Over 1 million tech questions and answers.

Locating OEM Window 7 product key on Dell Studio 1558?

Q: Locating OEM Window 7 product key on Dell Studio 1558?

I'm having trouble finding the windows 7 product key on Dell Studio 1558 laptop. I'm trying to format my drive by reinstall windows. I did install the Windows 7 that is not from OEM and now I'm planning to sell this laptop without giving away my Window 7 Installer product key, so I'm planning to reinstall windows 7 by OEM windows 7. Is it possible? Or did I just replace the Window 7 product key? Can someone help me in this case
Thank you,

Preferred Solution: Locating OEM Window 7 product key on Dell Studio 1558?

I recommend downloading and running DRP. It's a recovery tool that has been proven to recover files that most other programs have no luck with. I've even recovered files from freshly formatted or partitioned drives.

You can download it direct from this link http://goo.gl/v51TwD. (This link will automatically start a download of DRP that you can save to your computer.)

A: Locating OEM Window 7 product key on Dell Studio 1558?

Depends on who the buyer is, their technical expertise and how you format the hard drive...
If you don't select format during the Windows setup there will be a Windows.old folder and the buyer can get all your old files from it.
If you just use the Windows format, the buyer can install recovery software which can get by the Windows format. It'll take a little work but it can be done.
The customer can obtain the product key if they install Belarc Advisor but that should be only for the current version of Windows installed, a determined user might be able to get the old key if you don't format and there is a Windows.old format. The old OS can be restored from the Windows.old folder for instance and BSelarc Advisor can then be used.
Your best bet is to use DBAN and completely wipe the hard drive. Only an expert in data recovery would be able to recover any data from the hard drive, it would probably be costly, time consuming and a pretty difficult job if DBAN is used. - I don't think many people would dedicate the time and resources to recover your data as statistically from a home consumer DBAN wiped system the probability of finding anything of any use to justify the time spent is probably low. For the not so through Windows format, maybe some "baddies" would have a quick look at it to see if they could find anything useful. However it is probably likely to go to a user who just wants to use the laptop. Again see the wiki for instructions on using DBAN.

Read other 8 answers

Hey everyone,

So I run a Dell studio 1558. About a month ago I got a virus which corrupted my computer pretty bad, which eventually turned into the computer to stop booting up the operating system. I tried making a repair disc on another computer, but that made matters worse as well as that the recovery partition is corrupt/not working! Meaning I can't find the option to revert to factory settings. Then I called Dell to send me recovery disks (which when I received was a windows reinstallation cd and a drivers cd), and I tried doing that, but they didn't give me any instructions at all and refuse to help me without paying them $120 or some absurd amount since I am out of warranty.

So now I'm stuck in a serious issue I don't know how to fix. I tried using the reinstallation CD that Dell sent to wipe the main drive completely, but it gives me some weird option to load from one of two Windows 7 operating systems. It also shows me this weird BIOS utility screen every time I log on, which hasn't shown before when my computer was functioning properly. (I have included pictures to show what I'm talking about)

I really need some help here. I'm not sure what to do at all in this case! If anyone can tell me how I can fix my recovery partition or make it so my computer functions properly again, I would be very grateful


A:OS issue with Dell Studio 1558

Read other 10 answers

Recently I have been getting the annoying blue screen and crashes on my one month old Dell Studio 15.

Attached are the minidumps from windows. I have ran whocrashed and it has not identified the issue, other that it points to a driver.

I have not upgraded any drivers since getting the laptop new from dell, a little more than a month ago. I contacted their support and they were absolutely useless.

But I did run their diagnostics immediately after the last crash and it came through clean. I ran the memory diagnostic 5 times, and the complete system diagnostic once, including the extended drive test. All were clean and the tests overall ran for 3.5-4 hours.

I even ran the driver verifier yesterday and it did not detect anything. Since I do not know what do do with it, I turned it off for now.

Any help is greatly appreciated. Thanks everyone

A:BSOD on Dell Studio 15 1558

All three of your .dmp files are reporting the same cause... ntkrnlmp.exe.. As this is a core system file, we know that this is not the problem... Make sure that you have driver verifier enabled... this wlll stress the drivers, and should result in a BSOD... NOTE: It may take up to 36 hours to do, so be patient.. upload the new .dmp files when you get them...

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffffffffffd0, 2, 1, fffff80002c7c2b0}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner

Read other 9 answers

Hi all,
I received my laptop two days ago and for two days i got a weird, glitchy BSOD. I tried updating the graphics card drivers and BIOS yesterday but today, unfortunately, it happened again, the same weird glitch looking blue page and then a restart.
Attached are the two minidumps. Hope any of you can help me.

A:Dell Studio 1558 - BSOD once per day

The dmp(s) point to ntkrpamp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. Enable driver verifier using the following procedure..

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).


* *
* Bugcheck Analysis ... Read more

Read other 7 answers

I have a Dell Studio 1558 that will not boot.
When plugged in to the adapter, with our without battery, the white light on the laptop by the power port lights up for a second and then turns off. The adapter led is blue, and stays blue if unplugged. 
When I press the power button (with/without battery, with adapter), the light on the power button turns on for a second, and the fan starts. If I hold the button for a second the fan starts and I can hear a click that sounds like the start of a boot but both stop after less than a second.
I've tried removing the adapter and battery and holding the power button for 30seconds (and one minute), and re-doing the boot steps again with and without battery.
I opened the back and re-seated the memory, put the battery back in, and plugged in the adapter, and pushed the power button. No power button light and fan doesn't turn on, but the adapter port light now blinks orange/white for a few seconds before it goes off again.
Took battery back off, and pressed power button. adapter port light blinks white for a second or two, then it turns off again. Still no power button light, still no fan...
So worse than before? Are there additional things I can try?

Read other answers


I am getting BSOD on my dell Studio 1558, I used to get this very frequently before upgrading graphics driver. After the upgrade the frequency reduced a lot. Yesterday it crashed again with BSOD, I followed instructions in post: http://www.sevenforums.com/crashes-d...e-per-day.html and traced the problem to Rapport software. Uninstalled it.. and it was fine for some time. today, Again it crashed...

This time again i enabled verifier, and waited till it crashed. Attaching the dump with verifier on. Some help to analyze this is much appreciated.

Is Windows 7 . . .
- x64 ?
- re installed using DVD provided by dell
- an OEM version

- What is the age of system (hardware)? 171 days
- What is the age of OS installation : around 3 months

Also, a thing to note is laptop heats a lot in touch pad area and bottom. CPU temperatures are around 56-78 C.

Please help.

s hegde

A:BSOD on Dell Studio 1558

It crashed again when I was writing this post.. please someone help me.. I am going mad..

Read other 7 answers

Ok, I JUST got my computer back a month ago from a faulty hard drive and for them to fix the BSOD... I still have the BSOD and I am about to throw this laptop through the window. The error code is BUGCODE_USB_DRIVER. I don't have anything plugged into the USB. Can someone please help, as this is starting to affect my work.

A:Dell Studio 1558 BSOD - HELP!

FWIW: The functionality of the USB drivers...has nothing to do with whether they can be a problem.They are installed natively as a part of the Windows install...any file which is installed on a running system...can develop a problem via file damage.Did you try the Dell support webpage for your system?Google ResultsI would just uninstall the USB controllers via Device Manager...then reboot the system.Louis

Read other 1 answers


I need help. I was given a Dell Studio 1558 laptop, it has a slot drive for CD/DVD's and it does not work, so I cant install an OS on it. It gives an error message at the black screen...PXE error, Operating system not found.. I bought a new HD and still get the same error.
Please help me.. I need this laptop to be working for my job.

A:Help with Dell Studio 1558 laptop

you could always pickup an external USB CD/DVD drive, and install the OS using that. Or depending on what OS you are using you may be able to download it online, and install from a USB flash drive

Read other 3 answers

I recently found a Dell Studio 1558 running Windows 7 Home Premium in the trash, and it works fine. I would like to do a full system reset to restore the laptop to factory condition. How can this be done? I have already tried pressing F8 on the startup screen, but all it would do is stop the loading bar. Then I tried leaving it for a while, and after 20 minutes it had done nothing. Many retries later I am still where I started.

Just a note, the computer keeps telling me that I need to get "genuine Windows Software" and other similar messages.

A:Resetting my Dell Studio 1558

Windows is not properly activated on this computer. You will need to get a retail copy of Windows 7 that can be properly activated, and do a clean Windows install. Go to Dell's support website to get the Windows 7 drivers. If you can see a Windows activation key sticker on the case, you might be able to use this site:

Read other 1 answers

Is it possible to change from an i3 350M to the i7 740QM
I bought an i7 740QM to see if it would work but after installing it, the laptop would not load, the backlight on the keyboard came on and the hard drive spun, but no signs of life on the screen and when i pressed the power button the laptop turned straight back off.
I checked the web and the i7 740QM did come in 1558's and from what i can see the is only one motherboard for the 1558. Am I wrong?
Or is it the BIOS which is stopping it?

When I put the i3 back into the laptop the computer booted no problem.
Thanks in advance 

A:Upgrading from i3 to i7 in a Dell Studio 1558

I know this is an old topic, but I've just done what you're asking about. I have a 1558 with the A12 bios that was an I3 and upgraded it to an I7. The important thing to know here is that the Dual Core I(x) processors for this model have a built in graphics chip on the CPU. The Quad Core processors do not. You cannot upgrade the Dual Core motherboard with a Quad Core CPU. You end up with no graphics processor and no boot.

My machine had the I3-330m 2.13GHZ CPU. The appropriate upgrade for me was the Intel i7 640M 2.8GHz 4MB QS ES Q4C9 which I purchased and installed. It is a significant performance upgrade because you're upgrading both the CPU and the GPU at the same time. There was only a 1 degree Celsius increase in heat with the new CPU and my machine is running just fine.

Disassembling and reassembling your 1556/57/58 to replace your CPU is easy with the following youtube video:
Questions or problems? send me a tweet at @brellyn21

Read other 4 answers

Dell Studio 1558 Laptop
Windows 7 Home Premium SP1
4GB of RAM
200GB free disk space (500GB drive)

Had a few BSODs the last few days. The only one I caught was a BAD_POOL_CALL, while the others were realized by opening the laptop out of sleep/hibernate and instead of resuming Windows, I get the dreadful full reboot with "Windows did not shut down normally".

Attached is all the crash info, etc...

Thanks for all your help in advance!

A:BSOD On Dell Studio 1558 Laptop

Quote: Originally Posted by wxforecaster

Dell Studio 1558 Laptop
Windows 7 Home Premium SP1
4GB of RAM
200GB free disk space (500GB drive)

Had a few BSODs the last few days. The only one I caught was a BAD_POOL_CALL, while the others were realized by opening the laptop out of sleep/hibernate and instead of resuming Windows, I get the dreadful full reboot with "Windows did not shut down normally".

Attached is all the crash info, etc...

Thanks for all your help in advance!

Both were Related to NETw5s64.sys Wireless WiFi Link Driver from Intel Corporation. I would re-install with newest available from Intel. Yours from early 2009

Read other 2 answers


I have a new laptop (about 2 months old):
Dell Studio 1558
Windows 7 Home Premium 64bit, OEM

From day one I had this annoying problem - the system reboots with no BSOD, while surfing, while using apps or just when idle.
To make a long story short - after chatting with dell, I replaced a faulty hard drive a few days ago, and on the HDD came a freshly installed OS

I only installed Office 2007, and let the computer to run. After 24 hours, while idle, the computer rebooted without any dmp file - only an event "windows did not shut down properly" appeared in the event log
I spoke to Dell once again, and they mentioned something about a motherboard replacement, but they want to send me a tech before taking this step. I really don't want to replace the motherboard, because they are not sure what is the problem and I have a feeling that they will replace it and the problem will persist

I decided to wait, and try, with your help - to identify the problem

I have monitored the temperature of the CPU, GPU and HDD - no problem there

I ran verifier for 24 hours, and the computer crashed twice - but this time it did leave BSOD and .dmp files. The first crash was while shutting down the computer, and the second crash occured while word + powerpoint were running

The Zip file includes the dmp files zipped while using your BSOD Dump & System File Collection app

Thank You!

A:Dell Studio 1558 - Random reboots

Random reboots like that are most often caused by hardware. A bad motherboard could cause that, and PSU is another likely cause.

I did run the dumps, looking for a software cause. The dumps seem to support the notion that your USB mouse is having problems. Could you remove the mouse and see what happens?

Since you don't even have to send your laptop in for repair, I would recommend you just go with the tech. Make a system image, though, in case he decides to wipe your drive.

Backup Complete Computer - Create an Image Backup

It is almost certain bad drivers are not the cause, but just for the heck of it, install some updated ones.

Install these Realtek network adapter drivers:

Install these Dell wireless drivers: http://support.dell.com/support/down...&fileid=379431

...Summary of the BSODs:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 13 07:07:25.247 2010 (UTC - 4:00)
System Uptime: 0 days 5:40:30.322
BugCheck C4, {62, fffffa8008bbde98, fffffa8008ebd690, 6}
Probably caused by : HIDCLASS.SYS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Oct 13 01:26:14.557 2010 (UTC - 4:00)
System ... Read more

Read other 5 answers

Hey Guys,

I just installed Windows 8 RTM on my Dell Studio 1558.I have been at it for a few hours now and I must have had atleast 20 BSODs. Earlier it was the Display Driver I guess and got the latest AMD Driver( I have AMD Radeon HD 5470). Which i guess solved to a bit. But now i have very strange BSODs. Particular when i try to adjust screen brightness with the "Fn+F4/F5". Its not a coincidence. Checked 5 times. That would be very very strange i think. Also when i try to take my laptop off the power and run on battery. It crashes once again. And like 3 out 4 times it crashes when i do that.

Guys i am really interested in making my Windows 8 machine stable. Can someone please help with where do i start with. Like do i post the Event logs or something else. I am quite tech savvy and was out of windows scenario for a while.

I really appreciate any help being provided here.

A:Dell Studio 1558 intolerable BSODsq

Should i just copy paste the whole event files from C:\Windows\System32\winevt\Logs? Mainly "System". There are many critical events. Exactly when i got BSODs.

Read other 16 answers

Out of the blue i got stuck on a BSOD, after that my screen stays black.
This system was running Windows 7 for 1,5 year. So i thought a driver conflict and preformed a clean install.
To accomplish this i had to use a VGA monitor as i have a black screen.
A couple of times it helped removing the battery and push the power button for 60 seconds to get my screen back.
When hitting the D key when turning on the laptop i get RGB color output on the screen, that confirms the screen is still working.

After installing the AMD driver from the DELL Support site it asks me to restart. After the restart i get the BSOD.
When i go in safe-mode and remove the driver from the device manager, the BSOD is gone.

I tried this BSOD Fix but it does not work in my situation.

Windows has all the updates, and i installed the latest chipset driver form the DELL Support site.

System info:
Dell Studio 1558 Servicetag: D6RJ8M1
Windows 7 Home Premium x64 SP1
For the clean install i did not use the recovery, i preformed a clean install.

I assume both problems; black screen and bsod are connected.

A:BSOD Dell Studio 1558 atikmpag

It has been a week, no one who could help me out?

Read other 1 answers

My laptop screen just suddenly stopped displaying anything, there's no dell logo on startup, I got a 5-3-2-1 beep sequence ( although, the 5 was a sort of melody that went on 3 times before the ordinary 3-2-1 beeping ) I've been browsing forum after forum and none of the solutions are helping. When I switch the power on I can hear the fan turning on like normally but screen stays blank. Please may you help me
Kind regards

A:Dell studio 1558 screen black

Unplug the system, remove the battery and hold the power button for 30 sec.  Remove and reinstall the memory modules.  
Try again - if you still get the same multiple beep errors, the mainboard is toast - given the age of the system, start shopping for a replacement system.

Read other 1 answers

Has anyone experienced this weird charging issue?? Is the problem related to my power adapter??

A:Dell Studio 1558 Charging Problem

I presume your system does not power on anymore. If it is so, then read on:
So, as per the video, I see that the light on the power adapter goes off when connected to the system.
There could be 3 causes of this, in this order:
Power adapter - Test the system with another power adapter and see if it works.
DC Port - the port where you connect the adapter might be shorted out and needs to be replaced - this is the part you need - http://bit.ly/2bZgPXB
Motherboard - which is my primary suspected part, if another adapter and dc port does not work, then the motherboard needs to be replaced. 
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
You could also choose to purchase the parts from the 3rd party seller - link above.
Personally, I would suggest you to invest your money in a new machine than to repair this old system.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

Read other 1 answers

<Admin Note:service tag removed per privacy policy~RK>

My problem begin yesterday when I start a video on my laptop :
-black screen
-After two seconds, return with that :

- And finally black screen.
- When I start the computer de screen stay black, I connect a screen in avi and I have this image :

I think the GPU crash and so I have to remove my mother board. I sad because it's a beautiful computer and I have from 6 years...
I would like have your opinion please ?
Sorry for bad English

A:Dell studio 1558 video default

Hi GAB03,
Does the system overheat? Were there any bluescreens / system crashes? Does this happen with or without the adapter connected?
You could run the LCD built in self test - Turn off the system - press and hold the "D" key and Power button to turn on the system - it should initiate the LCD test - see this link for more info - http://dell.to/1SkXNrG
Since the issue is the same on the external monitor as well, I suppose the video card is failing and hence you see the distorted video. And the motherboard needs to be replaced to resolve the issue.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
You could write me a private message with the service tag, your name and contact details and we can help book a paid service and replace the parts, if the required parts are in stock, or for faster communication, you could contact us via Twitter - @dellcarespro
Personally, I would suggest you to invest your money on a new machine than to repair this system, as it would not support newer technology.
Keep us updated.

Read other 1 answers

i have dell studio 1558 its about 4 month.About few week ago the lower part of screen start showing some red lines now the red line become a thick black line.guys please tell me how to correct this problem??

A:Dell Studio 1558 screen problem

Have you tried plugging your laptop to an external monitor to see if it does the same thing if it does it could
Mean you have trouble with your graphics chip so please check this out first then we can go from here.

Read other 6 answers

Ok! here is the problem , My brother called me over to see what is wrong with his computer. He told that the screen is messed up and I determined that he needs a new screen. after maybe a month in storage he gets the money up, and I went to turn on the computer and it would not start(the screen has not been installed yet). I checked the power connections and everything was fine. there was one little thing, as I took the power cord out, I notice that the LCD for the power blinked. Any ideas of what went wrong.

Read other answers

Is Dell not going to provide driver support for Dell Studio 1558 Laptop?If YES,   When?If NO,     Why? 

Post edited by natakuc4 (below the line) so the following information is at the top of the first page:
Studio 1558 - Windows 8 64 bit Drivers (unofficial)
Likely this will cover the Studio 1555 also. Post any additions you find on this forum and if anything doesn't work in the list.

A:Dell Studio 1558 Support for Windows 8

I have a Dell Studio 1558 Laptop.
I installed Windows 8 Pro.I'm facing few issues regarding driver compatibility.

Dell 365 Bluetooth driver is not installing; but I can use the Dell wireless bluetooth mouse. In the mouse, scroll isn't working; connection drops and after moving the mouse, it gets connected.  
Synaptics Touchpad driver is installed, Gestures for scroll (Vertical/horizontal) are working, Touchpad icon is shown in notification area; but after double-clicking Touch pad settings is NOT opening; I tried via Control Panel/mouse settings/Dell Touch Pad Settings also.
ST Microelectronics DE351DL Motion Sensor Driver  is NOT working.

Will Dell be releasing Windows 8 drivers for Studio 1558 Laptops?If yes, When?Thanks 

Read other 63 answers

i'm an italian boy, this is my first thread in sevenforums.
My Notebook often restart with a BSoD, i've posting in zip in allegate the occurence do help me.
can be the monitor?
Because, often the BSoD start when i open or close my notebook's monitor.
Help me, please.

A:BSOD often, on my dell studio 1558, bccode fe, when i do something


Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\giovix89\Windows_NT6_BSOD_jcgriff2\120511-18844-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e16000 PsLoadedModuleList = 0xfffff800`0305b670
Debug session time: Mon Dec 5 06:56:30.410 2011 (UTC - 7:00)
System Uptime: 1 days 22:36:55.530
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8007ef2160}

********************************************... Read more

Read other 9 answers

I have studio 1558 corei5 with cgy2y motherboard is it possible to replace it with 4dknr model ? 
Will it support my processor ? 


A:dell studio 1558 motherboard replacement

Hi Nirmit1105,
I have checked the specifications. 4DKNR motherboard should work with your system.Here is the service manual for Studio 1558 system http://bit.ly/12LCtRU 
Note: Before removing the parts, please ensure that all peripherals (flash drives, printers, external hard drives) are disconnected; battery is removed and AC Adaptor is unplugged from the computer.
Hope this information helps.

Read other 22 answers




There are many other sources as well as will turn up in a google search.

Read other 3 answers

Hi guys
I just have an issue about one of my USB port connection, It used to be working but for a sudden it stopped working.. i tried many way but no luck, it is Dell studio 1558, the other 2 USB ports are working fine, only the one which is on the other side of the motherboard.. recently i have installed new cooling system (fan and heat sink) and i do not think i had done anything that might disable this port, and this port is attached to the motherboard so nothing could have been done to disable it...

A:One of my USB port is not working,,Dell studio 1558

Quote: Originally Posted by nuflia

Hi guys
I just have an issue about one of my USB port connection, It used to be working but for a sudden it stopped working.. i tried many way but no luck, it is Dell studio 1558, the other 2 USB ports are working fine, only the one which is on the other side of the motherboard.. recently i have installed new cooling system (fan and heat sink) and i do not think i had done anything that might disable this port, and this port is attached to the motherboard so nothing could have been done to disable it...

Hi nuflia,

Please check this link below which would helpful in resolving this issue:


Keep us posted with the results so we can advise you further.

Read other 9 answers

Hi, I've just noticed today that the power button is blinking constantly while I'm using my laptop. It never did this before as it was just a static light. When I put the computer to sleep it pulsates as normal. Does anyone know what I'm talking about and can they offer any advice as to why this is happening - is this potentially a problem?

Thanks in advance.

Read other answers

When ATI HD 5470 GPU, windows is not booting successfully.
I disabled ATI and then display shows nothing but booting fine.
So I connected using HTMI, display is fine with external display using HDMI cable (to TV)

But i could not see anything on my computer.
1. Without ATI GPU, dell studio 1558 can work properly with laptop monitor?
2. What should I do to get display back in my laptop?

A:DELL 1558 studio laptop with ATI HD 5470 not booting.

a71671,Thanks for posting.What operating system are you using?  Is this a new installation?  If so, did you install the drivers in the correct order?  http://dell.to/2lhikEu

Read other 1 answers

Hi folks!
That us my problem that is taking me hours..
I have already dowbloaded the 10.6 v, my monitor is Dell 22' and it is working perfectly in my Inspiron 1525(vista 32) but not here in my windows 7 (x64)
Please help me!!

A:I cannot get 1680x1050 with ATI 5470 Radeon - DELL Studio 1558

marcelo0, welcome to the forums.

Which Studio 1558? It comes with one of two displays,

1. 1366x768

2. 1920x1080

Notebookcheck: Review Dell Studio 1558 (HD4570) Notebook

if it is the first, then 1680x1050 isn't going to happen as it is far above the native resolution. If it is the second, why? That would be forcing a 16:10 resolution on a 16:9 display. If it is the second and things are too small, have you tried increasing the DPI settings?

DPI Display Size Settings - Change

Read other 9 answers

I am using a Dell Studio 1558 with windows 7 ultimate 64 bit. I have the dell 1520 Wireless Mini-card installed.

The wireless on my windows is very slow which is frustrating. Using linux on the same wireless system gives me good speeds. I suspect there is a problem with the driver in windows. How do i fix this/??

A:Wireless working SLOW on dell studio 1558

Go here. Download the correct driver and install it. Drivers and Downloads | Dell [United States]

Read other 4 answers


BugCheck 116, {fffffa800bcab010, fffff88004086c98, 0, 2}
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+5c98 )
Followup: MachineOwner

Attempt to reset the display driver and recover from timeout failed.

fffff880`04086c98 4883ec28 sub rsp,28h

I bought this machine in July 2010 and I have been having BSOD and Black screen issues ever since. I have been on the phone with DELL 4 times. Two times they had me run a hardware test and the test always comes back with no issues.

I have attached a DUMP file as well as a mini dump file from a recent system crash (BSOD.) When the machine goes Black and reboots, I get a mini dump, but no full dump file.

The Dell support folks are all over the map on this issue and have given me no satisfaction. On e time they told me it was a virus and they would charge me $129 to clean the machine. I am running a good virus scanner, and I am quite sure it is not a virus.

Another time, they told me to restore my machine to the original factory system, but I am reluctant to do that, since I have donwloaded a lot of software and customized the machine. I also have purchased and religously used the Dell Data Safe Local Backup premium package. The Dell support folks are clueless about the back up and rest... Read more

A:BSOD - Windows 7 (64 bit) - Dell Studio 1558 - BugCheck 116

Read this thread .. it applies specifically to the error you are getting...

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 1 answers

As far as I know the 1558 series was issued with several different mobo types. I own one of these laptops and I would like to buy a new motherboard for it. Are these different motherboards interchangebles, or I have to look for the same type I had. If they are which one is the better?

Read other answers

Recently purchased Dell Studio 1558 with Windows 7 Professional has issues with randomly restarting (no warning/blue screen) and fairly frequent BSODs. Between 1-4 times a day, Laptop is not in motion when errors happen.BlueScreenView:
Dump File : 110210-25630-01.dmp
Crash Time : 11/2/2010 1:27:44 PM
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000005
Parameter 2 : fffffa80`088301a0
Parameter 3 : 00000000`80863b34
Parameter 4 : fffffa80`0964bb20
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+2de4e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\110210-25630-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600

Dump File : 102910-38189-01.dmp
Crash Time : 10/29/2010 11:31:26 AM
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000005
Parameter 2 : fffffa80`0882d1a0
Parameter 3 : 00000000`80863b34
Parameter 4 : fffffa80`09270c50
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+2de4e
File Description :
Product Name :
Company :
File Version :
Proc... Read more

A:Dell Studio 1558 Windows 7 Random Restart

Refer to this site to see if it offers any help. Your bug-check code indicates a faulty USB Device or Driver.

Read other 16 answers

Hello all,
My Dell studio 1558 laptop is now not working due to onboard graphics card issue.
I want to see -
1) if I can use the LCD with any other embedded boards like Raspberry pi or any other microcontroller. Can I have the pin details of the LCD?
2) Is it possible for me to use the Intel i7-720QM(1.6GHz) Mobile CPU with any desktop based motherboard? If yes can you suggest it?
Thanks and regards

Read other answers

my dell studio 1558 laptop shut downs unexpectedly.i have attached dump files.pl help me.

A:my dell studio 1558 laptop shut downs unexpectedly

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?
3.) Explain in full detail what happens, thank you.

Read other 5 answers

Hi, I've got a problem which I hope you can help me with.

I received my new Dell Studio 1558 laptop today pre-installed with Windows 7 Home Premium and bundled with a bunch of other programs. I decided to install a copy of Windows 7 Professional I had obtained so had to reformat the HDD (but I left the Recovery partition unaltered).

I have decided however that I would like to return the system back to its factory defaults (bundled with Home Premium and the Dell software and such).

Since I did not remove or alter the Recovery partition I was hoping I could still do the restore however when I bring up the restoration utility it says it can't find an image to use. Any ideas what I should do?

There is a re-installation DVD provided with the laptop but I have my feeling this is just the OEM so will not have bundled software.

A:Restoring Factory Default Image to Dell Studio 1558

Hello mikeyp23, welcome to Seven Forums!

The recovery setup may automatically look for the factory installed OS on the partition that you formatted and not finding it, it may not be able to "find" a place to re-install to. I have no experience with Dell and I hope this isn't the case; I'm sure someone with more info for you will be along to help shortly.

Read other 9 answers

Dear board members,
I have a Dell Studio 1558 Laptop, its motherboard (graphics card) is not working.
I know its old system but wanted to replace the motherboard.
So does anyone have a list of genuine motherboard vendors in India (Bangalore), Or international one?
Thanks and regards,

Read other answers

Subject: Dell Studio Laptop 15" bought in July 2010. i3 -350M. Nothing altered except RAM (bought new and tested) and replaced stock HD with SSD 10 months ago. Never had any trouble except around 4 years ago, it would overheat and shut down. I air-sprayed the fan underneath, removed a LOT of dust and made sure such a buildup would not happen again. Other than that it always worked like a charm.
After the update to Windows 10, I experienced occasional freezes that required a restart. They didn't seem to be related to laptop activity. Sometimes I would find the laptop frozen after a couple hours of idling, other times it would freeze in the middle of something. They were random and far between so I accepted it as something that it did.
The real trouble started around June 20th. I was watching a movie with MPC-HC. The video froze with spurious pixels and the machine became frozen again. I didn't think much of it given its recent history and rebooted. I noticed that both the BIOS screen and the Windows loading page had spurious pixels too. Again, although this had never happened to the best of my memory, I didn't think much of it as for the rest, the laptop looked like it was loading Windows correctly. And eventually, as it arrived to the Windows Login page, it was clean and sharp, and after the login I could use the laptop with no problem.
The following day, as I turned on the laptop, the spurious pixels were still there - again up until the login screen, after ... Read more

A:2010 Dell Studio 1558 - Black screen, no output at all

Thank you for writing to Dell Community Forum.
Please try the step mentioned in the below link:
When you boot into BIOS <F2> are you getting any display?
Please private message us the service tag of the system along with your email id
To private message: please click my DELL-username and send me a Private Message
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Read other 1 answers

I dropped my laptop and now the LCD screen exhibits some distortion. I can still make out images (see a complete screen). There are just some rippling flowy lines across the screen and colors that should be white are showing up magenta. This happened twice before after I dropped it and both times my computer seemed to heal itself. The second time it went back to normal was after I squeezed the plastic covering over the left hinge that it slightly cracked where the plastic parts meet on the covering's edge.

Also the colors move/wave when I plug in the power cord.

A:Dell Studio 1558 laptop screen distortion after drop

Read other 13 answers


I've had this issue, on and off, for a long time now. It's really starting to irritate me.

I have Windows 7 installed. My provider is Talk Talk.

Sometimes the connection will be lost altogether and when I try to reconnect it says "unable to connect" and I have to wait 5/10 mins until the laptop connects it's self again automatically.

Other times, the signal strength shows as full (in the bottom right) but a yellow triangle appears with an exclamation mark in it and the status reads "Currently connected to Talk Talk 388380 No internet access". It stays like this for several minutes, then goes back to normal!?

I've recently had fiber optic broadband installed, but I don't think this is the issue as it was happening before.

Even when the internet is working, the connection speed is really poor; YouTube videos constantly buffer, even on low quality.

I've plugged in the ethernet cable today and it appears to work fine, so I think it must be an issue with the laptop.

Can anyone help??

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\whitworth>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : whitworth-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connect... Read more

A:Solved: Dell Studio 1558 - Keeps dropping wireless connection

Read other 16 answers

I seem to have an intermittent issue when playing videos on youtube or even with the occasional file I've downloaded. The video will distort to a point where it's unwatchable (see attached image) then I will sometimes get a message saying ' Display driver stopped working and has recovered".

As far as I know, I have the latest drivers for my graphics card.

Can anyone help me out? Thanks in advance.

A:Solved: Video Playback Problem - Dell Studio 1558 Laptop


Read other 2 answers

Hey Guys,

I've had my Dell Studio 1558 Laptop (Windows 7) for around 2 years and 9 months. Iv'e been having a fair few problems with it ever since I bought it.

This time it's been playing up mostly when Iv'e been facebook gaming within the last few weeks (more often anyway). Where it will just decide to freeze and becomes un-responsive where pressing even Ctrl+Alt+Del doesn't work. I'm forced to hold down the power button to force a shut-down and then start it up again. If my facebook game isn't open generally at the moment I don't tend to get problems.

Although prior to this over the last approx. month, my laptop was shutting down or restarting without warning. Sometimes it will still do this after freezing, it will just shut itself down and stay turned off until I power it back on or restart itself instead. Twice within the last week or so it wasn't able to start up properly and attempted to do a 'system restore' but failed. But after that it was able to start up again. A few times when it shut down and I had to press the power button a few times because it kept powering down instantly each time I pressed the button.

I've had to send it away twice already once for a dead Hard Disk Drive needing replacing and the other time for the fan/heat sink needing replacing. Both times before I had trouble with this laptop randomly shutting down or restarting (rarely freezing though). When my HDD failed my computer was unusable and wouldn't start at all, and when my fan/... Read more

A:Dell Studio 1558 Laptop Freezing and Randomly Shutting-Down or Re-Starting

Hello lilkimmy2468

How many other programs/browser tabs do you have open when you are playing these Facebook games? It seems possible that you are trying to get your laptop to do too much. From what I can see the Dell Studio 1558 laptop comes with 4GB of memory, which may sounds a lot, but once you are running a few programs and resource heavy programs (especially on the memory such as Facebook games), it can slow down your laptop, possibly creating the issues you have.

If you are only running your browser with one tab open, you may have a memory issue, so you may have to run a memory test/diagnostic, depending on your answer to the above.

I will say that it sounds like your laptop needs some general care and attention, when was the last time you run a disk defrag or disk cleanup? How do you normally use your laptop, does it sit on a flat side where air can circulate easy? We may need to run some extra repairs/checks to make sure everything is working correctly, the last thing you need is to do a system restore but then find that fails for some reason, disastrous.

Read other 4 answers

Hi everyone,

My name is Tarun. I have been facing an issue with my newly purchased battery. I did not use my laptop for an year or so because my battery was dead and i didn't even remove that dead battery from the laptop, it was kept inserted for an year. A few days ago I purchased a new battery. When I turned on my laptop with the new battery and tried to charge it, I saw its charged percentage as 7%, I thought that it will be fully charged within an hour or so but it didn't. Although, when I hover the mouse on the battery icon ( right bottom under the tray ), it displays the message as 7% available (plugged in, CHARGING )....Please note, i wrote "charging".

To my surprise, percentage of "battery charging" never increases, I do not know what's wrong with it. Adapter works fine, windows runs fine, everything seems to be working fine.

I discussed with a naive person who repairs laptops. He wasnt sure of the fault but he guessed that that there could be a problem with charging IC. I didn't agree with him because of two reasons, 1st- he is a naive person, 2nd- If charging IC has a problem then it shouldn't have displayed the message " plugged in, CHARGING".

I am pretty much frsutrated and dissappointed. Could someone please help me and let me know what should be/ can be done?

thanks & regards
Tarun Bajpai

A:Dell Studio 1558 | battery doesnt charge even when it shows charging

Take the battery back to where you bought it!

Read other 8 answers

Hello Everyone!

Can someone help me out with the driver for the USB? All the USB controllers are okay under the Device Manger but the OS ain't detecting any of my USB's. Kindly help.

Many thanks!


A:USB driver required for Dell Studio 1558 - Windows 7 Home Premium

The ONLY device drivers for USB is the default Windows USB driver.

There is some other problem. What is not being detected? If you connect a device, such as a USB flash drive, it has to be disconnected with the "Safely Remove Hardware" function FIRST. If its just unplugged there is a very good chance when its connected the next time Windows Will not detect it. In these cases, connect whatever device is not being recognized, then go to the Device Manager and display the USB section. Usually there will be an "unknown" device listed and that will be the device that is not being detected. If this is the case, RIGHT click on the entry for the unknown device and then LEFT click "Uninstall". Physically disconnect the device, restart the PC and after Windows has started, connect the device and Windows should detect it as "new hardware" and reinstall it (and it will work).

Read other 8 answers

i have attached the dump folder.pl help me.

A:BSOD error in dell studio 1558 laptop,locale id 1033,bccode 116

Hello and welcome aboard, imnsu

► You are getting a Video TDR Error, stop 0x116, probably caused by your Display driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800485c4e0, fffff88004c238b8, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+78b8 )

Followup: MachineOwner
The driver is much older, you need to update it from the manufacturer's website: AMD Support & Drivers

lmvm atikmpag
start end module name
fffff880`04c1c000 fffff880`04c71000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Oct 26 06:51:58 2011 (4EA760B6)
CheckSum: 0005289A
ImageSize: 00055000
► Download and install Speccy, monitor the heat of the system, specially just before the crashes.

► After do... Read more

Read other 9 answers

I am having serious issues with a laptop I've recently acquired. I cannot get the Start Up Repair to work at all (It either goes back to the selection option for "Repair Your PC" or "Start Windows Normally" or loads straight into Windows after being selected)and Internet Explorer and annoying ads run invisibly in the background. I have a HJT log available. Would LOVE to get some help sorting this thing out, as it's a pretty good system... just seems Loaded down with viruses and SAS, MBAM, and Avira say there's nothing there... Here is the HJT logfile. Any help would be GREATLY appreciated!
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:48:09 AM, on 6/11/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Soft... Read more

A:Dell Studio 1558 Has SERIOUS Problems. Windows Repair Doesn't Work. IE Plays Invisibly

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===HijackThis is not able to provide accurate information for 64 bit systems.In your case we need to see a DDS Log.I would remove HijackThis using the Add/Remove Programs list.Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.DDS.scr DDS.pifDDS.COMDouble click on the DDS icon, allow it to run. A small box will open, with an explanation about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that pop up for posting the results.Please note: You may have to disable any script protection running if the scan fails to run.Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.===Third party programs if not up to date can be an open door for an infection.Please run this security check for my review.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.===Please post the ... Read more

Read other 3 answers

i got a battery from authorized dell service center.
But i can see the differences between my old original battery and the new one.
can anyone tell me whether the new one is original or not?
How to find it out?

A:DELL STUDIO 1555 battery - need to know whether its original dell product

Only the seller can tell you.  Contact the vendor.

Read other 1 answers

Hi friend,
I have a Studio 1558 laptop with 4GB of RAM, which not too much, So I want now it to upgrade.
My question is that, what is the maximum limit of RAM supported  by may Studio 1558 laptop?
If possible then I would like to upgrade with 16 or 8 GB. Please suggest.
Thanks and best regards,
Supriya Ghosh

A:Upgrading the RAM for Studio 1558

Hi supriyo.mca,
Per slot the maximum capacity is 4 GB. Hence 4GB * 2 would work.

Read other 19 answers