went over my history of posted topics, I realized that absolutely none of my issues were solved by anybody there, so I'm going to start bringing my problems to TSF to see if I can get help here.

Here's the text quoted from my original post:


Quote:




I've searched for a solution to this and so far I haven't gotten anywhere.

The problem is quite simple, really. I need to have the mic boost on when I use it. It keeps turning off by itself and I cannot figure out why. I left that control window open with the option checked so I could maybe find out what was happening when it turned off, and after a while it just turned off and I hadn't done or changed anything else at that moment. I was using the microphone, but it had been on for a while already.

I thought it was Skype, so I went into Skype options and UNchecked the option to let skype control my audio devices. I read online somewhere that updating to the latest drivers (I have an Audigy 2 ZS) from Creative would fix the problem, so I updated them. So far nothing has worked (obviously, or else I wouldn't be posting about it). I've also searched the Creative audio settings and haven't found anything relevant.

I hope someone can help me. It's quite a nuisance. The worst part is that I don't know when it happens. I'll be talking on Skype or streaming live on ... Read more

A:[SOLVED] Microphone +20dB Boost keeps turning OFF

This thread can be deleted my a mod/admin. This is no longer an issue.

Read other 4 answers
RELEVANCY SCORE 46.4

My Y50-70 Touch has been sitting in my drawer for over a month now since i only use it for school. I start school tomorrow so i decided to start it up and charge it but it gets stuck on the loading screen with the spinning circle after the lenovo logo pops up. Its been on the booting screen for over 3 hours and wont turn on. Help please!

A:Lenovo Y50-70 Touch stuck on lenovo booting screen

Ive tried resetting the pc, start up repair, system restore and none of them are working. i get errors

Read other 1 answers
RELEVANCY SCORE 46.4

HP Windows XP Media Center PC m470n
Asus MB
Intel P4 3Ghz
2G PC3200
ATI Radeon 9200
Creative Audigy 2 ZS Sound Card
2 hard drives

I have a Creative Audigy 2 ZS card, which has been working for several years. I have two drives on my system - an older one which I copied last year over to a newer 1 TB drive and now boot into the 1 TB drive.

Both drives contain this Mic Boost issue, because it began before the swap, ie., when you check the boost box and close the window, then open it again, it reveals that it never stays checked. I have googled everywhere to find a solution, to no avail. I have two games on which I use the microphone with boost applied. One game looks at this setting, sees it is unchecked, and so unchecks it's own setting for the mic, but if I set the game boost it will stay until the end of the game. In otherwords, the card IS capable of a +20db mic boost. The other game is set to boost and does not seem to care what is going on with the Windows mixer settings as it remains on when checked, even after closing and reopening the game.

Now, last week, I decided to work on the problem again. I've googled. I've tried a ton of things including drivers and it doesn't fix it.

During this phase of repair efforts last week I decided to try disabling the Audigy card driver and try the Realtek built-in chipset and a few other things. When I did that, suddenly my whole Audio tab under "Sounds and Audio Devices Properties" was grey'ed ou... Read more

A:1 Microphone +20dB Boost keeps getting unchecked in Mixer/Mic Advanced

Read other 7 answers
RELEVANCY SCORE 46

Yeah I am at my wits end trying to figure this issue out. I have had the Creative Audigy 2 sound card for 6 years. The original driver the settings would stay the same and never uncheck itself. The last few driver updates have caused this issue.The 1 Microphone +20dB Boost keeps getting unchecked in Windows Play Control. I mean I can go in under Advanced tab and check the box. Then close the box and go back to it and it is now unchecked. It never stays checked. For that matter I can't even get the Microphone mute box to stay checked under Windows Playback. I have read where the Cthelper.exe loading at startup might cause this and has been known to reset the speakers back to 2.1 and may do the same to the mic boost. Well I stopped that from loading and rebooted my computer. Tried to check the Mic Boost and it still unchecks itself. This is a rather annoying issue. I have to manually check it everytime I wanna talk on the mic. Which is daily. Anyone know how to get the mic boost and the Microphone mute box to stay checked? Thanks.
 

A:1 Microphone +20dB Boost keeps getting unchecked in Windows Play Control

bump
 

Read other 2 answers
RELEVANCY SCORE 45.6

I have a Lenovo y50-70, which I had for about 1-2 years until my screen started to flicker, so I sent it to Lenovo for reparation. Then when I got it back, it was new and the screen was fixed... until year later.  My screen started to flicker AGAIN, but this time it was on a specific angle when you open/close screen. It was worse than before, because sometimes it goes into black screen, and you can't see anything unless you have placed it in the correct angle. Since my warranty expired, I decided to open up the screen using YouTube videos and pictures. I then realized there was a certain part where the screen wire doesn't look the same as mine.  It was because the screen wire was under the screw, which pressured the wire to flicker whenever the screen moves up or down...  WrongRight As you can see, on the right side, the screen is NOT under the screw. However, the left side (screen wire) is placed under the screw, which I found out was not the right way to place it.  I found a picture online where the wire is placed a bit over, so the screw could not pressure the wire making the flickering and black screen. Correct screen wire placement:Screen wire I thought a repair would fix a laptop and thereby extend its lifetime somewhat, but ironically it did the opposite. It's a matter of time I will get a black screen...  I don't know if this is on purpose or not, but I read so many of these "lenovo y50-70 screen flic... Read more

A:Lenovo y50-70 screen flickering after a repair by Lenovo

 ???? What does it mean 

Read other 1 answers
RELEVANCY SCORE 45.2

My relative has x64 windows 7 ultimate and for some reason it boots up and says starting windows and then a blue screen pops up for a milasecond and you cant read any error codes and will keep restarting and restarting. I have a windows 7 x32 ultimate and anyways will i be able to repair windows with a x32 windows cd?

A:x64 Booting repair

Welcome!

Read this excellent tutorial on doing a startup repair: Startup Repair

If you have any questions, don't hesitate to ask.

~JK

Read other 3 answers
RELEVANCY SCORE 44.8

My friends computer is a Dell (Pentium 4?) running on Win XP. The case says Dimension 4500 and I am not able to open up the case. Anyway, suddenly without any reason it boots up to the windows screen for several minutes then goes black. Its got power with lights and fans working.

Since there are no beeps, I am assuming it passed the POST.

The initial boot screen (BIOS?) does show. If I select last known config option the same thing. If I select safe mode it goes to a black screen with safe mode on the corners of the screen.

I booted from the CD and did a repair install from the CD. At one point I actually got a DOS c: prompt and did a chkdsk. It booted up to windows with only a few programs showing and no start menu. I tried to go to device manager or Norton utilities, and the programs did not work.

I am now back to the same situation. The computer will not boot up even after another repair install of windows from the CD. I think in my frustration I even did a complete new install of windows. I have never been able to get back to a DOS c: prompt.

I thought about removing several items from the motherboard to see if something is shorting it out, however I first have to get some special tools or something in order to take the case apart, since it is a Dell.
 

Read other answers